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agency operations manager Jobs in Kuwait City

agency operations manager

am shift lead (amsl)

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am shift lead amsl

Amentum

<div>Essential Responsibilities:
The designee is responsible for maintaining situational awareness of airfield activities and overall
responsibility for AMOPS section while on duty to provide a safe, efficient, and effective airfield environment for aircraft operations. The designee performs airfield inspections and checks for safety and compliance with planning and design criteria. Plans, organizes, and directs airfield activities to include airfield construction/repairs, airfield driving program, ice/snow removal operations, Bird/Wildlife control, etc. Procures, maintains, and produces information on safe operation of aircraft through the national and international airspace system such as Flight Information Publications, aeronautical charts and maps, NOTAM, local airfield and navigational aid status, and weather information. Process domestic and international flight plans. Coordinates with base agencies to meet
aircrew requirements for billeting, messing, refueling, transportation, and transient aircraft maintenance.
Minimum Position Knowledge, Skills, and Abilities Required:<ul>
<li>
Graduate of an approved DoD/Airfield Managers course or equivalent and aviation related experience as aircrew/dispatcher/flight follower with a 14 CFR Part 121 or 14 CFR Part 135 operator.</li>
<li>Four (4) years of experience to include the following: Duties including supervision and coordination between air-traffic control and maintenance personnel, dispatching, implementing and enforcing airfield safety procedures; monitoring and maintaining flight records; applying knowledge of weather information, flight plan processing, flight following procedures, tracking aircraft movements, managing wildlife on and around airfield grounds, and implementing bird aircraft strike hazard procedures. Coordinating airfield maintenance and construction projects. Coordinating hazardous cargo and live fire devices, responding to aircraft emergencies, and conducting airfield inspections in accordance with AFMAN 13-204v2.</li>
<li>Requirements IAW AFMAN 13-204v1 Chapter 7 and AFMAN 13-24v2 Chapter 2.</li>
</ul><ul><li>Must be able to maintain a US Secret Security Clearance. NOTE: US Citizenship is required to obtain/maintain US Secret Security Clearance.</li>
<li>Ability to obtain and maintain a US CENTCOM Medical Exam</li></ul></div>

AM Shift Lead (AMSL)

Al Mulla Group

<div>
 
 
 Responsibilities
 
 
 
 
 
 
 HR Operations &amp; Administration
 
 <ul>
 <li>
 Oversee day-to-day HR operational activities including onboarding, offboarding, attendance management, and HR documentation.
 </li>
 <li>
 Complete onboarding formalities in accordance with company policies, including documentation and system updates.
 </li>
 <li>
 Maintain accurate, complete, and up-to-date employee files, HR records, and documentation.
 </li>
 <li>
 Ensure confidentiality, accuracy, and integrity of all HR records and data.
 </li>
 <li>
 Support audits and compliance reviews by maintaining accurate HR records and documentation.
 </li>
 </ul>
 
 
 
 
 Employee Relations &amp; Engagement
 
 <ul>
 <li>
 Foster positive employee morale and engagement through transparent internal communication, recognition programs, and employee events.
 </li>
 <li>
 Address employee concerns, conflicts, and grievances in a timely, fair, and empathetic manner to promote a positive work environment.
 </li>
 <li>
 Conduct investigations into employee relations matters, applying analytical skills to gather facts and support informed decision-making.
 </li>
 <li>
 Advise management on disciplinary actions and terminations in compliance with company policies and applicable labor laws.
 </li>
 <li>
 Collaborate with managers and supervisors to address performance and behavioral issues effectively.
 </li>
 <li>
 Support and implement employee engagement initiatives that enhance job satisfaction and overall workplace morale.
 </li>
 </ul>
 
 
 
