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Mastro qatar

Job Title: Real Estate Agent &ndash; Commission BasedLocation: Doha, QatarJob Type: Commission OnlyShort Intro: Are you ambitious, motivated, and looking to build a rewarding career in real estate? Join our growing team in Doha as a Real Estate Agent and unlock unlimited earning potential through a competitive commission-based structure.Job Description: We are seeking motivated and ambitious Real Estate Agents to join our expanding team in Doha. This is a commission-based role with unlimited earning potential for driven individuals who are passionate about sales and real estate.Responsibilities:<ul><li>Prospect and generate leads through networking, referrals, and marketing.</li><li>Assist clients in buying, selling, and renting properties.</li><li>Conduct property viewings and negotiations.</li><li>Deliver excellent customer service and build long-term client relationships.</li><li>Stay up-to-date with local market trends and property values.</li></ul>Requirements:<ul><li>Previous experience in real estate, sales, or customer service is preferred (training can be provided for the right candidate).</li><li>Strong communication and negotiation skills.</li><li>Self-motivated and results-driven.</li><li>Ability to work independently and as part of a team.</li><li>Valid Qatar ID (driving license is a plus).</li></ul>What We Offer:<ul><li>Attractive commission-based salary (no cap on earnings).</li><li>Full support with marketing, leads, and training.</li><li>Dynamic and supportive work environment.</li><li>Opportunities for career growth in the real estate sector.</li></ul>Job Type: Part-time

Wyndham Doha West Bay Hotel

<div><h1 class="jobSectionHeader">SUMMARY</h1>

The Reservations Agent is responsible for handling all reservation inquiries, bookings, and cancellations in a timely and professional manner. The incumbent will provide exceptional guest service, assisting them with their accommodation needs and ensuring accurate information is communicated effectively. This role requires strong communication skills, attention to detail, and the ability to work collaboratively with other departments to ensure guest satisfaction and operational efficiency.

KEY RESPONSIBILITIES

<ul><li>Respond promptly to reservation inquiries via phone, email, and online platforms.</li>
<li>Assist guests in making room reservations based on their preferences and needs.</li>
<li>Input and maintain accurate reservation records into the PMS, Opera Cloud.</li>
<li>Provide personalized service to guests, addressing their questions and concerns professionally and courteously.</li>
<li>Upsell hotel amenities and services to maximize revenue opportunities.</li>
<li>Handle guest complaints and resolve issues promptly to ensure guest satisfaction.</li>
<li>Communicate effectively with other hotel departments to ensure seamless guest experiences.</li>
<li>Coordinate special requests and accommodations with housekeeping, front desk, and other relevant teams.</li>
<li>Confirm reservations and send booking confirmations to guests promptly.</li>
<li>Promote direct bookings and educate guests on the benefits of booking directly with the hotel.</li>
<li>Implement revenue management strategies as directed by the Director of Revenue / Revenue Manager.</li>
<li>Monitor room availability and make recommendations to maximize occupancy and revenue.</li>
<li>Prepare daily reports on reservations, cancellations, and no-shows.</li>
<li>Maintain accurate records of guest interactions and transactions.</li>
<li>Assist with administrative duties as assigned by the Reservations Manager.</li>
</ul>
It is not the intent of this Job Description to cover all aspects of the position but to highlight the most important areas of responsibility.
<div><h2 class="jobSectionHeader">Experience Needed</h2><h1 class="jobSectionHeader">
KEY COMPETENCIES</h1>
Alongside with the fundamentals of the brand service culture, the incumbent will be required to demonstrate the below competencies:<ul><li>
Attention to detail</li><li>
Service excellence</li><li>
Communication</li><li>
Commercial awareness</li><li>
Planning &amp; organisation</li><li>
Driving results</li><li>
Flexibility</li><li>
Accountability</li><li>
Teamwork</li><li>
Can-do attitude</li></ul><h1 class="jobSectionHeader">
BACKGROUND</h1>
.<ul><li>
Business / hospitality management certification is an advantage.</li><li>
Proficiency in Opera Cloud.</li><li>
1 years&rsquo; experience working as a reservation agent or in a similar role.</li><li>
Language requirement: English.</li></ul></div>
<div><h2 class="jobSectionHeader">Required Skills</h2><h3 class="jobSectionHeader">
Soft skills</h3>
Time Management<h3 class="jobSectionHeader">
Financial Skills</h3>
Revenue Management<h3 class="jobSectionHeader">
IT Software</h3>
Opera Cloud</div>
<div><h2 class="jobSectionHeader">Values</h2>
Integrity, Accountability, Fun, Diversity &amp; Inclusion</div>
<div><h2 class="jobSectionHeader">Benefits</h2>
Staff accommodation, Staff transportation, Learning &amp; development programmes, Hotel restaurant staff rate, Length of service benefits</div></div>

