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enterprise architect p c insurance i dubai i financial services i orient insurance pjsc

Al-Futtaim

<div>
 
 Job Requisition ID:
 
 177488
 
 
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 
 
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
 
 
 
 Job Description:
 
 
 
 The Enterprise Architect (EA) will play a critical role in shaping and governing the enterprise-wide technology architecture for the
 
 Property &amp; Casualty (P&amp;C) Insurance business
 
 . This role focuses on
 
 Agentic AI adoption, digital solution architecture, API-first strategy, and core systems modernization
 
 , ensuring alignment between business strategy and technology execution.
 
 
 The EA will act as a strategic partner to business leaders, product teams, and delivery organizations&mdash;driving a
 
 future-ready, AI-enabled, composable insurance architecture
 
 that accelerates time-to-market, improves operational efficiency, and supports new business models.
 
 
 
 What You Will Do
 
 
 
 <ul>
 <li>
 Enterprise &amp; Domain Architecture (P&amp;C Insurance)
 </li>
 <li>
 Define and maintain the target enterprise architecture for P&amp;C insurance across underwriting, policy administration, claims, billing, reinsurance, and distribution.
 </li>
 <li>
 Develop domain-level reference architectures aligned to business capabilities, value streams, and operating models.
 </li>
 <li>
 Ensure architectural consistency across lines of business while enabling controlled flexibility and innovation.
 </li>
 <li>
 Translate business strategy into clear architectural roadmaps and investment-guiding principles.
 </li>
 <li>
 Agentic AI &amp; Intelligent Automation
 </li>
 <li>
 Define the enterprise architecture for Agentic AI, including autonomous agents, orchestration layers, decision engines, and human-in-the-loop models.
 </li>
 <li>
 Partner with data, AI, and business teams to embed AI agents into core insurance processes (e.g., FNOL, claims handling, underwriting triage, fraud detection, agent assist).
 </li>
 <li>
 Establish guardrails for AI governance, ethics, security, explainability, and regulatory compliance.
 </li>
 <li>
 Drive reuse of AI capabilities via platforms, services, and APIs rather than point solutions.
 </li>
 <li>
 Digital &amp; Experience Architecture
 </li>
 <li>
 Architect digital platforms supporting omnichannel experiences for customers, agents, brokers, and partners.
 </li>
 <li>
 Guide the evolution of portals, mobile apps, workflow tools, and low-code/no-code platforms.
 </li>
 <li>
 Ensure digital solutions are scalable, API-driven, event-enabled, and aligned with experience and journey design.
 </li>
 <li>
 API &amp; Integration Strategy
 </li>
 <li>
 Own the API-first and event-driven architecture strategy across the enterprise.
 </li>
 <li>
 Define standards for REST, event streaming, and async integration patterns.
 </li>
 <li>
 Enable ecosystem integration with partners, insurtechs, intermediaries, and regulators.
 </li>
 <li>
 Govern API lifecycle, security, versioning, and developer enablement.
 </li>
 <li>
 Core Systems Modernization
 </li>
 <li>
 Lead architectural strategy for modernizing core P&amp;C systems (policy, claims, billing), including:
 </li>
 <ul>
 <li>
 Legacy decomposition and strangler patterns
 </li>
 <li>
 SaaS / packaged core platforms
 </li>
 <li>
 Microservices and composable architectures
 </li>
 </ul>
 <li>
 Ensure coexistence and transition strategies between legacy and modern platforms.
 </li>
 <li>
 Balance technical modernization with business continuity and regulatory obligations.
 </li>
 <li>
 Architecture Governance &amp; Delivery Enablement
 </li>
 <li>
 Establish and lead architecture governance, including standards, principles, and design reviews.
 </li>
 <li>
 Work closely with product owners, engineers, and delivery teams to ensure architecture is executable.
 </li>
 <li>
 Provide architectural decision support for major initiatives, vendor selections, and investment cases.
 </li>
 <li>
 Act as a technology thought partner for senior leadership and transformation programs.
 
