account operations specialist

Wilson, Sonsini, Goodrich & Rosati

<div><div><div><div><div>Opening Type:</div>
<div><div>Business Professionals</div>
</div></div> 
<div><div>Location:</div>
<div><div>Palo Alto</div>
<div>San Francisco</div></div></div></div> 
<div></div>
</div><div>Wilson Sonsini is the premier legal advisor to technology, life sciences, and other growth enterprises worldwide. We represent companies at every stage of development, from entrepreneurial start-ups to multibillion-dollar global corporations, as well as the venture firms, private equity firms, and investment banks that finance and advise them. The firm has approximately 1,100 attorneys in 17 offices: 13 in the U.S., two in China, and two in Europe. Our broad spectrum of practices and entrepreneurial spirit allow exceptional opportunities for professional achievement and career growth.
Wilson Sonsini is seeking an enthusiastic and energic Account Operations Specialist to join our growing Finance Department. This position will support the firm by monitoring invoices for successful e-billing submission to clients. Our e-billing team operates in a highly communicative and collaborative environment, so group participation is essential. We adhere to a &ldquo;one team&rdquo; approach, working closely with Account Managers with billing and collecting to reach monthly targets.
This position is available as a hybrid work schedule.
Responsibilities:
<ul><li>Maintain rejections and pending invoices under a set threshold</li>
<li>Assist with monthly departmental collections targets by monitoring invoice validations, approvals, reductions, and rejections of e-bills to ensure full timely payment</li>
<li>Adhere to client deadlines for invoicing, accruals and budgets</li>
<li>Manage onboarding for assigned clients migrating to e-billing or switching e-billing vendor sites</li>
<li>Update e-billing data in Aderant and BillBlast systems, as needed</li>
<li>Oversee timekeeper rate submissions and new matter setups for assigned e-bill clients</li>
<li>Implement enhancements and troubleshoot e-billing issues</li>
<li>Review outside counsel guidelines and update BillBlast and Aderant to ensure compliance</li>
<li>Assist Account Managers with e-bill reports, training, and other e-billing related issues</li>
<li>Collaborate with Account Managers to submit appeals</li>
<li>Participate in weekly team meetings</li>
</ul>Qualifications:
<ul><li>Bachelor&rsquo;s degree preferred</li>
<li>Experience with Aderant Expert Billing, Entity Manager and BillBlast required</li>
<li>Extensive experience with billing, collections and e-billing functions of a law firm required</li>
<li>Knowledge of firm and client billing policies and procedures</li>
<li>Advanced knowledge of Microsoft Excel</li>
<li>Strong service-oriented skills including excellent interpersonal and communication skills</li>
<li>Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service</li>
<li>Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices</li>
</ul>
The primary location for this job posting is in Palo Alto, but other locations may be listed. The actual base pay offered will depend upon a variety of factors, including but not limited to the selected candidate&rsquo;s qualifications, years of relevant experience, level of education, professional certifications and licenses, and work location. The anticipated pay range for this position is as follows:
Palo Alto, San Francisco: $35.96 &ndash; $48.65 per hour.
The compensation for this position may include overtime and a discretionary year-end merit bonus based on performance. We offer a highly competitive salary and benefits package.
 Equal Opportunity Employer (EOE).</div></div><div></div>

Account Operations Specialist

Careers at Tide

<div><div><h3 class="jobSectionHeader">ABOUT TIDE</h3>

At Tide we help SMEs save time (and money) in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting. 
Tide is transforming the small business banking market with over 1.6 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data-driven decisions to help SMEs save both time and money.

Tide facts:
<ul>
<li>Tide is available for UK, Indian, German and French SMEs</li>
<li>Over 1.6 million members: 800,000 UK and 800,000 in India and growing rapidly</li>
<li>Over $200 million raised in funding</li>
<li>Over 2500 Tideans globally - we're diversity champions!</li>
<li>We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram and New Delhi, India</li>
</ul></div>
What we're looking for:

The Account Operations team is responsible for various types of manual payments and movements of funds. The team is growing to become the central function for payments into members accounts on a timely basis and ensuring all payments are fully reconciled and accounted for.

