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people experience and operations assistant analyst

PepsiCo

<div>
 
 Overview
 
 
 
 People Experience &amp; Operations Asst Analyst is the on-site HR SPOC for employees. Typically, responsible for managing the day-to-day operations, acting as a first-tier support for all HR related matters on site. Starting from onboarding coordination and throughout the employment duration.
 
 
 The role is the one face to governmental bodies inspectors and hence is accountable to keep and maintain complete/accurate and up to date documents on-site.
 
 
 The role acts as the activation arm of HRBP on leading the Employee Engagement Agenda, Celebratory events, coordinating on site talent management and learning activities including delivering offline sessions for the targeted population.
 
 
 Being part of the Global People Experience &amp; Operations Team, this role is expected to provide consistent and standard services and achieve high level of customer satisfaction through systems training, process orientation and SLA adherence as measured by global reporting tools.
 
 
 The role is also expected to activate launches and change management tactics of new digital tools and solutions (ex: RPAs - iCIMS - myservices - Frontline MSTeams ) as well as on-site maintenance to FL kiosks.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Activate Talent Management agenda in location. Examples:
 </li>
 <li>
 Diversity, health and wellness initiatives, campaigns &amp; roadshows: women day, health check educational &amp; awareness sessions&hellip; etc including vendor management.
 </li>
 <li>
 Face to face rewards and recognition celebratory events
 </li>
 <li>
 Face to face education and refreshers of key core processes (example PMP: Objectives setting and mass objectives upload, Performance Review Tool education to employees and supervisors&hellip;etc)
 </li>
 <li>
 Organization Health Survey (OHS) survey communication cascade on site through digital signage and progress reporting and participation encouragement.
 </li>
 <li>
 Activate Learning agenda:
 </li>
 <li>
 Manage logistic related to venue booking, meeting rooms readiness, catering&hellip;etc.
 </li>
 <li>
 Deliver, follow through and track Talent Management /compliance &amp; ethics face to face training sessions.
 </li>
 <li>
 Handle site government inspection:
 </li>
 <li>
 Maintains legally required documentation and runs periodic audits.
 </li>
 <li>
 Maintains updated health certificates.
 </li>
 <li>
 Answers queries &amp; requests related to government officials visits and reports outcome to legal team.
 </li>
 <li>
 Employment contract management/renewal/ termination&hellip;etc., and employee acknowledgement through wet signature
 </li>
 <li>
 Onboarding: Hiring documents physical receipt as well as getting needed wet signatures on site. New employee site Walk through, and completion of business tools receipt from relevant departments. Follow through with Hiring manager tasks.
 </li>
 <li>
 Support HR systems through:
 </li>
 <li>
 Training employees /new hires on PepsiCo tools
 </li>
 <li>
 Identify RCA for low adoption of relevant tools (myservices, iCIMS, MS Teams, reward and recognition platform &hellip; etc.), and works across stakeholders to drive better utilization.
 </li>
 <li>
 Maintains digital hubs/kiosks location on ground, and ensures they are effectively running.
 </li>
 <li>
 Running periodic audits to ensure compliance with different law and government rules.
 </li>
 <li>
 Communicate all Employee Relations, Compliance &amp; Ethics and Legal verdicts coming out of internal investigations with staff population. Get employee acknowledgement through wet signature and captures on the relevant systems.
 </li>
 <li>
 Manage frontline communication on MS Teams including creating and updating group participants, tracking adoption, and identifying low adoption route causes and action plans, HR content posting, &hellip;etc.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 1 - 3 years of experience, preferably with HR Operations experience.
 </li>
 <li>
 Customer orientation.
 </li>
 <li>
 Technical / Functional Skills &amp; Knowledge of HR Tools and Interfaces.
 </li>
 <li>
 Experience or understating of People Experience/Shared Services environment.
 </li>
 <li>
 Change management and agility.
 </li>
 <li>
 Must possess strong influencing skills.
 </li>
 <li>
 Demonstrated track record of strong service delivery.
 </li>
 </ul>
</div>

