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manager dmart operations

Yemeksepeti

<div>
 Yemeksepeti is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 We&rsquo;re seeking a Dmart (Store) Operations Manager to manage end to end all q-commerce operations for &Idot;stanbul.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Continuously monitor customer satisfaction, delivery processes, product quality, and service standards across field operations within determined challenging KPI&rsquo;s
 </li>
 <li>
 Provide day-to-day support to stores and centralise their feedbacks, drive weekly root cause analysis to understand and resolve issues,
 </li>
 <li>
 Optimisation of operational flows and resource/capacity management
 </li>
 <li>
 Manage field crisis operations during peak periods and take proactive measures when necessary
 </li>
 <li>
 Continuously evaluate productivity &amp; performance of stores and team members
 </li>
 <li>
 Train and develop teams on tools and increase usability and expertise of the tool usage
 </li>
 <li>
 Work in coordination with the Real Estate team to monitor the quality of the existing stores (maintenance, improvements) and make sure the facilities are secured, appropriate and optimized
 </li>
 <li>
 For all renovation / new stores projects, make sure store operational efficiency is optimised in the layout designs
 </li>
 <li>
 Liaise with local IT to ensure availability / efficiency of devices, IT equipment and networks provided in the stores
 </li>
 <li>
 Work with Internal Control for the deployment of in-store procedures and compliance - the Store Handbook.
 </li>
 <li>
 Coordinate the processes of stock takes, shrinkage, cycle counts, together with the Internal Controller.
 </li>
 <li>
 Health and Safety
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 +10 years of relevant experience, with at least 5 years in a managerial or leadership role.
 </li>
 <li>
 Strong knowledge of grocery principles, store/warehouse operations and quality &amp; inventory management.
 </li>
 <li>
 Excellent analytical and problem solving skills.
 </li>
 <li>
 Strong people leadership with a positive track record of managing direct and indirect reports.
 </li>
 <li>
 Skilled in change management and business transformation.
 </li>
 <li>
 Strong analytical problem-solving skills
 </li>
 <li>
 Good communication &amp; negotiation skills
 </li>
 <li>
 Ambitious, confident and able to take initiative
 </li>
 <li>
 Advanced level of MS Office Applications
 </li>
 <li>
 Bachelor&rsquo;s degree in Logistics, Operations, Supply Chain Management or a related field.
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 <ul>
 <li>
 A chance to crown your career at Yemeksepeti, Turkey's largest online quick delivery platform, that has been raising future managers and industry leaders for 20 years!
 </li>
 <li>
 A working environment where employee happiness is prioritized, with a strong corporate culture, passionate colleagues working together towards the same goal, and a transparent management approach!
 </li>
 <li>
 Project opportunities that you can run together with the employees of Delivery Hero companies in 43 countries of the world and great teachings about global industry leadership!
 </li>
 <li>
 Flexible work hours so that you can plan your business and social life as you wish! (Start working at any time between 08:00 and 10:00!)
 </li>
 <li>
 A birthday leave waiting for you the next day so you can have fun and party as much as you want on your birthday!
 </li>
 <li>
 Online trainings shaped by your choices, where the opportunities you can learn and improve yourself are unlimited!
 </li>
 <li>
 A comprehensive private health insurance that will never let you down when you need it!
 </li>
 <li>
 The Yemeksepeti family! Always smiling and high communication skills!
 </li>
 <li>
 A pre-planned orientation program so that you can capture the spirit of Yemeksepeti in the best way, get to know the brand from the inside, and always feel at home. And of course, a Buddy who will always support you in your first weeks!
 
