assistant manager finance

assistant manager accounts Jobs in Lahore

assistant manager accounts

assistant manager outbound Jobs in Lahore

assistant manager outbound

associate manager - operations Jobs in Lahore

associate manager - operations

assistant manager - operations Jobs in Lahore

assistant manager - operations

assistant manager operations tech industry

Keune Cosmetics Pakistan

Key Responsibilities:1. Operational Management<ul><li>Oversee daily call centre operations (inbound customer service, outbound sales, collections, or campaigns).</li><li>Ensure adherence to service level agreements (SLAs), KPIs, and productivity targets.</li><li>Plan and manage staffing levels, scheduling, and workforce planning to ensure adequate coverage.</li><li>Monitor call centre systems, performance dashboards, and reports for operational efficiency.</li></ul>2. Team Leadership &amp; Performance Management<ul><li>Lead, coach, and develop Team Leaders and their respective agents.</li><li>Conduct regular performance reviews, feedback sessions, and training needs assessments.</li><li>Implement incentive and recognition programs to improve morale and reduce attrition.</li></ul>3. Quality Assurance &amp; Customer Experience<ul><li>Ensure consistent delivery of high-quality customer interactions.</li><li>Collaborate with Quality Assurance (QA) and Training teams to identify gaps and implement corrective actions.</li><li>Handle escalations and resolve critical customer issues efficiently.</li></ul>4. Process Improvement<ul><li>Analyze operational data to identify trends, issues, and opportunities for improvement.</li><li>Develop and implement process enhancements, automation, and best practices to improve performance.</li><li>Support digital transformation initiatives and new technology deployments.</li></ul>5. Reporting &amp; Analytics<ul><li>Generate and analyze daily, weekly, and monthly performance reports.</li><li>Track key metrics such as AHT, CSAT, FCR, conversion rate, and agent productivity.</li><li>Present insights and recommendations to senior management.</li></ul>6. Compliance &amp; Governance<ul><li>Ensure compliance with company policies, data protection regulations, and industry standards.</li><li>Maintain updated SOPs, policies, and call scripts.</li><li>Manage audits and implement corrective actions when required.</li></ul>Key Performance Indicators (KPIs):<ul><li>Service Level (SL%)</li><li>Average Handling Time (AHT)</li><li>First Call Resolution (FCR)</li><li>Customer Satisfaction (CSAT/NPS)</li><li>Agent Utilization and Occupancy</li><li>Attrition Rate</li><li>Sales Conversion (for outbound)</li></ul>Qualifications &amp; Experience:<ul><li>Bachelor&rsquo;s degree in Business Administration, Management, or related field.</li><li>5&ndash;8 years of experience in a call centre environment, with at least 3 years in a managerial/operations leadership role.</li><li>Proven experience managing both inbound and outbound operations.</li><li>Strong analytical, leadership, and communication skills.</li><li>Proficiency with CRM tools, dialer systems, and reporting platforms (e.g., Avaya, Genesys, Five9, Salesforce, etc.).</li></ul>Core Competencies:<ul><li>Strategic Planning and Execution</li><li>Team Leadership and Motivation</li><li>Decision Making and Problem Solving</li><li>Data Analysis and Performance Management</li><li>Customer-Centric Mindset</li><li>Adaptability and Change Management</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs80,000.00 per monthWork Location: In person

Assistant Manager - Operations (Tech Industry)

