accountant

account manager

admin assistant

sales associate

financial accountant

accounts associate

IHG Hotels & Resorts

<div>
 Be part of a culture where numbers drive success. We are on the lookout for a motivated
 
 Accounts Associate
 
 to join our finance team. This is your chance to grow your career in a supportive environment while working with a trusted, Great Place to Work&ndash;certified global brand.
 
 
 Open the door to a great stay and endless possibilities at
 
 Staybridge Suites Doha Lusail
 
 . Strategically located just 10 minutes from downtown Doha, a 30-minute drive from Hamad International Airport, Staybridge Suites Doha Lusail offers modern serviced apartments for guests looking for a home away from home in Qatar. Stylishly designed and furnished with thoughtful amenities for short or extended stays, each serviced apartment is fitted with separate bedrooms, a living area, a full kitchen, a laundry machine and a workspace for the perfect blend of work, relax, and play. A collection of one, two- and three-bedroom apartments are available for single professionals or families looking to stay in the rapidly developing business district of Lusail. Maintain your workout regimen in the fully equipped Fitness Centre, or take a dip in the swimming pool. Grab your essentials at The Pantry, a 24-hour convenience store. Shop unique items from local and international brands all in one space at My Space Caf&eacute; &amp; Concept Store. Complimentary Wi-Fi internet access is available for guests to work and stay connected. Discover what Doha has to offer with famous attractions such as the historic Lusail Stadium, Souq Waqif, Katara Cultural Village, Corniche, The Pearl, Westbay, Lagoona Mall and Place Vendome Mall with just a 10&ndash;15-minute drive away.
 
 
 
 A little taste of your day-to-day
 
 
 
 Every day is different, but you&rsquo;ll mostly be:
 
 
 <ul>
 <li>
 Responsible for processing and documenting daily financial transactions, such as revenue and payments, and maintaining accurate financial records, including accounts payable and receivable.
 </li>
 <li>
 Key duties involve reconciling bank statements and daily revenue reports, managing petty cash, and assisting with financial reporting and audits.
 
 
 </li>
 </ul>
 
 What We Need From You
 
 
 
 <ul>
 <li>
 Strong communication and organizational skills
 </li>
 <li>
 Commerce education background; good in Excel and Word.
 </li>
 <li>
 Experience as a cashier or clerk in a hotel, or a fresher eager to build a career in Finance
 </li>
 <li>
 Strong attention to detail, proficiency in accounting software considered an advantage
 </li>
 <li>
 Ability to collaborate with other hotel departments to ensure accurate financial information.
 
 
 </li>
 </ul>
 We all know there&rsquo;s no place like home. But why should that stop us from creating elevated suites and community for both short and extended stay guests? At Staybridge Suites&reg;, guests can enjoy a free, hot breakfast; complimentary evening social hour with appetizers three nights a week; and a friendly chat with new friends around the outdoor firepit. In over 300+ hotels globally, our inviting spaces offer a greater sense of community and thoughtful service that give guests the freedom to relax, work, and play. Just like our colleagues. We&rsquo;ll help you create the warmest welcome. Whether you&rsquo;re preparing a suite exactly as your guest wants it, hosting The Social, or just knowing guests by their name, rather than their room number. Your big-hearted personality will help guests feel free to be themselves.
 
 
 Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
</div>

Accounts Associate

Staybridge Suites

<div>Be part of a culture where numbers drive success. We are on the lookout for a motivated Accounts Associate to join our finance team. This is your chance to grow your career in a supportive environment while working with a trusted, Great Place to Work&ndash;certified global brand.

Open the door to a great stay and endless possibilities at Staybridge Suites Doha Lusail. Strategically located just 10 minutes from downtown Doha, a 30-minute drive from Hamad International Airport, Staybridge Suites Doha Lusail offers modern serviced apartments for guests looking for a home away from home in Qatar. Stylishly designed and furnished with thoughtful amenities for short or extended stays, each serviced apartment is fitted with separate bedrooms, a living area, a full kitchen, a laundry machine and a workspace for the perfect blend of work, relax, and play. A collection of one, two- and three-bedroom apartments are available for single professionals or families looking to stay in the rapidly developing business district of Lusail. Maintain your workout regimen in the fully equipped Fitness Centre, or take a dip in the swimming pool. Grab your essentials at The Pantry, a 24-hour convenience store. Shop unique items from local and international brands all in one space at My Space Caf&eacute; &amp; Concept Store. Complimentary Wi-Fi internet access is available for guests to work and stay connected. Discover what Doha has to offer with famous attractions such as the historic Lusail Stadium, Souq Waqif, Katara Cultural Village, Corniche, The Pearl, Westbay, Lagoona Mall and Place Vendome Mall with just a 10&ndash;15-minute drive away.

