maintenance supervisor

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assistant manager - operations coordinator - film studio's culture - spa 238 Jobs in Riyadh

assistant manager - operations coordinator - film studio's culture - spa 238

asstmgr-front office

airport operations supervisor

Hire Rightt - Executive Search & HR Advisory

<div>
 <p>
  <strong>
   RUH AIRPORT IS LOOKING FOR EXPERIENCED PASSENGER HANDLING SUPERVISOR
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Salary: 9600 all inclusive to 10000 after probation (currency in SAR)
 </p>
 <p>
  Experience: 2Y+in ground handling operations in a commercial organisation
 </p>
 <p>
  Language: Fluent Arabic &amp; English (French additional)
 </p>
 <p>
  <br/>
 </p>
 <p>
  Send applications:
  <strong>
   babina@hirerightt.
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  One of the Leading Airline is seeking for skilled professional who can perform service handling according to the standards of quality, safety, security, profitability and customer satisfaction by supervising handling staff in customer service process within different areas (check-in, boarding, transfer, arrival, lounge, etc.). Take decisions regarding all aspects of the customer service and guarantee excellent customer service. Provide a technical support while necessary as well as ensure cost effectiveness of handling to comply with safety &amp; security requirements.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Description:
  </strong>
 </p>
 <ul>
  <li>
   Customer Focus, Quality of Service rendered to the Customers Monitoring special cases, such as First Class, VIP or high revenue customers and provide support agents in case of irregularities to minimise negative impact on customers
  </li>
  <li>
   Personal Attention &amp; Information provided to the customers in due time
  </li>
  <li>
   Knowledge about Safety Awareness, Quality focus, Adaptability, Stress Tolerance, Teamwork
  </li>
  <li>
   Supervise the customer service activity and process including pre &amp; post flight tasks and Verifies compliance with all safety and security procedures
  </li>
  <li>
   Adjusts catering needs
  </li>
  <li>
   Coaches subcontractor agents to ensure compliance with Quality Standards
  </li>
  <li>
   Admin jobs to assist DM and Station Management and maintains relationship with local Airport Authorities
  </li>
  <li>
   Monitors efficiency of local set up and compliance with the SMM (Station Management Manual)
  </li>
  <li>
   Monitors of excess bags tools to cash payments and reports on results.
  </li>
  <li>
   Ensures compliance with dangerous goods regulations
  </li>
  <li>
   Ensure collection of excess baggage fees and handles after-sales queries
  </li>
  <li>
   Handles all activities resulting from an irregularity: rebooking, overbooking, re-routings, refunds, tracing lost luggage, etc.
  </li>
  <li>
   Strong knowledge of all airport operations, passenger handling process (Check-in, Traffic, Ramp, etc.) &amp; digital tools, including Reservations &amp; Ticketing and Interacting with various stakeholders in airport
  </li>
 </ul>
 <p>
 </p>
</div>


