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account services manager (onboarding) Jobs in International Agreements Jobs In International Agreements Jobs In International Agreements Jobs In Manama

account services manager (onboarding)

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customer due diligence and onboarding - team leader Jobs in International Agreements Jobs In International Agreements Jobs In International Agreements Jobs In Manama

customer due diligence and onboarding - team leader

account services manager onboarding

<div>
 
 
 Job Purpose:
 
 
 
 
 
 
 The Account Relationship Manager is responsible for managing the end-to-end client onboarding process, serving as the primary liaison between Singapore Gulf Bank (SGB) and its clients during account initiation and documentation stages. The incumbent ensures that all onboarding activities are executed efficiently, accurately, and in full compliance with the Bank&rsquo;s internal policies and regulatory standards, while maintaining a professional and client-focused relationship throughout the process.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 
 Client Onboarding &amp; Relationship Management
 
 
 
 
 
 <ul>
 <li>
 Act as the main point of contact for clients throughout the onboarding process, ensuring clear communication and timely completion of all requirements.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Coordinate and manage the exchange of onboarding documentation, ensuring completeness, accuracy, and compliance with SGB&rsquo;s KYC and due diligence procedures.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Conduct client initiation meetings or calls to outline onboarding steps, timelines, and required documentation.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Maintain continuous follow-up with clients and internal teams to ensure a seamless onboarding experience within the established SLAs.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Uphold the Bank&rsquo;s commitment to service excellence by providing professional support and fostering long-term client relationships.
 </li>
 </ul>
 
 
 
 
 
 Documentation &amp; Data Management
 
 
 
 
 
 <ul>
 <li>
 Upload, organize, and maintain all client documentation in designated Google Drive folders, ensuring proper record-keeping, confidentiality, and version control.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Verify that all documentation complies with internal governance and regulatory requirements prior to account activation.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Support periodic reviews and audits of onboarding files to ensure data integrity and compliance.
 </li>
 </ul>
 
 
 
 
 
 Internal Workflow &amp; Coordination
 
 
 
 
 
 <ul>
 <li>
 Ensure that onboarding tasks are completed in accordance with the Bank&rsquo;s internal workflows, escalation procedures, and service timelines.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Liaise with cross-functional teams including Compliance, Operations, and Business Development to expedite client onboarding without compromising accuracy or control.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Maintain an updated onboarding tracker reflecting client status, pending actions, and completion progress in alignment with SLA requirements.
 </li>
 </ul>
 
 
 
 
 
 Reporting &amp; Continuous Improvement
 
 
 
 
 
 <ul>
 <li>
 Prepare weekly and monthly onboarding reports summarizing client progress, key challenges, and performance metrics.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Identify areas for process enhancement to improve operational efficiency and client satisfaction.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Support management initiatives aimed at strengthening SGB&rsquo;s client onboarding framework and service standards.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Finance, or a related discipline.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Minimum 3&ndash;5 years of experience in client onboarding, relationship management, or account servicing within a banking or financial institution.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Strong knowledge of banking operations, KYC/AML procedures, and client documentation standards.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Excellent interpersonal and communication skills, with the ability to interact effectively across departments and with external clients.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 High proficiency in English (written and verbal) and competent in using Google Workspace and workflow management tools.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Demonstrated ability to manage multiple onboarding cases with attention to accuracy, timeliness, and confidentiality.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Prior experience in digital banking, fintech, or international client servicing will be considered an advantage.
 </li>
 </ul>
</div>

Account Services Manager (Onboarding)

talabat

<div>
 talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 As an Account Manager at Talabat, you will be responsible for managing and growing relationships with our restaurant and vendor partners. You will serve as the main point of contact, helping them optimize their presence on our platform, grow their sales, and ensure a high level of partner satisfaction.
 
 
 
 Qualifications
 
 
 
 Partner Relationship Management:
 
 
 <ul>
 <li>
 Build and maintain strong, long-term relationships with existing restaurant and vendor partners.
 </li>
 <li>
 Ensure high partner satisfaction and retention through proactive communication, support, and service excellence.
 </li>
 <li>
 Serve as a trusted advisor, providing partners with insights that support their business growth on the platform.
 
 
 </li>
 </ul>
 
 Data-Driven Consulting
 
 
 
 <ul>
 <li>
 Analyze sales, operational, and engagement data to identify areas for improvement in menu performance, pricing, promotions, and delivery logistics.
 </li>
 <li>
 Share actionable recommendations based on performance metrics to drive revenue and efficiency.
 </li>
 <li>
 Conduct regular business reviews to align on results, opportunities, and growth plans.
 
