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assistant concierge manager

Anantara Hotels & Resorts

<div>
 <strong>
  Company Description
  <br/>
  <br/>
 </strong>
 A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
 <br/>
 <br/>
 Banana Island Resort Doha by Anantara is a crescent of golden beach and over water villas just off the coast of downtown Doha. Accessible by private catamaran, escape for family adventures, ocean thrills or serene spa bliss.
 <br/>
 <br/>
 Enjoy an alcohol-free atmosphere with the little ones as you surf, dive, golf, bowl or cinema. Race across lagoon waters with a host of motorised water sports. Unwind in the Middle East&rsquo;s only wellness centre in a resort setting, spread across lush botanical gardens.
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 As an Assistant Concierge Manager with us, your role is to execute the Service Promise to our Guests through the proper training provided and the Brands' Service Essentials. In order to deliver on this promise, it all starts with the right attitude and a smile. Your role is to make what seems to be impossible and unusual happen!
 <br/>
 <br/>
 <ul>
  <li>
   Overlook the daily operations of the whole Concierge department.
  </li>
  <li>
   Coach, lead, guide and direct the efforts of the team of Concierge Agents.
  </li>
  <li>
   Approve and adjust schedules as required based on business volume forecasts.
  </li>
  <li>
   Provide feedback, seizes training and coaching opportunities with Colleagues.
  </li>
  <li>
   Support training initiatives and provides a training role as required.
  </li>
  <li>
   Ensure everyone in the team is knowledgeable about hotel facilities, updated on activities, promotions and happenings in the hotel/city and be able to provide accurate information to guests.
  </li>
  <li>
   Act as an ambassador of the hotel and provide assistance to variety of requests. Expected to make what seem to be impossible and unusual happen.
  </li>
  <li>
   Maintain a network of service providers for the efficient conduct in coordinating guest requirements.
  </li>
  <li>
   Ensure availability of printed materials such as brochures of local attractions, sister hotels, restaurants, city maps, etc. which may be handed over to guests.
  </li>
  <li>
   Manage the facilitation of guest request relating to dining activities (both inside and outside of hotel), shows, recreation, tours, transport, florists, doctor, dentist, child care and any other services which are not available at the hotel.
  </li>
  <li>
   Respond to queries positively.
  </li>
  <li>
   Follow through all endorsements at the concierge and ensure completion.
  </li>
  <li>
   Ensure that all luggage, messages, parcels, etc. are handled, delivered, retrieved or stored efficiently.
  </li>
  <li>
   Be transparent and responsible on matters involving finances.
  </li>
  <li>
   Maintain absolute integrity and trustworthiness in the team.
  </li>
  <li>
   Adhere to the established financial guidelines and control all costs.
  </li>
  <li>
   Manage the daily documentation/recording of bills particularly filing of receipts.
  </li>
  <li>
   Manage all activities relating to Concierge and ensure that all transactions are performed in the best interest of the company.
  </li>
  <li>
   Monitor responsible use of all available systems and equipment in the hotel.
  </li>
  <li>
   Promotes and follows a safe work environment.
  </li>
  <li>
   Promotes and leads a service driven, results driven work environment.
  </li>
  <li>
   Follows departmental SOP's (Standard Operating Procedures) including all safety policies
  </li>
  <li>
   Promote all hotel services, offers and facilities and their operating hours.
  </li>
  <li>
   Other duties as assigned.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Passion for guest service
  </li>
  <li>
   Excellent written and verbal communication, interpersonal and leadership skills.
  </li>
  <li>
   Highly organized, results-oriented with the ability to be flexible and work well under pressure.
  </li>
  <li>
   Strong interpersonal and problem solving abilities.
  </li>
  <li>
   Highly responsible &amp; reliable.
  </li>
  <li>
   Fluency in English, secondary language preferred.
  </li>
  <li>
   Member of Les Clefs D'Or.
  </li>
  <li>
   Minimum of 1 year previous proven Supervisory position or equivalent in a customer service industry.
  </li>
  <li>
   Must have the ability to handle a multitude of tasks and Guest requests.
  </li>
  <li>
   Computer proficiency in a Windows environment (Word, Excel, PowerPoint).
  </li>
  <li>
   Ability to work cohesively with fellow colleagues as part of a team.
  </li>
  <li>
   Ability to focus attention on guest needs, remaining calm and courteous at all times.
  </li>
 </ul>
</div>


