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customer support solutions engineer-2 Jobs in Saudi Arabia

customer support solutions engineer-2

advisory solution consultant

ServiceNow

<div><b>Company Description</b><p><br>
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today &mdash; ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500&reg;. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.</p><b><br>
Job Description</b><p><br>
As a member of our Solution Consulting team, you will have a major impact on our future success by supporting [Employee Experience, Customer Workflow, ITX] Solution Sales. You will guide revenue for one of our products with the support and partnership of Sales, Product Management, and the executive team. This is a hands-on technical consultant who can go wide and deep on solution delivery and solution positioning during sales cycles.</p><p><b>
What you get to do in this role:</b></p><p>
The Solution Consultant is a technical consultant with the advanced ability to develop, position and provide product-specific solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory.</p><ul><li>
Support product sales as a technical and domain expert of a client-facing sales team</li><li>
Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs</li><li>
Answer product feature and technical questions from customers, channel partners and ServiceNow colleagues</li><li>
Provide feedback to product management about product enhancements that can address customer needs and provide additional value</li><li>
Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team</li><li>
Stay current on competitive analysis and market differentiation</li><li>
Support marketing events including executive briefings, conferences, user groups, and trade shows</li></ul><br>
<b>
Qualifications</b><p><b><br>
To be successful in this role you have:</b></p><ul><li>
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.</li><li>
Extensive of pre-sales solution consulting or sales engineering experience</li><li>
Proficiency with the ServiceNow platform or technical expertise with cloud software solutions</li><li>
Experience working collaboratively with product management, product marketing, partners, and professional services</li><li>
Territory management skills, including pipeline building and working with Sales counterpart to guide execution excellence</li><li>
Fluent in English and Arabic</li><li>
Travel, as necessary</li></ul><p></p><p><br>
FD21</p><b><br>
Additional Information</b><p><b><br>
Work Personas</b></p><p>
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.</p><p><b>
Equal Opportunity Employer</b></p><p>
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.</p><p><b>
Accommodations</b></p><p>
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.</p><p><b>
Export Control Regulations</b></p><p>
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.</p><p>
From Fortune. &copy;2025 Fortune Media IP Limited. All rights reserved. Used under license.</p></div>

Advisory Solution Consultant

<div><b>Company Description</b><p><br>
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today &mdash; ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500&reg;. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.</p><b><br>
Job Description</b><p><br>
As a member of our Solution Consulting team, you will have a major impact on our future success by supporting [Employee Experience, Customer Workflow, ITX] Solution Sales. You will guide revenue for one of our products with the support and partnership of Sales, Product Management, and the executive team. This is a hands-on technical consultant who can go wide and deep on solution delivery and solution positioning during sales cycles.</p><p><b>
What you get to do in this role:</b></p><p>
The Solution Consultant is a technical consultant with the advanced ability to develop, position and provide product-specific solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory.</p><ul><li>
Support product sales as a technical and domain expert of a client-facing sales team</li><li>
Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs</li><li>
Answer product feature and technical questions from customers, channel partners and ServiceNow colleagues</li><li>
Provide feedback to product management about product enhancements that can address customer needs and provide additional value</li><li>
Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team</li><li>
Stay current on competitive analysis and market differentiation</li><li>
Support marketing events including executive briefings, conferences, user groups, and trade shows</li></ul><br>
<b>
Qualifications</b><p><b><br>
To be successful in this role you have:</b></p><ul><li>
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.</li><li>
7+ years of pre-sales solution consulting or sales engineering experience</li><li>
Proficiency with the ServiceNow platform or technical expertise with cloud software solutions</li><li>
Experience working collaboratively with product management, product marketing, partners, and professional services</li><li>
Territory management skills, including pipeline building and working with Sales counterpart to guide execution excellence</li><li>
Travel, as necessary</li></ul><p></p><p><br>
FD21</p><b><br>
Additional Information</b><p><b><br>
Work Personas</b></p><p>
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.</p><p><b>
Equal Opportunity Employer</b></p><p>
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.</p><p><b>
Accommodations</b></p><p>
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.</p><p><b>
Export Control Regulations</b></p><p>
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.</p><p>
From Fortune. &copy;2025 Fortune Media IP Limited. All rights reserved. Used under license.</p></div>