The Account Operations Analyst role is a great opportunity for someone with account and payment experience to be part of what will become a key team within Tide's Finance Operations function. It will be important in ensuring that these key payment activities are undertaken as smoothly and efficiently as possible. The role will require interactions with Tide's senior management and internal teams such as Finance; and when required, with other financial institutions

About the role:
<ul>
<li>Drive Payment Processes: Ensure seamless execution of manual payments and fund movements, meeting strict SLAs and deadlines.</li>
<li>Collaborate Across Teams: Work closely with internal teams, including Finance, and external financial institutions to ensure smooth fund transfers and account operations.</li>
<li>Ensure Accuracy and Compliance: Perform reconciliations and escalate issues promptly to maintain operational accuracy and regulatory compliance.</li>
<li>Optimize Processes: Contribute to the redesign and automation of payment workflows, enhancing efficiency and scalability.</li>
<li>Provide Critical Insights: Deliver key reporting inputs to support data-driven decision-making.</li>
<li>Build Relationships: Communicate effectively with internal stakeholders and external partners, fostering trust and collaboration.</li>
<li>Adapt in a Dynamic Environment: Thrive in a scale-up setting with occasional ambiguity, showcasing flexibility and problem-solving skills.</li>
</ul>
As the Account Operations Analyst:
<ul>
<li>You'll be help bring together some of the existing payment and fund transfer activities and for inputting to the design and implementation of new payment processes</li>
<li>You'll gain a good understanding of the payment and fund movement processes and will be part of Tide's response to expected regulatory changes around fraud</li>
<li>Expect to be heavily involved in different types of payment activity, ensuring that SLAs and deadlines are met, working with internal colleagues such as our Finance team and with other financial services firms</li>
<li>You will be making payments, where required seeking review and approval from others as part of our control process, and will support our regular reconciliation processes and will escalate any issues that may arise</li>
<li>You'll have very good written and verbal communications skills, to be applied when dealing with Tide's internal team and other financial institutions</li>
<li>You'll contribute to helping make sure our long-term strategy, business goals, and experience quality are all aligned and that there are healthy opportunities for visibility and feedback.</li>
</ul>
What makes you a great fit:
<ul>
<li>Minimum 2 years' relevant experience in an account operations and/or payments role</li>
<li>Ideally a relevant Bachelor's degree or higher</li>
<li>Knowledge and experience of account operations and payment processes</li>
<li>Some experience of process re-design and optimisation, where possible through automation</li>
<li>Being data-driven in your approach</li>
<li>Ideally you have some knowledge and practical experience of inter-bank fund movements</li>
<li>You are focussed on customers</li>
<li>You have some experience of meeting daily, weekly and monthly deadlines and inputting to MI and reporting</li>
<li>Good understanding of current challenges that financial institutions face in relation to fraud, the current regulatory environment and how proposed changes will impact firms such as TIde</li>
Ideally, some experience of working in a scale-up environment and comfortable with occasional ambiguity 
<li>
<h2 class="jobSectionHeader">WHAT YOU'LL GET IN RETURN:</h2>

Our location-specific employee benefits are designed to cater to the unique needs of Tideans: 
<ul>
<li>Competitive Compensation - competitive salary and share options</li>
<li>Time Off &ndash; Generous annual leave on top of bank holidays.</li>
<li>Parental Leave &ndash; Paid maternity, paternity, and adoption leave to support your family journey.</li>
<li>Sabbatical &ndash; Extended unpaid and paid leave options after completing milestone years with Tide.</li>
<li>Health Insurance &ndash; Private family insurance with additional OPD coverage and top-up options.</li>
<li>Life &amp; Accident Cover &ndash; Comprehensive accidental and life insurance protection.</li>
<li>Mental Wellbeing &ndash; Access to therapy sessions, courses, meditations, and workshops.</li>
<li>Volunteering &amp; Development Days &ndash; Paid days annually for volunteering or personal growth.</li>
<li>Learning &amp; Development &ndash; Annual budget for books, courses, coaching, and more.</li>
<li>WOO (Work Outside the Office) &ndash; Work from abroad for up to 90 days annually.</li>
<li>Home Office Setup &ndash; Contribution towards setting up your home office</li>
<li>Laptop Ownership &ndash; Keep your old laptop and get a new one when it's time for a replacement.</li>
<li>Snacks &amp; Meals &ndash; Office perks with snacks, coffee, tea, and lunch (location dependent).</li>
</ul></li></ul><div><h3 class="jobSectionHeader">TIDE IS A PLACE FOR EVERYONE</h3>

At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members' diverse needs and lives.

We are One Team and foster a transparent and inclusive environment, where everyone's voice is heard. 