Assistant Concierge Manager

Hyatt Regency

<div>
 <strong>
  Organization- Hyatt Regency Doha
  <br/>
  <br/>
 </strong>
 <strong>
  Summary
  <br/>
  <br/>
 </strong>
 About Hyatt Regency Oryx Doha
 <br/>
 <br/>
 Welcome to Hyatt Regency! One of Hyatt's very first brands of hotels and resorts, Hyatt Regency brings people together and fosters connections at more than 175 Hyatt Regency hotels and resorts worldwide.
 <br/>
 <br/>
 The alluringly modern Hyatt Regency Oryx Doha is conveniently located close to Hamad International Airport and just a few minutes away from the heart of the city, the palm-fringed Corniche, National Museum of Qatar and Doha&rsquo;s business district. With its contemporary architecture and warm hospitality, the hotel creates the perfect ambience for business and leisure travelers through stress-free environment designed for productivity and peace of mind with the tools to stay connected and energized.
 <br/>
 <br/>
 About the role:
 <br/>
 <br/>
 We are currently on the lookout for an experienced Assistant Manager - Front Office to join our team. We are looking for a bright, energetic leader who will be responsible for delivering the brand promise by assisting the Front Office Manager to run successfully the Front Office operations in the hotel, including: Front Desk, Guest Services, Concierge, Club Olympus and Regency Club. You will be playing a key role in delivering a seamless and memorable guest experience in the hotel, having strong accountability for major guest experience functions, with the focus on the exceptional customer service and the ability to improve the bottom line.
 <br/>
 <br/>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 What we are looking for:
 <br/>
 <br/>
 At Hyatt, we care for people so they can be their best. The ideal candidate will the one for who Care comes from a place of empathy and authentic human connection, who cares by truly seeing people and getting to know them as unique individuals so they can design and deliver personal experiences.
 <br/>
 <br/>
 Exceptional interpersonal skills showing care and the ability to connect and care for our guests
 <br/>
 <br/>
 International experience in luxury hotel brands demonstrating adaptability to a range of cultures and environments
 <br/>
 <br/>
 Desire to constantly learn and ambition to grow, setting an exceptional leadership example
 <br/>
 <br/>
 Ability to work under pressure
 <br/>
 <br/>
 Excellent written and spoken English
 <br/>
 <br/>
 What we are offering:
 <br/>
 <br/>
 Competitive tax free salary and benefits
 <br/>
 <br/>
 Opportunities for career growth within the global company
 <br/>
 <br/>
 Discounted rooms at Hyatt wordwide
</div>


