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head of operations

Ugaoo Agritech Pvt Ltd

<div><div>Head of Operations</div><div></div><div> 
At Ugaoo, we&rsquo;ve always believed plants are more than d&eacute;cor &mdash; they&rsquo;re companions, healers, and reminders of what truly matters. What began as a small idea sparked by a plant on a windowsill has grown into India&rsquo;s No. 1 gardening brand, backed by marquee investors like DSG Consumer Partners and V3 Ventures. From our 25-acre farm in Talegaon to a thriving D2C store and retail presence across Pune, Mumbai, and Bangalore &mdash; we&rsquo;re building an ecosystem that brings nature closer to homes, offices, and communities.</div><div></div><div> 
We&rsquo;re now looking for a Head of Operations who can turn this vision into an operational reality. This role sits at the intersection of strategy, execution, and innovation, leading the backbone of our business &mdash; the supply chain.</div><div></div><div> 
As the Head of Operations, you&rsquo;ll drive efficiency, scalability, and excellence across procurement, planning, warehousing, logistics, and fulfillment. You&rsquo;ll be the architect behind how we move products &mdash; from farms to homes and gardens across India &mdash; ensuring every plant and product reaches our customers in perfect condition, on time, every time.</div><div></div><div> 
We&rsquo;re looking for a dynamic leader who thrives in fast-paced, high-growth environments, is deeply data-driven, and brings a hands-on approach to problem-solving. If you love building systems from the ground up, optimizing processes, and leading people with purpose, this is your chance to shape the future of how Ugaoo delivers joy &mdash; sustainably and seamlessly.</div><div></div><div> 
Ugaoo has its mother hub in Pune and child hubs in Mumbai, Bangalore, Hyderabad, and Gurgaon. This role will be based out of the mother hub in Talegaon, Pune, reporting directly to the Founder.</div><div></div><div> 
Key Responsibilities:</div><div>
Strategic Leadership:</div><ul><li>
Define and execute the overall operations &amp; supply chain strategy aligned with the company&rsquo;s growth objectives.</li><li>
Build and scale systems, processes, and infrastructure to support a rapidly growing omnichannel business.</li></ul><div></div><div> 
Supply Chain &amp; Procurement:</div><ul><li>
Oversee end-to-end supply chain functions &mdash; procurement, vendor management, inventory, inbound/outbound logistics, and order fulfillment.</li><li>
Develop and maintain strong vendor relationships ensuring quality, reliability, and cost efficiency.</li><li>
Drive demand and supply planning, ensuring optimal stock levels and minimal wastage.</li></ul><div></div><div> 
Warehousing &amp; Distribution:</div><ul><li>
Lead multi-hub warehousing operations, focusing on capacity planning, automation, and accuracy.</li><li>
Optimize distribution networks for speed, service, and cost across D2C, retail, corporate gifting and marketplace channels.</li><li>
Ensure on-time deliveries with high order accuracy and customer satisfaction.</li></ul><div></div><div> 
Process Excellence &amp; Technology:</div><ul><li>
Implement process improvements and automation initiatives to enhance productivity and reduce turnaround time.</li><li>
Leverage data analytics to track KPIs, forecast demand, and identify bottlenecks.</li><li>
Collaborate with tech teams to integrate SCM and ERP systems for real-time visibility and decision-making.</li></ul><div></div><div> 
Cross-Functional Collaboration:</div><ul><li>
Partner with Marketing, Category, Finance, NPD, Sales and Customer Delight teams to ensure operational agility.</li><li>
Support product development and new launches with effective supply chain planning and execution.</li></ul><div></div><div> 
Team Leadership:</div><ul><li>
Build, mentor, and lead a high-performing operations team.</li><li>
Foster a culture of accountability, innovation, and continuous improvement.</li></ul><div></div><div> 
Key Skills &amp; Experience:</div><ul><li>
8-10 years of experience in Supply Chain, Operations, and Logistics, preferably within a D2C, FMCG, or E-commerce environment.</li><li>
Deep understanding of procurement, planning, warehousing, logistics, inventory, and fulfillment operations.</li><li>
Proven ability to scale operations in a fast-paced, high-growth setup.</li><li>
Strong analytical, problem-solving, and decision-making skills.</li><li>
Hands-on experience with ERP/SCM tools and automation systems.</li><li>
Excellent leadership, stakeholder management, and communication skills.</li></ul><div>
</div><div>
Education:</div><ul><li>
MBA in Operations / Supply Chain / Logistics Management from a reputed institute preferred.</li><li>
Engineering background would be an added advantage.</li></ul><div></div><div> 
What You&rsquo;ll Bring:</div><ul><li>
A strategic mindset with a bias for action.</li><li>
The ability to build processes without losing agility.</li><li>
Passion for operational excellence and sustainability.</li><li>
Strong people leadership and cross-functional collaboration abilities.</li></ul></div><div></div>

