account manager

Zoho

<div>
 
 Zoho is one of the world's most prolific software companies. With 55+ applications in nearly every major business category, including sales, marketing, customer service, accounting and back office operations, and an array of productivity and collaboration tools built from the ground up, Zoho has the depth and breadth to solve even the most complex business challenges.
 
 
 
 
 
 With more than 130 million+ users and over 18,000 employees across the globe, hundreds of thousands of companies rely on Zoho, every day to run their businesses, including Zoho itself. With 29 years of being private, bootstrapped and profitable, we understand what it takes to run a sustainable, resilient business.
 
 
 
 
 
 
 Role:
 
 Account Manager
 
 
 
 Experience:
 
 1 to 7 Years
 
 
 
 Work Location:
 
 Chennai
 
 
 
 
 
 As an Account Manager, you'll manage key client relationships, focusing on understanding their needs, developing tailored solutions, and fostering long-term partnerships.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Build and maintain strong client relationships, serving as a trusted advisor.
 </li>
 <li>
 Understand client goals and industry trends to provide strategic guidance.
 </li>
 <li>
 Identify upselling and cross-selling opportunities to boost revenue.
 </li>
 <li>
 Collaborate with internal teams to ensure exceptional customer experiences.
 </li>
 <li>
 Monitor account performance, track KPIs, and provide regular reports.
 </li>
 <li>
 Resolve client issues promptly and professionally.
 </li>
 </ul>
 
 
 
 
 
 Required Skills:
 
 
 <ul>
 <li>
 Proven experience in Account Management or similar roles.
 </li>
 <li>
 Excellent communication, negotiation, and problem-solving skills.
 </li>
 <li>
 Ability to manage multiple accounts and prioritize tasks.
 </li>
 <li>
 Strong analytical skills to understand customer behaviour and industry trends.
 </li>
 <li>
 Proficiency in CRM for maintaining accurate customer records.
 </li>
 <li>
 Ability to resolve complaints and enhance the customer experience.
 </li>
 <li>
 Flexible to work in shifts.
 </li>
 </ul>
 
 
</div>

Account Manager

Amazon

<div>
 
 Description
 
 
 
 About Amazon
 
 
 Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience &ndash; Amazon continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from website to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon to research and develop technology that improves the lives of shoppers and sellers around the world.
 
 
 
 About The Role
 
 
 
 Account Manager - Amazon Vendor Services, North America
 
 
 As an Account Manager you would be a part of Amazon Vendor Services (AVS) Team of Retail Business Services. You will have the exciting opportunity to help shape and deliver on a strategy for managing Amazon AVS vendors.
 
 
 AVS team is looking for bright, customer centric, driven, and creative candidates to join our team. You will interface with Ecommerce/Digital teams of your assigned vendors and also internally with stakeholders across our Retail Vendor Management and Vendor Services teams, while being responsible for multiple aspects of the vendor&rsquo;s business with Amazon. You will engage directly with multiple internal teams to optimize and trouble shoot to grow business for your vendors on Amazon.
 
 
 You will utilize a wide range of skills and work across major functional areas such as, selection, catalogue quality, buying, inventory management, finance, operations, to drive the performance of vendor partners at Amazon. In this role you will be focused on driving numerous aspects of managing the customer relationships with vendors.
 
 
 You will conceive, create and analyze a wide range of deal activities to grow the vendor&rsquo;s traffic, brand awareness, customer conversion, and revenue on Amazon. Also, you will look into operational aspects of vendor&rsquo;s business with Amazon, root cause analysis of issues and opportunities impacting business.
 
