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Essential Duties and Responsibilities:
1. Supports the overall mission of the Library District by providing exceptional internal and external customer service to promote a positive library experience.
2. Reviews Programming Partnership Applications. Suggests approval/denial to Library District administration.
3. Coordinates and schedules the public use of meeting rooms, conference rooms, and special event locations.
4. Interprets and discusses Library District policies with potential and current customers, Library District staff, and Library District management.
5. Assists the public as needed to use library venues and services. Addresses customer inquiries both on- and off-site by conducting meetings and tour facilities.
6. Approves online customer facility use requests of meeting rooms.
7. Prepares monthly reports, venue occupancy studies, facility usage schedule, and quarterly calendar information.
8. Prepares, and completes a variety of forms, documents, and other paper work.
9. Maintains venue and department record keeping, filing systems, and a variety of statistical records.
10. Interacts extensively, in person, over the telephone, and via e-mail with customer groups, District-wide staff and management, outside agencies, vendors, and the general public.
11. Works cooperatively with other approved Library District staff to open and close facilities and maintains security of building access codes and keys.
12. Provides orientation to customers and explains the proper use of facility and equipment.
13. Troubleshoots minor audio-visual, lighting, and audio equipment issues.
14. Generates correspondence, memos, contracts, and other materials appropriate to the Programming and Venues Department.
15. Creates and sets up displays that enhance library programs, events and other offerings.
16. Cleans up after programs when necessary.
17. Attends or conducts department and other miscellaneous meetings at sites throughout the Library District. 18. Promotes cultural awareness and encourages greater patronage of the Library District and Library District venues.
19. Maintains a safe environment for both customers and staff.
20. Updates content on the Library District website for upcoming Programming and Venues Services programs.
21. Plans, prepares, and executes community events to promote the Library District.
22. Builds and sustains relationships with Library District community partners.
23. Participates and contributes as an active member of a working team to increase the efficiency and effectiveness of the Programming and Venues Services department.
24. Perform any other related duties and responsibilities as assigned.
Qualifications:Required:
Preferred: N/A
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