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credentialing specialist Jobs in Pakistan

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billing specialist

aca verification specialist night shift

Strive BPO

Are you confident on calls and looking to grow your career in the BPO industry? Strive BPO (Pvt) Ltd. is hiring!Qualifications &amp; Skills:<ul><li>At least 1 years of experience in tele sales.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to use your judgement and make decisions.</li></ul>Positions:<ul><li>Customer Service Representative (CSR)</li><li>Self Verifier</li></ul>Campaign:<ul><li>ACA</li></ul>Additional Information:<ul><li>Shift Timing: 6:30PM &ndash; 4:00 AM.</li><li>Walk-in Interviews are encouraged(6:00 PM - 11:00 PM)</li></ul>Benefits:<ul><li>Daily,Weekly and Monthly bonuses on top of basic salary.</li></ul>Location:<ul><li>3rd Floor, Above Bank Alfalah, Saidpur Road,Block E, Asghar Mall Scheme, Rawalpindi </li></ul>Call / WhatsApp: 0332-0070580Pay: Rs40,000.00 - Rs80,000.00 per monthWork Location: In person

ACA Verification Specialist – Night Shift

Callflow marketing

Job Title: ACA Verifier Campaign: Affordable Care Act (ACA &ndash; USA) Department: Operations Shift: Night Shift (US Time Zones) Location: 2nd Floor, Bin Talib Square, Iran Road , Chandni Chowk, Rawalpindi Google Maps Link: https://share.google/y7ZQrSietaf1UPofR Employment Type: Full-TimeJob Description Overview:We are seeking a detail-oriented and responsible ACA Verifier to join our Verification team. The primary responsibility of this role is to verify customer information collected by Customer Service Representatives (CSRs) to ensure accuracy, eligibility, and full compliance with Affordable Care Act (ACA) guidelines, as well as TCPA and Do Not Call (DNC) regulations before final enrollment.The ideal candidate must possess strong communication skills, excellent attention to detail, and the ability to maintain high compliance standards while working in a fast-paced call center environment.Key Responsibilities<ul><li>Conduct verification calls with customers transferred by CSRs to confirm the accuracy of their information.</li><li>Verify customer personal details, including name, date of birth, address, income, and household size.</li><li>Ensure that customers fully understand the ACA plan details and provide proper consent before enrollment.</li><li>Confirm that the customer&rsquo;s phone number is not registered on the Do Not Call (DNC) list.</li><li>Identify and prevent misrepresentation, incorrect information, or potential fraudulent activity.</li><li>Approve or reject applications based on verification results and compliance standards.</li><li>Maintain accurate records of verification outcomes in the CRM system.</li><li>Escalate discrepancies, compliance issues, or suspicious cases to supervisors or the compliance department.</li><li>Ensure all interactions comply with ACA regulations, TCPA requirements, and company policies.</li></ul>Required Skills &amp; Qualifications<ul><li>Strong listening skills and attention to detail.</li><li>Excellent verbal communication skills in English.</li><li>Knowledge of ACA policies, TCPA regulations, and DNC compliance requirements.</li><li>Ability to handle pressure and maintain high-quality standards in a fast-paced environment.</li><li>Basic computer skills and familiarity with CRM systems.</li><li>Previous experience in ACA verification, quality assurance, or compliance roles is preferred.</li><li>Minimum education requirement: Matriculation or Intermediate.</li></ul>Key Performance Indicators (KPIs)Employee performance will be evaluated based on the following metrics:<ul><li>Verification Accuracy Rate</li><li>Compliance Score</li><li>Error and Rejection Rate</li><li>Call Quality and Professionalism</li><li>Adherence to Verification Procedures</li></ul>Work Environment<ul><li>Night Shift aligned with US time zones.</li><li>Call Center environment requiring consistent call handling and verification tasks.</li><li>Regular performance monitoring and quality assessments.</li></ul>Equal Opportunity StatementWe are committed to providing a professional, inclusive, and growth-oriented work environment. All qualified applicants will be considered based on their skills, experience, and ability to meet the requirements of the role.Job Type: Full-timePay: Rs50,000.00 - Rs100,000.00 per monthWork Location: In person

Call Flow Marketing Pvt, Ltd. Call Centre Agent (Verifiers, Night Shift)

