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assistant account manager

Samsung Gulf

<div>
 
 
 We are a Great Place to Work &ndash; Certified&trade;
 
 
 
 
 
 
 The Great Place to Work&reg; model is the world&rsquo;s most researched, accepted, and sustainable definition of a great workplace from an employee&rsquo;s point of view. It is a comprehensive framework encompassing the overall employee experience ecosystem.
 
 
 
 
 
 We are building a High-Trust, High-Performance&trade; Culture, and we want you to join us!
 
 
 
 
 
 
 Snapshot of Your Day!
 
 
 
 We are looking for a talented
 
 B2B Assistant Key Account Manager
 
 for our
 
 Dubai
 
 office. In this role, you will maximize sales revenue for both the MX B2B Division and Samsung Enterprise team by reaching out to and engaging with end-customer accounts across our target vertical markets.
 
 
 
 
 
 
 How You Will Make An Impact:
 
 
 <ul>
 <li>
 Identify and develop new clients, accounts, and business opportunities.
 </li>
 <li>
 Build strong, long-term client relationships by understanding needs and aligning solutions with business goals.
 </li>
 <li>
 Drive upselling, cross-selling, and account expansion across multiple enterprise product categories.
 </li>
 <li>
 Act as primary liaison between clients, channel partners, and internal teams for seamless coordination.
 </li>
 <li>
 Proactively address and resolve client challenges to ensure satisfaction and success.
 </li>
 <li>
 Identify relationship risks and develop mitigation strategies while aligning operational requirements with project needs.
 </li>
 <li>
 Ensure client satisfaction by promptly addressing concerns and maintaining high service standards.
 </li>
 <li>
 Foster client satisfaction and loyalty to encourage advocacy, referrals, and new business opportunities.
 </li>
 <li>
 Monitor industry trends and competitive landscape to provide strategic client insights.
 </li>
 <li>
 Meet revenue and profitability targets while managing account budgets effectively.
 </li>
 <li>
 Work cross-functionally with sales, marketing, supply chain, and support teams to deliver exceptional results.
 </li>
 <li>
 Maintain comprehensive client records and provide regular reporting to leadership.
 </li>
 </ul>
 
 
 
 
 
 What You&rsquo;ll Need:
 
 
 <ul>
 <li>
 Bachelor's/Master's degree in Business Administration, Economics, Accounting, or related field
 </li>
 <li>
 4&ndash;7 years of B2B account management or business development experience
 </li>
 <li>
 2+ years of GCC market experience
 </li>
 <li>
 Proactive with strong stakeholder management capabilities
 </li>
 <li>
 Ability to effectively engage with all enterprise channel partners (clients, system integrators, distributors, brands)
 </li>
 <li>
 Arabic language proficiency is a plus
 </li>
 <li>
 Experience in mobility and data capture solutions is a plus.
 </li>
 </ul>
 
 
 
 
 
 Why You&rsquo;ll Love Working with Us?
 
 
 <ul>
 <li>
 Competitive salary and performance-based incentive plan for all levels
 </li>
 <li>
 Flexible working hours schedule
 </li>
 <li>
 Visa, a Top-Tier medical insurance plan, and life insurance
 </li>
 <li>
 22 days of paid annual leave plus public holidays
 </li>
 <li>
 An additional day off for your birthday!
 </li>
 <li>
 Yearly air ticket allowance &amp; monthly parking allowance (if applicable)
 </li>
 </ul>
 
 
</div>

B2B Assistant Key Account Manager

Pet's Delight - Arab Land Trading

The Role
 Role Overview Arab Land Trading is seeking a detail-oriented and proactive Accounts Assistant & HR professional to support our finance, compliance, and human resources operations. The ideal candidate will manage daily accounting activities, ensure VAT compliance, handle company document renewals, coordinate utilities and maintenance contracts, and support HR functions to ensure smooth and efficient business operations. Key Responsibilities Accounts & Finance • Post and reconcile all bank transactions; maintain accurate ledger entries • Record cash receipts, payment receipts, and expenses • Manage accounts payable and receivable processes • Handle daily cash collection from retail shops and prepare bank deposits • Coordinate with banks for deposits and related documentation • Assist in VAT calculation, reconciliation, and filing per UAE FTA regulations • Support month-end and year-end closing activities • Follow up with clients on outstanding payments Administration & Compliance • Manage timely renewal of trade licenses, Ejari, and other regulatory documents • Coordinate renewal of AMC contracts (fire alarm systems, AC maintenance, pest control, etc.) • Liaise with service providers, contractors, and relevant authorities • Monitor and process utility payments (DEWA, Etisalat, Du) • Maintain updated records of company legal documents, contracts, permits, and service agreements Human Resources • Assist in recruitment activities, including job postings and interview scheduling • Maintain employee records and HR documentation • Support onboarding and offboarding procedures • Process leaves applications, attendance records, and payroll inputs • Ensure compliance with UAE labor laws and company policies • Support employee engagement initiatives and internal communications
 
