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administration supervisor

Tasheel Law Firm

OVERVIEWJob Title: Administration SupervisorDepartment: Shared ServicesLocation: Riyadh, KSARole PurposeInsights is looking for an Administration Supervisor to oversee and manage all administrative operations, ensuring smooth functioning of the office, effective coordination with and support to internal departments, by maintaining compliance with KSA government regulations. The role involves supervising office support staff, handling official documentation, and liaising with government bodies, banks, and service providers.Key Accountabilities / Key Activities1. Office Administration &amp; Supervision<ul><li>Ensure execution of and compliance to administrative policies, processes, and SOPs.</li><li>Oversee day-to-day office operations, ensuring a clean, organized, efficient and welcoming work environment within a fast-paced consultancy setup.</li><li>Supervise and monitor performance of administrative support staff.</li><li>Oversee office services, equipment maintenance, relevant procurement, and inventory by managing vendor relationships to ensure cost-effectiveness.</li><li>Support execution of internal/external office operations, events, celebrations, and meetings in compliance with company guidelines and local HSE policies.</li></ul>2. Government Relations &amp; Regulatory Compliance<ul><li>Handle all interactions with Saudi government entities.</li><li>Provide active support in the processes related to Iqama issuance/renewal, work permits, visas, Saudization compliance, and other legal documentation in accordance with KSA labour laws and government requirements.</li><li>Ensure all company operations are compliant with local laws and regulations.</li></ul>3. Support for Banking &amp; Financial Operations <ul><li>Coordinate for company bank account operations, including deposits, withdrawals, and online transactions.</li><li>Liaise with banks for account opening, closing, corporate cards, and other financial services.</li><li>Support Finance Department in ensuring timely payment of utilities and vendor invoices.</li></ul>4. Employee Services &amp; Support<ul><li>Coordinate employee on-boarding/off-boarding processes by providing support to HR &amp; the concerned department.</li><li>Manage accommodation, transportation, and travel arrangements for staff when required.</li></ul>5. Records Management &amp; Reporting<ul><li>Maintain accurate records of contracts, legal documents, licenses, and company certificates.</li><li>Prepare periodic reports on administrative activities, government transactions, and operational expenses.</li><li>Ensure confidential handling of sensitive company documents.</li></ul>Knowledge / Skills&middot; Strong knowledge of Saudi labour laws, visa processes, and government portals.&middot; Proficiency in Microsoft Office (Excel, Word, PowerPoint) and office management software&middot; Excellent communication skills in English &amp; Arabic proficiency highly preferred.&middot; A proactive and adaptable mindset with strong problem-solving, and execution skills.&middot; Ability to multitask and work under pressure.Education / Certifications&middot; Bachelor&rsquo;s degree in business administration or related field.Experience&middot; 3&ndash;5 years of experience in administration preferably in services sector in KSA.How to applySend your CVs at careers@insightss.coJob Type: Full-time

Administration Supervisor

Bank of Jordan

<div>
 Analyze data related to credit facility requests received by the department and record recommendations for use by relevant bank entities in decisions regarding new lending/investments, renewals, modifications, and restructuring of existing loans/investments.
 
 
 Conduct in-depth analysis of available data to enhance the identification, assessment, and measurement of risks more effectively and efficiently for all credit decisions.
 
 
 Provide decision-makers with accurate figures, information, data, and analyses to ensure sound credit decisions aligned with the bank's objectives.
 
 
 Review and analyze credit information and any matters related to credit reports, including studying the economic sector's situation, financial solvency and sustainability, collateral status, guarantors, etc.
 
 
 Prepare detailed credit reports on borrowers, covering their credit standing, repayment capabilities, potential default risks, and the benefits of establishing/maintaining relationships with them, record observations, and submit to the direct supervisor.
 
 
 Provide all required data and reports to relationship managers and the direct supervisor upon request to facilitate decision-making and recommendation processes.
 
 
 Contribute to the analysis of projected cash flows by preparing necessary reports and supplying the direct supervisor with all relevant data and information.
 
 
 Keep the direct supervisor informed of all developments, events, and economic reports related to market sectors, credit portfolios, and clients.
 