A little taste of your day-to-day

Every day is different, but you&rsquo;ll mostly be:
<ul>
<li>Responsible for processing and documenting daily financial transactions, such as revenue and payments, and maintaining accurate financial records, including accounts payable and receivable.
</li><li>Key duties involve reconciling bank statements and daily revenue reports, managing petty cash, and assisting with financial reporting and audits.
</li></ul>What we need from you
<ul>
<li>Strong communication and organizational skills</li>
<li>Commerce education background; good in Excel and Word.</li>
<li>Experience as a cashier or clerk in a hotel, or a fresher eager to build a career in Finance
</li><li>Strong attention to detail, proficiency in accounting software considered an advantage
</li><li>Ability to collaborate with other hotel departments to ensure accurate financial information.
</li></ul>We all know there&rsquo;s no place like home. But why should that stop us from creating elevated suites and community for both short and extended stay guests? At Staybridge Suites&reg;, guests can enjoy a free, hot breakfast; complimentary evening social hour with appetizers three nights a week; and a friendly chat with new friends around the outdoor firepit. In over 300+ hotels globally, our inviting spaces offer a greater sense of community and thoughtful service that give guests the freedom to relax, work, and play. Just like our colleagues. We&rsquo;ll help you create the warmest welcome. Whether you&rsquo;re preparing a suite exactly as your guest wants it, hosting The Social, or just knowing guests by their name, rather than their room number. Your big-hearted personality will help guests feel free to be themselves.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

Rosewood Doha

<div>
 
 Job Summary
 
 
 The Director of Sales is responsible for ensuring the sales manpower resources are deployed effectively to drive revenue streams across the key markets of Rosewood Doha. The role involves preparing clear Sales strategies for key market segments and channels of distribution and ensuring the agreed sales plans are implemented in accordance with industry best practice. The Director of Sales offers support to the Director of Sales &amp; Marketing in the management of the day-to-day workings of the sales team, meeting targets and achieving sales strategy. They will manage their own client base whilst also implementing action plans and accomplishing set targets.
 
 
 