Assistant Manager - Front Office

<div>
 <strong>
  Company Description
  <br/>
  <br/>
 </strong>
 A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
 <br/>
 <br/>
 Banana Island Resort Doha by Anantara is a crescent of golden beach and over water villas just off the coast of downtown Doha. Accessible by private catamaran, escape for family adventures, ocean thrills or serene spa bliss.
 <br/>
 <br/>
 Enjoy an alcohol-free atmosphere with the little ones as you surf, dive, golf, bowl or cinema. Race across lagoon waters with a host of motorised water sports. Unwind in the Middle East&rsquo;s only wellness centre in a resort setting, spread across lush botanical gardens.
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 We are seeking a proactive and guest-focused Duty Manager, you will act as the face of the luxury 5* hotel, ensuring seamless service delivery and resolving guest concerns promptly and professionally. Your leadership and problem-solving skills will be critical in maintaining our reputation for outstanding hospitality.
 <br/>
 <br/>
 Key Responsibilities:
 <br/>
 <br/>
 <ul>
  <li>
   Act as the primary point of contact for guest inquiries, concerns, and feedback, ensuring a prompt and satisfactory resolution.
  </li>
  <li>
   Oversee day-to-day operations ,Shifts particularly during peak hours, and ensure smooth coordination across departments.
  </li>
  <li>
   Lead and inspire the front desk, concierge, and guest services teams to deliver exceptional service.
  </li>
  <li>
   Handle escalated guest issues with professionalism and empathy.
  </li>
  <li>
   Monitor guest satisfaction metrics and implement initiatives to enhance the guest experience.
  </li>
  <li>
   Prepare and monitor accounts ensures correct account procedures are followed.
  </li>
  <li>
   Assist in training and mentoring staff to uphold the highest hospitality standards.
  </li>
  <li>
   Manage VIP 5* guest experiences, ensuring personalized service and attention to detail.
  </li>
  <li>
   Ensure compliance with hotel policies, procedures, and standards.
  </li>
  <li>
   Prepare shift reports and communicate relevant details to the management team.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 Qualifications
 <br/>
 <br/>
 Degree in Hospitality Management or similar
 <br/>
 <br/>
 <ul>
  <li>
   Work experience in Middle East in a 4-5 star hotels
  </li>
  <li>
   Work experience in supervisory roles in Front Office
  </li>
  <li>
   Excellent command of English language (both Oral and Written).
  </li>
  <li>
   Arabic language will be an advantage
  </li>
  <li>
   Knowledge of the OPERA Cloud system
  </li>
  <li>
   Highly organized, career and result oriented with the ability to be flexible with hours, days off, assignment and additional duties.
  </li>
  <li>
   Must be able to work well under pressure in a fast paced and constantly changing environment.
  </li>
 </ul>
</div>


Duty Manager

TIVOLI

<div><b>Company Description</b><p><br>
Founded in 1933 in Portugal, Tivoli Hotels &amp; Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests.</p><b><br>
Job Description</b><p><br>
The Housekeeping Assistant Manager supports the Housekeeping Manager in overseeing the daily operations of the housekeeping department. This role ensures the cleanliness, orderliness, and overall appearance of guest rooms, public areas, and back-of-house spaces. The Assistant Manager supervises staff, manages inventory, maintains service quality standards, and ensures a safe and productive work environment.</p><p><b>
Key Responsibilities:</b></p><ul><li><p>
Assist in planning, organizing, and coordinating daily housekeeping operations.</p></li><li><p>
Supervise and motivate housekeeping staff, including room attendants, public area attendants, and linen room personnel.</p></li><li><p>
Conduct daily inspections of guest rooms, public areas, and employee work areas for cleanliness and maintenance.</p></li><li><p>
Ensure housekeeping standards and procedures are consistently followed to maintain quality service.</p></li><li><p>
Manage inventory and ordering of cleaning supplies, linens, and guest amenities.</p></li><li><p>
Help schedule staff shifts, manage attendance, and participate in performance reviews.</p></li><li><p>
Train new housekeeping team members and conduct refresher training sessions.</p></li><li><p>
Handle guest complaints and special requests in a prompt, courteous manner.</p></li><li><p>
Support in ensuring compliance with health and safety regulations and sanitation standards.</p></li><li><p>
Collaborate with other departments (e.g., Front Office, Maintenance) to ensure seamless guest service</p></li></ul><b><br>
Qualifications</b><p><b><br>
Qualifications:</b></p><ul><li><p>
High school diploma or equivalent</p></li><li><p>
2+ years of experience in housekeeping operations, with at least 1 year in a supervisory or assistant managerial role</p></li><li><p>
Strong leadership and interpersonal skills</p></li><li><p>
Excellent organizational and time management abilities</p></li><li><p>
Working knowledge of housekeeping systems and hotel property management systems (e.g., Opera, HotSOS) is a plus</p></li><li><p>
Ability to handle multiple priorities and work under pressure</p></li></ul></div>

