assistant manager - design coordinator Jobs in Delhi India

assistant manager - design coordinator

assistant manager - human resources Jobs in Delhi India

assistant manager - human resources

assistant manager- front office Jobs in Delhi India

assistant manager- front office

assistant manager front office

JW Marriott

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25177623
 
 
 
 Job Category
 
 Rooms &amp; Guest Services Operations
 
 
 
 Location
 
 JW Marriott Hotel New Delhi Aerocity, Asset Area 4 - Hospitality District, New Delhi, Delhi, India, 110037VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Management
 
 
 
 Job Summary
 
 
 
 Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.
 
 
 
 CANDIDATE PROFILE
 
 
 
 
 Education And Experience
 
 
 
 <ul>
 <li>
 High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
 
 
 </li>
 </ul>
 OR
 
 
 <ul>
 <li>
 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
 
 
 </li>
 </ul>
 
 CORE WORK ACTIVITIES
 
 
 
 
 Supporting Management of Front Desk Team
 
 
 
 <ul>
 <li>
 Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
 </li>
 <li>
 Encourages and builds mutual trust, respect, and cooperation among team members.
 </li>
 <li>
 Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.
 </li>
 <li>
 Ensures employee recognition is taking place on all shifts.
 </li>
 <li>
 Establishes and maintains open, collaborative relationships with employees.
 
 
 </li>
 </ul>
 
 Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals
 
 
 
 <ul>
 <li>
 Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
 </li>
 <li>
 Develops specific goals and plans to prioritize, organize, and accomplish your work.
 </li>
 <li>
 Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
 </li>
 <li>
 Strives to improve service performance.
 </li>
 <li>
 Collaborates with the Front Office Manager on ways to continually improve departmental service.
 </li>
 <li>
 Communicates a clear and consistent message regarding the Front Office goals to produce desired results.
 </li>
 <li>
 Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results.
 </li>
 <li>
 Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
 
 
 </li>
 </ul>
 
 Ensuring Exceptional Customer Service
 
 
 
 <ul>
 <li>
 Provides services that are above and beyond for customer satisfaction and retention.
 </li>
 <li>
 Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
 </li>
 <li>
 Serves as a role model to demonstrate appropriate behaviors.
 </li>
 <li>
 Sets a positive example for guest relations.
 </li>
 <li>
 Displays outstanding hospitality skills.
 </li>
 <li>
 Empowers employees to provide excellent customer service.
 </li>
 <li>
 Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.
 </li>
 <li>
 Provides feedback to employees based on observation of service behaviors.
 </li>
 <li>
 Handles guest problems and complaints effectively.
 </li>
 <li>
 Interacts with guests to obtain feedback on product quality and service levels.
 
 
 </li>
 </ul>
 
 Managing Projects and Policies
 
 
 
 <ul>
 <li>
 Implements the customer recognition/service program, communicating and ensuring the process.
 </li>
 <li>
 Ensures compliance with all Front Office policies, standards and procedures.
 </li>
 <li>
 Monitors adherence to all credit policies and procedures to reduce bad debts and rebates.
 
 
 </li>
 </ul>
 
 Additional Responsibilities
 
 
 
 <ul>
 <li>
 Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.
 </li>
 <li>
 Analyzes information and evaluating results to choose the best solution and solve problems.
 </li>
 <li>
 Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
 </li>
 <li>
 Functions in place of the Front Office Manager in his/her absence.
 </li>
 <li>
 Communicates critical information from pre- and post-convention meetings to the Front Office staff.
 </li>
 <li>
 Participates in department meetings.
 
 
 </li>
 </ul>
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
 
 
 JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Assistant Manager- Front Office

Air India SATS Airport Services Private Limited (AISATS)

<div>
 
 
 ABOUT AIR INDIA SATS AIRPOST SERVICES PRIVATE
 
 
 
 
 
 
 
 AISATS, a leading gateway services provider in India, is a 50-50 joint venture between Air India Limited (a part of the TATA Group) and SATS Ltd.,
 
 one of the world&rsquo;s largest providers of air cargo handling services and Asia&rsquo;s leading airline caterer
 
 . &lsquo;AISATS&rsquo; is defined by its people &ndash; they are our greatest strength. Their commitment to seamless delivery and customer delight is what enables us to fulfil our brand promise of service excellence. This has been the hallmark of our business for more than a decade. With deep domain knowledge of the aviation ecosystem, we
 
 offer end-to-end ground handling services such as passenger and baggage handling, ramp handling, aircraft interior cleaning, load control and flight operations, and cargo handling services for general, perishable, transshipment, express courier and special cargo.
 