 
 Timings will be as per North America shift, 3:00 pm IST to 12:00 am IST
 
 
 Key job responsibilities
 
 
 <ul>
 <li>
 Establish long term partnerships with key vendor partners for the group of vendors handled.
 </li>
 <li>
 Partnering with the Retail Category Team and build successful communication channels at all levels, set proper expectations, provide clear status communications, and manage towards a growth plan for the vendors.
 </li>
 <li>
 Build and execute on a joint business plan that delivers on key business opportunities and relevant KPIs for the vendors and Amazon.
 </li>
 <li>
 Conduct deep dive analysis on vendor issues and publish recommendations and action plans based on data, to improve vendor experience.
 </li>
 <li>
 Success will be measured by the performance of your vendors on input metrics and impact on creating a great customer experience for buying consumers.
 </li>
 <li>
 Conduct regular business reviews with the vendors, highlight business metric performance and build action plans.
 
 
 </li>
 </ul>
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 2+ years of sales or account management experience
 </li>
 <li>
 Experience with Excel
 </li>
 <li>
 Experience analyzing data and best practices to assess performance drivers
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Experience analyzing key open issues and resolution metrics for each of the managed accounts
 </li>
 <li>
 Experience in relationship management within technology, start-ups, or SaaS Platforms
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - ADCI - BLR 14 SEZ
 
 
 Job ID: A2943709
</div>

Account Manager, US AVS, Paid Selling Partner Services

IDFC FIRST Bank

<div>
 
 Job Requirements
 
 
 
 
 Job Requirements
 
 
 
 
 Role/ Job Title:
 
 Associate Manager-Acquisition (Corporate Salary)
 
 
 
 Function/ Department:
 
 Branch Banking
 
 
 
 Job Purpose
 
 
 
 The role entails direct customer interaction and is responsible for business acquisition of corporate salary accounts for a designated geography. It will also entail explaining and selling banking products to customers and acting as a link between customers and bank - ensuring best in-class service to the customers. The role bearer has a responsibility to support Sales Manager in catchment mapping, customer feedback and identifying and converting potential opportunities. The role bearer is responsible for driving client acquisition, deepening customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals.
 
 
 
 Roles &amp; Responsibilities
 
 
 
 <ul>
 <li>
 Acquisition of new to bank Corporate Salary account customers in the identified segment and reference generation from the specified catchment area
 </li>
 <li>
 Ensure acquisition of high quality corporate salary accounts in terms of constitution, segments and product mix
 </li>
 <li>
 Register, activate and fund the accounts within 3 months of opening
 </li>
 <li>
 Engage customers with multiple products at the time of account opening (viz: Mobile banking / Net banking registration / RD- FD activation)
 </li>
 <li>
 Meet and exceed the defined targets of new customer acquisitions month on month by analysing transaction banking needs of the customer
 </li>
 <li>
 Assist and support the Sales Manager in catchment mapping and scoping exercise
 </li>
 <li>
 Provide regular feedback to Sales Manager on opportunities and customer needs
 </li>
 <li>
 Ensure adherence to selling norms, account opening formalities and KYC norms
 </li>
 <li>
 Ensure strict compliance with internal guidelines and external regulations
 </li>
 <li>
 Ensure quality sourcing in line with the bank's policy
 </li>
 <li>
 Preparation of wish list of customers through promotional activities
 </li>
 <li>
 Generating leads for family accounts and other cross sell products
 </li>
 <li>
 Proactive resolution of customer queries
 
 
 </li>
 </ul>
 
 Education Qualification
 
 
 
 Graduation: Bachelor&rsquo;s in Engineering / Technology / Math&rsquo;s / Commerce / Arts / Science / Biology / Business / Computers / Management
 
 
 
 Experience:
 
 0 to 2 years of relevant experience
</div>

Associate Manager-Acquisition (Corporate Salary)

Wipro

<div>
 Job description:
 
 
 Job Description
 
 
 Role Purpose
 
 
 The purpose of this role is to increase revenue, maximize process efficiency &amp; cost-effectiveness, and ensure excellent customer experience, through effective supervision of daily operations and personnel, contract compliance, resource optimization and capability development within an account.
 