People Experience and Operations Assistant Analyst

<div>Overview:
<div>
People Experience &amp; Operations Asst Analyst is the on-site HR SPOC for employees. Typically, responsible for managing the day-to-day operations, acting as a first-tier support for all HR related matters on site. Starting from onboarding coordination and throughout the employment duration. 
The role is the one face to governmental bodies inspectors and hence is accountable to keep and maintain complete/accurate and up to date documents on-site. 
The role acts as the activation arm of HRBP on leading the Employee Engagement Agenda, Celebratory events, coordinating on site talent management and learning activities including delivering offline sessions for the targeted population. 
Being part of the Global People Experience &amp; Operations Team, this role is expected to provide consistent and standard services and achieve high level of customer satisfaction through systems training, process orientation and SLA adherence as measured by global reporting tools.
 
The role is also expected to activate launches and change management tactics of new digital tools and solutions (ex: RPAs &ndash; iCIMS - myservices - Frontline MSTeams ) as well as on-site maintenance to FL kiosks.</div>
Responsibilities:
<div>
1. Activate Talent Management agenda in location. Examples:
 
<ul><li>Diversity, health and wellness initiatives, campaigns &amp; roadshows: women day, health check educational &amp; awareness sessions&hellip; etc including vendor management.
</li><li>Face to face rewards and recognition celebratory events</li><li>Face to face education and refreshers of key core processes (example PMP: Objectives setting and mass objectives upload, Performance Review Tool education to employees and supervisors&hellip;etc)</li><li>Organization Health Survey (OHS) survey communication cascade on site through digital signage and progress reporting and participation encouragement.</li></ul></div><div> 
2. Activate Learning agenda:
 
<ul><li>Manage logistic related to venue booking, meeting rooms readiness, catering&hellip;etc.
</li><li>Deliver, follow through and track Talent Management /compliance &amp; ethics face to face training sessions.</li></ul></div><div> 
3. Handle site government inspection:
 
<ul><li>Maintains legally required documentation and runs periodic audits.</li><li>Maintains updated health certificates.
</li><li>Answers queries &amp; requests related to government officials visits and reports outcome to legal team.</li></ul></div><div> 
4. Employment contract management/renewal/ termination&hellip;etc., and employee acknowledgement through wet signature</div><div>
5. Onboarding: Hiring documents physical receipt as well as getting needed wet signatures on site. New employee site Walk through, and completion of business tools receipt from relevant departments. Follow through with Hiring manager tasks.</div><div> 
6. Support HR systems through: 
<ul><li>Training employees /new hires on PepsiCo tools
</li><li>Identify RCA for low adoption of relevant tools (myservices, iCIMS, MS Teams, reward and recognition platform &hellip; etc.), and works across stakeholders to drive better utilization.</li><li>Maintains digital hubs/kiosks location on ground, and ensures they are effectively running.</li></ul></div><div> 
7. Running periodic audits to ensure compliance with different law and government rules. 
8. Communicate all Employee Relations, Compliance &amp; Ethics and Legal verdicts coming out of internal investigations with staff population. Get employee acknowledgement through wet signature and captures on the relevant systems. 
9. Manage frontline communication on MS Teams including creating and updating group participants, tracking adoption, and identifying low adoption route causes and action plans, HR content posting, &hellip;etc.</div>
Qualifications:
<ul><li>1 &ndash; 3 years of experience, preferably with HR Operations experience.
</li><li>Customer orientation.
</li><li>Technical / Functional Skills &amp; Knowledge of HR Tools and Interfaces.
</li><li>Experience or understating of People Experience/Shared Services environment.
</li><li>Change management and agility.
</li><li>Must possess strong influencing skills.
</li><li>Demonstrated track record of strong service delivery.</li></ul></div>

Halan - حالا

<div>
 
 
 About the Role
 
 
 
 
 We are looking for a Business Intelligence (BI) Analyst to support our ROSCA product team by transforming data into actionable insights. You will play a critical role in analyzing user behaviors, financial transactions, and operational performance to enable data-driven decision-making. Your work will directly contribute to the growth, optimization, and scalability of the ROSCA product.
 