Advisory Solution Consultant - Eastern Region (Dammam Based)

Salt

<div>
 <p>
  Senior Cyber Security Consultant &ndash; Advisory
 </p>
 <p>
  Industry: Cyber Security &amp; Technology Consulting
 </p>
 <p>
  <br/>
 </p>
 <p>
  About the Role
 </p>
 <p>
  We are seeking a Senior Cyber Security Consultant to join our client&rsquo;s growing advisory practice in the Middle East. The ideal candidate will have a strong background in security architecture, SOC assessments, and governance, risk, and compliance (GRC) with proven experience engaging directly with clients to deliver strategic security advisory services.
 </p>
 <p>
  This role is suited to someone who enjoys working at both a technical and strategic level, helping customers strengthen their security posture, define roadmaps, and implement best-in-class frameworks across complex enterprise environments.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Key Responsibilities
 </p>
 <ul>
  <li>
   Lead and deliver cyber security advisory engagements, including architecture reviews, maturity assessments, and strategic roadmaps.
  </li>
  <li>
   Conduct SOC capability and readiness assessments, identifying gaps and recommending enhancements in processes, tooling, and KPIs.
  </li>
  <li>
   Drive and support GRC initiatives, including the development of cybersecurity frameworks, risk management programs, and compliance with ISO 27001, NIST, and local regulatory standards.
  </li>
  <li>
   Create RFPs, proposals, and bid responses, collaborating with pre-sales and delivery teams to develop tailored solutions.
  </li>
  <li>
   Present cyber strategies, architecture designs, and risk assessments to executive and technical stakeholders, both internally and externally.
  </li>
  <li>
   Act as a trusted advisor to clients on emerging threats, best practices, and industry trends.
  </li>
  <li>
   Support internal knowledge-sharing, mentoring, and capability building across the cyber practice.
  </li>
 </ul>
 <p>
 </p>
</div>


Senior Cyber Security Consultant

Tharwah Group

<div>
 <p>
  <strong>
   Join Tharwah Consulting &ndash; Be Part of Our Growth Story
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Tharwah
  </strong>
  is a leading Saudi advisory company with four well-established business lines: Consultancy, Training and Development, Assessment, and Pro HR Service. We've proudly served hundreds of clients in both the government and private sectors, achieving thousands of successful transactions. In August 2024, we will make history as the first Saudi advisory company to be listed in the Saudi Parallel Market (نمو) with 15% of our shares going public. 📈🚀
 </p>
 <p>
  <br/>
 </p>
 <p>
  Following our successful listing on the stock market and our continued pursuit of an ambitious vision, Tharwah is expanding its consulting division to deliver unparalleled impact.
 </p>
 <p>
  <br/>
 </p>
 <p>
  We are looking for talented professionals to join us on this exciting journey of transformation and excellence.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Open Roles Across Specialties in Tharwah Consulting Sector:
  </strong>
 </p>
 <p>
  We are hiring across all levels in the following key consulting areas:
 </p>
 <ul>
  <li>
   Talent Management Senior Consultant
  </li>
  <li>
   Organizational Development (OD) Senior Consultant
  </li>
  <li>
   Workforce Planning Consultant
  </li>
  <li>
   People and Change principal
  </li>
  <li>
   Talent Assessment Consultant
  </li>
  <li>
   AI Transformation Principal
  </li>
  <li>
   Business Transformation Principal
  </li>
  <li>
   Performance Transformation Manager
  </li>
  <li>
   HR Outsource Services (BOT) Manager
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Available Positions:
  </strong>
 </p>
 <ul>
  <li>
   Associate Consultant
  </li>
  <li>
   Consultant
  </li>
  <li>
   Senior Consultant
  </li>
  <li>
   Consulting Manager
  </li>
  <li>
   Senior Consulting Manager
  </li>
  <li>
   Consulting Director
  </li>
  <li>
   Consulting Project Manager
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Why Tharwah?
  </strong>
 </p>
 <ul>
  <li>
   Play a vital role in driving national transformation initiatives aligned with Saudi Vision 2030.
  </li>
  <li>
   Thrive in an environment designed to elevate your skills, knowledge, and leadership potential.
  </li>
  <li>
   Work with an innovative and collaborative team dedicated to creating meaningful Impact.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What We&rsquo;re Looking For:
  </strong>
 </p>
 <ul>
  <li>
   A strong academic or professional background in one of the listed fields.
  </li>
  <li>
   Proven track record of successfully implemented consulting projects.
  </li>
  <li>
   Analytical, problem-solving, and strategic thinking abilities.
  </li>
  <li>
   A proactive, team-oriented mindset with a commitment to excellence.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Make Your Mark with Tharwah:
  </strong>
 </p>
 <p>
  This is your opportunity to be part of a leading consulting firm that delivers value, shapes the future, and supports organizations in achieving their strategic goals.
 </p>
</div>


