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assistant community manager

Allied Orion Group

<div><p><b>Summary</b>:</p><p>
The Assistant Community manager serves as the strength and support of the property by assisting the Community Manager in administering and supervising the overall management of the property. The role of the Assistant Community Manager will include all functions related to multi-family property leasing, all functions related to multi-family property marketing, and all functions related to multi-family resident relations</p><p><b>
JOB SUMMARY</b></p><p>
Assists the Community Manager with the overall management of the property, including but not limited to all financial and accounting aspects.
</p><p><b>REPORTS TO: </b>Community Manager, Regional Property Supervisor and/or Regional Vice President
</p><p><b>SUPERVISES:</b> Entire onsite staff during Community Manager&rsquo;s absence.</p><p><b>
Essential Functions:</b><b>
</b></p><p><b><i>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</i></b></p><ul><li>
Use the approved lease and credit reporting application.
</li><li>Process payments in accordance with company policy<b>.</b></li><li>
Track late payments, apply late charges in accordance with company policy.</li><li>
Send out late notices and inform Property Manager in accordance with company policy.</li><li>
Handle NSF/returned checks in accordance with company policy.</li><li>
Follow-up on delinquencies and make all collections by the established close-out date. Process all evictions and proceed through the judicial system in accordance with company policy.</li><li>
Complete final account statements in accordance with company policy.</li><li>
Send all collection files to appropriate agency within thirty (30) days of move out.</li><li>
Assume Property Manager&rsquo;s duties/authority in absence of immediate supervisor in accordance with company and property guidelines.</li><li>
All functions related to multi-family Property Leasing</li><li>
All functions related to multi-family Property Marketing</li><li>
All functions related to multi-family Resident Relations</li><li>
Other duties as assigned</li></ul><p>
</p><p></p><p><b>REQUIRED EDUCATION AND TRAINING</b></p><p><b>
DEGREES AND DIPLOMAS</b></p><ul><li>
High school diploma or equivalent required; college degree preferred.</li><li>
Knowledge and one (1) year of experience in multi-family property management.</li></ul><p><b>
TRAINING/CERTIFICATES/ASSOCIATION MEMBERSHIPS</b></p><ul><li>
National Apartment Leasing Professional (NALP) preferred.</li><li>
Certified Occupancy Specialist (COS) preferred.</li><li>
Tax Credit Specialist (TCS) preferred.</li><li>
Housing Quality Standards (HQS) preferred.</li><li>
Uniform Physical Condition Standards (UPCS) preferred.</li><li>
LIHTC training preferred.</li></ul><p><b>
KNOWLEDGE, SKILLS AND ABILITIES.</b></p><ul><li>
Multi-family leasing, accounting, marketing and customer service background or a combination of accounting skills/education with customer service experience.</li><li>
Supervisory skills sufficient to manage team members in the Community Manager&rsquo;s absence.</li><li>
Must be able to read, write and communicate effectively.</li><li>
Ability to interact professionally with residents, vendors, contractors and clients.
</li><li>Mathematical skills are required.
