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assistant front office manager

Four Seasons

<div>About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
In a vibrant urban community right on the water, Four Seasons Hotel Abu Dhabi at Al Maryah Island welcomes guests with bright, open spaces, embracing expansive views of the city skyline and the sparkling waves of the Arabian Gulf. On dynamic, upscale Al Maryah Island &ndash; Abu Dhabi&rsquo;s business and lifestyle destination &ndash; Four Seasons is located within a 34-storey glass tower, both high-tech and environmentally advanced. Sophisticated new concepts throughout the Hotel define Four Seasons as Abu Dhabi&rsquo;s most exciting waterfront location. Blending urban chic and understated luxury, we offer 200 light-filled accommodations, including 38 suites &ndash; all with water views. With six creative restaurants and lounges, this is Al Maryah Island&rsquo;s premier location for stylish entertaining. Every moment is elevated by thoughtful Four Seasons service, anticipating each guest&rsquo;s unique personal needs &ndash; whether the goal is relaxing on vacation or staying efficient for business.
About the role
<div><div><div><div>The Assistant Front Office Manager oversees the Front Desk operations and responds to a wide variety of guest requests by accurately assessing the guest needs and requests.
What you will do
<ul><li>Monitors the Arrival and Departure of Elite guests.
</li></ul><ul><li>Schedule the Front Desk Supervisors and Receptionists to provide maximum service to guests within budgeted guidelines.
</li></ul><ul><li>Train the Front Desk team and supervise them in the performance of their duties.
</li></ul><ul><li>Conduct performance evaluations and discipline employees when needed.
</li></ul><ul><li>Communicate closely with the night manager and other assistant managers to ensure follow up on special guests, issues/glitches, requests etc.
</li></ul><ul><li>Review daily arrivals and departure to ensure proper handling of VIP and return guests, groups etc and escort them to or from their rooms respectively.
</li></ul><ul><li>Control room rate availability on full house nights to maximize occupancy and revenue while protecting guaranteed reservations. Handle relocation of guests according to established procedures.
</li></ul><ul><li>Maintain close contact with other hotels with regard to their status on full house nights or blackout dates.
</li></ul><ul><li>Ensure adherence to all credit procedures in the Front Office; review high balance reports and follow up on credit problems/queries with Accounting and Front Office Manager.
</li></ul><ul><li>Review all Paid Outs, Rebates, Petty Cash Reibursements, Direct Billings and other.
</li></ul><ul><li>Check the cashier&rsquo;s work at close of shift to ensure all transactions are reconciled with proper approvals and endorsements.
</li></ul><ul><li>Inspect guest rooms and tour the hotel during each shift, completing maintenance requests through HotSOS as needed.
</li></ul><ul><li>Complete evening Housekeeping report and follow up on discrepancies.
</li></ul><ul><li>Assist other departments as required in resolving problems.
</li></ul><ul><li>Handle guest problems/complaints and requests, keeping the Front Office Manager well informed as to problems and action taken, using the Glitch Database and other communication (verbal and written).
</li></ul><ul><li>Act in the absence of senior management in all matters concerning safety, security and well-being of hotel guests, patrons and employees.
</li></ul><ul><li>Utilize the computer systems in place as well as the telephone switchboard.
</li></ul><ul><li>Assist in emergency situations as per established procedures.
</li></ul><ul><li>Coordinate arrivals, departures, billing requirements, extensions, and cancellations with sales/catering/reservations etc at any time of day.
</li></ul><ul><li>Ensure room discrepancies are resolved.