 
 Provide necessary support for all corporate-related projects and supply relevant parties with data/reports/information as needed.
 
 
 
 Requirements
 
 
 
 Bachelor's degree in Business Administration, Economics, Banking &amp; Finance, Statistics, or a related field.
 
 
 Minimum of 1 year of experience in credit or data analysis in banks or related institutions.
 
 
 Strong analytical abilities with proficiency in advanced statistical and mathematical tools, solid quantitative skills, and knowledge of stress tests, Basel, and Credit/Market/Operational/Liquidity Risk.
 
 
 Full proficiency in English.
 
 
 Computer literacy and ability to work with applied systems.
 
 
 Good knowledge of the bank's services and products.
 
 
 Full understanding of work-governing policies and procedures, including internal and external updates.
 
 
 Ability to work under pressure.
 
 
 Strong communication and interpersonal skills.
 
 
 Planning and organizational skills.
</div>

Financial Credit Analyst- KSA

Bank Of Jordan

<div>Analyze data related to credit facility requests received by the department and record recommendations for use by relevant bank entities in decisions regarding new lending/investments, renewals, modifications, and restructuring of existing loans/investments.
Conduct in-depth analysis of available data to enhance the identification, assessment, and measurement of risks more effectively and efficiently for all credit decisions.
Provide decision-makers with accurate figures, information, data, and analyses to ensure sound credit decisions aligned with the bank&rsquo;s objectives.
Review and analyze credit information and any matters related to credit reports, including studying the economic sector&rsquo;s situation, financial solvency and sustainability, collateral status, guarantors, etc.
Prepare detailed credit reports on borrowers, covering their credit standing, repayment capabilities, potential default risks, and the benefits of establishing/maintaining relationships with them, record observations, and submit to the direct supervisor.
Provide all required data and reports to relationship managers and the direct supervisor upon request to facilitate decision-making and recommendation processes.
Contribute to the analysis of projected cash flows by preparing necessary reports and supplying the direct supervisor with all relevant data and information.
Keep the direct supervisor informed of all developments, events, and economic reports related to market sectors, credit portfolios, and clients.
Provide necessary support for all corporate-related projects and supply relevant parties with data/reports/information as needed.
Requirements
Bachelor&rsquo;s degree in Business Administration, Economics, Banking &amp; Finance, Statistics, or a related field.
Minimum of 1 year of experience in credit or data analysis in banks or related institutions.
Strong analytical abilities with proficiency in advanced statistical and mathematical tools, solid quantitative skills, and knowledge of stress tests, Basel, and Credit/Market/Operational/Liquidity Risk.
Full proficiency in English.
Computer literacy and ability to work with applied systems.
Good knowledge of the bank&rsquo;s services and products.
Full understanding of work-governing policies and procedures, including internal and external updates.
Ability to work under pressure.
Strong communication and interpersonal skills.
Planning and organizational skills.</div>

THA Staffing

<div>
 
 Job Summary
 
 
 
 The Guide Team Leader is responsible for managing and leading the Guide team that provides guest and resident assistance, incident first response, and manning of WRS Help Centers. The Team Leader ensures the team operates effectively, delivering excellent guest service and incident management in alignment with organization's core values. This role involves coaching, supervising, and supporting team members to meet operational goals.
 
 
 
 Collective Job Duties
 
 
 
 <ul>
 <li>
 Lead, supervise, and motivate the Guide team who perform guest and resident assistance both on foot and in vehicles
 </li>
 <li>
 Oversee the team's first response to incidents, ensuring timely and effective action and escalation
 </li>
 <li>
 Manage the staffing and operation of WRS Help Centers by the Guide team
 </li>
 <li>
 Provide direction, guidance, and support to team members to maintain high standards of service and safety
 </li>
 <li>
 Monitor team performance, provide feedback, and implement improvements as necessary
 </li>
 <li>
 Ensure all team members adhere to organization 's core values: Guest Experience, Dignity, Safety, Respect, and Authenticity
 </li>
 <li>
 Communicate regularly with the Guide Supervisor regarding team status, challenges, and progress
 </li>
 <li>
 Coordinate training, scheduling, and daily task allocation within the team
 </li>
 <li>
 Perform any other reasonable tasks assigned by the Guide Supervisor or client
 
 
 </li>
 </ul>
 
 CULTURAL &amp; VALUES ALIGNMENT
 
 
 
 
 Core Value Expected Behavior
 
 
 
 
 Guest Experience
 
 Led the team to deliver exceptional service and guest support.
 