</li><li>Proficiency in using office equipment, property management software(s), as well as Microsoft Office.</li><li>
Must have basic knowledge of Fair Housing Laws, OSHA Requirements, EEOC Laws, and Local, City and State Ordinances.</li></ul><p><i>
Allied Orion Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.</i></p></div>

Assistant Community Manager

Mill Creek Residential

<div><div><i>At Mill Creek Residential we are committed to building a diverse, equitable and inclusive workplace where our associates can grow and bring their whole selves to work. This starts with our recruiting and hiring process.</i> <i>We want you to know that we encourage you to apply if this job excites you, even if you don&rsquo;t meet 100% of the requirements. You may just be the right candidate for this role, or another role and make your mark at Mill Creek.</i></div><div></div><div>
The Assistant Community Manager assists the Community Manager in supporting performance standards and maintaining all aspects of community operations. This individual works to develop, empower, and inspire associates toward the achievement of desired business outcomes. The Assistant Manager will be the &ldquo;Manager on Duty&rdquo; (MOD) in the absence of the Community Manager. The Assistant Community Manager may assist with scheduling and providing work assignments. This leader will consistently improve the sales process through guiding, coaching, and training Senior/Leasing Consultants.</div><div></div><div>
Essential Functions/Responsibilities</div><div></div><div>
Sales and Marketing</div><ul><li>
Warmly greet prospective residents and create a personal connection while determining needs and preferences</li><li>
Answer all incoming calls and handle accordingly, whether prospect call, resident issue, service request etc.</li><li>
Correctly complete all lease applications, assist with application verification, and notify prospective resident of results in a timely manner</li><li>
Call or visit competitive properties to update market survey on a monthly basis. Stay informed and aware of rents, specials and events promoted by competitors</li><li>
Enter accurate and timely data into appropriate information systems and prepare leasing reports for the Manager as requested. Manage Entrata tasks and leads daily</li><li>
Ensure the office, clubroom, apartment models, and &ldquo;market ready&rdquo; units are in impeccable condition</li><li>
Assist in Social Media advertising as directed by the Manager</li><li>
Assist in the preparation of move-ins, such as, walking apartment, preparing move-in gift, preparing move-in package (including keys, passes, etc.) as directed by the Manager</li><li>
Familiar with the surrounding neighborhood and ready to confidently share information with prospects and residents</li><li>
Address and complete all other duties as assigned</li></ul><div></div><div>
Operational Standards</div><ul><li>
Accept rents and make deposits</li><li>
Maintain accurate records in Yardi. Update all rents, deposits and application fees received by residents on a daily basis. Issue appropriate notices when necessary (i.e. late payment notices , eviction notices, returned check memos)</li><li>
Update reports daily regarding notices to vacate, vacancy report, activity report and provide pertinent information to Community Manager</li><li>
Participate in Revenue Management calls when applicable</li><li>
Oversee normal duties of Concierge and Leasing Consultants (based on Manager&rsquo;s request and staffing structure)</li><li>
Complete all new lease and renewal paperwork, including related addendums</li><li>
Complete resident communications when applicable</li><li>
Attend training classes/meetings as required or recommended by management</li><li>
Enter accurate and timely data into appropriate information systems. Manage Entrata tasks and leads daily</li><li>
Know and adhere to all policies and procedures contained in the manuals issued by Mill Creek Residential or as otherwise communicated (verbally or in writing) to associates</li><li>
Ensure compliance with all Federal, State and local laws. Consistently abide by Fair Housing regulations</li><li>
Address and complete all other duties as assigned</li></ul><div></div><div>
Customer Service</div><ul><li>
Understand and support the customer experience vision for Mill Creek Residential</li><li>
Communicate service guarantees and customer service standards to prospective and current residents</li><li>
Take ownership to personally address and resolve customer concerns in a timely professional manner</li><li>
Support new residents during move-in process. Assist with lease renewals, move-outs, and resident transfers</li><li>
Contribute ideas for improving resident satisfaction to the Community Manager</li><li>