 
 
 
 
 
 Assistant Manager &ndash; Human Resources (HRBP)
 
 
 
 
 
 
 Location: DELHI
 
 
 
 
 
 
 JOB PURPOSE
 
 
 
 The Assistant Manager &ndash; HR Operations (HRBP) plays a key role in supporting HR functions across airport operations. This role focuses on executing HR processes, supporting employee engagement, and ensuring compliance with HR policies and procedures in a fast-paced operational environment.
 
 
 
 
 
 
 KEY RESPONSIBILITIES
 
 
 
 
 HR Support &amp; Execution
 
 
 <ul>
 <li>
 Assist in implementing HR initiatives aligned with operational goals.
 </li>
 <li>
 Provide day-to-day HR support to operational teams and frontline managers.
 </li>
 </ul>
 
 
 Strategic HR Partnership
 
 
 <ul>
 <li>
 Collaborate with business leaders to understand workforce needs and align HR strategies with business objectives.
 </li>
 <li>
 Support organizational change initiatives and drive adoption of new processes or policies.
 </li>
 <li>
 Provide guidance on HR policies, labor laws, and best practices to managers.
 </li>
 </ul>
 
 
 Employee Relations
 
 
 <ul>
 <li>
 Act as the first point of contact for employee queries and concerns, ensuring timely resolution.
 </li>
 <li>
 Drive employee engagement initiatives and contribute to building a positive workplace culture.
 </li>
 <li>
 Support grievance handling and disciplinary processes in line with company policies.
 </li>
 </ul>
 
 
 HR Operations &amp; Compliance
 
 
 <ul>
 <li>
 Ensure timely and accurate processing of attendance, leave, and payroll inputs.
 </li>
 <li>
 Maintain employee records and ensure compliance with labor laws and airport regulations.
 </li>
 </ul>
 
 
 Performance Management
 
 
 <ul>
 <li>
 Facilitate performance appraisal processes, including goal setting, feedback, and development planning.
 </li>
 <li>
 Partner with managers to identify performance gaps and recommend interventions.
 </li>
 </ul>
 
 
 HR Data &amp; Reporting
 
 
 <ul>
 <li>
 Prepare HR reports and dashboards for internal reviews.
 </li>
 <li>
 Maintain HRIS data accuracy and support audits.
 </li>
 </ul>
 
 
 
 
 
 EDUCATIONAL QUALIFICATIONS
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Human Resources, Business Administration, or related field.
 </li>
 <li>
 Minimum: 4&ndash;6 years of overall HR experience
 </li>
 <li>
 Relevant HRBP exposure: At least 2&ndash;3 years in a business partnering or generalist role Working knowledge of HR systems and labor law basics.
 </li>
 </ul>
 
 
 
 
 
 PERSONAL CHARACTERISTICS &amp; BEHAVIOUR
 
 
 <ul>
 <li>
 Strong communication and interpersonal skills.
 </li>
 <li>
 Detail-oriented with good organizational abilities.
 </li>
 <li>
 Ability to handle confidential information with integrity.
 </li>
 <li>
 Proficiency in MS Office and HRIS tools.
 </li>
 </ul>
 
 
</div>

Assistant Manager – Human Resources (HRBP)

Ascentis Group

<div>
 
 
 Title: Assistant Manager - Design Coordinator
 
 
 
 
 Location: Delhi
 
 
 
 
 
 
 
 Role &amp; Responsibilities:
 
