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assistant general manager (b2b)

assistant manager - crm

assistant manager global service operations

Tata Communications

<div>
 
 About The Company
 
 
 
 Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications
 
 
 Job Description �Responsible for Managing customer queries related to all services and solutions delivered, including diagnosing, and resolving complex technical issues in respective areas of Network/SDWAN/Cloud &amp; security/Unified Collaboration/Mobility &amp; IoT/other domains. The role acts as a conduit between customers and other teams such as engineering, architecture etc. for any issue resolution. This is an operational role, responsible for delivering results that have a direct impact on day-to-day operations and capable of instructing professional or technical staff and reviewing the quality of the work undertaken by these roles. Responsibilities �Technical administration or troubleshooting to ensure the efficient functionality of the solution. �Incident Validation, Incident Analysis, Solution recommendation �Assists with the development, revision, and maintenance of Standard Operating Procedures and Working Instructions �Act as a point of escalation for Level-1 customer service analysts �Coordinate with IT teams on escalations, tracking, performance issues, and outages. �Prepare Monthly Executive Summary Reports for managed clients and continuously improve their content and presentation. �Provide recommendations in tuning and optimization of systems, processes, procedures, and policies. �Maintain an inventory of the procedures used by the operations team and regularly evaluate the procedures and add, remove, and update the procedures as appropriate. �Publish weekly reports and monthly reports on customer service operations activity. Desired Skill sets �Good knowledge on implementation, installation, integration troubleshooting and overall functionalities �Experience in troubleshooting platform related issues, data backup, restoration, retention �Maintains awareness of latest technologies in the domain
</div>

Assistant Manager - Global Service Operations

<div>
 
 Designation : Assistant Manager - Inbound process
 
 
 Location: Mumbai, Malad ( Mindspace)
 
 
 Domain : Banking
 
 
 
 
 
 🎯 Job Summary:
 
 
 We are seeking a results-driven Assistant Manager to lead our inbound customer service team, with a strong focus on improving CSAT, NPS, and managing attrition. The ideal candidate will have hands-on experience in contact center operations, team leadership, and driving customer satisfaction and employee engagement.
 
 
 
 
 
 🛠️ Key Responsibilities:
 
 <ul>
 <li>
 Supervise daily operations of the inbound customer service team, ensuring SLA and quality targets are met.
 </li>
 <li>
 Monitor and improve CSAT (Customer Satisfaction Score) through coaching, process enhancements, and service delivery.
 </li>
 <li>
 Drive NPS (Net Promoter Score) initiatives by identifying customer pain points and implementing loyalty-building strategies.
 </li>
 <li>
 Analyze attrition trends and implement retention strategies to improve employee engagement and reduce turnover.
 </li>
 <li>
 Conduct regular performance reviews, feedback sessions, and team huddles to maintain high morale and productivity.
 </li>
 <li>
 Collaborate with workforce management to optimize staffing and shift planning.
 </li>
 <li>
 Handle escalations and ensure timely resolution of customer complaints.
 </li>
 <li>
 Prepare and present reports on CSAT, NPS, attrition, and other KPIs to senior leadership.
 </li>
 <li>
 Coordinate with training and quality teams to upskill agents and improve service consistency.
 </li>
 </ul>
 
 
 
 
 🧑 💼 Qualifications:
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Any field.
 </li>
 <li>
 5 years of experience in inbound contact center operations, with at least 1&ndash;2 years in a supervisory or assistant manager role.
 </li>
 <li>
 Proven track record in managing CSAT, NPS, and attrition metrics.
 </li>
 <li>
 Strong leadership, analytical, and interpersonal skills.
 </li>
 </ul>
 
 
 
 
 💻 Preferred Skills:
 
 <ul>
 <li>
 Experience in banking, telecom, or e-commerce customer service.
 </li>
 <li>
 Exposure to Six Sigma, Lean, or other process improvement methodologies.
 </li>
 <li>
 Multilingual capabilities are a plus.
 </li>
 <li>
 Familiarity with employee engagement tools and surveys.
 </li>
 </ul>
 
 
 
 
 🚀 What We Offer:
 
 <ul>
 <li>
 A dynamic and supportive work environment.
 </li>
 <li>
 Career growth opportunities in customer experience and operations.
 </li>
 <li>
 Competitive salary, incentives, and benefits.
 </li>
 <li>
 Training programs to support professional development.
 </li>
 </ul>
 
 
</div>

Assistant Manager

Deloitte

<div>
 
 
 Your potential, unleashed.
 
