front desk agent

The Town Hotel

Job Vacancy &ndash; Front Desk Agent(prefer Srilankan nationality)Position: Front Desk Agent(Male)Location: Doha Employment Type: Full-TimeJob Summary We are seeking a friendly, professional, and customer-focused Front Desk Agent to join our team. The successful candidate will be responsible for providing excellent guest service, handling check-ins and check-outs, managing reservations, and ensuring a pleasant stay for all guests.Key Responsibilities Welcome guests and provide a warm, professional first impression.Handle guest check-ins and check-outs efficiently.Manage room reservations and update booking systems.Answer phone calls, emails, and guest inquiries.Process payments and maintain accurate records.Coordinate with housekeeping and other departments to ensure guest satisfaction.Address guest complaints and resolve issues promptly.Provide information about hotel services, facilities, and local attractions.Maintain a clean and organized front desk area.Requirements Previous experience in a hotel front office or customer service role is preferred.Excellent communication and interpersonal skills.Good command of English (additional languages are an advantage).Basic computer skills and familiarity with hotel management systems.Ability to work flexible shifts, including weekends and holidays.Professional appearance and positive attitude.Strong organizational and problem-solving skills.Benefits Competitive salary.Accommodation and transportation (if applicable).Duty meals.Career growth and training opportunities.Friendly and supportive work environment.Job Types: Full-time, Contract, PermanentPay: QAR1,900.00 - QAR2,000.00 per monthWork Location: In person

Front desk agent

Hyatt Regency

<div>
 
 Organization- Hyatt Regency Doha
 
 
 
 
 Summary
 
 
 
 About Hyatt Regency Oryx Doha:
 
 
 Welcome to Hyatt Regency! One of Hyatt's very first brands of hotels and resorts, Hyatt Regency brings people together and fosters connections at more than 175 Hyatt Regency hotels and resorts worldwide.
 
 
 The alluringly modern Hyatt Regency Oryx Doha is conveniently located close to Hamad International Airport and just a few minutes away from the heart of the city, the palm-fringed Corniche, National Museum of Qatar and Doha&rsquo;s business district. With its contemporary architecture and warm hospitality, the hotel creates the perfect ambience for business and leisure travelers through stress-free environment designed for productivity and peace of mind with the tools to stay connected and energized.
 
 
 About the role:
 
 
 We are looking for colleagues who can quickly perpetuate a culture that embraces modern design and exceptional service, who have a passion for outstanding customer-tailored service that is both unique and authentic. We believe our guests select our hotel because of our caring and attentive colleagues who provide efficient service and create seamless, intuitive, signature experience making our guests&rsquo; stay free from stress and filled with success.
 
 
 As Guest Service Officer &ndash; Front Office you will be creating a welcoming experience for our guests through helpful and exceptional service: greeting the guests when they arrive at the hotel, assisting them with the registration, processing payments and responding to the guests&rsquo; inquiries. In this position you will be proactively resolving service-related concerns and providing appropriate follow up. This highly visible role gives opportunity for casual conversation and has a direct impact on creating signature experience.
 
 
 
 Qualifications
 
 
 
 What we are looking for:
 
 
 Relevant degree or diploma in Hospitality or Tourism management
 
 
 Exceptional interpersonal skills showing care and the ability to connect and care for our guests
 
 
 International experience in luxury hotel brands demonstrating adaptability to a range of cultures and environments
 
 
 Desire to constantly learn and ambition to grow
 
 
 Ability to work under pressure
 
 
 Excellent English
 
 
 What we are offering:
 
