admin assistant Jobs in Cairo Jobs In Alexandria Egypt

admin assistant

adminstrative assistant Jobs in Cairo Jobs In Alexandria Egypt

adminstrative assistant

assistant manager Jobs in Cairo Jobs In Alexandria Egypt

assistant manager

admin assistant - director of human resources Jobs in Cairo Jobs In Alexandria Egypt

admin assistant - director of human resources

admin director / office manager Jobs in Cairo Jobs In Alexandria Egypt

admin director / office manager

administration supervisor

Toyota Egypt Group

<div>
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Oversee daily administrative operations, including security, cleaning, buffet services, pest control, and landscaping.
 </li>
 <li>
 Manage all government-related processes such as operating licenses, utility services (electricity, water, telephones), insurance office matters, industrial security, and advertising permits.
 </li>
 <li>
 Supervise all branch-related company vehicle operations, including employee transportation, chassis transfers, maintenance, traffic license renewals, and general licensing procedures.
 </li>
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 Administer staff attendance, leave requests, business trips, overtime, penalties, and permissions using the attendance system.
 </li>
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 Conduct internal administrative investigations in compliance with labor law regulations and report findings to management.
 </li>
 <li>
 Oversee contract renewals for vendors, service providers, and leased premises, ensuring optimal pricing and service quality.
 </li>
 <li>
 Manage and monitor periodic maintenance work, including building maintenance, air conditioning, occupational safety, industrial security, and staff training for civil protection and workplace safety.
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 Coordinate with medical entities, including company doctors, hospitals, pharmacies, and laboratories, to ensure seamless healthcare services for employees.
 </li>
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 Organize semi-annual random drug testing for drivers to ensure compliance with safety regulations.
 </li>
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 Process and submit all invoices and contracts on the SAP system, including purchase requisitions (P.R.), purchase orders (P.O.), entry sheets, and material goods receipt (MIGO).
 </li>
 </ul>
 
 
 
 
 
 Required Qualifications &amp; Competencies:
 
 
 
 
 Education &amp; Experience:
 
 
 <ul>
 <li>
 Bachelor's degree in Business Administration, Management, or a related field.
 </li>
 <li>
 Minimum of 5 years of experience in administration, facility management, or a similar role.
 </li>
 <li>
 Strong knowledge of governmental regulations, licensing procedures, and labor law compliance.
 </li>
 <li>
 Experience working with SAP or other enterprise resource planning (ERP) systems is preferred.
 </li>
 </ul>
 
 
 Skills &amp; Competencies:
 
 
 <ul>
 <li>
 Strong leadership and team management skills.
 </li>
 <li>
 Excellent problem-solving and decision-making abilities.
 </li>
 <li>
 Strong negotiation skills to manage vendor contracts and service agreements.
 </li>
 <li>
 Ability to effectively coordinate with multiple departments and external entities.
 </li>
 <li>
 High attention to detail with strong organizational and time management skills.
 </li>
 <li>
 Proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).
 </li>
 <li>
 Strong communication and interpersonal skills, with the ability to handle sensitive situations professionally.
 </li>
 </ul>
 
 
 Reporting Line:
 
 
 <ul>
 <li>
 
 Reports to:
 
 Senior Administration Manager
 </li>
 </ul>
 
 
</div>

Administration Supervisor

Abou Ghaly Motors

<div>
 
 
 Job Summary:
 
 
 
 The Call Center &amp; Telesales Supervisor is responsible for leading, coaching, and managing a team of agents to deliver exceptional customer service and achieve sales and service targets. The role ensures smooth daily operations, adherence to KPIs and SLAs, and continuous improvement of performance and quality standards. The Supervisor acts as a key link between management and front-line staff, ensuring efficient communication, customer satisfaction, and operational excellence.
 
 
 
 
 
 
 Key Responsibilities &amp; Duties
 
 
 
 
 1. Operations &amp; Service Delivery
 
 
 <ul>
 <li>
 Oversee daily operations of inbound and outbound call activities.
 </li>
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 Monitor staffing levels and shift schedules to ensure optimal coverage and minimize missed calls.
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 Ensure agents meet performance KPIs, service quality targets, and productivity goals.
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 Follow up with relevant departments to ensure timely resolution of customer requests and complaints.
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 Maintain compliance with SLAs and operational policies.
 </li>
 </ul>
 
 
 2. Quality &amp; Performance Management
 
 
 <ul>
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 Conduct regular call monitoring and quality evaluations to ensure service excellence.
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 <li>
 Identify performance gaps and develop action plans for improvement.
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 Contribute to defining, implementing, and enhancing quality standards and service procedures.
 </li>
 </ul>
 