Reservation Agent

Regency Fleets

About UsRegency Fleets is a leading car rental and leasing company in Qatar, known for its professional service and commitment to customer satisfaction. We provide mobility solutions for individuals and corporate clients, ensuring quality, reliability, and customer care at every stage.Job SummaryWe are seeking a motivated CRM Agent to join our customer service team. The role involves managing customer inquiries through calls and social media, assisting both the rental and service departments, and ensuring customer issues are addressed efficiently and professionally.Key Responsibilities<ul><li>Handle incoming and outgoing calls for the Rental and Service departments.</li><li>Respond to customer inquiries, complaints, and feedback through phone, email, and social media (Facebook, Instagram, TikTok, Google).</li><li>Monitor and manage social media interactions and messages.</li><li>Ensure timely issue resolution and escalate cases when required.</li><li>Follow up with clients to ensure complaints are resolved and service expectations are met.</li><li>Send customer surveys, collect feedback, and prepare simple reports.</li><li>Support the CRM and operations teams with day-to-day communication and coordination.</li></ul>Requirements<ul><li>Arabic and English fluency is mandatory.</li><li>Suitable for beginners or intermediate-level candidates with customer service interest or experience.</li><li>Good communication and interpersonal skills.</li><li>Basic computer knowledge (MS Office, email, data entry).</li><li>Experience in customer service, call center, or rental industry is an advantage.</li><li>Valid Qatar ID and transferable visa preferred.</li></ul>Job Type: Full-time

CRM Agent

Gloria Real Estate

Job Vacancy: Female Sales Agent (European/Arabic) &ndash; Real EstateWe are seeking a motivated and experienced female sales agent (European or Arabic) to join our real estate team. The ideal candidate must have proven experience in real estate sales and a strong customer service orientation.Position: Sales Agent (Female)Location: DohaSalary: QAR 4,000 + Commission (to be discussed during the interview)Key Responsibilities:Actively generate leads and close real estate salesBuild and maintain relationships with clientsProvide professional property consultationsConduct property viewings and negotiationsRequirements:Previous real estate sales experience is a mustStrong communication and interpersonal skillsSelf-motivated and target-drivenProfessional appearance and attitudeBenefits:Competitive base salary plus commissionOpportunity for career growth and developmentSupportive work environmentTo apply, please send your CV and cover letter to:mohamedfisl90@gmail.comJob Type: Full-timePay: From QAR4,000.00 per monthLanguage:<ul><li>English (Preferred)</li></ul>

Female Sales Agent

Conservatorium Hotel

<div><div><div>Guest Relations Agent
 <div></div><div><div><ul><div>JR-03365
</div> </ul></div><div></div><div><ul><div>Rooms
</div> </ul></div><div></div><div><ul><div>Full time
</div> </ul></div><div></div><div><ul><div>Permanent
</div><div></div><div><div>Mandarin Oriental, Doha
</div></div>
</ul></div></div><div>Mandarin Oriental, Doha is looking for a Guest Relations Agent to join our Front Office team. 
 
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 
 
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences. 
 
Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay. 
 
About The Job 
 
Based at Mandarin Oriental, Doha within the Front Office Department in Doha, The Guest Relations Agent will meet and exceed guest expectations by providing efficient and courteous Guest Relations service in accordance with Legendary Quality Experiences. The Guest Relations Agent will meet, greet and escort all VIP guests and will ensure a smooth arrival and a fond farewell. It is the mission and intent of this position that the incumbent will keep the guest&rsquo;s perspective in mind at all times and carry out the mission of the Rooms Division. The Guest Relations Agent reports to the Concierge and Guest Relations Manager. 
 