Participate in monthly property renewal program with informative letters, friendly telephone calls, and/or other means of encouraging communication as needed to increase resident retention</li><li>
Accept service requests from residents and route to service department for prompt processing Follow up to ensure the request has been completed and resident is satisfied</li><li>
Physically inspect property when on the grounds, pick up litter, and report any service needs to the maintenance staff and Manager</li><li>
Embody the Mill Creek mission, values and brand promise in all that he or she does</li><li>
Champion and enforce the Mill Creek Brand Promise, Service Standards, and Manifesto</li><li>
Address and complete all other duties as assigned</li></ul><div></div><div>
Education and/or Experience</div><ul><li>
High School diploma or equivalent (GED), Bachelor&rsquo;s degree preferred</li><li>
2 years multi-family leasing or related property management experience or equivalent experience</li><li>
Commitment to, and passionate for, providing outstanding customer service</li><li>
Strong communication skills (written and verbal)</li><li>
Multi Family or related property management experience, retails sales or hospitality experience</li></ul><div></div><div>
Skills/Specialized Knowledge</div><ul><li>
Clearly communicate, speak, read, and write in English as demonstrated by clear and concise written and verbal communication</li><li>
Exercise professional judgement to take ownership of and resolve issues and problems with residents</li><li>
In depth knowledge of community, inventory, pricing and availability as well as neighborhood and local community</li><li>
Continuous research of area competitors such as pricing, amenities, features etc.</li><li>
Computer skills including Microsoft Word, Excel, Entrata, Yardi and Revenue Management Software</li><li>
Ability to perform basic arithmetic skills such as measurement, addition, subtraction, multiplication and division</li><li>
Operate general office equipment, such as, but not limited to, personal computer, tablet, telephone and successfully program fobs and other electronic devices</li><li>
Capable of travelling between two or more communities, if necessary</li><li>
Report to work on time, work assigned schedules (including weekends) and accurately document/verify time worked</li></ul><div></div><div>
About the Benefits of joining the Mill Creek Team</div><ul><li><div>
Competitive compensation</div></li><li><div>
Comprehensive medical, dental and vision</div></li><li><div>
Employer sponsored short and long term disability, Life and ADD insurance</div></li><li><div>
401k with employer matching</div></li><li><div>
Paid time off benefits: Vacation, Sick, Holidays</div></li></ul><div></div><div><i>
Mill Creek is an Equal Opportunity Employer</i></div><div>
Are you ready to contribute to the success of Mill Creek Residential? If so, apply today and become part of an organization that believes in uncompromising integrity, celebrating successes, continuous improvement, and working hard, smart and together!</div></div>

Fairfield

<div><div>Community:</div>
The Bradley<div>
Number of Units:</div>
165<div></div><div>
Assistant Community Manager</div><div></div><div>
OUR COMPANY:</div><div>
At Fairfield, we are proud to be a leader in the multifamily housing industry. We are passionate about creating exceptional apartment living. Among the most experienced multifamily companies, Fairfield has developed and acquired over 1000 communities since 1985. We are an award-winning company that proudly employs over 1,500 associates who are dedicated to serving our customers at our apartment communities located in over 30 markets nationwide.</div><div></div><div>
Being a part of Fairfield means more than a rewarding career with personal growth. It&rsquo;s a partnership for the long term, working alongside colleagues in an open-dialogue environment that encourages growth and the sharing of ideas. We know that our associates are a key ingredient to our success, and we&rsquo;re proud to reflect that in our culture.</div><div></div><div>
ABOUT THIS ASSOCIATE:</div><div>
Fairfield properties are known for our visible and available on-site staff that keep our residents loving where they live. Our Assistant Community Managers are critical members of our sales and management team that maintain these high standards with a customer-centric mindset.</div><div></div><div>
Together with the Community Manager, this Associate works to ensure the property&rsquo;s revenue and profit targets are met while maintaining best-in-class standards for customer service and high retention for our residents. Assistant Community Managers are responsible for cultivating and managing the resident experience while supporting the property&rsquo;s accounting needs and leasing policies.</div><div></div><div>