Management Consultant

Zoho

<div>
 <p>
  Zoho is one of the world's most prolific software companies. With 55+ applications in nearly every major business category, including sales, marketing, customer service, accounting and back office operations, and an array of productivity and collaboration tools built from the ground up, Zoho has the depth and breadth to solve even the most complex business challenges.
 </p>
 <p>
  <br/>
 </p>
 <p>
  With more than 130 million+ users and over 18,000 employees across the globe, hundreds of thousands of companies rely on Zoho, every day to run their businesses, including Zoho itself. With 29 years of being private, bootstrapped and profitable, we understand what it takes to run a sustainable, resilient business.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Title
  </strong>
  : Business Analyst
 </p>
 <p>
  <strong>
   Experience :
  </strong>
  3-5 Years
 </p>
 <p>
  <strong>
   Work Location
  </strong>
  : Jeddah, Saudi Arabia
 </p>
 <p>
  <br/>
 </p>
 <p>
  1. Provide advisory on how requirements can be implemented from a functional standpoint and stimulate process changes if efficiencies can be gained.
 </p>
 <p>
  2. Design and Develop highly scalable Zoho Implementations with necessary API integrations, HTML, CSS, Deluge
 </p>
 <p>
  3 . Deep understanding of various API frameworks, micro-services and SDKs
 </p>
 <p>
  4. Experience in development and design in an Agile and DevOps environment, including change and release management.
 </p>
 <p>
  5. Construct workflow charts and diagrams, studying system capabilities, writing specifications after thorough research and analysis of customer requirements
 </p>
 <p>
  6. An excellent overview of web technologies and popular open source solutions.
 </p>
 <p>
  7. Support Project Manager/ Delivery Team in delivering the solution to the customer
 </p>
 <ul>
  <li>
   Define and plan project milestones, phases and different elements involved in the project along with the principal consultant
  </li>
  <li>
   Drive and challenge the presumptions of delivery teams on how they will successfully execute their plans.
  </li>
  <li>
   Ensure Customer Satisfaction through quality deliverable on time
  </li>
 </ul>
 <p>
  8. Contribution and coordination of project level analysis &ndash; producing required project analysis documentation (business and system requirements, scope matrix, use cases, sequence diagrams, future state proposals, UAT plan)
 </p>
 <p>
  9. Working experience in any one of the following domain like Automobiles, Telecom, Retail, BFSI, Aviation, Health Care and Pharma or Manufacturing is a plus
 </p>
 <p>
  10. Process Management and Improvement - Define and manage a well-defined project management process and champion ongoing process improvement initiatives to implement best practices for Project Management in an Agile Technology Delivery context
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications :
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  1. 3-5 years of experience as a Solutions Consultant, Developer in designing and launching high quality software projects. Excellent knowledge in ERP, CRM catering to multiple domains preferred.
 </p>
 <p>
  2. Experience of the full project cycle, integrating customer scopes into product requirements and driving prioritisation
 </p>
 <p>
  3. Excellent problem solving, verbal and written communication skills
 </p>
 <p>
  4. Advanced motivational, negotiation and analytical skills
 </p>
 <p>
  5. Ability to work successfully in a cross-functional, global environment
 </p>
 <p>
  6. Ability to handle multiple priorities simultaneously
 </p>
 <p>
 </p>
</div>