 
 </li>
 </ul>
 
 Account Growth &amp; Optimization
 
 
 
 <ul>
 <li>
 Identify growth opportunities within the portfolio &ndash; upsell services, suggest cross-promotions, and improve partner performance.
 </li>
 <li>
 Support partners in optimizing content (e.g., menu structure, images, delivery times) for better customer engagement and conversion.
 </li>
 <li>
 Recommend and coordinate marketing campaigns and promotional offers to drive order volume.
 
 
 </li>
 </ul>
 
 Cross-Functional Collaboration
 
 
 
 <ul>
 <li>
 Collaborate closely with internal teams such as Marketing, Logistics, and Operations to address partner needs and resolve issues promptly.
 </li>
 <li>
 Ensure smooth onboarding, campaign execution, and issue resolution for assigned accounts.
 
 
 </li>
 </ul>
 
 Contract Management &amp; Compliance
 
 
 
 <ul>
 <li>
 Negotiate and renew commercial agreements to ensure a fair and strategic partnership.
 </li>
 <li>
 Ensure partners comply with service-level agreements and maintain operational standards, including delivery quality and availability.
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 <ul>
 <li>
 Bachelor's degree in Business, Marketing, or a related field.
 </li>
 <li>
 2+ years of experience in Account Management, Sales, or Partner Success (experience in food tech, FMCG, or e-commerce is a plus).
 </li>
 <li>
 Strong analytical skills; comfortable working with data dashboards and Excel/Google Sheets to analyze performance and generate insights.
 </li>
 <li>
 Excellent communication, negotiation, and interpersonal skills.
 </li>
 <li>
 Customer-first mindset with a strong focus on delivering value to partners.
 </li>
 <li>
 Self-starter with the ability to work independently in a fast-paced environment
 </li>
 </ul>
</div>

Account Manager

Peopleclick Learning

An IT account manager&rsquo;s responsibilities include:<ul><li>Expanding the initial partnership by promoting growth through complementary sales and related offerings.</li><li>Coordinating and facilitating exchanges between the customer, the sales team and customer service. The IT account manager will orchestrate meetings, propose solutions, submit proposals and actively participate in the presentation of these proposals.</li><li>Maintaining an ongoing relationship by renewing contracts and ensuring full customer satisfaction.</li></ul>In short, IT account managers are responsible for engaging customer loyalty, whatever the sector of their activity.An account manager for IT projects at Peopleclick Group, for example, will be responsible for maintaining regular communications with customers, assessing user satisfaction, presenting infrastructure assessments in collaboration with the technical team, suggesting technological improvements and promoting new services.The IT account manager also acts as an intermediary between customers and technical teams, helping to manage IT projects by managing communication between parties and collaborating on planning. They also participate in meetings with current and potential customers, and are responsible for preparing service offers and bids, and renewing service agreements.Job Type: Full-timePay: BD300.000 - BD600.000 per month

Manager IT Sales

Hilti Group

<div>
 
 Drive impact, Join Hilti
 
 
 
 As an Account Manager, you will be the face of Hilti, you&rsquo;ll be out in the field, building strong direct relationships with customers across construction sites, offices, and warehouses. You&rsquo;ll deliver tailored Hilti solutions, driving growth by using our innovative tools, software, and services to build real, value-driven partnerships and improve operational efficiency. You'll also proactively identify and develop new business opportunities within the BC Mid-Market segments across Bahrain.
 
 
 
 What You'll Do
 
 
 
 As an Account Manager, you&rsquo;ll be visiting our customers in BC Mid-Market, wherever they&rsquo;re busy working, to find out how we can help them. You could find yourself on construction sites and or in offices and warehouses.
 
 
 Develop and execute strategic sales plans using a solution-based approach.
 
 
 Identify, pursue, and manage sales opportunities to achieve territory targets.
 
 
 Build strong relationships with channel partners, contractors, and end users.
 
 
 Monitor market trends and competitor activities to inform tactical actions.
 
 
 Drive growth of key products and ensure successful new product introductions.
 
 
 Deliver product demonstrations, training, and technical support to customers.
 
 
 Manage customer portfolios and ensure high service levels.
 
 
 Gather market intelligence and provide regular performance reports.
 
 
 Collaborate with internal teams and report to the Regional Sales Manager.
 
 
 
 What You&rsquo;ll Bring
 
 
 
 Bahraini national
 
 
 Bachelor&rsquo;s degree, Engineering degree is a plus
 
 
 
 Minimum 2 Years Of Professional / Technical Sales Experience
 
 
 
 Building construction or similar industry experience is required.
 