This is a busy, exciting job for a candidate that is eager to apply their superior leasing and marketing experience into the next step of their career in property management. This position reports to the on-site Community Manager and successful associates may be promoted to more senior positions on the Property Management team.</div><div></div><div>
WHAT YOU CAN EXPECT TO DO IN THIS ROLE:</div><div></div><div>
ACCOUNTING &amp; BOOKKEEPING</div><ul><li><div>
Maintain all property accounting and reporting, including collecting and posting rent, financial and leasing reports, month end, pre close, bank deposits and ensuring a balanced rent roll.</div></li><li><div>
Prepare monthly close-out and financial reports.</div></li><li><div>
Process invoices for payment.</div></li><li><div>
Collect rent, fees, and other payments.</div></li><li><div>
Complete bank deposits, dispositions, and account reconciliations.</div></li><li><div>
Use property management software such as Yardi to record, track, and report on all financial workings of the community.</div></li></ul><div></div><div>
CUSTOMER SERVICE &amp; SALES</div><ul><li><div>
Use your leasing and sales experience to lease apartments.</div></li><li><div>
Promote resident satisfaction and retention by regularly responding to complaints, questions, and requests in a timely manner.</div></li><li><div>
Take all appropriate action to resolve and address service issues.</div></li></ul><div></div><div>
TEAMWORK</div><ul><li><div>
Cheer, lead and mentor our leasing team. They will look to your guidance and experience related to leasing, closing, marketing, apartment files, and resident retention.</div></li><li><div>
Work closely with the Community Manager regarding all property operations.</div></li></ul><div></div><div>
WHAT YOU'LL NEED ON DAY ONE:</div><ul><li><div>
Minimum of one year of residential leasing, sales and/or property management experience required.</div></li><li><div>
Experience in leadership and supervising a staff preferred.</div></li><li><div>
Experience using Yardi or other related property management accounting software.</div></li><li><div>
Strong knowledge of Microsoft Outlook, Word, and Excel.</div></li><li><div>
Strong math and accounting skills.</div></li><li><div>
Understanding of financial statements (budget, financial reports, accounting information, etc.).</div></li><li><div>
Strong understanding of federal, state, and local fair housing laws and provisions.</div></li><li><div>
High school diploma or equivalent required.</div></li><li><div>
A valid driver's license may be required.</div></li><li><div>
Ability to work a flexible schedule to include weekends, evenings, and some holidays.</div></li></ul><div></div><div>
#LI-TRACI</div><div></div><div>
Estimated Rate of Pay:</div><div>
$24.63 - $27.09</div><div>
This position is non-exempt; the range above reflects hourly rates.</div><div></div><div>
The pay range displayed for this position is determined by skills and experience required, location and job complexity*. Potential job offers may vary based on the skills, education, and experience an individual candidate holds. This range reflects base rate only, and does not include allowances, perks, commissions or bonuses applicable to this position (if any). In addition to base salary, Fairfield offers all full time associates the following, upon meeting eligibility requirements:</div><ul><li>
Paid time off, paid holidays and sick days, paid time off for volunteering activities (optional)</li><li>
Matched 401(k)</li><li>
Medical, dental &amp; vision insurance</li><li>
Flexible spending account</li><li>
Life insurance</li></ul><div></div><ul><li>Pay range is a calculation based on a midpoint price. Fairfield complies with all wage and hour laws, including minimum wage and salary exempt requirements.</li></ul></div>

Asset Living

<p></p><div><p><b>COMPANY OVERVIEW</b></p><p>
Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions.<br>
</p><p></p><br>
<p>Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed&rsquo;. We empower each other to lead by example, collaborate, and evolve &ndash; inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning.<br>
</p><p></p><br>
<p>Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility.</p><p></p><p><b><br>
ASSISTANT COMMUNITY MANAGER</b></p><p>
The Assistant Community Manager is responsible for overseeing, under the supervision of the Community Manager, the everyday operations and financial functions of the housing community. As the Assistant Community Manager, you will play a vital role in the delinquency and collection of rent to optimize the property's cash flow and financial position. As an Assistant Community Manager, you will manage all phases of the operations, including personnel, leasing, maintenance, financial, administration &amp; risk management in the absence of the Community Manager. As an onsite leader, you will supervise all aspects of the property and staff to ensure compliance with the company's policies and procedures, safety and fair housing guidelines, and liability concerns.</p><p></p><p><b><br>
