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Unilever

<div>
 
 Unilever is currently hiring for Assistant CD Operations Manager
 
 
 
 
 Function
 
 : Customer Development
 
 
 
 Reports to
 
 : CD Excellence Manager
 
 
 
 Location:
 
 Umraniye
 
 
 
 About Unilever
 
 
 
 With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people &ndash; we believe that when our people work with purpose, we will create a better business and a better world.
 
 
 At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don&rsquo;t believe in the &lsquo;one size fits all&rsquo; approach and instead we will equip you with the tools you need to shape your own future.
 
 
 
 Job Purpose
 
 
 
 If you're looking for a great team and a challenging, innovative, fun and energetic work environment, you are at the right place. We believe that the passion of our employees is our strength, and this is what drives us towards outstanding performance.
 
 
 We aim to provide people the world over with products that are good for them and good for others. Our vision is to develop new ways of doing business with the aim of doubling the size of our company while reducing our environmental impact.
 
 
 Our brands are trusted everywhere and, by listening to the people who buy them, we've grown into one of the world's most successful consumer goods companies. In fact, 160 million times a day, someone somewhere chooses a Unilever product.
 
 
 We are looking for an Assistant CD Excellence Manager to work within our CD Excellence team.
 
 
 
 What Will Your Main Responsibilities Be
 
 
 
 <ul>
 <li>
 Managing Unisel DT cost budgets by planning and monitoring cost items (personal wages,fleet and warehouse rents, oil, electricity, etc.)
 </li>
 <li>
 Developing DT cost plus system in line with new technological developments and market trends,
 </li>
 <li>
 Focusing on reducing costs and increasing turnover through cost saving projects and operational efficiency (such as solar energy systems, personal and vehicle optimization, etc.),
 </li>
 <li>
 Maintaining both ad-hoc and planned supporting tools to the DT CBD team (such as supply of hygienic materials or car rental for field team, etc.),
 </li>
 <li>
 Recommending internal and external communication on behalf of distributors with other departments (legal, finance, purchasing, etc.) and 3P entities (fuel companies, electricity suppliers, or insurance companies etc.),
 </li>
 <li>
 Conducting recommended supplier negotiations for distributor purchasing items in order to get both cheaper and better-quality service or product,
 </li>
 <li>
 Managing the distributor warehouses and vehicle fleet by recommending quality standards and physical requirements (such as depreciation rent for trucks and cold store, truck maintenance, occupational safety, etc.),
 </li>
 <li>
 Taking recommended actions for the well-being and occupational health of distributor employees,
 </li>
 <li>
 Identifying recommended needs and capabilities of distributor employees and planning recommended trainings in this direction,
 </li>
 <li>
 Providing CD information and strategies regularly to field teams.
 
 
 </li>
 </ul>
 
 What You Will Need To Succeed
 
 
 
 <ul>
 <li>
 2-4 years of experience in distributor management and warehouse.
 </li>
 <li>
 Demonstrated skills and capabilities in analytical thinking, complex problem solving, and team leadership,
 </li>
 <li>
 Hands-on experience using data/ analytics dashboards, The zero-based mindset,
 </li>
 <li>
 Strong communication and negotiation skills,
 </li>
 <li>
 Multi-stakeholder management capability,
 </li>
 <li>
 Flexibility in exploring a variety of business areas,
 
 
 </li>
 </ul>
 CRITICAL SOL (STANDARDS OF LEADERSHIP) BEHAVIORS
 
 
 
 PASSION FOR HIGH PERFORMANCE
 
 : Takes personal responsibility and accountability for execution and results. Has an owner&rsquo;s mindset, using data and insight to make decisions.
 
 
 
 PERSONAL MASTERY
 
 : Sets high standards for themselves. Actively builds own wellbeing and resilience.
 
 
 
 PURPOSE &amp; SERVICE:
 
 Has humility, understanding that leadership is service to others, inside and outside Unilever.
 
 
 
 AGILITY:
 
 Explores the world around them, continually learning and developing their skills.
 
 
 Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their &lsquo;Whole Self&rsquo; to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
</div>

Assistant CD Operations Manager

<div>Unilever is currently hiring for Assistant CD Operations Manager
Function: Customer Development
Reports to: CD Excellence Manager
Location: Umraniye
ABOUT UNILEVER 
 
With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people &ndash; we believe that when our people work with purpose, we will create a better business and a better world. 
 
