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assistant manager performance business excellence

Smart Research System

Assistant Manager &ndash; Operations Excellence healthcare environment.Location: Abu Dhabi, UAE Employment Type: Full-Time Notice Period: 30 days or less preferredRole OverviewWe are looking for an Assistant Manager &ndash; Operations Excellence to drive business process improvement, governance, risk management, and compliance across Procurement, Supply Chain, and Finance functions.This role plays a key part in process re-engineering, benchmarking, KPI performance, and GRC framework implementation, particularly within a regulated / healthcare environment.Key Responsibilities<ul><li>Identify process bottlenecks and lead Business Process Re-engineering (BPR) initiatives</li><li>Develop, review, and maintain governance documents (Policies, SOPs, Procedures, DoA matrices)</li><li>Support GRC framework development and implementation</li><li>Conduct risk assessments, define risk triggers, and develop mitigation plans</li><li>Analyze KPI deviations and benchmark performance against best practices</li><li>Review laws and regulations to ensure compliance, identify gaps, and recommend corrective actions</li><li>Advise Business Development teams by reviewing contracts for risk and profitability</li><li>Collaborate cross-functionally with Procurement, Supply Chain, Finance, HR, and Quality teams</li><li>Support PMO initiatives and performance management projects</li></ul>Qualifications &amp; Certifications<ul><li>MBA or MSc in Business / Management (Mandatory)</li><li>MSc in Supply Chain Management (Preferred)</li><li>Project Management Certification (Mandatory)</li><li>Certifications such as Agile, Change Management, ISO 22301 are a strong plus</li></ul>Experience &amp; Skills<ul><li>Minimum 2+ years&rsquo; experience in governance, process excellence, or operational excellence roles</li><li>Hands-on experience creating policies, procedures, SOPs, and DoA frameworks</li><li>Exposure to risk management, KPI design, benchmarking, and compliance</li><li>Experience in healthcare, public sector, or regulated environments preferred</li><li>Strong understanding of procurement, supply chain, finance, and governance processes</li><li>PMO exposure and structured project execution experience</li><li>Advanced MS Excel &amp; PowerPoint skills</li><li>Strong stakeholder management and communication skills</li></ul>Job Type: Full-timePay: AED15,000.00 - AED19,500.00 per month

Assistant Manager-Performance & Business Excellence

Modon

<div>
 
 
 Job Title:
 
 
 
 Business Excellence &ndash; Manager
 
 
 
 
 
 
 Location:
 
 
 
 Abu Dhabi
 
 
 
 
 
 
 Job Purpose:
 
 
 
 The Business Excellence Manager drives a culture of excellence across the organization by implementing and governing excellence frameworks, process improvement initiatives, and performance management systems. The role ensures measurable improvements, alignment with strategic objectives, and sustainable operational effectiveness across all business units, including Asset Management, Property Management, Community Management, and Facilities Management.
 
 
 
 Key Responsibilities:
 
 
 
 
 Excellence Frameworks &amp; Standards
 
 
 <ul>
 <li>
 Develop, implement, and maintain organizational excellence frameworks (EFQM, global best practices).
 </li>
 <li>
 Ensure alignment with internal policies, regulations, and national excellence standards.
 </li>
 <li>
 Facilitate internal assessments and readiness programs for excellence awards.
 </li>
 </ul>
 
 
 Process Definition, Improvement &amp; Operational Efficiency
 
 
 <ul>
 <li>
 Map, define, and optimize processes via platforms like ARIS.
 </li>
 <li>
 Lead end-to-end process reviews using Lean, Six Sigma, and continuous improvement.
 </li>
 <li>
 Identify inefficiencies, implement improvement initiatives, and facilitate Kaizen events.
 </li>
 <li>
 Collaborate with IT/digital teams on automation opportunities and solutions.
 </li>
 </ul>
 
 
 Technology &amp; Digital Transformation
 
 
 <ul>
 <li>
 Leverage digital tools to improve business excellence, process efficiency, and performance management.
 </li>
 <li>
 Implement enterprise platforms (workflow systems, dashboards, document management).
 </li>
 </ul>
 
 
 Performance Management
 
 
 <ul>
 <li>
 Develop corporate KPIs, scorecards, and reporting systems.
 </li>
 <li>
 Monitor organizational performance and provide actionable insights.
 </li>
 </ul>
 
