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assistant residences manager

Four Seasons Hotels and Resorts

<div>
 <strong>
  About Four Seasons
  <br/>
  <br/>
 </strong>
 Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 <br/>
 <br/>
 At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
 <br/>
 <br/>
 <strong>
  About the location:
  <br/>
  <br/>
 </strong>
 <strong>
  Please note - this is a local position, only candidates with existing work permit in Turkey (either Turkish Nationals or Turkish ID holders will be considered).
  <br/>
  <br/>
 </strong>
 Four Seasons Private Residences at Istanbul is seeking an Assistant Residences Manager. Don't miss this unique opportunity to be part of our award-winning team, while excelling your career with the world's leading Luxury Hotel&amp;Resorts and Residences company!
 <br/>
 <br/>
 <strong>
  Join our Team
  <br/>
  <br/>
 </strong>
 At
 <strong>
  Four Seasons Private Residences Istanbul
 </strong>
 , we are committed to creating exceptional experiences not only for our residents and guests but also for our colleagues. We believe in fostering a culture of excellence, respect, and growth&mdash;where every team member feels valued and empowered to thrive.
 <br/>
 <br/>
 We are now seeking a
 <strong>
  Residences (Assistant) Manager
 </strong>
 to join our dedicated team. This role is an exciting opportunity to contribute to the daily success of our luxury residential community, while developing your career within one of the world&rsquo;s most renowned hospitality brands.
 <br/>
 <br/>
 <strong>
  About Four Seasons Istanbul Private Residences
  <br/>
  <br/>
 </strong>
 The Four Seasons Private Residences are situated right where the districts of Ulus, Etiler and Levent converge, at the heart of a location which pulses with life and culture.
 <br/>
 <br/>
 History and future, contemporary and traditional civilization, and art and pop culture all come together in one place, as the region showcases the city&rsquo;s most upscale shopping districts, renowned culinary destinations, and dynamic entertainment options. The Etiler neighbourhood of the Besiktas district, is one of the most prestigious and exclusive residential areas of Istanbul located on the European side of the Bosphorus.
 <br/>
 <br/>
 The property will be spread over multiple low-rise buildings, consisting of 82 apartments, in the range from 1-6 bedrooms. Operated by Four Seasons, the homeowners experience best in class amenities including a Bar-Lounge Area, Meeting Room, Kid&rsquo;s Playroom, Golf Simulator, Cinema, Pool, and Fitness/Spa facilities.
 <br/>
 <br/>
 As part of the residence team in a Four Seasons standalone residential property, you will have a unique opportunity to continue to define and establish the operating model for standalone Four Seasons Private Residences.
 <br/>
 <br/>
 As the leader in branded residences, Four Seasons currently operates 53 residential properties in 21 countries and majority of the projects in our pipeline contain a residential component.
 <br/>
 <br/>
 <strong>
  Assistant Residences Manager
  <br/>
  <br/>
 </strong>
 The Residences (Assistant) Manager plays a key role in the seamless daily operation of the residential community. This position is responsible for owner relations, project coordination, and ensuring the highest level of personalized service for residential owners.
 <br/>
 <br/>
 Working closely with the Director of Residences and Residences Manager, this role requires strong leadership skills, excellent communication abilities, and proven experience in luxury hospitality or branded residences.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <strong>
  Resident Experience &amp; Coordination
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Act as the primary liaison between residents and internal departments including Concierge, Engineering, Housekeeping, and Security.
  </li>
  <li>
   Ensure consistent delivery of personalized service by maintaining accurate resident profiles.
  </li>
  <li>
   Engage directly with residents to address feedback, resolve concerns, glitches, solve problems and update Golden HOME with accurate information.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Engineering &amp; Maintenance Oversight
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Support the planning and execution of projects requiring unit access or impacting shared facilities.
  </li>
  <li>
   Conduct regular inspections of common areas and coordinate corrective actions with Engineering and Landscaping teams.
  </li>
  <li>
   Communicate progress of in-unit works and coordinate timelines with residents and relevant departments.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Leadership &amp; Human Resources
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Partner with People &amp; Culture and Learning &amp; Development teams to support recruitment, training, and disciplinary processes for residential employees.
  </li>
  <li>
   Foster a positive, ethical work environment while leading by example and supporting team development.
  </li>
  <li>
   Collaborate with Security to ensure safety initiatives and emergency response protocols are effectively in place.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Key Competencies
  <br/>
  <br/>
 </strong>
 <strong>
  Behavioral
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Professional, approachable, and service-oriented
  </li>
  <li>
   Detail-focused with excellent organizational and multitasking skills
  </li>
  <li>
   Demonstrates initiative, sound judgment, and confidentiality
  </li>
  <li>
   Adaptable under pressure with strong interpersonal skills
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Technical
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Fluent in English (written and verbal)
  </li>
  <li>
   Proficient in Microsoft Office programs.
  </li>
  <li>
   Experience in branded residences or hospitality leadership
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What To Expect
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Competitive Salary &amp; Wages
  </li>
  <li>
   Private Health Insurance
  </li>
  <li>
   Excellent Learning and Development opportunities
  </li>
  <li>
   Complimentary Accommodation at other Four Seasons Hotels and Resorts
  </li>
  <li>
   Complimentary Dry Cleaning for Business Attire
  </li>
  <li>
   Complimentary Employee Meals... and so much more!
  </li>
  <li>
   Learn more about what it is like to work at Four Seasons
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Jobs Legal Disclaimer
  <br/>
  <br/>
 </strong>
 7 Nisan 2016 tarihli Resmi Gazetede y&uuml;r&uuml;rl&uuml;&gbreve;e giren 6698 Say&inodot;l&inodot; Ki&scedil;isel Verileri Koruma Kanununa istinaden, &ouml;zge&ccedil;mi&scedil;inizde yer alan ki&scedil;isel bilgileriniz kurum b&uuml;nyesinde olu&scedil;acak mevcut ve gelecek i&scedil;e al&inodot;m talepleri do&gbreve;rultusunda istihdam ama&ccedil;l&inodot; kullan&inodot;lacak olup, ki&scedil;isel bilgileriniz veri taban&inodot;m&inodot;zda gizlilik i&ccedil;erisinde saklanacakt&inodot;r. &Ouml;zge&ccedil;mi&scedil;inizin veri taban&inodot;m&inodot;zda istemedi&gbreve;iniz takdirde privacy.istanbul.res@fourseasons.com adresi ile ileti&scedil;ime ge&ccedil;menizi rica ederiz.
</div>