Head of Operations

Algomatix Technology Pvt Ltd

Head of Operations &ndash; Pan India Algomatix Technology Pvt. Ltd. location: Pan India Leadership RoleExperience: 10&ndash;15 years (Minimum 5+ years in IoT Operations) About the RoleAlgomatix Technology Pvt. Ltd. is looking for a dynamic Head of Operations &ndash; Pan India to lead and scale our nationwide IoT deployment and support ecosystem. This role is pivotal in ensuring the highest uptime for IoT devices installed across three key verticals &mdash; Logistics, Cold Chain, and School Mobility.You will lead a multi-layer operations team including Customer Support Executives, Managers, Telecallers and Regional Coordinators, driving operational excellence, service efficiency, customer satisfaction, and device health.Key Responsibilities1. Operations Leadership<ul><li>Lead and manage Pan-India operations teams (support executives, telecallers, managers &amp; field coordination staff).</li><li>Define and execute the end-to-end operational strategy for IoT deployments across all verticals.</li><li>Establish clear KPIs for uptime, service turnaround, SLA adherence, and customer satisfaction.</li></ul>2. Uptime &amp; Device Performance Management<ul><li>Ensure maximum uptime and optimal performance of all IoT devices deployed across India.</li><li>Build a proactive monitoring framework to detect failures and initiate immediate response.</li><li>Oversee issue triaging, escalation workflows, and root-cause analysis.</li></ul>3. Customer Experience &amp; Support<ul><li>Drive a high-performance customer support function with a focus on first-contact resolution.</li><li>Review support tickets, call logs and client escalations; ensure timely closures.</li><li>Implement training plans to continuously improve support quality.</li></ul>4. Cross-Functional Coordination<ul><li>Collaborate with Product, Engineering, Field Service &amp; Sales teams for seamless deployments and upgrades.</li><li>Work closely with enterprise clients to understand pain points and provide actionable operational insights.</li></ul>5. Process, Quality &amp; Compliance<ul><li>Standardize SOPs for installation, configuration, maintenance, and device monitoring.</li><li>Implement quality checks, audits and performance dashboards.</li><li>Ensure compliance with data, safety, and operational guidelines across verticals.</li></ul>6. Team Development &amp; Leadership<ul><li>Mentor and upskill regional managers and support teams.</li><li>Foster a culture of accountability, customer-centricity and continuous improvement.</li><li>Plan manpower allocation and hiring for scale.</li></ul>Required Experience &amp; SkillsetMust-Have<ul><li>5+ years of experience in IoT device operations (GPS, telematics, sensors, cold chain IoT, or similar).</li><li>Strong understanding of IoT deployment lifecycle: installation &rarr; monitoring &rarr; ticketing &rarr; SLA-driven service.</li><li>Proven track record of managing Pan-India or multi-region operations teams.</li><li>Experience handling large-scale device networks in logistics, cold chain, schools or fleet.</li></ul>Technical &amp; Functional Skills<ul><li>Knowledge of IoT platforms, device health monitoring dashboards, ticketing systems (CRM, Helpdesk).</li><li>Strong data-driven decision-making ability using MIS, uptime reports, failure analytics.</li><li>Excellent communication, leadership, crisis management and customer-handling skills.</li></ul>Education<ul><li>Bachelor&rsquo;s degree in Engineering / Technology preferred.</li><li>MBA in Operations/General Management (optional but preferred).</li></ul>Location: Navi Mumbai &ndash; Vashi.Package: Upto 12L per annum fixed + performance incentives + conveyanceJob Types: Full-time, PermanentPay: ₹90,000.00 - ₹100,000.00 per monthBenefits:<ul><li>Health insurance</li><li>Provident Fund</li></ul>Work Location: In person

