marketing manager

country operations manager Jobs in Istanbul

country operations manager

regional sales manager

account development manager Jobs in Istanbul

account development manager

account manager

area manager fulfilment center operations

Amazon.com

<div><div>DESCRIPTION<div>
When you join Amazon as an Area Manager, you&rsquo;ll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands-on role, you&rsquo;ll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team&rsquo;s approach to drive productivity, you&rsquo;ll also work closely with your colleagues to address challenges, which means no two days will be the same. 
 
A day in the life 
You&rsquo;ll work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You&rsquo;ll also monitor and maintain process efficiency. Your days will always include prioritising routine team management and daily operational tasks, alongside other tasks like individual escalations, process improvement work and wide-scale operational contingency planning.
 
 
Being a key part of the operations team involves working with colleagues in other teams and external partners to make sure we stay on track to meet our customer demands and targets. This will involve analysing data and performance metrics with leaders in your business area, as well as discussing the operational pros and cons of technical improvements with engineers.
 
 
About the team 
Customer Fulfilment, or CF, is where it all started for Amazon. CF has scaled up from a humble team of booksellers to a sophisticated global team which handles more than 1.5 million orders every day. The team is the foundation of our business and its efforts have helped us diversify across new regions and services. With the help of emerging technology, we&rsquo;re always looking for ways to offer a bigger, better product range &ndash; delivered quickly and affordably. 
 
The CF team are the first people in the chain that helps customers get products at the speed we&rsquo;re known for. We&rsquo;re based in Fulfilment Centres, which are at the heart of Amazon&rsquo;s fast-paced Operations network. Our centres are sometimes referred to as the &lsquo;First Mile&rsquo; because it&rsquo;s where most Amazon packages start their journey. We help to manage dynamic inventory and facilitate speedy deliveries round the clock. 
 
Lots of different people work in our Fulfilment Centres, so there are plenty of opportunities for every skillset. Some of us work with physical products, while others analyse data to help everyone across the business make smart decisions.</div></div><div>
BASIC QUALIFICATIONS<ul><li>Bachelor&rsquo;s degree
</li><li>Full proficiency in written and verbal Turkish and English
</li><li>At least 2 years relevant experience in performing data analysis, team management, dive deep</li><li>Experience in production, planning or warehouse envirenment</li><li>Lean and kaizen knowledge</li><li>Safety awareness</li></ul></div><div>
PREFERRED QUALIFICATIONS<ul><li>Experience of communicating with a wide range of stakeholders, including your peers and leadership
</li><li>Experience in a logistical working environment
</li><li>Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment</li></ul> 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div></div>
 <div><div>Job details</div><ul><div><div>
TUR, Istanbul</div></div><div><div>
Administrative Support</div></div></ul></div>

Area Manager, Fulfilment Center Operations

Netlog Logistics Group

<div>
 
 QUALIFICATIONS AND JOB DESCRIPTION
 
 
 Netlog Logistics Group, consists of 18 leading companies and brands in the field of logistics in local, regional and global markets by offering their services. The Group continuous to grow rapidly and in a leading position of its sector. We are seeking Operations Manager in the logistics center of &Idot;stanbul/Esenyurt.
 
 
 The Operations Manager reports directly to the Coordinator of Region and must be a high-energy leader with the ability to direct a workforce in the fulfillment of orders for global key account. This includes managing inbound inventory, maintaining inventory, supervising pick/ pack operations and outbound shipments. This position also requires having a strong understanding of labor-management and forecasting.
 
