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assistant manager

<div>
 <p>
  Designation : Assistant Manager - Inbound process
 </p>
 <p>
  Location: Mumbai, Malad ( Mindspace)
 </p>
 <p>
  Domain : Banking
 </p>
 <p>
  <br/>
 </p>
 <p>
  🎯 Job Summary:
 </p>
 <p>
  We are seeking a results-driven Assistant Manager to lead our inbound customer service team, with a strong focus on improving CSAT, NPS, and managing attrition. The ideal candidate will have hands-on experience in contact center operations, team leadership, and driving customer satisfaction and employee engagement.
 </p>
 <p>
  <br/>
 </p>
 <p>
  🛠️ Key Responsibilities:
 </p>
 <ul>
  <li>
   Supervise daily operations of the inbound customer service team, ensuring SLA and quality targets are met.
  </li>
  <li>
   Monitor and improve CSAT (Customer Satisfaction Score) through coaching, process enhancements, and service delivery.
  </li>
  <li>
   Drive NPS (Net Promoter Score) initiatives by identifying customer pain points and implementing loyalty-building strategies.
  </li>
  <li>
   Analyze attrition trends and implement retention strategies to improve employee engagement and reduce turnover.
  </li>
  <li>
   Conduct regular performance reviews, feedback sessions, and team huddles to maintain high morale and productivity.
  </li>
  <li>
   Collaborate with workforce management to optimize staffing and shift planning.
  </li>
  <li>
   Handle escalations and ensure timely resolution of customer complaints.
  </li>
  <li>
   Prepare and present reports on CSAT, NPS, attrition, and other KPIs to senior leadership.
  </li>
  <li>
   Coordinate with training and quality teams to upskill agents and improve service consistency.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  🧑 💼 Qualifications:
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Any field.
  </li>
  <li>
   5 years of experience in inbound contact center operations, with at least 1&ndash;2 years in a supervisory or assistant manager role.
  </li>
  <li>
   Proven track record in managing CSAT, NPS, and attrition metrics.
  </li>
  <li>
   Strong leadership, analytical, and interpersonal skills.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  💻 Preferred Skills:
 </p>
 <ul>
  <li>
   Experience in banking, telecom, or e-commerce customer service.
  </li>
  <li>
   Exposure to Six Sigma, Lean, or other process improvement methodologies.
  </li>
  <li>
   Multilingual capabilities are a plus.
  </li>
  <li>
   Familiarity with employee engagement tools and surveys.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  🚀 What We Offer:
 </p>
 <ul>
  <li>
   A dynamic and supportive work environment.
  </li>
  <li>
   Career growth opportunities in customer experience and operations.
  </li>
  <li>
   Competitive salary, incentives, and benefits.
  </li>
  <li>
   Training programs to support professional development.
  </li>
 </ul>
 <p>
 </p>
</div>


Assistant Manager

Heron Strategic Consulting Private Limited

<p>We are hiring for an Assistant Manager</p><p>Skills</p><p>HR Operations<br/>Recruitment &amp; Selection<br/>Payroll<br/>HR Generalist<br/>Compliances<br/>Grievances Handling<br/>Handling Team</p><p>If you are interested for Colaba Location only.Please apply</p><p>Job Type: Full-time</p><p>Pay: &#8377;200,000.00 - &#8377;450,000.00 per year</p><p>Work Location: In person</p>

DHANU GLOBAL ENTERPRISES, INC.

