account manager

receptionist

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assistant manager - front office (night) Jobs in Qatar

assistant manager - front office (night)

duty manager

front desk agent

OUR HABITAS

<div>Company Description 
A World of Wonder
Our Habitas is a global home for a global community of like-minded people seeking connection, inspiration and a better future together. Their experience is powered by music, wellness, art, adventure, food, learning and giving back. Through these pillars, they craft magical worlds of wonder in which strangers become friends and friends become family. This is what Our Habitas call luxury for the soul. Some experiences at Our Habitas have been so impactful that they have made them ritualistic, existing at each of their homes around the world in their own unique way. From the Welcome Ceremony to Family Dinner through to Storytelling and Sunday Sunset Sessions, Our Habitas seek to provide a new kind of hospitality where they bridge the gap between old-world luxury and experiential-first travel. 
Job Description 
We are seeking a professional and friendly Front Desk Agent to join our team in Our Habitas, Ras Abrouq, Qatar, . As the face of our organization, you will play a crucial role in ensuring guest satisfaction by providing exceptional customer service and managing various front desk operations.<ul><li>
Greet and welcome guests in a warm and professional manner</li><li>
Perform efficient check-in and check-out procedures for guests</li><li>
Respond to guest inquiries and requests promptly and courteously</li><li>
Handle reservations, both in-person and over the phone</li><li>
Process payments and manage cash transactions accurately</li><li>
Coordinate with other departments to ensure guest needs are met</li><li>
Maintain a clean and organized front desk area</li><li>
Provide information about hotel services, local attractions, and events</li><li>
Assist with guest complaints and work towards timely resolutions</li><li>
Manage guest communications, including emails, messages, and mail</li><li>
Support other front office operations as needed</li></ul> 

Qualifications 
<ul><li>
High School diploma or equivalent</li><li>
Previous experience in customer service, preferably in the hospitality industry</li><li>
Excellent verbal and written communication skills in English( Arabic and other Languages are Plus)</li><li>
Proficiency in cash handling procedures and computerized cash register systems</li><li>
Strong multitasking abilities and attention to detail</li><li>
Ability to remain calm and professional in high-pressure situations</li><li>
Proficient in using standard office equipment (computer, telephone, copier, fax machine)</li><li>
Basic computer skills, including familiarity with property management systems</li><li>
Flexibility to work various shifts, including weekends and holidays</li><li>
Ability to stand for extended periods and assist with light lifting when necessary</li><li>
Strong problem-solving skills and a customer-focused mindset</li><li>
Collaborative team player with a positive attitude</li></ul></div> <div id='job-id'>Job Id: cGWH4BjeyLm+4eWudUOvt2/mF63sqmPOSxIaN9YyRuqQQOqHkgoVvMozvXKQz8Ct74/I1qb9MBeabiy0yDGAJke0yRVLJUYZLWdWRqQNWVi1foXriFQhn4ZhYJBW8LyRSZPolgJsuwk=</div>

Front Desk Agent

Ritaj Facilities management

Job Summary:The Front Desk Agent is responsible for greeting visitors, answering inquiries, managing bookings or appointments, and ensuring a welcoming and efficient front desk experience. They act as the face of the organization and play a key role in providing excellent customer service.Key Responsibilities:<ul><li>Greet and welcome guests, clients, or visitors in a professional manner.</li><li>Answer phone calls, emails, and messages promptly and courteously.</li><li>Maintain an organized and clean front desk and reception area.</li><li>Respond to customer queries and complaints, escalating issues as needed.</li><li>Schedule appointments or reservations and manage calendars.</li><li>Receive and distribute mail, deliveries, and packages.</li><li>Maintain records, forms, or registration logs as required.</li><li>Follow security procedures and control access to the premises.</li><li>Coordinate with other departments for smooth operations.</li></ul>Qualifications and Skills:<ul><li>High school diploma or equivalent; further education in hospitality or administration is an advantage.</li><li>Proven experience in a customer service or front desk role.</li><li>Excellent communication and interpersonal skills.</li><li>Proficiency in MS Office and front desk systems (e.g., POS, booking software).</li><li>Professional appearance and attitude.</li><li>Ability to multitask and remain calm under pressure.</li><li>Flexibility to work shifts, including evenings, weekends, and holidays.</li></ul>Job Type: Full-timePay: QAR2,000.00 - QAR2,200.00 per month <div id='job-id'>Job Id: 2qM9ji9ARYUSpat86EnZIeZALvHmqvRuFzPx9msBN5RjI2OhMAfAoRqgjXzGQyFf1k3ufR/VuwZ1e1NCDrWlN6T9SrOsPUUVDdsRG6M2g48TwzGci4c=</div>