Flent

<div>Hey, I&rsquo;m Mayank, Co-Founder &amp; COO @ Flent.
I spend my days thinking about how to make Flent run smarter, with systems that remove friction for our teams and create delight for our customers. I believe that great operations start with predictable, repeatable systems and then become unstoppable when you add simple tech that amplifies them.
As Head of Operations, you&rsquo;ll be my operational counterpart, translating ambition into predictable output and ensuring Flent runs as a high-trust, high-precision machine.
You&rsquo;ll work closely with product, manufacturing, CX, procurement, and leadership to make Flent&rsquo;s entire operational backbone predictable, reliable, and powerful.<h2 class="jobSectionHeader">
About The Role</h2>
Flent is in a phase where clarity and disciplined execution matter as much as innovation. We&rsquo;re building category-defining products, and we need an operational leader who can convert that energy into momentum.
As Head of Operations, you&rsquo;ll own the engine room of the company. You&rsquo;ll architect processes, build operational frameworks, drive cross-functional alignment, and ensure that the company is operating with sharpness, foresight, and measurable control. You are the person who notices the gaps, maps the flows, fixes the inefficiencies, and creates systems that let teams do their best work. You&rsquo;ll also own the largest cost items on our PnL, starting from how inventory is being used, to how costs can scale down with growth.
This is a role for someone who loves structured chaos, maintains high ownership, who can toggle between high-level strategy and on-the-ground execution, and who finds joy in making complex things simple.<h2 class="jobSectionHeader">
What you&rsquo;ll broadly do:</h2><ul><li>
Run &amp; Scale Home Flipping Operations End-to-End 
Improve standard operating procedures for evaluation, scoping, budgeting, contractor management, and execution along with owning cross-team alignment to ensure flips are delivered on time, on budget, and at quality.</li><li>
Build the Procurement, Manufacturing &amp; Logistics Engine 
Own material procurement strategies, price intelligence, vendor development, negotiation, and demand planning.</li><li>
Lead Warehousing, Inventory, Quality &amp; Efficiency
 
Implement quality control checkpoints across manufacturing, warehousing, and on-ground execution and build visibility dashboards, inventory audits, and transit snapshots to ensure integrity in the chain.</li><li>
Take Operations to the next level (be Superman)
 
Dive deeper into systems and eventually zoom out, understand bottlenecks, and build systems that can outlast pressure from all directions.</li></ul><h2 class="jobSectionHeader">
What your day-to-day will look like:</h2><ul><li>
Running the weekly operating rhythm with functional leaders</li><li>
Translating strategic priorities into clear execution plans</li><li>
Auditing key processes to identify gaps and opportunities</li><li>
Working with product and tech teams to improve internal tooling and automation</li><li>
Leading cross-team standups, retros, and planning cycles</li><li>
Creating dashboards that give leadership a real-time view of the business</li><li>
Unblocking teams by simplifying workflows or redesigning processes</li><li>
Supporting customer-facing escalations with structured solutions</li><li>
Hiring and coaching operations talent as we scale</li></ul>
Your day won&rsquo;t be repetitive - you&rsquo;ll constantly zoom out to refine the operating model and zoom in to make sure the machine actually runs.<h2 class="jobSectionHeader">
We&rsquo;re looking for someone who:</h2><ul><li>
Has 5-10 years of relevant experience in operations, consulting, or similar roles</li><li>
Thinks in systems and scales them with discipline</li><li>
Loves structure, clarity, and transforming ambiguity into action</li><li>
Is deeply cross-functional and comfortable influencing without authority</li><li>
Brings strong analytical, planning, and project management skills</li><li>
Communicates crisply and can simplify complexity for teams</li><li>
Uses data to drive decisions and measure performance</li><li>
Is obsessed with efficiency, quality, and outcomes</li><li>
Thrives in fast-moving environments and enjoys building from 0 1 N</li><li>
Has high integrity, high ownership, and a solutions-first mindset</li></ul>
If you love solving operational puzzles, building frameworks that outlast you, and partnering closely with leadership to scale a company the right way, this role is built for you.
Educational qualifications are not a constraint at Flent. We value passion, drive, and the determination to make a difference over degrees. If you're eager to be a part of a transforming journey in the world of urban renting, we'd love to hear from you.
Apply now if you feel you are ready for your next challenge!
Compensation Range: ₹23L - ₹25L</div>

