real estate agent

front desk agent

sales manager

sales representative

account manager

call center agent

Wolf Group

Key Responsibilities<ul><li>Manage inbound and outbound customer calls in a professional and courteous manner.</li><li>Provide accurate information regarding company services, appointments, and customer inquiries.</li><li>Coordinate effectively with operational departments to ensure timely service delivery.</li><li>Handle customer concerns and complaints while maintaining a high level of customer satisfaction.</li><li>Schedule and confirm appointments, service bookings, and follow-up calls.</li><li>Maintain accurate customer records and update information within the company system.</li><li>Support customer retention initiatives through proactive communication and follow-up.</li></ul>Qualifications &amp; Requirements<ul><li>Bachelor's degree or Diploma in Business Administration, Customer Service, or a related field is preferred.</li><li>Minimum 1&ndash;2 years of experience in a Call Center, Customer Service, or Reception role.</li><li>Excellent verbal and written communication skills in both Arabic and English.</li><li>Strong interpersonal, organizational, and problem-solving skills.</li><li>Proficiency in Microsoft Office applications and CRM systems.</li><li>Ability to multitask, prioritize tasks, and work efficiently in a fast-paced environment.</li><li>Professional appearance and a customer-focused attitude.</li></ul>Pay: QAR3,000.00 - QAR5,000.00 per monthWork Location: In person

Call Center Agent (Female)

Al Rayah Driving School

Call Center Agent Hindi/ Urdu SpeakerJob Title: Call Center Agent &ndash; Hindi/ Urdu Speaker Job Type: Full-TimeJob SummaryWe are seeking a professional and customer-focused Hindi/ Urdu Speaker Call Center Agent to join our team. The ideal candidate will handle inbound and outbound calls, assist customers with inquiries, provide accurate information, and ensure a high level of customer satisfaction. Strong communication skills in both Hindi/ Urdu and English are essential.Key Responsibilities<ul><li>Handle inbound and outbound customer calls professionally and efficiently</li><li>Respond to customer inquiries and provide accurate information regarding products and services</li><li>Resolve customer complaints and concerns in a timely manner</li><li>Maintain accurate records of customer interactions and transactions</li><li>Follow company procedures and service standards</li><li>Escalate complex issues to the appropriate department when necessary</li><li>Meet performance targets, including response time, call quality, and customer satisfaction</li><li>Maintain confidentiality of customer information</li></ul>Requirements<ul><li>Fluent in Hindi/ Urdu and English</li><li>Previous experience in a call center or customer service role is preferred</li><li>Excellent communication and interpersonal skills</li><li>Strong problem-solving and customer-handling abilities</li><li>Basic computer knowledge and familiarity with call center systems</li><li>Ability to work under pressure and manage multiple tasks</li><li>Flexible to work shifts, weekends, or holidays if required</li></ul>Preferred Qualifications<ul><li>Experience in customer support, telesales, or contact center operations</li><li>Positive attitude and strong teamwork skills</li></ul>Benefits<ul><li>Accommodation, Transportation</li><li>Competitive salary</li><li>Training and career growth opportunities</li><li>Supportive work environment</li></ul>Job Type: Full-timePay: Up to QAR2,000.00 per monthApplication Question(s):<ul><li>Are you fluent in speaking T agalog and able to communicate professionally with customers?</li></ul>Work Location: In person

Call Centre Agent

Kafu Facility Management

Job description:<ul><li>Take customer calls and provide accurate, satisfactory answers to their queries and concerns</li><li>De-escalate situations involving dissatisfied customers, offering patient assistance and support</li><li>Call clients and customers to inform them about the company&rsquo;s new products, services and policies</li><li>Guide callers through troubleshooting, navigating the company site or using the products or services</li><li>Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items</li><li>Collaborate with other call center professionals to improve customer service</li><li>Help to train new employees and inform them about the company&rsquo;s customer management policies</li><li>Microsoft Office Skills</li></ul>Requirements:<ul><li>Good command of English &ndash; Preferred or required depending on business needs</li><li>Previous experience in a call center or customer service role is an advantage</li><li>Excellent communication and interpersonal skills</li><li>Patience, empathy and ability to handle pressure</li><li>Basic computer and typing skills</li><li>Ability to work in shifts, including weekends and holidays, if required</li></ul>Job Type: Full-timePay: QAR5,000.00 - QAR6,000.00 per monthApplication Question(s):<ul><li>Are you ready to join immediately with N O C?</li></ul>Experience:<ul><li>Call Center Agent: 2 years (Required)</li></ul>Language:<ul><li>Arabic (Required)</li></ul>Work Location: In person