 
 3. Team Leadership &amp; Coaching
 
 
 <ul>
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 Lead, motivate, and coach team members to achieve individual and team objectives.
 </li>
 <li>
 Conduct on-the-job training for new hires and continuous learning sessions for the team.
 </li>
 <li>
 Hold regular team meetings to communicate updates and align on performance expectations.
 </li>
 <li>
 Monitor agent performance and provide constructive feedback to support growth and development.
 </li>
 </ul>
 
 
 4. Communication &amp; Process Improvement
 
 
 <ul>
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 Provide management with insights on operational issues and suggest process improvements.
 </li>
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 Facilitate open communication channels between teams and management.
 </li>
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 Escalate critical issues promptly and recommend corrective actions.
 </li>
 </ul>
 
 
 5. Customer Escalations &amp; Recovery
 
 
 <ul>
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 Handle escalated customer complaints and ensure quick and effective resolution.
 </li>
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 Follow up on unresolved issues and ensure customer satisfaction.
 </li>
 </ul>
 
 
 6. Planning &amp; Reporting
 
 
 <ul>
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 Support in forecasting call volumes and workforce planning.
 </li>
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 Track daily operational metrics and prepare performance reports for management review.
 </li>
 <li>
 Contribute to the development of operational objectives and action plans.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Skills Required
 
 
 
 
 Education:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Communications, or a related field.
 </li>
 </ul>
 
 
 Experience:
 
 
 <ul>
 <li>
 Minimum 5 years of experience in a contact center or telesales environment, including at least 2 years in a supervisory or leadership role.
 </li>
 <li>
 Proven experience managing both inbound and outbound operations.
 </li>
 </ul>
 
 
 Skills &amp; Competencies:
 
 
 <ul>
 <li>
 Fluent English (spoken and written).
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Strong problem-solving, decision-making, and analytical thinking.
 </li>
 <li>
 Proficiency in MS Office and CRM/call center software tools.
 </li>
 <li>
 Customer-oriented mindset with strong sales acumen.
 </li>
 </ul>
</div>

Customer Service Supervisor

QNB Egypt

<div>
 
 
 Duties &amp; Responsibilities:
 
 
 
 
 
 
 1. Responsible for acquiring new corporate &amp; SME clients, opening client&rsquo;s accounts, conducting regular visits to potential clients, studying the grant of credit facilities to potential clients, funds placement, and cross selling all banks&rsquo; products to maximize profitability.
 
 
 2. Extract potential corporate customers information through publications, market surveys, studies, and any other data available to identify new potential corporate &amp; SMEs clients.
 
 
 3. Approach new Corporate &amp; SMEs clients and analyze their financial statements, investigation reports, and market &amp; competitive performance to identify inherent risks and potentials, prepare call reports, and design Facility Structure.
 
 
 4. Prepare the documentation and reports needed to assess client risk and obtain credit approval. 5. Review Credit Proposal memos according to the corporate procedures, ensuring its compliance with corporate policies and procedures.
 
 
 6. Set effective action plans to achieve the acquisition targets and targets of volumes of credit facilities as designated by the direct supervisor and Head of Dept.
 
 
 7. Meet the predefined set of KPIs including volume of new approved credit facilities and profitability for new corporate clients.
 
 
 8. Possess excellent knowledge of the bank&rsquo;s products and services to allow for the cross selling and maximization of profitability.
 
 
 9. Prepare regular reports of pipeline and action plans in order to be shared with the direct supervisor &amp; Head of Department
 
 
 10. Issue monthly reports in coordination with the Head of Corporate Credit Development.
 
 
 11. Cross sell bank&rsquo;s product for all accounts opened, to maximize account NBI.
 
 
 12. Responsible for approaching existing dormant accounts with the aim of reactivating these accounts through offering credit facilities, funds placement, and/or cross selling bank&rsquo;s products. 13. Maintain knowledge of the CBE rules and regulations governing corporate lending.
 
 
 14. Ensure the correct functioning and implementation of the Permanent Supervision, Compliance and Money Laundering, Operational Risk, and Workplace Success Guidelines whenever and wherever possible.
 
 
 15. Ensure the correct adoption of policies and procedures in order to guarantee that the bank business is conducted in compliance with Local Laws, Internal Rules and Regulations, as well as, International Standards.
 
 
 
 
 
 
 Job Specifications:
 
 
 
 
 
 
 
 Education:
 
 
 
 Bachelor&rsquo;s degree in business administration or commerce
 
 
 Credit course is preferable.
 
 
 
 Experience:
 
 
 
 From 0 of 3 years of relevant Banking experience.
 
 
 
 Skills:
 
 
 
 Credit knowledge
 
 
 Communication Skills
 
 
 Excellent Computer Skills
 
 
 Excellent Analytical, Research, and Innovational Skills
 
 
 Presentation Skills
 
 
 Excellent persuasive selling techniques.
 