Requirements
 Required Qualifications & Skills • 2–4 years of experience in accounting, HR, or administrative roles (UAE experience preferred) • Strong knowledge of UAE VAT regulations and FTA compliance procedures • Experience in bank reconciliation, card postings, and payment processing • Experience managing trade license renewals, Ejari, utilities, and government-related documentation • Proficiency in MS Office (especially Excel) and accounting/ERP systems • Strong organizational and time management skills • High attention to detail and accuracy • Good communication and interpersonal skills • Ability to handle confidential information with integrity • Bachelor’s degree in Accounting, Finance, Business Administration, or related field • Immediate joining preferred
 
About the company
 At Pet's Delight we pride ourselves on offering friendly service, the best in pet nutrition and the widest range of pet accessories at affordable prices. As pet owners and animal lovers ourselves, we have the welfare of our furred and feathered friends in mind when selecting products for our stores.

Accounts Assistant And HR

LG Electronics

<div>
 
 
 POSITION SUMMARY
 
 
 
 The Assistant Product Manager will be responsible for monitoring tasks involved in marketing, sales and production, supporting the product manager in decision making and developing strategies to promote a product while ensuring the efficiency of the implemented product development and marketing strategies.
 
 
 
 
 
 
 PRINCIPAL RESPONSIBILITIES
 
 
 
 
 Pricing and Promotional strategy
 
 
 
 &bull; Through detailed analysis of company targets and market activity, prepare bi-weekly, monthly sales reports
 
 
 &bull; Work closely with Product Manager to develop pricing models and promotional plans for Key Account Executives to present with goal to win incremental floor spots and grow market share
 
 
 &bull; Main contact for Regional Sales Managers for promotional pricing to target profitable mix and to increase flyer exposure to drive sales volume
 
 
 &bull; Analyze sales/market trends to identify misses and to strategically target sales goal in effort to close gaps
 
 
 
 Product Development
 
 
 
 &bull; Monitoring production / shipping schedules / logistics
 
 
 &bull; Preparing and executing new product launch processes
 
 
 &bull; Analyze competition and support merchandizing planning
 
 
 &bull; Analyze market share and in-store share and identify competitive issues through store visits and market intel
 
 
 &bull; Correspond with the factory and HQ division on a regular basis to support product and marketing communications for the local team
 
 
 &bull; Maintaining system data (Product net) to reflect current and accurate product information
 
 
 &bull; New Product Introduction Event &ndash; Industry show and Training Event Support
 
 
 &bull; Support Marketing Team for the production of marketing material &amp; tools and training modules
 
 
 &bull; Supply Chain Management support; analyze PSI by model and bring up issues.
 
 
 
 Performance Management
 
 
 
 &bull; Open and distribute incoming regular and electronic mail and other material and co-ordinate the flow of information internally and with other departments and organizations
 
 
 &bull; Answer telephone and electronic enquiries and relay telephone calls and messages
 
 
 &bull; Set up and maintain manual and computerized information filing systems
 
 
 &bull; Determine and establish office procedures
 
 
 &bull; Greet visitors, ascertain nature of business and direct visitors to employer or appropriate person
 
 
 &bull; Record and prepare minutes of meetings
 
 
 &bull; Arrange travel schedules and make reservations
 
 
 &bull; May compile data, statistics and other information to support research activities
 
 
 &bull; May supervise and train office staff in procedures and in use of current software.
 
 
 &bull; May organize conferences
 
 
 
 
 
 
 KNOWLEDGE, SKILLS, AND ABILITIES
 
 
 
 
 Relevant experience(s) &amp; duration
 
 
 
 &bull; Bachelor&rsquo;s Degree in Business Administration
 
 
 &bull; At least 1-3 year sales/marketing or product management experience to drive projects, managing and building new relationships with internal and external partners, and building team spirit.
 
