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ai business analyst banking insurance

Nagarro

<div>
 
 Job Description
 
 
 
 We are looking for an
 
 AI Business Analyst
 
 to bridge business and technical teams for AI/ML solutions in
 
 Banking and Insurance
 
 . You will gather requirements, define solution scope, and ensure alignment with enterprise standards.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Engage stakeholders to capture business goals and translate them into functional &amp; non-functional requirements.
 </li>
 <li>
 Prioritize features based on business value and feasibility.
 </li>
 <li>
 Assess data readiness and collaborate with data scientists and architects on solution design.
 </li>
 <li>
 Document user stories, acceptance criteria, and process flows using Figma and Miro.
 </li>
 <li>
 Support model training, validation, and ensure compliance with Responsible AI and regulatory norms.
 </li>
 <li>
 Define KPIs, track performance, and recommend enhancements for continuous improvement.
 
 
 </li>
 </ul>
 
 Must-Have Skills:
 
 
 
 <ul>
 <li>
 Strong Generative AI fundamentals.
 </li>
 <li>
 8+ years of experience
 </li>
 <li>
 Experience in Banking &amp; Insurance domain.
 </li>
 <li>
 Proficiency in Figma and Miro for process visualization.
 </li>
 <li>
 Arabic language proficiency (verbal &amp; written).
 </li>
 </ul>
</div>

AI Business Analyst – Banking & Insurance

Suntech Innovation

<div>About the role

At Suntech Innovation, we specialize in product R&amp;D for the iGaming market, building scalable SaaS-based B2B platforms that power next-generation gaming experiences.

We are looking for a Middle Product Business Analyst to drive the development of a sports-focused product line within our iGaming ecosystem.

This role combines product ownership and business analysis responsibilities &mdash; you will shape product direction, while also being deeply involved in requirements definition, integrations, and delivery execution.

You will work at the intersection of business, product, and engineering, ensuring that product ideas are translated into clear, actionable, and high-quality deliverables. 
Responsibilities

Strategic Business Analysis
<ul>
<li>Contribute to Product roadmap aligned with business goals and market insights</li>
<li>Champion an AI-first approach by identifying opportunities to embed AI in business processes</li>
<li>Map client requirements to the right B2B model and customization scope</li>
<li>Translate high-level product ideas into epics, features, and actionable backlog items</li>
<li>Support prioritization decisions based on business value, risks, and dependencies</li>
<li>Analyze market trends, competitors, and user behaviour within domain of work</li>
<li>Own end-to-end requirements lifecycle (discovery delivery validation)</li>
<li>Elicit, analyze, and document:
<ul><li>Business requirements</li>
<li>Functional &amp; Technical specifications</li>
<li>User stories &amp; acceptance criteria</li>
</ul></li><li>Document requirements using wireframes and process flows (BPMN/UML) to guide development</li>
<li>Ensure clarity, completeness, and traceability of requirements</li>
<li>Coordinate with tech teams to ensure seamless onboarding and integration delivery</li>
<li>Support operational business requests to ensure timely and efficient issue resolution</li>
<li>Work with APIs, ensuring robust, scalable, and efficient system integrations</li></ul> 


Requirements 

Must-have
<ul>
<li>3&ndash;4+ years of experience as a Business Analyst or related Product Ownership role</li>
<li>Experience in iGaming or complex B2B digital products</li>
<li>Strong experience in:
<ul><li>Requirements gathering &amp; documentation</li>
<li>Writing user stories &amp; acceptance criteria</li>
<li>Working with product backlog (JIRA/Confluence)</li>
</ul></li><li>Hands-on experience with system/provider integrations (APIs, Middleware, SDK, Webhook)</li>
<li>Understanding of SDLC and Agile methodologies (Scrum/Kanban/Scrumban)</li>
<li>Proven experience working with back-office solutions and operational systems</li>
<li>Strong analytical and problem-solving skills</li>
<li>Confident communication and stakeholder management</li>
<li>English level: Upper-Intermediate (B2+)</li></ul> 