 
 </li>
 </ul>
 
 Required Skills To Be Successful
 
 
 
 
 Education
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s or Master&rsquo;s degree in Computer Science, Engineering, or a related field.
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 12+ years of experience in enterprise or solution architecture roles.
 </li>
 <li>
 Strong experience in P&amp;C insurance (carrier-side preferred).
 </li>
 <li>
 Proven track record in large-scale digital transformation and core modernization.
 </li>
 <li>
 Hands-on experience with API platforms, integration architecture, and cloud-native designs.
 </li>
 <li>
 Solid understanding of AI/ML architectures, with practical exposure to intelligent automation or agent-based systems.
 
 
 </li>
 </ul>
 
 Technical Knowledge
 
 
 
 <ul>
 <li>
 Enterprise architecture frameworks (e.g., TOGAF, ArchiMate).
 </li>
 <li>
 Cloud platforms (Azure, AWS, or GCP).
 </li>
 <li>
 Microservices, event-driven architectures, and integration middleware.
 </li>
 <li>
 Core insurance platforms and ecosystem tooling.
 </li>
 <li>
 Data, AI, and analytics platforms (conceptual and architectural depth).
 
 
 </li>
 </ul>
 
 What Equips You For The Role
 
 
 
 
 Desired Attributes
 
 
 
 <ul>
 <li>
 Strategic thinker with strong business&ndash;technology translation skills.
 </li>
 <li>
 Comfortable influencing senior stakeholders without direct authority.
 </li>
 <li>
 Pragmatic, outcome-oriented architect&mdash;not ivory-tower.
 </li>
 <li>
 Strong communication and storytelling skills, especially for executives.
 </li>
 <li>
 Passion for AI-enabled transformation and future insurance models.
 
 
 </li>
 </ul>
 
 What Success Looks Like
 
 
 
 <ul>
 <li>
 Clear, actionable enterprise and domain architectures aligned to business strategy.
 </li>
 <li>
 Scalable adoption of Agentic AI across core insurance processes.
 </li>
 <li>
 API-driven, composable architecture enabling speed and ecosystem integration.
 </li>
 <li>
 Controlled modernization of legacy cores with measurable business impact.
 </li>
 <li>
 Architecture seen as an enabler of value, not a constraint.
 
 
 </li>
 </ul>
 
 About Orient Insurance PJSC
 
 
 
 Orient Insurance Company commenced operations in 1982 as a part of the reputed Al-Futtaim Group and has since recorded a progressively steady growth. The Company is counted among the leaders in the UAE insurance market. Orient Insurance Company has a paid-up capital of AED 500 Million which is the highest in the insurance industry in UAE. With head office in Dubai, the company serves its clientele through an extensive branch network in Jebel Ali, Abu Dhabi, Al Ain, Sharjah and Ras Al Khaimah in UAE, Muscat in Sultanate of Oman, Riyadh in Kingdom of Saudi Arabia and Bahrain.
</div>

Enterprise Architect - P&C Insurance I Dubai I Financial Services I Orient Insurance PJSC

<div>Job Requisition ID: 177488 


Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. 


By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day 


Job Description: 

The Enterprise Architect (EA) will play a critical role in shaping and governing the enterprise-wide technology architecture for the Property &amp; Casualty (P&amp;C) Insurance business. This role focuses on Agentic AI adoption, digital solution architecture, API-first strategy, and core systems modernization, ensuring alignment between business strategy and technology execution. 


The EA will act as a strategic partner to business leaders, product teams, and delivery organizations&mdash;driving a future-ready, AI-enabled, composable insurance architecture that accelerates time-to-market, improves operational efficiency, and supports new business models. 


What you will do 

1. Enterprise &amp; Domain Architecture (P&amp;C Insurance) 

<ul>
<li>Define and maintain the target enterprise architecture for P&amp;C insurance across underwriting, policy administration, claims, billing, reinsurance, and distribution.</li>
<li>Develop domain-level reference architectures aligned to business capabilities, value streams, and operating models.</li>
<li>Ensure architectural consistency across lines of business while enabling controlled flexibility and innovation.</li>
<li>Translate business strategy into clear architectural roadmaps and investment-guiding principles.</li></ul> 


2. Agentic AI &amp; Intelligent Automation 

<ul>
<li>Define the enterprise architecture for Agentic AI, including autonomous agents, orchestration layers, decision engines, and human-in-the-loop models.</li>
<li>Partner with data, AI, and business teams to embed AI agents into core insurance processes (e.g., FNOL, claims handling, underwriting triage, fraud detection, agent assist).</li>
<li>Establish guardrails for AI governance, ethics, security, explainability, and regulatory compliance.</li>
<li>Drive reuse of AI capabilities via platforms, services, and APIs rather than point solutions.</li></ul> 