At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don&rsquo;t believe in the &lsquo;one size fits all&rsquo; approach and instead we will equip you with the tools you need to shape your own future. 
 
JOB PURPOSE 
 
If you're looking for a great team and a challenging, innovative, fun and energetic work environment, you are at the right place. We believe that the passion of our employees is our strength, and this is what drives us towards outstanding performance. 
 
We aim to provide people the world over with products that are good for them and good for others. Our vision is to develop new ways of doing business with the aim of doubling the size of our company while reducing our environmental impact. 
 
Our brands are trusted everywhere and, by listening to the people who buy them, we've grown into one of the world's most successful consumer goods companies. In fact, 160 million times a day, someone somewhere chooses a Unilever product. 
 
We are looking for an Assistant CD Excellence Manager to work within our CD Excellence team. 
 
WHAT WILL YOUR MAIN RESPONSIBILITIES BE<ul><li>
Managing Unisel DT cost budgets by planning and monitoring cost items (personal wages,fleet and warehouse rents, oil, electricity, etc.)</li><li>
Developing DT cost plus system in line with new technological developments and market trends,</li><li>
Focusing on reducing costs and increasing turnover through cost saving projects and operational efficiency (such as solar energy systems, personal and vehicle optimization, etc.),</li><li>
Maintaining both ad-hoc and planned supporting tools to the DT CBD team (such as supply of hygienic materials or car rental for field team, etc.),</li><li>
Recommending internal and external communication on behalf of distributors with other departments (legal, finance, purchasing, etc.) and 3P entities (fuel companies, electricity suppliers, or insurance companies etc.),</li><li>
Conducting recommended supplier negotiations for distributor purchasing items in order to get both cheaper and better-quality service or product,</li><li>
Managing the distributor warehouses and vehicle fleet by recommending quality standards and physical requirements (such as depreciation rent for trucks and cold store, truck maintenance, occupational safety, etc.),</li><li>
Taking recommended actions for the well-being and occupational health of distributor employees,</li><li>
Identifying recommended needs and capabilities of distributor employees and planning recommended trainings in this direction,</li><li>
Providing CD information and strategies regularly to field teams.</li></ul> 
WHAT YOU WILL NEED TO SUCCEED<ul><li>
2-4 years of experience in distributor management and warehouse.</li><li>
Demonstrated skills and capabilities in analytical thinking, complex problem solving, and team leadership,</li><li>
Hands-on experience using data/ analytics dashboards, The zero-based mindset,</li><li>
Strong communication and negotiation skills,</li><li>
Multi-stakeholder management capability,</li><li>
Flexibility in exploring a variety of business areas,</li></ul> 
CRITICAL SOL (STANDARDS OF LEADERSHIP) BEHAVIORS 
 
PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Has an owner&rsquo;s mindset, using data and insight to make decisions. 
 
PERSONAL MASTERY: Sets high standards for themselves. Actively builds own wellbeing and resilience. 
 
PURPOSE &amp; SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever. 
 
AGILITY: Explores the world around them, continually learning and developing their skills.
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their &lsquo;Whole Self&rsquo; to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.</div>

Christian Dior Couture

<div>
 Position
 
 
 Christian Dior Couture operates several boutiques in Turkey, both in city centers and in resort locations.
 
 
 The Turkish market is managed by the CD Turkey Country Manager on behalf of Christian Dior Couture's Southern Europe Zone.
 
 
 This position reports directly to the CD Turkey Country Manager, with a functional report to the Southern Europe CD Operations Manager.
 
 
 The Turkey Country Operations Manager is responsible for the overall management of operations, staff, merchandise, and customer service in the Turkish boutiques.
 
 
 The Turkey Country Operations Manager is also responsible for maintaining and achieving operational and merchandising standards and goals, and for developing the Turkish Operations Team in collaboration with the CD Turkey Country Manager and the Boutique Managements.
 
 
 In this context, the Turkey Country Operations Manager will participate in the development and growth of the subsidiary.
 
 
 The local Turkish Head Office is located in Istanbul.
 
 
 Job responsibilities
 
 
 
 Inventory And Stock Management
 
 
 
 <ul>
 <li>
 Manage, facilitate, and ensure completion of all inventories and cycle counts.
 </li>
 <li>
 Validate stock adjustments.
 </li>
 <li>
 Investigate with Head Office on any discrepancies in receptions or stock transfers.
 </li>
 <li>
 Manage &ldquo;End of Life&rdquo; product cycle.
 </li>
 <li>
 Oversee the Turkey &ldquo;After Sales&rdquo; program.
 </li>
 <li>
 Follow-up repairs of defective or damaged goods, from store stock or from after-sales.
 </li>
 <li>
 Organize local Family Sales.
 
