business performance analyst Jobs in Giza

business performance analyst

analyst, business operations Jobs in Giza

analyst, business operations

mall operations manager

manager, it operations

operations manager

analyst business operations

Concentrix

<div><div><div>Operations
</div><div><div><div>Location</div>
<div>Giza, Egypt</div></div></div><div></div><div><div> 
</div>Job Title:
Analyst, Business Operations
Job Description
analysis and insights
Job Summary: We are seeking a highly analytical and detail-oriented Business &amp; Data Analyst to support strategic decision-making through data insights and business process optimization. This hybrid role combines the responsibilities of a Business Analyst and a Data Analyst, requiring strong business acumen, data analysis skills, and the ability to communicate findings effectively to stakeholders.
Key Responsibilities:<ul><li>
Collaborate with stakeholders to gather and document business requirements.</li><li>
Analyze business processes and identify opportunities for improvement.</li><li>
Translate business needs into technical specifications and data models.</li><li>
Collect, clean, and analyze large datasets to uncover trends and insights.</li><li>
Develop and maintain dashboards, reports, and visualizations using BI tools (e.g., Power BI, Tableau).</li><li>
Conduct root cause analysis and provide actionable recommendations.</li><li>
Support strategic planning, forecasting, and performance tracking.</li><li>
Ensure data integrity and compliance with data governance standards.</li><li>
Present findings and insights to both technical and non-technical audiences.</li></ul>
Qualifications:<ul><li>
Bachelor&rsquo;s degree in Business Administration, Data Science, Information Systems, or a related field.</li><li>
3+ years of experience in business analysis, data analysis, or a similar hybrid role.</li><li>
Strong proficiency in SQL, Excel, and data visualization tools.</li><li>
Experience with statistical tools and programming languages (e.g., Python, R) is a plus.</li><li>
Excellent problem-solving, critical thinking, and communication skills.</li><li>
Ability to manage multiple projects and work cross-functionally.</li></ul>
Preferred Skills:<ul><li>
Experience with process mapping and business process reengineering.</li><li>
Familiarity with project management methodologies (Agile, Scrum).</li><li>
Knowledge of data warehousing and ETL processes.</li></ul>
Location:
EGY Sheikh Zayed City - Park St. Complex, Building 3, El Bostan Street
Language Requirements:
Time Type:
Full time
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents</div></div></div><div></div>

Analyst, Business Operations

Alorica

<div>
 
 Alorica is a global leader in customer experience solutions, providing customer service, technical support, and digital engagement for some of the world&rsquo;s most respected brands. With operations in over 15 countries and a diverse team of more than 100,000 employees, we deliver insanely great customer experiences through a blend of people, technology, and data-driven insights. At Alorica, we&rsquo;re driven by a passion for making lives better&mdash;one interaction at a time.
 
 
 
 
 
 
 A BRIEF OVERVIEW
 
 
 
 Responsible for analytical reports and specialized data reports to support the execution of daily business decisions using metrics, data analysis, and reporting dashboards across regional, divisional, and operational sites using automated metrics.
 
 
 
 
 
 
 YOUR DAY-TO-DAY
 
 
 
 &bull;Prepares ongoing metrics, reports, analyses, dashboards, etc. to drive key business decisions.
 
 
 &bull;Prepares reports on the business metrics and KPIs using automated models and reporting/dashboards for key business processes.
 
 
 &bull;Interfaces with other technology/analytics teams to extract, transform, and comprehend data-extractions or automation solution.
 
 
 &bull;Uses best practices in reporting and analysis: data integrity, test design, analysis, validation, and documentation.
 
 
 &bull;Responds to high priority requests from business users.
 
 
 
 
 
 
 WHAT YOU BRING TO THE TABLE!
 
 
 
 &bull;
 
 Proven experience as Reporting, Workforce or Data Analyst. Power Query, SQL &amp; Power BI knowledge. Advanced Excel skills required. Advanced English level (B2+).
 
 
 
 &bull;Excellent organizational, analytical thinking &amp; communication skills (Oral and written), Ability to multi-task in a fast-paced environment. Must be able to work both on-site and remotely, with a flexible schedule to support business needs as required.
 