 E
 
 
 ssential Duties and Responsibilities
 
 <ul>
 <li>
 At all times strive to represent Rosewood Doha in the most professional, courteous, and efficient manner.
 </li>
 <li>
 Report to the Director of Sales and Marketing on sales direction and performance delivery.
 </li>
 <li>
 Oversee the planning, deployment, and day-to-day functioning of the sales team.
 </li>
 <li>
 Responsible for delivering revenue performance against business plan projections (including occupancy, average rate, revenue, RevPAR, and market share performance.)
 </li>
 <li>
 Identify key and potential accounts and act on them immediately in accordance with agreed business development strategy.
 </li>
 <li>
 Formulate clear statements of objectives for the department and ensure their timely implementation.
 </li>
 <li>
 Develop realistic, transparent goals broken down by key market segments, presented in the form of a personal business plan. Monitors systematically the revenue performance of key retention, development, and acquisition accounts.
 </li>
 <li>
 Analyze sales performance statistics and adjust sales team strategy in accordance with changes in the market.
 </li>
 <li>
 Performance: should be in abidance with the expectations defined in the goal setting phase.
 </li>
 <li>
 Assist the DOSM to foster close long-term relationships with key corporate, leisure and group accounts and to qualify accounts by decision maker, influencer, booker, channel, and guest.
 </li>
 <li>
 Provide recommendations to refine and improve the services available at the hotel based on feedback from the marketplace.
 </li>
 <li>
 Introduce the Managing Director and DOSM to key players within key organizations.
 </li>
 <li>
 Represent Rosewood Doha at key events, sales trips, roadshows, product launches, and media events.
 </li>
 <li>
 Develop and execute a goal orientated e-commerce strategy that delivers the annual goals of these specific market segments.
 </li>
 <li>
 Prepare and present to the DOSM the individual sales targets for that underpin the hotels agreed budgeted revenue objectives.
 </li>
 <li>
 Is responsible for preparing and overseeing the individual sales personnel action plan that effectively delivers the hotel revenue goals assigned to them.
 </li>
 <li>
 Responsible for achieving rooms&rsquo; revenues as well as the targets set by the DOSM within the year (generation of leads, prospecting, converting, competition check, team goals establishment, Employee satisfaction survey results, etc...)
 </li>
 <li>
 Review direct competition and ensure complete awareness by all sales team of competitor&rsquo;s activities at all times.
 </li>
 <li>
 Assist as requested by the DOSM with the preparation of specific marketing initiatives.
 </li>
 <li>
 Responsible for granting approval of established discounts for rooms and food and beverage sales including the closing of contractual terms for repeat or bulk business.
 </li>
 <li>
 Complete quarterly reviews with assigned sales team of all VIP, corporate, government and transient accounts to ensure they are in-line with objectives. Recommend and oversee the implementation of remedial sales actions to target underperforming accounts.
 </li>
 <li>
 Source competitive intelligence and feedback to DOSM and Managing Director.
 </li>
 <li>
 Identify relevant marketing opportunities and partnership potential with key corporate companies.
 </li>
 <li>
 Participate in planning and organizing key exhibitions, roadshows and sales trips to maximize the brand coverage of Rosewood Hotels and Resorts and optimize the production of short-, medium- and longterm business for Rosewood Doha.
 </li>
 <li>
 To conduct timely sales meetings with the sales team to provide appropriate levels of professional direction on a daily, weekly, and monthly basis.
 </li>
 <li>
 To interface with key corporate accounts, to build a network of professional contacts to drive high yielding business into Rosewood Doha.
 </li>
 <li>
 Liaise professionally and timely with all department heads as it relates to the coordination of sales issues to ensure their effective execution.
 </li>
 <li>
 Ensure proper and timely submission of recurrent and ad-hoc reports.
 </li>
 <li>
 Drafting of standard operating procedures (SOP&rsquo;s) for corporate and leisure sales.
 </li>
 <li>
 Ensure proper recording of all sales activities carried out by the sales team in Delphi Sales and Catering with weekly sales reporting in place.
 </li>
 <li>
 Evaluate the sales team&rsquo;s skill set and recommend training plans to the DOSM that will improve the ability and worth of our sales team to the hotels.
 </li>
 <li>
 Plan, manage and evaluate current sales processes and activities in collaboration with DOSM and sales associates.
 </li>
 <li>
 Handle complaints from contractual partners and inform the department(s) concerned of the results, resolves such complaints to retain customer loyalty.
 </li>
 <li>
 Provide management team with feedback on the customer experience of corporate and leisure guests.
 </li>
 <li>
 Support all hotel departments in communicating the preferences of senior dignitaries and VIP hotel guests.
 </li>
 <li>
 Fully respect and work within corporate identity guidelines as defined in the graphic standards manual.
 </li>
 <li>
 Carry out other reasonable duties that may be assigned to him from time to time and as directed by the DOSM.
 
 
 </li>
 </ul>
 
 Standard Responsibilities
 
 <ul>
 <li>
 Comply and adhere to the Rosewood company policies.
 </li>
 <li>
 Take on other tasks in addition to the ones stated, in a reasonable framework.
 </li>
 <li>
 Be a &ldquo;brand ambassador&rdquo; at all times and ensure brand integrity and clarity are always maintained.
 </li>
 <li>
 Model the company&rsquo;s culture, vision, mission, and core values at all times.
 </li>
 <li>
 Takes a proactive approach to management of the department, anticipating potential opportunities.
 </li>
 <li>
 To actively promote the services and facilities available to guests within the hotel and other Rosewood Hotels, maximizing revenue from other outlets (e.g. car transfers, mobile phone rental, telephones, valet services, spa and Food &amp; Beverage facilities, etc.)
 </li>
 <li>
 To assist in the formation of the annual department budget, and to monitor it throughout the year, reporting reasons for all variances of actual versus budget and recommending and implementing appropriate actions.
 </li>
 <li>
 To accurately forecast revenue and payroll on a weekly basis and to take appropriate action to influence results positively towards exceeding budgets whilst ensuring that appropriate department holiday plans are maintained.
 </li>
 <li>
 Ensure an efficient and well organised department, ensuring all associates are well trained and highly motivated.
 </li>
 <li>
 To maintain accurate departmental records with respect to associate and training issues, associate development issues and departmental communication issues.
 </li>
 <li>
 To create and update full operating manuals with respect to responsibilities of each position and minimum standards to be achieved and to ensure their effective utilization.
 </li>
 <li>
 Consistently meet the expectations and requirements of internal associate and external guests.
 </li>
 <li>
 Obtain first-hand guest information and use it for improvements in products and services.
 </li>
 <li>
 Act with guests in mind; establish and maintain effective relationships with guests and gain their trust and respect.
 </li>
 <li>
 Maintain effective communication within the department and ensure that the department manager is kept well informed of any problems/queries that have arisen.
 </li>
 <li>
 To liaise with other departments to ensure good communication and offer support.
 </li>
 <li>
 To attend to any guest comments brought to their attention either directly or through the Front Office Managers, Managing Director or other Executive Committee Member or Head of Department and to deal with these efficiently and courteously.
 </li>
 <li>
 To conduct selection interviews alongside the Talent and Culture Team for potential new associates as and when required.
 </li>
 <li>
 To carry out one to one conversation, performance appraisals and reviews for all relevant associates on a regular basis ensuring that the hotel&rsquo;s succession planning is upheld.
 </li>
 <li>
 To maintain discipline within the department and conduct disciplinary and grievance interviews with all relevant associates and as and when required with the Talent and Culture Department.
 </li>
 <li>
 To be responsible for the welfare and motivation of associates making use of the information obtainedt hrough the annual associate Surveys, appraisals, and frequent one to one conversation.
 