Essential Duties &amp; Responsibilities</b></p><p></p><p><br>
Financial Management</p><ul><li>
Responsible for posting all payments and income received from all applicants, current residents, and non-current residents accurately, timely, and efficiently.</li><li>
Responsible for processing and reconciling daily all account receivables.</li><li>
Monitor and follow up on bad debt to include preparation of late notices, resident and guarantor contact, and filing evictions.</li><li>
Responsible for helping the property meet budgeted revenues, expenses, and Net Operating Income.</li><li>
Responsible for posting of all charges to resident and non-current resident accounts; to also include bill back of utilities where applicable.</li><li>
Responsible for all end-of-the-month closing procedures and reporting.</li><li>
Maintain accurate and organized records; audit resident files to ensure accurate records.</li><li>
Responsible for walking units and posting all move-out charges, statements, and security deposit refunds.</li></ul><p></p><p><br>
Personnel Management</p><ul><li>
Regular/daily onsite attendance is required</li><li>
Use consistent techniques &amp; company directives to screen, hire, train, coach, and develop onsite staff.</li><li>
Ensure the effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks.</li><li>
Promote harmony and quality job performance of staff through support and effective leadership.</li><li>
Ensure staff compliance and consistency with Company policies and procedures.</li><li>
Strategic Leasing Management</li><li>
Ensure staff leasing techniques are effective in obtaining closure, follow-up procedures met, signing/documentation of leases, and reporting systems are accurate and up to date.</li><li>
Implement marketing strategies &amp; systems put in place by the annual marketing plan.</li><li>
Deal with resident complaints, concerns, and requests to ensure resident satisfaction.</li><li>
Develop and implement resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.)</li><li>
Effectively show, lease, and move in prospective residents.</li></ul><p></p><p><br>
Administrative Management</p><ul><li>
Manage excellent customer service and monitor service request turnaround and responsiveness of maintenance staff.</li><li>
Maintain property appearance and ensure repairs are noted and completed on a timely basis (this requires regular property inspections and tours)</li><li>
Assist with supervision of all business functions related to operations.</li><li>
Plan for and utilize property resources, equipment, and supplies economically (i.e., obtaining bids/pricing from vendors, suppliers, contractors, dealing with inadequate service, etc.)</li></ul><p></p><p><b><br>
Education/Experience</b></p><ul><li>
High School Diploma or Equivalent; Bachelor&rsquo;s degree preferred or two years experience in the housing industry; or one to two years related experience and/or training; or equivalent combination of education and experience.</li><li>
Ability to understand and perform all onsite software functions; basic computer skills required.</li><li>
Must have basic knowledge of Fair Housing Laws and OSHA requirements.</li></ul><p></p><p><b><br>
Physical Requirements</b></p><ul><li>
While performing the duties of this job, the employee is regularly required to remain in a stationary position, often standing or sitting for prolonged periods, communicate with others to exchange information, repeat motions that may include wrists, hands, and/or fingers, assessing the accuracy, assess the accuracy, neatness, and thoroughness of the work assigned.</li><li>
The employee is frequently required to move about to accomplish tasks or move from one worksite to another.</li><li>
The employee is occasionally required to ascend/descend ladders, stairs, scaffolding, ramps, step stools, and the like, move self into different positions to accomplish tasks in various environments including tight and confined spaces, work in an overhead position and reach, adjust or move objects of up to 25 lbs. in all directions, lift and place objects up to 25 lbs, operate machinery or power tools, operate motor vehicles and/or golf carts, identify and inspect objects, be able to work overtime, weekends, night hours (emergencies) work in small and/or enclosed spaces, traverse flat and non-flat terrain, work in extremely low or high temperatures, work in outdoor environments such as precipitation and wind, be exposed to hazardous chemicals.</li></ul><p></p><p><i><br>