 
 Strategy Alignment &amp; Implementation
 
 
 <ul>
 <li>
 Translate strategic goals into initiatives, improvement projects, and operational plans.
 </li>
 <li>
 Support business case development and strategic prioritization.
 </li>
 </ul>
 
 
 Quality Management &amp; Compliance
 
 
 <ul>
 <li>
 Implement and monitor quality management systems.
 </li>
 <li>
 Conduct audits and drive corrective/preventive actions.
 </li>
 </ul>
 
 
 Capacity Building &amp; Culture Development
 
 
 <ul>
 <li>
 Design and deliver training, workshops, and coaching to embed a culture of excellence.
 </li>
 </ul>
 
 
 Reporting &amp; Governance
 
 
 <ul>
 <li>
 Use analytics tools (Power BI, Tableau, Qlik) for dashboards and reporting.
 </li>
 <li>
 Maintain governance structures for improvement programs.
 </li>
 </ul>
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s in Business Administration, Engineering, Quality Management, or related field.
 </li>
 <li>
 Master&rsquo;s or MBA preferred.
 </li>
 <li>
 Lean Six Sigma Green/Black Belt.
 </li>
 <li>
 EFQM Assessor certification.
 </li>
 <li>
 ISO Lead Auditor / Quality Management certification.
 </li>
 <li>
 Project Management Professional (PMP).
 </li>
 </ul>
 
 
 Experience:
 
 
 <ul>
 <li>
 7&ndash;10 years in business excellence, operational excellence, quality, or performance management.
 </li>
 <li>
 Experience in Asset, Property, Community, or Facilities Management.
 </li>
 <li>
 Proven track record implementing excellence frameworks and measurable performance improvements
 </li>
 </ul>
 
 
</div>

Business Excellence Manager

LIFE LINE HUMAN RESOURCE

Office ManagerBachelor&rsquo;s degree in business administration, Management, or a related fieldpreferred.3+ years of experience as an Office Manager Assistant, preferablysupporting C-level executives.<ul><li>Experience with managing multiple projects</li><li>High level of emotional intelligence required.</li></ul>AED 15,000 &ndash; AED 20,000 DOE<ul><li>1 economy flight provided PA</li><li>30 days paid vacation</li><li>Health insurance</li><li>External accommodation provided by company</li></ul>Job Type: Full-timePay: AED15,000.00 - AED20,000.00 per monthApplication Question(s):<ul><li>your nationality? </li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Office Manager Assistant, supporting C-level executives.: 5 years (Required)</li><li>managing multiple projects: 4 years (Required)</li><li>High level of emotional intelligence required.: 3 years (Required)</li></ul>Language:<ul><li>Arabic (Required)</li></ul>

She Office Manager

NOA Nail Lounge

A boutique luxury nail studio rooted in conscious beauty, precision technique, and slow, intentional rituals. Located by the beach on Reem Island, we are building more than a salon &mdash; we are creating a refined sanctuary for modern women who value quality, wellness, and elevated experiences.We are looking for a Salon Manager who embodies leadership, grace under pressure, and a deep understanding of luxury service standards.Role OverviewThe Salon Manager will oversee the daily operations, ensuring exceptional client experience, smooth team management, and strong commercial performance &mdash; while preserving the calm, elevated atmosphere that defines our brand.This is a hands-on leadership role for someone who understands both hospitality and business.Key ResponsibilitiesOperations &amp; Client Experience<ul><li>Oversee daily salon operations and ensure seamless service flow</li><li>Maintain luxury service standards and client journey</li><li>Handle client inquiries, feedback, and service recovery professionally</li><li>Ensure cleanliness, hygiene, and presentation meet boutique standards</li></ul>Team Leadership<ul><li>Supervise, motivate, and schedule nail technicians and front desk staff</li><li>Conduct regular team check-ins and performance reviews</li><li>Train staff on service excellence, upselling, and brand values</li><li>Foster a positive, respectful, and high-performance team culture</li></ul>Sales &amp; Business Performance<ul><li>Monitor daily revenue, KPIs, and retail sales performance</li><li>Implement strategies to increase average spend and retention</li><li>Manage memberships and loyalty programs</li><li>Oversee inventory, stock control, and supplier coordination</li></ul>Administration<ul><li>Manage staff attendance and shift planning</li><li>Prepare daily and monthly reports</li><li>Coordinate with management on marketing activations and events</li><li>Ensure compliance with Abu Dhabi regulations and licensing requirements</li></ul>Ideal Candidate<ul><li>3&ndash;5+ years experience managing a salon or luxury hospitality space</li><li>Strong leadership and team management skills</li><li>Excellent communication in English (Arabic is a plus)</li><li>Experience with booking systems (FRESHA)</li><li>Highly organized, detail-oriented, and solution-focused</li><li>Confident handling high-end clientele</li><li>Sales-driven with strong business awareness</li></ul>What We Offer<ul><li>Competitive salary</li><li>A beautiful, calm working environment</li><li>Growth opportunities within a growing luxury brand</li><li>The opportunity to be part of a purpose-driven, conscious beauty concept</li></ul>Job Type: Full-timePay: Up to AED8,000.00 per month