 
 
 
 
 
 Knowledge and skills (general and technical)
 
 
 
 &bull; Excellent written and verbal communication skills (Direct Communication with Key Account Managers and Customers) in order to be the center point of all BU related communications.
 
 
 &bull; Experience with launching new products, demonstrating i.e. leading and providing direction to people from sales, supply chain, marketing, and factory
 
 
 &bull; Bilingualism: Proficiency in multiple languages
 
 (English/Korean)
 
 
 
 
 
 
 
 Other requirements
 
 
 
 Must be a team player
 
 
 Strong analytical capabilities
 
 
 Strong advanced Excel, Power point skills
 
 
 Strong Business sense &ndash; Business acumen
 
</div>

Assistant Product Manager (Home Solutions)

Meydan Free Zone

<div>
 
 Meydan Free Zone offers entrepreneurs and start-up businesses the opportunity to set up and run their own businesses right in the heart of Dubai. We provide access to exceptional talent, entrepreneur expertise, and a wide range of start-up support services.
 
 
 
 
 
 As we continue our exciting growth plans, we seek talented people to join us. We are currently hiring a dynamic
 
 Assistant Manager - Client Servicing
 
 who will support the Acting Head, Client Servicing in overseeing daily operational activities. This role focuses on driving operational efficiency, ensuring regulatory compliance, improving service delivery, and building team capability through structured training and performance monitoring. The ideal candidate is an Arabic speaker with a proven track record of optimizing processes through data-driven reporting and continuous improvement.
 
 
 
 
 
 
 Key Accountabilities:
 
 
 
 
 Operations Management
 
 
 <ul>
 <li>
 Support end-to-end operations for business licensing and UAE residence visa processing (GDRFA), ensuring accuracy, timeliness, and compliance with Free Zone and government regulations.
 </li>
 <li>
 Monitor daily workloads, case progress, SLAs, and turnaround times; proactively identify and resolve bottlenecks.
 </li>
 <li>
 Coordinate with internal departments and external stakeholders, if needed (GDRFA, Free Zone authorities, typing centers, medical/Emirates ID partners, Third Party Authorities) to ensure smooth processing.
 </li>
 </ul>
 
 
 
 
 
 Process Improvement &amp; Efficiency
 
 
 <ul>
 <li>
 Lead and support continuous improvement initiatives using Six Sigma/Lean methodologies to enhance efficiency, reduce errors, and improve customer experience.
 </li>
 <li>
 Document, review, and standardize SOPs, workflows, and checklists across licensing and visa operations.
 </li>
 <li>
 Track KPIs and operational metrics; recommend corrective actions based on trend analysis and root cause findings.
 </li>
 </ul>
 
 
 
 
 
 Reporting &amp; Analytics
 
 
 <ul>
 <li>
 Prepare accurate and timely operational reports (daily/weekly/monthly) covering volumes, TAT, compliance, rework rates, and productivity to support management decision-making and capacity planning.
 </li>
 </ul>
 
 
 
 
 
 Training &amp; People Development
 
 
 <ul>
 <li>
 Design and deliver structured onboarding and refresher training programs for operations staff.
 </li>
 <li>
 Conduct process briefings, quality clinics, and coaching sessions to uplift team capability and consistency.
 </li>
 <li>
 Support performance reviews by providing feedback and improvement plans.
 </li>
 </ul>
 
 
 
 
 
 Quality &amp; Compliance
 
 
 <ul>
 <li>
 Ensure adherence to Free Zone regulations, Third-Party Authorities, GDRFA requirements, and internal policies.
 </li>
 <li>
 Conduct internal audits and quality checks; implement corrective and preventive actions.
 </li>
 <li>
 Stay updated on regulatory changes and translate updates into operational guidance and training materials.
 </li>
 </ul>
 
 
 
 
 
 Customer Experience
 
 
 <ul>
 <li>
 Support escalation handling and resolution of complex cases to ensure high customer satisfaction.
 </li>
 <li>
 Collaborate with sales and customer service teams to align expectations, documentation requirements, and timelines.
 </li>
 </ul>
 
 
 
 
 