At Asset Living, a variety of factors are considered in making compensation decisions, including, but not limited to: skill set, background and training, certifications, etc. When selecting the top candidate to hire for a position, the offer we extend is dependent on the facts associated with each specific individual&rsquo;s relevant experience for the role. Our employment offer is accompanied by additional compensation associated with our comprehensive total rewards package, which includes benefits (medical, dental, vision, life, accidental, and disability insurance), 401K with employer matching, and commission and performance bonuses, when applicable. Full-time employees also receive paid sick days and company holidays.</i></p><p></p><p><b><br>
Salary Range</b><b>: </b><b>$21 per hour</b><b> to </b><b>$23 per hour</b><b><br>
 </b></p><p></p><br>
<p><i>This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice.</i></p></div>

<div><p><b>COMPANY OVERVIEW</b></p><p>
Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions.<br>
</p><p></p><br>
<p>Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed&rsquo;. We empower each other to lead by example, collaborate, and evolve &ndash; inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning.<br>
</p><p></p><br>
<p>Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility.</p><p></p><p><b><br>
ASSISTANT COMMUNITY MANAGER</b></p><p>
The Assistant Community Manager is responsible for overseeing, under the supervision of the Community Manager, the everyday operations and financial functions of the housing community. As the Assistant Community Manager, you will play a vital role in the delinquency and collection of rent to optimize the property's cash flow and financial position. As an Assistant Community Manager, you will manage all phases of the operations, including personnel, leasing, maintenance, financial, administration &amp; risk management in the absence of the Community Manager. As an onsite leader, you will supervise all aspects of the property and staff to ensure compliance with the company's policies and procedures, safety and fair housing guidelines, and liability concerns.</p><p></p><p><b><br>
Essential Duties &amp; Responsibilities</b></p><p>
Financial Management</p><ul><li>
Responsible for posting all payments and income received from all applicants, current residents, and non-current residents accurately, timely, and efficiently.</li><li>
Responsible for processing and reconciling daily all account receivables.</li><li>
Monitor and follow up on bad debt to include preparation of late notices, resident and guarantor contact, and filing evictions.</li><li>
Responsible for helping the property meet budgeted revenues, expenses, and Net Operating Income.</li><li>
Responsible for posting of all charges to resident and non-current resident accounts; to also include bill back of utilities where applicable.</li><li>
Responsible for all end-of-the-month closing procedures and reporting.</li><li>
Maintain accurate and organized records; audit resident files to ensure accurate records.</li><li>
Responsible for walking units and posting all move-out charges, statements, and security deposit refunds.</li></ul><p></p><p><br>
Personnel Management</p><ul><li>
Regular/daily onsite attendance is required</li><li>
Use consistent techniques &amp; company directives to screen, hire, train, coach, and develop onsite staff.</li><li>
Ensure the effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks.</li><li>
Promote harmony and quality job performance of staff through support and effective leadership.</li><li>
Ensure staff compliance and consistency with Company policies and procedures.</li><li>
Strategic Leasing Management</li><li>
Ensure staff leasing techniques are effective in obtaining closure, follow-up procedures met, signing/documentation of leases, and reporting systems are accurate and up to date.</li><li>
Implement marketing strategies &amp; systems put in place by the annual marketing plan.</li><li>
Deal with resident complaints, concerns, and requests to ensure resident satisfaction.</li><li>
Develop and implement resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.)</li><li>
Effectively show, lease, and move in prospective residents.</li></ul><p></p><p><br>
Administrative Management</p><ul><li>
Manage excellent customer service and monitor service request turnaround and responsiveness of maintenance staff.</li><li>
Maintain property appearance and ensure repairs are noted and completed on a timely basis (this requires regular property inspections and tours)</li><li>
Assist with supervision of all business functions related to operations.</li><li>
Plan for and utilize property resources, equipment, and supplies economically (i.e., obtaining bids/pricing from vendors, suppliers, contractors, dealing with inadequate service, etc.)</li></ul><p></p><p><b><br>