 
 
 
 
 
 
 What You&rsquo;ll Do
 
 
 
 
 
 
 
 - Collect, clean, and analyze data from multiple sources (ROSCA platform, payment systems, user interactions).
 
 
 
 
 -Design and maintain dashboards and reports to track key performance metrics (e.g., collection rates, churn, member participation, default rates).
 
 
 
 
 -Perform cohort analysis and segmentation to understand user behaviors and product adoption.
 
 
 
 
 - Identify trends, risks, and opportunities in the ROSCA lifecycle (member sign-up, contribution, payout, defaults).
 
 
 
 
 - Provide insights to improve customer engagement, operational efficiency, and product performance.
 
 
 
 
 - Partner with Product, Finance, and Operations teams to support strategic decision-making.
 
 
 
 
 - Work closely with Product Managers, Engineers, and Commercial teams to align data insights with business needs.
 
 
 
 
 - Provide analysis to support experiments, feature launches, and user acquisition strategies.
 
 
 
 
 -Build predictive models for member default probability, retention, and contribution patterns.
 
 
 
 
 - Develop financial and operational forecasts to support planning and risk management.
 
 
 
 
 
 
 
 Requirements
 
 
 
 
 
 
 
 &middot; Bachelor&rsquo;s degree in business or any related field
 
 
 
 
 &middot; 2&ndash;4 years of experience as a BI Analyst, Data Analyst, or similar role.
 
 
 
 
 &middot; Proficiency in SQL and data visualization tools (Power BI, Tableau or similar).
 
 
 
 
 &middot; Strong analytical and problem-solving skills with attention to detail.
 
 
 
 
 &middot; Knowledge of financial products, microfinance, or fintech is highly desirable.
 
 
 
 
 &middot; Excellent communication skills with the ability to present complex data in a clear and business-friendly way.
 
 
</div>

BI Analyst

SID I Sultans For Investment & Development

<div>
 
 
 Key Responsibilities
 
 
 
 
 -Collect, clean, and analyze data from multiple sources (projects, costs, HR, procurement, sales, etc.)
 
 
 
 
 -Develop dashboards and reports to track KPIs (project progress, cost control, revenue, customer trends).
 
 
 
 
 -Provide insights to management for optimizing operations, improving project delivery, and maximizing ROI.
 
 
 
 
 -Collaborate with project managers, finance, and commercial teams to ensure data-driven decision making.
 
 
 
 
 -Identify trends, risks, and opportunities in project and market data.
 
 
 
 
 
 
 
 Requirements
 
 
 
 -Bachelor's degree in Data Science, Statistics, Computer Science, Engineering, or related field.
 
 
 -5-7 years of experience as a data analyst, preferably in construction, contracting, or real estate development.
 
 
 -Strong knowledge of SQL, Power BI/ Tableau, and Excel.
 
 
 -Experience with ERP systems and construction/project management data is a plus.
 
 
 -Excellent analytical, problem-solving, and communication skills.
 