Assistant manager Housekeeping

Hope Global School

<div><h3 class="jobSectionHeader"><b>Job Description</b></h3>
<div><div><div>Guest Relation&ndash;Arabic professional ensures exceptional hospitality experiences, assists Arabic-speaking guests, resolves inquiries efficiently, coordinates services, enhances satisfaction, supports front desk operations, and represents brand standards within luxury hotels in Qatar.</div>
<h3 class="jobSectionHeader"><b>Key Responsibilities</b></h3>
<ul><li>Welcome Arabic guests with warmth professionalism.</li>
<li>Handle reservations inquiries and special requests.</li>
<li>Coordinate with housekeeping and concierge teams.</li>
<li>Resolve guest complaints promptly and diplomatically.</li>
<li>Maintain accurate guest records and profiles.</li>
<li>Support front desk check-in procedures.</li>
<li>Ensure VIP guest personalized service delivery.</li>
<li>Promote hotel facilities and premium services.</li>
</ul><h3 class="jobSectionHeader"><b>Skill &amp; Experience</b></h3>
<ul><li>Fluent Arabic and English communication skills.</li>
<li>Strong interpersonal and guest handling abilities.</li>
<li>Excellent problem solving under pressure situations.</li>
<li>Knowledge of hospitality management software systems.</li>
<li>Professional appearance with positive customer attitude.</li>
<li>Ability to multitask in fast paced environment.</li>
</ul>
</div></div><p><b>Note:</b> Salary is disbursed in the local currency of the country of employment.</p></div>
<br><div></div><div><ul><li><div><div>Date Posted</div>
<div>February 17, 2026</div>
</div></li><div></div><li><div><div>Location</div>
<div><div>Doha, Qatar
</div></div></div></li><div></div><li><div><div>Offered Salary:</div>
 <div>165000 - 198000 / year</div>
</div></li><div></div><li><div><div>Expiration date</div>
<div>September 6, 2028
</div></div></li><div></div><li><div><div>Experience</div>
<div>1 Year
</div></div></li><div></div><li><div><div>Gender</div>
<div>Both
</div></div></li><div></div><li><div><div>Qualification</div>
<div>Bachelor Degree</div></div></li></ul></div>