Assistant Residences Manager

Calik Holding

<div>
 <p>
  We are seeking candidates to take on a role at &Ccedil;al&inodot;k Gayrimenkul, a leading entity under the umbrella of the &Ccedil;al&inodot;k Group companies;
 </p>
 <p>
 </p>
 <p>
  <strong>
   General Qualifications
  </strong>
 </p>
 <ul>
  <li>
   University degree in Civil Engineering, Architecture, or a related field,
  </li>
  <li>
   Preferably with a master's degree,
  </li>
  <li>
   Experience in construction management for high-budget investment projects such as hotels, offices, luxury residences, etc. in real estate investment companies,
  </li>
  <li>
   12-20 years of experience in the field,
  </li>
  <li>
   Experience in construction site management,
  </li>
  <li>
   Advanced verbal and written English skills,
  </li>
  <li>
   Experience in project management, budget and payment control, team management, and subcontractor relations. International experience is preferred
  </li>
  <li>
   No travel restrictions
  </li>
 </ul>
 <p>
 </p>
 <p>
  <strong>
   Job Description
  </strong>
 </p>
 <p>
  As part of our existing high-value real estate assets and potential development projects in T&uuml;rkiye and abroad&mdash;including mixed-use properties, hotels, offices, luxury residences, logistics facilities, land assets, and real estate investment funds;
 </p>
 <p>
 </p>
 <ul>
  <li>
   Manage/ oversee all construction actvities to be carried out by contractors for the company's active real estate and development projects from an investor perspective,
  </li>
  <li>
   Manage tender, contractor/ subcontractor selection and payment-budget-quality control processes,
  </li>
  <li>
   Ensure coordination with architects, engineers, technical teams, and consultants working in group companies
  </li>
 </ul>
 <p>
 </p>
</div>