Business Analyst

<div><p><b>We help the world run better
</b></p><p>At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.</p><p></p><div><b><br>
Do you like to help others?</b> <i>Hint &ndash; you actively listen to connect people with solutions</i></div><div><b>
Do you like telling stories?</b> <i>Hint &ndash; from beginning to the end, people actively listen to you</i></div><div><b>
Do have a creative side?</b> <i>Hint &ndash; bringing a story visually to life is exciting for you</i></div><div><b>
Do you like working on a team?</b> <i>Hint &ndash; you offer a point of view and collaborate well in a group</i></div><div><b>
Do you wish you had more influence? </b><i>Hint &ndash; you have domain expertise</i><i> in finance</i><i> and would love to show it off</i></div><div></div><div><br>
If you relate to the above questions, you just might have a future as part of the Solution Advisory organization!</div><div>
In Solution Advisory (AKA &ldquo;Presales&rdquo;), we listen and get to know a customer&rsquo;s business. We learn what needs to change and why. We help business leaders ideate and think through what is possible. We help them envision how technology and automation could support their winning strategy. We connect their vision and needs to a solution designed with SAP Cloud applications and technologies.</div><div>
That&rsquo;s where <b>YOU</b> come in!</div><div></div><div><b><br>
The Team</b></div><div>
You would be joining one of the most elite presales teams in Middle East North . You will work with some of the most innovative technologies in the industry. You will be empowered and supported to do what is right for our customers while expressing your creativity and ingenuity. Our Solution Advisors shine doing what they love to do &ndash; help people, tell stories, and connect chllenges to a solution&hellip;with PASSION!</div><div></div><div><b><br>
The Role</b></div><div>
The primary role of the Supply Chain (SC) Solution Advisor would be to focus on presenting the value of SAP S4/HANA Supply Chain portfolio. This Solution Advisor would possess advanced/expert-level knowledge of supply chain operations and business processes,</div><div>
You should also be able to understand the customer&rsquo;s SC complexity and showcase the value of SAP S4/HANA and relevant SC solutions to the customers.</div><div>
The Solution Advisor interacts with prospective customers through executive meetings, discovery conversations, solution demonstrations, executive presentations, and follow-up discussions. The primary role of the Solution Advisor during an active sales cycle is to gain acceptance from the customer that the SAP solution can solve the customer&rsquo;s problem and is the right choice over the other competitive offerings.</div><div></div><div><br>
The Solution Advisor is knowledgeable in SC business processes and the adoption of new technologies and additional value would be derived from having experience with cloud implementation best practices</div><div></div><div><b><br>
Main Responsibilities:</b></div><ul><li>
Compose and deliver superior sales presentations covering SAP and partner software solutions to prospective customer audiences. The presentations must articulate the value message, differentiate SAP, and leave a strong and positive impression on audiences, which can include senior company executives.</li><li>
Prepare and deliver value-based software demonstrations/presentations to support sales cycles. Preparation includes personalizing materials to ensure a simple, appealing, and compelling customer presentation.</li><li>
In advance of a demonstration or key presentation, conduct discovery sessions with representatives from the prospective customer to build relationships with the customer and understand their unique needs.</li><li>
Demonstrate deep knowledge of SAP solutions and appropriate industries. Provide proof points with relevant customer stories.</li><li>
Support RFI &amp; RFP completion in support of customer proposals.</li><li>
Ability to effectively present to customers in a virtual environment using virtual technologies (Zoom, Teams, etc.).</li><li>
Effectively leverage support teams who are there to support solution advisory success. (Global / Regional Solution Specialists, Center of Excellence, Industry Value Engineer, Solution HuBs, Deal Advisors, Solution Experience, Product Management).</li></ul><div></div><div><b><br>
DEMAND GENERATION:</b></div><ul><li>
Support one-to-many sales and marketing events both on-site and virtually.</li><li>
Lead &amp; support Design Thinking workshops to promote new and innovative solutions for customers and prospects.</li><li>
Collaborate with the sales team to identify whitespace opportunities at accounts.</li></ul><div></div><div><br>
 <b>SOLUTION ADVISORY READINESS:</b></div><ul><li>
Develop close relationships with market unit sales teams to promote effective sales methodologies.</li><li>
Serve as a champion for or participate as a leader in Line of Business or Solution Hubs and provide knowledge transfer to colleagues as needed.</li></ul><div></div><div><br>
While people might not use word &ldquo;Guru&rdquo; out loud to describe you, it is what they will be thinking!</div><div></div><div><b><br>
Qualifications and Experience &ndash; Do yours line up?</b></div><div><i>
Hint: you don&rsquo;t have to be an expert in everything, and it&rsquo;s okay if you haven&rsquo;t had a Presales role in the past. If what you&rsquo;ve read so far excites you, we want to talk!</i></div><div></div><div><b><br>
Experience:</b></div><ul><li>
5+ years of experience SAP Finance implementation <b>or</b> a relevant business supply chain role</li><li>
Experience in <b>one or more</b> of the following functional areas: Sales Operations, inventory management, procurement, manufacturing, and quality management. (if you are familiar with SAP acronyms: SD, MM, WM, PP, QM..etc.)
</li></ul><ul><li>Experience in sales and sales processes</li><li>
3-5 years of presales experience preferred</li><li>
Excellent presentation and communication skills: English: proficient, Arbic: proficient</li></ul><div><b>
Education:</b></div><ul><li>
Bachelor equivalent: minimum requirement</li><li>
Master Degree: Optional.</li><li>
Certified Supply Chain Professional: optional</li></ul><p></p><p><br>
<b>Bring out your best</b></p><p>
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.</p><p><b>
We win with inclusion</b></p><p>
SAP&rsquo;s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone &ndash; regardless of background &ndash; feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.<br>
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com<br>
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.</p><p><b>
EOE AA M/F/Vet/Disability:</b></p><p>
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.<br>
Successful candidates might be required to undergo a background verification with an external vendor.</p><p>
Requisition ID: 416635 | Work Area: Presales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.</p></div>