At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone's voice is heard.<div> 
</div>
<div>Disclaimer</div>
<div></div>
<div>It has come to our attention that individuals or agencies are falsely claiming to represent Tide and are reaching out to candidates regarding job opportunities. Please be aware that:</div>
<ul><li>Tide does not charge any fees at any stage of the recruitment process.</li>
<li>All official Tide job opportunities are listed exclusively on our Careers Page and applications should be submitted through this channel.</li>
<li>Communication from Tide will only come from an official @tide.co email address.</li>
<li>Tide does not work with agencies or recruiters without prior formal engagement, and we do not authorize third parties to make job offers on our behalf.</li>
</ul>
If you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us immediately at talent@tide.co 
Your safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process. 


Tide leverages AI to enhance our hiring experience. You can read more about how we use AI in our recruitment process in our AI Policy.

Your personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.</div></div>

Account Operations Analyst

Pacific Coast Closers

Pacific Coast Closers is a sales and business consulting firm partnering with AT&amp;T to expand access to reliable, high-speed fiber internet throughout the Canoga Park area. We are hiring a Full Time Sales Specialist to help educate local households on the benefits of AT&amp;T Fiber and support customers in choosing the best connectivity solutions for their needs. As a Full Time Sales Specialist , you&rsquo;ll learn how AT&amp;T wireless and internet works, why it outperforms traditional cable, and how to explain its reliability and speed in simple, clear terms.In this role, the Full Time Sales Specialist will speak with residents, answer questions about fiber technology, and guide customers through available plans, features, and upgrade options. You&rsquo;ll receive hands-on training in customer communication, product knowledge, and field sales, ensuring you&rsquo;re confident in helping customers understand important factors like symmetrical upload/download speeds, consistent performance, and dependable service for work, school, and entertainment.Key Responsibilities of the Full Time Sales Specialist <ul><li>Assist sales associates with customer inquiries, service activations, upgrades, and account updates focused on AT&amp;T Fiber.</li><li>Document customer interactions and follow‑ups in CRM systems to ensure accuracy, compliance, and streamlined account management.</li><li>Learn to identify household needs and recommend AT&amp;T Fiber packages that maximize speed, reliability, and bundled value.</li><li>Support account lifecycle processes, including billing adjustments and troubleshooting under supervision, to strengthen satisfaction and retention.</li><li>Participate in structured training programs covering AT&amp;T Fiber product knowledge, sales techniques, compliance standards, and industry best practices.</li><li>Collaborate with team members to analyze performance metrics, share insights, and contribute to quarterly sales initiatives tied to AT&amp;T Fiber growth.</li></ul>What We&rsquo;re Looking For in a Full Time Sales Specialist <ul><li>High school diploma or GED required; Bachelor&rsquo;s degree in Business, Marketing, Communications, or related field preferred.</li><li>Interest in sales, customer support, or account management, with motivation to grow in telecommunications and subscription‑based internet services.</li><li>Strong communication skills with the ability to learn quickly and clearly present AT&amp;T Fiber solutions.</li><li>Organized and detail‑oriented, capable of managing multiple tasks and priorities in fast‑paced environments.</li><li>Proficiency with CRM platforms, digital tools, and reporting systems to document accounts, track metrics, and streamline operations.</li></ul>Job Type: Full-timePay: $800.00 - $1,300.00 per weekBenefits:<ul><li>401(k)</li><li>Employee discount</li></ul>Work Location: In person

Entry Level AT&T Sales Representative

ThermaSol

We are seeking a highly organized and detail-oriented Inventory Control Specialist to join our operations team. This role is critical to ensuring inventory accuracy, supporting efficient warehouse operations, and maintaining strong cross-functional coordination throughout the organization.Position Summary The Inventory Control Specialist will oversee daily inventory control activities, and ensure all inventory processes are executed with accuracy, consistency, and compliance. This position requires strong analytical skills, proven leadership capabilities, and a continuous improvement mindset.Key Responsibilities<ul><li>Coordinate and execute cycle counts, inventory audits, and reconciliations</li><li>Investigate root causes of inventory discrepancies and implement corrective actions</li><li>Develop, maintain, and enforce inventory control procedures and best practices</li><li>Collaborate with warehouse, purchasing, production, and logistics teams to support operational efficiency</li><li>Prepare and analyze inventory-related reports and key performance metrics</li><li>Ensure accurate data entry and system integrity within ERP and WMS platforms</li><li>Pull and stage work orders for production</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Supply Chain Management, Business Administration, or related field preferred</li><li>3+ years of experience in inventory control, warehousing, or supply chain operations</li><li>Prior supervisory or team leadership experience strongly preferred</li><li>Proficiency with ERP/WMS systems and Microsoft Office Suite</li><li>Strong analytical, problem-solving, and organizational skills</li><li>Excellent communication skills and the ability to work effectively across departments</li></ul>Job Type: Full-timePay: $22.00 - $28.00 per hourExpected hours: 40 per weekBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Inventory Control Specialist

