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reservations agent

airport sales agent

Qatar Airways

<div><div><div><div><div><div><div><div>Job title
</div><div>Airport Services Agent - Riyadh
</div></div><div><div>Ref #
</div><div>228119
</div></div><div><div>Location
</div><div>Kingdom Of Saudi Arabia - Riyadh
</div></div><div><div>Job family
</div><div>Cargo &amp; Airport Operations
</div></div><div><div><ul><li>Closing date: 19-Nov-2025</li></ul><br>
</div></div></div></div></div><div><div><div><div><div><p><b>About the role:</b></p><p>
We are recruiting for an Airport Services Agent based in Riyadh, Kingdom of Saudi Arabia.</p><p>
In this role you will deliver excellent service at the airport, helping create a stress-free environment for customers travelling with Qatar Airways. You will ensure passengers receive total quality service and adhere to the safety policy and security standards of the company.</p><p>
Role Accountabilities:</p><ul><li>
Delivering the highest level of Customer Service at all customer touch points</li><li>
Constant liaison with Check-in, Boarding Gate, Ramp, Cargo, Lounge.</li><li>
Supervising service partners&rsquo; activities for the smooth acceptance of passengers.</li><li>
Directing Arriving/Departing passengers to respective areas such as Arrival Hall, Transfer Area, Departure Gate, Lounge, etc</li><li>
Checking entry requirements (visas, residence permits) are met</li><li>
Coordinating with Cargo, Fueling company, Baggage Make up Area, aircraft loading team, catering suppliers for a smooth turnaround</li><li>
Handling of company mail</li><li>
Performing pre- and post-flight administration duties</li><li>
Handling baggage claims</li><li>
Ensuring compliance with QR Safety and Security requirements</li><li>
On Time Performance</li></ul><p><b>
Be part of an extraordinary story</b><br>
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You&rsquo;ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what&rsquo;s never been done before. Together, everything is possible.</p>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Qualifications
</b></h3></div></div><p></p><div><div><div><div><div><b>Qualifications - External</b></div><p></p><div><p>
To be successful in this role you will need:</p><ul><li>
Bachelors degree and experience in a similar customer facing role within the airport environment.</li><li>
Knowledge of airport functions including passenger and baggage handling, Weight and Balance, and Dangerous Goods Regulations is required.</li><li>
Ability to work shifts, including weekends, is essential.</li></ul><p><b><br>
About Qatar Airways Group</b><br>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before. So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.</p></div><br>
</div></div><div></div><div><div><br>
<div><b>About Qatar Airways Group
</b></div><br>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.<br>
<br>
So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.<br>
</div></div><div><div>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=228119</div></div></div></div></div></div></div></div>

