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assistant manager - operations

assistant manager operations

A.P. Moller - Maersk

<div>
 APM Terminals
 
 
 
 Job Summary
 
 :
 
 
 The Assistant Manager - Operations in Fulfilment &amp; Logistics Operations is responsible for managing and executing inventory, warehouse, and fulfilment activities. This role covers all types of warehouses including Container Freight Stations (CFS), Container Yards (CY), inland depots, and bonded warehouses, whether owned, operated, or both by the organization. The incumbent will lead a team, manage employee lifecycle processes, and ensure operational excellence through effective planning, execution, and coordination.
 
 
 
 Key Responsibilities:
 
 
 
 
 Operational Execution
 
 :
 
 
 <ul>
 <li>
 Oversee inbound and outbound processes, optimizing resources to meet operational goals.
 </li>
 <li>
 Ensure accurate inventory control and alignment with customer-specific KPIs.
 </li>
 <li>
 Collaborate with cross-functional teams to maintain seamless supply chain execution.
 </li>
 <li>
 Implement business plans and develop policies and practices to drive efficiency.
 </li>
 <li>
 Identify and resolve operational challenges using data-driven solutions.
 
 
 </li>
 </ul>
 
 People Management
 
 :
 
 
 <ul>
 <li>
 Lead and manage a team with full employee lifecycle responsibilities, including hiring, performance appraisal, pay reviews, and professional development.
 </li>
 <li>
 Identify training needs and provide coaching and mentoring to team members.
 </li>
 <li>
 Foster a culture of continuous improvement and innovation within the team.
 
 
 </li>
 </ul>
 
 Financial and Performance Management:
 
 
 
 <ul>
 <li>
 Ensure delivery of financial budgets as agreed for the area of responsibility.
 </li>
 <li>
 Monitor and report on key performance indicators (KPIs) to ensure operational efficiency.
 </li>
 <li>
 Adapt departmental plans and priorities to address resource and operational challenges.
 
 
 </li>
 </ul>
 
 Safety and Compliance
 
 :
 
 
 <ul>
 <li>
 Ensure compliance with safety standards and regulatory requirements.
 </li>
 <li>
 Promote a safety-first culture and drive adherence to operational policies.
 
 
 </li>
 </ul>
 
 Stakeholder Engagement
 
 :
 
 
 <ul>
 <li>
 Manage relationships with external stakeholders, including customers, vendors, and partners.
 </li>
 <li>
 Collaborate with internal stakeholders, including cross-functional teams and senior leadership.
 
 
 </li>
 </ul>
 
 Innovation and Automation:
 
 
 
 <ul>
 <li>
 Drive automation and process improvements to enhance operational efficiency.
 </li>
 <li>
 Leverage technology and best practices to streamline fulfilment and logistics operations.
 
 
 </li>
 </ul>
 
 Qualifications and Experience:
 
 
 
 <ul>
 <li>
 Proven experience in fulfilment and logistics operations, with a strong understanding of inventory and warehouse management.
 </li>
 <li>
 Demonstrated leadership capabilities with experience in people management.
 </li>
 <li>
 Strong problem-solving skills and ability to make data-driven decisions.
 </li>
 <li>
 Excellent communication and stakeholder management skills.
 </li>
 <li>
 Knowledge of industry regulations and safety standards.
 
 
 </li>
 </ul>
 
 Key Deliverables
 
 :
 
 
 <ul>
 <li>
 Safety
 </li>
 <li>
 Delivery of Customer Service Level Agreements (SLAs)
 </li>
 <li>
 Achievement of Financial Budgets
 </li>
 <li>
 Team Development and Training
 </li>
 <li>
 Data-Driven Problem Solving
 </li>
 <li>
 Implementation of Automation and Innovations
 </li>
 <li>
 Effective Stakeholder Engagement
 
 
 </li>
 </ul>
 This role requires an individual with in-depth knowledge and experience in logistics operations, the ability to work independently, and the capability to lead teams to achieve business objectives efficiently.
 
 
 Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
 
 
 We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.
</div>

Assistant Manager - Operations

Fasttrack Call Taxi

An Assistant Manager performs a variety of managerial tasks to improve workplace efficiency and keep the employees satisfied. Here are some of the important duties and responsibilities of an assistant manager:<ul><li>Copy this section</li><li>Managing and overseeing the work of employees</li><li>Monitoring employee performance and providing feedback</li><li>Assisting in administrative tasks like scheduling meetings</li><li>Assisting the manager in organising, planning and implementing strategy</li><li>Handling inventory management and ordering supplies</li><li>Training and coaching new employees</li><li>Maintaining records and files</li><li>Assist in budgeting and resource allocation</li></ul>Job Types: Full-time, PermanentPay: &#8377;15,000.00 - &#8377;16,000.00 per monthBenefits:<ul><li>Cell phone reimbursement</li><li>Health insurance</li><li>Provident Fund</li></ul>Work Location: In person