 
 
 
 
 
 India&rsquo;s impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realize your potential amongst cutting edge leaders, and organisations shaping the future of the region, and indeed, the world beyond.
 
 
 
 
 
 At Deloitte, your whole self to work, every day. Combine that with our drive to propel with purpose and you have the perfect playground to collaborate, innovate, grow, and make an impact that matters.
 
 
 
 
 
 .Role - Deputy Manager / Assistant Manager - Leadership Development
 
 
 Location - Mumbai - OIC (only Mumbai candidates are preferred)
 
 
 
 
 
 
 Work you&rsquo;ll do
 
 
 
 As a member of the Partner &amp; ED Matters Team, you will play a keen role to drive Partner initiatives
 
 
 
 
 
 
 Learning Program Design &amp; Delivery
 
 
 <ul>
 <li>
 Assist in designing, developing, and implementing learning interventions (classroom, virtual, blended).
 </li>
 <li>
 Coordinate and deliver training programs across functional and leadership development areas.
 </li>
 <li>
 Support the creation of engaging learning content in collaboration with internal stakeholders and external vendors.
 </li>
 </ul>
 
 
 
 
 
 Training Operations &amp; Administration
 
 
 <ul>
 <li>
 Manage end-to-end logistics for learning sessions including scheduling, communication, participant tracking, and venue/technology setup.
 </li>
 <li>
 Maintain accurate learning records in the LMS or relevant systems.
 </li>
 <li>
 Monitor attendance, feedback, and learning completion rates.
 </li>
 </ul>
 
 
 
 
 
 Stakeholder Management
 
 
 <ul>
 <li>
 Support senior team members to liaise with Stakeholders to identify training needs and gather feedback on learning effectiveness.
 </li>
 <li>
 Coordinate with external training partners, consultants, and facilitators.
 </li>
 </ul>
 
 
 
 
 
 Learning Evaluation &amp; Reporting
 
 
 <ul>
 <li>
 Track learning metrics and prepare reports for leadership review.
 </li>
 <li>
 Conduct post-training evaluations and gather feedback to improve program quality and impact.
 </li>
 <li>
 Support impact measurement aligned to Kirkpatrick levels or other evaluation models
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Skills:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in HR, Psychology, Business, or related field (Master&rsquo;s degree preferred).
 </li>
 <li>
 1&ndash;3 years of experience in Learning &amp; Development or related HR functions.
 </li>
 <li>
 Coordination and organizational skills.
 </li>
 <li>
 Excellent communication, and interpersonal skills
 </li>
 </ul>
 
 
 
 
 
 Your role as a Assistant Manager
 
 
 
 
 
 
 We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society.
 
 
 
 
 
 In addition to living our purpose, Assistant Manager in Deloitte must strive to be:
 
 
 
 
 <ul>
 <li>
 Inspiring - Leading with integrity to build inclusion and motivation.
 </li>
 <li>
 Committed to creating purpose - Creating a sense of vision and purpose.
 </li>
 <li>
 Agile - Achieving high-quality results through collaboration and Team unity.
 </li>
 <li>
 Skilled at building diverse capability - Developing diverse capabilities for the future.
 </li>
 <li>
 Persuasive / Influencing - Persuading and influencing stakeholders.
 </li>
 <li>
 Collaborating - Partnering to build new solutions.
 </li>
 <li>
 Delivering value - Showing commercial acumen
 </li>
 <li>
 Committed to expanding business - Leveraging new business opportunities.
 </li>
 <li>
 Analytical Acumen - Leveraging data to recommend impactful approach and solutions through the power of analysis and visualization.
 </li>
 <li>
 Effective communication &ndash; Must be well abled to have well-structured and well-articulated conversations to achieve win-win possibilities.
 </li>
 <li>
 Engagement Management / Delivery Excellence - Effectively managing engagement(s) to ensure timely and proactive execution as well as course correction for the success of engagement(s)
 </li>
 <li>
 Managing change - Responding to changing environment with resilience
 </li>
 <li>
 Managing Quality &amp; Risk - Delivering high quality results and mitigating risks with utmost integrity and precision
 </li>
 <li>
 Strategic Thinking &amp; Problem Solving - Applying strategic mindset to solve business issues and complex problems.
 </li>
 <li>
 Tech Savvy - Leveraging ethical technology practices to deliver high impact for clients and for Deloitte.
 </li>
 <li>
 Empathetic leadership and inclusivity - creating a safe and thriving environment where everyone's valued for who they are, use empathy to understand others to adapt our behaviours and attitudes to become more inclusive.
 </li>
 </ul>
 
 
 
 
 
 How you&rsquo;ll grow
 
 
 
 
 
 
 
 
 Connect for impact!
 