 
 </li>
 </ul>
 Your rights arising from the processing of your personal data, within the scope of the Law on the Protection of personal data. You can find detailed information on the page of our Clarification Text at https://www.yemeksepeti.com/contents/kvkk-aday-aydinlatma-metni
 
 
 Your rights arising from the processing of your personal data, within the scope of the Law on the Protection of personal data. You can find detailed information on the page of our Clarification Text at https://www.yemeksepeti.com/contents/kvkk-aday-aydinlatma-metni
</div>

Manager, Dmart Operations

Delivery Hero

<div>Company Description 
Yemeksepeti is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. 
Job Description 
We&rsquo;re seeking a Dmart (Store) Operations Manager to manage end to end all q-commerce operations for &#304;stanbul.
Responsibilities:<ul><li>
Continuously monitor customer satisfaction, delivery processes, product quality, and service standards across field operations within determined challenging KPI&rsquo;s</li><li>
Provide day-to-day support to stores and centralise their feedbacks, drive weekly root cause analysis to understand and resolve issues,</li></ul><ul><li>
Optimisation of operational flows and resource/capacity management</li><li>
Manage field crisis operations during peak periods and take proactive measures when necessary</li><li>
Continuously evaluate productivity &amp; performance of stores and team members</li><li>
Train and develop teams on tools and increase usability and expertise of the tool usage</li><li>
Work in coordination with the Real Estate team to monitor the quality of the existing stores (maintenance, improvements) and make sure the facilities are secured, appropriate and optimized</li><li>
For all renovation / new stores projects, make sure store operational efficiency is optimised in the layout designs</li><li>
Liaise with local IT to ensure availability / efficiency of devices, IT equipment and networks provided in the stores</li><li>
Work with Internal Control for the deployment of in-store procedures and compliance - the Store Handbook.</li><li>
Coordinate the processes of stock takes, shrinkage, cycle counts, together with the Internal Controller.</li><li>
Health and Safety</li></ul> 
Qualifications<ul><li> 
+10 years of relevant experience, with at least 5 years in a managerial or leadership role.</li><li>
Strong knowledge of grocery principles, store/warehouse operations and quality &amp; inventory management.</li><li>
Excellent analytical and problem solving skills.</li><li>
Strong people leadership with a positive track record of managing direct and indirect reports.</li><li>
Skilled in change management and business transformation.</li><li>
Strong analytical problem-solving skills</li><li>
Good communication &amp; negotiation skills</li><li>
Ambitious, confident and able to take initiative</li><li>
Advanced level of MS Office Applications</li><li>
Bachelor&rsquo;s degree in Logistics, Operations, Supply Chain Management or a related field.</li></ul> 
Additional Information 
<ul><li>
A chance to crown your career at Yemeksepeti, Turkey's largest online quick delivery platform, that has been raising future managers and industry leaders for 20 years!</li><li>
A working environment where employee happiness is prioritized, with a strong corporate culture, passionate colleagues working together towards the same goal, and a transparent management approach!</li><li>
Project opportunities that you can run together with the employees of Delivery Hero companies in 43 countries of the world and great teachings about global industry leadership!</li><li>
Flexible work hours so that you can plan your business and social life as you wish! (Start working at any time between 08:00 and 10:00!)</li><li>
A birthday leave waiting for you the next day so you can have fun and party as much as you want on your birthday!</li><li>
Online trainings shaped by your choices, where the opportunities you can learn and improve yourself are unlimited!</li><li>
A comprehensive private health insurance that will never let you down when you need it!</li><li>
The Yemeksepeti family! Always smiling and high communication skills!</li>
A pre-planned orientation program so that you can capture the spirit of Yemeksepeti in the best way, get to know the brand from the inside, and always feel at home. And of course, a Buddy who will always support you in your first weeks! 
<li>
</li></ul>Your rights arising from the processing of your personal data, within the scope of the Law on the Protection of personal data. You can find detailed information on the page of our Clarification Text at https://www.yemeksepeti.com/contents/kvkk-aday-aydinlatma-metni<div></div>
Your rights arising from the processing of your personal data, within the scope of the Law on the Protection of personal data. You can find detailed information on the page of our Clarification Text at https://www.yemeksepeti.com/contents/kvkk-aday-aydinlatma-metni</div>