<div><p><b>Position Title:</b> Assistant Manager - Corporate Compliance <b>Location:</b> Hyderabad <b>Duration:</b> Fulltime - Direct hire <b>Experience:</b> 2-4+ years <b>Job Description:</b> We are looking for a highly skilled and proactive Company Secretary. The ideal candidate should have a strong grasp of corporate laws and regulatory compliance and be capable of independently handling corporate compliances for a diverse profile of companies while overseeing a team of semi-qualified Company Secretaries. <b>Required Skills:</b></p>
 <ul><li><p>Qualified Member of ICSI (Institute of Company Secretaries of India).</p></li>
 <li><p>Minimum 2-4+ years of relevant experience in corporate secretarial</p></li>
 <li><p>roles, either in-house or within a professional services firm or law</p></li>
 <li><p>firm.</p></li>
 <li><p>Meticulous attention to detail and accuracy in compliance documentation</p></li>
 <li><p>and reporting.</p></li>
 </ul><p><b>Key Responsibilities:</b></p>
 <ul><li><p>Manage end-to-end corporate secretarial activities for a portfolio of</p></li>
 <li><p>clients, including Listed Companies, Institutionally Funded Entities,</p></li>
 <li><p>Foreign Subsidiaries, Family-Owned Businesses, and NBFCs.</p></li>
 <li><p>Ensure timely and accurate compliance with the Companies Act,</p></li>
 <li><p>Secretarial Standards, FEMA Regulations, NBFC Regulations, and SEBI</p></li>
 <li><p>(LODR) Regulations.</p></li>
 <li><p>Take ownership of client management, providing strategic guidance while</p></li>
 <li><p>overseeing the work of junior team members.</p></li>
 <li><p>Implement and improve internal compliance systems to enhance execution</p></li>
 <li><p>and service delivery.</p></li>
 <li><p>Liaise with regulatory authorities, external agencies, and stakeholders</p></li>
 <li><p>to ensure smooth operations and compliance.</p></li>
 <li><p>Review documents prepared by the team in terms of board resolutions,</p></li>
 <li><p>minutes, and regulatory filings.</p></li>
 <li><p>Proficiency in MS Word, Excel, and PowerPoint for documentation,</p></li>
 <li><p>reporting, and presentations.</p></li>
 </ul><p><b>Behavioural Competencies:</b></p>
 <ul><li><p>Excellent communication skills (both written and spoken English).</p></li>
 <li><p>Strong sense of responsibility and discipline in execution and</p></li>
 <li><p>compliance.</p></li>
 <li><p>Professional, growth-oriented mindset with a commitment to continuous</p></li>
 <li><p>learning.</p></li>
 <li><p>Team leadership, networking, and collaboration skills to foster a high-</p></li>
 <li><p>performance work environment.</p></li>
 <li><p>Exceptional time management skills to handle multiple clients and</p></li>
 <li><p>deadlines effectively.</p></li></ul></div><p></p>

Vaidyaratnam Oushadasala

Join us at Vaidyaratnam and be part of a century-old legacy of holistic healing. We offer dynamic career opportunities where your skills and passion contribute to our mission of wellness and tradition. Explore diverse roles and grow with a team dedicated to excellence in Ashtavaidya practice.
<br><div><h3 class="jobSectionHeader"><b>Assistant Manager- QA
</b></h3><div><h6 class="jobSectionHeader"><b>Chuvannamannu, Thrissur
</b></h6></div><div><h6 class="jobSectionHeader"><b>30/10/2025
</b></h6></div><div><div><h5 class="jobSectionHeader"><b>Designation :
</b></h5><h6 class="jobSectionHeader"><b>Assistant Manager- QA
</b></h6></div><div><h5 class="jobSectionHeader"><b>Qualification :
</b></h5><h6 class="jobSectionHeader"><b>BAMS
</b></h6></div><div><h5 class="jobSectionHeader"><b>Experience :
</b></h5><h6 class="jobSectionHeader"><b>Minimum 3-5 years of Experience in QA
</b></h6></div><div><h5 class="jobSectionHeader"><b>Location :
</b></h5><h6 class="jobSectionHeader"><b>Chuvannamannu, Thrissur
</b></h6></div><div><h5 class="jobSectionHeader"><b>Mail your resume to :
</b></h5><h6 class="jobSectionHeader"><b>jobs@vaidyaratnam.com</b></h6></div></div></div><p></p>