 
 </li>
 </ul>
 
 Policies &amp; Procedures
 
 
 
 <ul>
 <li>
 Ensure store compliance to policies and processes and drive operational excellence through audits &amp; action plans.
 </li>
 <li>
 Understand, abide by and enforce all operational policies and procedures as dictated by Retail Handbook Procedures, the human resources guide and other related material.
 </li>
 <li>
 Train newcomers to Dior retail procedures, stock management procedures and cash desk operations.
 </li>
 <li>
 Prepare Monthly Internal Control reports.
 </li>
 <li>
 Be project leader for all &laquo;back-office&raquo; tool evolution/roll-out &amp; support the Digital evolution on retail special projects roll-out.
 
 
 </li>
 </ul>
 
 Store Facility
 
 
 
 <ul>
 <li>
 Ensure maintenance and overall upkeep of the store and local Head Offices.
 </li>
 <li>
 Manage the boutiques and offices facilities: cleaning, repair &amp; maintenance, security.
 </li>
 <li>
 Serve as direct liaison between all sub-contractors and vendors to verify that corporate standards of store and offices are always met.
 </li>
 <li>
 Ensure that all Health &amp; Safety requirements are always met.
 
 
 </li>
 </ul>
 
 Logistics
 
 
 
 <ul>
 <li>
 Oversee all processing of shipments, transfers, and consignments.
 </li>
 <li>
 Follow-up of deliveries with freight forwarder and customs broker.
 </li>
 <li>
 Coordination with accounting back office, follow-up of KPI&rsquo;s.
 
 
 </li>
 </ul>
 
 Accounting and financials
 
 
 
 <ul>
 <li>
 Pre-check store invoices, and any required documentation according to the internal Purchase procedure.
 </li>
 <li>
 Follow-up sales reconciliation between Dior System, and E-invoice/E-archive portals.
 </li>
 <li>
 Be responsible for Turkey expense control (monthly P&amp;L analysis).
 </li>
 <li>
 Follow-up anti-money laundering compliance.
 </li>
 <li>
 Verify cash vs sales reconciliations.
 </li>
 <li>
 Coordinate with Finance Manager and Head Office regarding insurance matters (product damage, business interruption, civil liability, other HR insurances).
 </li>
 <li>
 Annual external audit: reply to any queries from auditors, together with CD Turkey Country Manager.
 
 
 </li>
 </ul>
 
 Legal and Administrative
 
 
 
 <ul>
 <li>
 Follow-up contract expiry and renewals.
 </li>
 <li>
 Follow-up HR administrative aspects, to be shared with HR Manager and accounting back office: time schedules, overtime, absence/leaves, staff commissions.
 </li>
 <li>
 Comply with legal/administrative declarations needed in current or future stores.
 </li>
 <li>
 Coordinate with Dior Legal Department and local advisors.
 
 
 </li>
 </ul>
 
 Store opening
 
 
 
 <ul>
 <li>
 Coordinate with Dior Architecture Department and local suppliers in any store opening/renovation project, including seasonal projects.
 </li>
 <li>
 Follow-up related administrative aspects.
 
 
 </li>
 </ul>
 Profile
 
 
 <ul>
 <li>
 University graduate with 5-10 years of experience in management.
 </li>
 <li>
 Retail experience.
 </li>
 <li>
 Knowledge of accounting is appreciated. / Accounting skills are a plus.
 </li>
 <li>
 Knowledge of logistics is appreciated. / Logistics skills are a plus.
 </li>
 <li>
 Native Turkish speaker, proficient in English.
 </li>
 <li>
 Proficient in Excel.
 </li>
 </ul>
</div>

Country Operations Manager

<div>
 
 Unilever is currently hiring for
 
 
 Assistant Shopper &amp; Trade Category Manager - Deo
 
 
 
 
 Function
 
 
 :
 
 Customer Development
 
 
 
 Reports to
 
 : PC T&uuml;rkiye CS&amp;P Lead
 
 
 
 Location:
 
 Umraniye
 
 
 
 About Unilever
 
 
 
 With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on loved brands and improve the lives of our consumers and the communities around us. Our purpose drives us: to make sustainable living commonplace, and we believe that doing business the right way drives superior performance. At the heart of what we do is our people &ndash; we believe that when people work with purpose, we will create a better business and world.
 