Airport Services Agent - Riyadh

<div><div><div><div><div><div><div><div>Job title
</div><div>Airport Services Duty Supervisor - Riyadh
</div></div><div><div>Ref #
</div><div>250000MK
</div></div><div><div>Location
</div><div>Kingdom Of Saudi Arabia - Riyadh
</div></div><div><div>Job family
</div><div>Cargo &amp; Airport Operations
</div></div><div><div><ul><li>Closing date: 25-Nov-2025</li></ul><br>
</div></div></div></div></div><div><div><div><div><div><p><b>About the role:</b></p><p>
We are pleased to announce an exciting opportunity to join Qatar Airways Ground Services to be based in Riyadh, Kingdom of Saudi Arabia as Airport Services Duty Supervisor.</p><p>
Reporting directly to the Duty Officer you will supervise your team to deliver exceptional customer service to our customers to ensure they receive the award winning 5-star service Qatar Airways is renowned for. You will also be required to support the Airport Services Manager when needed as well as displaying excellent skills to deal with flight delays, disruptions, denied boarding and any other challenges.</p><p>
Key accountabilities include:</p><ul><li>
Act as station coordinator in liaison with the ground handling agent and QR.</li><li>
Ensure the progress towards on-time flight closure and passenger boarding by supervising the airport team in achieving on-time performance.</li><li>
Supervising the airport team to ensure on-time flight closure and working towards overall on-time performance.</li><li>
Plan efficient duty allocations of manpower during duty periods for Customer Service Agents.</li><li>
Provide support to the Airport Services Duty Officer in case of flight disruptions, misconnections and other passenger related disruptions.</li><li>
Perform the aircraft turnaround check (ATC) duty as assigned by the Airport Services Manager to ensure safe operation of QR ground ramp product.</li><li>
Generate various reports and always keep the workplace neat and tidy as well as offering support to the Airport Services Manager.</li><li>
Primary contact for all agents who may need assistance with questions, problems or discrepancies.</li><li>
Ensure compliance to all relevant safety, security, quality and environmental management policies, procedures and controls across the operations to ensure safety, security, legislative compliance and delivery of high quality service with a responsible environmental attitude.</li></ul><p>
Be part of an extraordinary story</p><p>
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You&rsquo;ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.</p><p>
Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what&rsquo;s never been done before.</p><p>
Together, everything is possible</p>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Qualifications
</b></h3></div></div><div><div><div><div><p>The successful candidate will have the following qualifications and skills:</p><ul><li>
Relevant College or University qualification.</li><li>
Minimum 4 years of relevant experience in an airline or reputed Ground Handling Operations at supervisory level.</li><li>
Excellent communication skills with fluency in English language.</li><li>
Knowledge of Weight and Balance, Ramp handling and Dangerous Goods Regulations.</li><li>
Able to perform duties under pressure whilst maintaining the highest levels of customer service standards.</li><li>
Good understanding of conditions of carriage, International Civil Aviation Safety and Security procedures.</li><li>
Experience in areas such as Passenger Services, Baggage Services, Ground Operations, Dangerous Goods Regulations and ramp handling.</li><li>
High level of computer literacy.</li><li>
Excellent customer focus and service delivery.</li></ul><p>
About Qatar Airways Group:</p><p>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before. So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.</p><br>
</div></div><div></div><div><div><br>
<div><b>About Qatar Airways Group
</b></div><br>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.<br>
<br>
So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.<br>
</div></div><div><div>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=250000MK</div></div></div></div></div></div></div></div>

Airport Services Duty Supervisor - Riyadh

<div><div><div><div><div><div><div><div>Job title
</div><div>Senior Airport Services Agent - Riyadh
</div></div><div><div>Ref #
</div><div>250000ML
</div></div><div><div>Location
</div><div>Kingdom Of Saudi Arabia - Riyadh
</div></div><div><div>Job family
</div><div>Cargo &amp; Airport Operations
</div></div><div><div><ul><li>Closing date: 25-Nov-2025</li></ul><br>
</div></div></div></div></div><div><div><div><div><div><p><b>About the Role:</b></p><div>
An exciting opportunity to join the Qatar Airways Outstations Team. To support our operations in Riyadh, Kingdom of Saudi Arabia. We are currently recruiting for the role of Senior Airport Services Agent in Ground Services.</div><div>
The successful applicant will be responsible for providing quality service to passengers in respect to check-in, boarding, special services, lounges, and baggage services as per QR&rsquo;s commercial and safety standards and procedures ensuring passengers and their baggage are handled in a consistent manner.</div><div>
Your specific responsibilities include:</div><ul><li><p>
Constant liaison with Check-in, transfer desk, and other related areas for the smooth acceptance of passenger.</p></li><li><p>
Liaises with check-in, transfer desk, and support Airport Services Supervisor in all areas.</p></li><li><p>
Escort and direct Arriving/departing passengers to the respective areas such as hotel desk, visa counter, transfer desk, premium lounges and boarding fates etc.</p></li><li><p>
Assist duty officer to handle company material and records.</p></li><li><p>
Liaison with GHA for quick processing of hotel and transfer passengers.</p></li><li><p>
Work with GHA and ensure smooth passenger handling.</p></li><li><p>
Assist passengers in regards to entry requirements, visas, residence permits etc.</p></li><li><p>
Ensure passengers are assisted smoothly through airport facilities.</p></li><li><p>
Performs other related duties, as assigned, for the purposes of ensuring the efficient and effective function of the work unit.</p></li></ul><div>
Be part of an extraordinary story</div><div>
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make.</div><div>
You&rsquo;ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what&rsquo;s never been done before.</div>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Qualifications
</b></h3></div></div><div><div><div><div><p>To be successful in this role you will need:</p><ul><li><p>
Minimum 3 years of job-related experience required with at least 1 year of relevant experience in Airport Operations of a leading airline.</p></li><li><p>
Excellent communication skills with fluency in English language.</p></li><li><p>
High energy and positive attitude are necessary to perform well in this very high pressured and demanding environment.</p></li><li><p>
DCS experience and knowledge of ticketing is an advantage for this job</p></li><li><p>
Able to manage mishandled baggage services, including service recovery situations with customers.</p></li><li><p>
Ideally completed courses in Passenger Handling and Customer Services</p></li><li><p>
High level of computer literacy</p></li><li><p>
Excellent customer focus and service delivery.</p></li></ul><div>
About Qatar Airways Group</div><div>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before. So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination.</div><p>
Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community</p><br>
</div></div><div></div><div><div><br>
<div><b>About Qatar Airways Group
</b></div><br>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.<br>
<br>
So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.<br>
</div></div><div><div>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=250000ML</div></div></div></div></div></div></div></div>