 
 Competitive tax free salary and benefits
 
 
 Opportunities for career growth within the global company
 
 
 Discounted rooms at Hyatt wordwide
</div>

Guest Service Officer - Front Office

Vistas Global

ABOUT THE ROLEWe are looking for a friendly, professional Customer Service Agent to man our customer service stations across the Precinct. Handle guest enquiries, manage sales, and ensure all public areas remain clean and welcoming.KEY RESPONSIBILITIESCustomer Service &amp; Desk Operations<ul><li>Customer service stations and implement service strategies on each shift</li><li>Ensure correct setup of Concierge Desk, Telephone System, Music System, and POS Machines; report issues to Call Center</li><li>Respond to all incoming calls and desk enquiries promptly and professionally</li><li>Provide accurate information about events, activities, prices, and tickets</li><li>Lead tour groups around the Park when required</li><li>Meet and greet local and international visitors</li></ul>Financial &amp; Sales Duties<ul><li>Collect fees and assist with ticket sales</li><li>Manage Daily Petty Cash Float for Gift Vouchers, Business Services, and Water Shuttle Services</li><li>Maintain logs for credit card and cash sales; distribute to Call Center Supervisor</li><li>Ensure timely handover of sales receivables and daily banking of sales</li><li>Upload daily credit/debit card sales via POS and produce batch reports</li></ul>Inspections &amp; Reporting<ul><li>Conduct daily walkthroughs of Park public toilets and facilities; report cleanliness issues</li><li>Maintain daily log of calls and tickets logged with Call Center</li><li>Complete Daily Customer Service Report and submit to Supervisor</li><li>Issue monthly reports: Maintenance Log, Ticket Sales, Lost &amp; Found</li></ul>Administration &amp; Coordination<ul><li>Update key log book for Contractors/Operations Department</li><li>Coordinate taxi, limousine, valet, and premium parking requests</li><li>Promote TPQ loyalty programs and handle related issues</li><li>Return all out-of-hours enquiries received via Call Center</li></ul>Team &amp; Culture<ul><li>Maintain neat, professional appearance (5-star uniform standard)</li><li>Attend weekly Customer Service meetings</li><li>Handle customer complaints effectively, even with disgruntled guests</li><li>Assist other departments (Community Services, etc.) as required by management</li></ul>REQUIREMENTS<ul><li>Bachelor's degree</li><li>3&ndash;5 years of customer service experience (hospitality/parks preferred)</li><li>Cash handling &amp; POS skills</li><li>Shift flexibility (weekends/holidays)</li><li>Expertise in Excel,Word and Outlook.</li></ul>Pay: QAR4,000.00 per monthApplication Question(s):<ul><li>Do you agree with the salary bracket provided (QAR 4,000) ?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Language:<ul><li>Arabic (Required)</li></ul>Work Location: In person

Customer Service Officer

A to Z Services Group

We are seeking a professional, customer-focused, and well-presented Concierge to join our team immediately. The ideal candidate will be responsible for providing exceptional guest and tenant services, handling inquiries, coordinating requests, and ensuring a welcoming and positive experience for all visitors.Key Responsibilities<ul><li>Greet and assist guests, visitors, and tenants in a courteous and professional manner.</li><li>Respond to inquiries and provide accurate information regarding facilities, services, and local amenities.</li><li>Coordinate transportation, reservations, and special requests as required.</li><li>Manage incoming calls, emails, and visitor records.</li><li>Assist with access control and visitor registration procedures.</li><li>Handle customer complaints and service requests efficiently and professionally.</li><li>Coordinate with security, housekeeping, maintenance, and other departments to ensure seamless service delivery.</li><li>Maintain a clean, organized, and professional reception/concierge area.</li><li>Support administrative and customer service functions as assigned.</li></ul>Requirements<ul><li>Minimum 2 years of experience in Concierge, Front Desk, Guest Relations, Customer Service, Hospitality, or a similar role.</li><li>Excellent communication and interpersonal skills.</li><li>Professional appearance and customer-oriented attitude.</li><li>Strong organizational and multitasking abilities.</li><li>Proficiency in Microsoft Office applications.</li><li>Ability to work flexible shifts, including weekends and holidays if required.</li><li>Fluency in English is mandatory; Arabic is an advantage.</li><li>Valid Qatar ID (QID) with transferable visa preferred.</li></ul>Preferred Qualifications<ul><li>Experience in hotels, residential towers, commercial properties, or premium facilities management environments.</li><li>Immediate availability to join.</li></ul>Benefits<ul><li>Competitive salary package.</li><li>Career growth opportunities.</li><li>Professional working environment.</li></ul>Interested candidates who can join immediately are encouraged to apply with their updated CV.Application Question(s):<ul><li>Do you currently hold a valid Qatar ID (QID)? Is it Transferable</li><li>Are you fluent in English?</li><li>Are you willing to work shifts?</li><li>How soon can you join?</li><li>How many years of concierge/front desk/customer service experience do you have?</li></ul>Work Location: In person