3. Digital &amp; Experience Architecture 

<ul>
<li>Architect digital platforms supporting omnichannel experiences for customers, agents, brokers, and partners.</li>
<li>Guide the evolution of portals, mobile apps, workflow tools, and low-code/no-code platforms.</li>
<li>Ensure digital solutions are scalable, API-driven, event-enabled, and aligned with experience and journey design.</li></ul> 


4. API &amp; Integration Strategy 

<ul>
<li>Own the API-first and event-driven architecture strategy across the enterprise.</li>
<li>Define standards for REST, event streaming, and async integration patterns.</li>
<li>Enable ecosystem integration with partners, insurtechs, intermediaries, and regulators.</li>
<li>Govern API lifecycle, security, versioning, and developer enablement.</li></ul> 


5. Core Systems Modernization 

<ul>
<li>Lead architectural strategy for modernizing core P&amp;C systems (policy, claims, billing), including:</li>
<li><ul><li>Legacy decomposition and strangler patterns</li>
<li>SaaS / packaged core platforms</li>
<li>Microservices and composable architectures</li>
</ul></li><li>Ensure coexistence and transition strategies between legacy and modern platforms.</li>
<li>Balance technical modernization with business continuity and regulatory obligations.</li></ul> 


6. Architecture Governance &amp; Delivery Enablement 

<ul>
<li>Establish and lead architecture governance, including standards, principles, and design reviews.</li>
<li>Work closely with product owners, engineers, and delivery teams to ensure architecture is executable.</li>
<li>Provide architectural decision support for major initiatives, vendor selections, and investment cases.</li>
<li>Act as a technology thought partner for senior leadership and transformation programs.</li></ul> 


Required Skills to be successful 

Education
<ul>
<li>Bachelor&rsquo;s or Master&rsquo;s degree in Computer Science, Engineering, or a related field.</li></ul> 


Experience
<ul>
<li>12+ years of experience in enterprise or solution architecture roles.</li>
<li>Strong experience in P&amp;C insurance (carrier-side preferred).</li>
<li>Proven track record in large-scale digital transformation and core modernization.</li>
<li>Hands-on experience with API platforms, integration architecture, and cloud-native designs.</li>
<li>Solid understanding of AI/ML architectures, with practical exposure to intelligent automation or agent-based systems.</li></ul> 


Technical Knowledge
<ul>
<li>Enterprise architecture frameworks (e.g., TOGAF, ArchiMate).</li>
<li>Cloud platforms (Azure, AWS, or GCP).</li>
<li>Microservices, event-driven architectures, and integration middleware.</li>
<li>Core insurance platforms and ecosystem tooling.</li>
<li>Data, AI, and analytics platforms (conceptual and architectural depth).</li></ul> 


What equips you for the role 

Desired Attributes
<ul>
<li>Strategic thinker with strong business&ndash;technology translation skills.</li>
<li>Comfortable influencing senior stakeholders without direct authority.</li>
<li>Pragmatic, outcome-oriented architect&mdash;not ivory-tower.</li>
<li>Strong communication and storytelling skills, especially for executives.</li>
<li>Passion for AI-enabled transformation and future insurance models.</li></ul> 


What Success Looks Like 

<ul>
<li>Clear, actionable enterprise and domain architectures aligned to business strategy.</li>
<li>Scalable adoption of Agentic AI across core insurance processes.</li>
<li>API-driven, composable architecture enabling speed and ecosystem integration.</li>
<li>Controlled modernization of legacy cores with measurable business impact.</li>
<li>Architecture seen as an enabler of value, not a constraint.</li></ul> 


About Orient Insurance PJSC 


Orient Insurance Company commenced operations in 1982 as a part of the reputed Al-Futtaim Group and has since recorded a progressively steady growth. The Company is counted among the leaders in the UAE insurance market. Orient Insurance Company has a paid-up capital of AED 500 Million which is the highest in the insurance industry in UAE. With head office in Dubai, the company serves its clientele through an extensive branch network in Jebel Ali, Abu Dhabi, Al Ain, Sharjah and Ras Al Khaimah in UAE, Muscat in Sultanate of Oman, Riyadh in Kingdom of Saudi Arabia and Bahrain.</div>

<div>Job Requisition ID: 177430 


Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A&rdquo;rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. 