 
 Meeting job requirements and deadlines efficiently Compile all parts of assigned work with accuracy and precision.
 
 
 Fluency in English
 
</div>

Corporate & SMEs Relationship Manager

Valley Water LLC

<div>
 Receive supply orders from the Sales team.
 
 
 Review order quantities in the system to ensure product availability in warehouses
 
 
 Verify that all supply orders are approved for release by the Finance department.
 
 
 Plan, optimize, and schedule daily delivery routes for fleet and contracted vehicles, considering shipment priorities, traffic conditions, and customer locations.
 
 
 Develop routing plans based on available quantities and vehicles to ensure on-time deliveries at the lowest possible cost in coordination with the Sales team.
 
 
 Continuously improve route planning processes using performance data and analytical tools.
 
 
 Coordinate with shipping coordinators to resolve delivery-related issues.
 
 
 Track vehicle movements and proactively address delays or deviations from the delivery plan.
 
 
 Ensure receiving representatives submit delivery notes to the Finance department daily, including outsourced transport documentation.
 
 
 Ensure supply orders from Sales match sales order quantities and specifications.
 
 
 Review job orders sent to external suppliers for accurate monthly reconciliation.
 
 
 Coordinate monthly with the supervisor of Logistics
 
 
 Coordinators to confirm that shipments were dispatched through approved transport companies at agreed rates.
 
 
 Communicate daily with transport vendors to obtain competitive quotations for required quantities and delivery locations.
 
 
 Monitor transportation costs and identify opportunities for cost savings without compromising service quality.
 
 
 Maintain accurate records of route plans, delivery logs, fuel usage, and fleet performance (if applicable).
 
 
 Prepare reports on logistics KPIs and propose improvement actions to enhance efficiency and service levels.
 
 
 Support in inventory transfers between sites when necessary
 
 
 Bachelor&rsquo;s degree in Logistics, Business Administration, or a related field.
 
 
 Minimum 2&ndash;4 years of experience in logistics or transport planning roles.
 
 
 Proficiency in route planning software is a plus.
 
 
 Strong knowledge of local geography and road networks.
 
 
 Familiar with fleet management and GPS tracking system.
 
 
 Good command of MS Excel and logistics planning tools
</div>

Logistics Specialist Last Mile

Bosta

<div>
 We are looking for a reliable and detail-oriented
 
 Fleet Supervisor
 
 to oversee daily fleet operations and ensure smooth, safe, and cost-effective vehicle utilization. The ideal candidate will be responsible for supervising drivers, monitoring performance, and ensuring compliance with company and regulatory standards.
 
 
 
 Responisbilities
 
 
 
 <ul>
 <li>
 Supervise day-to-day fleet operations, ensuring vehicles and couriers are available, safe, and road-ready
 </li>
 <li>
 Manage and support a team of drivers, ensuring adherence to company policies and performance standards
 </li>
 <li>
 Plan and monitor delivery schedules, routes, and vehicle assignments to maximize utilization and minimize downtime
 </li>
 <li>
 Track overall fleet performance against KPIs
 </li>
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 Ensure all vehicles comply with safety, insurance, and licensing regulations
 </li>
 <li>
 Coordinate with the maintenance team or external workshops for preventive and corrective maintenance
 </li>
 <li>
 Monitor driver performance, route efficiency
 </li>
 <li>
 Handle incidents, accidents, and emergency breakdowns promptly and professionally
 </li>
 <li>
 Maintain accurate fleet documentation and prepare regular reports on performance, expenses, and utilization
 </li>
 <li>
 Collaborate with operations, logistics, and procurement teams to support business needs
 
 
 
 </li>
 </ul>
 
 Qualifications &amp; Requirements
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree or diploma in Logistics, Supply Chain, Business Administration, or a related field
 </li>
 <li>
 3-5 years of experience in fleet supervision or transportation management, ideally within a logistics or distribution environment
 </li>
 <li>
 Strong leadership and people management skills
 </li>
 <li>
 Sound knowledge of vehicle maintenance, road safety, and logistics operations
 </li>
 <li>
 Proficient in fleet management software and MS Office tools
 </li>
 <li>
 Strong problem-solving, communication, and organizational skills
 </li>
 <li>
 Ability to work under pressure and manage multiple priorities
 </li>
 <li>
 Flexibility to work shifts, weekends, and respond to operational emergencies
 
 
 
 </li>
 </ul>
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

Fleet Acquisition Supervisor

<div>
 Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt and KSA. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop shop for delivery solutions.
 
 
 We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.
 