Sharp Brains

We are seeking a highly organized, discreet, and proactive Female Executive Assistant to provide dedicated support to our Human Resources Manager. This is a critical role that serves as the backbone of the HR department, ensuring smooth operations, managing confidential information, and facilitating effective communication. The ideal candidate is a master of logistics, a clear communicator, and thrives in a dynamic, people-focused environment.Key Responsibilities:Executive &amp; Administrative Support:<ul><li>Manage the HR Manager&rsquo;s complex calendar, including scheduling meetings, appointments, and travel arrangements.</li><li>Act as the first point of contact for the HR Manager, screening emails and phone calls, and handling inquiries with professionalism and discretion.</li><li>Prepare and edit correspondence, communications, presentations, and reports on behalf of the HR Manager.</li><li>Organize and prepare for meetings, including drafting agendas, gathering documents, and taking minutes.</li></ul>HR Department Support:<ul><li>Assist with the coordination of the employee lifecycle events, such as new hire orientations, promotions, and exit interviews.</li><li>Help maintain and update HR records in our HRIS (Human Resources Information System) with a high degree of accuracy.</li><li>Support the recruitment process by scheduling interviews and coordinating communication with candidates.</li><li>Assist in the planning and execution of company-wide events, training sessions, and employee engagement initiatives.</li></ul>Confidentiality &amp; Project Management:<ul><li>Handle sensitive and confidential information with the utmost integrity and discretion.</li><li>Assist with special HR projects, such as policy updates, benefits enrollment, and diversity &amp; inclusion initiatives.</li><li>Conduct light research and compile data to support HR strategy and decision-making.</li></ul>What We're Looking For:<ul><li>English: Excellent written and spoken English</li><li>Experience: 3+ years of experience as an Executive Assistant, Administrative Assistant, or similar role, preferably within an HR department or supporting senior leadership.</li><li>Tech Savvy: High proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and experience with HRIS platforms (e.g., Workday, BambooHR, ADP) is a strong plus.</li><li>Exceptional Communicator: Outstanding verbal and written communication skills, with the ability to interact professionally with employees at all levels.</li><li>Organizational Mastermind: Impeccable organizational and time-management skills, with the ability to prioritize multiple tasks seamlessly in a fast-paced environment.</li><li>Discretion &amp; Trustworthiness: A proven ability to handle highly sensitive and confidential information with integrity and sound judgment.</li><li>Proactive &amp; Resourceful: A self-starter who can anticipate needs, take initiative, and solve problems independently.</li><li>Empathy &amp; Interpersonal Skills: A genuine interest in people and a supportive, empathetic demeanor.</li></ul>Job Types: Full-time, InternshipWork Location: In person

Executive Assistant to HR Manager (Female)

Abacus Outsourcing

Job Title: Assistant Manager Call Center OperationsWorking Hours: Rotational ShiftsAre you a results-driven leader with a passion for operational excellence? Abacus is looking for an experienced and dynamic Assistant Manager Call Center Operations to join our growing team in Lahore. This is an exciting opportunity to take a key role in managing BPO projects, driving team performance, and ensuring outstanding service delivery to our clients.Key Responsibilities:Oversee day-to-day operations of one or more BPO projects (inbound/outbound/customer service/back-office).Monitor team performance to ensure KPIs, SLAs, and quality targets are consistently met.Conduct daily team huddles, coaching sessions, and performance reviews to foster a high-performing culture.Collaborate closely with QA and Training teams to identify skill gaps and deliver targeted improvement plans.Analyze performance data and prepare detailed reports with actionable insights for senior management.Handle client escalations with professionalism and ensure timely resolution.Drive process improvements to enhance operational efficiency and customer satisfaction.Ensure compliance with company policies, regulatory standards, and industry best practices.Support workforce planning including scheduling, resource allocation, and attendance tracking.Qualifications &amp; Requirements:Bachelor's/Master's degree in Business Administration, Management, or a related field.4&ndash;6 years of experience in BPO operations, including 2&ndash;3 years in a supervisory or assistant managerial role.Strong grasp of BPO workflows, KPIs, and quality assurance standards.Excellent leadership, communication, and interpersonal skills.Ability to thrive in a fast-paced, dynamic environment and manage competing priorities.Proficiency in MS Office, CRM systems, and performance monitoring dashboards.Job Type: Full-timePay: Up to Rs200,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>BPO Operations Managing: 2 years (Required)</li></ul>Work Location: In person

Assistant Manager Operation ( International Market)

Gourmet Foods

Key Responsibilities:<ul><li>Receive, inspect, and store materials in line with company standards.</li><li>Maintain accurate records of stock receipts, issues, and returns.</li><li>Assist in conducting regular stock counts and reconciliation.</li><li>Coordinate with procurement departments to track material availability.</li><li>Ensure proper labeling, storage, and stock rotation (FIFO).</li><li>Support the Store Manager/Assistant Manager in daily store operations.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree Supply Chain, or related field preferred.</li><li>1 years&rsquo; experience in inventory management or store operations, preferably in beverages or food industry.</li><li>Familiarity with inventory management software or ERP systems &amp; MS Office.</li></ul>Location: LahoreJob Type: Full-timePay: Rs55,000.00 - Rs56,000.00 per monthWork Location: In person