By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day. 


Job description 


Provide assistance in preparation of budgets, Management reports, and financial statistics required by the Government Ministries and supervise the maintenance of accounts receivable ledger and reconcile the debtors balances with general ledger in an efficient and timely manner consistent with the company&rsquo;s policies, accounting standards and relevant federal laws. 


What you will do 

<ul>
<li>Supervise preparation of the accounts receivable ledger for Orient Head office in order to provide a timely statement of account to the clients for their information and corrective action as required</li>
<li>Reconcile the accounts receivable statements of Orient Head office, branch offices and the chief agency with the general ledger in order to highlight any variances for appropriate follow-up and corrective action by the concerned Management / staff</li>
<li>Provide assistance to the Finance Manager in collecting and compiling relevant data in order to facilitate preparation of reports related to underwriting and financial matters for timely submission to management for information and decision making as required</li>
<li>Provide assistance to the Finance Manager in compiling and collating financial and statistical information reports in order to ensure timely submission to the relevant government departments to comply with the stipulated statutory requirements</li>
<li>Review and analyze the reports submitted by branches in order to verify their financial accuracy and assign an accounting effect to their respective transactions</li>
<li>Maintain and up-date the accounts of the insurance brokers in order to verify and highlight any variances for appropriate corrective action</li>
<li>Check the premium registers in order to verify the accuracy of records and identify variances for appropriate remedial actions</li></ul> 


Required skills to be successful: 

<ul>
<li>Attention to details</li>
<li>strong analytical skills</li>
<li>Good skills in MS office (Excel, Word, PPT) Outlook and internet application</li>
<li>Proactive and self-motivated</li>
<li>Time management and focused delivery of deadlines</li>
Ability to perform under pressure &amp; perform multiple tasks simultaneously 
<li>
</li></ul>What equips you for the role: 

<ul>
<li>Bachelor&rsquo;s Degree in Finance or Accounting</li>
<li>UAE National with Family Book</li>
<li>Fresh graduate or 1 -2 years of experience in banking or Insurance Company</li>
<li>Living in Sharjah or Dubai</li>
<li>Ability to join immediately</li>
<li>Ability to prioritize workload in meeting deadlines and agreed TAT</li></ul> 


About Orient Insurance PJSC: 


Orient Insurance Company commenced operations in 1982 as a part of the reputed Al-Futtaim Group and has since recorded a progressively steady growth. The Company is counted among the leaders in the UAE insurance market. Orient Insurance Company has a paid-up capital of AED 500 Million which is the highest in the insurance industry in UAE. With head office in Dubai, the company serves its clientele through an extensive branch network in Jebel Ali, Abu Dhabi, Al Ain, Sharjah and Ras Al Khaimah in UAE, Muscat in Sultanate of Oman and Bahrain.</div>

UAE National I Assistant Manager - Finance I Dubai I Financial Services

<div>Job Requisition ID: 177394 


Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A&rdquo;rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. 


By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day. 


Job Description: 

The Call Center Executive is responsible for handling inbound and outbound customer interactions, addressing inquiries, resolving issues, and ensuring a high level of customer satisfaction through effective communication and service delivery. 


What you will do 

<ul>
<li>Handle incoming and outgoing calls in a professional and timely manner</li>
<li>Respond to customer inquiries, complaints, and requests efficiently</li>
<li>Provide accurate information about products, services, and processes</li>
<li>Resolve customer issues or escalate to the relevant department when required</li>
<li>Follow up with customers to ensure resolution and satisfaction</li>
<li>Meet individual and team performance targets (KPIs)</li>
<li>Adhere to company policies and quality standards</li></ul> 


Required Skills to be successful 

<ul>
<li>High school diploma or equivalent (Bachelor&rsquo;s degree preferred)</li>
<li>Proven experience in a call center or customer service role is an advantage</li>
<li>Excellent communication and interpersonal skills</li>
<li>Ability to handle pressure and manage time effectively</li>
<li>Basic computer knowledge and familiarity with CRM systems</li></ul> 