 
 
 
 
 
 
 
 JOB RESPONSIBILITIES:
 
 <ul>
 <li>
 Leading and directing fulfillment operations group in the achievement of key goals in the area of order processing and delivery, quality assurance management, inventory management, purchasing management, cost management, process layouts, process improvements, employee training and development,
 </li>
 <li>
 Working with the Operations Coordinator to influence corporate strategic plans,
 </li>
 <li>
 Working with functional leaders within the company to ensure compliance with company policy and procedures,
 </li>
 <li>
 Ensuring that the facility is compliance with ordinances, laws, and regulations,
 </li>
 <li>
 Ensuring the safety is the strongest part of our culture and environment within the facility at all times,
 </li>
 <li>
 Obtaining daily, monthly and annually goals for various productivity and quality levels,
 </li>
 <li>
 Leading the fulfillment group to operate in a cost-effective and competitive manner while driving improvement continuously,
 </li>
 <li>
 Managing, training and developing the facility managers and supervisors in the subjects of hiring, training, planning, assigning, and directing work, appraising performance, rewarding and disciplining associates, addressing complaints, and resolving problems or removing obstacles,
 </li>
 <li>
 Managing logistics operations and making sustainable development plans,
 </li>
 <li>
 Preparing daily, weekly and monthly logistics business follow-up reports,
 </li>
 <li>
 Preparing performance reports and ensuring team development and motivation accordingly,
 </li>
 <li>
 Planning needs such as human resources, equipment, and space based on efficiency,
 </li>
 <li>
 Actively working to reduce error rates, operation times and costs, consequently planning according to analysis,
 </li>
 <li>
 Actively managing operational planning,
 </li>
 <li>
 Guiding the processes and maintaining the operational quality standards, while simultaneously setting goals for improvement and managing projects.
 </li>
 </ul>
 
 
 
 
 EDUCATION, EXPERIENCE, AND SKILL REQUIREMENTS:
 
 <ul>
 <li>
 5+ years of experience in people management,
 </li>
 <li>
 Must be a self-directed person with the ability to handle multiple tasks,
 </li>
 <li>
 Must have industry working knowledge of all areas in fulfillment: warehousing distribution, inbound/outbound, quality, B2C, B2B, WMS,
 </li>
 <li>
 Bachelor&rsquo;s degree is required,
 </li>
 <li>
 Excellent English skills.
 </li>
 </ul>
</div>

Operations Manager

Eren Perakende

<div>
 
 For more than 55 years, Eren Perakende has been uniting world-renowned brands with consumers in Turkey. In 1990, the company partnered with Devanlay to begin the licensed production and distribution of Lacoste in Turkey. Since then, Eren Perakende has taken on the distributorship of global brands such as Burberry, Gant, Nautica, and Converse.
 
 
 
 
 
 In 2008, the company launched its own retail concept with Occasion stores, followed by the introduction of the innovative SuperStep store concept in 2012. Embracing a multi-channel strategy in 2020, Eren Perakende expanded its online sales network and redefined the shopping experience through House of SuperStep, transforming retail into an experience-driven model.
 
 
 
 
 
 Expanding its brand portfolio with names like Intersport, SuperKids, Fashfed, United4, Sanal &Ccedil;ad&inodot;r and Heartbeat, Eren Perakende now operates in 25 countries, with over 8,000 employees, nearly 700 stores, and 17 digital platforms.
 
 
 
 
 
 We are looking for an
 
 Customer Relations Manager
 
 to contribute to our premium lifestyle brands in this growth journey.
 
 
 
 
 
 
 
 
 
 Job Description
 
 
 
 
 
 <ul>
 <li>
 Manage processes to boost customer satisfaction by ensuring efficient and effective call center operations. Collaborate closely with Business, Product, Operations, and Customer Service teams to deliver a seamless and excellent customer experience.
 </li>
 <li>
 Analyze customer feedback and satisfaction metrics (NPS, CSAT) to identify improvement opportunities and monitor call center performance.
 </li>
 <li>
 Manage communication technologies such as IVR, CRM, call routing systems, and chat platforms to optimize customer interactions.
 </li>
 <li>
 Utilize reporting systems to track performance, analyze trends, and derive actionable business insights.
 </li>
 <li>
 Supervise, train, and motivate call center staff to enhance productivity and job satisfaction.
 </li>
 <li>
 Establish and monitor key performance indicators (KPIs), regularly assessing team and individual performance against benchmarks.
 </li>
 <li>
 Handle customer complaints effectively, developing solution-oriented strategies and implementing continuous improvement initiatives.
 </li>
 <li>
 Oversee projects related to customer relations and call center system enhancements, ensuring timely delivery and adherence to budget.
 </li>
 <li>
 Lead workforce planning and scheduling to optimize resource allocation and service levels.
 </li>
 <li>
 Ensure compliance with company policies, industry regulations, and quality standards.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 
 