The Phoenix Mills Limited

<div><div><div><div><div>Department / Division 
</div><div>Operations 
</div></div> 
<div><div>External Interface
(Enlist external agencies/authorities that you are required to deal with while discharging your duty) 
</div><div><ul><li>Retailers &ndash; Store Managers
</li><li>Outsourced Agencies &ndash; Facility Managers, Supervisors
</li><li>Local municipal authorities/ government and other regulatory bodies
</li><li>Vendors 
</li></ul></div></div> 
<div><div>Minimum Qualification
(i.e education, training etc.) 
</div><div><ul><li>Graduate; Degree/ Diploma in Hotel Management or Business Management preferred 
</li></ul></div></div> 
<div><div>Minimum Experience 
</div><div><ul><li>5 - 6 years of experience in Operations in similar / relevant industry; with at least &ndash; 4 years in mall operations 
</li></ul></div></div> 
<div><div>Special Skills/Attributes
(required for performing the job effectively) 
</div><div><ul><li>Sound Knowledge of Mall Management practices. FLS knowledge will be an added advantage.
</li><li>Principles of building and maintaining retailer / customer relationship
</li><li>Knowledge of business planning and budgeting
</li><li>Technical know-how of building maintenance / facility management. 
</li></ul></div></div> 
<div><div>Overall Purpose/Objective
Of the job 
</div><div><ul><li>Drives the overall operations of the mall by managing the retailers, customers, outsourced agencies, inter departmental collaboration in order to offer customers a comfortable environment and quality services, and provide the retailers with adequate facilities for smooth operations leading to increased footfalls and enhanced consumption. 
</li></ul></div></div> 
<div><div>Key Responsibilities
(List major responsibilities, that you have, to achieve the key objectives) 
</div><div><ul><li>Design/ modify (when required) the mall management strategy and implement policies and processes related to parking, house-keeping, horticulture, pest control and fa&ccedil;ade cleaning across all the malls and common area
</li><li>Support the development of the mall management strategy to ensure customer delight and increase footfalls / consumption, and drive its implementation
</li><li>Ensure adherence to the budget assigned for the various activities/ areas of operations (such as Parking, House-keeping etc.)
</li><li>Develop and maintain good working relationships with all retailers by interacting with them on a regular basis and resolve their issues
</li><li>Monitor the completion of leasing administration process by the retailer, provide with Occupant&rsquo;s Manual and monitor adherence to all policies/procedures related to store display, logistics, garbage, mall timings etc.
</li><li>Ensuring efficiency of mall operations through monitoring the opening and closing time of the mall, supervising the activities performed by the housekeeping, parking and horticulture, etc on a daily basis
</li><li>Monitoring the functioning of food court operations in terms of food and service quality, hygiene, general sanitation, etc and provide the necessary support of required facilities during the events to the Events team
</li><li>Identify potential agencies for House-keeping, Parking, Horticulture, fulfilling the pre-defined criteria and conduct the empanelment of the same.
</li><li>Identify training needs and organize requisite training programs for permanent employees and outsourced staff in areas of housekeeping, parking, operations, etc.
</li><li>Ensure adherence to the defined/ desired timelines for resolution of retailer complaints through Upkeep App and concierge services through customer service desk
</li><li>Defining the Service Standards for the housekeeping agency in line with corporate standards and also develop the deployment plan of Housekeeping staff across centres
</li><li>Define Parking Guidelines / Rules for the Parking operations and ensure parking revenue maximization through efficient utilization of parking space, and improving the overall service levels
</li><li>Monitor the development of a comprehensive schedule for horticulture, pest control and fa&ccedil;ade cleaning across the property
</li><li>Liaise with local municipal authorities/ government and other regulatory bodies along with the Manager &ndash; Liaison and ensure that all permissions/ licenses are in place
</li><li>Ensure timely goal setting, monitoring, review of performance parameters and feedback to team members
</li><li>Oversee the reward and recognition schemes for engaging / motivating outsourced staff within Housekeeping, Parking, Security and Engineering
</li><li>Assist operationally in execution of marketing activities.
</li><li>Ensure all FLS/ statutory compliances are met as per defined timelines.
</li><li>Overall general maintenance and upkeep of mall aesthetics.</li></ul></div></div></div></div></div>