 
 <ul>
 <li>
 Consultant contract administration
 </li>
 <li>
 Certify consultant bills for payment during construction phase
 </li>
 <li>
 Design Coordination:
 </li>
 <li>
 Take handover from the HO based Design manager post DD/ tender stage
 </li>
 <li>
 Coordinate with all vendors for issuance of a shop drawing list
 </li>
 <li>
 Manage timely receipt of all design documentation, including shop drawings, samples, etc. from vendors/ contractors
 </li>
 <li>
 Lead shop drawing and Issued for Construction documents reviews and approval process by all stakeholders and drive inter-discipline coordination
 </li>
 <li>
 Lead all design coordination meetings/calls, prepare agenda &amp; minutes, and follow-up on assigned tasks
 </li>
 <li>
 Lead approval of all prototypes/ samples produced by the vendors by the relevant stakeholders
 </li>
 <li>
 Manage all design documentation with document controller
 </li>
 <li>
 Assist the planner in tracking the master schedule
 </li>
 <li>
 Prepare design schedules with weekly/fortnightly deliverables and inter-discipline dependencies
 </li>
 <li>
 Track design deliverables against schedule, flag delays, and implement recovery plans
 </li>
 <li>
 De-bottleneck design hold-ups and help stakeholders to reach consensus
 </li>
 <li>
 Change Management:
 </li>
 <li>
 Flag changes to design/ previously received approvals during the shop drawing approval process
 </li>
 <li>
 Flag changes to design/ previously received approvals requested by any stakeholder
 </li>
 <li>
 Quality Management:
 </li>
 <li>
 Support the PM/ Construction managers in explaining the design intent to the vendors/ contractors
 </li>
 <li>
 Support the PM/ Construction manager in doing a formal Quality check at every milestone to ensure it follows the approved design intent
 </li>
 </ul>
 
 
 
 
 
 Required Education &amp; Experience:
 
 
 <ul>
 <li>
 Diploma / B. Arch with experience at site coordinating construction trades
 </li>
 <li>
 Minimum 4 years&rsquo; experience in design or project management with at least one end-to-end hotel or high end fit out project completion experience
 </li>
 <li>
 Ability to monitor and review the as-built drawing process
 </li>
 <li>
 Working knowledge of AutoCAD and MS Office
 </li>
 <li>
 Good written and verbal communication skills
 </li>
 </ul>
 
 
 
 
 
 Required Skills &amp; Knowledge:
 
 
 <ul>
 <li>
 Good interpersonal and presentation skills
 </li>
 <li>
 Good written and spoken English, able to convey complex feedback and briefs in a concise and clear manner
 </li>
 <li>
 Good planning and organizational skills, able to seamlessly schedule and coordinate various design activities
 </li>
 <li>
 Good understanding of all hotel / high end fit out projects and design disciplines, construction sequencing and coordination process
 </li>
 </ul>
 
 
</div>

Assistant Manager - Design Coordinator

ANdAZ

<div>
 
 Organization- Andaz Delhi
 
 
 
 
 Summary
 
 
 
 
 Administration
 
 
 
 <ul>
 <li>
 Ensure alignment of departmental activities with the Corporate Human Resources Strategy and oversee the implementation of relevant hotel-level initiatives.
 </li>
 <li>
 Represent the Human Resources function on the Hotel&rsquo;s Executive Committee.
 </li>
 <li>
 Coordinate and monitor all activities within the Human Resources Division.
 </li>
 <li>
 Prepare, maintain, and update the Human Resources Departmental Operations Manual.
 </li>
 <li>
 Ensure compliance with all Company and Hotel Human Resources policies and procedures.
 </li>
 <li>
 Ensure strict adherence to government-mandated labor laws and employment legislation.
 </li>
 <li>
 Oversee employee welfare programs, ensuring benefits are competitive and relevant to the local market.
 </li>
 <li>
 Ensure timely submission of required Human Resources documentation to Divisional/Regional HR Specialists.
 </li>
 <li>
 Conduct regular departmental communication meetings to foster transparency and engagement.
 
 
 </li>
 </ul>
 
 Customer Service
 
 
 
 <ul>
 <li>
 Support the hotel&rsquo;s commitment to service excellence by recruiting and training individuals who deliver outstanding guest experiences.
 </li>
 <li>
 Ensure the Assistant Human Resources Manager provides professional, courteous, and empathetic service to internal customers and visitors to the HR Division.
 
 
 </li>
 </ul>
 
 Financial Management
 
 
 
 <ul>
 <li>
 Contribute to the hotel&rsquo;s financial objectives through effective and efficient HR management.
 </li>
 <li>
 Prepare the Annual Human Resources Budget in alignment with hotel goals.
 </li>
 <li>
 Maintain optimal staffing levels and payroll systems to maximize productivity and control labor costs.
 </li>
 <li>
 Research and recommend competitive compensation, benefits, and incentive structures.
 </li>
 <li>
 Ensure strict adherence to departmental budgets, cost control measures, and proper expenditure approvals.
 </li>
 <li>
 Ensure compliance with all financial policies, procedures, and reporting requirements related to HR operations.
 
 
 </li>
 </ul>
 
 Marketing &amp; Communication
 
 
 
 <ul>
 <li>
 Implement a robust Employee Communications Program to enhance awareness of Hyatt International&rsquo;s Corporate Strategy and operational philosophy.
 