Education/experience</b></p><ul><li>
High School Diploma or Equivalent; Bachelor&rsquo;s degree preferred or two years experience in the housing industry; or one to two years related experience and/or training; or equivalent combination of education and experience.</li><li>
Ability to understand and perform all onsite software functions; basic computer skills required.</li><li>
Must have basic knowledge of Fair Housing Laws and OSHA requirements.</li></ul><p></p><p><b><br>
Physical requirements</b></p><ul><li>
While performing the duties of this job, the employee is regularly required to remain in a stationary position, often standing or sitting for prolonged periods, communicate with others to exchange information, repeat motions that may include wrists, hands, and/or fingers, assessing the accuracy, assess the accuracy, neatness, and thoroughness of the work assigned.</li><li>
The employee is frequently required to move about to accomplish tasks or move from one worksite to another.</li><li>
The employee is occasionally required to ascend/descend ladders, stairs, scaffolding, ramps, step stools, and the like, move self into different positions to accomplish tasks in various environments including tight and confined spaces, work in an overhead position and reach, adjust or move objects of up to 25 lbs. in all directions, lift and place objects up to 25 lbs, operate machinery or power tools, operate motor vehicles and/or golf carts, identify and inspect objects, be able to work overtime, weekends, night hours (emergencies) work in small and/or enclosed spaces, traverse flat and non-flat terrain, work in extremely low or high temperatures, work in outdoor environments such as precipitation and wind, be exposed to hazardous chemicals.</li></ul><p><i>
At Asset Living, a variety of factors are considered in making compensation decisions, including, but not limited to: skill set, background and training, certifications, etc. When selecting the top candidate to hire for a position, the offer we extend is dependent on the facts associated with each specific individual&rsquo;s relevant experience for the role. Our employment offer is accompanied by additional compensation associated with our comprehensive total rewards package, which includes benefits (medical, dental, vision, life, accidental, and disability insurance), 401K with employer matching, and commission and performance bonuses, when applicable. Full-time employees also receive paid sick days and company holidays.</i></p><p></p><p><b><br>
Salary Range</b>: $19 per hour to $24 per hour<br>
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<p><i>This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice.</i></p></div>

<p></p><div><p><b>COMPANY OVERVIEW</b></p><p>
Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions.<br>
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<p>Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed&rsquo;. We empower each other to lead by example, collaborate, and evolve &ndash; inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning.<br>
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<p>Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility.</p><p></p><p><b><br>
ASSISTANT COMMUNITY MANAGER</b></p><p>
The Assistant Community Manager is responsible for overseeing, under the supervision of the Community Manager, the everyday operations and financial functions of the housing community. As the Assistant Community Manager, you will play a vital role in the delinquency and collection of rent to optimize the property's cash flow and financial position. As an Assistant Community Manager, you will manage all phases of the operations, including personnel, leasing, maintenance, financial, administration &amp; risk management in the absence of the Community Manager. As an onsite leader, you will supervise all aspects of the property and staff to ensure compliance with the company's policies and procedures, safety and fair housing guidelines, and liability concerns.</p><p></p><p><b><br>
Essential Duties &amp; Responsibilities</b></p><p></p><p><br>
Financial Management</p><ul><li>
Responsible for posting all payments and income received from all applicants, current residents, and non-current residents accurately, timely, and efficiently.</li><li>
Responsible for processing and reconciling daily all account receivables.</li><li>
Monitor and follow up on bad debt to include preparation of late notices, resident and guarantor contact, and filing evictions.</li><li>
Responsible for helping the property meet budgeted revenues, expenses, and Net Operating Income.</li><li>
Responsible for posting of all charges to resident and non-current resident accounts; to also include bill back of utilities where applicable.</li><li>