 
 Payroll, Attendance &amp; Reporting
 
 <ul>
 <li>
 Collaborate with payroll and benefits teams to ensure smooth processing and timely resolution of HR-related matters.
 </li>
 <li>
 Verify overtime sheets in accordance with approved OT policies and employee attendance records.
 </li>
 <li>
 Follow up on probation confirmations and performance appraisal processes.
 </li>
 <li>
 Assist in preparing HR reports including weekly updates, monthly HR reports, surveys, and internal initiatives.
 </li>
 </ul>
 
 
 
 
 Administration &amp; Support
 
 <ul>
 <li>
 Manage and maintain records related to outsourced contracts, invoice verification, vehicle details, and drivers&rsquo; lists.
 </li>
 <li>
 Maintain accommodation records and support verification of facility maintenance invoices.
 </li>
 <li>
 Assist in managing business travel requests and reimbursements in line with company policies.
 </li>
 <li>
 Coordinate travel plans and schedules for employees when required.
 </li>
 </ul>
 
 
 
 
 Team Support &amp; Continuous Improvement
 
 <ul>
 <li>
 Respond to routine HR queries related to policies, benefits, and procedures, escalating complex matters when required.
 </li>
 <li>
 Support HR team members across HR activities and promote a collaborative team environment.
 </li>
 <li>
 Assist in planning and execution of employee-related events such as meetings, recognition programs, motivation initiatives, and farewell events.
 </li>
 <li>
 Contribute ideas, suggestions, and feedback to support continuous improvement of HR practices.
 </li>
 <li>
 Perform assigned tasks within agreed timelines and quality standards.
 </li>
 <li>
 Carry out any other HR-related duties assigned by the Manager &ndash; HR.
 </li>
 </ul>
 
 
 
 
 
 Educational Qualification
 
 
 
 Bachelor&rsquo;s degree in Human Resources, Business Administration, or a related field
 
 
 
 
 
 
 Experience
 
 
 <ul>
 <li>
 Years of Experience: 3 - 5 Years
 </li>
 <li>
 Field of Experience: HR Operations
 </li>
 </ul>
 
 
 
 
 
 Skills
 
 
 <ul>
 <li>
 Excellent verbal and written communication skills.
 </li>
 <li>
 Strong interpersonal skills with the ability to handle sensitive and confidential matters with professionalism and discretion.
 </li>
 <li>
 Excellent organizational skills and attention to detail.
 </li>
 <li>
 Proficiency in Microsoft Office and HRIS systems (e.g., HR Web, Mystro).
 </li>
 <li>
 Knowledge of Kuwait labor law
 </li>
 </ul>
 
 
 
 
 
 Job Remarks
 
 
 <ul>
 <li>
 Preferred Language: English, Arabic
 </li>
 <li>
 Job Country: Kuwait
 </li>
 <li>
 Duty Shift / Timings: One Shift / 8:00 am to 5:00 pm
 </li>
 </ul>
 
 
</div>

Human Resources Officer

AlWazzan Vet Pharmacy

About Our Company (AlWazzan Vet Pharmacy) :For over 30 years, AlWazzan Vet Pharmacy has been Kuwait's most trusted name in veterinary care and pet supplies. We're the region's first comprehensive veterinary pharmacy, offering everything from premium pet foods to specialized medications for all animals - from birds and horses to dogs, cats, and farm animals. We partner with Europe's leading brands and serve thousands of customers through our stores and e-commerce platform.The Opportunity:We're seeking a dynamic individual to join our team in a dual role that combines website management with customer service. This position is perfect for someone who enjoys variety, loves technology, and wants to make a difference in the lives of pets and their owners. Your role would be to ensure our customers have an exceptional experience both online and on the phone by maintaining an accurate, attractive e-commerce platform and providing expert, helpful service.Key Responsibilities:Website Management (70%):- Update product listings, descriptions, images, and prices daily- Upload new products with complete information in Arabic and English- Maintain promotional offers and banners- Process and confirm online orders- Monitor website performance and report technical issues- Ensure 95%+ product information accuracyCustomer Service (30%):- Answer incoming calls professionally and promptly- Help customers find the right products for their animals- Provide expert advice on pet care, nutrition, and health- Process phone orders and payments- Follow up on abandoned carts and inquiries- Resolve customer complaints and issues- Maintain detailed logs of customer interactionsYou Must Be:- Fluent in Arabic and English (written and spoken)- Experience with website content management (Odoo, WordPress, or similar)- Strong customer service skills (phone and online)- Excellent computer skills (comfortable with multiple systems)- Highly organized with strong attention to detail- Ability to multitask and prioritize effectively- Professional phone manner and communication skillsNice to Have:- Basic image editing skills (Canva, Photoshop)- Knowledge of AI tools (Generative Image AI)- Knowledge of animals, pet care, or veterinary products*IMPORTANT NOTE*Working hours: 9:00 AM - 8:00 PM (6 days/week)Location: Shuwaikh Industrial Area, KuwaitEmployment Type: Full-timeStart Date: ImmediateJob Types: Full-time, PermanentPay: KD250.000 - KD300.000 per monthExperience:<ul><li>E-commerce : 2 years (Required)</li></ul>Language:<ul><li>Arabic (Required)</li></ul>Work Location: In person