 To join our team, you will have:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree required in an education-related field or Business Administration, or relevant experience within a legal-related company or industry (e.g., Education, Training, Instructional Design, Educational Management, Business Administration, Law, Legal Studies, or similar).
 </li>
 <li>
 4&ndash;6 years of experience in operations management or process improvement within a fast-paced, high-volume transaction environment, preferably within Free Zone, government services, business setup, or visa processing environments.
 </li>
 <li>
 Demonstrated track record of driving operational efficiency, process optimization, and measurable performance improvements.
 </li>
 <li>
 Experience in reporting, data analysis, and performance management.
 </li>
 <li>
 Six Sigma certification (Green Belt or higher preferred).
 </li>
 <li>
 Experience in call center or contact center operations/management is a strong advantage, particularly in high-volume, SLA-driven environments.
 </li>
 <li>
 Strong understanding of UAE business licensing and residence visa processes (GDRFA experience is a strong advantage).
 </li>
 <li>
 Excellent analytical and problem-solving skills with a continuous improvement mindset.
 </li>
 <li>
 Strong reporting and presentation skills; ability to translate data into actionable insights.
 </li>
 <li>
 Training and facilitation skills; comfortable delivering structured learning sessions.
 </li>
 <li>
 High attention to detail and strong compliance orientation.
 </li>
 <li>
 Ability to manage multiple priorities in a fast-paced, regulated environment.
 </li>
 </ul>
 
 
 
 
 
 Language skills:
 
 
 <ul>
 <li>
 English.
 </li>
 <li>
 Any other language is desirable.
 </li>
 </ul>
 
 
 
 
 Our Vision is to be the world-class hub for entrepreneurship and innovation in the region. If you are ready to be a part of that journey, we would love to hear from you!
 
 
 
</div>

Assistant Manager Client Services

Uniguest

<div>
 
 Position Summary
 
 
 
 Uniguest is seeking a Sales &amp; Renewals Coordinator to support the Partner Account Manager, focusing on retaining and growing revenue from existing clients. This role combines good administration experience with strong relationship management.
 
 
 
 Primary Responsibilities
 
 
 
 <ul>
 <li>
 Act as primary point of contact for administrative aspects of the renewal process, ensuring timely renewals and a high renewal rate.
 </li>
 <li>
 Monitor and manage a pipeline of upcoming renewals and renewal opportunities.
 </li>
 <li>
 Ensure all necessary data is accurate and updated in the CRM
 </li>
 <li>
 Respond promptly to customer enquiries regarding billing, contract terms, and the renewal process ensuring a strong relationship is built with customers and other internal departments
 </li>
 <li>
 Provide accurate and timely forecasts of upcoming renewals and report on key metrics such as renewal rates, churn, and expansion revenue.
 </li>
 <li>
 Customer Advocacy &ndash; act as a customer advocate, liaising with internal teams such as sales, customer success, and product to ensure a seamless customer experience and address any issues.
 </li>
 <li>
 Product Knowledge &ndash; maintain a deep understanding of the company&rsquo;s products and services, keeping clients informed of new features, updates, and innovations.
 
 
 </li>
 </ul>
 
 Required Skills &amp; Qualifications
 
 
 
 <ul>
 <li>
 Proven experience in a renewal&rsquo;s assistant role with a focus on renewals and recurring revenue models. Experience in the software, technology, or SaaS industry is preferred.
 </li>
 <li>
 Excellent verbal and written communication skills, with the ability to build rapport.
 </li>
 <li>
 A passion for providing exceptional customer service and a client-centric mindset.
 </li>
 <li>
 Strong organisational skills and attention to detail, with the ability to manage a high volume of accounts and prioritise tasks effectively.
 </li>
 <li>
 Familiarity with Salesforce and other sales account management systems.
 </li>
 <li>
 Fluency in Arabic is a strong advantage.
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 Competitive employee benefits package*
 </li>
 <li>
 Medical Insurance
 </li>
 <li>
 Annual Leave &ndash; 30 days
 </li>
 <li>
 EAP
 </li>
 <li>
 Education Reimbursement
 </li>
 <li>
 Voluntary Time Off
 </li>
 <li>
 Benefits package will depend on your position, location and other eligibility requirements.
 
 
 </li>
 </ul>
 
 About Uniguest
 
 
 
 Uniguest is the global leader in providing highly secure, fully managed customer-facing technology solutions on an outsourced basis to the hospitality, senior living, specialty retail, education, and corporate sectors. Our suite of turnkey consumer-facing technology solutions includes hardware and software solution packages, system implementation, and 24/7/365 multi-lingual support for public space kiosks, purpose-built kiosks (PC, iMac, tablet), digital signage, Interactive TV, tablets, remote printing, and more &ndash; all designed to deliver a consistent and safe experience to our clients&rsquo; customers.
 