Strive Bpo is based in Rawalpindi and is hiring experienced Outbound Customer Service Representatives (CSRs) to work.Job responsibilities include:<ul><li>Answering Outbound calls.</li><li>Make outbound calls to potential customers using provided leads</li><li>Explain ACA health insurance benefits in a simple and clear manner</li><li>Identify customer eligibility based on income, household size, and age</li><li>Handle objections professionally and manage different customer behaviors (including screamers)</li><li>Follow DNC (Do Not Call) and TCPA compliance procedures</li><li>Accurately collect and document customer information in CRM</li><li>Transfer qualified and interested customers to the Verifier or Enrollment team</li><li>Maintain call quality, conversion targets, and compliance standards</li></ul>Requirements for the job:<ul><li>Fluent English speaking and writing skills required. (Preferably British English)</li><li>A minimum of 02 years Call Center experience.</li><li>People with previous experience of a ACA/MEDICARE Campaign will be preferred.</li><li>Excellent skills in Customer Management.</li><li>Ability to multi-task and problem solving approach.</li><li>Shift timings are mostly night shifts</li></ul>Positions:<ul><li>Customer Service Representative (CSR)</li></ul>Campaign:<ul><li>ACA/MEDICARE</li></ul>Additional Information:<ul><li>Shift Timing: 7:00 PM &ndash; 4:45 AM.</li><li>Walk-in Interviews are encouraged(6:00 PM - 11:00 PM)</li></ul>Benefits:<ul><li>Daily,Weekly and Monthly bonuses on top of basic salary.</li></ul>Location:<ul><li>3rd Floor, Above Bank Alfalah, Saidpur Road,Block E, Asghar Mall Scheme, Rawalpindi </li></ul>Call / WhatsApp: 0332-0070580Pay: Rs35,000.00 - Rs60,000.00 per monthWork Location: In person

Customer Sales Associate

Can you speak good English? We are looking for (voice) Customer Sales Representatives (CSRs) for our night shift Call Center located at Saidpur Road, Rawalpindi. The ideal candidates should have good English communication skills. Some experience in the BPO industry will be a plus. We are an equal opportunity employer and believe in the growth of employees.Qualifications &amp; Skills:<ul><li>At least 6 months -1 years of experience in tele sales.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to use your judgement and make decisions.</li></ul>Positions:<ul><li>Customer Service Representative (CSR)</li><li>Self Verifier</li></ul>Campaign:<ul><li>ACA</li></ul>Additional Information:<ul><li>Shift Timing: 7:00 PM &ndash; 4:45 AM.</li><li>Walk-in Interviews are encouraged(6:00 PM - 11:00 PM)</li></ul>Benefits:<ul><li>Daily,Weekly and Monthly bonuses on top of basic salary.</li></ul>Location:<ul><li>3rd Floor, Above Bank Alfalah, Saidpur Road,Block E, Asghar Mall Scheme, Rawalpindi </li></ul>Call / WhatsApp: 0332-0070580Pay: Rs35,000.00 - Rs60,000.00 per monthWork Location: In person

CSR (Call center Agent-Strive Bpo)-Night Shift

Zue Pvt Ltd

Job Title: Physician Billing Specialist Location: Main Shahra-e-Faisal, Karachi (On-site) Employment Type: Full-time Shift Timings: 06:00 PM to 03:00 AM PKT Working Days: Monday to FridayAbout the Role:We are looking for adetail-oriented and proactive Physician Billing Specialist to join our team. You will ensure accurate insurance verification, follow up on unpaid or denied claims, and maintain compliance with billing regulations. Your work will directly support our physicians and help streamline revenue processes.Key Responsibilities:<ul><li>Insurance Verification:</li></ul>Ensure patient insurance info is accurate and up-to-date. Validate insurance plan status, ID numbers, patient names, and DOBs.<ul><li>Claims Follow-Up &amp; Resolution:</li></ul>Investigate unpaid or denied claims across all insurance carriers. Challenge &ldquo;no claim found&rdquo; responses and provide proof of submission. Escalate issues to supervisors when necessary to ensure resolution.<ul><li>Documentation &amp; Communication:</li></ul>Record all interactions with insurance representatives in Nextech, including call reference IDs and summaries. Maintain detailed notes to ensure continuity for future follow-ups.<ul><li>Compliance &amp; Timeliness:</li></ul>Ensure claim-related actions meet payer-specific filing and appeal deadlines. Follow HIPAA and federal/state billing regulations. Communicate urgent claim issues requiring physician or clinic staff input.Requirements:<ul><li>Previous experience in physician billing, insurance verification, or claims follow-up.</li><li>Familiarity with Nextech or similar EHR/Billing systems preferred.</li><li>Strong attention to detail and organizational skills.</li><li>Excellent communication skills for interacting with insurance representatives.</li><li>Knowledge of HIPAA regulations and medical billing compliance.</li></ul>Perks &amp; Benefits:<ul><li>OPD &amp; IPD health coverage for self, dependents, and parents.</li><li>Life insurance for self.</li><li>Fuel card for male employees.</li><li>Free pick &amp; drop for female employees.</li><li>In-house gym facility.</li><li>Paid leaves &amp; US holidays.</li><li>Referral bonus program.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>What is your current salary? </li><li>What is your expected salary? </li><li>If selected? Would you be able to join immediately? </li><li>Residential Area in Karachi? </li><li>Are you comfortable working onsite from 06:00 PM to 03:00 AM PKT (Night Shift)? </li></ul>Work Location: In person