Passenger Handling Supervisor

Cathay Pacific

<div></div><div><div><div><div><div><div>Cathay Pacific
</div><div>Airport &amp; Cargo Operations
</div><div>Airport Service Delivery Department
</div><div>Permanent</div>
<div>Riyadh, Saudi Arabia
</div><div>Application deadline: 06 Sep 2025</div>
</div></div></div><div><div><div><div><h2 class="jobSectionHeader"><b>Company Description</b></h2><p>
Cathay is a leading premium travel lifestyle brand based in Hong Kong, offering products and services across four lines of business &ndash; Premium Travel, Cargo, Low-Cost Travel and Lifestyle. The Cathay Group comprises premium full-service airline Cathay Pacific, Cargo business like Cathay Cargo, low-cost airline HK Express, express all-cargo carrier Air Hong Kong, and various other subsidiaries.</p>
<p>
Cathay Pacific was founded in Hong Kong in 1946. The Group has been deeply committed to its home base, extending to the rest of Greater Bay Area, and making substantial investments to develop Hong Kong as one of the world&rsquo;s leading international aviation centres.</p><p></p><h2 class="jobSectionHeader"><b><br>
Role Introduction</b></h2><p>
To oversee and ensure that airport operations during the operational shift run smoothly and efficiently whilst complying with the established safety, security and quality standards.
<br>
<br>
To deliver the best possible operation and airport service experience to ensure our customers always feel special, valued and recognised regardless of circumstance.</p><p></p><h2 class="jobSectionHeader"><b><br>
Key Responsibilities</b></h2><p><b>
Safety, Quality, and Operational Excellence Leader</b></p>
<ul>
<li>Enforce corporate safety, security, and quality standards to ensure regulatory compliance and operational integrity, striving for zero incidents.</li>
<li>Collaborate with airport management to mitigate risks and foster a safety-focused culture.</li>
<li>Act as the Airline&rsquo;s Operational Duty Holder at the airport, adhering to risk escalation protocols.</li>
</ul>
<p><b>Operational Management</b></p>
<ul>
<li>Oversee Ground Handling Agent teams for Cathay flight operations, ensuring punctuality and error-free performance.</li>
<li>Drive continuous improvement in operational effectiveness and productivity.</li>
<li>Conduct regular Quality Control checks on station and supplier performance.</li>
</ul>
<p><b>Customer Experience Champion</b></p>
<ul>
<li>Deliver exceptional customer experiences through high-quality service and product knowledge.</li>
<li>Support adoption of new technologies for enhanced customer service.</li>
<li>Ensure excellence in airport lounge operations and customer-centric service standards.</li>
</ul>
<p><b>Crisis Management and Preparedness</b></p>
<ul>
<li>Prepare teams to handle emergencies, accidents, and irregular operations effectively.</li>
<li>Facilitate exercises and review contingency plans to ensure readiness and compliance standards.</li>
<li>Manage flight disruptions with customer care and choice prioritization.</li>
</ul>
<p><b>Team Leadership and Development</b></p>
<ul>
<li>Lead and motivate teams to achieve success and foster teamwork.</li>
<li>Mentor and develop direct reports, ensuring training and growth opportunities.</li>
<li>Maintain open communication and align employee goals with department objectives.</li>
</ul>
<p><b>Supplier and Cost Management</b></p>
<ul>
<li>Monitor supplier performance and implement improvement plans.</li>
<li>Optimize resource deployment and manage costs to drive efficiency.</li>
<li>Handle station administration duties and support rostering as needed.</li>
</ul>
<p><b>Airport Community Engagement</b></p>
<ul>
<li>Cultivate relationships with airport stakeholders and industry partners.</li>
<li>Represent company interests in airport-related affairs and ensure compliance with competition regulations.</li>
<li>Safeguard and promote the company&rsquo;s reputation within the airport community.</li>
</ul>
<p><b>Emergency and Accident Response</b></p>
<ul>
<li>Fulfill Emergency and Accident (E&amp;A) and Crisis Response responsibilities as required.</li>
</ul><h2 class="jobSectionHeader"><b>Requirements</b></h2><p><b>
Academic qualifications</b></p>
<ul>
<li>A Diploma qualification in an Airport or service-related discipline is a minimum</li>
<li>A Bachelor&rsquo;s degree in an aligned field is desirable</li>
</ul>
<p><b>Knowledge, skills, training and experience</b></p>
<ul>
<li>Excellent command of written and spoken English is mandatory with the local language being an advantage</li>
<li>Three years&rsquo; airport operational / customer handling experience</li>
<li>At least one years&rsquo; recent experience in a supervisory / management capacity with demonstrable ability to establish an appropriate plan and course of action for self and team to accomplish a specific outcome</li>
<li>Superior independent working capabilities with strong decision-making skills</li>
<li>Self-motivated and committed leader who enjoys teamwork</li>
<li>Strong customer service mentality with superior interpersonal skills</li>
<li>Full technical knowledge and capability (multi-skilled) to competently perform each airport job function</li>
<li>Thorough understanding of company policies and international regulatory procedures and all required local regulatory matters</li>
<li>Broad understanding of the mode of operation of the Company, Oneworld partner carriers and other airlines</li>
<li>Understanding of relevant international regulatory safety, industry and operational requirements and trends</li>
<li>Ability to handle and react effectively and spontaneously to the different operational modes such as normal operations, disruption, Emergency and Accident and contingency situations</li>
<li>Adapts to and embraces constant change</li>
</ul><h2 class="jobSectionHeader"><b>Benefits</b></h2><p>
https://careers.cathaypacific.com/who-we-are/why-work-here</p>
<p>
Cathay is proud to offer eligible employees competitive compensation &amp; benefits package, as varied by location, regularly scheduled hours worked, length of employment and employment status as highlighted below.</p>
<ul>
<li>Travel Privileges on Cathay Pacific Airways Global Network</li>
<li>Extensive well-being programs including health and employee assistance program benefits to help you stay well.</li>
<li>Paid Leave</li>
<li>If this position requires a uniform, a uniform allowance will be provided.</li>
</ul><h2 class="jobSectionHeader"><b>Personal &amp; Application Information</b></h2><p>
Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful.</p>
<p>
All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.</p>
<p>
We thank all candidates for your interest in Cathay, and regret that only shortlisted candidates will be notified.</p>
<p>
All job opportunities are published exclusively on our official website. We advise applicants not to apply through or respond to any third-party websites or domains. Kindly exercise caution and avoid unsolicited offers from unofficial sources.</p></div></div></div></div></div></div><p></p>