What equips you for the role 

<ul>
<li>Customer focus</li>
<li>Communication skills</li></ul> 


About Orient Insurance PJSC 


Orient Insurance Company commenced operations in 1982 as a part of the reputed Al-Futtaim Group and has since recorded a progressively steady growth. The Company is counted among the leaders in the UAE insurance market. Orient Insurance Company has a paid-up capital of AED 500 Million which is the highest in the insurance industry in UAE. With head office in Dubai, the company serves its clientele through an extensive branch network in Jebel Ali, Abu Dhabi, Al Ain, Sharjah and Ras Al Khaimah in UAE, Muscat in Sultanate of Oman, Riyadh in Kingdom of Saudi Arabia and Bahrain.</div>

UAE National I Insurance Assistant - Life/Medical Call center I Dubai

<div>
 
 Job Requisition ID:
 
 177394
 
 
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A&rdquo;rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 
 
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.
 
 
 
 Job Description:
 
 
 
 The Call Center Executive is responsible for handling inbound and outbound customer interactions, addressing inquiries, resolving issues, and ensuring a high level of customer satisfaction through effective communication and service delivery.
 
 
 
 What You Will Do
 
 
 
 <ul>
 <li>
 Handle incoming and outgoing calls in a professional and timely manner
 </li>
 <li>
 Respond to customer inquiries, complaints, and requests efficiently
 </li>
 <li>
 Provide accurate information about products, services, and processes
 </li>
 <li>
 Resolve customer issues or escalate to the relevant department when required
 </li>
 <li>
 Follow up with customers to ensure resolution and satisfaction
 </li>
 <li>
 Meet individual and team performance targets (KPIs)
 </li>
 <li>
 Adhere to company policies and quality standards
 
 
 </li>
 </ul>
 
 Required Skills To Be Successful
 
 
 
 <ul>
 <li>
 High school diploma or equivalent (Bachelor&rsquo;s degree preferred)
 </li>
 <li>
 Proven experience in a call center or customer service role is an advantage
 </li>
 <li>
 Excellent communication and interpersonal skills
 </li>
 <li>
 Ability to handle pressure and manage time effectively
 </li>
 <li>
 Basic computer knowledge and familiarity with CRM systems
 
 
 </li>
 </ul>
 
 What Equips You For The Role
 
 
 
 <ul>
 <li>
 Customer focus
 </li>
 <li>
 Communication skills
 
 
 </li>
 </ul>
 
 About Orient Insurance PJSC
 
 
 
 Orient Insurance Company commenced operations in 1982 as a part of the reputed Al-Futtaim Group and has since recorded a progressively steady growth. The Company is counted among the leaders in the UAE insurance market. Orient Insurance Company has a paid-up capital of AED 500 Million which is the highest in the insurance industry in UAE. With head office in Dubai, the company serves its clientele through an extensive branch network in Jebel Ali, Abu Dhabi, Al Ain, Sharjah and Ras Al Khaimah in UAE, Muscat in Sultanate of Oman, Riyadh in Kingdom of Saudi Arabia and Bahrain.
</div>

Emiratization I Insurance Assistant - Life/Medical Call center I Dubai | Financial Services| Orient I

<div>
 
 Job Requisition ID:
 
 177354
 
 
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 
 
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
 
 
 
 Job Description:
 
 
 
 We are seeking a
 
 Emiratization graduate
 
 who is interested in building a career in the
 
 insurance industry
 
 . The Customer Service Executive will support customers across insurance-related inquiries, policy servicing, and coordination with internal teams, while delivering a high standard of service and professionalism.
 
 
 This role is ideal for
 
 fresh graduates or early‑career professionals (0&ndash;3 years experience)
 
 who are willing to learn and grow within the insurance sector.
 
 
 
 What You Will Do
 
 
 
 <ul>
 <li>
 Handle customer inquiries related to insurance policies, coverage, endorsements, and general service requests
 </li>
 <li>
 Provide accurate and timely information to customers via phone, email, and in person
 </li>
 <li>
 Support policy servicing activities such as renewals, updates, and documentation follow‑ups
 </li>
 <li>
 Coordinate with internal teams (underwriting, claims, operations) to resolve customer requests
 </li>
 <li>
 Maintain accurate records and customer data in internal systems
 </li>
 <li>
 Ensure compliance with company policies, service standards, and regulatory requirements
 </li>
 <li>
 Always deliver professional and customer‑focused experience
 
 
 </li>
 </ul>
 
 Required Skills To Be Successful
 
 
 