Ace Blend

Role OverviewThe Head of Operations will lead end-to-end operational strategy across Manufacturing, Supply Chain Planning, QA/QC coordination, Procurement, Warehousing, Logistics, Fulfilment, and Quick Commerce for a science-led D2C nutrition brand operating across own website, marketplaces (Amazon, Flipkart), and quick-commerce platforms.This role demands a leader who deeply understands batch integrity, regulatory guardrails, production planning, and high-frequency replenishment cycles without compromising compliance.Key Responsibilities1. Supply Chain &amp; Production Planning <ul><li>Own end-to-end production planning aligned with D2C demand, marketplace forecasts, and quick commerce replenishment cycles.</li><li>Coordinate with manufacturing partners to ensure capacity readiness, batch scheduling, and launch timelines.</li><li>Maintain strict RM &rarr; FG synchronisation to minimise stockouts and expiry risks.</li><li>Balance service levels with batch economics, MOQs, and product shelf-life considerations.</li><li>Define and track upstream KPIs: production adherence, capacity utilisation, yield, batch readiness.</li></ul>2. Quality, Compliance &amp; Batch Integrity (Critical Function)<ul><li>Ensure no product is dispatched without a QA/QC release.</li><li>Maintain batch traceability, expiry discipline, and recall readiness across all channels.</li><li>Align operations execution with regulatory and compliance requirements (FSSAI, packaging, labelling, testing).</li><li>Partner closely with QA &amp; Regulatory teams to ensure compliance-first decision making.</li><li>Implement SOPs for batch handling, quarantine, rejections, and returns QC.</li></ul>3. Procurement &amp; Vendor Management<ul><li>Lead procurement of RM, PM, consumables, and operational supplies.</li><li>Build reliable supplier and co-manufacturer networks with strict SLAs.</li><li>Optimise cost without compromising compliance or quality.</li><li>Implement strong purchase controls, GRN hygiene, and vendor scorecards.</li></ul>4. Warehousing &amp; Fulfilment Operations<ul><li>Manage warehouse layout, capacity, storage design, and operational workflows.</li><li>Lead inbound, put-away, storage, pick-pack-ship, and returns management.</li><li>Implement WMS best practices; drive accuracy, speed, and audit readiness.</li><li>Ensure FEFO/FIFO execution for nutrition products with shorter shelf life.</li><li>Reduce fulfilment errors, damages, and delays.</li></ul>5. Logistics, Last-Mile &amp; Quick Commerce<ul><li>Oversee 3PLs, courier partners, and transport vendors across D2C, marketplace, and QC.</li><li>Monitor delivery KPIs: OTIF, NDR, RTO, service levels, and turnaround time.</li><li>Design quick commerce replenishment models (high-frequency, low-latency, low-buffer).</li><li>Minimise expiry losses and stockouts in QC dark stores.</li><li>Balance speed, cost, and inventory health using data-led optimisation.</li></ul>6. Operations Excellence &amp; Process Improvement<ul><li>Build SOPs, process governance, and auditable workflows across operations.</li><li>Drive digitisation, automation, and lean initiatives to improve productivity.</li><li>Develop dashboards and MIS for operational visibility and decision-making.</li><li>Identify operational bottlenecks and implement scalable solutions.</li></ul>7. Cross-Functional Leadership &amp; Boundaries<ul><li>Work with Business teams on demand commitments and service-level targets.</li><li>Collaborate with Finance for budgeting, cost controls, and working capital planning.</li><li>Partner with Product, QA, and Marketing to align launch timelines and operational readiness.</li><li>Lead and mentor multi-city operations teams with clear accountability.</li><li>Execute decisions within quality and regulatory guardrails &mdash; no shortcuts on compliance.</li></ul>Key Skills &amp; Competencies<ul><li>Deep understanding of supply chain planning, production ops, and manufacturing workflows.</li><li>Strong expertise in vendor management, procurement, logistics, and multi-channel fulfilment.</li><li>Awareness of QC, batch testing, compliance, and nutrition-product safety.</li><li>Data-driven mindset with strong analytical &amp; dashboarding capabilities.</li><li>Experience with WMS, ERP systems, logistics tech, automation tools.</li><li>Ability to lead large on-ground teams across warehouse, logistics, and suppliers.</li><li>High ownership, process thinking, and problem-solving mindset.</li></ul>Qualifications<ul><li>MBA/PGDM in Operations, Supply Chain, Manufacturing, or related field preferred.</li><li>7&ndash;10 years of experience in Operations, preferably in D2C, FMCG, Nutrition, or Consumer Health.</li></ul>Interested candidates are requested to send their CVs to hr@aceblend.com, mentioning the job title in the subject line.Job Types: Full-time, PermanentPay: ₹1,800,000.00 - ₹2,000,000.00 per yearBenefits:<ul><li>Health insurance</li><li>Provident Fund</li></ul>Work Location: In person