Blue Star Manufacturing (Pvt) Limited

Location: Johar Town, LahorePosition OverviewWe are seeking a skilled and motivated Amazon Specialist with 2&ndash;3 years of hands-on experience in managing and optimizing Amazon Seller Central and Vendor Central operations. The ideal candidate will be responsible for driving sales growth through Amazon PPC, organic ranking strategies, inventory management, and marketplace expansion. Experience with Walmart, eBay, and Etsy will be considered an added advantage.Key ResponsibilitiesAmazon Account Management<ul><li>Manage and optimize Amazon Seller Central and Vendor Central accounts.</li><li>Oversee product listings, catalog management, keyword ranking, and listing SEO.</li><li>Monitor account health, policy compliance, and performance metrics.</li></ul>Amazon PPC &amp; Organic Growth<ul><li>Plan, launch, and optimize Amazon PPC campaigns (Sponsored Products, Sponsored Brands, Sponsored Display).</li><li>Implement organic ranking strategies through keyword research, content optimization, and competitor analysis.</li><li>Conduct A/B testing to improve listing performance and conversion rates.</li></ul>Order, Inventory &amp; Operations<ul><li>Manage inventory levels, track stock availability, and coordinate with the warehouse/operations team.</li><li>Ensure timely replenishment and avoid out-of-stock scenarios.</li><li>Troubleshoot listing issues, suppression, or discrepancies.</li></ul>B2B &amp; Vendor Central<ul><li>Handle Amazon B2B operations including pricing, bulk order management, and negotiations.</li><li>Manage Vendor Central purchase orders, chargebacks, compliance, and shipment coordination.</li></ul>Marketplace Expansion (Add-on Advantage)<ul><li>Experience with Walmart, eBay, and Etsy marketplaces is highly preferred.</li><li>Manage product listings, orders, returns, and customer communication across platforms.</li></ul>Analytics &amp; Reporting<ul><li>Monitor sales, PPC performance, and profitability KPIs.</li><li>Prepare weekly and monthly business reports summarizing performance and insights.</li><li>Identify growth opportunities and competitive strategies.</li></ul>Customer Support &amp; Coordination<ul><li>Address customer inquiries, reviews, and feedback professionally.</li><li>Coordinate with internal departments (content, design, operations) to ensure smooth workflows.</li></ul>Eligibility Requirements<ul><li>2&ndash;3 years of proven experience managing Amazon Seller Central and/or Vendor Central accounts.</li><li>Strong understanding of Amazon PPC, keyword research tools, and listing optimization strategies.</li><li>Experience in B2B and Vendor Central operations.</li><li>Hands-on experience with other marketplaces such as Walmart, eBay, or Etsy (added advantage).</li><li>Proficient in MS Excel, reporting, and data-driven decision-making.</li><li>Strong analytical, organizational, and communication skills.</li><li>Ability to work independently and prioritize tasks effectively.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>What is your experience with Amazon Seller Central and Vendor Central?</li><li>How much experience you have as a market place specialist?</li><li>What is your current salary?</li><li>What is your expected salary?</li><li>If selected than in how many days you will be able to join?</li></ul>Work Location: In person