</div>

Reporting Analyst

Advansys

Advansys is a dynamic solutions provider focused on delivering smart, modular, and sustainable technology solutions that enhance operations, improve customer experiences, and drive business modernization. With over 400 skilled engineers, we serve 100+ enterprise customers across 14 countries. Specialized in a wide array of premium services including Business Automation, Industrial Digitization, Low code Development, Cloud Services, Warehouse Automation & Strategic Outsourcing.
 
Founded in 2014, Advansys is part of the INTRO Group, a private conglomerate established in 1980 with diverse investments across different business areas, oil and gas, real estate, specialized engineering, financial investment, Food & manufacturing.
 
Description: 
<ul>
<li>Provide first-level technical support for IT-related issues, assisting users via phone, email, and in-person.</li>
<li>Troubleshoot hardware and software problems on desktops, laptops, and peripherals.</li>
<li>Install, configure, and maintain computer systems and software applications.</li>
<li>Manage user accounts, including setup, modification, and deactivation of accounts in Active Directory.</li>
<li>Document and track support requests using the ticketing system, ensuring timely resolution.</li>
<li>Assist in the deployment of IT equipment and ensure systems are operational.</li>
<li>Implement and maintain security measures to protect sensitive data and network integrity.</li>
<li>Participate in team projects, providing support and input on system configurations and upgrades.</li>
<li>Conduct training sessions for users on software applications and IT best practices.</li>
<li>Stay updated on the latest technology trends and IT practices to provide the best support.</li>
</ul>
Requirements: 
<ul>
<li>Bachelor's degree in Computer Science, Information Technology, or a related field.</li>
<li>1-3 years of experience in an IT support or technical support role.</li>
<li>Strong understanding of desktop operating systems (Windows, macOS) and common software applications.</li>
<li>Experience with hardware troubleshooting and repair.</li>
<li>Knowledge of networking concepts and basic network troubleshooting.</li>
<li>Familiarity with ticketing systems for tracking support requests.</li>
<li>Excellent communication and customer service skills.</li>
<li>Ability to work independently as well as in a team environment.</li>
<li>Certifications such as CompTIA A+, HDI Support Center Analyst, or similar are a plus.</li>
</ul>