E-Commerce Coordinator

Marriott International

<div>Additional Information 
Job Number26011565 
Job CategoryFood and Beverage &amp; Culinary 
LocationCourtyard by Marriott Kuwait City, Al Shuhada Street, Kuwait City, Kuwait, Kuwait, 15463 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management 
<div><div>POSITION SUMMARY 
Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set-up and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food. 
Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATION
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Courtyard, we&rsquo;re passionate about better serving the needs of travelers everywhere. It&rsquo;s what inspired us to create the first hotel designed specifically for business travelers, and it&rsquo;s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We&rsquo;re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve &ndash; all while having fun. 
 
 
<div>In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Commis II - Pastry

<div>Additional Information 
Job Number26012738 
Job CategoryLoss Prevention &amp; Security 
LocationCourtyard by Marriott Kuwait City, Al Shuhada Street, Kuwait City, Kuwait, Kuwait, 15463 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management 
<div><div>POSITION SUMMARY 
Patrol all areas of the property; secure rooms; assist guests with room access. Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit. Monitor Closed Circuit Televisions and alarm systems. Authorize, monitor, and document access to secured areas. Assist guests/employees during emergency situations. Respond to accidents, contact EMS or administer first aid/CPR as required. Gather information and complete reports. Maintain confidentiality of reports/documents, release information to authorized individuals. Defuse disturbances in accordance with company policies and procedures. Resolve safety hazard situations. Handle all interruptions and complaints. Escort unwelcome persons from the property. Ensure compliance with alcoholic beverage control laws. Call for assistance using proper code responses. Provide proper paperwork to employees. 
Assist management in training, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Courtyard, we&rsquo;re passionate about better serving the needs of travelers everywhere. It&rsquo;s what inspired us to create the first hotel designed specifically for business travelers, and it&rsquo;s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We&rsquo;re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve &ndash; all while having fun. 
 
 
<div>In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Loss Prevention Supervisor

<div>Additional Information 
Job Number26011975 
Job CategoryFood and Beverage &amp; Culinary 
LocationJW Marriott Hotel Kuwait City, Al Shuhada Street P.O. Box 26302, Kuwait City, Kuwait, Kuwait, 13124 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management 
<div><div>POSITION SUMMARY 
Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set-up and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food. 
Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATION
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. 
<div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Commis II - Cold Kitchen

Future Technology Systems Co. (FutureTEC)

<div>
 
 
 HR Manager
 
 
 
 
 
 
 
 Company:
 
 FutureTEC
 
 
 
 Location:
 
 Kuwait / Jordan
 
 
 
 Employment Type:
 
 Full-time
 
 
 
 Reporting to:
 
 CEO / Administrative Division Head
 
 
 
 
 
 
 Role Overview
 
 
 
 FutureTEC is seeking an experienced
 
 HR Manager
 
 to lead and strengthen the company&rsquo;s human resources function across multiple countries. This role is ideal for a
 
 hands-on HR professional
 
 who can establish structure, enforce discipline, and partner with leadership to support organizational growth, governance, and performance.
 