</li></ul><ul><li>Ability to assist PBX, reservations, valet parking, concierge and bell staff when business levels warrant.
</li></ul><ul><li>Monitors the VIP Elite guest emails and calls.
</li></ul><ul><li>Works closely with telephone operator to monitor wake up calls are punctual and meets guests for a seamless departure.
</li></ul><ul><li>Supervises the staff of the entire hotel during the overnight shift. Works closely with the staff from all departments to assure that standards are being met. Is the direct supervisor of the Front Desk during the overnight shift
</li></ul><ul><li>Responds to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons&rsquo; policies.
</li></ul><ul><li>Manages the activities at the Front Desk during the overnight shift. Directs staff. Ensures communications and follow-up with day shift on any problems, guest requests or special requirements.
</li></ul><ul><li>Frequently tours the hotel and monitors the activities of all other departments. Monitors their activities to assure that standards are being met, staff is being supported, and guest needs are being met.
</li></ul><ul><li>Handles all guest relocations according to established guidelines.
</li></ul><ul><li>Resolves customer complaints from all areas of the hotel, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner. Interaction with guest will be in person and by phone.
</li></ul><ul><li>Reviews late arrivals, next day early arrivals and departures to plan for the next day&rsquo;s activities. Coordinates arrivals, departures and billing requirements. Blocks rooms for arrivals and ensures any discrepancies are resolved. Reviews daily arrivals to ensure proper handling of Special Attention Guests, Return Guests, and Groups.
</li></ul><ul><li>Assures that all financial and credit procedures are followed. When taking a shift at the desk, follows up on credit problems. Reviews all paid-outs, rebates, Petty Cash disbursements and Direct Billings. Checks cashiers&rsquo; work at end of shift to ensure all transactions are reconciled with proper approvals and endorsements.
</li></ul><ul><li>Takes action in all matters related to the safety, security, satisfaction and well being of hotel guests and employees without requiring special direction. Responds swiftly and effectively in any hotel emergency or safety situation.
</li></ul><ul><li>Checks guest in and out in an efficient and friendly manner, using guest name whenever possible. Assures that guest is assigned type of room requested and the correct rate is charged. Arranges for luggage to be delivered to guest room. Issues correct keys to the guest. Checks out guest at end of stay. Ascertains guest satisfaction, collects keys, posts late charges and presents bill to guest. Settles bill accurately through credit card or cash transaction.
</li></ul><ul><li>Utilizes a variety of computer systems to check guests in and out, run daily reports, run night audit reports, and select and block rooms for arriving guests.
</li></ul><ul><li>Complies with Four Seasons&rsquo; Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.
</li></ul><ul><li>Works harmoniously and professionally with co-workers and supervisors.
</li></ul><ul><li>Checks Staff facilities such as Locker Rooms and Staff Dining Room to assure that they are operating at Four Seasons standards. Communicate to HR when they are not. Acts as a liaison for overnight shift with People &amp; Culture.
</li></ul><ul><li>Assists with responsibilities and duties as required throughout the hotel.
</li></ul><ul><li>Provides basic trouble-shooting support for in-room services such as Internet, TV movies, games, and Web service.
</li></ul><ul><li>Works closely with Bell Staff to ensure smooth handling of guest luggage, deliveries and special requests.
</li></ul><ul><li>Works closely with Security Staff to handle any guest emergency or safety concerns.
</li></ul><ul><li>Perform other tasks or projects as assigned by Front Office Manager, Night Manager or Assistant Director of Rooms
</li></ul></div></div></div></div><div>What you bring
 