 
 <ul>
 <li>
 Minimum 8 years of experience in multi-channel contact center management (phone, email, chat, social).
 </li>
 <li>
 Strong leadership and people management skills with a customer-first mindset.
 </li>
 <li>
 Proven ability to drive process improvements and change management initiatives.
 </li>
 <li>
 Advanced analytical and problem-solving skills; experienced in performance reporting and data-driven decision making.
 </li>
 <li>
 Proficiency in CRM platforms, call center technologies, and MS Office applications.
 </li>
 <li>
 Excellent communication, negotiation, and presentation skills in English.
 </li>
 <li>
 Bachelor&rsquo;s degree in a related field.
 </li>
 </ul>
</div>

Customer Relations Manager

Crurated

Location: Istanbul, Turkey (preferred, hybrid)About CruratedCrurated is an innovative platform merging technology and fine wine to transform the luxury collectibles market. Our mission is to connect passionate collectors with rare treasures and empower producers globally through curated products and experiences.Founded by a former Google executive, Crurated leverages blockchain and smart technology to ensure provenance and provide a seamless, engaging collector journey&mdash;from a metaverse cellar to AI sommeliers and online auctions.Our team values innovation, collaboration, and a client-first approach, fostering an inclusive culture where diverse talents thrive and excellence drives us forward.The RoleAs Process Excellence Lead, you&rsquo;ll build and lead the newest pillar within our Business Operations (BizOps) team&mdash;ensuring operational excellence across Sales, Marketing, Operations, Finance, Product, and Tech. You&rsquo;ll map end-to-end workflows, identify pain points, and drive continuous improvement with best-practice processes and data-driven KPIs.The Role PurposeCrurated is scaling rapidly&mdash;entering new markets, launching new platforms, and partnering with new tools. You&rsquo;ll develop the playbook to close process gaps, foster a culture of improvement, and align business objectives with technology solutions.What You&rsquo;ll Do<ul><li>Within 90 days: Meet key teams, run a process inventory to capture &ldquo;as-is&rdquo; workflows, build RACI maps, spot pain points, and deliver early quick wins</li><li>Within 180 days: Collaborate with functional leads to design &ldquo;to-be&rdquo; processes, set and track KPIs, and prepare SOPs to ensure improvements stick. Manage change collaboratively and coordinate with Product &amp; Tech for system delivery.</li><li>Within 360 days: Lead Kaizen and Lean Six Sigma workshops, build an Automation Roadmap, start process-mining pilots, and develop digital process twins.</li><li>Beyond Year 1: Roll out workflows, support Crurated&rsquo;s growth on new platforms, and embed continuous improvement habits across the business.</li></ul>Who You Are<ul><li>You have hands-on 4+ years experience scaling operations in fast-growing startups or in established businesses with complex supply-chain or fulfilment flows.</li><li>Skilled with BPMN, RACI, and preferably process-mining tools. Comfortable designing KPI dashboards and translating needs to Product &amp; Tech teams.</li><li>Strong in project, stakeholder, and change management. Data-driven, hands-on, and clear communicator at all organizational levels.</li></ul>Why Join Us?Our collaborative, inclusive culture embraces creativity and flexibility, enabling you to balance passion and productivity. Be part of a forward-thinking team shaping the future of fine wine and luxury collectibles while connecting with a global community.Equal Opportunity and Privacy NoticeBy submitting your application, you consent to the processing of your personal data in accordance with applicable data protection laws. All applications will be handled with full respect for privacy regulations and without discrimination based on gender or any other characteristic.Job Type: Full-time

Process Excellence Lead

Nilfisk

<div>
 GLOBAL OEM &amp; KEY ACCOUNT MANAGER IVS (Industrial Vacuum Solutions)
 
 
 We are looking for an ambitious Global OEM &amp; Key Account Manager for the Industrial Vacuum Solutions (IVS) Division of Nilfisk.
 