Assistant Manager- QA

Sintex

<div>
 <p>
  <strong>
   Department:
  </strong>
  R&amp;D
 </p>
 <p>
  <strong>
   Location:
  </strong>
  Kalol, NG Gujarat
 </p>
 <p>
  <strong>
   Reports To:
  </strong>
  Head R&amp;D
 </p>
 <p>
  <strong>
   Employment Type:
  </strong>
  Full-time
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Summary:
  </strong>
 </p>
 <p>
  We are looking for a dedicated and technically skilled
  <strong>
   Assistant Manager / Senior Engineer
  </strong>
  to take ownership of
  <strong>
   SMC PT project execution
  </strong>
  &mdash;from concept development to installation support. This role requires a hands-on engineer with strong project coordination abilities, deep understanding of SMC PT systems, and proficiency in CAD tools. The ideal candidate will ensure seamless execution by coordinating across departments, ensuring design integrity, and proactively resolving site or production challenges.
 </p>
 <p>
  A secondary responsibility includes supporting
  <strong>
   FRP design projects
  </strong>
  , where the candidate will assist with calculations and provide technical input when required.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities &ndash; SMC PT Projects (Primary Focus):
  </strong>
 </p>
 <ul>
  <li>
   Act as the primary point of contact for all technical inquiries related to SMC PT projects from Sales, Marketing, and internal teams.
  </li>
  <li>
   Interpret customer requirements and develop space-optimized layout concepts within physical site constraints.
  </li>
  <li>
   Prepare detailed 3D
   <strong>
    assembly drawings in SolidWorks
   </strong>
   and precise
   <strong>
    2D drawings in AutoCAD
   </strong>
   for manufacturing and installation.
  </li>
  <li>
   Evaluate technical feasibility and provide practical recommendations during proposal stages.
  </li>
  <li>
   Collaborate with third-party
   <strong>
    Structural Analysis consultants
   </strong>
   to obtain and interpret reports for design validation.
  </li>
  <li>
   Coordinate with internal departments (Production, QA, Logistics) to ensure timely release of manufacturing drawings and component availability.
  </li>
  <li>
   Conduct
   <strong>
    quality validation and inspection
   </strong>
   of manufactured components along with the QA team.
  </li>
  <li>
   Prepare
   <strong>
    Bill of Quantities (BOQ)
   </strong>
   and execute
   <strong>
    order punching in SAP
   </strong>
   to initiate procurement and production.
  </li>
  <li>
   Monitor project timelines and lead modification/change request processes efficiently.
  </li>
  <li>
   Support site-related issues by collaborating with the After-Sales team and revising drawings or specifications as needed.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   FRP Project Support (Secondary):
  </strong>
 </p>
 <ul>
  <li>
   Assist in detailed design calculations and validation for specialized FRP components.
  </li>
  <li>
   Support senior engineers by providing input on design and material specifications for custom FRP projects.
  </li>
  <li>
   Participate in client discussions to understand FRP project expectations and provide technical feasibility.
  </li>
  <li>
   Maintain proper documentation of design standards and calculation records.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Technical Expertise Required:
  </strong>
 </p>
 <ul>
  <li>
   <strong>
    SolidWorks
   </strong>
   &ndash; 3D modelling, assemblies, and detailed component design.
  </li>
  <li>
   <strong>
    AutoCAD
   </strong>
   &ndash; Precise 2D drafting for layouts and installation documents.
  </li>
  <li>
   Understanding of
   <strong>
    PT (Pre-Tensioned/Post-Tensioned) system design
   </strong>
   .
  </li>
  <li>
   Coordination with
   <strong>
    outsourced structural analysis services
   </strong>
   .
  </li>
  <li>
   Working knowledge of
   <strong>
    quality control
   </strong>
   standards and inspection processes.
  </li>
  <li>
   Experience using
   <strong>
    SAP
   </strong>
   for material management and order processing.
  </li>
  <li>
   Familiarity with FRP material properties, behaviour, and design standards (optional but advantageous).
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Skills &amp; Competencies:
  </strong>
 </p>
 <ul>
  <li>
   Strong technical problem-solving and design analysis skills.
  </li>
  <li>
   Effective cross-functional coordination and communication.
  </li>
  <li>
   Time management and ability to handle multiple projects simultaneously.
  </li>
  <li>
   Accuracy and attention to detail in engineering documentation.
  </li>
  <li>
   Customer-oriented mindset for both internal and external stakeholder engagement.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications:
  </strong>
 </p>
 <ul>
  <li>
   Master&rsquo;s / Bachelor&rsquo;s degree in Mechanical Engineering.
  </li>
  <li>
   5&ndash;8 years of experience in SMC PT systems, industrial project execution, or similar roles.
  </li>
  <li>
   Experience with FRP materials and design will be considered an asset.
  </li>
  <li>
   Project management training/certification is a plus.
  </li>
 </ul>
 <p>
 </p>
</div>