Guest Relation

Confidential Careers

<div>
 <p>
  This opportunity is with one of Dubai&rsquo;s most iconic five-star luxury properties, known for its exceptional service, refined guest experiences, and commitment to excellence. The hotel is part of a globally recognized hospitality group and consistently ranks among the top in the region.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <em>
    Note: Hotel name and brand details will be disclosed to shortlisted candidates only.
   </em>
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Summary
  </strong>
 </p>
 <p>
  We are seeking a dynamic and experienced Front Office Manager to lead the guest-facing operations of a prestigious five-star luxury hotel in Dubai. The ideal candidate will bring a Forbes service mindset, proven leadership in high-volume environments (500+ keys), and a passion for delivering exceptional guest experiences. This role requires strategic oversight, operational excellence, and the ability to inspire and manage a large, multicultural team.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Core Duties &amp; Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Oversee all front office operations including Reception, Concierge, Guest Relations, Bell Desk, and Night Audit
  </li>
  <li>
   Ensure seamless check-in/check-out processes and personalized guest service aligned with Forbes standards
  </li>
  <li>
   Lead, coach, and develop a large team across multiple shifts, fostering a culture of excellence and accountability
  </li>
  <li>
   Monitor guest feedback and implement service recovery strategies where needed
  </li>
  <li>
   Collaborate with other departments to ensure smooth guest journeys and operational synergy
  </li>
  <li>
   Manage departmental budgets, payroll, and forecasting in alignment with hotel financial goals
  </li>
  <li>
   Ensure compliance with brand standards, local regulations, and internal policies
  </li>
  <li>
   Drive upselling initiatives and optimize room revenue through strategic front office practices
  </li>
  <li>
   Lead daily briefings, performance reviews, and training programs to maintain high service standards
  </li>
 </ul>
 <p>
  <strong>
   Core Competencies
  </strong>
 </p>
 <ul>
  <li>
   Minimum 5 years&rsquo; experience in a similar role within a luxury hotel environment
  </li>
  <li>
   Proven track record managing front office operations in hotels with 500+ keys
  </li>
  <li>
   Strong leadership and team management skills with experience handling large teams
  </li>
  <li>
   Forbes service background highly preferred
  </li>
  <li>
   Proficiency in Opera PMS and other front office systems
  </li>
  <li>
   Excellent communication, problem-solving, and guest engagement skills
  </li>
  <li>
   Ability to work under pressure and adapt to fast-paced environments
  </li>
  <li>
   Fluent in English; additional European languages are a plus
  </li>
 </ul>
 <p>
  <strong>
   Package &amp; Benefits
  </strong>
 </p>
 <ul>
  <li>
   <strong>
    Tax‑free basic salary
   </strong>
  </li>
  <li>
   <strong>
    One‑bedroom fully furnished apartment
   </strong>
   provided by the hotel
  </li>
  <li>
   <strong>
    Comprehensive medical insurance
   </strong>
  </li>
  <li>
   <strong>
    Annual air ticket allowance
   </strong>
  </li>
  <li>
   <strong>
    Meals, transportation, and utilities
   </strong>
   as per company policy
  </li>
  <li>
   <strong>
    Residence visa and work permit
   </strong>
   provided
  </li>
  <li>
   <strong>
    Exclusive hotel and group benefits
   </strong>
   including discounts and training programs
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Work Schedule
  </strong>
 </p>
 <p>
  This position follows a
  <strong>
   flexible operational schedule
  </strong>
  in line with luxury hospitality standards. It is
  <strong>
   not a fixed 9&ndash;6 role
  </strong>
  , and the Front Office Manager is expected to support the operation across varying shifts, including weekends, evenings, and peak business periods.
 </p>
 <p>
  Weekly off days will be
  <strong>
   flexible
  </strong>
  , provided as
  <strong>
   one day in the first week
  </strong>
  and
  <strong>
   two days in the following week
  </strong>
  , depending on business needs and operational requirements.
 </p>
 <p>
 </p>
</div>


Front Office Manager

Ernest Talent

<p><b>Executive Assistant Responsibilities:</b></p><ul><li>Provide comprehensive administrative support to the executive team, including managing calendars, scheduling meetings, and handling correspondence.</li><li>Arrange travel plans, including booking flights, accommodation, and transportation.</li><li>Conduct research and compile relevant data to aid executive decision-making.</li><li>Serve as a liaison between executives and internal/external stakeholders, responding to emails and inquiries promptly and professionally.</li><li>Prepare expense reports and oversee executive budgeting.</li></ul><p><b>Office Manager Responsibilities:</b></p><ul><li>Oversee daily office operations to ensure a smooth and efficient working environment.</li><li>Manage office equipment and coordinate repairs or replacements as needed.</li><li>Develop and implement office policies and procedures to enhance efficiency and productivity.</li><li>Support the Operations Team as required to ensure compliance across all areas.</li><li>Provide administrative assistance to the wider team.</li><li>Liaise with service providers and negotiate contracts for office-related services.</li><li>Assist the executive team with various HR functions.</li></ul><p>Qualifications:</p><ul><li>Fluency in English is essential.</li><li>Proven experience as an Executive Assistant, Office Manager, or a similar role.</li><li>Excellent organisational and time-management skills.</li><li>Strong written and verbal communication skills.</li><li>Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Adobe Acrobat.</li><li>Ability to multitask, prioritise tasks effectively, and perform well under pressure.</li><li>High level of discretion and confidentiality.</li><li>Strong attention to detail and problem-solving skills.</li></ul><p>Job Type: Full-time</p>

Office Manager

Explore 330+ Assistant concierge manager in Doha this February. Find roles across top companies and apply now to boost your career.