 
 
 This Role In Summary
 
 
 
 The role is split in two parts: the Global OEM Manager as well as the Global Key Account Manager for the IVS Business.
 
 
 
 As a Global OEM Manager
 
 you will be both a &ldquo;harvester&rdquo; and a &ldquo;farmer&rdquo; as your role will be on one hand to be supporting the existing OEM Business from the Commercial Center of Excellence in Italy (Zocca-MO), as well as hunting for new Global opportunities within OEMs.
 
 
 In this role you will be:
 
 
 <ul>
 <li>
 The liaison between Key OEM customers&rsquo; Technical Team and key decision makers and the R&amp;D and production facility in Italy (Zocca).
 </li>
 <li>
 The direct link and sparring partner between the Local Sales Companies OEM Managers and the Center of Excellence in Italy (Global Product Managers, Application Managers, R&amp;D and Operations etc.)
 </li>
 <li>
 Enlarging the business within existing and future OEM customers from a more localized business to a true Global Business, tapping into our Global Sales Companies network
 
 
 </li>
 </ul>
 
 As a Global Key Account Manager
 
 you will be supporting our Sales Teams in helping finding the right customized solution within the Industrial Vacuum Solutions, whether this is a mobile vacuum cleaner or a centralized vacuum system. You will do this with full support from our Competence Center based in Italy.
 
 
 Your responsibilities will include:
 
 
 <ul>
 <li>
 Manage the day-by-day business of major OEM Accounts
 </li>
 <li>
 Network with major OEM Key Accounts to identify and address specific needs and enlarge the business potential both with new product offerings and same products in new markets
 </li>
 <li>
 Develop and maintain relationships with OEM customers&rsquo; decision makers to ensure long-term success
 </li>
 <li>
 Support and contribute to the overall Company targets and strategy for OEMs
 </li>
 <li>
 Provide excellent internal and external communication
 </li>
 <li>
 Act as the liaison between Global OEM customers and internal teams (R&amp;D, Product Management etc.) ensuring clients&rsquo; requirements are met
 </li>
 <li>
 Support the increase of business volume with major Global Key Accounts within mainly the food and pharma business segments
 </li>
 <li>
 Liaise with Local Sales and Global and Local Marketing departments to set and implement strategies for new products and international contracts
 
 
 </li>
 </ul>
 The Global OEM &amp; Key Account Manager will be located in our
 
 Istanbul Office
 
 and will report to the Senior Sales Manager.
 
 
 
 Minimum Requirements
 
 
 
 <ul>
 <li>
 Minimum 5 years of experience in similar role, with professional experience in durable goods and highly technical products within the B2B environment within Industrial Manufacturing companies
 </li>
 <li>
 Strong sales related background
 </li>
 <li>
 Customer oriented attitude
 </li>
 <li>
 Fluency in English is a must, other languages preferred
 </li>
 <li>
 Data focused approach
 </li>
 <li>
 Sales metric and marketing intelligence professional
 </li>
 <li>
 Willingness to travel
 
 
 </li>
 </ul>
 
 Preferred Skills And Experiences
 
 
 
 <ul>
 <li>
 Sales experience with OEM customers and industrial customers
 </li>
 <li>
 A Technical Background
 </li>
 <li>
 Excellent stakeholder management and presentation skills
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 Work in a well structured and consolidated team.
 </li>
 <li>
 International environment and global career opportunities.
 </li>
 <li>
 Opportunity to have a great impact on company development.
 </li>
 <li>
 Great team spirit and atmosphere.
 