 
 </li>
 </ul>
 
 Operations
 
 
 
 <ul>
 <li>
 Ensure that employee facilities meet Hyatt International&rsquo;s standards of quality and functionality.
 </li>
 <li>
 Represent the hotel in union negotiations and related activities, in collaboration with the Regional HR Specialist and hotel management.
 
 
 </li>
 </ul>
 
 Personnel Management
 
 
 
 <ul>
 <li>
 Ensure fair and consistent treatment of all employees in accordance with employment terms, local laws, and company policies.
 </li>
 <li>
 Oversee the recruitment and selection process, providing effective solutions to departmental hiring needs.
 </li>
 <li>
 Support the development of supervisory and managerial staff through succession planning, coaching, mentoring, and leadership training.
 </li>
 <li>
 Oversee the training and development function for all hotel employees.
 </li>
 <li>
 Assist in the training of HR team members to ensure they possess the necessary skills for optimal performance.
 </li>
 <li>
 Foster strong professional relationships across all employee levels, with a focus on welfare, safety, and career development.
 </li>
 <li>
 Ensure employees report to duty punctually, maintain proper grooming standards, and adhere to uniform and identification protocols.
 </li>
 <li>
 Champion the implementation of &ldquo;The People Philosophy&rdquo; across all hotel departments.
 
 
 </li>
 </ul>
 
 Other Responsibilities
 
 
 
 <ul>
 <li>
 Maintain professional relationships with counterparts in competitor hotels, business partners, and relevant external organizations.
 </li>
 <li>
 Adapt to changes in the Human Resources function as influenced by industry trends, company directives, and hotel needs.
 </li>
 <li>
 Understand and comply with the hotel&rsquo;s Employee Handbook, particularly policies related to fire safety, hygiene, health, and workplace safety.
 </li>
 <li>
 Attend training sessions and meetings as required.
 </li>
 <li>
 Perform any other duties and responsibilities as reasonably assigned.
 </li>
 </ul>
</div>

Director of Human Resources

MARS Cosmetics

<div>
 
 We at MARS Cosmetics are hiring for a
 
 DMS Support
 
 with basic requirements mentioned below:
 
 
 
 Location:
 
 Netaji Subhash Place, Delhi, India.
 
 
 
 Department:
 
 MIS Department
 
 
 
 Role:
 
 DMS Support
 
 
 
 
 
 
 About MARS Cosmetics:
 
 
 
 MARS Cosmetics is a globally recognized beauty brand that thrives on innovation, diversity ,and empowering individuals through high-quality beauty solutions. Headquartered in New Delhi, MARS Cosmetics is committed to offering ground breaking products that meet the ever-evolving needs of consumers worldwide.
 
 
 
 
 
 
 Job Description:
 
 
 
 As a DMS Support, you will be primary key liaison between our clients and internal teams, ensuring seamless communication and effective resolution of issues. You will be responsible for providing backend support, addressing client queries, and assisting users in maximizing the potential of our (DMS). Your role will contribute to the smooth operation of distribution processes, maintain inventory accuracy, and support a solution-driven approach to ensure an optimal client experience. By delivering high-quality service and effective system usage guidance, you will play a critical part in supporting the success of our operations.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 Handle client queries and complaints, providing timely solutions and follow-ups.
 
 
 Deliver accurate information to clients, ensuring effective system usage.
 
 
 Monitor stock movement, adjust orders, and manage inventory levels with Sales Manager &amp; SS.
 
 
 Oversee regular stock audits to ensure data accuracy.
 
 
 Provide insights into trends, sales forecasts, and stock levels to senior management.
 
 
 Evaluate team performance and suggest areas for improvement.
 
 
 Conduct user training for effective DMS usage.
 
 
 Consistently upgrade product knowledge for better client adoption.
 
 
 
 
 
 
 Key Skills Required:
 
 
 
 &gt; Experience: 2+ years in DMS support, customer service, or distribution operations.
 
 
 &gt; Strong problem-solving, communication, and inventory management skills.
 
 
 &gt; Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and DMS-related software.
 
 
 &gt; Analytical and data-driven mindset to inform decision-making and improve operational processes.
 
 
 
 
 
 
 Location:
 
 
 
 Delhi
 
</div>

Distribution Specialist

Nutanix

<div>
 
 Hungry, Humble, Honest, with Heart.
 