Customer Service Coordinator - Arabic Speaking

up town properties

مطلوب موظفة كول سنتر وحجز مواعيد &ndash; دوام كامل Call Center &amp; Appointment Coordinator &ndash; Full Timeتعلن شركة في الدوحة عن حاجتها إلى موظفة كول سنتر للانضمام إلى فريق العمل.A company in Doha is looking for a Call Center Agent to join the team.طبيعة العمل | Job Description:<ul><li>العمل مكتبي عبر الهاتف فقط</li><li>Office work by phone only</li><li>لا يوجد مقابلة مع العملاء أو استقبال جمهور</li></ul>No face-to-face customer meetings or front desk work<ul><li>الرد على الاتصالات وحجز المواعيد</li></ul>Answer calls and book appointmentsFollow up with clients and update dataالمتطلبات | Requirements:<ul><li>متابعة العملاء وتحديث البيانات</li><li>مقيمة في قطر وموجودة في الدوحة</li><li>Must be living in Qatar and based in Doha</li><li>أنثى فقط</li></ul>Female only<ul><li>العمر لا يزيد عن 35 سنة</li></ul>Age not more than 35 yearsPrevious experience in call center or phone customer serviceFluent English speakingGood computer skillsAble to work under pressureClear voice and professional communicationتفاصيل الوظيفة | Job Details:<ul><li>خبرة سابقة في الكول سنتر أو خدمة العملاء الهاتفية</li><li>إجادة اللغة الإنجليزية بطلاقة</li><li>مهارة استخدام الكمبيوتر</li><li>القدرة على العمل تحت الضغط</li><li>صوت واضح وأسلوب احترافي</li><li>الدوام: 8 ساعات يومياً</li><li>Full-time: 8 hours daily</li><li>الموقع: الدوحة &ndash; قطر</li></ul>Location: Doha &ndash; Qatar<ul><li>الراتب: يتم تحديده وقت المقابلة حسب الخبرة</li></ul>Salary will be decided during the interview based on experienceللمهتمات | For Applicants:يرجى إرسال السيرة الذاتية إلى البريد الإلكتروني التالي:Please send your CV to:khiami.marwa@gmail.comأو التواصل عبر رقم الهاتف / الواتساب:Or contact via phone / WhatsApp:50285508سيتم التواصل مع المرشحات المناسبات لتحديد موعد المقابلة. Only shortlisted candidates will be contacted for interviewPay: QAR4,000.00 - QAR5,000.00 per monthWork Location: Remote

مطلوب موظفة كول سنتر وحجز مواعيد/Call Center & Appointment Coordinator

DOC Medical Center

<div>
 DOC Medical Center is seeking a customer-focused Call Center Representative responsible for managing patient communications, scheduling appointments, handling inquiries, and ensuring an exceptional patient experience. The role serves as the first point of contact for patients, supporting efficient appointment management, accurate information gathering, and seamless coordination with clinical and administrative teams.
 
 
 
 Requirements
 
 
 
 Bachelor's Degree (minimum requirement) with a medical or allied healthcare background (mandatory).
 
 
 3+ years of experience in a healthcare call center or medical receptionist role.
 
 
 Strong knowledge of appointment scheduling systems and medical software.
 
 
 Excellent verbal and written communication skills in English and Arabic.
 
 
 Strong customer service, interpersonal, and problem-solving skills.
 
 
 Proficiency in Microsoft Office and patient management systems.
 
 
 Ability to multitask and work effectively in a fast-paced healthcare environment.
 
 
 Applicant must be locally available in Qatar.
 
