School Control Room Operator & IT Support

Position Overview:

We are looking for a Control Room Operator & IT Support Officer to manage the school’s CCTV surveillance, IT systems, and technical support. The ideal candidate should be vigilant, detail-oriented, and technically skilled, ensuring smooth monitoring of school premises and reliable IT support for staff and students.

Key Responsibilities:Control Room & Security Monitoring

• Monitor CCTV cameras and ensure all school premises are under surveillance at all times.
• Report suspicious activities, safety issues, or emergencies immediately to the school administration.
• Maintain records of daily monitoring logs and incident reports.
• Ensure CCTV and security systems are fully functional and report technical faults promptly.
• Coordinate with security staff to ensure smooth entry/exit of students, staff, and visitors.

IT Support & Maintenance

• Provide technical support to teachers, staff, and students regarding computers, printers, projectors, smart boards, and internet connectivity.
• Install, configure, and troubleshoot hardware and software as required.
• Maintain the school’s network, internet, and Wi-Fi systems to ensure smooth connectivity.
• Assist in setting up presentations, online classes, examinations, and multimedia equipment.
• Regularly update and back up school data systems.

Administrative & Coordination Duties

• Keep a log of IT-related complaints and resolve them in a timely manner.
• Coordinate with external vendors for repair/maintenance of IT and security equipment.
• Support school management in implementing IT policies, data security, and system upgrades.
• Ensure compliance with school safety and data privacy regulations.

Qualifications & Requirements:

• Bachelor’s degree/diploma in Information Technology, Computer Science, or a related field.
• Prior experience in CCTV monitoring, IT support, or school IT management preferred.
• Knowledge of networking, hardware troubleshooting, and surveillance systems.
• Ability to multitask, stay alert, and work under pressure.
• Strong communication and problem-solving skills.

Preferred Skills:

• Experience with CCTV software, access control, and alarm systems.
• Hands-on knowledge of Windows, MS Office, Google Workspace, and school management systems.
• Ability to train staff in basic IT usage and digital tools.
• Proactive in identifying and resolving both security and IT issues.

benchmark.hr001@gmail.com

Job Type: Full-time

Pay: Up to Rs35,000.00 per month

Work Location: In person