 
 Demonstrated ability to develop engaged customer relationships
 
 
 Proficient communicator in English and Arabic (written and verbal)
 
 
 Valid Driver&rsquo;s License
 
 
 Available for in-person interviews in Bahrain
 
 
 
 What&rsquo;s In It For You
 
 
 
 At Hilti, you&rsquo;ll be part of something truly special &ndash; a place where you can grow, be inspired every day, and feel surrounded by colleagues who support you. Here, your hard work is always recognized, and your results are rewarded.
 
 
 Competitive salary and industry-leading bonus structure.
 
 
 Comprehensive Sales Onboarding Program and ongoing 1:1 coaching.
 
 
 Opportunities to grow, change careers, and advance across 120+ global locations.
 
 
 21 days of annual leave (excluding public holidays), plus a day off for your birthday and 3 days of religious leave each year.
 
 
 A strong emphasis on work-life balance and well-being, so you can thrive both personally and professionally.
 
 
 Fast-track career growth with promotions based on performance.
 
 
 Be part of a global brand with a local heart.
 
 
 
 Why Hilti
 
 
 
 Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we&rsquo;re driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you&rsquo;ll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you&rsquo;ll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork.
 
 
 
 Commitment to Inclusion
 
 
 
 At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together.
 
 
 Hilti is an equal opportunity employer. We look forward to receiving your application!
</div>

<div><div><div><div>DRIVE IMPACT, JOIN HILTI
As an Account Manager, you will be the face of Hilti, you&rsquo;ll be out in the field, building strong direct relationships with customers across construction sites, offices, and warehouses. You&rsquo;ll deliver tailored Hilti solutions, driving growth by using our innovative tools, software, and services to build real, value-driven partnerships and improve operational efficiency. You'll also proactively identify and develop new business opportunities within the BC Mid-Market segments across Bahrain. 
WHAT YOU'LL DO
As an Account Manager, you&rsquo;ll be visiting our customers in BC Mid-Market, wherever they&rsquo;re busy working, to find out how we can help them. You could find yourself on construction sites and or in offices and warehouses. 
 
Develop and execute strategic sales plans using a solution-based approach. 
Identify, pursue, and manage sales opportunities to achieve territory targets. 
Build strong relationships with channel partners, contractors, and end users. 
Monitor market trends and competitor activities to inform tactical actions. 
Drive growth of key products and ensure successful new product introductions. 
Deliver product demonstrations, training, and technical support to customers. 
Manage customer portfolios and ensure high service levels. 
Gather market intelligence and provide regular performance reports. 
Collaborate with internal teams and report to the Regional Sales Manager. 
WHAT YOU&rsquo;LL BRING
Bahraini national
 
Bachelor&rsquo;s degree, Engineering degree is a plus 
Minimum 2 years of professional / technical sales experience 
Building construction or similar industry experience is required. 
Demonstrated ability to develop engaged customer relationships 
Proficient communicator in English and Arabic (written and verbal) 
Valid Driver&rsquo;s License 
Available for in-person interviews in Bahrain 
WHAT&rsquo;S IN IT FOR YOU
At Hilti, you&rsquo;ll be part of something truly special &ndash; a place where you can grow, be inspired every day, and feel surrounded by colleagues who support you. Here, your hard work is always recognized, and your results are rewarded. 
Competitive salary and industry-leading bonus structure. 
Comprehensive Sales Onboarding Program and ongoing 1:1 coaching. 
Opportunities to grow, change careers, and advance across 120+ global locations. 
21 days of annual leave (excluding public holidays), plus a day off for your birthday and 3 days of religious leave each year. 
A strong emphasis on work-life balance and well-being, so you can thrive both personally and professionally. 
Fast-track career growth with promotions based on performance. 
Be part of a global brand with a local heart. 
WHY HILTI
Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we&rsquo;re driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you&rsquo;ll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you&rsquo;ll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork. 
COMMITMENT TO INCLUSION
At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together. 
Hilti is an equal opportunity employer. We look forward to receiving your application! 
</div></div><div><div>APPLY NOW
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Computer World S.P.C.