Senior Airport Services Agent - Riyadh

<div><div><div><div><div><div><div><div>Job title
</div><div>Airport Services Duty Officer - Riyadh, KSA
</div></div><div><div>Ref #
</div><div>227427
</div></div><div><div>Location
</div><div>Kingdom Of Saudi Arabia - Riyadh
</div></div><div><div>Job family
</div><div>Cargo &amp; Airport Operations
</div></div><div><div><ul><li>Closing date: 25-Nov-2025</li></ul><br>
</div></div></div></div></div><div><div><div><div><div><p><b>About the role</b><br>
We are pleased to announce an exciting opportunity to join Qatar Airways Ground Services to be based in Riyadh, Kingdom of Saudi Arabia as Airport Services Duty Officer.</p><p>
In this role, you will supervise and control flight-handling activities such as flight editing, check-in, transfers and boarding, in order to ensure a high service standard. You will achieve optimum customer satisfaction and on-time department of flights. You will also have overall control of the shift as a direct representative of the Airport Services Manager. You will also ensure punctuality and safety of all Qatar Airways operations.</p><p>
Specific accountabilities include:</p><ul><li>
Ensuring that passenger and aircraft handling practices conform to the safety and security standards.</li><li>
Ensuring that all QR aircraft handling standards are met on a shift basis.</li><li>
Managing and controlling manpower on the shift, in order to optimize utilization and to maintain staff morale and discipline.</li><li>
Ensuring proper allocation of manpower and resources in the airport operations.</li><li>
Completing checks to ensure adequate standards are maintained.</li><li>
Resolving customer problems and complaints while on duty and working with all departments including Customer Relations to provide resolutions for complaint handling.</li><li>
Facilitating ramp handling activities in liaison with GHA, Caterers, Fueling, Maintenance, Cargo, and Crew to expedite departure.</li></ul><p><b>
Be part of an extraordinary story</b><br>
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You&rsquo;ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what&rsquo;s never been done before. Together, everything is possible.</p>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Qualifications
</b></h3></div></div><div><div><div><div><p>The successful candidate will have the following qualifications and skills:</p><ul><li>
Relevant College or University qualification.</li><li>
Minimum 4 years of relevant experience in an airline or reputed Ground Handling Operations at supervisory level.</li><li>
Excellent communication skills with fluency in English language.</li><li>
Knowledge of Weight and Balance, Ramp handling and Dangerous Goods Regulations.</li><li>
Able to perform duties under pressure whilst maintaining the highest levels of customer service standards.</li><li>
Good understanding of conditions of carriage, International Civil Aviation Safety and Security procedures.</li><li>
Experience in areas such as Passenger Services, Baggage Services, Ground Operations, Dangerous Goods Regulations and ramp handling.</li><li>
High level of computer literacy.</li><li>
Excellent customer focus and service delivery.</li></ul><p><b><br>
About Qatar Airways Group</b><br>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before. So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.</p><br>
</div></div><div></div><div><div><br>
<div><b>About Qatar Airways Group
</b></div><br>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.<br>
<br>
So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.<br>
</div></div><div><div>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=227427</div></div></div></div></div></div></div></div>

Airport Services Duty Officer - Riyadh, KSA

Egis Group

<div><b>Company Description</b><p><br>
Egis is a leading global architectural, consulting, construction engineering, operations and mobility services firm. We create and operate intelligent infrastructure and buildings that both respond to the climate emergency and contribute to balanced, sustainable and resilient development. Our 20,500 employees operate across over 100 countries, deploying their expertise to develop and deliver cutting-edge innovations and solutions for clients. Through the wide range of our activities, we are central to the collective organization of society and the living environment of citizens all over the world.</p></div>

Contract & Commercial Manager (Airport Exp.)