Nice to have
<ul>
<li>Experience with product metrics &amp; analytics (Power BI, GTM/GA and similar platforms)</li>
<li>Skilled in defining roadmaps and prioritizing initiatives effectively</li>
<li>Understanding of microservices / system architecture</li>
<li>Working knowledge of database structures and SQL for efficient data handling</li>
<li>Familiarity with UI/UX design concepts and best practices</li></ul> 


What we&rsquo;re looking for
<ul>
<li>Hybrid mindset: able to think strategically like a Product Owner and execute like a strategic Business Analyst</li>
<li>Strong ownership with attention to detail</li>
<li>Structured thinking and ability to work with complex systems</li>
<li>Comfortable working in fast-paced, evolving environments</li>
<li>Proactive, solution-oriented, and business-focused</li></ul> 


Benefits
<ul>
<li>Opportunity to work on complex B2B product in iGaming domain</li>
<li>Direct impact on product decisions and roadmap</li>
<li>Learning &amp; development support (courses, certifications)</li>
<li>Medical insurance</li>
<li>Competitive salary &amp; annual bonus</li>
<li>Flexible, multicultural, and product-oriented environment</li>
<li>Long-term growth opportunities</li></ul> 
 
Interview Process
<ul>
<li>HR Interview (30-45 min)</li>
<li>Technical/Product Interview (1-1.5 hour)</li>
<li>Final Interview (1 hour)</li>
<li>Reference check &amp; Job Offer</li></ul></div>

Middle Product Business Analyst

Deeplight

<div>DeepLight AI is a specialist AI and data consultancy dedicated to transforming the regional corporate landscape through bespoke, high-impact intelligent systems. Based in the UAE, we partner with organizations across diverse sectors&mdash;with a deep-rooted expertise in Financial Services and Banking&mdash;to bridge the gap between complex data and actionable business strategy.
At DeepLight, we don't believe in &quot;off-the-shelf&quot; fixes. We deliver tailored AI solutions designed to integrate seamlessly into existing enterprise architectures, ensuring that innovation is both scalable and secure. From building robust data foundations to deploying sophisticated AI platforms, we empower our clients to lead in an increasingly automated world.
The Senior Project Manager &ndash; Cyber &amp; Technology Operations is a seniority role that demands a seasoned strategic leader to spearhead critical cybersecurity and technology initiatives within a highly regulated UAE banking environment. The position acts as a vital bridge between technical operations and executive governance, requiring a candidate who can orchestrate complex infrastructure modernization and threat management programs while ensuring total alignment with the CISO, CTO, and regional authorities. Success in this role hinges on a profound mastery of the UAE&rsquo;s specific legal landscape&mdash;specifically Federal Decree-Law No. 34, NESA standards, and CBUAE guidelines&mdash;making it essential for the individual to possess both deep technical security expertise and the immediate availability to navigate urgent regulatory requirements on the ground.
Your responsibilities as the Senior Project Manager include; 
<ul><li>
Leading end-to-end delivery of cyber and technology operations programmes across the bank</li><li>
Managing cross-functional stakeholders including CISO, CTO, Risk, Compliance, and business units</li><li>
Overseeing project governance, budgets, resourcing, and reporting at senior leadership level</li><li>
Driving delivery of cyber resilience, threat management, and infrastructure modernisation initiatives</li><li>
Ensuring full compliance with UAE cybersecurity laws and frameworks, including the UAE Cybersecurity Law (Federal Decree-Law No. 34 of 2021), CBUAE guidelines, NESA controls, and ADIO/TDRA requirements</li><li>
Liaising with relevant UAE regulatory bodies as required</li><li>
Identifying and mitigating project risks with a particular focus on operational and cyber risk</li></ul>
As an AI consultancy, our greatest asset is the expertise of our people.
 
While technical mastery is the foundation of what we do, the ability to bridge the gap between complex data science and actionable business value is what defines your success with Deeplight.
 