<ul><li>A minimum of at least 2 to 3 years of experience in the similar role in a luxury brand
</li></ul></div><ul><li>An outgoing personality and a can-do approach to an assigned task
</li></ul><ul><li>High level of understanding and knowledge of Rooms operations
</li></ul><ul><li>Proficient in English (speaking, reading, writing)
</li></ul><ul><li>Excellent interpersonal, verbal, and written communication skills 
</li></ul><div> 
 
What we offer:
 
<ul><li>Competitive Salary, wages, and a comprehensive benefits package
</li><li>Excellent Training and Development opportunities
</li><li>Complimentary Accommodation at other Four Seasons Hotels and Resort
</li><li>Complimentary Dry Cleaning for Employee Uniforms
</li><li>Complimentary Employee Meals
</li><li>and so much more!
</li></ul></div>Schedule &amp; Hours:
<ul><li>This is a full-time position</li></ul></div>

Assistant Front Office Manager

Park Hyatt Abu Dhabi Hotel & Villas

<div>
 
 The Assistant Manager - Front Office will have oversight of the front office agents, cash control for agents, staffing needs, and guest services.
 
 
 
 
 
 Additional responsibilities may include training, staff development and scheduling. This position reports to the Front Office Manager.
 
 <ul>
 <li>
 A true desire to satisfy the needs of others in a fast paced environment.
 </li>
 <li>
 Refined verbal and written communication skills.
 </li>
 <li>
 Previous front office supervisory/team leader experience preferred, in a luxury hospitality company.
 </li>
 <li>
 Experience working with Opera is required.
 </li>
 <li>
 Ability to work a flexible schedule.
 </li>
 <li>
 German/Russian/Mandarin language will be ideal.
 </li>
 </ul>
</div>

Assistant Manager - Front Office

CAPSTONE REAL ESTATE L.L.C

Capstone Real Estate is Hiring!The Office Manager will oversee the smooth operation of the Chairman&rsquo;s Office, managing executive schedules, travel, communications, and administrative functions. The role requires strong organizational skills, discretion, and professionalism to support both corporate and personal activities efficiently.Key Responsibilities:<ul><li>Manage the Chairman&rsquo;s calendar, meetings, and correspondence.</li><li>Coordinate travel, events, and logistics (local and international).</li><li>Supervise daily office operations and ensure workflow efficiency.</li><li>Act as liaison between the Chairman, staff, and external partners.</li><li>Support PR, media, and communication activities when needed.</li><li>Handle confidential matters and personal arrangements with discretion.</li></ul>Requirements:<ul><li>3&ndash;5 years&rsquo; experience as a Personal Assistant or Office Manager</li><li>Arabic Speaker</li><li>Strong multitasking, organizational, and time management skills.</li><li>Proficient in MS Office and modern communication tools.</li><li>Professional, adaptable, and detail-oriented.</li><li>Ability to work under pressure and manage changing priorities.</li></ul>Apply Now!Job Type: Full-timePay: AED5,000.00 - AED6,000.00 per month

Office Manager

Time Cure Medical Center

Our Company looking for an assistant accountant cum front desk preferably with 1 year of experience ( freshers are welcome to apply)We are looking for a smart, active, energetic personality, who will have initiative and has a passion for work.We are looking for an Assistant Accountant to join our Finance team based in Abu Dhabi.The successful candidate will be responsible for day-to-day accounting activities of the branch including accounts payables, receivables, monthly financial statements report, general ledger, bank reconciliation, petty cash and vat.To be considered for this role you must have a minimum of 2 years of relevant experienceRequired Qualifications:<ul><li>Graduate in Commerce, Finance, and Accounting fields.</li><li>Hands-on experience in ERP Tally</li><li>Excellent analytical and problem-solving skills.</li></ul>Only candidates residing in the UAE and willing to join immediately will be considered. To apply, please upload your updated r&eacute;sum&eacute;.Job Types: Full-time, PermanentSalary: AED2,000.00 - AED2,500.00 per month depending on ExperienceEducation:<ul><li>Bachelor's (Required)</li></ul>Valid UAE driving license ( Preferable)Job Type: Full-timePay: AED2,000.00 - AED2,500.00 per monthApplication Question(s):<ul><li>Valid UAE Driving License</li><li>Joining immediately</li></ul>Experience:<ul><li>Accounting: 1 year (Preferred)</li></ul>

Assistant Accountant cum Front Desk

Hilton Worldwide, Inc.

Overview Guest Services Executive (Front Desk) - Conrad Abu Dhabi Etihad Towers (Job Number HOT0BZP2)Work Location: Conrad Abu Dhabi Etihad Towers, Etihad Towers West Corniche, Abu DhabiA Guest Services Executive provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. Responsibilities <ul><li>Achieve positive outcomes from Guest queries in a timely and efficient manner</li><li>Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required</li><li>Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments</li><li>Demonstrate a high level of customer service at all times</li><li>Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts</li><li>Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties</li><li>Maximize room occupancy and use up-selling techniques to promote hotel services and facilities</li><li>Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy</li><li>Comply with hotel security, fire regulations and all health and safety legislation</li><li>Act in accordance with policies and procedures when working with front of house equipment and property management systems</li><li>Follow company brand standards</li><li>Assist other departments, as necessary</li></ul> Qualifications <ul><li>Previous experience in a customer-focused industry</li><li>Completed high school certificate or equivalent</li><li>Positive attitude and good communication skills</li><li>Commitment to delivering a high level of customer service</li><li>Ability to work on your own and as part of a team</li><li>Competent level of IT proficiency</li><li>Previous experience in cash handling</li></ul> What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For over a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Job Guest Services, Operations, and Front Office