Duty Airport Operations Manager

<div></div><div><div><div><div><div><div>Cathay Pacific
</div><div>Airport &amp; Cargo Operations
</div><div>Airport Service Delivery Department
</div><div>Permanent</div>
<div>Riyadh, Saudi Arabia
</div><div>Application deadline: 06 Sep 2025</div>
</div></div></div><div><div><div><div><h2 class="jobSectionHeader"><b>Company Description</b></h2><p>
Cathay is a leading premium travel lifestyle brand based in Hong Kong, offering products and services across four lines of business &ndash; Premium Travel, Cargo, Low-Cost Travel and Lifestyle. The Cathay Group comprises premium full-service airline Cathay Pacific, Cargo business like Cathay Cargo, low-cost airline HK Express, express all-cargo carrier Air Hong Kong, and various other subsidiaries.</p>
<p>
Cathay Pacific was founded in Hong Kong in 1946. The Group has been deeply committed to its home base, extending to the rest of Greater Bay Area, and making substantial investments to develop Hong Kong as one of the world&rsquo;s leading international aviation centres.</p>
<p>
Join us and discover just how far you can go!</p><p></p><h2 class="jobSectionHeader"><b><br>
Role Introduction</b></h2><p>
To supervise and support the daily assigned team member functions to ensure overall operations run smoothly and efficiently during the operational shift whilst conforming to established safety and security standards.</p>
<p>
To deliver the best possible operation and airport service experience to ensure our customers always feel special, valued and recognised regardless of circumstance.</p><h2 class="jobSectionHeader"><b>
Key Responsibilities</b></h2><p>
Safety First, Quality Always</p>
<ul>
<li>Execute corporate safety, security and quality policies to ensure the station, employees and suppliers are fully compliant with all regulatory requirements and quality standards</li>
<li>Achieve absolute operational integrity with zero safety defects and security infringements</li>
<li>Support local airport management to identify and mitigate personal, safety and security risks in the workplace for employees (suppliers included) by promoting and developing a culture of zero tolerance on safety and security incidents</li>
</ul>
<p>Operational Excellence</p>
<ul>
<li>Supervise and support Ground Handling Agent teams dedicated to Cathay flight operations to achieve operational excellence of being on time and error free</li>
<li>Assist to implement innovative ideas and strive to do things differently and better in all aspects of airport operations</li>
<li>Assist in ensuring and maintaining operational and productivity performance conformance to standards</li>
<li>Support airport management to conduct regular Quality Control checks on station performance including provision of service by suppliers as required</li>
<li>Conduct flight briefings as required</li>
<li>Willing to take up extra responsibilities (e.g. projects) and work shift duties</li>
<li>Undertake any other reasonable task as required</li>
</ul>
<p>Outstanding Product and Services</p>
<ul>
<li>Ensure people and team are up-to-date with the latest product knowledge and support the team to effectively utilise products and services to provide the highest possible quality of experience for our customers across all touch points</li>
<li>Support the team to deliver &lsquo;Service Straight From The Heart&rsquo; on a daily basis to create genuine connection and memorable experiences for our customers across all points of contact</li>
<li>Support the use of new technologies in the provision of customer service</li>
<li>Give recognition to our highest-value customers (front-end and elite Marco Polo members)</li>
</ul>
<p>Crisis Management capability and preparedness</p>
<ul>
<li>Familiarity with all contingency plans and manual fall-back procedures to meet the required standards</li>
<li>Effectively manage flight disruptions and irregularities and support airport management as required</li>