Store Officer (Mechanical Store)

1 Solution Consulting

Experience: 3&ndash;5 years (preferably in the distribution industry) Education: BBA/MBAWe are looking for a competent and detail-oriented Assistant Manager Accounts to manage day-to-day financial operations, reporting, and compliance activities. The role requires strong knowledge of accounting principles, taxation, and financial planning. The ideal candidate will play a key part in ensuring accurate financial reporting, maintaining internal controls, and supporting audits and budgeting processes.Job Type: Full-timePay: Rs100,000.00 - Rs140,000.00 per monthWork Location: In person

Assistant Manager Account

Union HR

Assistant Manager Credit Control Head Office Lahore - Manufacturing CompanyJob Overview: We are looking for a proactive and detail-oriented Assistant Manager Credit Control, to lead our credit control operations. This role plays a critical part in maintaining the financial health of the organization by managing customer credit, ensuring timely debt collection, and minimizing losses to drive effective receivables. management and support healthy cash flow.Responsibilities: &middot; Monitor and enforce company credit policies and procedures&middot; Evaluate customer creditworthiness and set appropriate credit limits&middot; Oversee, manage, and control receivables to ensure timely collection&middot; Identify analyse, and resolve credit and collection issues&middot; Generate periodic credit control and aging reports for senior management&middot; Maintain records of credit transactions and ensure compliance with company standards&middot; Recommend improvement to the credit control process for efficiency and risk mitigation.&middot; Qualification: Bachelor&rsquo;s degree in Finance, Accounting, Business Administration, or a related field&middot; Strong knowledge of debt collection processes and financial reporting&middot; Excellent analytical and problem-solving skills&middot; Proficient in Ms Excel and ERP/accounting systems&middot; Strong written and verbal communication skills&middot; Ability to work both independently and collaboratively across teams&middot; Prior experience in the manufacturing industry will be a strong plusBenefits: Competitive salary &amp; Benefits as per company policyCareer development opportunitiesJob Type: Full-timePay: Rs1.00 - Rs10.00 per monthWork Location: In person

Assistant Manager Credit Control - Head Office Lahore

Gerry's Travel Agency

Position: Assistant Manager &ndash; FinanceLocation: LahoreCompany: Gerry&rsquo;s Travel &amp; ToursAbout the Role:We are seeking a detail-oriented and proactive Assistant Manager Finance to support our finance operations, reporting, and compliance functions. The ideal candidate will assist in managing financial reporting, budgeting, taxation, and cash flow to ensure smooth financial operations and timely reporting.Key Responsibilities:&middot; Assist in preparing monthly, quarterly, and annual financial statements.&middot; Manage accounts payable, receivable, and general ledger activities.&middot; Support in budgeting, forecasting, and variance analysis.&middot; Ensure compliance with accounting standards, tax laws, and internal policies.&middot; Monitor cash flow, reconciliations, and expense controls.&middot; Coordinate with auditors, banks, and internal departments.&middot; Support automation and process improvement within the finance function.&middot; Timely filing and compliance with income tax, sales tax, and other statutory obligations.Requirements:&middot; Bachelor&rsquo;s or Master&rsquo;s degree in Finance, Accounting, or Commerce (ACCA/ICMA/CA Inter preferred).&middot; 5 years of relevant experience, preferably in the travel, service, or corporate sector.&middot; Strong knowledge of accounting principles and financial reporting.&middot; Hands-on experience with ERP systems (Oracle, Power suite) and MS Excel.&middot; Excellent analytical, organizational, and communication skills.Why Join Us:&middot; Opportunity to work with one of Pakistan&rsquo;s leading travel groups.&middot; Professional growth in a dynamic and collaborative work environment.&middot; Market-competitive salary and benefits.Ready to Lead?If you are eager to take the next step in your finance career and help us chart our future, we encourage you to apply humanresourcesgerrys.com.pk with the subject line &ldquo;Assistant Manager Finance &ndash; Lahore&rdquo; till October 25, 2025.Gerry&rsquo;s Travel &amp; Tour is an Equal Opportunity Employer.Job Type: Full-timeWork Location: In person

Assistant Manager Finance

Explore 1980+ Assistant manager operations tech industry in Lahore this November. Find roles across top companies and apply now to boost your career.