IT Support Engineer

MC Ledger

<div>Company Description 
Are you ready to join a dynamic team that's transforming the way small businesses manage their finances? At mazeed, we're not just offering a service; we're providing a lifeline to micro and small-sized enterprises. Our multi-faceted platform is the key to helping these businesses keep their financial records in check, issuing invoices promptly, and making informed decisions. We're the trusted extension of their team, their Finance &amp; Accounting Department.
Our core values of Integrity, People Growth, Customer Centric, Global Mindset, Innovation, and Adaptability are the foundation upon which we've built our success. We're not just looking for someone who can fill a role, but someone who can align with these values, adding their unique perspective to our team.
Job Summary:
The Sr. Performance Executive is responsible for the planning, execution, and optimization of paid advertising campaigns across all major platforms (Meta, X (formerly Twitter), TikTok, Google Ads, etc.). This role requires a deep understanding of digital marketing best practices, a data-driven approach, and a strong focus on achieving measurable results. 
Job Description 
Purpose of the job:
As a Business Performance Analyst, you will play a critical role in driving operational excellence across multiple regions (EG, UAE, KSA) within a financial services and SaaS business environment. Leveraging your expertise in business analysis and SaaS ecosystems, you will evaluate and optimize operational processes, ensuring efficiency, scalability, and alignment with business goals.
This role will involve analyzing client lifecycle workflows (onboarding, billing, renewals, and support), identifying inefficiencies, and implementing data-driven improvements using insights derived from the Mazeed CRM solution and other SaaS management platforms. You will collaborate closely with cross-functional teams including Operations, Finance, Sales, and Customer Success to deliver actionable insights that enhance service delivery and support sustainable growth.
The ideal candidate will possess strong analytical skills, deep knowledge of SaaS and financial services operations, and hands-on experience with CRM solutions. A proven track record of implementing process improvements in a multinational environment and the ability to translate complex data into strategic recommendations are essential for success.
Monthly Closing Cycle:<ul><li>
Collaborate with the Finance department to support the monthly closing cycle.</li><li>
Generate and validate MRR/ARR reports from Mazeed CRM solution, ensuring accuracy, consistency, and alignment with both financial services and SaaS business objectives.</li></ul>
Process Monitoring and Improvement<ul><li>
Monitor SaaS subscription cycles, billing, renewals, and financial transaction flows across EG, UAE, and KSA using the Mazeed CRM solution.</li><li>
Analyze operational workflows (onboarding, customer success, billing, collections, and support) to identify inefficiencies.</li><li>
Implement process improvements to enhance client experience, operational efficiency, compliance, and scalability.</li></ul>
Data Analysis and Reporting:<ul><li>
Leverage data-driven insights from Mazeed CRM and financial reporting systems to define and track key performance indicators (MRR growth, churn, retention, onboarding SLA, renewal rates, and financial accuracy).</li><li>
Utilize Power BI to build advanced reports and dashboards, enabling leadership to monitor performance in real time.</li><li>
Provide actionable insights that directly support strategic decisions for both financial services operations and SaaS subscription growth.</li></ul>
System Management:<ul><li>
Manage and optimize Mazeed CRM solution to ensure seamless data accuracy across client lifecycle management and financial operations.</li><li>
Coordinate with Operations to monitor and optimize the process deployment .</li></ul>
Performance Analysis:<ul><li>
Conduct in-depth performance analysis of onboarding, renewals, cancellations, collections, and customer success activities across EG, UAE, and KSA.</li><li>
Use reliable data to make informed recommendations that improve retention, reduce churn, optimize financial performance, and ensure sustainable revenue growth.</li></ul>
Assurance of Workflow and Process Implementation:<ul><li>
Ensure defined workflows, SOPs, and operational processes are implemented consistently across financial services and SaaS operations.</li><li>
Monitor execution against agreed SLAs, identify deviations, and recommend corrective actions.</li><li>
Maintain updated documentation to support consistent application of processes across regions.</li></ul>
Dashboard Development:<ul><li>
Design and maintain interactive Power BI dashboards to provide clear visibility into performance metrics across financial services and SaaS units.</li><li>
Identify strengths and weaknesses, enabling leadership teams to drive targeted improvements across regions.</li></ul> 

Qualifications 
<ul><li>
A bachelor's degree in accounting or finance is required</li><li>
Proficiency in Microsoft Office, particularly with Excel, Power BI</li><li>
Familiar with ERP systems</li><li>
Strong communication skills, both written and verbal</li><li>
strong organizational and stress management skills</li><li>
8+ years&rsquo; experience overall with 2 years of experience managing employees.</li><li>
Working knowledge of Financial services and SaaS business</li><li>
Leading team experience</li><li>
C1 in English level</li></ul> 

Additional Information 
If you're excited to embark on this journey with us, to be part of an innovative team that's changing the game for small businesses, we encourage you to apply. At mazeed, we don't just hire employees; we welcome team members who share our values and vision. Join us in making a real impact on the financial well-being of small enterprises while advancing your own career. Your success is our success, and together, we'll reach new heights in the world of finance and accounting.
Join our mazeed Family and enjoy a comprehensive benefits package that includes competitive compensation, comprehensive health coverage, professional development opportunities, work-life balance initiatives, an inclusive company culture, and performance bonuses and incentives. We prioritize the well-being and growth of our employees and strive to create a supportive and rewarding work environment.</div>

Business performance Analyst

mazeed

<div>
 
 Company Description
 
 
 
 Are you ready to join a dynamic team that's transforming the way small businesses manage their finances? At mazeed, we're not just offering a service; we're providing a lifeline to micro and small-sized enterprises. Our multi-faceted platform is the key to helping these businesses keep their financial records in check, issuing invoices promptly, and making informed decisions. We're the trusted extension of their team, their Finance &amp; Accounting Department.
 
 
 Our core values of Integrity, People Growth, Customer Centric, Global Mindset, Innovation, and Adaptability are the foundation upon which we've built our success. We're not just looking for someone who can fill a role, but someone who can align with these values, adding their unique perspective to our team.
 