 
 
 
 
 
 
 Our exceptional team of professionals across the globe are solving some of the world&rsquo;s most complex business problems, as well as directly supporting our communities, the planet, and each other. Know more in our Global Impact Report and our India Impact Report.
 
 
 
 
 
 
 
 Empower to lead!
 
 
 
 
 
 
 
 You can be a leader irrespective of your career level. Our colleagues are characterized by their ability to inspire, support, and provide opportunities for people to deliver their best and grow both as professionals and human beings. Know more about Deloitte and our One Young World partnership.
 
 
 
 
 
 
 
 Inclusion for all
 
 
 
 
 
 
 
 At Deloitte, people are valued and respected for who they are and are trusted to add value to their clients, teams and communities in a way that reflects their own unique capabilities. Know more about everyday steps that you can take to be more inclusive.
 
 
 At Deloitte, we believe in the unique skills, attitude and potential each and every one of us brings to the table to make an impact that matters.
 
 
 
 
 
 
 
 Drive your career!
 
 
 
 
 
 
 
 At Deloitte, you are encouraged to take ownership of your career. We recognise there is no one size fits all career path, and global, cross-business mobility and up / re-skilling are all within the range of possibilities to shape a unique and fulfilling career. Know more about Life at Deloitte.
 
 
 
 
 
 
 Everyone&rsquo;s welcome&hellip; entrust your happiness to us
 
 
 
 
 
 
 
 Our workspaces and initiatives are geared towards your 360-degree happiness. This includes specific needs you may have in terms of accessibility, flexibility, safety and security, and caregiving. Here&rsquo;s a glimpse of things that are in store for you.
 
 
 
 
 
 
 Interview tips
 
 
 
 
 
 
 We want job seekers exploring opportunities at Deloitte to feel prepared, confident and comfortable. To help you with your interview, we suggest that you do your research, know some background about the organization and the business area you&rsquo;re applying to. Check out recruiting tips from Deloitte professionals.
 
</div>

Learning And Development Specialist

TalentLux

<div>
 
 
 Hi there 👋
 
 
 
 
 
 We&rsquo;re Tobio&rsquo;s, a passion-driven arts &amp; crafts brand is looking for a proactive
 
 Virtual Assistant
 
 to connect with creators, strengthen our collaborations, and grow our affiliate network. Are you the relationship-builder we&rsquo;re looking for?
 
 
 
 About the Role
 
 
 
 We&rsquo;re looking for a
 
 high-performing, detail-oriented Virtual Assistant
 
 with hands-on experience in
 
 Shopify
 
 and
 
 Meta Ads Manager
 
 to support our e-commerce operations and marketing campaigns.
 
 
 You&rsquo;ll work directly with the team to execute tasks quickly and accurately &mdash; helping us build, optimize, and grow online stores and ad campaigns.
 
 
 If you&rsquo;re someone who loves getting things done, learns fast, and doesn&rsquo;t freeze when faced with new challenges &mdash; this role is for you.
 
 
 
 Responsibilities
 
 
 
 
 Shopify Management
 
 
 <ul>
 <li>
 Create and edit Shopify pages and product listings
 </li>
 <li>
 Update product descriptions, images, and pricing
 </li>
 <li>
 Handle basic store configuration (collections, menus, layout tweaks, etc.)
 </li>
 <li>
 Ensure product details and pages are error-free and optimized
 </li>
 </ul>
 
 
 Meta Ads &amp; Marketing Support
 
 
 <ul>
 <li>
 Assist with
 
 Meta Ads Manager
 
 (uploading creatives, managing budgets, duplicating campaigns, tracking performance)
 </li>
 <li>
 Support the media buying team by keeping ad assets organized and campaigns updated
 </li>
 <li>
 Handle basic data entry, reporting, and campaign maintenance tasks
 </li>
 </ul>
 
 
 General Virtual Assistance
 
 
 <ul>
 <li>
 Execute recurring tasks and SOPs efficiently
 </li>
 <li>
 Take clear instructions and deliver high-quality results with minimal supervision
 </li>
 <li>
 Research, test, and learn new tools or workflows quickly
 </li>
 <li>
 Maintain organized files, spreadsheets, and documentation
 </li>
 </ul>
 