 
 
 
 The Opportunity
 
 
 
 We are looking for an accomplished, quota-carrying Inside Account Executive (hunter position) to prospect and sell into New Logo accounts. If you have a passion for Enterprise Cloud Technology and an interest in how it can impact businesses; we want to talk with you.
 
 
 You will be joining a unique team. People who succeed at Nutanix have a sense of urgency, a lot of initiative, a commitment to customer success, and enthusiasm about pushing the edge. We provide exciting work, great products, new things to learn, and the freedom to make the job work how you like it.
 
 
 You will complete our Inside Sales Field Readiness Academy if you join our team. Our Sales Academy teaches you the building blocks of cloud, data center, and high-tech and drilling into the fundamentals of selling. After being a successful IAE, you can be on the fast track to move into a variety of internal roles ranging from Field Sales, Channel Sales and Customer Success.
 
 
 We will create the next long-standing iconic technology company and do extraordinary things together. So, if you are ready to do your best work, come and join us!
 
 
 
 Your Role
 
 
 
 <ul>
 <li>
 Attain a minimum of 100% Quota attainment selling into Commercial or Public Sector segments.
 </li>
 <li>
 Maintain and submit an accurate weekly forecast.
 </li>
 <li>
 Qualify new opportunities, present Nutanix solutions, overcome objections, negotiate and close business over the phone &amp; Zoom video.
 </li>
 <li>
 Manage and build pipeline that is 4-5X assigned quota.
 </li>
 <li>
 Maintain a high level of daily activity, including prospecting for new logos, customer/partner calls, meetings and closing activity.
 </li>
 <li>
 Engage the Channel, Field and Marketing teams to build your New Logo sales accounts.
 </li>
 <li>
 Build and execute against your New Logo Business Account plan.
 
 
 </li>
 </ul>
 
 What You Will Bring
 
 
 
 <li>
 Experience in high-tech quota-carrying sales
 </li>
 <li>
 Experience managing the entire sales cycle from prospecting to close
 </li>
 <li>
 Excellent communication (interpersonal and presentation) and closing skills, and have successfully applied these in inside sales.
 </li>
 <li>
 Knowledge of data center technologies such as virtualization, storage, servers, cloud and networking
 </li>
 <li>
 Experience transacting and going to market with Channel partners.
 </li>
 <li>
 Strong organizational, communication, and time management skills
 </li>
 <li>
 High energy, drive, and sense of responsibility
 </li>
 <li>
 Positive attitude
 </li>
 <li>
 Bachelor&rsquo;s degree required.
 </li>
 <li>
 At least 2 years of previous revenue quota sales experience with a track record of success
 </li>
 Limited travel requirements (
 
 
 
 Work Arrangement
 
 
 
 Hybrid: This role operates in a hybrid capacity, blending the benefits of remote work with the advantages of in-person collaboration. For most roles, that will mean coming into an office a minimum of 3 days per week, however certain roles and/or teams may require more frequent in-office presence. Additional team-specific guidance and norms will be provided by your manager.
</div>

Inside Account Executive

Sika

<div>
 
 Company Description
 
 
 
 Sika is a specialty chemicals company with a leading position in the development and production of systems and products for bonding, sealing, damping, reinforcing, and protecting in the building sector and motor vehicle industry. Sika has subsidiaries in 101 countries around the world and manufactures in over 300 factories. Its more than 27,500 employees generated annual sales of CHF 11.7 billion in 2024.
 
 
 
 Job Description
 
 
 
 
 Title :
 
 Key Account Manager - Automotive
 
 
 
 Department:
 
 Automotive &amp; Industry
 
 
 
 Location :
 
 Delhi
 
 
 
 Reports To :
 
 Business Head - Automotive
 
 
 
 Company Profile
 
 
 
 Sika is a specialty chemicals company with a globally leading position in the development and production of systems and products for bonding, sealing, damping, reinforcing, and protection in the building sector and industrial manufacturing. Sika has subsidiaries in 102 countries around the world and, in over 400 factories, produces innovative technologies for customers worldwide. In doing so, it plays a crucial role in enabling the transformation of the construction and transportation sector toward greater environmental compatibility. With more than 34,000 employees, the company generated sales of CHF 11.76 billion in 2024.
 
 
 In the Automotive &amp; Industry sector, it delivers innovative solutions to the world&rsquo;s leading manufacturers and service providers in automotive OEM, commercial vehicles, automotive aftermarket, marine vessels, renewable energy, sandwich panels, industrial equipment, HVAC, home and commercial appliances, modular building, facades and fenestration. Sika India services direct customers and distributors and stay close to them via the central sales &amp; marketing office in Pune, and a pan India sales team presence.
 