 
 </li>
 </ul>
 
 Confidentiality
 
 
 Whist working for the company there will be access to a wide variety of confidential information concerning the company, guests, and associates. It is vital that all such information remains confidential and must not be disclosed to anyone outside the company, guests, and associates, unless otherwise stated.
 
 
 
 
 Health &amp; Safety
 
 <ul>
 <li>
 Be aware of and comply with safe working practices as laid down under the Health and Safety rules, regulations, and procedures as applicable to your place of work. This will include your awareness of any specific hazards at your workplace.
 </li>
 <li>
 The wearing of appropriate protective clothing provided by or recommended by the Company will be obligatory.
 </li>
 <li>
 Report any defects in the building, plant, or equipment according to hotel procedure.
 </li>
 <li>
 Ensure that any accidents to associates, guests or visitors are reported immediately in accordance with correct procedures.
 </li>
 <li>
 Attend Statutory Fire, Health &amp; Safety training and be fully conversant with and abide by all rules concerning Fire, Health &amp; Safety.
 </li>
 <li>
 Be fully conversant with:
 </li>
 <ul>
 <li>
 Regulations
 </li>
 <li>
 Risk Assessments for your department
 </li>
 <li>
 Hotel Fire &amp; Bomb Procedures
 
 </li>
 </ul>
 </ul>
 
 Other
 
 
 The above description is not to be regarded as exhaustive. Other tasks and responsibilities of a broadly comparable nature may be added on a temporary or permanent basis, as appropriate.As the hotel&rsquo;s level of business varies considerably, there is a need for flexibility in attitude, approach and working hours.
</div>

Director of Sales

ECCO Gulf WLL

<div>
 
 Job Overview:
 
 
 
 The Marketing Associate will support the development and execution of marketing strategies to enhance brand awareness, drive engagement, and achieve organizational goals. This role requires a creative and analytical mindset, with the ability to manage multiple projects, coordinate events, and collaborate with internal teams and external vendors.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Marketing Planning:
 </li>
 <ul>
 <li>
 Develop and implement marketing strategies and campaigns aligned with organizational objectives.
 </li>
 <li>
 Monitor campaign performance and suggest improvements to maximize results.
 </li>
 </ul>
 <li>
 Content Creation:
 </li>
 <ul>
 <li>
 Produce engaging marketing materials, including social media posts, blog articles, email campaigns, and advertising content.
 </li>
 <li>
 Ensure all content aligns with brand guidelines and messaging.
 </li>
 </ul>
 <li>
 Digital Marketing:
 </li>
 <ul>
 <li>
 Manage and maintain the organization&rsquo;s online presence, including website updates and social media accounts.
 </li>
 <li>
 Support online advertising initiatives to increase visibility and engagement.
 </li>
 </ul>
 <li>
 Event Coordination:
 </li>
 <ul>
 <li>
 Assist in planning, organizing, and executing marketing events and promotional activities.
 </li>
 <li>
 Coordinate logistics and ensure seamless event execution.
 </li>
 </ul>
 <li>
 Market Research:
 </li>
 <ul>
 <li>
 Conduct research to identify market trends, customer preferences, and competitive activities.
 </li>
 <li>
 Provide insights and recommendations to inform marketing strategies and decisions.
 </li>
 </ul>
 <li>
 Vendor and Agency Management:
 </li>
 <ul>
 <li>
 Liaise with external vendors and agencies for marketing projects.
 </li>
 <li>
 Ensure timely delivery, quality, and alignment with organizational standards.
 