 
 At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don&rsquo;t believe in the &lsquo;one size fits all&rsquo; approach and instead, we will equip you with the tools you need to shape your future.
 
 
 
 Job Purpose
 
 
 
 Find your purpose at Unilever. You will lead innovations, big and small, that will make our business win and grow. You will learn from brilliant business leaders and colleagues in a truly global and diverse culture to become a better you. Diversity is one of our most relevant pillars in people management and our main objective is to develop an internal environment open to a multiplicity of world views, through inclusion without stereotypes. This allows us to value the best professionals, bringing together different profiles and operating styles, and to face with greater propriety the current and future challenges of the company. We are looking for a &ldquo;PC Turkey Assistant Shopper&amp; Trade Category Manager-Deo&rdquo; to work within our PC Organization.
 
 
 The PC Turkey Assistant Shopper&amp; Trade Category Manager-Deo is a key role responsible for developing and executing omnichannel category trade plans that align with the objectives of our brands and meet the needs of customers and channels. This role bridges the Commercial (CD) and Marketing teams to ensure seamless collaboration and delivery of plans that drive market share growth and business performance in line with IOP goals.
 
 
 The role encompasses end-to-end category management across all channels, including General Trade (GT), Modern Trade (MT), and e-commerce, incorporating shopper and customer insights into all strategies and discussions
 
 
 
 What Will Your Main Responsibilities Be
 
 
 
 <ul>
 <li>
 Develop and implement category brand deployment plans, ensuring alignment with GT branches, Modern Trade account teams, and eCommerce strategies.
 </li>
 <li>
 Design and lead omnichannel trade plans based on category insights, shopper behavior, and customer/channel dynamics.
 </li>
 <li>
 Oversee the activation and delivery of category plans across all channels based on JTBDs (Jobs to be Done).
 </li>
 <li>
 Lead shopper marketing and category management (CatMan) initiatives to enhance shopper engagement and optimize sales outcomes.
 </li>
 <li>
 Ensure flowless execution of POSM production and distribution for Deo brands in line with shopper marketing strategy by efficient budget management
 </li>
 <li>
 Drive execution of NRM (Net Revenue Management) and shopper marketing strategies to achieve category KPIs.
 </li>
 <li>
 Serve as the primary liaison between CD, Marketing, and Supply Chain teams to ensure alignment and timely delivery of initiatives.
 </li>
 <li>
 Coordinate with CSP organization to align strategies and deploy plans across formats and channels.
 </li>
 <li>
 Engage with external agencies for specific category projects and campaigns.
 </li>
 <li>
 Monitor and analyze category performance metrics, ensuring delivery of the annual growth plan for the assigned categories/brands.
 </li>
 <li>
 Provide actionable insights and recommendations to improve trade performance and achieve business
 
 
 </li>
 </ul>
 
 Qualifications &amp; Skills
 
 
 
 
 WHAT YOU WILL NEED TO SUCCEED
 
 
 
 <ul>
 <li>
 2-3 years of experience in category management, trade marketing, or a related field.
 </li>
 <li>
 Strong understanding of omnichannel trade planning and execution.
 </li>
 <li>
 Excellent stakeholder management skills, with the ability to collaborate across diverse teams and functions.
 </li>
 <li>
 Data-driven mindset with expertise in leveraging shopper and channel insights.
 </li>
 <li>
 Strong financial acumen, particularly in TTS and NRM optimization.
 </li>
 <li>
 Strategic thinking with the ability to adapt plans for dynamic market conditions,
 </li>
 <li>
 Excellent communication and project management skills.
 </li>
 <li>
 Strong communication and negotiation skills,
 </li>
 <li>
 Multi-stakeholder management capability,
 </li>
 <li>
 Flexibility in exploring a variety of business areas,
 </li>
 <li>
 Advance both English and Turkish communication
 
 
 </li>
 </ul>
 Critical SOL (Standards of Leadership) Behaviors
 
 
 <ul>
 <li>
 PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Generates intensity and focus to motivate people to deliver results at speed.
 </li>
 <li>
 PERSONAL MASTERY: Sets lofty standards for themselves. Actively builds one's own wellbeing and resilience.
 </li>
 <li>
 TALENT CATALYST: Invests in people &ndash; coaches individuals and teams to realize their full potential. Creates an inclusive climate, empowering everyone to be at their best. Inspires powerful teamwork and collaboration, connecting people for better results.
 </li>
 <li>
 CONSUMER LOVE: Brings the voice of the consumer into everything we do, always.
 </li>
 <li>
 BUSINESS ACUMEN: Creates opportunities for profitable growth through the core and beyond.
 