 
 Uniguest is committed to equal employment opportunity and to providing all people equal access to employment without regard to personal characteristics that are unrelated to their ability, performance, or qualifications. Uniguest prohibits discrimination and harassment against any employee or applicant for employment based on race, color, religion, national origin, sex, sexual orientation, marital status, pregnancy, gender identity, veteran status, disability, genetic information, age, or any other basis protected by law.
 
 
 Work Hours: 40 hours per week
</div>

Sales & Renewals Coordinator (Dubai)

Rino Invest Properties

<div>
 
 Company Description
 
 
 
 We suggest you enter details here.
 
 
 
 Role Description
 
 
 
 This is a full-time on-site role for an Assistant Manager located in Dubai, United Arab Emirates. The Assistant Manager will support the management team in overseeing daily operations, coordinating between departments, and ensuring smooth execution of projects. Responsibilities will include team management, fostering efficient workflows, optimizing processes, and maintaining strong relationships with clients and stakeholders. The role also involves monitoring performance metrics, reporting updates, and contributing to strategic planning to achieve company goals.
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Project Management, Scheduling, and Organizational skills
 </li>
 <li>
 Team Leadership, Communication, and Relationship-Building skills
 </li>
 <li>
 Problem-Solving, Time Management, and Decision-Making abilities
 </li>
 <li>
 An understanding of financial analysis, budgeting, and reporting
 </li>
 <li>
 Proficiency in relevant software and tools such as project management software
 </li>
 <li>
 Experience in real estate or property management is a plus
 </li>
 <li>
 Bachelor's degree in Business Administration, Management, or a related field
 </li>
 </ul>
</div>

Assistant Manager

Sharaf DG Business

<div>
 The Key Account Manager will be responsible to maintain and expand relationships with strategically important customers. The Key Account Manager is responsible for achieving sales targets and assigned strategic account objectives. The Key Account Manager represents the entire range of Devices, Infrastructure solutions, Managed Services, and Data Center products to customers, while leading the customer account planning cycle and ensuring
 
 customer&rsquo;s needs and expectations are met by the company.
 
 The Key Account Manager is responsible for achieving business objectives, KPIs and targets. The KAM needs to make/develop new customers in a manner that will achieve short and long-term, profitable growth. This position requires extensive travel across the UAE, all prospective employees must pass a background check and must have Driving license and Vehicle.
 
 
 JOB RESPONSIBILITIES:
 
 &bull; Establishes productive, professional relationships with key personnel in customer accounts.
 
 &bull; Meets assigned targets for profitable sales volume and strategic objectives of accounts.
 
 &bull; Proactively leads a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones for a one and
 
 three-year period.
 
 &bull; Proactively assesses, clarifies, and validates customer needs on an ongoing basis.
 
 &bull; Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel.
 
 &bull; Bears overall responsibility for customer ownership and acts as central point of contact and interface between customer &amp; organization
 
 &bull; Identify sales opportunities, networking and fact-finding and calling on and closing new accounts.
 
 &bull; Manage and penetrate customers at all levels and develop relationships with accounts that enable achievement of plans and objectives.
 
 &bull; Prepare and deliver effective selling presentations that implement approved Customer Business Plans and employ effective game theory and negotiating strategies.
 
 &bull; Develop timely and accurate forecasts (volume and spend) for accounts and revise based on actual performance.
 
 &bull; Coordinates the involvement of company personnel, including support, services, and management resources, to meet account performance objectives.
 
 Identification of market potential, new technology trends as well as observation and analysis of the market and competition.
 
 
 
 
 Requirements
 
 
 &bull; Proven account management experience in the ICT Industry handing Hospitality, Financial services, Education or Real Estate industry clientele.
 
 &bull; Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level
 
 &bull; Experience in delivering client-focused solutions based on customer needs
 
 &bull; Proven ability to manage multiple projects at a time while paying strict attention to detail
 
 &bull; Excellent listening, negotiation, and presentation skills
 
 &bull; Excellent verbal and written communications skills
 
 &bull; Graduate degree or equivalent (MBA Preferred)
 
 &bull; Proficient in English. Additional languages are an advantage.
 
 &bull; Willingness to travel up to 75% of your work schedule. (In-Country)
 
 &bull; Must have UAE Driving &amp; own vehicle.
 
 
 
 
</div>

Key Account Manager - Information and Communications Technology - Dubai

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