 
 
 
 
 What We&rsquo;re Looking For
 
 
 <ul>
 <li>
 ✅
 
 E-commerce experience
 
 (minimum 1 year), ideally with
 
 Shopify
 
 </li>
 <li>
 ✅
 
 Experience with Meta Ads Manager / Facebook Ads
 
 (uploading ads, managing budgets, etc.)
 </li>
 <li>
 ✅ Excellent
 
 English communication skills
 
 (professional level, spoken and written)
 </li>
 <li>
 ✅ Strong
 
 attention to detail
 
 and ability to self-correct mistakes
 </li>
 <li>
 ✅ Quick learner who adapts fast to new systems and workflows
 </li>
 <li>
 ✅
 
 Execution-focused
 
 &mdash; gets the job done without overthinking or hesitation
 </li>
 <li>
 ✅ Not afraid of challenges or making small mistakes in the learning process
 </li>
 <li>
 ✅
 
 Independent and reliable
 
 &mdash; no hand-holding, no micromanagement required
 </li>
 </ul>
 
 
 Nice to Have (Optional)
 
 
 <ul>
 <li>
 Experience with Google Ads, TikTok Ads, or other ad platforms
 </li>
 <li>
 Knowledge of Canva, Google Sheets, or project management tools (Notion, ClickUp, etc.)
 </li>
 <li>
 Basic understanding of e-commerce analytics or reporting
 </li>
 </ul>
 
 
 Why You&rsquo;ll Love Working With Us
 
 
 <ul>
 <li>
 Work directly with a results-driven, fast-moving team
 </li>
 <li>
 Learn new e-commerce tools and strategies
 </li>
 <li>
 Flexible schedule &mdash; remote-first
 </li>
 <li>
 Growth opportunities as the company expands
 </li>
 </ul>
 
 
 How to Apply
 
 
 
 Complete this short Google Form: https://forms.gle/H7RxrqCBeUDFPDSX6
 
 
 
 
 
 We look forward to hearing from you and seeing how you&rsquo;ll help us bring Tobio&rsquo;s creative kits to stores across the country.
 
</div>

Virtual Assistant

Upstox

<div>
 Company: Upstox
 
 
 Location: Mumbai
 
 
 Work arrangement: 5 days in the office
 
 
 About Upstox:
 
 
 At Upstox, we&rsquo;re building the future of investing &mdash; simple, powerful, and for everyone. We're one of India&rsquo;s fastest-growing fintech platforms, backed by the best in the business, including Mr. Ratan Tata and Tiger Global, and on a mission to make wealth creation accessible to every Indian. From first-time investors to seasoned traders, millions trust us to power their financial journeys. We're not just moving fast &mdash; we&rsquo;re moving with purpose. If you thrive in a high-energy, high-impact environment, you're in the right place.
 
 
 The Role:
 
 
 Executive Assistant to Founders
 
 
 Upstox is looking for Executive Assistant to provide end-to-end support to our Founders and ensure smooth day-to-day operations. The ideal candidate will be someone who thrives in a fast-paced environment, manages multiple priorities efficiently, and brings a solution-oriented mindset to every task.
 
 
 What You'll Own:
 
 
 Provide comprehensive administrative support to senior leadership &mdash; calendar management, meeting coordination, travel planning
 
 
 Prepare and organize documents, presentations, and reports for meetings and reviews
 
 
 Liaise with internal teams and external stakeholders on behalf of leadership
 
 
 Handle confidential information with the highest level of professionalism
 
 
 Coordinate logistics for meetings, events, and visits &mdash; including catering, travel, and accommodation
 
 
 Assist with travel bookings, local arrangements, and itinerary planning for visiting leaders or guests
 
 
 Partner with admin/facilities to ensure office experience is smooth and efficient
 
 
 Manage office supplies, vendor coordination, and invoice processing when needed
 
 
 Support internal communication and engagement activities
 
 
 Anticipate needs, identify bottlenecks, and proactively resolve issues.
 