 
 </li>
 </ul>
 Unilever embraces diversity and encourages applicates from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.
 
 
 Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their &lsquo;Whole Self&rsquo; to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
</div>

Assistant Shopper & Trade Category Manager - Deo

<div>Unilever is currently hiring for Assistant Shopper &amp; Trade Category Manager - Deo 
Function: Customer Development
Reports to: PC T&uuml;rkiye CS&amp;P Lead
Location: Umraniye<div> 
ABOUT UNILEVER 
 
With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on loved brands and improve the lives of our consumers and the communities around us. Our purpose drives us: to make sustainable living commonplace, and we believe that doing business the right way drives superior performance. At the heart of what we do is our people &ndash; we believe that when people work with purpose, we will create a better business and world. 
 
At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don&rsquo;t believe in the &lsquo;one size fits all&rsquo; approach and instead, we will equip you with the tools you need to shape your future. 
 
JOB PURPOSE 
 
Find your purpose at Unilever. You will lead innovations, big and small, that will make our business win and grow. You will learn from brilliant business leaders and colleagues in a truly global and diverse culture to become a better you. Diversity is one of our most relevant pillars in people management and our main objective is to develop an internal environment open to a multiplicity of world views, through inclusion without stereotypes. This allows us to value the best professionals, bringing together different profiles and operating styles, and to face with greater propriety the current and future challenges of the company. We are looking for a &ldquo;PC Turkey Assistant Shopper&amp; Trade Category Manager-Deo&rdquo; to work within our PC Organization. 
 
The PC Turkey Assistant Shopper&amp; Trade Category Manager-Deo is a key role responsible for developing and executing omnichannel category trade plans that align with the objectives of our brands and meet the needs of customers and channels. This role bridges the Commercial (CD) and Marketing teams to ensure seamless collaboration and delivery of plans that drive market share growth and business performance in line with IOP goals. 
 
The role encompasses end-to-end category management across all channels, including General Trade (GT), Modern Trade (MT), and e-commerce, incorporating shopper and customer insights into all strategies and discussions 
 
WHAT WILL YOUR MAIN RESPONSIBILITIES BE 
 
<ul><li>Develop and implement category brand deployment plans, ensuring alignment with GT branches, Modern Trade account teams, and eCommerce strategies.</li><li>Design and lead omnichannel trade plans based on category insights, shopper behavior, and customer/channel dynamics.</li><li>Oversee the activation and delivery of category plans across all channels based on JTBDs (Jobs to be Done).</li><li>Lead shopper marketing and category management (CatMan) initiatives to enhance shopper engagement and optimize sales outcomes.</li><li>Ensure flowless execution of POSM production and distribution for Deo brands in line with shopper marketing strategy by efficient budget management</li><li>Drive execution of NRM (Net Revenue Management) and shopper marketing strategies to achieve category KPIs.</li><li>Serve as the primary liaison between CD, Marketing, and Supply Chain teams to ensure alignment and timely delivery of initiatives.</li><li>Coordinate with CSP organization to align strategies and deploy plans across formats and channels.</li><li>Engage with external agencies for specific category projects and campaigns.</li><li>Monitor and analyze category performance metrics, ensuring delivery of the annual growth plan for the assigned categories/brands.</li><li>Provide actionable insights and recommendations to improve trade performance and achieve business</li></ul> 