 
 
 Job Summary:
 
 
 
 The Sr. Performance Executive is responsible for the planning, execution, and optimization of paid advertising campaigns across all major platforms (Meta, X (formerly Twitter), TikTok, Google Ads, etc.). This role requires a deep understanding of digital marketing best practices, a data-driven approach, and a strong focus on achieving measurable results.
 
 
 
 Job Description
 
 
 
 
 Purpose of the job:
 
 
 
 As a
 
 Business Performance Analyst
 
 , you will play a critical role in driving operational excellence across multiple regions (EG, UAE, KSA) within a financial services and SaaS business environment. Leveraging your expertise in
 
 business analysis and SaaS ecosystems
 
 , you will evaluate and optimize operational processes, ensuring efficiency, scalability, and alignment with business goals.
 
 
 This role will involve analyzing client lifecycle workflows (onboarding, billing, renewals, and support), identifying inefficiencies, and implementing data-driven improvements using insights derived from the
 
 Mazeed CRM solution
 
 and other SaaS management platforms. You will collaborate closely with cross-functional teams including Operations, Finance, Sales, and Customer Success to deliver actionable insights that enhance service delivery and support sustainable growth.
 
 
 The ideal candidate will possess
 
 strong analytical skills, deep knowledge of SaaS and financial services operations, and hands-on experience with CRM solutions
 
 . A proven track record of implementing process improvements in a multinational environment and the ability to translate complex data into strategic recommendations are essential for success.
 
 
 
 
 Monthly Closing Cycle
 
 
 :
 
 
 
 
 <ul>
 <li>
 Collaborate with the Finance department to support the monthly closing cycle.
 </li>
 <li>
 Generate and validate MRR/ARR reports from Mazeed CRM solution, ensuring accuracy, consistency, and alignment with both financial services and SaaS business objectives.
 
 
 </li>
 </ul>
 
 
 Process Monitoring and Improvement
 
 
 
 
 <ul>
 <li>
 Monitor SaaS subscription cycles, billing, renewals, and financial transaction flows across EG, UAE, and KSA using the Mazeed CRM solution.
 </li>
 <li>
 Analyze operational workflows (onboarding, customer success, billing, collections, and support) to identify inefficiencies.
 </li>
 <li>
 Implement process improvements to enhance client experience, operational efficiency, compliance, and scalability.
 
 
 </li>
 </ul>
 
 
 Data Analysis and Reporting
 
 
 :
 
 
 
 
 <ul>
 <li>
 Leverage data-driven insights from Mazeed CRM and financial reporting systems to define and track key performance indicators (MRR growth, churn, retention, onboarding SLA, renewal rates, and financial accuracy).
 </li>
 <li>
 Utilize Power BI to build advanced reports and dashboards, enabling leadership to monitor performance in real time.
 </li>
 <li>
 Provide actionable insights that directly support strategic decisions for both financial services operations and SaaS subscription growth.
 
 
 </li>
 </ul>
 
 
 System Management
 
 
 :
 
 
 
 
 <ul>
 <li>
 Manage and optimize Mazeed CRM solution to ensure seamless data accuracy across client lifecycle management and financial operations.
 </li>
 <li>
 Coordinate with Operations to monitor and optimize the process deployment .
 
 
 </li>
 </ul>
 
 
 Performance Analysis
 
 
 :
 
 
 
 
 <ul>
 <li>
 Conduct in-depth performance analysis of onboarding, renewals, cancellations, collections, and customer success activities across EG, UAE, and KSA.
 </li>
 <li>
 Use reliable data to make informed recommendations that improve retention, reduce churn, optimize financial performance, and ensure sustainable revenue growth.
 
 
 </li>
 </ul>
 
 
 Assurance of Workflow and Process Implementation
 
 
 :
 
 
 
 
 <ul>
 <li>
 Ensure defined workflows, SOPs, and operational processes are implemented consistently across financial services and SaaS operations.
 </li>
 <li>
 Monitor execution against agreed SLAs, identify deviations, and recommend corrective actions.
 </li>
 <li>
 Maintain updated documentation to support consistent application of processes across regions.
 