Wipro

<div>Job Description<p></p><div><div><ul><li><div><b><br>
</b><br>
</div></li></ul></div></div><div><div><div><div>Job Title: Assistant Manager
</div></div></div></div><div><div><div><div>Req Id: 84229
</div></div></div></div><div><div><div><div>City: Mumbai
</div></div></div></div><div><div><div><div>State/Province: Maharashtra
</div></div></div></div><div><div><div><div>Posting Start Date: 10/30/25
</div></div></div></div><div><div><div><div>Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients&rsquo; most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
</div></div></div></div><div><div><div><div>Job Description:
<div><div><div><h2 class="jobSectionHeader"><b>Job Description
</b></h2></div><div><p><b>Role Purpose
</b></p><p>The purpose of the role is to analyse security requirements and design security solutions towards protecting organization&rsquo;s security assets
</p></div></div><div><div><h2 class="jobSectionHeader"><b>&#847;
</b></h2></div><div><p><b>Do
</b></p><p>1. Analyse Risk and Compliance assurance to protect sensitive information
</p><ul><li>Identify Risk and compliance issues at all levels as per the updates
</li><li>Analyse common compliance frameworks and ensure policies, processes and standards are in place
</li><li>Perform quarterly audit, sample testing and report risks
</li><li>Communicate assurance findings to the clients in a timely manner
</li><li>Monitor remediation on assurance findings and ensure closure of all open points
</li><li>Ensure all required controls are implemented, documented and monitored so as to ensure full audit compliance.
</li><li>Coordinate with IT team members to ensure IT audit findings are addressed in a timely manner.
</li><li>Provide timely and accurate reporting and documentation to management on all key parameters as needed.
</li><li>Perform annual SOC preparedness audit to ensure that system set up are secure and maintain privacy of customer data
</li><li>Suggest corrective measures to cyber security issues and provide timely support and future recommendations
</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>&#847;
</b></h2></div><div><p><b>Deliver
</b></p><div><div><div><div><b>No. </b></div><div><b>Performance Parameter </b></div><div><b>Measure
</b></div></div><br>
<div><div>1. </div><div>Adherence to established risk and compliance framework </div><div>% deviation from audit, release audit scores, closure on audit points, cyber health of the organization, audit timelines
</div></div><br>
<div><div>2. </div><div>Disaster recovery </div><div>Number of risks identified and mitigated, Timely communication to the client<br>
</div></div><br>
</div></div></div></div><p></p><div><div><h2 class="jobSectionHeader"><b>&#847;
</b></h2></div></div><div></div><div><div><h2 class="jobSectionHeader"><b>&#847;
</b></h2></div></div></div></div></div></div></div><div></div><div><div><div><div>Mandatory Skills: Risk Compliance &amp; Governance .<br>
<p></p>Experience: 3-5 Years .<br>
<p></p>Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.</div></div></div></div></div><p></p>

