Scheduling Coordinator

Scheduling Coordinators -Santa Barbara

Scheduling Coordinator Benefits:

1. SPTO - available after 90-days, up to 40 hours available in 12-month period

2. PTO benefits available after 1-year, increases each year

3. Eligibility for self-funded quarterly bonus plan - earn up to % of your annual salary, after 90-days

4. Insurance benefits: Health - basic MEC plan, vision, dental, life ($25k covered by employer), short/long term disability - additional, and family, coverage available, after 90-days

6. Referral bonuses: Employee/Clients - up to $150

7. Rewards and recognition program - earn points and redeem for gift cards

8. On-call pay

9. Eligible for 401(k) employer match plan after 1-year

BrightStar Care of Santa Barbara County and West Ventura County is growing and we are compiling a list of qualified candidates for the Scheduling Coordinator positions at our Santa Barbara location.

If you have high volume, scheduling experience, preferably in the health care field, we'd love to speak with you.

Responsibilities of the Scheduling Coordinator include, but are not limited to the following:

• Assist with scheduling, using all technology tools to ensure proper business processes; with oversight by Customer Care Manager.
• Know and schedule the field staff with the right clients.
• Communicate with and scheduling staff to meet client care needs and minimize non-billed overtime.
• Communicate with clients in a timely manner any schedule changes.
• Document interactions on employee profiles in ABS.
• Assists with answering the phones, transferring calls, and taking detailed messages.
• Share the responsibility of the field staff on-call phone with the scheduling team.
• Send out On-Call Report next day and document any issues in ABS.
• Document and inform Customer Care Manager & of any personnel issues.
• Monitor and communicate with field staff through email, Connecteam, phone calls, and texts (in emergency)

Schedules available:

These are Full-time positions, with on-call phone rotation

When scheduled for on-call phone duty, office hours will be adjusted accordingly.

**The scheduling team is assigned the on-call phone and shifts on a rotating basis to ensure equitable coverage and smooth operations. **

Scheduling Coordinator Qualifications:

• Flexibility and good time management skills a MUST
• Minimum of one (1) year of documented related experience required
• Ability to work from home; good internet and phone signal
• Must be detailed orientated and have the ability to work with little supervision
• Excellent organization, planning, and project management skills
• Creative thinking skills required
• Licensed driver with automobile that is insured in accordance with the organization’s requirements
• Self-directing with the ability to work with little direct supervision
• Demonstrate effective oral and written communication skills
• Ability to express spoken and/or written ideas in English
• Treats clients, staff and the public with courtesy, respect and presents a positive public image
• Works as a team member
• Ensures confidentiality and security of the client’s medical information
• Knowledge of HIPPA and healthcare office regulations
• Knowledge of caregiving tasks and scope of practice, a plus

Ability to Commute: Santa Barbara, CA 93101 (Required)
Work Location: In person

"We value your time and interest! Once you apply, please keep an eye out for our outreach—we’ll contact you by phone, email, and Indeed message. Our team strives to connect with applicants within 24 hours, including weekends."

Job Type: Full-time

Pay: From $27.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Application Question(s):

• We are currently focusing on applicants who live in the Santa Barbara area. Do you currently live in Santa Barbara, Goleta or Carpinteria?

Experience:

• Scheduling : 1 year (Preferred)

Work Location: In person