Guest Services Executive (Front Desk) - Conrad Abu Dhabi Etihad Towers

Advisors Properties L.L.C

Job Description: We are seeking a highly organized and detail-oriented HR Assistant to join our team.The ideal candidate will provide administrative support to the HR Manager and assist in various HR functions. Responsibilities include maintaining employee records, processing paperwork, coordinating HR projects, scheduling interviews, and assisting with recruitment activities. The HR Assistant will also be responsible for handling inquiries from employees and external partners, ensuring compliance with HR policies and procedures, and contributing to a positive and productive work environment. Strong communication skills, proficiency in HR software, and the ability to handle sensitive information with discretion are essential for this role.Key Responsibilities:<ul><li>Assist with the day-to-day operations of the HR department.</li><li>Maintain and update employee records, including personal information, attendance, and leave records.</li><li>Process paperwork related to new hires, terminations, promotions, and transfers.</li><li>Supervise recruitment activities, including posting job openings, screening resumes, and scheduling interviews.</li><li>Assist in conducting orientation sessions and preparing onboarding materials for new employees.</li><li>Handle inquiries from employees regarding HR policies, procedures, and benefits.</li><li>Assist in organizing HR events, training sessions, and employee engagement activities.</li><li>Support HR projects and initiatives, such as performance management, employee relations, and diversity and inclusion programs.</li><li>Ensure compliance with federal, state, and local employment laws and regulations.</li><li>Maintain confidentiality of employee information and sensitive HR documents.</li><li>Perform other administrative tasks and duties as assigned by the HR Manager.</li></ul>Qualifications:<ul><li>Bachelor's degree in Human Resources, Business Administration, or a related field (preferred).</li><li>Proven experience as an HR Assistant or in a similar administrative role.</li><li>Knowledge of HR functions, policies, and procedures.</li><li>Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).</li><li>Strong personality is a MUST</li></ul>Job Type: Full-timePay: AED3,000.00 - AED4,000.00 per monthLanguage:<ul><li>Arabic (Preferred)</li></ul>

HR Assistant (Arabic Speaker)

Accutax Consultancy

Job Title: Office Manager (Accounting &amp; Consulting Background) - Abu Dhabi Branch.Company DescriptionAccutax Consultancy is a consultancy firm specializing in Accounting, VAT, Excise and Corporate Tax in UAE. With extensive experience in tax policies, procedures, and implementation, we provide the expertise needed to navigate the changing business environment in the UAE.About the RoleWe are seeking a highly organized, a detail-oriented and proactive Office Manager with a strong background in accounting and consulting to join our team. If you have excellent organizational skills, thrive in a fast-paced environment, and excel at multitasking, we want to hear from you!Key Responsibilities:<ul><li>Supervise day-to-day office operations to ensure organizational efficiency.</li><li>Maintain accurate internal records, client files, and service documentation.</li><li>Manage and improve workflows, administrative procedures, and support tools.</li><li>Supervise consultants&rsquo; appointments, ensuring clients&rsquo; schedules are optimized and aligned.</li><li>Liaise with customers, government authorities if required, and third-party service providers.</li><li>Support and oversee team performance, training, and task delegation.</li><li>Assisting in any Adhoc task required.</li></ul>Qualifications &amp; Skills:<ul><li>Bachelor's degree in Business Administration, Accounting, Finance, or a related field.</li><li>Proven experience as an office manager, preferably in an accounting or consulting firm.</li><li>Knowledge of basic accounting principles and proficiency in accounting software (e.g., QuickBooks, Xero, SAP).</li><li>Strong organizational skills with the ability to multitask.</li><li>Excellent communication and interpersonal skills.</li><li>Proficiency in Microsoft Office (Excel, Word, PowerPoint) and Google Workspace.</li><li>High attention to detail and problem-solving skills.</li></ul>How to Apply: Interested candidates, please send your resume and a cover letter to accutax.me@gmail.com with the subject line &quot;Office Manager Application &ndash; [Your Name]&quot;.Job Types: Full-time, Permanent, ContractEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Administrative Assistant: 2 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Abu Dhabi (Required)</li></ul>

Explore 1267+ Assistant front office manager in Revit Jobs In Revit Jobs In House Technical Support Section Head Jobs In Abu Dhabi United Arab Emirates this November. Find roles across top companies and apply now to boost your career.