 <ul>
 <li>
 Emiratization with Family Book (Emirati) &ndash; mandatory
 </li>
 <li>
 Bachelor&rsquo;s degree in any discipline (fresh graduates are welcome)
 </li>
 <li>
 0&ndash;3 years of experience in customer service, administration, or a related role
 </li>
 <li>
 Strong communication skills in English (Arabic is an advantage)
 </li>
 <li>
 Willingness to work full day from office
 </li>
 <li>
 Interest in building a long‑term career in the insurance industry
 </li>
 <li>
 Basic computer skills and comfort using systems and MS Office
 
 
 </li>
 </ul>
 
 About Orient Insurance PJSC
 
 
 
 Orient Insurance Company commenced operations in 1982 as a part of the reputed Al-Futtaim Group and has since recorded a progressively steady growth. The Company is counted among the leaders in the UAE insurance market. Orient Insurance Company has a paid-up capital of AED 500 million which is the highest in the insurance industry in UAE. With head office in Dubai, the company serves its clientele through an extensive branch network in Jebel Ali, Abu Dhabi, Al Ain, Sharjah and Ras Al Khaimah in UAE, Muscat in Sultanate of Oman, Riyadh in Kingdom of Saudi Arabia and Bahrain.
</div>

Emiratization I Customer Service Executive - Insurance I Dubai | Financial Services| Orient Insurance

<div>Job Requisition ID: 177435 


Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. 


By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day 


Job description 


The successful candidates will be responsible to organise, analyse statistical data, and maintain systematic computerized records related to premiums, which will ensure an efficient control on the underwriting of the company&rsquo;s business. 


What you will do 

<ul>
<li>Managing the existing renewal book, with review of accounts well in advance of renewal date&rsquo;s to ensure the profitability of the book</li>
<li>Handle day to day underwriting functions in a prompt manner by adhering to the prescribed guidelines and procedures</li>
<li>Monitor the progress of risk management of the clients arrange periodic risk surveys</li>
<li>Ability to scrutinize new submissions received and analyze the risk in line with Underwriting Guidelines in support of underwriting decisions</li>
<li>Working closely with different business channels in securing new businesses as well as retention of existing portfolios</li>
<li>Assist in the preparation of management reports, premium and claims statistics, in order to facilitate Management&rsquo;s review and decision making actions</li>
<li>Must provide highest standard of customer experience to all business partners</li></ul> 


Required skills to be successful: 

<ul>
<li>Attention to details</li>
<li>strong analytical skills</li>
<li>Good organizational skills</li>
<li>Good skills in MS office (Excel, Word, PPT) Outlook and internet application</li>
<li>Proactive and self-motivated</li>
<li>Time management and focused delivery of deadlines</li>
Ability to perform under pressure 
<li>
</li></ul>What equips you for the role: 

<ul>
<li>Holding a relevant university degree or general insurance qualification</li>
<li>Having over 5 years of work experience in the field of insurance handling similar job responsibilities.</li>
<li>Experience and sound technical knowledge in handling Property Insurance</li>
<li>Ability to prioritize workload in meeting deadlines and agreed TAT</li></ul> 


About Orient Insurance PJSC: 


Orient Insurance Company commenced operations in 1982 as a part of the reputed Al-Futtaim Group and has since recorded a progressively steady growth. The Company is counted among the leaders in the UAE insurance market. Orient Insurance Company has a paid-up capital of AED 500 Million which is the highest in the insurance industry in UAE. With head office in Dubai, the company serves its clientele through an extensive branch network in Jebel Ali, Abu Dhabi, Al Ain, Sharjah and Ras Al Khaimah in UAE, Muscat in Sultanate of Oman and Bahrain.</div>

UAE National -Insurance Assistant- Property Underwriting

Explore 2586+ Enterprise architect p c insurance i dubai i financial services i orient insurance pjsc in United Arab Emirates this May. Find roles across top companies and apply now to boost your career.

2586 enterprise architect p c insurance i dubai i financial services i orient insurance pjsc jobs In United Arab Emirates

Enterprise Architect - P&C Insurance I Dubai I Financial Services I Orient Insurance PJSC

Enterprise Architect - P&C Insurance I Dubai I Financial Services I Orient Insurance PJSC

UAE National I Assistant Manager - Finance I Dubai I Financial Services

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