Concierge

Doll house beauty and Spa

We are a busy, welcoming salon dedicated to delivering exceptional client experiences. Our team is passionate about beauty, and we're looking for a friendly, organised receptionist to be the first face our clients see.The RoleAs our Salon Receptionist, you'll be the heartbeat of our front desk &mdash; managing appointments, greeting clients, and keeping the salon running smoothly behind the scenes.Key Responsibilities:<ul><li>Welcome clients warmly and ensure they feel comfortable from arrival to departure</li><li>Manage bookings via phone, email, and booking software</li><li>Handle client enquiries, provide service information, and upsell treatments and products</li><li>Process payments and maintain accurate records</li><li>Coordinate schedules for stylists/therapists to maximise efficiency</li><li>Keep reception tidy and stocked</li><li>Handle complaints professionally and escalate where necessary</li><li>Manage bookings targets to support sales goals</li><li>Oversee inventory of products and supplies to ensure availability</li></ul>What We're Looking For<ul><li>Receptionist experience or background in customer service/hospitality (salon experience a plus)</li><li>Excellent communication and interpersonal skills</li><li>Professional presentation with confidence and polish</li><li>Strong organisational skills and ability to multitask in a fast-paced environment</li><li>Comfort with booking systems and basic computer skills</li><li>Passion for beauty and client care</li></ul>What We Offer<ul><li>Competitive salary (based on experience)</li><li>Staff discounts on treatments and products</li><li>A supportive, fun team environment</li><li>Opportunities for growth and development</li><li>Accommodation and Transportation</li></ul>Pay: QAR3,000.00 - QAR4,000.00 per monthWork Location: In person

Salon Receptionist Wanted

The Neighbors Specialty Coffee

About The Neighbors Specialty CoffeeThe Neighbors Specialty Coffee is a specialty caf&eacute; in Doha, Qatar, dedicated to serving high-quality coffee and creating a welcoming environment for our community. We focus on product quality, customer service, and efficient operations. To support our daily business activities, we are seeking a reliable and organized Administrator to join our team.Job SummaryThe Administrator will be responsible for managing administrative tasks, maintaining operational records, supporting inventory documentation, and assisting management with coordination and reporting. The ideal candidate will have previous administrative experience, strong organizational skills, and the ability to work effectively in a fast-paced caf&eacute; environment.Key ResponsibilitiesAdministrative Support<ul><li>Maintain accurate records of daily sales, invoices, and operational documents.</li><li>Organize and update electronic and paper filing systems.</li><li>Prepare administrative reports and summaries for management as required.</li><li>Coordinate internal communications between management and staff.</li></ul>Operational Coordination<ul><li>Support staff scheduling and attendance tracking.</li><li>Assist in maintaining inventory records and supplier documentation.</li><li>Prepare purchase orders and track deliveries.</li><li>Ensure required business and compliance documents are properly maintained.</li></ul>Financial &amp; Documentation Support<ul><li>Assist with invoice verification and expense tracking.</li><li>Maintain basic bookkeeping records and coordinate with external accountants when required.</li><li>Support payroll documentation and employee record maintenance.</li></ul>Customer &amp; Front Desk Support<ul><li>Answer phone calls and respond to email inquiries professionally.</li><li>Assist with reservations, catering requests, and customer inquiries.</li><li>Escalate customer concerns to management when necessary.</li></ul>Requirements<ul><li>Minimum 1&ndash;3 years of experience in an administrative role.</li><li>Experience in hospitality, caf&eacute;, or restaurant environments is preferred.</li><li>Proficiency in Microsoft Office applications (Word, Excel, Outlook).</li><li>Basic knowledge of accounting and record-keeping procedures.</li><li>Strong organizational and multitasking abilities.</li><li>Good communication skills in English; Arabic is an advantage.</li><li>Ability to handle confidential information with professionalism.</li><li>Legal authorization to work in Qatar.</li></ul>Preferred Qualifications<ul><li>Diploma or bachelor&rsquo;s degree in Business Administration, Hospitality Management, or a related field.</li><li>Familiarity with POS systems and inventory management software.</li><li>Experience supporting HR documentation and payroll processes.</li></ul>Work Environment<ul><li>On-site position based in Doha, Qatar.</li><li>Fast-paced specialty coffee environment.</li><li>Collaborative and team-oriented workplace.</li></ul>Pay: QAR5,500.00 - QAR8,000.00 per monthWork Location: In person