 ͏
 
 Do
 
 <ul>
 <li>
 
 Maximize process efficiency and cost effectiveness through strategic planning, contract compliance and governance mechanisms&nbsp;
 
 </li>
 <li>
 Strategy Planning with Senior Stakeholders&nbsp;
 <ul>
 <li>
 Collaborate with leaders to provide strategic and operational plans associated with the account
 </li>
 <li>
 Plan the strategy for the coming years by identifying new geographies for alternate revenue streams
 </li>
 <li>
 Ensure a deep enough understanding of clients&rsquo; individual experiences to head off potential issues before they become problems&nbsp;
 </li>
 </ul>
 </li>
 <li>
 Contract compliance &amp; adherence&nbsp;
 <ul>
 <li>
 Ensure all SLA parameters are met in the account and maintain a green card at all times
 </li>
 <li>
 Review and drive appropriate actions/ systemic changes on internal and external audit findings to ensure no major non-compliances are cited
 </li>
 <li>
 Monitor and review the account on various delivery parameters to ensure quality delivery as per budget and timelines
 </li>
 </ul>
 </li>
 </ul>
 ͏
 <ul>
 <li>
 Delivery governance in the account&nbsp;
 <ul>
 <li>
 Understand customer goals and key performance metrics and ensure exceeding those goals throughout the project&nbsp;
 </li>
 <li>
 Ensure a green card for all accounts in terms of performance and quality
 </li>
 <li>
 Monitor and review delivery dashboards/ MIS across accounts to track progress and identify potential red flags
 </li>
 <li>
 Participate and share account performance across operational, quality and fulfillment parameters with internal and external stakeholders
 </li>
 <li>
 Lead and manage project escalations, potential risks or early warning signs on project delivery to eliminate any revenue leakage
 </li>
 <li>
 Ensure regular invoicing as per the contract terms and condition
 </li>
 <li>
 Forecast and track key account metrics
 </li>
 </ul>
 </li>
 <li>
 Invoicing
 <ul>
 <li>
 Timely submission of invoices to the client as defined in the SOW
 </li>
 <li>
 Provide information required and resolve any invoicing issues raised by the client
 </li>
 </ul>
 </li>
 <li>
 Collect and analyze statistics (costs, customer service metrics etc.)
 </li>
 <li>
 &nbsp;Assume responsibility of budgeting and tracking expenses
 </li>
 </ul>
 ͏
 <ul>
 <li>
 
 Ensure outstanding performance against key metrics mentioned in the agreement
 
 </li>
 <li>
 Regular cadence around contract compliance
 <ul>
 <li>
 Evaluate performance with key metrics (accuracy, customer service metrics etc.)
 </li>
 <li>
 Set direction for the team, track progress against targets through regular cadence calls and course correct as require
 </li>
 <li>
 Drive the focus of the team on quality and adherence to contract compliance processes
 </li>
 <li>
 Drive and implement structured cadence around quality, both process and transactional
 </li>
 <li>
 Cadence with delivery lead to ensure margins are met and the account numbers are at par to what is committed&nbsp;
 </li>
 <li>
 Weekly calls with WFM to ensure resource optimization, compliance to the manpower numbers agreed in the contract, future planning in case of ramp ups etc.
 </li>
 </ul>
 </li>
 </ul>
 ͏
 <ul>
 <li>
 Resource Allocation &amp; Retention
 <ul>
 <li>
 Conduct effective resource planning to maximize the productivity of resources (people, technology etc.)
 </li>
 <li>
 Review and monitor resource planning and fulfillment in line with account requirements and costs of delivery&nbsp;
 </li>
 <li>
 Optimize manpower and minimize leakages by working closely with delivery head
 </li>
 <li>
 Ensure retention by offering relevant trainings and certifications of all allocated resources&nbsp;
 </li>
 <li>
 Lead one-on-one floor connect and other engagement activities to improve stickiness of the delivery team&nbsp;
 </li>
 </ul>
 </li>
 <li>
 Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects
 </li>
 </ul>
 
 
 
 &nbsp;
 
 
 Experience: 8-10 Years
 
 .
 