Responsible for all end-of-the-month closing procedures and reporting.</li><li>
Maintain accurate and organized records; audit resident files to ensure accurate records.</li><li>
Responsible for walking units and posting all move-out charges, statements, and security deposit refunds.</li></ul><p></p><p><br>
Personnel Management</p><ul><li>
Regular/daily onsite attendance is required</li><li>
Use consistent techniques &amp; company directives to screen, hire, train, coach, and develop onsite staff.</li><li>
Ensure the effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks.</li><li>
Promote harmony and quality job performance of staff through support and effective leadership.</li><li>
Ensure staff compliance and consistency with Company policies and procedures.</li><li>
Strategic Leasing Management</li><li>
Ensure staff leasing techniques are effective in obtaining closure, follow-up procedures met, signing/documentation of leases, and reporting systems are accurate and up to date.</li><li>
Implement marketing strategies &amp; systems put in place by the annual marketing plan.</li><li>
Deal with resident complaints, concerns, and requests to ensure resident satisfaction.</li><li>
Develop and implement resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.)</li><li>
Effectively show, lease, and move in prospective residents.</li></ul><p></p><p><br>
Administrative Management</p><ul><li>
Manage excellent customer service and monitor service request turnaround and responsiveness of maintenance staff.</li><li>
Maintain property appearance and ensure repairs are noted and completed on a timely basis (this requires regular property inspections and tours)</li><li>
Assist with supervision of all business functions related to operations.</li><li>
Plan for and utilize property resources, equipment, and supplies economically (i.e., obtaining bids/pricing from vendors, suppliers, contractors, dealing with inadequate service, etc.)</li></ul><p></p><p><b><br>
Education/Experience</b></p><ul><li>
High School Diploma or Equivalent; Bachelor&rsquo;s degree preferred or two years experience in the housing industry; or one to two years related experience and/or training; or equivalent combination of education and experience.</li><li>
Ability to understand and perform all onsite software functions; basic computer skills required.</li><li>
Must have basic knowledge of Fair Housing Laws and OSHA requirements.</li></ul><p></p><p><b><br>
Physical Requirements</b></p><ul><li>
While performing the duties of this job, the employee is regularly required to remain in a stationary position, often standing or sitting for prolonged periods, communicate with others to exchange information, repeat motions that may include wrists, hands, and/or fingers, assessing the accuracy, assess the accuracy, neatness, and thoroughness of the work assigned.</li><li>
The employee is frequently required to move about to accomplish tasks or move from one worksite to another.</li><li>
The employee is occasionally required to ascend/descend ladders, stairs, scaffolding, ramps, step stools, and the like, move self into different positions to accomplish tasks in various environments including tight and confined spaces, work in an overhead position and reach, adjust or move objects of up to 25 lbs. in all directions, lift and place objects up to 25 lbs, operate machinery or power tools, operate motor vehicles and/or golf carts, identify and inspect objects, be able to work overtime, weekends, night hours (emergencies) work in small and/or enclosed spaces, traverse flat and non-flat terrain, work in extremely low or high temperatures, work in outdoor environments such as precipitation and wind, be exposed to hazardous chemicals.</li></ul><p></p><p><i><br>
At Asset Living, a variety of factors are considered in making compensation decisions, including, but not limited to: skill set, background and training, certifications, etc. When selecting the top candidate to hire for a position, the offer we extend is dependent on the facts associated with each specific individual&rsquo;s relevant experience for the role. Our employment offer is accompanied by additional compensation associated with our comprehensive total rewards package, which includes benefits (medical, dental, vision, life, accidental, and disability insurance), 401K with employer matching, and commission and performance bonuses, when applicable. Full-time employees also receive paid sick days and company holidays.</i></p><p></p><p><b><br>
Salary Range</b><b>: </b><b>$25 per hour</b><b> to </b><b>$27 per hour</b><b><br>
 </b></p><p></p><br>
<p><i>This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice.</i></p></div>

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