Administrator

The Clean Team

Job OverviewWe are seeking a highly organized, proactive, and people-centric Operations &amp; Administrative Supervisor to lead our front-line coordination team. In this role, you will be the central hub of our daily operations, ensuring seamless communication between our staff, field personnel, and clients.This is not a passive desk job; it is a fast-paced, communication-heavy role that requires exceptional multitasking, quick problem-solving, and top-tier interpersonal skills. If you thrive in a dynamic environment where you can lead a team and directly impact client satisfaction, we want to hear from you.Key Responsibilities:Team Leadership &amp; Task Distribution:<ul><li>Supervise &amp; Empower: Oversee the daily workflow of the administrative support team, ensuring high morale and productivity.</li><li>Task Delegation: Efficiently distribute daily administrative tasks, inbound requests, and scheduling duties across the team based on current priorities.</li><li>Performance Monitoring: Provide ongoing coaching, feedback, and support to team members to maintain high service standards.</li></ul>Operational Coordination &amp; Dispatch<ul><li>Staff Mobilization: Conduct active outreach and daily check-ins with field staff to confirm schedules, availability, and shift attendance.</li><li>Logistics &amp; Transport Management: Coordinate and oversee the daily scheduling of staff pick-ups and drop-offs, ensuring optimal routing and punctual arrivals.</li><li>Client Briefing Delivery: Contact cleaning and field personnel directly to communicate specific client instructions, special requests, and site-to-site updates.</li></ul>Problem Solving &amp; Client Relations<ul><li>Real-Time Troubleshooting: Act as the first point of escalation for daily operational hiccups (e.g., staff delays, scheduling conflicts, last-minute cancellations) and resolve them swiftly.</li><li>Quality Assurance: Follow up with clients and field staff to ensure instructions were executed perfectly and service standards were met.</li></ul>Qualifications &amp; Requirements<ul><li>Experience: 2&ndash;4 years of experience in an administrative supervisor, dispatch coordination, logistics, or high-volume team lead role.</li><li>Communication Skills: Exceptional verbal and written communication skills. You must be comfortable spending a significant portion of your day on the phone directing staff and speaking with stakeholders.</li><li>Interpersonal Prowess: Outstanding &quot;people skills&quot; with the ability to motivate field staff, manage diverse personalities, and remain calm under pressure.</li><li>Problem-Solving: Strong critical-thinking skills with a proven track record of solving logistical puzzles on the fly.</li><li>Tech Savvy: Proficiency with scheduling software, CRM tools, and the MS Office Suite (Excel, Word, Outlook).</li></ul>What We Offer<ul><li>Competitive salary and performance-based incentives.</li><li>A vibrant, supportive, and collaborative team culture.</li><li>Opportunities for professional growth and career advancement.</li></ul>Work Location: In person

Operations / Admin Supervisor

Explore 49+ Front desk agent in Qatar this June. Find roles across top companies and apply now to boost your career.