 
 
 Broad Functions And Purpose Of Position
 
 
 
 Key Account Manager Automotive is tasked with maximizing revenue, material margin, and increased customer penetration with selective Automotive OEMs. He/she must deeply understand customer needs, products, and applications to devise effective sales strategies, identify new opportunities, forge strategic partnerships, and drive sales growth. The primary focus is on developing new business opportunities while also managing existing businesses, offering technical and commercial support to drive sales growth.
 
 
 
 Duties And Responsibilities
 
 
 
 
 Client Relationship Management
 
 
 
 <ul>
 <li>
 Build and maintain strong, long-term relationship with key accounts
 </li>
 <li>
 Act as primary point of contact between the key account and internal teams
 </li>
 <li>
 Understand key account needs and objectives deeply
 
 
 </li>
 </ul>
 
 Strategic Account Planning
 
 
 
 <ul>
 <li>
 Develop and execute customized account plans aligned with customer&rsquo;s and company&rsquo;s business goals
 </li>
 <li>
 Drive revenue growth through new business acquisition, partnerships, and market expansion.
 
 
 </li>
 </ul>
 
 Forecasting and Reporting
 
 
 
 <ul>
 <li>
 Provide accurate sales forecasts and activity reports for key accounts.
 </li>
 <li>
 Track key account metrics (revenue, satisfaction, engagement)
 
 
 </li>
 </ul>
 
 Sales &amp; Revenue Growth
 
 
 
 <ul>
 <li>
 Achieve sales targets and KPIs related to key accounts
 </li>
 <li>
 Secure new RFQs and managing them together with Business Head &ndash; Automotive, Program Manager and responsible cross functional team.
 </li>
 <li>
 Negotiate contracts and pricing agreements
 </li>
 <li>
 Monitor account performance and profitability
 
 
 </li>
 </ul>
 
 Cross-functional Collaboration
 
 
 
 <ul>
 <li>
 Collaborate with technical departments and R&amp;D, supply chain, finance and customer service to deliver value
 </li>
 <li>
 Ensure key account requirements are communicated and implemented across departments
 
 
 </li>
 </ul>
 
 Market &amp; Customer Insight
 
 
 
 <ul>
 <li>
 Stay updated on market trends, customer business developments, and competitor activities.
 </li>
 <li>
 Provide feedback to internal teams for product improvement or service innovation.
 
 
 </li>
 </ul>
 
 Problem Solving &amp; Issue Resolution
 
 
 
 <ul>
 <li>
 Handle client escalations efficiently and ensure quick resolution.
 </li>
 <li>
 Proactively identify potential risks and take corrective actions
 
 
 </li>
 </ul>
 
 Qualifications/Experience/Education
 
 
 
 
 Education
 
 :
 
 
 <ul>
 <li>
 Masters/bachelor&rsquo;s degree in engineering from a reputed institute. MBA preferred.
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 8-10 years of experience in Automotive OEM business, preferably in specialty chemicals
 </li>
 <li>
 Proven track record in business development and strategic sales management with strategic Key Automotive OEMs in North India in past 3 years
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 <ul>
 <li>
 Strong business acumen with a deep understanding of Automotive OEM market trends and consumer behaviour.
 </li>
 <li>
 Exceptional leadership, communication, and interpersonal skills.
 </li>
 <li>
 Analytical mindset with the ability to drive data-driven decisions.
 </li>
 <li>
 Ability to build and nurture relationships with key stakeholders, both internal and external.
 
 
 </li>
 </ul>
 
 Personal Attributes
 
 
 
 <ul>
 <li>
 Strategic thinker with a vision for long-term growth.
 </li>
 <li>
 Innovative, solution-oriented, and adaptable in a rapidly evolving industry.
 </li>
 <li>
 Strong decision-making capabilities and ability to operate in a fast-paced, high-pressure environment.
 </li>
 <li>
 High level of integrity, accountability, and professionalism.
 
 
 </li>
 </ul>
 
 Working Conditions
 
 
 
 <ul>
 <li>
 Full-time
 </li>
 <li>
 Frequent travel to meet customers, both domestic and international, and also for business meetings, partnerships, and events.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 Masters/bachelor&rsquo;s degree in engineering from a reputed institute. MBA preferred.
</div>

Key Account Manager - Automotive

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