</div>

Senior Data Analyst

MC Ledger

<div>Company Description 
Are you ready to join a dynamic team that's transforming the way small businesses manage their finances? At mazeed, we're not just offering a service; we're providing a lifeline to micro and small-sized enterprises. Our multi-faceted platform is the key to helping these businesses keep their financial records in check, issuing invoices promptly, and making informed decisions. We're the trusted extension of their team, their Finance &amp; Accounting Department.
Our core values of Integrity, People Growth, Customer Centric, Global Mindset, Innovation, and Adaptability are the foundation upon which we've built our success. We're not just looking for someone who can fill a role, but someone who can align with these values, adding their unique perspective to our team 
Job Description 
Purpose of the job:
As a Business Performance Analyst, you will play a critical role in driving operational excellence across multiple regions (EG, UAE, KSA) within a financial services and SaaS business environment. Leveraging your expertise in business analysis and SaaS ecosystems, you will evaluate and optimize operational processes, ensuring efficiency, scalability, and alignment with business goals.
This role will involve analyzing client lifecycle workflows (onboarding, billing, renewals, and support), identifying inefficiencies, and implementing data-driven improvements using insights derived from the Mazeed CRM solution and other SaaS management platforms. You will collaborate closely with cross-functional teams, including Operations, Finance, Sales, and Customer Success, to deliver actionable insights that enhance service delivery and support sustainable growth.
The ideal candidate will possess strong analytical skills, deep knowledge of SaaS and financial services operations, and hands-on experience with CRM solutions. A proven track record of implementing process improvements in a multinational environment and the ability to translate complex data into strategic recommendations are essential for success.
Responsibilities:
Monthly Closing Cycle:<ul><li>
Collaborate with the Finance department to support the monthly closing cycle.</li><li>
Generate and validate MRR/ARR reports from Mazeed CRM solution, ensuring accuracy, consistency, and alignment with both financial services and SaaS business objectives.</li></ul>
Process Monitoring and Improvement:<ul><li>
Monitor SaaS subscription cycles, billing, renewals, and financial transaction flows across EG, UAE, and KSA using the Mazeed CRM solution.</li><li>
Analyze operational workflows (onboarding, customer success, billing, collections, and support) to identify inefficiencies.</li><li>
Implement process improvements to enhance client experience, operational efficiency, compliance, and scalability.</li></ul>
Data Analysis and Reporting:<ul><li>
Leverage data-driven insights from Mazeed CRM and financial reporting systems to define and track key performance indicators (MRR growth, churn, retention, onboarding SLA, renewal rates, and financial accuracy).</li><li>
Utilize Power BI to build advanced reports and dashboards, enabling leadership to monitor performance in real time.</li><li>
Provide actionable insights that directly support strategic decisions for both financial services operations and SaaS subscription growth.</li></ul>
System Management:<ul><li>
Manage and optimize Mazeed CRM solution to ensure seamless data accuracy across client lifecycle management and financial operations.</li><li>
Coordinate with Operations to monitor and optimize the process deployment</li></ul>
Performance Analysis:<ul><li>
Conduct in-depth performance analysis of onboarding, renewals, cancellations, collections, and customer success activities across EG, UAE, and KSA.</li><li>
Use reliable data to make informed recommendations that improve retention, reduce churn, optimize financial performance, and ensure sustainable revenue growth.</li></ul>
Assurance of Workflow and Process Implementation:<ul><li>
Ensure defined workflows, SOPs, and operational processes are implemented consistently across financial services and SaaS operations.</li><li>
Monitor execution against agreed SLAs, identify deviations, and recommend corrective actions.</li><li>
Maintain updated documentation to support consistent application of processes across regions.</li></ul>
Dashboard Development:<ul><li>
Design and maintain interactive Power BI dashboards to provide clear visibility into performance metrics across financial services and SaaS units.</li><li>
Identify strengths and weaknesses, enabling leadership teams to drive targeted improvements across regions.</li></ul> 

Qualifications 
<ul><li>
A bachelor's degree in accounting or finance is required</li><li>
Proficiency in Microsoft Office, particularly with Excel, Power BI</li><li>
Familiar with ERP systems</li><li>
Strong communication skills, both written and verbal</li><li>
strong organizational and stress management skills</li><li>
8+ years&rsquo; experience overall with 2 years of experience managing employees.</li><li>
Working knowledge of Financial services and SaaS business</li><li>
Leading team experience</li><li>
C1 in English level</li></ul> 

Additional Information 
If you're excited to embark on this journey with us, to be part of an innovative team that's changing the game for small businesses, we encourage you to apply. At mazeed, we don't just hire employees; we welcome team members who share our values and vision. Join us in making a real impact on the financial well-being of small enterprises while advancing your own career. Your success is our success, and together, we'll reach new heights in the world of finance and accounting.
Join our mazeed Family and enjoy a comprehensive benefits package that includes competitive compensation, comprehensive health coverage, professional development opportunities, work-life balance initiatives, an inclusive company culture, and performance bonuses and incentives. We prioritize the well-being and growth of our employees and strive to create a supportive and rewarding work environment.</div>

Business performance Analyst

mazeed

<div>
 
 Company Description
 
 
 
 Are you ready to join a dynamic team that's transforming the way small businesses manage their finances? At mazeed, we're not just offering a service; we're providing a lifeline to micro and small-sized enterprises. Our multi-faceted platform is the key to helping these businesses keep their financial records in check, issuing invoices promptly, and making informed decisions. We're the trusted extension of their team, their Finance &amp; Accounting Department.
 