 
 Role Overview
 
 
 The Quality Supervisor will be responsible for overseeing key performance indicators (KPIs) across the operations cycle, ensuring process compliance, and driving continuous improvement. This role requires a detail-oriented professional with strong analytical and stakeholder management skills, capable of identifying root causes of issues and implementing corrective action plans.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Own and manage specific KPIs end-to-end, ensuring performance meets targets
 </li>
 <li>
 Monitor daily/weekly performance trends, highlight risks, and drive improvement actions
 </li>
 <li>
 Conduct root cause analysis on recurring issues and define corrective and preventive actions
 </li>
 <li>
 Prepare and present performance reports to management and stakeholders
 </li>
 <li>
 Collaborate closely with cross-functional teams to address quality gaps and ensure smooth workflows
 </li>
 <li>
 Support training initiatives to improve compliance and awareness among operational teams
 
 
 
 </li>
 </ul>
 
 Qualifications &amp; Skills
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Operations, Supply Chain, or related field
 </li>
 <li>
 3&ndash;5 years of experience in Quality Assurance/Control, preferably in logistics, shipping, or operations
 </li>
 <li>
 Strong analytical skills with experience in data-driven decision making
 </li>
 <li>
 Excellent problem-solving skills with the ability to identify and resolve issues effectively
 </li>
 <li>
 Strong stakeholder management and communication skills
 </li>
 <li>
 Proficiency in MS Office (Excel, PowerPoint, Word); knowledge of data visualization tools is a plus
 </li>
 <li>
 Willingness to travel for hub visits and audits
 
 
 
 </li>
 </ul>
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

Operations Quality Control Supervisor

Amazon

<div>
 
 Description
 
 
 
 The Facilities Supervisor &ndash; Maintenance will have a significant impact on customer experience. The Facilities Supervisor &ndash; Maintenance will have the ability to lead other technicians, design solutions for challenging problems, manage outside contractors, be on call for emergencies, to handle multiple projects and daily activities, and meet time lines. The Facilities Supervisor &ndash; Maintenance will develop plans on how to accomplish engineering departmental goals.
 
 
 Key job responsibilities
 
 
 The Facilities Supervisor &ndash; Maintenance will be responsible for the leadership/development and coaching of the team. Performance Management will be carried out by the Facilities Supervisor &ndash; Maintenance. This role also leads the technical team in providing both a reactive and pro-active maintenance service on all operational equipment and facilities infrastructure within the AMZL Distributions Centers. The role has a direct impact on the site, its productivity and operational success. If equipment is not available or performs badly it minimizes the capacity and throughput of the site.
 
 
 
 Responsibilities Will Include
 
 
 
 <ul>
 <li>
 To provide supervision and leadership to Maintenance Technicians
 </li>
 <li>
 To develop and deliver Preventive Maintenance programs
 </li>
 <li>
 To be experienced in installing, maintaining, and troubleshooting any of the following: relay logic, ladder diagrams, controls components, sensors &amp; scanners, motor starters, relays, limit switches, electronic sensors, servo drives, frequency inverters, linear drives, sorters, mechanical components (rolls, bearing, belts)
 </li>
 <li>
 To act as an ambassador for safety within the team and to promote safe working across the site
 </li>
 <li>
 To support technicians by motivating, providing knowledge and hands on experience
 </li>
 <li>
 To develop and maintain a good working relationship across all levels in the organization
 </li>
 <li>
 Ability to provide enriched feedback to enhance individual performance
 </li>
 <li>
 Ability to prioritize and manage resources under high pressure
 
 
 </li>
 </ul>
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 Multi skilled in either electrical or mechanical disciplines with at least 2 years&rsquo; experience.
 </li>
 <li>
 Solid foundational knowledge of PLC based controls systems and mechanical componets
 </li>
 <li>
 Experience using CMMS (Computerized Maintenance Management Systems) to plan proactive maintenance and record reactive tasks.
 </li>
 <li>
 Understanding of OEE and equipment performance metrics.
 </li>
 <li>
 Knowledge of Statutory Compliance requirements.
 </li>
 <li>
 Experience in mentoring and developing junior technicians.
 </li>
 <li>
 Experience of contractor management.
 </li>
 <li>
 Proven ability to troubleshoot under high pressure.
 </li>
 <li>
 Ability to communicate (written &amp; verbal) in English.
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Demonstrated ability to manage, lead, and influence others on the team
 </li>
 <li>
 Demonstrated ability to multi-task and prioritize many different projects and workload
 </li>
 <li>
 Experience of multi-contractor management
 </li>
 <li>
 Must be highly self-motivated and customer-centric
 </li>
 <li>
 Leadership experience/aptitude, ability to mentor and develop training plans for other service technicians
 </li>
 <li>
 Experience with packaging machines or conveyor systems
 </li>
 <li>
 Experience in international environment
 </li>
 <li>
 Knowledge in OEE and EAM tools
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Souq.com for E-Commerce LLC
 
 
 Job ID: A2862640
</div>

Facilities Supervisor - Maintenance Engineering

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