 
 </li>
 </ul>
 
 
 Dashboard Development
 
 
 :
 
 
 
 
 <ul>
 <li>
 Design and maintain interactive Power BI dashboards to provide clear visibility into performance metrics across financial services and SaaS units.
 </li>
 <li>
 Identify strengths and weaknesses, enabling leadership teams to drive targeted improvements across regions.
 
 
 </li>
 </ul>
 Qualifications
 
 
 <ul>
 <li>
 A bachelor's degree in accounting or finance is required
 </li>
 <li>
 Proficiency in Microsoft Office, particularly with Excel, Power BI
 </li>
 <li>
 Familiar with ERP systems
 </li>
 <li>
 Strong communication skills, both written and verbal
 </li>
 <li>
 strong organizational and stress management skills
 </li>
 <li>
 8+ years&rsquo; experience overall with 2 years of experience managing employees.
 </li>
 <li>
 Working knowledge of Financial services and SaaS business
 </li>
 <li>
 Leading team experience
 </li>
 <li>
 C1 in English level
 
 
 </li>
 </ul>
 Additional Information
 
 
 If you're excited to embark on this journey with us, to be part of an innovative team that's changing the game for small businesses, we encourage you to apply. At mazeed, we don't just hire employees; we welcome team members who share our values and vision. Join us in making a real impact on the financial well-being of small enterprises while advancing your own career. Your success is our success, and together, we'll reach new heights in the world of finance and accounting.
 
 
 Join our mazeed Family and enjoy a
 
 comprehensive benefits package
 
 that includes
 
 competitive compensation
 
 ,
 
 comprehensive health coverage
 
 ,
 
 professional development
 
 
 opportunities
 
 ,
 
 work-life balance
 
 initiatives, an inclusive
 
 company culture
 
 , and performance
 
 bonuses
 
 and
 
 incentives
 
 . We prioritize the well-being and growth of our employees and strive to create a supportive and rewarding work environment.
</div>

SSC HR Solutions

<div>
 
 Job Purpose
 
 
 
 To develop an end-to-end analytical data governance control to maintain a high-level quality for the organization's data assets and ensure its fitness to use across systems. Working with business stakeholders to set data standards, develop data quality analytical assessments and monitor reports/dashboards to highlight the data defects. In addition to preparing and executing data remediation exercises.
 
 
 
 Key Accountabilities
 
 
 
 
 Roles and Responsibilities
 
 
 
 <ul>
 <li>
 Perform the required data exploration activities needed to set proper data elements standards using machine learning, data mining, and data quality techniques
 </li>
 <li>
 Identifying data quality defects patterns and trends and perform root-cause analysis, gap analysis, and impact analysis in order to solve complex data issues
 </li>
 <li>
 Develop Data Quality analytical reports in order to provide operational and tactical data stewards with monitoring and tracking tools to eliminate Data Quality defects
 </li>
 <li>
 Develop Data Quality Dashboards to provide senior management and business managers with proper visual monitoring tools in order to monitor and track the progress of eliminating data defects
 </li>
 <li>
 Collaborate with other business areas that are sourcing and consuming data to align expectations as part of developing requirements, creating and executing test plans and to effectively support production processing
 </li>
 <li>
 Develop data remediation plans for data failures in order to meet the required standard to enhance data quality level, and measure progress after execution to ensure the successful execution of the remediation process
 </li>
 <li>
 Apply the data governance framework including the management of data, operating model, data policies and standards in order to deliver a smooth operation process
 </li>
 <li>
 Assess the changes in Reference Data to ensure they match the predefined quality standards and ensure they meet the business and regulatory rules
 </li>
 <li>
 Participate in the required research and POCs to explore and implement new technology trends and complex data governance use cases in order to enhance the enterprise data governance operating model
 </li>
 <li>
 Apply the data management framework including the management of data, information and analytics operating model, data policies and standards in order to deliver a smooth operation process
 
 
 </li>
 </ul>
 
 Policies, Processes and Procedures
 
 
 
 <ul>
 <li>
 Follow all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner
 
 
 </li>
 </ul>
 
 Day-to-day Operations
 
 
 
 <ul>
 <li>
 Follow the day-to-day operations related to own jobs in the department to ensure continuity of work
 