WHAT YOU WILL NEED TO SUCCEED 
 
Qualifications &amp; Skills 
 
<ul><li>2-3 years of experience in category management, trade marketing, or a related field.</li><li>Strong understanding of omnichannel trade planning and execution.</li><li>Excellent stakeholder management skills, with the ability to collaborate across diverse teams and functions.</li><li>Data-driven mindset with expertise in leveraging shopper and channel insights.</li><li>Strong financial acumen, particularly in TTS and NRM optimization.</li><li>Strategic thinking with the ability to adapt plans for dynamic market conditions,</li><li>Excellent communication and project management skills.</li><li>Strong communication and negotiation skills,</li><li>Multi-stakeholder management capability,</li><li>Flexibility in exploring a variety of business areas,</li><li>Advance both English and Turkish communication</li></ul> 
Critical SOL (Standards of Leadership) Behaviors 
<ul><li>PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Generates intensity and focus to motivate people to deliver results at speed.</li><li>PERSONAL MASTERY: Sets lofty standards for themselves. Actively builds one's own wellbeing and resilience.</li><li>TALENT CATALYST: Invests in people &ndash; coaches individuals and teams to realize their full potential. Creates an inclusive climate, empowering everyone to be at their best. Inspires powerful teamwork and collaboration, connecting people for better results.</li><li>CONSUMER LOVE: Brings the voice of the consumer into everything we do, always.</li><li>BUSINESS ACUMEN: Creates opportunities for profitable growth through the core and beyond.</li></ul> 
Unilever embraces diversity and encourages applicates from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.</div>
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their &lsquo;Whole Self&rsquo; to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.</div>

Samsung Electronics

<div>
 
 
 Customer Service I Field Operations Support Assistant Manager
 
 
 
 
 
 
 To be assigned in Customer Service Department, we are looking for a Field Operations Support Assistant Manager with below qualifications;
 
 
 
 
 
 
 Roles &amp; Responsibilities
 
 
 
 
 
 
 
 Field Operations Support Assistant Manager
 
 involves overseeing and supporting field operations of the Customer Service department, mostly for Home Appliances and AV products, ensuring that Samsung customers receive top quality support and services.
 
 <ul>
 <li>
 Partner and performance management of Brand Engineer operation to ensure a smooth and efficient process, including procurements, certifications, administrative works of the related service accounts.
 </li>
 <li>
 Take ownership of improving field operation by working cooperatively with related departments and business partners. Coordinating with other departments such as HR, procurement, legal, finance, field and related departments in the customer service division to ensure that the needs of the operation is fulfilled.
 </li>
 <li>
 Creating and managing partner &amp; vendor contracts, monitoring SLA&rsquo;s, procurement processes.
 </li>
 <li>
 PnL management of the Brand Engineer operation, prepare budget plan, run variance analysis and rolling forecasts.
 </li>
 <li>
 Keep track of service income and operational costs to identify areas for improvement. Prepare regular reports and drive the implementation of actions focused on increasing field technicians productivity, service sales income and reducing costs.
 </li>
 <li>
 Manage the relationships with service B2B key accounts and make the agreements in line with providing proper administrative and financial requirements.
 </li>
 <li>
 Coordinate authorized service centers to acquire aftersales certifications of Turkish Standarts Institute (TSE) and manage certification cost, process and the operation of the partner company.
 </li>
 </ul>
 
 
 
 
 
 Skills And Qualifications
 
 
 
 
 
 <ul>
 <li>
 B.Sc. or Master degree from Business Administration, Engineering Departments, or Economics
 </li>
 <li>
 +5 years of experience in customer service, project management or related functions, preferably within the Consumer Electronics or related industries.
 </li>
 <li>
 Adaptive and entrepreneurial approach: demonstrates flexibility, energy, and initiative in fast-paced, unpredictable, and matrix business environment.
 </li>
 <li>
 Can work under pressure with tight deadlines and can handle escalations calmly and competently.
 </li>
 <li>
 Ability to collaborate with international teams and adapting strategies to align with global plan.
 </li>
 <li>
 Demonstrated skills at multi-tasking, planning and organization.
 </li>
 <li>
 Strong analytical and problem solving skills with result oriented mindset.
 </li>
 <li>
 Proficiency in leveraging data analytics to derive insights, identify trends to optimize after-sales processes.
 </li>
 <li>
 Strong commitment to understand operational needs and expectations, driving process optimization strategies across service center operations, Samsung departments and vendors.
 </li>
 <li>
 Advanced English skills, excellent written and verbal communication skills.
 </li>
 <li>
 Proficiency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc).
 </li>
 </ul>
 
 
</div>

Field Operations Support Assistant Manager

Explore 1186+ Assistant cd operations manager in Turkey this October. Find roles across top companies and apply now to boost your career.

1186 assistant cd operations manager jobs IN Turkey

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Assistant Shopper & Trade Category Manager - Deo

Assistant Shopper & Trade Category Manager - Deo

Field Operations Support Assistant Manager