 
 
 Key Responsibilities
 
 
 
 Handle inbound and outbound calls, appointment bookings, rescheduling, and cancellations.
 
 
 Verify patient information and maintain accurate records in the hospital information system.
 
 
 Provide accurate information on services, physicians, clinic schedules, and appointment requirements.
 
 
 Coordinate with clinical and administrative teams to ensure efficient patient flow.
 
 
 Respond to patient inquiries professionally and resolve concerns in a timely manner.
 
 
 Follow up on missed appointments, patient feedback, and service requests.
 
 
 Maintain confidentiality of patient information and comply with organizational policies.
 
 
 Generate reports and support departmental performance objectives as required.
 
 
 Ensure high standards of customer service and patient satisfaction at all times.
</div>

Call Center Representative

Integrated Recruitment Solutions

<ul><li>Diploma or Bachelor&rsquo;s degree</li><li>Proven experience in the same role</li><li>Fluent in English &amp; Arabic (spoken &amp; written)</li><li>Open to both male and female candidates</li><li>Local candidates (in Qatar) will be given priority</li></ul>Pay: QAR3,200.00 - QAR4,200.00 per monthEducation:<ul><li>Diploma (Preferred)</li></ul>Experience:<ul><li>Customer Service, Helpdesk, Call Center, Admin..: 5 years (Required)</li></ul>Language:<ul><li>Arabic (Required)</li><li>English (Required)</li></ul>Work Location: In person

Customer Service Agent (Bilingual : Arabic & English)

Vistas Global

ABOUT THE ROLEWe are looking for a friendly, professional Customer Service Agent to man our customer service stations across the Precinct. Handle guest enquiries, manage sales, and ensure all public areas remain clean and welcoming.KEY RESPONSIBILITIESCustomer Service &amp; Desk Operations<ul><li>Customer service stations and implement service strategies on each shift</li><li>Ensure correct setup of Concierge Desk, Telephone System, Music System, and POS Machines; report issues to Call Center</li><li>Respond to all incoming calls and desk enquiries promptly and professionally</li><li>Provide accurate information about events, activities, prices, and tickets</li><li>Lead tour groups around the Park when required</li><li>Meet and greet local and international visitors</li></ul>Financial &amp; Sales Duties<ul><li>Collect fees and assist with ticket sales</li><li>Manage Daily Petty Cash Float for Gift Vouchers, Business Services, and Water Shuttle Services</li><li>Maintain logs for credit card and cash sales; distribute to Call Center Supervisor</li><li>Ensure timely handover of sales receivables and daily banking of sales</li><li>Upload daily credit/debit card sales via POS and produce batch reports</li></ul>Inspections &amp; Reporting<ul><li>Conduct daily walkthroughs of Park public toilets and facilities; report cleanliness issues</li><li>Maintain daily log of calls and tickets logged with Call Center</li><li>Complete Daily Customer Service Report and submit to Supervisor</li><li>Issue monthly reports: Maintenance Log, Ticket Sales, Lost &amp; Found</li></ul>Administration &amp; Coordination<ul><li>Update key log book for Contractors/Operations Department</li><li>Coordinate taxi, limousine, valet, and premium parking requests</li><li>Promote TPQ loyalty programs and handle related issues</li><li>Return all out-of-hours enquiries received via Call Center</li></ul>Team &amp; Culture<ul><li>Maintain neat, professional appearance (5-star uniform standard)</li><li>Attend weekly Customer Service meetings</li><li>Handle customer complaints effectively, even with disgruntled guests</li><li>Assist other departments (Community Services, etc.) as required by management</li></ul>REQUIREMENTS<ul><li>Bachelor's degree</li><li>3&ndash;5 years of customer service experience (hospitality/parks preferred)</li><li>Cash handling &amp; POS skills</li><li>Shift flexibility (weekends/holidays)</li><li>Expertise in Excel,Word and Outlook.</li></ul>Pay: QAR4,000.00 per monthApplication Question(s):<ul><li>Do you agree with the salary bracket provided (QAR 4,000) ?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Language:<ul><li>Arabic (Required)</li></ul>Work Location: In person

Customer Service Officer

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