 
 
 Dignity
 
 Foster a respectful and professional team culture.
 
 
 
 Safety
 
 Ensure team compliance with all safety protocols.
 
 
 
 Respect
 
 Promote respectful communication and collaboration.
 
 
 
 Authenticity
 
 Encourage honest, transparent, and ethical behavior.
 
 
 
 Requirements
 
 
 
 
 Education
 
 
 
 <ul>
 <li>
 Bachelor's degree in business administration.
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 0-1 years of experience in Operations
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 <ul>
 <li>
 Proven ability to lead, motivate, and develop frontline teams
 </li>
 <li>
 Ability to manage operational challenges and resolve conflicts
 </li>
 <li>
 Languages: Proficiency in Arabic &amp; English
 
 
 </li>
 </ul>
 
 Core Competencies
 
 
 
 <ul>
 <li>
 Self-Actualization &amp; Fulfilment: Proficiency Level - ADVANCED
 </li>
 <li>
 Team Synergy &amp; Development: Proficiency Level - ADVANCED
 </li>
 <li>
 Entrepreneurial Mindset &amp; Drive: Proficiency Level - ADVANCED
 </li>
 <li>
 Business Acumen &amp; Diligence: Proficiency Level - ADVANCED
 </li>
 </ul>
</div>

Guide Team Leader

EMKAN | إمكان

<div>
 
 
 JOB PURPOSE:
 
 
 
 
 
 
 To lead initiatives that drive operational efficiency, process improvement, automation, and governance across the organization. The Senior Supervisor will oversee the design, implementation, and monitoring of frameworks, policies, KPIs, and automation solutions ensuring improved productivity, compliance, and strategic alignment.
 
 
 
 
 
 
 KEY ACCOUNTABILITIES:
 
 
 <ul>
 <li>
 Identify opportunities for process automation across operational functions.
 </li>
 <li>
 Work with IT and vendors to design, implement, and optimize RPA (Robotic Process Automation) solutions.
 </li>
 <li>
 Monitor and evaluate the performance of automation bots, ensuring ROI and process stability.
 </li>
 <li>
 Support the integration of automation tools with core business systems.
 </li>
 <li>
 Develop, track, and analyse KPIs for operational departments and automation initiatives.
 </li>
 <li>
 Provide performance insights and recommendations to management for decision-making.
 </li>
 <li>
 Lead operational quality reviews and prepare regular performance reports.
 </li>
 <li>
 Supervise operational excellence and automation projects from initiation to completion.
 </li>
 <li>
 Support organizational change initiatives, including automation adoption and user training.
 </li>
 <li>
 Coordinate with business units to ensure smooth implementation of process improvements.
 </li>
 <li>
 Developing and monitoring key performance indicators to drive improvement and ensure alignment with organizational goals.
 </li>
 <li>
 Ensure compliance with regulatory requirements and developing and implementing policies and procedures to mitigate risk.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Qualifications and experience:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business administration, Industrial Engineering, Information Systems, or a related field.
 </li>
 <li>
 3&ndash;4 years&rsquo; experience in operational excellence, process improvement, or automation.
 </li>
 </ul>
 