Physician Billing Specialist

Mac Care

Job Summary:We are seeking talent individuals to join our organization as Patient Outreach Coordinators for night shift operations. The specialist will handle both inbound and outbound patient calls, providing essential communication and support regarding patient scheduling, insurance verification, and medical records management.Key Responsibilities:<ul><li>Answer phone calls, respond to email inquiries, or direct them to the appropriate department or person.</li><li>Communicate with patients to set up and schedule appointments.</li><li>Make appointment confirmation calls when necessary.</li><li>Collect, track, and input patient medical information into electronic health records (EHR).</li><li>Inquire about and process patient health insurance details.</li><li>Obtain prior authorization from insurance providers when required.</li><li>Verify insurance benefits by contacting providers via phone, email, or fax.</li><li>Collaborate with the internal office team and healthcare providers to ensure patients receive timely assistance and day-to-day tasks are completed effectively.</li><li>Ensure compliance with HIPAA regulations.</li></ul>Required Skills:<ul><li>Strong interpersonal, time management, and organizational skills.</li><li>Excellent verbal and written communication skills.</li><li>Efficient problem-solving abilities.</li><li>Proficiency in Electronic Medical Records (EMR) and Practice Management (PM) systems.</li><li>Strong knowledge of medical terminology and health insurance plans.</li><li>Previous experience in a medical office or as a virtual receptionist.</li><li>Proficiency with computer programs such as Microsoft Office.</li></ul>Qualifications:<ul><li>Bachelors degree is preferred.</li><li>1-2 years of relevant experience is preferred within the US healthcare industry.</li><li>Experience working with US campaigns and exposure to US clients is required.</li></ul>Job Type: Full-timeWork Location: In person

Patient Outreach Coordinator

Axxon BPO

Job TitleMedicare Verification Agent &ndash; Call Center Job | 40K&ndash;50K Salary + High BonusesCompanyAxxon BPOJob TypeFull-TimeShiftNight Shift (US Campaign)LocationOn-SiteJob OverviewAxxon BPO is currently hiring Medicare Verification Agents for our growing US healthcare campaign.The role requires agents who can professionally communicate with US customers, verify Medicare information, and ensure accurate lead qualification.This position is ideal for individuals with previous call center experience in Medicare or other US campaigns who are confident speaking with customers and maintaining professional communication standards.Salary &amp; CompensationBasic Salary: 40,000 &ndash; 50,000 PKRPerformance-Based Bonus: Up to 200,000 PKRTop performers have the opportunity to significantly increase their monthly earnings through performance incentives and bonuses.Key Responsibilities<ul><li>Contact and communicate with potential Medicare customers</li><li>Verify customer information and eligibility accurately</li><li>Confirm required details according to campaign guidelines</li><li>Maintain professional and clear communication with US clients</li><li>Update and manage customer data in the CRM system</li><li>Ensure accurate lead verification before transferring to the next stage</li></ul>Requirements<ul><li>Previous call center experience preferred</li><li>Experience in Medicare verification campaigns is highly preferred</li><li>Strong English speaking and listening skills</li><li>Ability to handle US customers professionally</li><li>Good computer skills and familiarity with CRM systems</li><li>Ability to work night shift</li></ul>Preferred Skills<ul><li>Experience in US healthcare campaigns</li><li>Strong attention to detail when verifying customer information</li><li>Ability to maintain call quality and compliance standards</li></ul>What We Offer✔ Competitive salary package ✔ High bonus and commission potential ✔ Professional and supportive work environment ✔ Career growth opportunities within the company ✔ Stable and long-term campaignWhy Join Axxon BPOAt Axxon BPO, we believe in rewarding performance and providing opportunities for growth. Our team works in a professional environment where motivated agents can build long-term careers in the call center industry.How to ApplyInterested candidates can apply directly through Indeed or visit our office for a walk-in interview.Job Type: Full-timePay: Up to Rs50,000.00 per monthExperience:<ul><li>Self-Verification: 1 year (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Rawalpindi (Required)</li></ul>Work Location: In person

Medicare Self-Verification Agent – Call Center Job | 40K–50K Salary + High Bonuses

Explore 485+ Aca verification specialist night shift in Pakistan this April. Find roles across top companies and apply now to boost your career.