Drinkprime

About DrinkPrime: Drink Prime is a subscription-based drinking water solution that began as a response to the unreliable supply of safe drinking water across Urban India. Over time we have evolved into an organization that is driven by a singular mission, to change the way people think about the water they drink. Through our subscription-based model, we provide customers with water purifiers that use integrated technology to help them monitor the quality of the water they consume every day. At Drink Prime, we are on a mission to make safe drinking water accessible and affordable to every resident in India. We are backed by Tier 1 VCs and many prominent angels. They believe in the vision, mission and the team of Drink Prime. With our tech first approach, we are taking up this audacious mission and believe in solving it. Be a part of history and join us. We can solve this problem together. Purpose of the role: We are looking for people who are excellent at problem solving, are super ambitious and at the same time, enjoy the excitement and unpredictability of working in a startup environment. You will be primarily responsible for analysing and coordinating the supply chain of our business. Roles and Responsibilities: - Develop and implement operational policies and procedures for efficient operations. - Enhance systems, processes, and best practices. - Manage day-to-day operations, overseeing the operations team and department. - Monitors employee and team performance, offering coaching, training, and feedback for improvement. - Handle resource allocation to meet strategic goals. - Collaborate cross-departmentally to align operations with organizational objectives. - Cultivate and maintain relationships with vendors. - Implement quality assurance measures for services and monitor KPIs. - Enhance customer service quality and satisfaction. - Analyse data to identify process improvement opportunities and cost savings. - Manage supply chain processes, including inventory. - Optimize workflows and processes for efficiency and cost-effectiveness. -Oversee staffing plans, recruitment, and training. - Report on operational efficiency and quality standards. - Stay updated on industry trends and best practices. - Maintain service operations to ensure sustainability.Job Type: Full-timePay: ₹400,000.00 - ₹500,000.00 per yearBenefits:<ul><li>Health insurance</li><li>Provident Fund</li></ul>Work Location: In person

Mashreq

<div>
 - Create service-oriented dashboards for queries handled by the team and suggest workable solutions to bring down /reduce manual handling of these query messages.
 
 
 - Develop a mechanism to fast-track identification of queries originating on account of processing errors, highlight the same to Department head and work closely with operations team and client services to resolve the issue and minimize loss and customer impact.
 
 
 - Ensure errors/knowledge gaps resulting in queries are shared with line managers &amp; Division Heads to curb service issues.
 
 
 - Ensure E2E processes are improved through automation/digitalization initiatives.
 
 
 - Central point of reference for all Queries, Complaints and concerns.
 
 
 - Critical analysis of issues associated with errors, delays and SLA breaches. Recommend effective solutions to resolve them permanently.
 
 
 - Support in designing solutions which can be proposed to address issues identified during Quality Check and MIS report generation.
 
 
 - Ensure solutions are implemented on fast-track basis.
 
 
 Ensure inter-group and intra-group SLAs are reviewed periodically and improved in line with automated solutions.
</div>

<div>
 Fulfillment &amp; Logistics Operations Execution includes roles that manage and execute inventory, warehouse and fulfilment activities (planning and execution, distribution is covered by carrier management). Includes all kinds of warehouses like CFS, CY, inland depot / warehouses, bonded warehouses, etc. whether owned, operated or both by Maersk.
 
 
 Management stream includes those who primarily lead people for whom they have employee lifecycle responsibilities including hire/fire decisions, coaching/mentoring, coordination of tasks, appraising performance, pay reviews, and developing for future assignments.
 
 
 The management responsibilities are in addition to job specific accountabilities for objectives such as setting direction and developing business &amp; operational areas, developing policies &amp; practices, and implementing business plans. The planning horizon can vary from short to long term dependent on the career stage and goal achievement is typically accomplished through performance of direct and/or indirect reports.
 
 
 Progression within this stream reflects acquisition of broad technical expertise, business and industry knowledge, and process and people leadership capabilities.
 
 
 A colleague at this level works independently within defined boundaries and guidelines in a specific area but will need supervision and support on more complex tasks. Knowledge is required for the application of practical methods and techniques, work procedures and processes.
 
 
 Solutioning is through a choice between known alternatives, within the area of expertise and the leader will evaluate the appropriateness and effectiveness of the solution.
 
 
 The job requires previous work experience in a related area, or practical knowledge obtained via advanced education.
 
 
 Leaders at this level manage employees day-to-day and set priorities to ensure task completion.
 
 
 Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
 
 
 We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.
</div>

Adani Total Gas

<div>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Oversee the day-to-day operations and maintenance of the CGD network, ensuring uninterrupted supply of Piped Natural Gas (PNG).
 </li>
 <li>
 Conduct routine inspections, preventive maintenance, and troubleshooting of mechanical and technical systems within the gas distribution infrastructure.
 </li>
 <li>
 Collaborate with cross-functional teams to ensure timely resolution of operational issues and adherence to safety protocols.
 </li>
 <li>
 Monitor and analyze system performance metrics to identify areas for improvement and implement corrective actions.
 </li>
 <li>
 Support the implementation of advanced technologies and automation tools to enhance operational efficiency and reliability.
 </li>
 <li>
 Coordinate with contractors and vendors for maintenance activities, ensuring compliance with quality and safety standards.
 </li>
 <li>
 Prepare and maintain detailed documentation of maintenance activities, system performance, and incident reports.
 </li>
 <li>
 Contribute to the planning and execution of network expansion projects, ensuring alignment with operational capabilities and business objectives.
 </li>
 <li>
 Provide technical support and training to field teams to enhance their operational competencies.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Mechanical Engineering or a related field.
 </li>
 <li>
 4&ndash;7 years of experience in operations and maintenance within the oil &amp; gas or energy sector, preferably in City Gas Distribution.
 </li>
 <li>
 Proven expertise in handling mechanical systems, pipelines, and gas distribution infrastructure.
 </li>
 </ul>
</div>

Assistant Manager- Operations & Maintenance

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