We're looking for individuals who are not only world-class in their fields of specialism, but also compelling communicators and persuasive advocates for their own skills.
 
You will be the face of our firm, tasked with building trust, articulating the &quot;why&quot; behind your technical decisions, and effectively &quot;selling&quot; your vision to high-level stakeholders.
 
If you thrive on the challenge of presenting cutting-edge solutions as much as you do on building them, you will fit right in. 
Requirements 
What we need you to have: 
<ul><li>
15+ years of project/programme management experience, predominantly within banking or financial services</li><li>
Deep expertise in cybersecurity domains &mdash; security operations, threat intelligence, identity &amp; access management, or cyber resilience</li><li>
Strong working knowledge of UAE cybersecurity regulations including Federal Decree-Law No. 34 of 2021, CBUAE cyber risk guidelines, and NESA</li><li>
Background in technology operations including infrastructure, cloud, or IT service management</li><li>
Proven track record delivering complex programmes in a regulated banking environment</li><li>
UAE residency or ability to relocate immediately preferred</li><li>
Relevant certifications desirable: PMP, PRINCE2, MSP, CISSP, or CISM</li></ul> 

Benefits 
The benefits you'll enjoy as part of this role include: 
<ul><li>
Competitive salary
</li><li>Comprehensive personal health insurance
</li><li>Visa Sponsorship for the successful individual</li><li>
Professional development and certification support</li><li>
Subscription reimbursement relating to your role</li><li>
Opportunity to work on cutting-edge AI projects</li><li>
Monthly Employee Incentive program</li><li>
Career advancement opportunities in a rapidly growing AI company</li></ul> 
This position offers a unique opportunity to shape the future of AI implementation while working with a talented team of professionals at the forefront of technological innovation. The successful candidate will play a crucial role in driving our company's success in delivering transformative AI solutions to our clients. 
 
At DeepLight AI, we recognise that diversity drives innovation. We are committed to fostering an inclusive environment where individuals with different thinking styles can thrive and contribute their unique strengths to our specialised AI and data solutions.
Our goal is to ensure our application and interview process is accessible, predictable, and fair for all candidates.
If you require any specific adjustments to the application process, or if you require any reasonable adjustments should you be successful in being processed to the interview stage, please do let us know. This information will be kept strictly confidential and will not impact hiring decisions.</div>

Senior Project Manager - Cyber & Technology Operations

Al Khayyat Investments (AKI)

<div>
 
 
 
 Data Analyst &ndash; Drive Insights &amp; Intelligent Automation
 
 
 
 
 
 
 
 We&rsquo;re seeking a
 
 Data Analyst
 
 to turn raw data into actionable insights and support AI and digital transformation initiatives. You&rsquo;ll collaborate with AI Engineers and business teams to build reliable data pipelines, ensure data quality, and create dashboards that power smarter decisions.
 
 
 
 
 
 
 What You&rsquo;ll Do:
 
 
 <ul>
 <li>
 Collect, clean, and transform data from multiple enterprise systems.
 </li>
 <li>
 Build and maintain
 
 SQL-based pipelines
 
 and
 
 Power BI dashboards
 
 for insights and KPIs.
 </li>
 <li>
 Support AI/ML initiatives by preparing datasets for model training and evaluation.
 </li>
 <li>
 Automate workflows with
 
 Power Automate, n8n, or Python
 
 , improving efficiency.
 </li>
 <li>
 Monitor data quality, report trends, and provide actionable insights to stakeholders.
 </li>
 <li>
 Write and optimize complex
 
 SQL queries
 
 to extract and validate large datasets from multiple enterprise systems
 </li>
 <li>
 Provide end-user support for data-related queries and incidents within SLA.
 </li>
 </ul>
 
 
 
 
 