 
</div>

Operational Excellence Senior Supervisor

Lendo

<div>As Lendo continues to grow, we&rsquo;re looking for a proactive and customer-focused Customer Care Officer to deliver exceptional service at every interaction. In this role, you&rsquo;ll be at the forefront of our customer experience, handling inquiries, resolving complaints, and ensuring every customer leaves with a positive impression of Lendo. You&rsquo;ll work closely with other teams to resolve issues at the root cause, maintain high service standards, and contribute to achieving our SLAs and KPIs. 
Key responsibilities:<ul><li> 
Handling incoming or outgaining customer calls to provide support</li><li>
Handling Customer inquiries and complaints via active channels</li><li>
Work closely with other departments to ensure resolving issue with Hight quality and root solution.</li><li>
Communicate effectively with customers, addressing their needs and ensuring a positive customer experience</li><li>
Resolve customer complaints in a professional manner while prioritizing customer satisfaction</li><li>
Escalate the critical customer complaints and issues to supervisor to ensure solving the issue</li><li>
Contribute to achieve of customer service standards SLAs and KPIs</li><li>
Ensure each interaction is documented thoroughly in the system, maintaining up-to-date customer records.</li></ul>
Qualifications:<ul><li>
Education: Bachelor&rsquo;s degree in Business Administration or a related field.</li><li>
Skills: Strong communication, problem-solving, and active listening abilities, with proven multitasking and time management skills.</li><li>
Knowledge: Familiarity with product/service offerings, call center operations, customer relationship management (CRM) systems, and quality assurance standards.</li><li>
Language: Proficiency in English at a minimum intermediate level (B1/B2).</li></ul></div>

Customer Care Officer - Tamheer

DXC Technology

<div>Job Description:
Project Description:
Unified Communication (UC) Engineer is responsible for the support, configuration, and administration of enterprise communication systems, including IP telephony, video conferencing, instant messaging, and voicemail platforms. This role ensures high availability and optimal performance of UC services and provides Level 2 support for escalated incidents, working closely with Level 3 engineers and vendors.
Responsibilities:<ul><li>Install, configure, and maintain Cisco Unified Communications Manager (CUCM) clusters, including user and device provisioning, dial plan management, call routing, and gateway configurations.</li><li>Provide support for Cisco Unified Contact Center Express (UCCX) environments, including script modifications, agent and supervisor desktop issues, and basic reporting.</li><li>Manage and troubleshoot call recording solutions integrated with CUCM and UCCX.</li><li>Administer and support Instant Messaging &amp; Presence services, primarily Cisco Jabber and its integration with CUCM.</li><li>Support and troubleshoot Cisco Webex (Meetings, Calling, Messaging) for users, including scheduling, host controls, and general connectivity issues.</li><li>Provide user support and basic administration for Microsoft Teams related to calling, meetings, and collaboration features. Understand and assist with interoperability points between Cisco UC and MS Teams.</li><li>Diagnose and resolve complex voice, video, and collaboration issues across all UC platforms, including call quality problems, registration issues, and feature malfunctions.</li><li>Monitor the health, performance, and capacity of UC systems using relevant tools.</li><li>Create and maintain accurate documentation of UC configurations, procedures, and troubleshooting steps.</li><li>Provide technical support and guidance to end-users on UC applications and devices.</li></ul>
Mandatory Skills Description:<ul><li>Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.</li><li>5+ years of hands-on experience supporting and maintaining Unified Communications systems.</li><li>Solid experience with Cisco Unified Communications Manager (CUCM) administration.</li><li>Familiarity with Cisco Unified Contact Center Express (UCCX) at a support level.</li><li>Experience with call recording solutions.</li><li>Knowledge of Cisco Jabber and Cisco Webex.</li><li>Basic understanding of Microsoft Teams functionalities, especially related to voice and meetings.</li><li>Understanding of SIP, H.323, MGCP protocols.</li><li>Strong analytical and problem-solving skills.</li><li>Excellent communication and interpersonal skills.</li><li>Cisco CCNA Collaboration certification is a plus.</li></ul>
Languages:
English - C2 Proficient
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We&rsquo;re committed to fostering an inclusive environment where everyone can thrive.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.</div>

Senior Unified Communications Engineer

Explore 506+ Administration supervisor in Riyadh this September. Find roles across top companies and apply now to boost your career.

506 administration supervisor jobs IN Riyadh

Administration Supervisor

Financial Credit Analyst- KSA

Financial Credit Analyst- KSA

Guide Team Leader

Operational Excellence Senior Supervisor

Customer Care Officer - Tamheer

Senior Unified Communications Engineer