As Guest Relations Agent, you will be responsible for the following duties 
<ul>
<li>
Help the Guest Relations Supervisor to inspect all VIPs rooms prior to arrival and ensure all requests are met</li>
<li>Help the Guest Relations Management Team to meet and greet guests</li>
<li>Prepare the Daily Communication Form</li>
<li>Handle amenity requests and other guest relations programmes</li>
<li>Run and Participate in the VIPs meeting</li>
<li>Assists the Front Office during need periods</li>
<li>Handles guests&rsquo; complaints</li>
<li>Works closely with Front Office, Housekeeping, Room Services, Concierge and all F&amp;B departments</li> 
</ul>
As Guest Relations Agent, we expect from you 
<ul>
<li>
Minimum 2 year of experience working in a 5-star hotel environment</li>
<li>A minimum of 1 years of Front Office experience</li>
<li>Previous experience working in the Middle East Region is an advantage</li>
<li>Strong commands of Microsoft Office products</li>
<li>Effective verbal and written communication skills in English. Arabic is an advantage</li> 
</ul>
Our commitment to you 
<ul><li>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li>
<li>MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li>
<li>Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li>
<li>Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.</li>
<li>A competitive salary and benefits packages</li>
<li>Transportation and Housing provided</li>
<li>Relocation and Vacation Tickets</li> 
</ul>
We&rsquo;re Fans. Are you?</div></div></div></div>

Guest Relations Agent

ABH Real Estate Qatar

Title: Luxury Real Estate AgentLocation: QatarCompany: ABH Real EstateCompany Description: A leading Real Estate agency based in Dubai &amp; Qatar, focused on Luxury properties, awarded best luxury Real estate brokerage for 2022 &amp; 2023 and most lead generated winner on Property Finder for 2021.A leading Real Estate agency based in Dubai &amp; Qatar, focused on Luxury properties, awarded best luxury Real estate brokerage for 2022 &amp; 2023 and most lead generated winner on Property Finder for 2021.Job Description:We are seeking experienced and motivated real estate agents to join our team. As a real estate agent, you will be responsible for assisting clients in buying, selling, and renting properties, as well as negotiating contracts and managing client relationships. You will work closely with other members of the team to provide excellent customer service and help clients find what they seek. We are seeking experienced and motivated real estate agents to join our team. As a real estate agent, you will be responsible for assisting clients in buying, selling, and renting properties, as well as negotiating contracts and managing client relationships. You will work closely with other members of the team to provide excellent customer service and help clients find what they seek.We are seeking experienced and motivated real estate agents to join our team. As a real estate agent, you will be responsible for assisting clients in buying, selling, and renting properties, as well as negotiating contracts and managing client relationships. You will work closely with other members of the team to provide excellent customer service and help clients find what they seek.RESPONSIBILITIES:<ul><li>Assist clients in buying, selling, and renting properties.</li><li>Conduct property showings</li><li>Negotiate contracts and agreements.</li><li>Prepare and deliver client presentations.</li><li>Provide excellent customer service and maintain strong client relationships.</li><li>Work closely with other team members to ensure smooth transactions and positive outcomes for clients.</li><li>Attend team meetings and training sessions as required.</li></ul>UNIQUE BENEFITS YOU WILL GET:<ul><li>Qualified leads</li><li>Competent Administrative and Marketing Support</li><li>An Attractive Remuneration</li><li>Training and supportive work environment</li><li>PROVIDED WITH BASE SALARY +COMISSION</li></ul>REQUIRED SKILLS AND QUALIFICATIONS:<ul><li>Proven track record of excellent sales skills</li><li>Knowledge in GCC market and sales</li><li>Strong communication, closing and negotiation skills</li><li>Fluent in English</li><li>Preferably Valid driving license and car</li><li>Good customer service skills</li><li>Self-motivated and driven to succeed.</li><li>Ability to work independently and as part of a team.</li><li>Strong organizational and time management skills</li></ul>Job Type: Full-timeExperience:<ul><li>SALES: 1 year (Preferred)</li></ul>License/Certification:<ul><li>DRIVER LICENSES (Preferred)</li></ul>