<li>Ensure our customers are cared for, informed and given choice where possible through the use of disruption management tools</li>
</ul>
<p>People and team</p>
<ul>
<li>Motivate the frontline team (suppliers included) to enable supportive and collaborative teamwork</li>
<li>Support the on-boarding process and probation of new hires (suppliers included) as required</li>
<li>Support and encourage the team (suppliers included) to learn and develop through role modelling, mentoring or on-the-job coaching</li>
<li>Support the team to adopt new challenges and changes</li>
<li>Monitor day-to-day team and/or individual team member performance (suppliers included) and raise suggestions for improvement</li>
</ul>
<p>Supplier Management</p>
<ul>
<li>Assist in monitoring and conducting regular performance review meetings with suppliers</li>
<li>Support the Airport Operations Manager to implement any action plan efficiently and keep track of progress with documented records</li>
</ul>
<p>Cost efficiency and productivity</p>
<ul>
<li>Monitor team daily productivity and flexibility in resource deployment</li>
<li>Support the Airport Operations Manager to drive down costs in daily operation</li>
<li>Support station administration duties</li>
</ul>
<p>Represent Cathay interests in the Airport Community</p>
<ul>
<li>Support the Airport Operations Manager to work with external parties in the best interests of the Company &ndash; authorities, suppliers and service providers, Oneworld Partners, and other airlines</li>
<li>Ensure competition compliance involvement in airport-related industry affairs (i.e. AOC)</li>
</ul><h2 class="jobSectionHeader"><b>Requirements</b></h2><p><b>
Academic qualifications</b></p>
<ul>
<li>Post-secondary school education is desirable</li>
<li>High school graduation</li>
</ul>
<p><b>Knowledge, skills, training and experience</b></p>
<ul>
<li>Good command of written and spoken English is mandatory with the local language being an advantage</li>
<li>1-2 years solid Customer Service experience, preferably in airlines or airport services</li>
<li>Ability to work independently with good decision-making skills</li>
<li>Self-motivated and committed leader who enjoys teamwork</li>
<li>Strong customer service mentality with strong interpersonal skills</li>
<li>Good technical knowledge and capability (multi-skilled) to perform each airport job function (requirement to pass all training arranged by ASD)</li>
<li>Good understanding of Company policies and international regulatory procedures and all required local regulatory matters</li>
<li>Ability to handle different operational modes such as normal operations, disruption, Emergency &amp; Accident and contingency situations</li>
</ul><h2 class="jobSectionHeader"><b>Benefits</b></h2><p>
https://careers.cathaypacific.com/who-we-are/why-work-here</p>
<p>
Cathay is proud to offer eligible employees competitive compensation &amp; benefits package, as varied by location, regularly scheduled hours worked, length of employment and employment status as highlighted below.</p>
<ul>
<li>Travel Privileges on Cathay Pacific Airways Global Network</li>
<li>Extensive well-being programs including health and employee assistance program benefits to help you stay well.</li>
<li>Paid Leave</li>
<li>If this position requires a uniform, a uniform allowance will be provided.</li>
</ul><h2 class="jobSectionHeader"><b>Personal &amp; Application Information</b></h2><p>
Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful.</p>
<p>
All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.</p>
<p>
We thank all candidates for your interest in Cathay, and regret that only shortlisted candidates will be notified.</p>
<p>
All job opportunities are published exclusively on our official website. We advise applicants not to apply through or respond to any third-party websites or domains. Kindly exercise caution and avoid unsolicited offers from unofficial sources.</p></div></div></div></div></div></div><p></p>