Salon Manager

<div>
 
 
 Job Title:
 
 Operational Excellence Officer
 
 
 
 Location:
 
 Abu Dhabi, United Arab Emirates
 
 
 
 Department:
 
 Operational Excellence
 
 
 
 
 
 
 Role Overview
 
 
 
 We are seeking a qualified and detail-oriented Operational Excellence Officer to support the coordination, implementation, and monitoring of organizational excellence, quality, and performance initiatives. The role involves supporting performance management, preparing reports and dashboards, maintaining documentation, and coordinating cross-functional improvement initiatives across multiple departments.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 Project Coordination and Administrative Support
 
 
 
 &bull; Coordinate project plans, schedules, and stakeholder communications
 
 
 &bull; Monitor progress and prepare status updates and reports
 
 
 &bull; Organize meetings, prepare minutes, and track actions and deliverables
 
 
 
 Reporting and Data Analytics
 
 
 
 &bull; Prepare executive presentations, dashboards, and performance reports
 
 
 &bull; Develop and maintain KPI dashboards using Excel, Power BI, or similar tools
 
 
 &bull; Support data collection, validation, consolidation, and analysis
 
 
 &bull; Ensure data accuracy, consistency, and adherence to reporting standards
 
 
 &bull; Maintain reporting templates, version control, and documentation
 
 
 
 Performance Management Support
 
 
 
 &bull; Support consolidation of departmental KPIs and performance scorecards
 
 
 &bull; Assist in preparing monthly and quarterly performance reports
 
 
 &bull; Coordinate reporting timelines and follow up with stakeholders
 
 
 
 Document Control and Compliance
 
 
 
 &bull; Maintain policies, procedures, SOPs, templates, and process documentation
 
 
 &bull; Manage document lifecycle including creation, review, distribution, and archiving
 
 
 &bull; Support audit readiness by ensuring documentation completeness and accessibility
 
 
 &bull; Maintain document management systems such as SharePoint or similar platforms
 
 
 
 Qualifications and Experience
 
 
 
 
 Education:
 
 
 
 &bull; Bachelor&rsquo;s degree in Business Administration, Engineering, Quality Management, IT, or related field
 
 
 
 Experience:
 
 
 
 &bull; 3&ndash;5 years of relevant experience in Operational Excellence, Business Excellence, Performance Management, Quality, PMO, or Process Improvement
 
 
 &bull; Experience in performance reporting, dashboards, and data analysis
 
 
 &bull; Experience using document management systems such as SharePoint, Aconex, or equivalent
 
 
 
 Technical Skills:
 
 
 
 &bull; Proficiency in Microsoft Excel and PowerPoint
 
 
 &bull; Experience with Business Intelligence tools such as Power BI
 
 
 &bull; Strong reporting, analytical, and presentation skills
 
 
 
 Core Competencies:
 
 
 
 &bull; Strong organizational and coordination skills
 
 
 &bull; Attention to detail and data accuracy
 
 
 &bull; Effective communication and stakeholder management
 
 
 &bull; Ability to manage multiple priorities and deadlines
 
 
 
 Preferred Certifications (Optional):
 
 
 