Amazon Specialist

IT Devices Online

Job DescriptionE-commerce SpecialistAbout UsIT Devices Online is a leading provider of cutting-edge IT hardware, software and solutions, known for delivering high-quality, innovative products to a wide range of industries. We focus on SMBs, mid-market, and enterprise clients, ensuring we meet the needs of businesses of all sizes. This role is perfect for someone with a passion for e-commerce and a proven track record of optimizing performance across platforms like Amazon, Shopify, or other digital marketplaces.About the roleWe are seeking an E-commerce Specialist to oversee and drive the growth of our online sales channels. The ideal candidate will have 3-4 years of experience in managing drop shipping operations on the Amazon marketplace. The ideal candidate will be responsible for overseeing product listings, optimizing performance, managing supplier relationships, and ensuring seamless order fulfillment via the drop shipping model.Key Responsibilities:&middot; Manage and optimize Amazon Seller Central (or Vendor Central) accounts.&middot; Set up and manage drop shipping workflows and ensure compliance with Amazon's drop shipping policy.&middot; Source reliable suppliers and negotiate favorable terms for drop shipped products.&middot; Coordinate with suppliers to ensure timely order fulfillment and inventory accuracy.&middot; Monitor and resolve order issues, including late shipments, cancellations, or returns.&middot; Ensure all product listings are optimized with accurate titles, bullet points, images, and backend keywords.&middot; Track and analyze key performance metrics (e.g., Buy Box, ODR, late shipment rate, account health).&middot; Implement strategies to improve product visibility, rankings, and conversion rates.&middot; Handle customer service inquiries related to drop shipped orders.&middot; Maintain compliance with Amazon&rsquo;s terms of service and drop shipping policies.Required Qualifications:<ul><li>2-3 years of experience in E-commerce/Amazon Account Management.</li></ul>&middot; Proven experience managing Amazon Seller Central accounts, preferably with FBM and drop shipping models.&middot; Deep understanding of Amazon drop shipping policies and the risks involved.&middot; Strong knowledge of eCommerce operations, logistics, and fulfillment workflows.&middot; Excellent analytical skills and proficiency with Amazon tools and reports (e.g., Business Reports, Account Health, A+ Content).&middot; Proficiency in using tools like Helium 10, Jungle Scout, or similar.&middot; Strong written and verbal communication skills.&middot; Ability to work independently and meet deadlines in a fast-paced environment.What We Offer<ul><li>Competitive salary + handsome commission.</li><li>Health Insurance</li><li>Paid leaves</li><li>Annual party and dinners</li><li>Opportunities for professional growth and development.</li><li>Collaborative and supportive work environment.</li><li>The chance to work with a dynamic and innovative team.</li></ul>Note: It&rsquo;s a Full-time On-site job in Gulberg 3, LahoreTimings: 6:00 PM to 3:00 AM / 7:00 PM to 4:00 AM / 8:00 PM to 5:00 AM Pakistan timeJob Type: Full-timePay: Rs100,000.00 - Rs150,000.00 per monthApplication Question(s):<ul><li>Only apply if you have drop shipping model experience</li><li>Are you agree for full time onsite night shift job in Gulberg 3, Lahore?</li></ul>Experience:<ul><li>Amazon Account Management: 4 years (Required)</li><li>Drop Shipping: 2 years (Required)</li><li>Drop Shipping policies: 2 years (Required)</li><li>E-commerce operations: 4 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

E-commerce Specialist

Cloud Rexpo Pvt. Ltd.

Location: Rehmanabad, RawalpindiShift: NIght Shift, On-SIte (9:00 PM to 6:00 AM)We are seeking an experienced E-Commerce Wholesale Specialist with in-depth knowledge of wholesale operations to strengthen and expand our e-commerce capabilities. While the current team focuses primarily on private label, this role is critical in developing, managing, and scaling wholesale marketplace operations. The selected candidate will take over existing wholesale responsibilities, enabling team restructuring and leadership progressionKey Responsibilities:<ul><li>Manage end-to-end wholesale operations across e-commerce marketplaces (Amazon Wholesale, Distributor Accounts, Brand Direct, etc.).</li><li>Source and onboard authorized distributors, brands, and suppliers.</li><li>Analyze product profitability, pricing strategies, and buy-box performance.</li><li>Monitor inventory levels, replenishment cycles, and stock forecasting.</li><li>Ensure compliance with marketplace policies and brand authorization requirements.</li><li>Coordinate with operations, finance, and logistics teams for smooth execution.</li><li>Optimize listings, pricing, and account health related to wholesale SKUs.</li><li>Prepare performance reports and insights for management review.</li><li>Support team training and process documentation for wholesale workflows.</li></ul>Required Qualifications &amp; Skills<ul><li>Proven experience in e-commerce wholesale business models.</li><li>Strong understanding of Amazon Wholesale and other marketplace wholesale operations.</li><li>Hands-on experience with supplier negotiations and account management.</li><li>Solid knowledge of product research, profit analysis, and inventory planning.</li><li>Familiarity with tools such as Seller Central, Keepa, Helium 10, or similar.</li><li>Strong analytical, organizational, and communication skills.</li><li>Ability to work independently and manage multiple priorities.</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs100,000.00 per monthExperience:<ul><li>Wholesale Marketing: 1 year (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Rawalpindi (Required)</li></ul>Work Location: In person

E-Commerce Wholesale Specialist (On-Site)

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