Millennium Place Doha

As a Front Desk Agent, you are responsible for providing a warm and welcoming experience to guests during their stay. Your primary focus is to efficiently handle check-in and check-out processes, respond to guest inquiries, and ensure a smooth and positive experience throughout their visit. Additionally, you will maintain accurate guest records, handle reservations, and collaborate with other departments to meet guest needs and expectations. Your friendly and professional demeanor will contribute to creating a memorable and enjoyable stay for our guests.&middot; Deliver efficient, courteous, and prompt service to ensure a high level of customer satisfaction from the moment guests arrive until their departure.&middot; Personally greet guests by name if known, escorting them to their rooms to create a sense of anticipation and welcome.&middot; Conduct in-room and hotel familiarization, assisting guests with inquiries or requests related to hotel activities.&middot; Stay informed about hotel information and local services, including operating hours, promotions, events, attractions, and other relevant details to effectively respond to guest queries.&middot; Maintain awareness of daily rate levels and occupancy levels for accurate decision-making.&middot; Adhere to Front Desk cashiering standards, ensuring precise handling of all incidental charges using computerized Front Office systems.&middot; Process accounts seamlessly from check-in to check-out, ensuring the accurate posting of all incidental charges.&middot; Safeguard guest privacy by refraining from disclosing any guest details.&middot; Demonstrate a thorough understanding of the hotel's policies, procedures, and service standards, possessing comprehensive knowledge of hotel facilities and current events.&middot; Uphold environmental, health, and safety standards in alignment with organizational policies.Adhere to the company&rsquo;s environmental, health, and safety procedures and policies.Job Types: Full-time, PermanentPay: QAR2,000.00 per month <div id='job-id'>Job Id: ELmoWj0t4Hr5sHsoB4b3asg33jNp3sIYuRZWar+4hXPugixq3tnHTKRNdPim+SKhU9o+EYFMOnwmzDMQWOJdLYN8JYo1Quh5S4qOQ+wXO20pFDduNtw=</div>

Marriott International

<div>Additional Information 
Job Number25130099 
Job CategoryRooms &amp; Guest Services Operations 
LocationLe Royal M&eacute;ridien Doha, Building No. 153 Street No. 347, Lusail, Qatar, Qatar 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Cash guests' personal checks and traveler's checks. Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications. 
Assist management in training, motivating, and coaching employees; serve as a role model. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Anticipate and address guests&rsquo; service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. 
#LI-MJ1
At Le M&eacute;ridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We&rsquo;re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le M&eacute;ridien. In joining Le M&eacute;ridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div> <div id='job-id'>Job Id: RTEdsWtUSfbJqjLTviT+T1o6vrUXJOU5xTnQQgQceHdvCjJCmQSxBtts3ZTY47ocuVguu8koI0Jv6Lk7EdvPhDp2DCER5hdrCgNQaHJzdNZg5raW820uIrTa1A6N06vlbRr6+sVpGy5LjiC6mnMx6/jcQth86MZ3c3oRuK6dYsPmSYKtsi2HLkUNm6C0CIkw0y6+ow==</div>

Hilton

<div>Front Desk Agent - Waldorf Astoria Doha Lusail
A Front Desk Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out. 
 
What will I be doing?
As a Front Desk Agent, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out. A Front Desk Agent contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
<ul><li>Achieve positive outcomes from Guest queries in a timely and efficient manner</li>
<li>Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required</li>
<li>Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments</li>
<li>Demonstrate a high level of customer service at all times</li>
<li>Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts</li>
<li>Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties</li>
<li>Maximize room occupancy and use up-selling techniques to promote hotel services and facilities</li>
<li>Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy</li>
<li>Comply with hotel security, fire regulations and all health and safety legislation</li>
<li>Act in accordance with policies and procedures when working with front of house equipment and property management systems</li>
<li>Follow company brand standards</li>
<li>Assist other departments, as necessary</li>
</ul>What are we looking for?
Front Desk Agents serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
<ul><li>Previous experience in a customer-focused industry</li>
<li>Completed high school certificate or equivalent</li>
<li>Positive attitude and good communication skills</li>
<li>Commitment to delivering a high level of customer service</li>
<li>Excellent grooming standards</li>
<li>Ability to work on your own and as part of a team</li>
<li>Competent level of IT proficiency</li>
</ul>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
<ul><li>Previous experience in cash handling</li> 
</ul> 
What will it be like to work for Hilton?
The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World&rsquo;s Best Workplaces.
We support the mental and physical wellbeing of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our Go Hilton Team Member Travel discount program. Hilton prioritizes understanding and integrating our Team Members&rsquo; unique perspectives and voices&mdash;along with those of our Guests, Owners, Suppliers, and Partners&mdash;to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it&rsquo;s like to be on Team Hilton!
We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of his or her role, and to receive other benefits and privileges of employment. Please contact us to request accommodation.</div> <div id='job-id'>Job Id: wKgmbwzsRFQEznYNEY6l+2/kF42NbfNVy3ZwXA0PM0S9AlpLBrqP7IAnO81f670bCKAszSuB65bFPTLKcefL4p51PwfGlzuvBVgkoJjdFEBNUmW9ocVs4BoQR0cpij3leeTOVtPFiHUlYVicN5y6aM45fA==</div>