Kerala Cafe

About the Company:Vangard Hospitality is a renowned multi-chain restaurant group with a strong presence in Mumbai and Pune. The company is known for its flagship brand Kerala Cafe, serving authentic Kerala cuisine and offering guests a delightful dining experience rooted in traditional flavors and warm hospitality.Position Overview:The Head of Operations will be responsible for overseeing and managing operational performance across all outlets in Mumbai, Pune, Kerala, and Bangalore. This role requires strong leadership, strategic planning, and operational excellence to ensure smooth functioning, consistent guest experience, and achievement of business targets across multiple locations.Key Responsibilities:Operational Leadership<ul><li>Lead and manage day-to-day operations across all outlets.</li><li>Ensure adherence to brand standards, SOPs, and company policies.</li><li>Conduct regular outlet audits to monitor performance, quality, and compliance.</li><li>Drive operational efficiency and improve overall outlet performance.</li></ul>Team Management &amp; Development<ul><li>Lead, motivate, and mentor Outlet Managers, Supervisors, and staff.</li><li>Manage manpower planning, staff allocation, and performance evaluations.</li><li>Conduct training programs to strengthen service standards and operational processes.</li></ul>Business Performance &amp; Strategy<ul><li>Monitor sales, profitability, expenses, and operational KPIs for all outlets.</li><li>Develop strategies to improve revenue, optimize cost control, and reduce wastage.</li><li>Implement new initiatives, process improvements, and brand-driven projects.</li></ul>Customer Experience Management<ul><li>Ensure consistent guest satisfaction across all locations.</li><li>Address escalated customer issues and ensure effective service recovery.</li><li>Implement systems to capture guest feedback and improve service quality.</li></ul>Coordination &amp; Cross-functional Collaboration<ul><li>Work closely with Culinary, HR, Marketing, Finance, and Supply Chain teams.</li><li>Coordinate with central kitchen and chefs for menu consistency and food standards.</li><li>Support in opening new outlets including planning, staffing, and operational setup.</li></ul>Compliance &amp; Safety<ul><li>Ensure compliance with FSSAI, hygiene standards, and audit requirements.</li><li>Maintain safety protocols and operational guidelines across all sites.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Hospitality Management, Business Administration, or related field.</li><li>7&ndash;12+ years of experience in restaurant/hospitality operations, with multi-outlet leadership.</li><li>Strong knowledge of F&amp;B operations, customer service, and staff management.</li><li>Proven ability to lead teams across multiple locations.</li><li>Excellent communication, problem-solving, and decision-making skills.</li><li>Willingness to travel frequently between outlets.</li></ul>How to ApplyYou can share your CV at priti@keralacafe.coFor more details, please Visit www.keralacafe.coWe look forward to reviewing your profile.Job Type: Full-timePay: Up to &#8377;100,000.00 per monthBenefits:<ul><li>Flexible schedule</li><li>Food provided</li></ul>Work Location: In person