Crisil

<div>
 <p>
  <strong>
   Role Details:
  </strong>
 </p>
 <p>
  Role: Assistant Manager
 </p>
 <p>
  Division: GIX
 </p>
 <p>
  Location: Pune
 </p>
 <p>
  Eligibility Criteria:
 </p>
 <ul>
  <li>
   Post Graduates (MBA or equivalent/CA)
  </li>
 </ul>
 <p>
  &nbsp;
 </p>
 <p>
  &nbsp;ESSENTIAL SKILLS:
 </p>
 <ul>
  <li>
   Knowledge on fundamental analysis (the ability to read financial statements and understand macroeconomic factors)
  </li>
  <li>
   Excellent written communication &ndash; financial writeup/analysis/overviews
  </li>
  <li>
   Ability to independently develop and implement effective project plans&nbsp;
  </li>
  <li>
   Excellent communication skillset to interact with internal and external stakeholders
  </li>
  <li>
   Proficiency in the use of the entire MS Office group of applications, particularly MS Word, Excel, and Powerpoint
  </li>
  <li>
   keenness and enthusiasm to explore and learn new skills that could help enhance productivity and efficiency at the individual and team level
  </li>
  <li>
   NISM&nbsp; - RA certification
  </li>
 </ul>
 <p>
  &nbsp;KEY ROLES &amp; RESPONSIBILITIES:
 </p>
 <ul>
  <li>
   Manage more than one operations support teams/groups for a range of data/content management activities.
  </li>
  <li>
   Manage more than one operational teams in the process of data research and extraction of information from various sources, tools and documents.
  </li>
  <li>
   Ensure team members are compliant when conducting data/information collection through thorough knowledge of guidelines, policies and research tools.
  </li>
  <li>
   Responsible for the day-to-day workflow management and performance of more than one team to ensure accuracy and efficiency of process workflows.
  </li>
  <li>
   Manage the performance review process, talent development and talent management processes of the team.
  </li>
  <li>
   Identify individual strengths to appropriately delegate work amongst team.
  </li>
  <li>
   Guide and coach team members for future growth.
  </li>
  <li>
   May interact with internal and external clients as necessary and occasionally works on new projects and data enhancement initiatives through agile development
  </li>
  <li>
   Promote use of emerging technologies, tools and programming languages to generate business value.
  </li>
  <li>
   Work in an agile methodology.
  </li>
 </ul>
 <p>
  &nbsp;PROCESS ADHERENCE
 </p>
 <ul>
  <li>
   Take responsibility for data quality, accuracy, timeliness and completeness
  </li>
  <li>
   Contribute to knowledge management initiatives by developing training and process manuals
  </li>
  <li>
   Work on improving the productivity and liaise with IT to implement automation solutions
  </li>
  <li>
   Establish and streamline operations, instill process orientation and achieve productivity improvements
  </li>
  <li>
   Review and / or prepare detailed reports of operations and transaction activities
  </li>
  <li>
   Ensure smooth running of shift operations
  </li>
  <li>
   Ensure adherence to / compliance with performance tracking mechanism, policies / procedures of the organization
  </li>
 </ul>
 <p>
  PROBLEM SOLVING:
 </p>
 <ul>
  <li>
   Identifies and solves problems in operational processes and analyzes possible solutions using standard procedures, lean principles and identifying the creative and efficient solutions.
  </li>
 </ul>
 <p>
  PEOPLE DEVELOPMENT
 </p>
 <ul>
  <li>
   Overall responsible for the engagement and skill development of the team members
  </li>
  <li>
   Manage the performance of team members and conduct reviews
  </li>
  <li>
   Conduct regular domain trainings for the team
  </li>
  <li>
   Create plan to mentor/coach as per the skill matrix
  </li>
 </ul>
 <p>
  INTERACTIONS:
 </p>
 <ul>
  <li>
   Works with multiple teams; interacts with externalstakeholders
  </li>
  <li>
   Works with multiple businesses to understand processes and procedures and helps to improve them whenever possible
  </li>
 </ul>
 <p>
  MINIMUM &amp; PREFERRED EDUCATION
 </p>
 <ul>
  <li>
   MBA (Finance) or equivalent or Chartered Accountant (CA)
  </li>
  <li>
   2+ yrs experience in team management will be preferred
  </li>
 </ul>
</div>


Explore 3536+ Assistant manager in Marketplace Finance Jobs In India this November. Find roles across top companies and apply now to boost your career.

3536 assistant manager jobs IN Marketplace Finance Jobs In India

Assistant Manager

Assistant Manager

Assistant Manager

Assistant Manager- QA

Assistant Manager

Assistant Manager

Assistant Manager