 </li>
 </ul>
 </ul>
 
 Qualifications:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Marketing, Communications, or a related field.
 </li>
 <li>
 Proven experience in marketing, digital marketing, or content creation.
 </li>
 <li>
 Strong written and verbal communication skills.
 </li>
 <li>
 Proficiency with social media platforms, content management systems, and digital marketing tools.
 </li>
 <li>
 Ability to manage multiple projects and meet deadlines.
 </li>
 <li>
 Creative, detail-oriented, and proactive.
 </li>
 </ul>
</div>

Marketing Specialist

ECCO Gulf Majorel Qatar

<div>Job Overview: 
The Marketing Associate will support the development and execution of marketing strategies to enhance brand awareness, drive engagement, and achieve organizational goals. This role requires a creative and analytical mindset, with the ability to manage multiple projects, coordinate events, and collaborate with internal teams and external vendors.

Key Responsibilities:
<div>
<ul><li>Marketing Planning:
<ul>
<li>Develop and implement marketing strategies and campaigns aligned with organizational objectives.
</li>
<li>Monitor campaign performance and suggest improvements to maximize results.
</li>
</ul></li></ul><ul><li>Content Creation:
<ul>
<li>Produce engaging marketing materials, including social media posts, blog articles, email campaigns, and advertising content.
</li>
<li>Ensure all content aligns with brand guidelines and messaging.
</li>
</ul></li></ul><ul><li>Digital Marketing:
<ul>
<li>Manage and maintain the organization&rsquo;s online presence, including website updates and social media accounts.
</li>
<li>Support online advertising initiatives to increase visibility and engagement.
</li>
</ul></li></ul><ul><li>Event Coordination:
<ul>
<li>Assist in planning, organizing, and executing marketing events and promotional activities.
</li>
<li>Coordinate logistics and ensure seamless event execution.
</li>
</ul></li></ul><ul><li>Market Research:
<ul>
<li>Conduct research to identify market trends, customer preferences, and competitive activities.
</li>
<li>Provide insights and recommendations to inform marketing strategies and decisions.
</li>
</ul></li></ul><ul><li>Vendor and Agency Management:
<ul>
<li>Liaise with external vendors and agencies for marketing projects.
</li>
<li>Ensure timely delivery, quality, and alignment with organizational standards.
</li>
</ul></li></ul></div>Qualifications:
<ul>
<li>Bachelor&rsquo;s degree in Marketing, Communications, or a related field.
</li>
<li>Proven experience in marketing, digital marketing, or content creation.
</li>
<li>Strong written and verbal communication skills.
</li>
<li>Proficiency with social media platforms, content management systems, and digital marketing tools.
</li>
<li>Ability to manage multiple projects and meet deadlines.
</li>
<li>Creative, detail-oriented, and proactive.</li></ul></div>

Qatar Red Crescent Society (QRCS)

<div>
 
 🎯 Job Purpose
 
 
 Provide technical support to users of IT systems within Qatar Red Crescent Society, ensuring the continuity of devices, applications, and services. The role involves installation, configuration, troubleshooting, and problem diagnosis to enhance efficiency and improve the quality of services delivered.
 
 
 🛠️ Key Responsibilities
 
 <ul>
 <li>
 Deliver technical support to all users through the approved ticketing system, ensuring timely and effective responses.
 </li>
 <li>
 Install and configure applications and software on user devices in line with organizational policies.
 </li>
 <li>
 Maintain and update systems and applications regularly to ensure optimal performance.
 </li>
 <li>
 Train staff on the use of Microsoft 365 and related applications to maximize productivity.
 </li>
 <li>
 Manage user accounts and access permissions in coordination with relevant teams.
 </li>
 <li>
 Diagnose recurring technical issues and propose effective solutions.
 </li>
 <li>
 Coordinate with QRCS offices to provide remote support as needed.
 </li>
 <li>
 Prepare periodic reports on IT support performance and user satisfaction metrics.
 </li>
 </ul>
 
 📚 Qualifications &amp; Requirements
 
 
 Education
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Information Technology or a related field.
 </li>
 </ul>
 