 
 The HR Manager will play a critical role in
 
 policy development, talent management, performance frameworks, and HR operations
 
 , ensuring alignment with FutureTEC&rsquo;s evolving organizational structure.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 
 HR Strategy &amp; Governance
 
 
 <ul>
 <li>
 Develop and implement HR policies, procedures, and frameworks aligned with business objectives.
 </li>
 <li>
 Establish and maintain HR governance, compliance, and documentation standards.
 </li>
 <li>
 Support organizational design, role clarity, and reporting structures.
 </li>
 </ul>
 
 
 
 
 
 Talent Management &amp; Workforce Planning
 
 
 <ul>
 <li>
 Lead recruitment and onboarding across all functions and countries.
 </li>
 <li>
 Support manpower planning and headcount control.
 </li>
 <li>
 Partner with leadership on succession planning and talent development.
 </li>
 </ul>
 
 
 
 
 
 Performance Management
 
 
 <ul>
 <li>
 Design and manage performance appraisal frameworks.
 </li>
 <li>
 Support goal setting, KPIs, and evaluation processes.
 </li>
 <li>
 Ensure alignment between performance, incentives, and business outcomes.
 </li>
 </ul>
 
 
 
 
 
 Employee Relations &amp; Compliance
 
 
 <ul>
 <li>
 Manage employee relations, grievances, and disciplinary processes.
 </li>
 <li>
 Ensure compliance with local labor laws and regulations.
 </li>
 <li>
 Oversee contracts, renewals, and employee documentation.
 </li>
 </ul>
 
 
 
 
 
 Compensation, Benefits &amp; HR Operations
 
 
 <ul>
 <li>
 Manage payroll coordination, benefits administration, and leave management.
 </li>
 <li>
 Support compensation reviews, benchmarking, and HR budgeting.
 </li>
 <li>
 Maintain accurate HR records and reporting.
 </li>
 </ul>
 
 
 
 
 
 Culture, Engagement &amp; Communication
 
 
 <ul>
 <li>
 Support leadership in building a professional, accountable, and performance-driven culture.
 </li>
 <li>
 Lead internal communications related to HR initiatives and policies.
 </li>
 <li>
 Support change management initiatives across the organization.
 </li>
 </ul>
 
 
 
 
 
 Required Qualifications &amp; Experience
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Human Resources, Business Administration, or related field.
 </li>
 <li>
 
 7+ years of HR experience
 
 , preferably in a regional or multi-country organization.
 </li>
 <li>
 Strong understanding of HR operations, policies, and labor law compliance.
 </li>
 <li>
 Experience working with senior leadership and department heads.
 </li>
 <li>
 Ability to work independently and manage multiple priorities.
 </li>
 <li>
 Excellent communication skills in
 
 English
 
 (Arabic is a strong advantage).
 </li>
 </ul>
 
 
 
 
 
 Key Skills &amp; Attributes
 
 
 <ul>
 <li>
 Strong organizational and process-oriented mindset
 </li>
 <li>
 High integrity and confidentiality
 </li>
 <li>
 Practical, solution-driven approach
 </li>
 <li>
 Strong interpersonal and stakeholder management skills
 </li>
 <li>
 Comfortable operating in a structured, governance-focused environment
 </li>
 </ul>
 
 
 
 
 
 Why Join FutureTEC
 
 
 <ul>
 <li>
 Opportunity to strengthen and professionalize the HR function
 </li>
 <li>
 Direct impact on organizational structure and performance
 </li>
 <li>
 Exposure to senior leadership and strategic initiatives
 </li>
 <li>
 Regional role with long-term growth potential
 </li>
 </ul>
 
 
</div>

Human Resources Manager

Explore 35+ Am shift lead amsl in Kuwait City this February. Find roles across top companies and apply now to boost your career.