Job Title: Helpdesk AnalystLocation: Bahrain &ndash; Locally Available Candidates OnlyWe are seeking a proactive and detail-oriented &quot;Helpdesk Analyst&quot; to join our IT support team.The Key Responsibilities:- Resolve Level 1 end-user IT issues, including account management and access problems.- Troubleshoot hardware, software, and peripheral/device issues.- Assist with new user onboarding and guide adoption of new technologies.- Provide remote or in-person support using helpdesk tools.Requirements:- 1&ndash;2 years of experience in helpdesk or IT support.- Fluent in Arabic and English with excellent communication skills.Job Types: Full-time, Contract Contract length: 12 monthsPay: BD400.000 - BD500.000 per month

Helpdesk Analyst

Ramada by Wyndham Manama City Centre

<div>Job summary
The Sales Manager is responsible for effectively soliciting and becoming familiar with all accounts in his/her market segments. He/she is also responsible for prospecting and closing on assigned accounts/territory to positively impact hotel revenues. The Sales Manager is responsible for an increase in transient room revenue by increasing production of existing accounts. He/she is also responsible for month-end reporting and tracking of account production.
Main tasks<ul><li>
Develop a full working knowledge of the operations of the hotel, including Food and Beverage, Guest Services and Reservations.</li><li>
Develop a complete knowledge of company sales policies and SOP&rsquo;s, and ensure knowledge of and adherence to those policies by the sales team.</li><li>
Meet or exceed set goals.</li><li>
Operate the Sales Department within established sales expense budget.</li><li>
Participate in required M.O.D. and Saturday office coverage as scheduled.</li><li>
Initiate and follow up on leads.</li><li>
Maintain and participate in an active sales solicitation program.</li><li>
Monitor production of all top accounts and evaluate trends within your market.</li><li>
Regularly contact existing accounts based on the tracing frequencies of the account coverage requirements.</li><li>
Meet or exceed sales solicitation call goals as assigned by the Director of Sales &amp; Marketing.</li><li>
Identify knowledge gaps within the team and develop plans for filling them</li><li>
Ensure that company quotas are met by holding daily check-ins with sales team to set objectives and monitor progress.</li><li>
Create and execute a strategic sales plan that expands our customer base and extends the company's global reach</li><li>
Meet with potential clients and grow long-lasting relationships that address their needs</li><li>
Invite clients to the hotel for entertainment, lunches, tours and site inspections.</li><li>
Assist in implementing special promotions relating to direct sales segments.</li><li>
Assist in the preparation of required reports in a timely manner.</li><li>
Be familiar with all Wyndham sales policies and selling techniques with an emphasis on maximizing occupancy and Average Daily Rate (ADR).</li><li>
Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property.</li><li>
Use your property&rsquo;s computerized sales management system to manage the hotel&rsquo;s business, including (but not limited to) generating reports, entering business, blocking space and building accounts.</li><li>
Meet and greet onsite contacts.</li><li>
Develop networking opportunities through active participation in community and professional associations, activities and events.</li><li>
Review meeting planner evaluations with the Director of Sales &amp; Marketing to ensure that issues receive follow-up.</li><li>
Entertain clients.</li><li>
Handle inquiries.</li><li>
Conduct research on client room nights/revenue performance, prepare account performance reports quarterly and annually, conduct semi-annual account review meetings with account representatives.</li><li>
Prospect for new transient business. Track all transient leads (lost and turndown). Participate in transient, group and catering lead referral.</li><li>
Develop and implement specific account marketing plans for appropriate accounts. Monitor production compliance.</li><li>
Maintain regular communication with all special corporate/preferred corporate accounts and send quarterly production reports to all clients. Communication to be property defined may include newsletters, client receptions/recognition functions, etc.</li><li>
Respond to customer inquiries and request for pricing</li><li>
Maintain in-depth files on all accounts; via hard files and/or automated account management system</li><li>
Assist in updating Brand national Transient database, if applicable. Coordinate local transient sales initiative and activities with Brand National Transient Sales for national and regional transient accounts, if applicable.</li><li>
Participate in trade shows, community &amp; professional organizations to maintain high visibility.</li></ul>
<div><h2 class="jobSectionHeader">Experience Needed</h2><ul><li>
3-5 years of experience in sales or a related role.</li><li>
Proven track record of achieving sales targets.</li><li>
Excellent communication and interpersonal skills.</li><li>
Strong leadership and team management skills.</li></ul></div>
<div><h2 class="jobSectionHeader">Required Skills</h2><h3 class="jobSectionHeader">
Sales Skills</h3>
Sales Strategy, Sales Management<h3 class="jobSectionHeader">
Soft skills</h3>
Problem Solving, Result Oriented, Communication Skills</div>
<div><h2 class="jobSectionHeader">Values</h2>
Integrity, Accountability, Fun, Care, Inclusive</div>
<div><h2 class="jobSectionHeader">Benefits</h2>
Incentive plans, Learning &amp; development programmes, Career development, Length of service benefits</div></div>

Sales Manager

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