 Experience
 
 <ul>
 <li>
 Minimum of
 
 5 years
 
 of hands-on experience in IT support or Helpdesk / Service Desk roles.
 </li>
 </ul>
 
 🛡️ Preferred Certifications
 
 <ul>
 <li>
 
 Microsoft 365 Certified: Fundamentals (MS-900)
 
 </li>
 <li>
 
 Microsoft 365 Certified: Modern Desktop Administrator Associate (MD-102)
 
 </li>
 <li>
 
 Microsoft 365 Certified: Teams Administrator Associate
 
 </li>
 <li>
 
 ITIL 4 Foundation
 
 </li>
 <li>
 
 CompTIA IT Support Specialist (or CompTIA A+)
 
 </li>
 </ul>
 
 ⚙️ Technical Competencies
 
 <ul>
 <li>
 
 Microsoft 365 Administration:
 
 Proficiency in managing Exchange Online, Teams, SharePoint, OneDrive, and service integrations.
 </li>
 <li>
 
 Basic Networking:
 
 Solid understanding of TCP/IP, DHCP, DNS, with the ability to diagnose common networking issues.
 </li>
 <li>
 
 Operating Systems:
 
 Strong experience with Windows (Client &amp; Server) and identity management (Active Directory).
 </li>
 <li>
 
 Cybersecurity Awareness:
 
 Understanding of data protection, account security, and identifying common vulnerabilities.
 </li>
 <li>
 
 Devices &amp; Infrastructure:
 
 Knowledge of the specifications of computers, printers, and network components (Switches, Routers, Firewalls), with the ability to
 
 diagnose faults and identify problem sources
 
 , while coordinating with vendors for resolution.
 </li>
 <li>
 
 IT Support Systems:
 
 Hands-on experience with ticketing/helpdesk platforms to ensure proper tracking and KPI reporting.
 </li>
 <li>
 
 Office Applications:
 
 Advanced proficiency with Microsoft Office Suite and integration with enterprise applications.
 </li>
 </ul>
 
 🌐 Language Skills
 
 <ul>
 <li>
 Professional proficiency in
 
 both Arabic and English
 
 , spoken and written, to effectively communicate with internal teams, vendors, and technical references.
 </li>
 </ul>
 
 ✅ Core Competencies
 
 <ul>
 <li>
 Teamwork and effective communication.
 </li>
 <li>
 Customer focus and service orientation.
 </li>
 <li>
 Commitment to excellence and continuous improvement.
 </li>
 <li>
 Strong analytical and problem-solving skills.
 </li>
 </ul>
 
 🕐 Working Conditions
 
 <ul>
 <li>
 
 Location:
 
 Headquarters &ndash; Doha.
 </li>
 <li>
 
 Working Hours:
 
 7:30 AM &ndash; 2:30 PM.
 </li>
 <li>
 
 Environment:
 
 Office-based with occasional remote coordination.
 </li>
 </ul>
 
 🖥️ الوصف الوظيفي &ndash; أخصائي دعم فني
 
 
 🎯 الهدف العام للوظيفة
 
 
 تقديم الدعم الفني لمستخدمي الأنظمة التقنية داخل الهلال الأحمر القطري، وضمان استمرارية عمل الأجهزة والتطبيقات والخدمات. تشمل المهام التركيب، الإعداد، تشخيص الأعطال وحل المشكلات بما يسهم في رفع الكفاءة وتحسين جودة الخدمات المقدمة.
 
 
 🛠️ المهام والمسؤوليات الرئيسية
 
 <ul>
 <li>
 تقديم الدعم الفني لجميع المستخدمين عبر أنظمة إدارة التذاكر المعتمدة، وضمان الاستجابة الفعّالة وفي الوقت المناسب.
 </li>
 <li>
 تثبيت وضبط التطبيقات والبرامج على أجهزة المستخدمين وفق السياسات المؤسسية.
 </li>
 <li>
 متابعة وتحديث الأنظمة والتطبيقات بشكل دوري لضمان أدائها المثالي.
 </li>
 <li>
 تدريب الموظفين على استخدام Microsoft 365 والتطبيقات المرتبطة به لرفع مستوى الإنتاجية.
 </li>
 <li>
 إدارة حسابات المستخدمين وصلاحيات الوصول بالتنسيق مع الفرق المعنية.
 </li>
 <li>
 تشخيص المشكلات الفنية المتكررة واقتراح حلول فعّالة لمعالجتها.
 </li>
 <li>
 التنسيق مع مكاتب الهلال المختلفة لتقديم الدعم الفني عن بُعد عند الحاجة.
 </li>
 <li>
 إعداد تقارير دورية حول أداء الدعم الفني ومستويات رضا المستخدمين.
 </li>
 </ul>
 