<div>
 Yemeksepeti is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 Define and execute the business strategy for Dmarts and Shops in TR, with a focus on driving revenue growth, improving profitability, and enhancing customer experience
 </li>
 <li>
 Accountable for annual budgeting and working with country teams in meeting profitability/ financial targets across portfolio markets
 </li>
 <li>
 Drive cross-functional collaboration with other teams within Yemeksepeti and DH to ensure alignment and maximize synergies across the organization
 </li>
 <li>
 Incubate &amp; Lead special projects across the Dmart and Shops businesses, which may include new market launches, process improvements, and technology implementations
 </li>
 <li>
 Build and lead a high-performing team of performance managers, BI Analysts and project managers
 </li>
 <li>
 Provide regular updates to TR leadership on the performance of the business, key initiatives, and progress towards strategic goals.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's or Master's degree in Business Administration, Engineering, or related field.
 </li>
 <li>
 At least 3-5 years of experience in a performance management or operations role within the e-commerce or technology industries, with a proven track record of driving results
 </li>
 <li>
 Strong analytical skills &amp; Excellent project management skills, with the ability to lead and execute complex projects across multiple stakeholders.
 </li>
 <li>
 Strong leadership skills with experience in managing and developing high-performing teams.
 </li>
 <li>
 Excellent communication and interpersonal skills in English, with the ability to effectively communicate with stakeholders at all levels of the organization.
 </li>
 <li>
 Ability to work in a fast-paced and dynamic environment, with a strong sense of urgency and attention to detail.
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 <ul>
 <li>
 A chance to crown your career at Yemeksepeti, Turkey's largest online quick delivery platform, that has been raising future managers and industry leaders for 20 years!
 </li>
 <li>
 A working environment where employee happiness is prioritized, with a strong corporate culture, passionate colleagues working together towards the same goal, and a transparent management approach!
 </li>
 <li>
 Project opportunities that you can run together with the employees of Delivery Hero companies in 43 countries of the world and great teachings about global industry leadership!
 </li>
 <li>
 Flexible work hours so that you can plan your business and social life as you wish! (Start working at any time between 08:00 and 10:00!)
 </li>
 <li>
 A birthday leave waiting for you the next day so you can have fun and party as much as you want on your birthday!
 </li>
 <li>
 Online trainings shaped by your choices, where the opportunities you can learn and improve yourself are unlimited!
 </li>
 <li>
 A comprehensive private health insurance that will never let you down when you need it!
 </li>
 <li>
 The Yemeksepeti family! Always smiling and high communication skills!
 </li>
 <li>
 A pre-planned orientation program so that you can capture the spirit of Yemeksepeti in the best way, get to know the brand from the inside, and always feel at home. And of course, a Buddy who will always support you in your first weeks!
 
 
 </li>
 </ul>
 Your rights arising from the processing of your personal data, within the scope of the Law on the Protection of personal data. You can find detailed information on the page of our Clarification Text at https://www.yemeksepeti.com/contents/kvkk-aday-aydinlatma-metni
</div>

Performance & Special Projects Executive

Christian Dior Couture

<div>
 Position
 
 
 Christian Dior Couture operates several boutiques in Turkey, both in city centers and in resort locations.
 
 
 The Turkish market is managed by the CD Turkey Country Manager on behalf of Christian Dior Couture's Southern Europe Zone.
 
 
 This position reports directly to the CD Turkey Country Manager, with a functional report to the Southern Europe CD Operations Manager.
 
 
 The Turkey Country Operations Manager is responsible for the overall management of operations, staff, merchandise, and customer service in the Turkish boutiques.
 
 
 The Turkey Country Operations Manager is also responsible for maintaining and achieving operational and merchandising standards and goals, and for developing the Turkish Operations Team in collaboration with the CD Turkey Country Manager and the Boutique Managements.
 
 
 In this context, the Turkey Country Operations Manager will participate in the development and growth of the subsidiary.
 