 What We&rsquo;re Looking For:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s in
 
 computer science, Engineering, Information Systems
 
 , or related field.
 </li>
 <li>
 
 2+ years
 
 &rsquo; experience in data analysis or business intelligence.
 </li>
 <li>
 Strong in
 
 SQL, Power BI, Python/R
 
 , and cloud platforms (Azure/AWS/GCP).
 </li>
 <li>
 Skilled in data cleaning, modeling, visualization, and workflow automation.
 </li>
 <li>
 Analytical mindset, excellent communication, and collaborative team spirit
 </li>
 <li>
 Experience with enterprise data sources (ERP, CRM, WMS, etc.) and data warehousing concepts.
 </li>
 </ul>
 
 
 
 
 
 Join us
 
 to transform data into business impact and accelerate intelligent automation across the organization!
 
 
 
</div>

Data Analyst - AI Focused (Information Technology)

Dautom

<div>
 
 
 About the Role:
 
 
 <ul>
 <li>
 We are seeking a highly experienced
 
 AI Business Analyst
 
 to lead the strategy, design, and delivery of cutting-edge AI solutions across customer experience and enterprise domains. This role requires a strong blend of product thinking, program management, and technical understanding of AI/ML technologies.
 </li>
 </ul>
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Define and execute a comprehensive AI product roadmap aligned with business objectives, PMO priorities, and regulatory requirements
 </li>
 <li>
 Own the end-to-end product lifecycle, from ideation and PRD development to QA, UAT, release, and post-launch performance tracking
 </li>
 <li>
 Establish and manage feature release cycles using KPIs, user engagement metrics, and system performance indicators
 </li>
 <li>
 Drive Agile delivery across multiple squads, including backlog prioritization, sprint planning, and ensuring traceability to business outcomes
 </li>
 <li>
 Collaborate with cross-functional teams including engineering, data science, UX, and business stakeholders
 </li>
 </ul>
 
 
 Stakeholder Management:
 
 
 <ul>
 <li>
 Act as the primary point of contact between senior leadership, technical teams, and external vendors
 </li>
 <li>
 Identify and mitigate risks while ensuring alignment on scope, timelines, and deliverables
 </li>
 </ul>
 
 
 Required Skills &amp; Qualifications:
 
 
 <ul>
 <li>
 Proven experience in AI/ML product management or program management
 </li>
 <li>
 Strong understanding of Agile methodologies and product lifecycle management
 </li>
 <li>
 Experience working with data science, computer vision, and conversational AI solutions
 </li>
 <li>
 Excellent stakeholder management and communication skills
 </li>
 <li>
 Ability to translate business requirements into scalable AI solutions
 </li>
 </ul>
 