 
 </li>
 </ul>
 
 Compliance
 
 
 
 <ul>
 <li>
 Comply with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB's sound legal position and mitigate any potential risks
 </li>
 <li>
 Monitor and ensure that Data-related decisions, processes, and controls subject to Data are auditable
 </li>
 <li>
 Metadata should be timely updated to reflect the real situation
 </li>
 <li>
 Data architecture should be always up-to-date and reflecting the existing facts
 </li>
 <li>
 Documentation should be available to support compliance-based and operational auditing requirements
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 
 QUALIFICATIONS, EXPERIENCE
 
 
 
 
 Qualifications &amp; Experience
 
 
 
 <ul>
 <li>
 Bachelor's degree of Information Systems, Computer Science or its equivalent
 </li>
 <li>
 Analyst: 2 - 4 years of previous work experience
 </li>
 <li>
 Experience in data analysis, data governance, information governance, data management, or data analytics related jobs would be a PLUS
 </li>
 <li>
 Good Knowledge in database concept and PL-SQL, BI concepts (ETLs, Cubes, Dashboards, Reports...etc.) is a MUST
 </li>
 <li>
 Good Knowledge in Python or R is a MUST
 </li>
 <li>
 Good Knowledge in Data Mining techniques and dealing with huge data sets is a PLUS
 </li>
 <li>
 Good Knowledge in Data Visualization tools is a PLUS
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 <ul>
 <li>
 Strong Analytical skills with a high degree of accuracy
 </li>
 <li>
 Strong Problem Solving and Data Manipulation Skills
 </li>
 <li>
 Ability to analyze Complex business problems
 </li>
 <li>
 Ability to exercise good judgment and discretion, especially with regards to sensitive or confidential personnel and organizational matters
 </li>
 <li>
 Demonstrated ability to 1) effectively work in an ambiguous environment, 2) effectively work in a cross-team environment and 3) succeed in a complex and dynamic work environment.4) Work independently, directly with the business partners
 </li>
 <li>
 Strong interpersonal and communication skills; ability to develop and maintain effective working relationships with persons at all levels in the organization
 </li>
 <li>
 High energy and high endurance; ability to respond flexibly and positively in all circumstances; calm under pressure and tight deadlines
 </li>
 <li>
 Strong organizational skills; ability to work independently and to prioritize a heavy workload of competing assignments
 </li>
 </ul>
</div>

Data Governance Analyst - Banking Sector

EVA Pharma

<div>Join EVA Pharma, a leading pharmaceutical company dedicated to empowering the fight for Health and well-being as a fundamental human right. Recognized and certified as a best place to work, we are committed to fostering a supportive and innovative environment for our team members. 
Job Summary:
We are seeking a passionate and talented Senior Financial Analyst/KSA (Egypt Based) to join our dynamic team.
The ideal candidate will contribute to our mission of enhancing human health and well-being, ensuring that we meet the highest standards of excellence in our industry.
Key Responsibilities:<ul>
<li>Prepare and manage daily and monthly financial reports for the finance team and management.</li>
<li>Analyze financial data and trends to support business decisions.</li>
<li>Collaborate with cross-functional teams to improve financial processes.</li>
<li>Assist in budgeting, forecasting, and variance analysis.</li>
<li>Monitor market trends and economic conditions to inform strategic planning.</li>
</ul>Requirements<ul>
<li>Bachelor&rsquo;s degree in finance, Accounting, Economics, or a related field.</li>
<li>2+ years of experience in a financial analysis role, regional role is a plus.</li>
<li>Proficiency in MS Office tools.</li>
<li>Strong analytical, problem-solving, and decision-making skills.</li>
<li>Fluent in the English Language is a must.</li></ul></div>

Senior Financial Analyst/KSA (Egypt Based)

Explore 135+ Analyst business operations in Giza this September. Find roles across top companies and apply now to boost your career.

135 analyst business operations jobs IN Giza

Analyst, Business Operations

Reporting Analyst

IT Support Engineer

Business performance Analyst

Business performance Analyst

Data Governance Analyst - Banking Sector

Senior Financial Analyst/KSA (Egypt Based)