 
 &nbsp;
 
 
 Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
 
</div>

Mid Level manager (MLM) - L3

Pidilite Industries Limited

<div>
 
 Hi
 
 
 
 Pidilite is hiring for Key Account Executive ( Modern Trade Sales )
 
 
 
 
 Location : Chennai
 
 
 
 
 Skill : Key Account Executive ( Modern Trade )
 
 
 
 
 Exp : 3 to 9 years on roll exp in Modern Trade sales
 
 
 
 Education : Any Graduate
 
 
 Communication : Excellent communication
 
 
 Industry Exp : FMCG , Stationary product
 
 
 Job description
 
 
 Responsibilities:-
 
 
 Handling SAMT Channel (Stand Alone Modern Trade Outlets),
 
 
 Driving Sales and Productivity.
 
 
 NPD Launches.
 
 
 Self-Driven should have Worked in FMCG Organization for with minimum 4 Years of experience as a Senior executive or Equivalent Roles.
 
 
 Outlet Addition/Infra Management/ WSS Handling/Scheme Management/Route to Market.
 
 
 Responsible for Primary &amp; Secondary Business.
 
 
 Geographical Knowledge is Must.
 
 
 
 
 
 Interested please share resume to ots1281@pidilite.com
 
 or please contact at 9007377402
 
 
 
 Regards
 
 
 Sabita Roy
 
</div>

Key Account Executive

Larsen & Toubro

<div>
 We are looking for a results-driven
 
 Enterprise Sales Manager
 
 to drive revenue and customer success for our B2B skilling, assessment, and fresher deployment solutions across
 
 Global Capability Centers (GCCs), IT/ITeS
 
 The role entails end-to-end ownership of the sales cycle &ndash; from lead generation to deal closure and solution onboarding &ndash; with a consultative, value-based approach.
 
 
 
 
 Key Responsibilities:
 
 
 
 1.
 
 Enterprise Sales Strategy &amp; Execution
 
 
 
 
 <ul>
 <li>
 Own the sales funnel and revenue targets across BFSI, EV, GCCs, IT, ITeS, FinTech, and other emerging sectors.
 </li>
 <li>
 Generate leads through outbound efforts, referrals, events, and strategic partnerships.
 </li>
 <li>
 Qualify prospects and build executive-level relationships with CHROs, L&amp;D heads, Business Unit Leaders, and CXOs.
 </li>
 <li>
 Present integrated skilling, assessment, and deployment solutions aligned to each sector&rsquo;s unique talent needs.
 
 
 </li>
 </ul>
 
 2.
 
 Consultative Solution Selling
 
 
 
 
 <ul>
 <li>
 Conduct need-gap analysis and tailor solutions involving:
 </li>
 <ul>
 <li>
 Skilling programs (freshers, upskilling, cross-skilling)
 </li>
 <li>
 Digital assessments with secure remote proctoring
 </li>
 <li>
 Domain-specific certifications (e.g., BFSI, EV technology, IT services)
 </li>
 <li>
 Deployment support and post-hiring readiness
 </li>
 </ul>
 <li>
 Create custom proposals and lead pricing, negotiation, and closure discussions.
 </li>
 </ul>
 
 3.
 
 Product Integration &amp; Coordination
 
 
 
 
 <ul>
 <li>
 Liaise with internal teams (product, content, delivery, tech) to shape sector-specific offerings.
 </li>
 <li>
 Co-develop Centers of Excellence (COEs) for large clients and design talent development pathways.
 </li>
 <li>
 Ensure smooth program delivery, onboarding, and ongoing client satisfaction.
 
 
 </li>
 </ul>
 
 4.
 