 
 Who You Are
 
 
 Bachelor&rsquo;s degree with 6+ years of relevant experience as an Executive Assistant
 
 
 Excellent communication and interpersonal skills
 
 
 Strong organizational, time management, and multitasking abilities
 
 
 Discretion, reliability, and a proactive problem-solving mindset
 
 
 Comfortable using Google Suite / MS Office and travel or scheduling tools
 
 
 Why This Role Rocks:
 
 
 You&rsquo;ll work at the heart of the action &mdash; supporting leaders who are driving the next phase of growth for one of India&rsquo;s leading fintech companies
 
 
 You&rsquo;ll have high visibility and ownership &mdash; ensuring seamless execution across critical projects, meetings, and business priorities
 
 
 You&rsquo;ll collaborate with smart, fast-moving teams across functions &mdash; learning how top-level decisions are made and executed
 
 
 You&rsquo;ll be trusted to anticipate needs, solve problems before they arise, and make operations run like clockwork
 
 
 Every task you take on will help the leadership stay focused on what matters most &mdash; building the future of how India invests
 
 
 By applying for this position, you acknowledge that you have reviewed our
 
 Prospective Employee Privacy Notice
 
 , which outlines how Upstox collects, uses, and protects your Personal Information ("PI").
 
 
 I accept Upstox's Prospective Employee Privacy Notice.
 
 
 Upstox is an Equal Opportunity Employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other characteristics.
 
 
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

Executive Assistant to Founders

Adani Airport Holdings Ltd

<div>
 
 About Business
 
 
 
 
 JOB DESCRIPTION
 
 
 
 
 Adani Group
 
 : Adani Group is a diversified organisation in India comprising 10 publicly traded companies. It has created a world class logistics and utility infrastructure portfolio that has a pan-India presence. Adani Group is headquartered in Ahmedabad, in the state of Gujarat, India. Over the years, Adani Group has positioned itself to be the market leader in its logistics and energy businesses focusing on large scale infrastructure development in India with O &amp; M practices benchmarked to global standards. With four IG rated businesses, it is the only Infrastructure Investment Grade issuer in India.
 
 
 
 Adani Airports Holding Limited
 
 : Adani Airports Holding Limited is reshaping the aviation landscape, transforming airports into dynamic hubs of connectivity, innovation, and service excellence. By prioritizing passenger experience, leveraging state-of-the-art technology, and enhancing operational efficiency, we are redefining airport infrastructure across India. Our vision is to create world-class airports that serve as gateways to regional development and global connectivity, positioning Adani Airports as a leader in the aviation sector with a focus on sustainable growth and community impact.
 
 
 
 Job Purpose:
 
 Executive - Guest Relations is responsible for providing high-quality assistance and support to guests, ensuring their needs are met promptly and effectively. This role is responsible for handling guest inquiries, providing information, and resolving issues to enhance the overall guest experience.
 
 
 
 Responsibilities
 
 
 
 
 Guest Facilitation:
 
 
 
 Coordinate all arrival and departure activities for VVIPs, VIPs, and CIPs ensuring they have an outstanding travel experience.
 
 
 Ensure seamless movement and logistics for these guests, including transportation arrangements and security protocols.
 
 
 
 Information Dissemination And Guidance
 
 
 
 Oversee guest movements through the airport, collaborating with internal teams for smooth operations and tracking guest preferences via management systems.
 
 
 Assist guests by providing directions and answering queries related to services and facilities.
 
 
 Offer expert advice on airport services, including transportation, and customs procedures.
 
 
 
 Continuous Improvement
 
 
 
 Actively participate in initiatives aimed at improving service delivery and guest relations at CSIA.
 
 
 Gather guest feedback to identify areas for improvement and share insights with management for service enhancement.
 
 
 
 Crisis Management
 
 
 
 Assist in managing guest-related incidents during crises by providing clear, calm information and directions to guests. Follow established protocols to ensure guest safety and escalate any critical issues to supervisors promptly, supporting the team in maintaining a safe and controlled environment.
 
 
 
 Smooth Passenger Movement
 
 
 
 Manage the flow of passengers during peak times, special events, and interconnecting flights, ensuring that VIPs and CIPs experience minimal delays.
 
 
 Coordinate with airport security and other departments to facilitate efficient and secure passenger movement.
 
 
 
 Data Reporting And Generation
 
 
 
 Ensure timely and accurate collection, analysis, and reporting of guest feedback and service performance data. Prepare detailed reports that highlight trends, areas for improvement, and key performance metrics, presenting them to senior management for decision-making and continuous service enhancement.
 
 
 
 Stakeholder Coordination
 
 
 
 Liaise with internal departments and external stakeholders to ensure cohesive and efficient service delivery.
 