 &bull; Lean Six Sigma Yellow Belt or Green Belt
 
 
 &bull; PMP or equivalent Project Management certification
 
 
 
</div>

Operational Excellence - Officer

ASSISTANT MANAGER &ndash; PROCUREMENT &ndash; Dental Medical ConsumablesBasic Purpose of the roleResponsible for procurement of medical consumables in hospitals, communicating with suppliers regarding obtaining quotations and generating purchase order, ensuring maintenance of purchase order files either manually or electronically and handling of petty cash for the facility. Also responsible for insuring policies and procedures are being followed and appropriate documentation is retained while insuring customer service support to assigned departments.Key Responsibilities of the roleCoordinating purchasing activities.<ul><li>Reviewing and evaluating contracts, approving award letters and purchase orders, negotiating change orders, and determining sole source validity</li><li>Reviewing and checking for accuracy requests and specifications, and assigning to subordinate for necessary action</li><li>Liaising between suppliers and concerned departments on any procurement related activities, procedures, order status, and problem resolution</li><li>Approving source selection methods in accordance with procurement policies and procedures</li><li>Reviewing and approving purchase requests/orders in accordance with the authority matrix</li><li>Working with divisions and concerned staff to determine causes of problems, develop alternative methods to solve problems and to implement strategies for resolution</li><li>Resolving ad hoc problems such as bid disputes and supplier protests in collaboration with concerned departments</li><li>Coordinating sourcing for all medical consumables required</li></ul>Setting operational levels<ul><li>Supporting the development of operational metrics and goals for the purchasing department (service level monitoring, open purchasing orders, etc.)</li><li>Ensuring that goals for all operational and JCIA metrics are met or exceeded</li></ul>Reporting<ul><li>Preparing weekly/monthly purchase and other expense reports</li><li>Creating and issuing purchase orders to suppliers</li></ul>Liaising with facility and suppliers<ul><li>Liaising with facility departments / personnel to determine needs and establish requirements</li><li>Contacting suppliers frequently to know the exact arrival time of supplies</li><li>Communicating with department to provide, receive information concerning suggested products and vendors, order status and receive invoice payment</li><li>Maintaining the proper and appropriate professional and ethical relationships with all vendor representatives, conducting business affairs according to principles and guidelines of the prudent purchasing philosophy</li></ul>Assisting the Purchasing Manager<ul><li>Assisting with the development and revision of procurement and contracting policies, procedures, and strategies for the facilities</li><li>Representing the Purchasing Manager in selected meetings</li><li>Meeting or exceeding targets and service levels standards set by the Purchasing Manager</li><li>Assisting with the implementation of short- and long-term procurement strategies designed to reduce costs and improve quality and service while meeting facility&rsquo;s goals and objectives</li><li>Overseeing the procurement activities of facility and ensuring procurement terms and conditions are complied with</li><li>Periodically obtaining internal and external feedback, and reporting on effectiveness of procurement services, including customer satisfaction, and proposing methods for continuous improvement</li><li>Assisting the Purchasing Manager with &lsquo;on the job&rsquo; training for the purchasing personnel</li><li>Performing other duties as assigned by the Purchasing Manager within the scope of knowledge and skills</li></ul>Contributing to team effort<ul><li>Planning and supervising the day to day activities of the subordinates; streamlining processes wherever possible</li><li>Evaluating workload, conducting performance evaluation and initiating necessary disciplinary actions</li><li>Understanding the training requirements of the team and communicating the same for the benefit of the training department</li><li>Providing on the job training and orienting the team during course of work</li></ul>Fulfilling committee responsibilities<ul><li>Providing input and guidance on purchasing and procurement related matters and on operational decisions relating to that</li><li>Remaining involved in Operational Committees and Task Forces as appropriate</li></ul>QualificationsRequired:<ul><li>Bachelor's degree or equivalent in Business Administration/Supply Chain or a relevant field OR</li><li>Diploma in relevant field with 3 years of additional experience</li></ul>Desired: Master's degree or equivalent in Business Administration or a relevant fieldSpecialist CertificationsDesired: Recognized Supply Chain certifications such as Chartered Institute of Purchasing and Supply (CIPS)#procurement #dental #procurementmanager #supplychain #medical consumables #healthcareJob Types: Full-time, ContractPay: AED17,000.00 - AED21,000.00 per monthLanguage:<ul><li>arabic (Preferred)</li></ul>License/Certification:<ul><li>CIPS (Required)</li></ul>

