Qureos

Find The RightJob.

Scheduler- Virginia Region

Scheduling & Coordination
  • Schedule elevator inspections in compliance with regulatory timelines and client requirements
  • Coordinate with field technicians to optimize routes, reduce travel time, and maximize daily productivity
  • Manage appointment confirmations, reschedules, and cancellations with clients
  • Maintain accurate, up-to-date scheduling systems and databases, including populating Schedule dates in the WOM system
  • Prioritize urgent or emergency inspection requests
  • Communicate National Account Schedules to the National Account Coordinator weekly
  • When needed Communicate scheduled dates to appropriate Client Account Coordinator

Client Management
  • Serve as primary point of contact for scheduling inquiries and service requests
  • Communicate inspection dates, times, and requirements to clients professionally
  • Address scheduling conflicts and client concerns promptly and diplomatically
  • Maintain detailed records of client preferences and special requirements
  • Maintain up to date contact information of Maintenance providers in WOM Database

Administrative Support
  • Obtain Purchase Orders from clients, when required
  • Assist Client Account Coordinators if needed
  • Generate scheduling reports and performance metrics for management review
  • Ensure compliance with Bureau Veritas quality standards and procedures
  • Maintain confidentiality of client and inspection data
Regulatory Compliance
  • Perform all assigned training by deadline
  • Utilize company databases effectively (Training Provided)
  • Input and maintain accurate inspection data in company databases
  • Create and maintain inspection route maps and Inspector assignments
  • Document any issues, delays, or special circumstances
  • Support audit trails and regulatory compliance documentation
Competencies
The requirements listed below are competencies required to perform the job successfully.
Technical Skills:
  • Strong organizational and multitasking abilities
  • Excellent written and verbal communication
  • Proficiency with company software (onsite training provided) and Microsoft Office Suite
  • Ability to learn new systems quickly
  • Attention to detail and accuracy
  • Professional demeanor and problem-solving mindset
Education, Certifications, and Experience
  • Education: High school diploma or equivalent; some college coursework preferred
  • Experience: 2+ years in client services, account coordination, or related field
  • Technical Knowledge: Familiarity with elevator inspection processes or building systems a plus

© 2026 Qureos. All rights reserved.