Front Desk Agent - Waldorf Astoria Doha Lusail

<div>Front Desk Agent at The Plaza Doha LXR hotels &amp; resorts
A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. 
 
What will I be doing? 
As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Guest Service Agent truly influences the first impressions of our Guests and, therefore, are responsible for performing the following tasks to the highest standards:
<ul><li>Achieve positive outcomes from Guest queries in a timely and efficient manner</li>
<li>Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required</li>
<li>Ensure that the Guest Service Manager is kept fully aware of any relevant feedback from guests and, or, other departments</li>
<li>Demonstrate a high level of customer service at all times</li>
<li>Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts</li>
<li>Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties</li>
<li>Maximize room occupancy and use up-selling techniques to promote hotel services and facilities</li>
<li>Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy</li>
<li>Comply with hotel security, fire regulations and all health and safety legislation</li>
<li>Act in accordance with policies and procedures when working with front of house equipment and property management systems</li>
<li>Follow company brand standards</li>
<li>Assist other departments, as necessary</li>
</ul>What are we looking for? 
Guest Service Agents serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Previous experience in a customer-focused industry</li>
<li>Positive attitude and good communication skills</li>
<li>Commitment to delivering a high level of customer service</li>
<li>Excellent grooming standards</li>
<li>Calm, efficient, and organized with great attention to detail</li>
<li>Ability to multi-task while maintaining a positive attitude when working with a Guest</li>
<li>Professional manner with an emphasis on hospitality and guest service</li>
<li>Ability to work on your own and as part of a team</li>
<li>Competent level of IT proficiency</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul>
<li>Previous experience in cash handling</li>
<li>Front Office/Concierge experience in the hotel, leisure, and/or entertainment sectors</li>
<li>Conflict resolution experience</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div> <div id='job-id'>Job Id: rUfXzuzjoNe+WbEKG+vnaDQh6mqmQNAv6HUsIKK10W3idAB3HQ4KXjOnWP0Vl09EY7slnOfpow/jC3C+541/I/HAtdsK6ijp+/FdmduNcNQKaZq/GRqjz5Y6zIx3/BtOYDijugguVyyHL2q/hDamtW022BMsOOOqHF8X6Q==</div>

Front Desk Agent at The Plaza Doha LXR hotels & resorts

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25121749
 
 
 
 Job Category
 
 Rooms &amp; Guest Services Operations
 
 
 
 Location
 
 JW Marriott Marquis City Center Doha, Conference Centre Street, West Bay, Doha, Qatar, Qatar,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Position Summary
 
 
 
 Our jobs aren&rsquo;t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
 
 
 No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts &ndash; to get it right for our guests and our business each and every time.
 
 
 
 Preferred Qualifications
 
 
 
 Education: High school diploma or G.E.D. equivalent.
 
 
 Related Work Experience: No related work experience.
 
 
 Supervisory Experience: No supervisory experience.
 
 
 License or Certification: None
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
 
 
 JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>
 <div id='job-id'>Job Id: lIPwbY6qL9d/U3lXaWvxHorHMmvTW2y7paXlucXe2BOR8LOjAJBWixWakJMDsyVmoo+KqjlszgDg8v9Vj2UP/p+ADFKbbMET8KnhpDXNdKby52w5SuMIcJ6vhuMxBsDKI+8LRSG0ZbtI11XMj5aeAfOkdt5vUqnHJK1UzPDbCXst0UmwVfCnjcL92JOO6M1J2jLJnAo9XwvSrw86/y3aiUPeggQln0okhZgSWgn+Nk2geg==</div>

Guest Experience Expert (Front Desk Agent)

Explore 212+ Front desk agent in Qatar this August. Find roles across top companies and apply now to boost your career.

212 front desk agent jobs IN Qatar

Front Desk Agent

Front Desk Agent

Front Desk Agent

Front Desk Agent

Front Desk Agent - Waldorf Astoria Doha Lusail

Front Desk Agent at The Plaza Doha LXR hotels & resorts

Guest Experience Expert (Front Desk Agent)