 
 Our core values of Integrity, People Growth, Customer Centric, Global Mindset, Innovation, and Adaptability are the foundation upon which we've built our success. We're not just looking for someone who can fill a role, but someone who can align with these values, adding their unique perspective to our team
 
 
 
 Job Description
 
 
 
 
 Purpose of the job:
 
 
 
 As a Business Performance Analyst, you will play a critical role in driving operational excellence across multiple regions (EG, UAE, KSA) within a financial services and SaaS business environment. Leveraging your expertise in business analysis and SaaS ecosystems, you will evaluate and optimize operational processes, ensuring efficiency, scalability, and alignment with business goals.
 
 
 This role will involve analyzing client lifecycle workflows (onboarding, billing, renewals, and support), identifying inefficiencies, and implementing data-driven improvements using insights derived from the Mazeed CRM solution and other SaaS management platforms. You will collaborate closely with cross-functional teams, including Operations, Finance, Sales, and Customer Success, to deliver actionable insights that enhance service delivery and support sustainable growth.
 
 
 The ideal candidate will possess strong analytical skills, deep knowledge of SaaS and financial services operations, and hands-on experience with CRM solutions. A proven track record of implementing process improvements in a multinational environment and the ability to translate complex data into strategic recommendations are essential for success.
 
 
 
 Responsibilities:
 
 
 
 
 
 Monthly Closing Cycle
 
 
 :
 
 
 
 
 <ul>
 <li>
 Collaborate with the Finance department to support the monthly closing cycle.
 </li>
 <li>
 Generate and validate MRR/ARR reports from Mazeed CRM solution, ensuring accuracy, consistency, and alignment with both financial services and SaaS business objectives.
 
 
 </li>
 </ul>
 
 
 Process Monitoring and Improvement:
 
 
 
 
 <ul>
 <li>
 Monitor SaaS subscription cycles, billing, renewals, and financial transaction flows across EG, UAE, and KSA using the Mazeed CRM solution.
 </li>
 <li>
 Analyze operational workflows (onboarding, customer success, billing, collections, and support) to identify inefficiencies.
 </li>
 <li>
 Implement process improvements to enhance client experience, operational efficiency, compliance, and scalability.
 
 
 </li>
 </ul>
 
 
 Data Analysis and Reporting
 
 
 :
 
 
 
 
 <ul>
 <li>
 Leverage data-driven insights from Mazeed CRM and financial reporting systems to define and track key performance indicators (MRR growth, churn, retention, onboarding SLA, renewal rates, and financial accuracy).
 </li>
 <li>
 Utilize Power BI to build advanced reports and dashboards, enabling leadership to monitor performance in real time.
 </li>
 <li>
 Provide actionable insights that directly support strategic decisions for both financial services operations and SaaS subscription growth.
 
 
 </li>
 </ul>
 
 
 System Management
 
 
 :
 
 
 
 
 <ul>
 <li>
 Manage and optimize Mazeed CRM solution to ensure seamless data accuracy across client lifecycle management and financial operations.
 </li>
 <li>
 Coordinate with Operations to monitor and optimize the process deployment
 
 
 </li>
 </ul>
 
 
 Performance Analysis
 
 
 :
 
 
 
 
 <ul>
 <li>
 Conduct in-depth performance analysis of onboarding, renewals, cancellations, collections, and customer success activities across EG, UAE, and KSA.
 </li>
 <li>
 Use reliable data to make informed recommendations that improve retention, reduce churn, optimize financial performance, and ensure sustainable revenue growth.
 