 
</div>

Business Analyst

Safe City Group

About the RoleSafe City Group is hiring a Senior / Lead Business Analyst to support the modernization and delivery of critical enterprise platforms in the UAE.This role is ideal for someone who can act as the bridge between business stakeholders, operations teams, technical teams, security/governance, and delivery leadership. The successful candidate will be responsible for turning business needs into clear, testable, prioritized, and traceable requirements.This is not a passive documentation role. We need someone who can lead workshops, challenge unclear requirements, document business processes, define acceptance criteria, manage stakeholder expectations, support UAT, and help delivery teams build the right solution.What You Will Do<ul><li>Lead requirements workshops, interviews, and discovery sessions with business and technical stakeholders.</li><li>Capture, analyze, and document business, functional, operational, integration, reporting, and non-functional requirements.</li><li>Produce clear and structured documentation, including:</li><li>BRDs</li><li>FRDs</li><li>User stories</li><li>Acceptance criteria</li><li>Use cases</li><li>Process flows</li><li>Data-flow diagrams</li><li>Requirements traceability matrices</li><li>UAT scenarios</li><li>Translate business needs into actionable work items for engineering teams.</li><li>Work closely with solution architects, developers, QA, DevOps, security, and project leadership.</li><li>Identify gaps, conflicts, dependencies, risks, and assumptions in requirements.</li><li>Ensure security, compliance, auditability, access control, logging, and operational requirements are captured early.</li><li>Support backlog grooming, prioritization, sprint planning, and release planning.</li><li>Coordinate UAT preparation, execution, defect tracking, sign-off, and post-release feedback.</li><li>Document current-state and future-state processes.</li><li>Help standardize requirement-gathering and change-control practices.</li><li>Maintain traceability from business requirement to technical implementation to test evidence.</li><li>Support stakeholder reporting, status updates, risks, decisions, and action tracking.</li></ul>Required Experience<ul><li>6+ years of experience as a Business Analyst, Senior Business Analyst, Product Owner, or similar role.</li><li>Experience working on enterprise software, digital transformation, government, transport, security, telecom, banking, insurance, logistics, or large operational systems.</li><li>Strong experience writing BRDs, FRDs, user stories, acceptance criteria, process flows, and UAT test scenarios.</li><li>Ability to understand complex business workflows and translate them into clear system requirements.</li><li>Experience working with software engineering teams using Agile, hybrid Agile, or structured SDLC processes.</li><li>Strong understanding of APIs, integrations, databases, user roles, permissions, workflows, and reporting needs.</li><li>Ability to identify and document non-functional requirements, including:</li><li>Security</li><li>Performance</li><li>Availability</li><li>Audit logging</li><li>Access control</li><li>Data privacy</li><li>Usability</li><li>Operational support</li><li>Strong stakeholder-management skills.</li><li>Strong written and spoken English.</li><li>Ability to manage ambiguity and bring structure to unclear situations.</li><li>Ability to work with technical and non-technical audiences.</li></ul>Strongly Preferred<ul><li>Experience in UAE or GCC public-sector or regulated environments.</li><li>Arabic language ability.</li><li>Experience with traffic systems, transport systems, public safety, emergency response, smart city, enforcement, insurance, or customer-service platforms.</li><li>Experience with Azure DevOps, Jira, Confluence, ServiceNow, or similar tools.</li><li>Experience supporting system modernization or legacy-system replacement.</li><li>Experience working with security, governance, risk, compliance, audit, or ISO-aligned environments.</li><li>Experience creating requirements traceability matrices.</li><li>Experience supporting CAB/change-control processes.</li><li>Experience with data migration, reporting, dashboards, or operational analytics.</li><li>Familiarity with BPMN, UML, wireframes, or process-modeling tools.</li></ul>Key SkillsBusiness Analysis: BRD, FRD, user stories, acceptance criteria, use cases Process: Current-state/future-state mapping, process flows, workflow analysis Delivery: Backlog grooming, sprint support, UAT, release readiness Governance: Change requests, traceability, audit evidence, risk tracking Technical Awareness: APIs, integrations, roles/permissions, data models, reporting Communication: Workshops, stakeholder interviews, executive summaries, status updatesWhat Makes You Successful in This RoleYou are able to walk into an unclear business problem and create structure.You can speak to operations teams in business language, then speak to developers in precise requirements language. You do not simply write down what stakeholders say; you test assumptions, clarify edge cases, document decisions, and make sure requirements can actually be built and tested.You understand that weak requirements create delivery failure. You help prevent that by making scope, priorities, risks, dependencies, and acceptance criteria explicit.Example Responsibilities<ul><li>Convert a verbal stakeholder request into a complete requirement package.</li><li>Identify missing business rules before development starts.</li><li>Define user roles, permissions, and approval flows.</li><li>Document system integration requirements between internal and external platforms.</li><li>Create UAT test scenarios linked to acceptance criteria.</li><li>Track open decisions, assumptions, dependencies, and risks.</li><li>Support release readiness by confirming business sign-off, UAT results, known issues, and operational handover needs.</li><li>Help ensure security and compliance requirements are included before build, not added after delivery.</li></ul>Pay: From AED15,000.00 per monthAbility to commute/relocate:<ul><li>Abu Dhabi: Reliably commute or willing to relocate with an employer-provided relocation package (Required)</li></ul>Experience:<ul><li>Business Analyst: 6 years (Required)</li></ul>Language:<ul><li>Arabic (Required)</li></ul>Work Location: In person