Assistant Manager Procurement- (Dental)

AD Ports Group

<div>
 
 
 The Execution Manager &ndash; General Cargo Operations
 
 is responsible for overseeing the effective management and coordination of General Cargo operations across all terminals within the group. This role ensures alignment with strategic objectives, operational consistency, and compliance with corporate standards. It includes optimizing operational efficiency, developing standardized processes, enhancing resource utilization, and fostering collaboration between terminals. The position supports business strategic planning, capacity terminals calculations, and the implementation of digital solutions, contributing to organization growth and operational excellence.
 
 
 
 
 
 
 KEY RESPONSIBILITIES
 
 
 <ul>
 <li>
 Develop, implement, and monitor Standard Operating Procedures (SOPs) for general cargo operations across terminals, ensuring compliance with best practices and international standards.
 </li>
 <li>
 Assist in the preparation and development of business cases for operational initiatives, including investments, expansions, or process improvements.
 </li>
 <li>
 Conduct capacity calculations and feasibility studies to optimize terminal performance and resource utilization.
 </li>
 <li>
 Monitor and analyze operational data and KPIs from terminals, identifying trends and areas for improvement.
 </li>
 <li>
 Facilitate knowledge sharing and the implementation of best practices among terminals to drive continuous improvement.
 </li>
 <li>
 Collaborate with terminal teams to resolve operational challenges, enhancing service delivery and reducing costs.
 </li>
 <li>
 Ensure compliance with corporate safety, environmental, and operational policies and international regulations.
 </li>
 <li>
 Coordinate with IT teams for the implementation and optimization of digital tools for general cargo operations.
 </li>
 <li>
 Regularly review and update contingency plans to address operational risks and changes in market conditions.
 </li>
 </ul>
 
 
 People Management Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Mentor, guide, and provide training to terminal teams to build capacity and encourage operational excellence.
 </li>
 <li>
 Conduct performance appraisals and identify development needs for staff across terminals.
 </li>
 <li>
 Foster a collaborative and innovative work environment, promoting teamwork and accountability.
 </li>
 <li>
 Work closely with terminal managers to ensure effective communication and coordination among teams.
 </li>
 </ul>
 
 
 
 
 
 KNOWLEDGE &amp; SKILLS
 
 
 
 
 
 <ul>
 <li>
 Bachelor's degree in general cargo operation, business administration, Ports/ Maritime Management or a related field.
 </li>
 <li>
 Strong leadership and decision-making abilities with a track record of successfully managing and developing high-performing teams in multicultural environments, fostering inclusivity, and leveraging diverse perspectives.
 </li>
 <li>
 Exceptional analytical and problem-solving skills, with the ability to analyze complex international market data, cultural factors, and geopolitical trends, translating them into actionable insights and recommendations.
 </li>
 <li>
 In-depth knowledge of the international ports and logistics industry, global trade dynamics, market trends, cultural intelligence, and regulatory frameworks across various international markets.
 </li>
 <li>
 Advanced certifications in project management, logistics, or supply chain management are highly desirable.
 </li>
 </ul>
 
 Language Skills:
 
 <ul>
 <li>
 Proficiency in English (written and spoken).
 </li>
 <li>
 International communication and negotiations.
 </li>
 </ul>
 
 Years of Experience:
 
 <ul>
 <li>
 Minimum 10 - 12 years of experience in general cargo terminal operations or centralized support roles within the port and logistics industry.
 </li>
 <li>
 Proven experience in managing Greenfield and Brownfield projects.
 </li>
 </ul>
 
 Nature of Experience:
 
 <ul>
 <li>
 Extensive experience in managing or supporting general cargo operations across multiple locations.
 </li>
 <li>
 Proven track record of implementing process improvements and driving operational excellence.
 </li>
 <li>
 Hands-on experience in coordinating between central offices and regional or terminal teams.
 </li>
 <li>
 Demonstrated ability to handle complex projects and deliver operational and financial results.
 </li>
 </ul>
</div>

Execution Manager – General Cargo Operations (Noatum Ports)

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