 📚 المؤهلات والمتطلبات
 
 
 المؤهل العلمي
 
 <ul>
 <li>
 شهادة جامعية في تكنولوجيا المعلومات أو تخصص ذو صلة.
 </li>
 </ul>
 
 الخبرة العملية
 
 <ul>
 <li>
 خبرة عملية لا تقل عن
 
 5 سنوات
 
 في مجال الدعم الفني أو مراكز خدمة المستخدمين (Helpdesk / Service Desk).
 </li>
 </ul>
 
 🛡️ الشهادات المهنية المفضلة
 
 <ul>
 <li>
 
 Microsoft 365 Certified: Fundamentals (MS-900)
 
 </li>
 <li>
 
 Microsoft 365 Certified: Modern Desktop Administrator Associate (MD-102)
 
 </li>
 <li>
 
 Microsoft 365 Certified: Teams Administrator Associate
 
 </li>
 <li>
 
 ITIL 4 Foundation
 
 </li>
 <li>
 
 CompTIA IT Support Specialist (أو CompTIA A+)
 
 </li>
 </ul>
 
 ⚙️ الكفاءات الفنية
 
 <ul>
 <li>
 
 إدارة Microsoft 365:
 
 إتقان إدارة البريد الإلكتروني، Teams، SharePoint، OneDrive، والتكامل بين الخدمات.
 </li>
 <li>
 
 إدارة الشبكات الأساسية:
 
 فهم بروتوكولات الاتصال (TCP/IP, DHCP, DNS) مع القدرة على تشخيص الأعطال الشائعة.
 </li>
 <li>
 
 أنظمة التشغيل:
 
 خبرة في أنظمة Windows (Client &amp; Server) وحلول الهوية مثل Active Directory.
 </li>
 <li>
 
 الأمن السيبراني:
 
 فهم أساسيات حماية البيانات وحسابات المستخدمين، والقدرة على تحديد الثغرات الشائعة.
 </li>
 <li>
 
 الأجهزة والبنية التحتية:
 
 إلمام بالمواصفات الفنية لأجهزة الحاسب والطابعات ومكونات الشبكة (Switches, Routers, Firewalls) مع القدرة على
 
 تشخيص الأعطال وتحديد مصدر المشكلة
 
 والتنسيق مع الموردين لمعالجتها.
 </li>
 <li>
 
 أنظمة الدعم الفني:
 
 خبرة عملية في استخدام أنظمة إدارة التذاكر ومتابعة مؤشرات الأداء.
 </li>
 <li>
 
 البرامج المكتبية:
 
 إجادة متقدمة لحزمة Microsoft Office والتكامل مع تطبيقات المؤسسة.
 </li>
 </ul>
 
 🌐 المهارات اللغوية
 
 <ul>
 <li>
 إجادة
 
 اللغتين العربية والإنجليزية
 
 تحدثًا وكتابة على مستوى مهني، يتيح التعامل مع فرق العمل الداخلية والموردين والمراجع التقنية بكفاءة عالية.
 </li>
 </ul>
 
 ✅ الكفاءات السلوكية
 
 <ul>
 <li>
 العمل الجماعي والتواصل الفعّال.
 </li>
 <li>
 التركيز على العملاء ورفع مستوى رضاهم.
 </li>
 <li>
 الالتزام بالتميز والتطوير المستمر.
 </li>
 <li>
 القدرة على تحليل المشكلات وحلها بطرق مبتكرة.
 </li>
 </ul>
 
 🕐 ظروف العمل
 
 <ul>
 <li>
 
 الموقع:
 
 المقر الرئيسي &ndash; الدوحة.
 </li>
 <li>
 
 ساعات العمل:
 
 من 7:30 صباحًا حتى 2:30 ظهرًا.
 </li>
 <li>
 
 ظروف العمل:
 
 بيئة مكتبية مع تنسيق ودعم عن بُعد عند الحاجة.
 </li>
 </ul>
 
 
</div>

Information Technology Support Specialist

Dow Jones

<div>
 
 Dow Jones
 
 
 
 
 Location:
 
 Doha, Qatar
 
 
 
 About The Role
 
 
 
 The Associate Director &ndash; Account Management will be part of the Base Chemical Insights team and is responsible for driving profitable revenue growth across a set of named accounts and new businesses in the Middle East, Africa, and the Indian Subcontinent. This role will report into the regional sales leadership and focus on developing customer relationships, closing new business, and managing the sales process end to end.
 