Airport Lead

<div></div><div><div><div><div><div><div>Cathay Pacific
</div><div>Airport &amp; Cargo Operations
</div><div>Airport Service Delivery Department
</div><div>Permanent</div>
<div>Riyadh, Saudi Arabia
</div><div>Application deadline: 01 Sep 2025</div>
</div></div></div><div><div><div><div><h2 class="jobSectionHeader"><b>Company Description</b></h2><p>
Cathay is a leading premium travel lifestyle brand based in Hong Kong, offering products and services across four lines of business &ndash; Premium Travel, Cargo, Low-Cost Travel and Lifestyle. The Cathay Group comprises premium full-service airline Cathay Pacific, Cargo business like Cathay Cargo, low-cost airline HK Express, express all-cargo carrier Air Hong Kong, and various other subsidiaries.</p>
<p>
Cathay Pacific was founded in Hong Kong in 1946. The Group has been deeply committed to its home base, extending to the rest of Greater Bay Area, and making substantial investments to develop Hong Kong as one of the world&rsquo;s leading international aviation centres.</p><p></p><h2 class="jobSectionHeader"><b><br>
Role Introduction</b></h2><p>
To oversee and ensure that airport operations during the operational shift run smoothly and efficiently whilst complying with the established safety, security and quality standards.
<br>
<br>
To deliver the best possible operation and airport service experience to ensure our customers always feel special, valued and recognised regardless of circumstance.</p><p></p><h2 class="jobSectionHeader"><b><br>
Key Responsibilities</b></h2><p><b>
Safety, Quality, and Operational Excellence Leader</b></p>
<ul>
<li>Enforce corporate safety, security, and quality standards to ensure regulatory compliance and operational integrity, striving for zero incidents.</li>
<li>Collaborate with airport management to mitigate risks and foster a safety-focused culture.</li>
<li>Act as the Airline&rsquo;s Operational Duty Holder at the airport, adhering to risk escalation protocols.</li>
</ul>
<p><b>Operational Management</b></p>
<ul>
<li>Oversee Ground Handling Agent teams for Cathay flight operations, ensuring punctuality and error-free performance.</li>
<li>Drive continuous improvement in operational effectiveness and productivity.</li>
<li>Conduct regular Quality Control checks on station and supplier performance.</li>
</ul>
<p><b>Customer Experience Champion</b></p>
<ul>
<li>Deliver exceptional customer experiences through high-quality service and product knowledge.</li>
<li>Support adoption of new technologies for enhanced customer service.</li>
<li>Ensure excellence in airport lounge operations and customer-centric service standards.</li>
</ul>
<p><b>Crisis Management and Preparedness</b></p>
<ul>
<li>Prepare teams to handle emergencies, accidents, and irregular operations effectively.</li>
<li>Facilitate exercises and review contingency plans to ensure readiness and compliance standards.</li>
<li>Manage flight disruptions with customer care and choice prioritization.</li>
</ul>
<p><b>Team Leadership and Development</b></p>
<ul>
<li>Lead and motivate teams to achieve success and foster teamwork.</li>
<li>Mentor and develop direct reports, ensuring training and growth opportunities.</li>
<li>Maintain open communication and align employee goals with department objectives.</li>
</ul>
<p><b>Supplier and Cost Management</b></p>
<ul>
<li>Monitor supplier performance and implement improvement plans.</li>
<li>Optimize resource deployment and manage costs to drive efficiency.</li>
<li>Handle station administration duties and support rostering as needed.</li>
</ul>
<p><b>Airport Community Engagement</b></p>
<ul>
<li>Cultivate relationships with airport stakeholders and industry partners.</li>
<li>Represent company interests in airport-related affairs and ensure compliance with competition regulations.</li>
<li>Safeguard and promote the company&rsquo;s reputation within the airport community.</li>
</ul>
<p><b>Emergency and Accident Response</b></p>
<ul>
<li>Fulfill Emergency and Accident (E&amp;A) and Crisis Response responsibilities as required.</li>
</ul><h2 class="jobSectionHeader"><b>Requirements</b></h2><p><b>
Academic qualifications</b></p>
<ul>
<li>A Diploma qualification in an Airport or service-related discipline is a minimum</li>
<li>A Bachelor&rsquo;s degree in an aligned field is desirable</li>
</ul>
<p><b>Knowledge, skills, training and experience</b></p>
<ul>
<li>Excellent command of written and spoken English is mandatory with the local language being an advantage</li>
<li>Three years&rsquo; airport operational / customer handling experience</li>
<li>At least one years&rsquo; recent experience in a supervisory / management capacity with demonstrable ability to establish an appropriate plan and course of action for self and team to accomplish a specific outcome</li>
<li>Superior independent working capabilities with strong decision-making skills</li>
<li>Self-motivated and committed leader who enjoys teamwork</li>
<li>Strong customer service mentality with superior interpersonal skills</li>
<li>Full technical knowledge and capability (multi-skilled) to competently perform each airport job function</li>
<li>Thorough understanding of company policies and international regulatory procedures and all required local regulatory matters</li>
<li>Broad understanding of the mode of operation of the Company, Oneworld partner carriers and other airlines</li>
<li>Understanding of relevant international regulatory safety, industry and operational requirements and trends</li>
<li>Ability to handle and react effectively and spontaneously to the different operational modes such as normal operations, disruption, Emergency and Accident and contingency situations</li>
<li>Adapts to and embraces constant change</li>
</ul><h2 class="jobSectionHeader"><b>Benefits</b></h2><p>
https://careers.cathaypacific.com/who-we-are/why-work-here</p>
<p>
Cathay is proud to offer eligible employees competitive compensation &amp; benefits package, as varied by location, regularly scheduled hours worked, length of employment and employment status as highlighted below.</p>
<ul>
<li>Travel Privileges on Cathay Pacific Airways Global Network</li>
<li>Extensive well-being programs including health and employee assistance program benefits to help you stay well.</li>
<li>Paid Leave</li>
<li>If this position requires a uniform, a uniform allowance will be provided.</li>
</ul><h2 class="jobSectionHeader"><b>Personal &amp; Application Information</b></h2><p>
Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful.</p>
<p>
All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.</p>
<p>
We thank all candidates for your interest in Cathay, and regret that only shortlisted candidates will be notified.</p>
<p>
All job opportunities are published exclusively on our official website. We advise applicants not to apply through or respond to any third-party websites or domains. Kindly exercise caution and avoid unsolicited offers from unofficial sources.</p></div></div></div></div></div></div><p></p>