REAL ESTATE AGENT

Best Plaza West Bay Hotel

Responsible for receiving and ensuring correct delivery of guest&rsquo;s luggage to and from rooms, airport and cars and assists all guests with inquiries and requests. The concierge agent performs various errands related to guest&rsquo;s needs, comfort and satisfaction.At Best Plaza West Bay Hotel , we want our guests to feel able to do their best, achieve their goals and be recognized for their success. To help them, we need you to stay One Step Ahead and:Create confidence by being an expert at what you do; by acting and looking the part and adapting your style to match your guests&rsquo; pace in all you do.Encourage success by supporting and respecting your guests and their goals; by recognizing them and making them feel valued and important and offering thoughtful choices to help them feel restored and balanced.Make it happen by being perceptive to your guests&rsquo; needs; by taking ownership for getting things done and working seamlessly with others to help guests be successful.Duties and Responsibilities1. Assist with heavy packages, coats, suitcase, etc. being alert to give assistance courteously and quickly, before having to be asked2. Maintain a willingness to please attitude and give undivided attention to any approaching guest3. Adhere to guest checking in and checking out procedures pertaining to baggage handling4. Welcome guests at the main entrance, offering the greeting appropriate to the time of day taking particular note of repeat guests and Priority Club members5. Assist arriving and departing guests by opening and closing car and taxi doors6. Maintain a spotless Porte Cochere and drive way7. Guide the guest to the Front Desk and wait behind the guest during the check-in. Keep eyes on the Front Desk Clerk who provides the signal for you to step forward and receive the room and rooming booklet from the Front Desk Clerk. Without delay, escort the guests accordingly.8. Be familiar with the layout of the hotel and memorize the preferred route for escorting guests9. Room the guest in accordance with hotel standards10. Be familiar with the lift workings and emergency stairs11. Provide information to guests about the hotel facilities and services12. Provide guest services and guidance13. Learn and utilize names of guests, especially repeat and long staying guests and routinely greet guests as they pass through the lobby, remaining alert to situations where he can be of assistance to guests14. Keep the lobby clean and tidy, informing the Concierge or Bell Captain if it needs major cleaning15. Maintain a well groomed hair style and wear clean, shiny well polished shoes and a neat uniform while on duty16. Help other employees in department, replacing them temporarily when necessary17. Keep the baggage room clean and in order before going off duty on each shift18. Upon arrival of newspaper, prepare them and deliver them to guest rooms as assigned by the Bell Captain19. Use the Duty Log to document matters of importance20. Operate Communicates equipment21. Arrange transport and coordinate luggage22. Manage the key system securely23. Appreciate the dynamic nature of the Hotel industry and extend these service attributes to all internal customers24. Greets guests at all times in a friendly and helpful manner and attempts to learn and use guest&rsquo;s name at every opportunity25. Does everything possible to ensure that the guests depart the hotel with a positive impression of hotel service26. Attends to guest&rsquo;s complaints, inquiries and requests, referees problems to supervisor/Assistant Manager if he/she unable to assistSELF MANAGEMENT1. Comply with Hotel Rules and Regulations and provisions contained in the Employment Handbook2. Comply with Company Grooming Standards at all times to portray a professional image of self and the hotel.3. Comply with Time and Attendance Policies set by the hotel.4. Actively participate in training and development programs and maximize opportunities for self-development5. Demonstrate understanding and awareness of all policies and procedures relating to Health, Hygiene and Fire Life Safety6. Familiarize yourself with emergency and evacuation procedures7. Ensure all security incidents, accidents and near misses are always logged in a timely manner and brought to the attention of the Line Manager8. Comply with the Company&rsquo;s Corporate Code of Conduct9. Familiarize self with the company values and model desired behaviors .10. Perform all tasks as directed by the Manager in pursuit of the achievement of business goalsNote: Transferable visa, no live out allowance, salary QR 1,500Job Type: Full-timePay: From QAR1,500.00 per monthExperience:<ul><li>work in hotel as Concierge Agent: 1 year (Required)</li></ul>

Concierge Agent

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