 
 
 Key Stakeholders - Internal
 
 
 
 Duty Manager - Guest Relations
 
 
 Security Department
 
 
 Terminal Ops Team
 
 
 Customer Service Team
 
 
 Facilities Team
 
 
 Commercial Department
 
 
 Finance
 
 
 Marketing and Communications
 
 
 Legal and Compliance
 
 
 General Aviation Terminal
 
 
 Airside / AOCC/ JCC
 
 
 Pranaam Team
 
 
 Landside Operations
 
 
 GTB
 
 
 Medical Team
 
 
 Cargo Team
 
 
 Admin Team
 
 
 
 Key Stakeholders - External
 
 
 
 VIP and High-Net-Worth Individuals
 
 
 Corporate Clients
 
 
 Government Officials
 
 
 Airlines
 
 
 Airport Authorities (ATC)
 
 
 Regulatory Bodies (e.g., BCAS, AAI, CISF)
 
 
 Travel Agencies and Tour Operators
 
 
 Ground Handling Partners
 
 
 Customs and Immigrations
 
 
 
 Qualifications
 
 
 
 
 Education Qualification:
 
 
 
 Bachelor&rsquo;s degree in Hospitality Management, Tourism, or a related field.
 
 
 
 Work Experience
 
 
 
 Minimum 1-3 years of experience in the hospitality/public relations/ luxury service industry.
</div>

Assistant Manager – Guest Relations

Glenmark Pharmaceuticals

<div>
 
 
 Position Details:
 
 
 
 Designation: Assistant Manager &ndash; Regulatory Affairs CMC
 
 
 Location: Navi Mumbai
 
 
 Reporting to: Deputy General Manager
 
 
 
 
 
 
 Job Summary:
 
 
 
 The Assistant Manager &ndash; Regulatory Affairs will be responsible for managing and coordinating regulatory submissions for the US, EU, and Canadian markets, ensuring compliance with applicable regulations (FDA, EMA, Health Canada). The role involves preparing, reviewing, and submitting high-quality regulatory dossiers (NDA, ANDA, MAA, ANDS, etc.) and maintaining effective communication with health authorities/Regulatory Counterparts.
 
 
 
 
 
 
 Overall Job Responsibilities:
 
 
 
 
 1. Regulatory Submissions
 
 
 <ul>
 <li>
 Prepare, review, and submit high-quality regulatory dossiers (eCTD format) for new product approvals (NDA, ANDA, MAA, NDS, etc.) in the US, EU, and Canada.
 </li>
 <li>
 Ensure compliance with FDA (21 CFR), EMA, ICH, Health Canada, and other relevant regulatory guidelines.
 </li>
 <li>
 Lead and support responses to health authority queries (IRs, CRL/EU and CA deficiencies) in a timely manner.
 </li>
 <li>
 Drafting of Controlled correspondence/Scientific Advice to the USFDA, Health Canada and EU agencies.
 </li>
 </ul>
 
 
 2. Regulatory Strategy &amp; Planning:
 
 
 <ul>
 <li>
 Develop and execute regulatory strategies for new product submissions and deficiency response
 </li>
 <li>
 Conduct regulatory assessments for new products and provide guidance on submission pathways to R&amp;D and other cross functional teams
 </li>
 <li>
 Monitor regulatory changes and assess their impact on product development and submissions.
 </li>
 <li>
 Maintain and update regulatory files, databases, and tracking systems for submissions.
 </li>
 <li>
 Ensure proper archival of regulatory documents and correspondence.
 </li>
 </ul>
 
 
 
 
 
 Qualification &amp; Skills:
 
 
 
 Education: Master&rsquo;s in Pharmacy
 
 
 Experience/Skills
 
 <ul>
 <li>
 8-12 years in Regulatory Affairs (US, EU, and Canada markets).
 </li>
 <li>
 Hands-on experience in preparing ANDA/NDA/MAA/NDS submissions.
 </li>
 <li>
 Knowledge of eCTD, CDER/EMA/Health Canada guidelines.
 </li>
 <li>
 Strong project management and analytical skills.
 </li>
 <li>
 Excellent communication and stakeholder management.
 </li>
 <li>
 Proficiency in regulatory eCTD software
 </li>
 </ul>
</div>

Explore 268+ Assistant manager global service operations in Mumbai this November. Find roles across top companies and apply now to boost your career.

268 assistant manager global service operations jobs IN Mumbai

Assistant Manager - Global Service Operations

Assistant Manager

Learning And Development Specialist

Virtual Assistant

Executive Assistant to Founders

Assistant Manager – Guest Relations

Assistant Manager