 
 The local Turkish Head Office is located in Istanbul.
 
 
 Job responsibilities
 
 
 
 Inventory And Stock Management
 
 
 
 <ul>
 <li>
 Manage, facilitate, and ensure completion of all inventories and cycle counts.
 </li>
 <li>
 Validate stock adjustments.
 </li>
 <li>
 Investigate with Head Office on any discrepancies in receptions or stock transfers.
 </li>
 <li>
 Manage &ldquo;End of Life&rdquo; product cycle.
 </li>
 <li>
 Oversee the Turkey &ldquo;After Sales&rdquo; program.
 </li>
 <li>
 Follow-up repairs of defective or damaged goods, from store stock or from after-sales.
 </li>
 <li>
 Organize local Family Sales.
 
 
 </li>
 </ul>
 
 Policies &amp; Procedures
 
 
 
 <ul>
 <li>
 Ensure store compliance to policies and processes and drive operational excellence through audits &amp; action plans.
 </li>
 <li>
 Understand, abide by and enforce all operational policies and procedures as dictated by Retail Handbook Procedures, the human resources guide and other related material.
 </li>
 <li>
 Train newcomers to Dior retail procedures, stock management procedures and cash desk operations.
 </li>
 <li>
 Prepare Monthly Internal Control reports.
 </li>
 <li>
 Be project leader for all &laquo;back-office&raquo; tool evolution/roll-out &amp; support the Digital evolution on retail special projects roll-out.
 
 
 </li>
 </ul>
 
 Store Facility
 
 
 
 <ul>
 <li>
 Ensure maintenance and overall upkeep of the store and local Head Offices.
 </li>
 <li>
 Manage the boutiques and offices facilities: cleaning, repair &amp; maintenance, security.
 </li>
 <li>
 Serve as direct liaison between all sub-contractors and vendors to verify that corporate standards of store and offices are always met.
 </li>
 <li>
 Ensure that all Health &amp; Safety requirements are always met.
 
 
 </li>
 </ul>
 
 Logistics
 
 
 
 <ul>
 <li>
 Oversee all processing of shipments, transfers, and consignments.
 </li>
 <li>
 Follow-up of deliveries with freight forwarder and customs broker.
 </li>
 <li>
 Coordination with accounting back office, follow-up of KPI&rsquo;s.
 
 
 </li>
 </ul>
 
 Accounting and financials
 
 
 
 <ul>
 <li>
 Pre-check store invoices, and any required documentation according to the internal Purchase procedure.
 </li>
 <li>
 Follow-up sales reconciliation between Dior System, and E-invoice/E-archive portals.
 </li>
 <li>
 Be responsible for Turkey expense control (monthly P&amp;L analysis).
 </li>
 <li>
 Follow-up anti-money laundering compliance.
 </li>
 <li>
 Verify cash vs sales reconciliations.
 </li>
 <li>
 Coordinate with Finance Manager and Head Office regarding insurance matters (product damage, business interruption, civil liability, other HR insurances).
 </li>
 <li>
 Annual external audit: reply to any queries from auditors, together with CD Turkey Country Manager.
 
 
 </li>
 </ul>
 
 Legal and Administrative
 
 
 
 <ul>
 <li>
 Follow-up contract expiry and renewals.
 </li>
 <li>
 Follow-up HR administrative aspects, to be shared with HR Manager and accounting back office: time schedules, overtime, absence/leaves, staff commissions.
 </li>
 <li>
 Comply with legal/administrative declarations needed in current or future stores.
 </li>
 <li>
 Coordinate with Dior Legal Department and local advisors.
 
 
 </li>
 </ul>
 
 Store opening
 
 
 
 <ul>
 <li>
 Coordinate with Dior Architecture Department and local suppliers in any store opening/renovation project, including seasonal projects.
 </li>
 <li>
 Follow-up related administrative aspects.
 