<div></div><div><div><div><div><div><div>Cathay Pacific
</div><div>Airport &amp; Cargo Operations
</div><div>Airport Service Delivery Department
</div><div>Permanent</div>
<div>Riyadh, Saudi Arabia
</div><div>Application deadline: 06 Sep 2025</div>
</div></div></div><div><div><div><div><h2 class="jobSectionHeader"><b>Company Description</b></h2><p>
Cathay is a leading premium travel lifestyle brand based in Hong Kong, offering products and services across four lines of business &ndash; Premium Travel, Cargo, Low-Cost Travel and Lifestyle. The Cathay Group comprises premium full-service airline Cathay Pacific, Cargo business like Cathay Cargo, low-cost airline HK Express, express all-cargo carrier Air Hong Kong, and various other subsidiaries.</p>
<p>
Cathay Pacific was founded in Hong Kong in 1946. The Group has been deeply committed to its home base, extending to the rest of Greater Bay Area, and making substantial investments to develop Hong Kong as one of the world&rsquo;s leading international aviation centres.</p>
<p>
Join us and discover just how far you can go!</p><h2 class="jobSectionHeader"><b>
Role Introduction</b></h2><p>
To oversee and supervise the daily assigned team member functions to ensure overall operations run smoothly and efficiently during the operational shift whilst conforming to established safety and security standards.</p>
<p>
To deliver the best possible operation and airport service experience to ensure our customers always feel special, valued and recognised regardless of circumstance.</p><h2 class="jobSectionHeader"><b>
Key Responsibilities</b></h2><p><b>
Safety First, Quality Always</b></p>
<ul>
<li>Rigorously execute corporate safety, security and quality policies to ensure the station, employees and suppliers are fully compliant with all regulatory requirements and quality standards</li>
<li>Achieve absolute operational integrity with zero safety defects and security infringements</li>
<li>Support local airport management to identify and mitigate personal, safety and security risks in the workplace for employees (suppliers included) by promoting and developing a culture of zero tolerance on safety and security incidents</li>
<li>Deputise as the Airline&rsquo;s Operational Duty Holder (ODH) of the airport adhering to the risk escalation process to the Functional Duty Holder (GM ASD)</li>
</ul>
<p><b>Operational Excellence</b></p>
<ul>
<li>Manage and oversee Ground Handling Agent teams dedicated to Cathay flight operations to achieve operational excellence of being on time and error free</li>
<li>Help to implement innovative ideas and strive to do things differently and better in all aspects of airport operations</li>
<li>Assist in ensuring and maintaining operational and productivity performance conformance to standards</li>
<li>Support airport management to conduct regular Quality Control checks on station performance including provision of service by suppliers as required</li>
<li>Conduct flight briefings as required</li>
<li>Willing to take up extra responsibilities (e.g. projects) and work shift duties</li>
<li>Undertake any other reasonable task as required</li>
</ul>
<p><b>Outstanding Product and Services</b></p>
<ul>
<li>Ensure people and team are up-to-date with the latest product knowledge and support the team to effectively utilise products and services to provide the highest possible quality of experience for our customers across all touch points</li>
<li>Support the team to deliver &lsquo;Service Straight From The Heart&rsquo; on a daily basis to create genuine connection and memorable experiences for our customers across all points of contact</li>
<li>Support the use of new technologies in the provision of customer service</li>
<li>Give recognition to our highest-value customers (front-end and elite Marco polo members)</li>
</ul>
<p><b>Crisis Management capability and preparedness</b></p>
<ul>
<li>Familiarity with all contingency plans and manual fall-back procedures to meet the required standards</li>
<li>Effectively manage flight disruptions and irregularities and support airport management as required</li>
<li>Ensure our customers are cared for, informed and given choice where possible through the use of disruption management tools</li>
</ul>
<p><b>People Development and Performance Management</b></p>
<ul>
<li>Lead, support and encourage own team to achieve success</li>
<li>Build a strong and motivated team, ensure the right people are in place to foster positive team spirit and facilitate teamwork</li>
<li>Supervise and mentor direct reports, encouraging effective collaboration</li>
<li>Develop employees with high potential and identify learning opportunities to ensure appropriate training and development programmes are in place to suit both self-handled and 3rd party ports as appropriate</li>
<li>Maintain active and ongoing dialogue in relation to employee goals and performance</li>
<li>Actively engage with employees to enhance communication and their understanding of department goals</li>
</ul>
<p><b>Supplier Management</b></p>
<ul>
<li>Assist in monitoring and conducting regular performance review meetings with suppliers</li>
<li>Support the Airport Operations Manager to implement any action plan efficiently and keep track of progress with documented records</li></ul><p></p><h2 class="jobSectionHeader"><b><br>
Requirements</b></h2><p><b>
Academic qualifications</b></p>
<ul>
<li>Graduation (Bachelor's Degree) is a minimum</li>
</ul>
<p><b>Knowledge, skills, training and experience</b></p>
<ul>
<li>Strong command of written and spoken English is mandatory with the local language being an advantage</li>
<li>At least 3 years solid Customer Service experience, preferably in airlines or airport services</li>
<li>Ability to work independently with good decision-making skills</li>
<li>Self-motivated and committed leader who enjoys teamwork</li>
<li>Very strong customer service mentality with strong interpersonal skills</li>
<li>Sound technical knowledge and capability (multi-skilled) to perform each airport job function (requirement to pass all training arranged by ASD)</li>
<li>Thorough understanding of Company policies and international regulatory procedures and all required local regulatory matters</li>
<li>Ability to handle different operational modes such as normal operations, disruption, Emergency &amp; Accident and contingency situations</li>
<li>Adapts to and embraces constant change</li>
</ul><h2 class="jobSectionHeader"><b>Benefits</b></h2><p>
https://careers.cathaypacific.com/who-we-are/why-work-here</p>
<p>
Cathay is proud to offer eligible employees competitive compensation &amp; benefits package, as varied by location, regularly scheduled hours worked, length of employment and employment status as highlighted below.</p>
<ul>
<li>Travel Privileges on Cathay Pacific Airways Global Network</li>
<li>Extensive well-being programs including health and employee assistance program benefits to help you stay well.</li>
<li>Paid Leave</li>
<li>If this position requires a uniform, a uniform allowance will be provided.</li>
</ul><h2 class="jobSectionHeader"><b>Personal &amp; Application Information</b></h2><p>
Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful.</p>
<p>
All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.</p>
<p>
We thank all candidates for your interest in Cathay, and regret that only shortlisted candidates will be notified.</p>
<p>
All job opportunities are published exclusively on our official website. We advise applicants not to apply through or respond to any third-party websites or domains. Kindly exercise caution and avoid unsolicited offers from unofficial sources.</p></div></div></div></div></div></div><p></p>