Senior / Lead Business Analyst — Enterprise Applications & Digital Transformation

HSBC

<div>Some careers open more doors than others.
If you&rsquo;re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
HSBC International Wealth and Premier Banking aims to be the international bank of choice for affluent customers, supporting their domestic and international banking, and holistic wealth management needs. We provide a leading premium proposition through Premier Banking and, together with our Global Private Bank, are present across the world&rsquo;s most important markets, booking centers, and corridors most valued by our clients. Our wealth offering is further enhanced through our best-in-class manufacturing capabilities in Asset Management and Insurance.
<div>We are currently seeking an ambitious UAE National to join our International Wealth and Premier Banking (IWPB) team in Al Ain as a KYC CDD Analyst. This role plays a critical role in the overall customer portfolio reviews which are driven by Global Anti Money Laundering (AML), Customer Due Diligence (CDD) and Sanctions requirements and local regulations.</div> 
In this role, you will:<div> 
</div><ul><li>Provide support and guidance to the team on Financial Crime Risk Management activities including KYC, CDD, AML, Sanctions, etc.</li><li>
Be a Subject Matter Expert and support Financial Crime Risk Management on AML, Sanctions and CDD matters.</li><li>
Identify and escalate critical/exceptional issues to the management.</li><li>
Collaborate and maintain good working relationship with stakeholders to ensure all the deliverables are achieved smoothly within scheduled timelines.</li><li>
Be a policy and process Champion in the Financial Crime Risk domain, possessing excellent knowledge on AML &amp; Sanctions policies and CDD requirements.</li><li>
Provide accurate and timely project updates and MI regularly to management and key stakeholders.</li><li>
Ensure tasks/initiatives adhere to both internal and external regulatory requirements, Local and Group policies and standards and minimize general risk to the Group.</li><li>
Ensure due diligence/additional due diligence reviews are undertaken to the required quality and detail on a timely basis to reach the logical conclusion.
</li><li>Communicate effectively and lead discussions on complex queries with Quality Control, Quality Assurance, Compliance team or Relationship Managers (RM)</li><li>
Work with key stakeholders to establish data points in preparation of customer portfolio review
</li><li>Liaise with the RMs, Team Heads and Branch Money Laundering and Compliance Managers (BMLCM) on case matters to ensure alignment and consistent skills and knowledge to handle these reviews and profiling.</li><li>
Engage with clients on behalf of RM to obtain information and documents to meet CDD/ EDD, AML Line of Business requirements.</li><li>
Identify opportunities and enhance operational efficiency for continuous process improvement with positive impact on business.</li><li>
Support management to perform control activities for ongoing risk monitoring as well as ad-hoc projects.</li></ul><div></div> 
To be successful in the role, you should meet the following requirements: 
<ul><li>
Basic knowledge and understanding of banking operations, particularly financial risk and compliance principles.</li><li>
Capability to quickly learn new things, new jurisdiction policies and guidance, new policy, procedure, and confidence in communication of these.
</li><li>Ability to implement risk management policies and procedures.
</li><li>Ability to execute at pace with high focus on results, while managing multiple priorities.
</li><li>Ability to handle crisis situations and take appropriate / timely decisions.
</li><li>Pro-active &amp; business orientated with ability to prioritize and manage conflicting demands and ability to assess stakeholder needs to improve customer experience and show resilience under pressure and providing best in class solutions.</li><li>
Ability to work well under pressure with high degree of accuracy.</li><li>
Graduation degree is a must to secure a UAE Visa and/or Work Permit</li></ul><div></div> 
You&rsquo;ll achieve more at HSBC.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by The Hong Kong and Shanghai Banking Corporation Limited.</div>

KYC CDD (Customer Due Diligence) Analyst - UAE National

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