 Platform Sales (Assessments + LMS)
 
 
 
 
 <ul>
 <li>
 Pitch proprietary digital assessment platforms and learning management systems to enterprise clients.
 </li>
 <li>
 Highlight use cases such as:
 </li>
 <ul>
 <li>
 Fresher recruitment and filtering
 </li>
 <li>
 Internal employee assessment
 </li>
 <li>
 Regulatory compliance testing
 </li>
 </ul>
 <li>
 Ensure high platform adoption and renewal.
 </li>
 </ul>
 
 5.
 
 Account Growth &amp; Strategic Expansion
 
 
 
 
 <ul>
 <li>
 Identify white space for upselling and cross-selling additional services.
 </li>
 <li>
 Build multi-stakeholder relationships to increase wallet share within existing clients.
 </li>
 <li>
 Drive account mining in sectors like GCCs where multi-location and global skilling demand is high.
 
 
 </li>
 </ul>
 
 6.
 
 Market Intelligence &amp; Reporting
 
 
 
 
 <ul>
 <li>
 Track trends in sectoral skilling, EdTech, and workforce development (e.g., EV tech, AI/ML in BFSI, IT compliance).
 </li>
 <li>
 Maintain up-to-date CRM entries, forecast revenues, and report sales performance.
 </li>
 <li>
 Provide structured feedback to marketing and product teams to improve go-to-market fit.
 
 
 </li>
 </ul>
 
 
 Ideal Candidate Profile:
 
 
 
 
 <ul>
 <li>
 7&ndash;14 years of enterprise sales experience in EdTech, HRTech, assessments, SaaS, or L&amp;D solutions.
 </li>
 <li>
 Strong understanding of at least two of the following sectors: BFSI, EV, GCCs, IT/ITeS, FinTech.
 </li>
 <li>
 Proven success in selling to HR, L&amp;D, or CXO stakeholders and managing long sales cycles.
 </li>
 <li>
 Demonstrated ability to create compelling proposals, lead solutioning, and close large deals.
 </li>
 <li>
 Proficiency in CRM tools (e.g., Zoho, Salesforce) and reporting dashboards.
 </li>
 <li>
 Excellent communication, relationship-building, and strategic thinking skills.
 </li>
 </ul>
</div>

Enterprise sales - GCC/IT

<div>
 
 Zoho is one of the world's most prolific software companies. With 55+ applications in nearly every major business category, including sales, marketing, customer service, accounting and back office operations, and an array of productivity and collaboration tools built from the ground up, Zoho has the depth and breadth to solve even the most complex business challenges.
 
 
 With more than 130 million+ users and over 18,000 employees across the globe, hundreds of thousands of companies rely on Zoho, every day to run their businesses, including Zoho itself. With 29 years of being private, bootstrapped and profitable, we understand what it takes to run a sustainable, resilient business.
 
 
 
 
 
 
 Role
 
 -Technical Support Engineer
 
 
 
 
 
 
 Requirements
 
 :
 
 
 - Should have excellent communication skills with a neutral accent.
 
 
 - Should have technical expertise in handling any IT helpdesk/technical support.- Should have the urge to learn new technologies and be a self-learner.
 
 
 - Should be ready to handle customers in all modes of communication (including calls, remote, chat, and emails).
 
 
 - Should be adaptable to rotating shifts across different time zones.
 
 
 - Should be responsible for handling a customer as a technical account manager and be a SPOC for the customers to travel along with them during their tenure with us.
 
 
 - Should be able to work closely with the customer and their management team to understand their business requirements, direction and be proactive in delivering solutions through our product, and ensure that the usage of the product is happening to its full potential.
 
 
 - Should be able to liaise between the customer and the internal teams to deliver the best to the customer.
 
 
 - Should be able to perform a regular health check and retention checks to keep the customer always under our visibility.
 
 
 - Should be able to identify opportunities and up-sell product and professional services to customers.
 
 
 - Should be ready to provide training, and collect reviews and case studies from customers when required.
 
</div>

Technical Support Engineer

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