Senior Airport Lead

Parsons

<div><p>In a world of possibilities, pursue one with endless opportunities. Imagine Next!
</p><p></p><p>When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career working with intelligent, diverse people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next, right now. We&rsquo;ve got what you&rsquo;re looking for.
</p><p></p><p><b>Job Description:
</b></p><p>Parsons is looking for a highly experienced and technically capable <b>Engineering Manager - Airport (ATCT &amp; Facilities) </b>to join our team - King Salman International Airport (KSIA) program in Riyadh. This role will oversee all engineering activities related to the Air Traffic Control Tower (ATCT) and associated facilities, ensuring design integrity, technical compliance, and seamless coordination across disciplines and stakeholders.
</p><p></p><p>The ideal candidate will bring strong technical leadership and experience delivering complex aviation infrastructure with vertical and systems-heavy components.
</p><p></p><p>This is a unique opportunity to shape the delivery of one of the world&rsquo;s largest aviation projects while supporting Saudi Arabia&rsquo;s Vision 2030.
</p><p></p><p><b>What You&rsquo;ll Be Doing:
</b></p><ul><li>Lead engineering oversight for the ATCT and related facilities, including administration buildings, maintenance areas, technical rooms, and utilities hubs.
</li><li>Review and approve design submissions, ensuring alignment with operational needs, ICAO/GACA/FAA standards, and applicable building codes.
</li><li>Coordinate input from architectural, structural, MEP, systems, and specialist disciplines to ensure integrated, compliant designs.
</li><li>Manage the interface between design consultants, construction contractors, and operational stakeholders for all ATCT and facility-related packages.
</li><li>Support the transition from design to construction, ensuring technical clarity, constructability, and effective sequencing.
</li><li>Review method statements, technical submittals, shop drawings, and construction plans for compliance and coordination.
</li><li>Ensure ATCT and facility engineering packages are aligned with broader program objectives, schedule milestones, and interface requirements.
</li><li>Act as the focal point for coordination with the Air Navigation Service Provider (ANSP), GACA, and airport operations regarding ATCT functional and technical needs.
</li><li>Facilitate workshops, technical reviews, and risk assessments related to facility design and construction.
</li><li>Ensure all designs and works adhere to ICAO Annexes, GACA regulations, local building codes, and international best practices.
</li><li>Lead the development and implementation of quality control procedures across engineering packages.
</li><li>Manage risk and change processes affecting facility engineering scope or requirements.
</li><li>Provide technical guidance to discipline engineers and consultants across architecture, MEP, structural, and systems teams.
</li><li>Mentor junior engineers and contribute to capability development within the engineering team.
</li><li>Coordinate resolution of design and construction issues related to facility infrastructure.
</li></ul><p></p><p><b>What Required Skills You'll Bring;
</b></p><ul><li>Bachelor&rsquo;s degree in Civil, Electrical or Mechanical
</li><li>Master&rsquo;s degree or professional certifications (e.g., PMP, CEng, PE) are an advantage.
</li><li>15+ years of experience in engineering and design management of vertical infrastructure and technical facilities within aviation or large infrastructure programs.
</li><li>Proven track record in delivering ATCT, CNS/ATM, or mission-critical airport facilities.
</li><li>Prior experience in the GCC or large-scale public sector aviation projects is highly desirable.
</li><li>Strong technical knowledge of ATCT requirements, vertical facility design, and integration of complex systems (power, HVAC, comms, security, etc.).
</li><li>Familiarity with airport operations, airside infrastructure, and interface requirements with CNS/ATM systems.
</li><li>Proficient in engineering review tools (AutoCAD, Revit, Navisworks) and project coordination platforms.
</li><li>Strong leadership and coordination abilities across multidisciplinary engineering teams.
</li><li>Detailed understanding of regulatory frameworks (ICAO, FAA, GACA) and airport facility standards.
</li><li>Fluent in English; Arabic is an advantage.
</li><li>Excellent communication, reporting, and stakeholder engagement skills.
</li><li>Ability to manage complexity and drive high-quality technical outcomes under time and interface pressure.
</li></ul><p></p>Parsons equally employs representation at all job levels no matter the race, color, religion, sex (including pregnancy), national origin, age, disability or genetic information.
<p></p><p>We truly invest and care about our employee&rsquo;s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest&mdash;APPLY TODAY!
</p><p></p><p>Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to https://www.parsons.com/fraudulent-recruitment/ .</p></div>