 
 </li>
 </ul>
 Profile
 
 
 <ul>
 <li>
 University graduate with 5-10 years of experience in management.
 </li>
 <li>
 Retail experience.
 </li>
 <li>
 Knowledge of accounting is appreciated. / Accounting skills are a plus.
 </li>
 <li>
 Knowledge of logistics is appreciated. / Logistics skills are a plus.
 </li>
 <li>
 Native Turkish speaker, proficient in English.
 </li>
 <li>
 Proficient in Excel.
 </li>
 </ul>
</div>

Country Operations Manager

TCL Electronics Türkiye

<div>
 
 
 After-Sales Manager
 
 
 
 
 
 
 We are looking for an
 
 After-Sales Manager
 
 to lead and oversee service operations for our
 
 TV, Soundbar, and related products
 
 . In this role, you will manage customer service processes, ensure smooth coordination with technicians and service centers, handle escalations, and drive customer satisfaction while maintaining high service standards.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Lead after-sales support operations, ensuring timely and effective service.
 </li>
 <li>
 Manage escalated customer inquiries, complaints, and service requests.
 </li>
 <li>
 Coordinate repairs, warranty claims, and spare parts management with service partners.
 </li>
 <li>
 Monitor KPIs, prepare service reports, and recommend process improvements.
 </li>
 <li>
 Guide and support service teams, ensuring adherence to company standards.
 </li>
 <li>
 Collaborate with sales teams, sharing insights on recurring product issues.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Degree in Electronics/Electrical Engineering or related field (preferred).
 </li>
 <li>
 5+ years&rsquo; experience in after-sales, service management, or TV repair support.
 </li>
 <li>
 Strong knowledge of MiniLED, LED, OLED &amp; Smart TV technologies.
 </li>
 <li>
 Proven leadership, communication, and problem-solving skills.
 </li>
 <li>
 Customer-focused mindset with strong organizational and reporting abilities.
 </li>
 </ul>
 
 
 
 
 📩 If you are a service-oriented leader passionate about technology and customer experience, we&rsquo;d love to hear from you!
 
</div>

Aftersales Manager

Guess Europe Sagl

<div>
 Guess, a renowned leader in the global fashion industry, is seeking a Assistant Store Manager to join our dynamic team. The successful candidate will support their team in daily operations, ensuring the store provides exceptional service and achieves its sales goals.
 
 
 <ul>
 <li>
 Assistant Store Manager in daily operations and overall management of the store
 </li>
 <li>
 Lead and motivate the sales team to achieve store sales goals and objectives
 </li>
 <li>
 Provide exceptional customer service by addressing customer inquiries and resolving issues
 </li>
 <li>
 Ensure product displays, signage, and merchandising standards are maintained throughout the store
 </li>
 <li>
 Assist in training and onboarding new employees to ensure a knowledgeable team
 </li>
 <li>
 Monitor inventory levels and assist in managing stock replenishment and orders
 </li>
 <li>
 Conduct regular store audits to ensure compliance with company policies and procedures
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Proven experience in a retail management or supervisory role
 </li>
 <li>
 Strong leadership and team-building skills with the ability to motivate others
 </li>
 <li>
 Excellent communication and interpersonal skills
 </li>
 <li>
 Ability to analyze sales data and make informed decisions
 </li>
 <li>
 Detail-oriented with strong organizational skills
 </li>
 <li>
 Flexibility to work various shifts, including weekends and holidays
 </li>
 <li>
 Univercity diploma required; a degree in business or a related field is a plus
 </li>
 </ul>
</div>

Assistant Store Manager (Mall Of İstanbul)

Explore 713+ Manager dmart operations in Istanbul this September. Find roles across top companies and apply now to boost your career.

713 manager dmart operations jobs IN Istanbul

Manager, Dmart Operations

Manager, Dmart Operations

Performance & Special Projects Executive

Country Operations Manager

Aftersales Manager

Assistant Store Manager (Mall Of İstanbul)

Assistant Store Manager (Mall Of İstanbul)