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Scheduling Associate - Rheumatology
Serious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key role in upholding this promise to our patients and their families.
Shift:
First Shift (United States of America)Scheduling Associate - Rheumatology
Nebraska Medicine is seeking a Scheduling Associate for our Westroads Clinic. This role supports a busy specialty clinic focused on rheumatology and musculoskeletal care, with access to on-site lab, imaging, and infusion services.
The Scheduling Associate is responsible for coordinating new patient referrals and ensuring patients are appropriately scheduled with complete and accurate clinical information. This includes reviewing incoming referrals, prioritizing urgent requests, determining appropriateness for Rheumatology, and redirecting to referring providers when needed.
A key part of this role is obtaining and verifying supporting documentation such as medical records, labs, and imaging to ensure referrals are complete prior to scheduling. This position requires strong attention to detail, critical thinking, and the ability to problem-solve through incomplete or complex referrals in a fast-paced environment.
The role may also provide occasional support to front desk operations, including coverage during absences or high-volume periods.
Location: Westroads Clinic | Nebraska Medicine Omaha, NE
- This position is primarily based at the Westroads Clinic, with occasional rotation to Village Pointe Health Center and Durham Outpatient Center as needed.
Schedule:
Full-Time (40 hr/wk), Benefits Eligible
Monday - Friday, between 7:30 am and 5:00 pm
Why Work at Nebraska Medicine?
Together. Extraordinary. Join a team that values your skills, delivering exceptional care through collaboration.
Leading Health Network Work with the region’s top academic health network, partnering with UNMC to transform lives through education, research, and patient care.
Dignity and Respect: We value all backgrounds and experiences, reflecting the communities we serve.
Educational Support Enjoy up to $5,000/year in tuition assistance, a 35% discount at Clarkson College, and career advancement opportunities with covered educational costs.
Be part of something extraordinary at Nebraska Medicine!
Duties:
Required Qualifications:
- High school education or equivalent required.
- Minimum of one year post-secondary education with coursework in business, medical assistant program or nursing assistant program OR equivalent combination of education/experience in customer service or medical scheduling related capacity (one year of education equals one year of experience) required.
- Demonstrated analytical, prioritizing and organizational skills required.
- Ability to work in a proactive self-directed manner required.
- Ability to function in a manner that promotes efficiency and confidence required.
- Demonstrated flexibility and dedication to team environment required.
- Effective communication skills required.
- Demonstrated ability to provide a high level of customer service to physicians, patients and other internal/external customers required.
Preferred Qualifications:
- Experience in a healthcare environment with working knowledge of scheduling or registration systems preferred.
- Clinical background in assigned area preferred.
- College coursework in business preferred.
- Medical Assistant or Nursing Assistant preferred.
- Knowledge of medical terminology preferred.
- Experience with Microsoft Word and Excel preferred.
- Experience with electronic health records, Epic preferred.
Recruiter Contact
Sarah Placzek
Nebraska Medicine is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans’ status.
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