Engineering Manager - Airport (ATCT & Facilities)

<div><p>In a world of possibilities, pursue one with endless opportunities. Imagine Next!
</p><p></p><p>When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career working with intelligent, diverse people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next, right now. We&rsquo;ve got what you&rsquo;re looking for.
</p><p></p><p><b>Job Description:
</b></p><p>Parsons is looking for a highly experienced and vigilant <b>Security Manager </b>to join our team to oversee and implement comprehensive security operations for a major airport development program, with a specific focus on the airfield and airside construction areas.
</p><p></p><p>The role requires strong leadership and in-depth knowledge of airport and airside security protocols, personnel access control, and risk mitigation within active and high-security construction environments. The ideal candidate will have at least 10 years of experience in security management, preferably in aviation or infrastructure megaprojects.
</p><p></p><p><b>What You'll Be Doing;
</b></p><ul><li>Develop and implement the project&rsquo;s site-wide security strategy in line with international airport security standards and client requirements.
</li><li>Lead the planning and enforcement of airside and landside access controls, ensuring secure zones are properly demarcated, protected, and monitored.
</li><li>Oversee the deployment of security personnel, CCTV systems, fencing, access gates, and control points across the construction site.
</li><li>Ensure strict adherence to airside security regulations, including personnel and vehicle access, escort procedures, and zone clearances.
</li><li>Monitor contractor and subcontractor compliance with aviation and project-specific security protocols.
</li><li>Coordinate with construction and logistics teams to secure movement of materials, equipment, and workers into sensitive zones.
</li><li>Conduct regular threat and risk assessments related to construction activities near operational or restricted areas.
</li><li>Establish and maintain emergency response protocols, including incident reporting, investigation, and escalation procedures.
</li><li>Lead incident investigations involving security breaches, loss, or unauthorized access.
</li><li>Liaise with airport security authorities, aviation regulatory bodies, and client security representatives to ensure alignment with national and international requirements.
</li><li>Coordinate with HSE, logistics, and construction teams to support integrated safety and security planning.
</li><li>Participate in interface meetings with contractors and consultants regarding security planning and operational readiness.
</li><li>Train and supervise a team of security personnel, including contractors and access control officers.
</li><li>Deliver security briefings and induction sessions to construction workers, staff, and visitors.
</li><li>Promote a culture of security awareness throughout the project workforce.
</li><li>Maintain logs, access control records, and incident reports in accordance with project and regulatory requirements.
</li><li>Prepare weekly and monthly reports summarizing security performance, incidents, trends, and mitigation measures.
</li><li>Ensure compliance with ICAO Annex 17, airport authority standards, and national aviation security regulations.
</li></ul><p></p><p><b>What Required Skills You'll Bring;
</b></p><ul><li>Bachelor&rsquo;s degree in Security Management, Criminology, Aviation Safety, or a related field.
</li><li>Minimum 10 years of experience in security management, with at least 5 years in aviation, airfield, or high-security infrastructure environments.
</li><li>Proven experience implementing and enforcing security controls in large construction programs.
</li><li>In-depth knowledge of airside access procedures, restricted zone protocols, and aviation security standards.
</li><li>Strong leadership and incident management skills.
</li><li>Familiarity with security technology including access control systems, surveillance, and intrusion detection.
</li><li>Excellent communication, coordination, and documentation skills.
</li><li>Ability to remain calm under pressure and manage sensitive situations with discretion.
</li><li>Certification in aviation or infrastructure security (e.g., AVSEC, CPP, PSP, ICAO Security Management).
</li><li>Previous experience working with airport authorities or regulatory agencies (e.g., GACA, FAA, ICAO).
</li><li>Understanding of large-scale project logistics and integration with security controls.
</li><li>Experience managing third-party security providers and coordinating security planning for mega-projects.
</li><li>Fluency in English required; Arabic is a strong advantage.
</li></ul><p></p>Parsons equally employs representation at all job levels no matter the race, color, religion, sex (including pregnancy), national origin, age, disability or genetic information.
<p></p><p>We truly invest and care about our employee&rsquo;s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest&mdash;APPLY TODAY!
</p><p></p><p>Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to https://www.parsons.com/fraudulent-recruitment/ .</p></div>

Security Manager

Explore 1026+ Airport operations supervisor in Riyadh this September. Find roles across top companies and apply now to boost your career.

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