Hilton

<div><p>Reservations Agent</p><p>
A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property.<br>
</p><br>
<br>
<b>What will I be doing?</b><p><br>
As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs. Specifically, a Reservations Agent will perform the following tasks to the highest standards:</p><ul>
<li>Convert, quickly, inquiries into contracted business</li>
<li>Respond, positively, to sales inquiries to develop future sales leads</li>
<li>Identify sales leads, as appropriate</li>
<li>Respond to all customers in a highly professional manner, including ensuring all reservations are completed accurately and to the Guest's expectation</li>
<li>Provide prompt and efficient service while maintaining the hotels brand standards</li></ul><b>
What are we looking for?</b><p><br>
A Reservations Agent serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:</p><ul>
<li>A passion for delivering great customer service</li>
<li>A highly professional telephone manner and excellent communication skills</li>
<li>Outstanding administration and organizational skills</li>
<li>Intermediate computer proficiency</li></ul>
<p>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:</p><ul>
<li>Previous experience in a Reservations environment</li>
<li>Tertiary qualifications, or other collegiate-level degree</li></ul><br>
<b>
What will it be like to work for Hilton?</b><br>
<p>Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</p></div>

Reservations Agent

Riyadh Air

<div>About the Company:
<div>
Riyadh Air (RX), headquartered in the Saudi Capital, is the new national airline that&rsquo;s shaping the future of flying. It seeks to lead the aviation industry by transforming Saudi Arabia into a global aviation and trade hub &ndash; a digitally native airline that will connect the kingdom to more than 100 destinations.
</div>About the Role:
<p>
Do you love the energy of an airport environment? We are seeking a dynamic and results-driven leader to oversee RX&rsquo;s airport operations at London Heathrow airport.</p><p></p><p><br>
This dynamic role will be accountable for managing ground handling operations, making sure regulations are followed, improving our guest experience, and keeping sound relations with stakeholders in order to support operational excellence and our airline's business goals.</p><p><br>
</p><p>A high-impact role, it demands hands-on leadership, strategic planning, and operational oversight to ensure seamless day-to-day performance. Moreover, you will play a critical role in upholding safety, service quality, and operational excellence across our network.</p><p></p><p><br>
You will be responsible for ensuring day-to-day airport operations, including passenger services, ramp, check-in, baggage, lounge, and ticketing are conducted in a safe, timely, and cost-effective manner.</p><p></p><p><br>
Yours is the opportunity to represent Riyadh Air at AOC meetings, airport committees, and regulatory forums, liaising effectively with customs, immigration, airport operators, and other key authorities.</p><p></p><p><br>
Importantly, you will be tasked with leading the airport team, including frontline leaders and customer service staff, ensuring high performance, motivation, grooming standards, and adherence to operational SOPs.</p><p></p><p><i><br>
You&rsquo;ll be the friendly face and calm head at the heart of daily operations by leading teams, liaising with partners, and making sure everything runs like clockwork.</i></p>
About You:
<p>
Degree qualified, you will demonstrate at least 8 years of progressive experience in Airport or Ground Operations.</p><p></p><p><br>
Moreover, we are looking for someone with at least 5 years of prior managerial experience at Heathrow airport.</p><p></p><p><br>
Naturally, you must possess a proven track record in managing airport operations, including passenger services, ramp operations, baggage handling, and load control.</p><p></p><p><br>
We&rsquo;d love to hear from you even more if you possess station start-up or launch experience.</p><p></p><p><br>
This is your opportunity to shape the future of air travel. Bring your best and show us why you can own this position within Riyadh Air.</p><p></p><p><br>
Please submit your application by clicking on the Apply button. Our Talent Acquisition team will be reviewing applications shortly.</p></div>

Airport Manager - London Heathrow

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