Senior Solution Advisor - Supply Chain

CodeNinja Inc.

<div>
 <strong>
  About The Role
  <br/>
  <br/>
 </strong>
 We are looking for a highly skilled
 <strong>
  Oracle HRMS Business Analyst (BA) Consultant
 </strong>
 with deep functional expertise and strong understanding of the
 <strong>
  HCM business process cycle
 </strong>
 . The ideal candidate will play a key role in bridging business requirements with Oracle HRMS system capabilities, ensuring end-to-end process alignment and solution feasibility.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Act as a bridge between business stakeholders and technical teams to translate requirements into effective Oracle HRMS solutions.
  </li>
  <li>
   Demonstrate expert knowledge of Oracle HRMS functional modules and HCM business process cycles.
  </li>
  <li>
   Design and build end-to-end business process cycles, ensuring alignment with organizational needs and HRMS capabilities.
  </li>
  <li>
   Analyze and validate solution feasibility (solution doability) within Oracle HRMS.
  </li>
  <li>
   Conduct requirement gathering sessions, document business processes, and identify system gaps.
  </li>
  <li>
   Collaborate with implementation teams to ensure successful delivery and user adoption.
  </li>
  <li>
   Provide functional support, process documentation, and user training where necessary.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <strong>
  <strong>
   Requirements
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   Minimum 7 years of experience as an Oracle HRMS Functional or Business Analyst Consultant.
  </li>
  <li>
   Strong understanding of Oracle HRMS functional modules and HCM process workflows.
  </li>
  <li>
   Proven ability to design and implement complete business process cycles.
  </li>
  <li>
   Solid analytical, documentation, and communication skills.
  </li>
  <li>
   Ability to assess and validate solution feasibility within Oracle HRMS.
  </li>
  <li>
   Fluency in Arabic is mandatory.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Disclaimer:
 </strong>
 CodeNinja is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, &amp; performance. Female and minorities are strongly encouraged and preferred to apply for the role
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