 
 
 About The Team
 
 
 
 OPIS, a Dow Jones company, provides price transparency across the global fuel supply chain, including the Spot, Wholesale Rack and Retail markets. OPIS enables customers to buy and sell energy commodities with confidence with multi-platform access to accurate data, real-time news, powerful software and educational events. Our commitment to reliability is reinforced by personalized customer service and constant innovation. OPIS listens to what the energy community needs and responds with flexible and easy-to-use products. Navigating world fuel markets is complex &ndash; OPIS makes it simpler.
 
 
 
 You Will
 
 
 
 <ul>
 <li>
 Own and grow a set of named accounts and generate new business opportunities in the assigned territory.
 </li>
 <li>
 Drive the full sales process from prospecting through to closing, while providing monthly forecasts with high accuracy.
 </li>
 <li>
 Develop and execute account strategies to expand Base Chemical Insights' presence in the region.
 </li>
 <li>
 Collaborate with sales and product teams to position solutions effectively and deliver value-based messaging.
 </li>
 <li>
 Travel approximately 35% of the time across the Middle East, Africa, and Indian Subcontinent.
 
 
 </li>
 </ul>
 
 You Have
 
 
 
 <ul>
 <li>
 Minimum of 10 years of sales experience, including at least 8 years selling complex enterprise solutions in the Middle East, Africa, or Indian Subcontinent.
 </li>
 <li>
 Proven success closing large and complex deals in the base chemicals or related industries.
 </li>
 <li>
 Strong consultative and value-selling skills, with a track record of uncovering client needs and aligning them to tailored solutions.
 </li>
 <li>
 Experience using CRM tools (Salesforce preferred) and proficiency in Microsoft Excel, Word, and PowerPoint.
 </li>
 <li>
 Business conversational fluency in English (verbal and written).
 </li>
 <li>
 An undergraduate degree in science or a related technical field is a plus.
 
 
 </li>
 </ul>
 
 Our Benefits
 
 
 
 <ul>
 <li>
 Comprehensive Healthcare Plans
 </li>
 <li>
 Paid Time Off
 </li>
 <li>
 Retirement Plans
 </li>
 <li>
 Comprehensive Insurance Plans
 </li>
 <li>
 Lifestyle Programs &amp; Wellness Resources
 </li>
 <li>
 Education Benefits
 </li>
 <li>
 Family Care Benefits &amp; Caregiving Support
 </li>
 <li>
 Commuter Transit Program
 </li>
 <li>
 Subscription Discounts
 </li>
 <li>
 Employee Referral Program
 
 
 </li>
 </ul>
 
 About Our Organization
 
 
 
 Dow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats, including print, digital, mobile and live events. Dow Jones has produced unrivaled quality content for more than 130 years and today has one of the world&rsquo;s largest news-gathering operations globally. It is home to leading publications and products including the flagship
 
 Wall Street Journal
 
 ,
 
 Barron&rsquo;s
 
 ,
 
 MarketWatch
 
 ,
 
 Mansion Global
 
 ,
 
 Financial News
 
 ,
 
 Investor&rsquo;s Business Daily
 
 ,
 
 Factiva
 
 ,
 
 Dow Jones Risk &amp; Compliance
 
 ,
 
 Dow Jones Newswires
 
 , OPIS, and Chemical Market Analytics. Dow Jones is a division of News Corp (Nasdaq: NWS, NWSA; ASX: NWS, NWSLV).
 
 
 Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. EEO/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at talentresourceteam@dowjones.com. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.
 
 
 Business Area: Dow Jones - OPIS - CMA
 
 
 Job Category: Sales
 
 
 
 Union Status
 
 
 
 Non-Union role
 
 
 Since 1882, Dow Jones has been finding new ways to bring information to the world&rsquo;s top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron&rsquo;s, MarketWatch and Financial News.
 
 
 This longevity and success is due to a relentless pursuit of accuracy, depth and innovation, enhanced by the wisdom of past experience and a solid grasp on the future ahead. More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award-winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day.
 
 
 Req ID: 47422
</div>

Associate Director - Account Management

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Associate Director - Account Management