Netplace Technologies

About the role:The Head of Operations will lead and oversee all operational activities across India for ELV projects. This role involves managing large teams, coordinating with clients, and ensuring the seamless execution of projects, while maintaining high-quality standards and profitability.Responsibilities:<ul><li>Lead and manage a team of 100+ personnel across multiple locations in India.</li><li>Oversee the execution of ELV projects including security systems, access control, CCTV, fire alarms, and related technologies.</li><li>Handle 100+ clients, maintaining strong client relationships and ensuring customer satisfaction.</li><li>Supervise and coordinate the engineering team (15&ndash;20 engineers) to ensure timely project delivery.</li><li>Develop and implement operational processes and best practices to improve efficiency and project outcomes.</li><li>Monitor project budgets, schedules, and resources to achieve operational targets.</li><li>Drive continuous improvement initiatives across operations and project management.</li><li>Coordinate with cross-functional teams including sales, procurement, and finance to ensure smooth operations.</li><li>Provide regular reports and updates to senior management on project status, client satisfaction and team performance.</li></ul>Qualifications &amp; Experience:<ul><li>Bachelor&rsquo;s degree in Engineering, Electronics, or a related field (MBA preferred).</li><li>15+ years of experience in operations management, preferably in ELV, construction, or</li><li>infrastructure projects.</li><li>Proven experience in handling large teams and managing multi-location operations.</li><li>Strong client management and stakeholder communication skills.</li><li>Excellent problem-solving, leadership, and decision-making abilities.</li></ul>Skills:<ul><li>Strong leadership and people management skills.</li><li>Excellent planning and organizational abilities.</li><li>Good knowledge of ELV systems and project execution methodologies.</li><li>Ability to work in a fast-paced, dynamic environment.</li><li>Travel flexibility across India.</li></ul>Job Types: Full-time, PermanentPay: &#8377;19,650.21 - &#8377;90,578.20 per monthBenefits:<ul><li>Cell phone reimbursement</li><li>Provident Fund</li></ul>Work Location: In person

Head of Operations - ELV

Randstad India

<div>
 
 
 Head - Logistics &amp; Operations
 
 
 
 This senior leadership role is responsible for overseeing and managing all operational and logistics activities across India. The primary objective is to ensure that all activities are efficient, compliant, and profitable. The role involves strategic oversight of operations, the domestic supply chain, and distribution, combined with driving operational excellence across various departments.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 
 Operations &amp; Logistics Management
 
 
 <ul>
 <li>
 Develop and implement strategies, policies, and procedures to streamline processes and achieve business goals.
 </li>
 <li>
 Drive continuous improvement to enhance productivity, reduce costs, and improve quality.
 </li>
 <li>
 Manage transportation, terminals/warehousing, and distribution for timely and cost-effective delivery.
 </li>
 <li>
 Analyze logistics networks and recommend improvements for efficiency and cost savings.
 </li>
 <li>
 Negotiate and manage contracts with carriers and logistics service providers.
 </li>
 <li>
 Collaborate with trading, sales, compliance, finance, and treasury teams to align operations with organizational goals.
 </li>
 <li>
 Ensure adherence to safety, environmental, and regulatory standards in all logistics activities.
 </li>
 </ul>
 
 
 
 
 
 Leadership &amp; Financial Oversight
 
 
 <ul>
 <li>
 Recruit, lead, train, and mentor teams across operations and logistics.
 </li>
 <li>
 Foster a culture of accountability, safety, and continuous improvement.
 </li>
 <li>
 Develop and manage budgets for operations and logistics.
 </li>
 <li>
 Prepare regular reports on performance, cost control, and KPIs for senior management.
 </li>
 <li>
 Establish and track KPIs for operations, inventory, and service delivery.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Competencies
 
 
 <ul>
 <li>
 
 Education:
 
 Bachelor&rsquo;s degree in Business, Supply Chain Management, Engineering, or a related field.
 </li>
 <li>
 
 Experience:
 
 10+ years in Trading/Marine operations and logistics, including at least 5 years in a senior leadership role.
 </li>
 </ul>
 
 
 Skills:
 
 
 <ul>
 <li>
 Strong knowledge of supply chain and operational best practices.
 </li>
 <li>
 Financial acumen and budget responsibility.
 </li>
 <li>
 Leadership, people management, and team-building capabilities.
 </li>
 <li>
 Proficiency in ERP and logistics management systems.
 </li>
 </ul>
 
 
</div>

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10000 head of operations jobs IN Bangalore Jobs In Test Jobs In Mangaluru

Head of Operations

Head of Operations

Head of Operations

Head of Operations

Head of Operations

Head of Operations - ELV

Head of Operations