 
 </li>
 </ul>
 
 Let&rsquo;s create a cleaner future together
 
 
 
 Cleaning has emerged as a key contributor to health and safety, sparked by technology and innovation. At Nilfisk we are a driving force in this development. Being part of Nilfisk means thinking outside of the box, bringing your inspiring ideas to life, sharing the results, and learning from your setbacks. We believe that diversity is our greatest strength &ndash; as we achieve the best results from a wide variety of views and approaches. At Nilfisk, you have the freedom to be yourself and express your opinions. Nilfisk is firmly committed to growth and sustainability in everything we do. You will be empowered in your role as you collaborate with passionate colleagues on a quest to create a cleaner future.
 
 
 Are you ready to make a change for
 
 a cleaner future
 
 ?
 
 
 We embrace diversity and equality with an environment of inclusion. We encourage everyone to apply for the position, regardless of origin, race, ethnicity, religion, physical or mental ability, gender, gender-identity or expression, sexual orientation, and age.
 
 
 
 Job applicant FAQ
 
 
 
 Do you have questions regarding the recruitment process or alike? Please visit our FAQ for job applicants.
</div>

Sales Area Manager - IVS

CommScope

<div>Data Center Sales Manager, Turkey 
If you wish to be part of a team dedicated to delivering industry-leading performance through exceptional talent and a culture of innovation and collaboration, this is an opportunity you won&rsquo;t want to miss. We are looking for a dynamic, organized, self-starter to join our European Infrastructure Sales Team as a Data Center Sales Manager located in or around Istanbul, Turkey. 
What To Expect: 
You will execute in-country sales strategy for the Data Centre infrastructure business while working in close coordination with in-country and regional field sales and systems engineering teams. Positioning COMMSCOPE building infrastructure solutions into multi-tenant, traditional on-premises, and other large Data Center opportunities in order to secure and grow revenue with defined accounts.
The position requires an understanding of the Data Center ecosystem, technology trends and telecommunications infrastructure requirements. Candidates will need to understand the commercial and technical priorities of Data Center operators, and how to influence the technology choices that they make.
The ideal candidate would be from a technology organization and have a successful track record of selling ICT or building services infrastructure solutions within Data Center environments. 
Key Responsibilities and Goals:<ul><li> 
Ideally based in or around Istanbul you will work with the regional sales leadership to identify, engage and build a position of influence with a defined list of multi-tenant Data Center operators.</li><li>
Work with the regional sales leadership to identify and build a plan to secure significant major enterprise Data Center opportunities to be agreed as target pursuits.</li><li>
Drive interaction with the whole Data Center ecosystem in the territory. Work to understand and build relationships with key consultants, contractors, integrators, and other vendors. Become a member of the Data Center community.</li><li>
Represent COMMSCOPE at Data Center customer forums and events. Be an active contributor to social media platforms with presence in Data Center specific groups.</li><li>
Collaborate with other COMMSCOPE groups working in the Data Center space, including the global scale Data Center team and market management groups.</li><li>
Maintain and manage an opportunity funnel along with ensuring data integrity and accurate reporting to regional leadership.</li></ul> 
Business Skills and Experience Requirement<ul><li> 
5+ years experience in sales, business development or account management within the technology industry.</li><li>
Knowledge of ICT infrastructure and Data Center buying behaviors.</li><li>
Proven ability to close deals with new accounts &amp; increasing wallet share with existing accounts.</li><li>
Proven ability to manage, grow and nurture large accounts. Skilled in planning and communicating plans to ensure successful execution.</li><li>
Ability to create a value proposition based on customer needs and identified gaps.</li><li>
Strong knowledge of ICT, and/or other technologies related to building infrastructures.</li><li>
Excellent English &amp; Turkish language skills.</li></ul> 
Why CommScope?
Our dynamic work environment attracts forward-thinking, hardworking, and caring people who strive to build what&rsquo;s next. We provide our employees with opportunities where they can innovate and build, while growing and developing their careers. We thrive with change and know the value diversity plays in bringing forth new insights and generating better solutions.</div>

Data Center Sales Manager

Regional Compliance Manager

Explore 612+ Area manager fulfilment center operations in Istanbul this September. Find roles across top companies and apply now to boost your career.