 
 </li>
 </ul>
 
 
 Assurance of Workflow and Process Implementation
 
 
 :
 
 
 
 
 <ul>
 <li>
 Ensure defined workflows, SOPs, and operational processes are implemented consistently across financial services and SaaS operations.
 </li>
 <li>
 Monitor execution against agreed SLAs, identify deviations, and recommend corrective actions.
 </li>
 <li>
 Maintain updated documentation to support consistent application of processes across regions.
 
 
 </li>
 </ul>
 
 Dashboard Development:
 
 
 
 <ul>
 <li>
 Design and maintain interactive Power BI dashboards to provide clear visibility into performance metrics across financial services and SaaS units.
 </li>
 <li>
 Identify strengths and weaknesses, enabling leadership teams to drive targeted improvements across regions.
 
 
 </li>
 </ul>
 Qualifications
 
 
 <ul>
 <li>
 A bachelor's degree in accounting or finance is required
 </li>
 <li>
 Proficiency in Microsoft Office, particularly with Excel, Power BI
 </li>
 <li>
 Familiar with ERP systems
 </li>
 <li>
 Strong communication skills, both written and verbal
 </li>
 <li>
 strong organizational and stress management skills
 </li>
 <li>
 8+ years&rsquo; experience overall with 2 years of experience managing employees.
 </li>
 <li>
 Working knowledge of Financial services and SaaS business
 </li>
 <li>
 Leading team experience
 </li>
 <li>
 C1 in English level
 
 
 </li>
 </ul>
 Additional Information
 
 
 If you're excited to embark on this journey with us, to be part of an innovative team that's changing the game for small businesses, we encourage you to apply. At mazeed, we don't just hire employees; we welcome team members who share our values and vision. Join us in making a real impact on the financial well-being of small enterprises while advancing your own career. Your success is our success, and together, we'll reach new heights in the world of finance and accounting.
 
 
 Join our mazeed Family and enjoy a comprehensive benefits package that includes competitive compensation, comprehensive health coverage, professional development opportunities, work-life balance initiatives, an inclusive company culture, and performance bonuses and incentives. We prioritize the well-being and growth of our employees and strive to create a supportive and rewarding work environment.
</div>

Grand Technology

<div>
 Grand Technology is seeking a highly organised and professional Receptionist/Admin Assistant to join our team in El Sheikh Zayed, Giza. This
 
 full-time, On-site
 
 role will be the first point of contact for visitors and callers, providing exceptional customer service and administrative support to ensure the smooth running of our office.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Manage the reception area, greeting visitors and answering incoming calls in a professional and courteous manner.
 </li>
 <li>
 Provide administrative support to various departments, including scheduling appointments, managing correspondence, and preparing documents.
 </li>
 <li>
 Maintain office supplies and equipment, ensuring adequate stock levels and functionality.
 </li>
 <li>
 Assist with travel arrangements, including booking flights and accommodation.
 </li>
 <li>
 Handle incoming and outgoing mail and deliveries.
 </li>
 <li>
 Maintain electronic and physical filing systems, ensuring accurate and efficient record-keeping.
 </li>
 <li>
 Support the team with ad-hoc administrative tasks as required.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Proven experience as a Receptionist or Admin Assistant.
 </li>
 <li>
 Excellent communication and interpersonal skills, with a strong customer service focus.
 </li>
 <li>
 Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
 </li>
 <li>
 Strong organisational and time management skills, with the ability to prioritise tasks effectively.
 </li>
 <li>
 Ability to work independently and as part of a team.
 </li>
 <li>
 Professional appearance and demeanour.
 </li>
 </ul>
</div>

Receptionist / Admin Assistant

Explore 176+ People experience and operations assistant analyst in Giza this October. Find roles across top companies and apply now to boost your career.

176 people experience and operations assistant analyst jobs IN Giza

People Experience and Operations Assistant Analyst

People Experience and Operations Assistant Analyst

BI Analyst

Senior Data Analyst

Business performance Analyst

Business performance Analyst

Receptionist / Admin Assistant