Construction Management Director

Conservatorium Hotel

<div><div><div><p>Director of Spa and Wellness
 </p><div></div><div><div><ul><div>543364
</div> </ul></div><div></div><div><ul><div>Spa &amp; Wellness
</div> </ul></div><div></div><div><ul><div>Full time
</div></ul></div><div></div><div><ul><div><div>Mandarin Oriental Bosphorus, Istanbul
</div></div></ul></div></div><p></p><div><h2 class="jobSectionHeader"><b>The Group</b></h2>
<p>
Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world.</p>
<p>
Increasingly recognized for creating some of the world&rsquo;s most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is renowned for creating unique hotels through distinctive design and a strong sense of place, luxury hotels right for their time and place.</p><br>
<p></p>
<h2 class="jobSectionHeader"><b>
The Hotel</b></h2>
<p>
Mandarin Oriental Bosphorus, Istanbul has become Mandarin Oriental Hotel Group's second hotel in Turkey. The hotel is located on the European side of Istanbul, in the luxurious residential district of Kuru&ccedil;e&#351;me, right next to the unique Bosphorus.</p>
<p>
Redefining luxury with its sophisticated design and architecture inspired by Istanbul's uniquely beautiful mansions and palaces, our hotel is located on the shores of the Bosphorus with two outdoor pools in the city center with lush and generous gardens, 100 spacious rooms and suites with large living spaces, rich Sunday brunches with Turkish and international cuisine, Novikov Restaurant, the international representative of modern Asian and Italian cuisines; Olea &amp; The Bar, offering the most exclusive flavors of Italian cuisine; Hakkasan, world-renowned for its innovative interpretation of China's traditional Cantonese cuisine; and Bosphorus Lounge, home to delicious snacks and tea-time rituals. The Spa at Mandarin Oriental Bosphorus, Istanbul is the city's most comprehensive health, beauty, and wellness center with 3,500 square meters of The Spa at Mandarin Oriental Bosphorus, Istanbul.</p><br>
<p></p>
<p><b><i>
Duties and Responsibilities</i></b></p>
<ul>
<li>To be responsible for the development of the Spa &amp; Fitness Yearly Budget, re-forecasting of the budget as and when is necessary.</li>
<li>To be responsible for the compilation of the financial performance, Spa monthly profit and loss account and statistics.</li>
<li>To review daily revenue updates on Spa Revenue master and financials produced by accounting daily and discuss with Management Team and Hotel Manager during the weekly meetings.</li>
<li>To establish strategies for achieving the targets.</li>
<li>To be responsible for motivating retail sales.</li>
<li>To set achievable goals for spa colleagues, to include both treatment and retail goals.</li>
<li>To work with budget goals and spreadsheets by understanding desired service/retail percentages and overall cost management.</li>
<li>To sign off yearly Capex from Operations Manager.</li>
<li>To review stock checks at the end of month for financial reports.</li>
<li>To ensure that purchasing is aligned with budget.</li>
<li>To select the product line with Assistant Director of Spa and Purchasing Manager.</li>
<li>To frequent check of equipment and facilities to prevent loss of equipment due to negligence or wear and tear.</li>
<li>During morning briefings to ensure any issues are discussed and provide information about special guests and groups that may be in house.</li>
<li>To be sure about preparation for Special guests and VIPs with special needs.</li>
<li>To reply to guest, vendor, sales, and colleague correspondence.</li>
<li>To deal with any problems, enquiries, and complaints from spa guests.</li>
<li>To handle email correspondence regarding Spa, meetings, groups, and VIP&rsquo;s.</li>
<li>To proactively handle service recovery situations.</li>
<li>To ensure that mistakes are rectified and review/implement procedures to correct them.</li>
<li>To make regular daily walkthroughs of the Spa, Fitness Centre &amp; Kids Club to review all.</li>
<li>To ensure and review that SOP&rsquo;s are continuously updated for all Spa colleagues.</li>
<li>To be responsible for maintaining the high standard of treatment, service, and attention to detail within the Spa.</li>
<li>To be responsible for the enforcement of all policies and objectives within the spa.</li>
<li>To control aspects of operational supplies and labor in the Spa.</li>
<li>To develop Spa marketing plan and its activities together with the Director of Marketing and Communications and be responsible for the execution of the plan.</li>
<li>To be responsible for the development of Marketing Strategies for the Spa, fitness department and Kids Club operations.</li>
<li>To be responsible for the development of the Yearly Event Calendar.</li>
<li>To ensure regular market research/studies are being conducted to understand the market trends within Istanbul and Internationally.</li>
<li>To attend sales calls as and when is necessary.</li>
<li>To meet with all new Heads of Departments by providing a tour of the spa and explaining the philosophy and culture of the Spa.</li>
<li>To keep abreast of any developments in the spa industry.</li>
<li>To prepare reports for the Hotel Manager about the need for new developments or changes to existing policies or objectives to keep abreast of market developments and new projects/services available.</li>
<li>To make frequent competitor analysis and check when needed.</li>
<li>To make strategic planning for assigned projects by organizing committees and following up with goals established on set timelines.</li>
<li>On occasion to determine contingency plans with Hotel Manager hence business is exposed to unusual factors such as war, poor economy, or another external factors.</li>
<li>To attend regular industry job fairs and local Spa colleague events, TV/Radio interviews, tradeshows for products &amp; services.</li>
<li>To mentor and strengthen other spa directors through on-site support and training, sharing best practices, responding to questions and requests for support, or identifying regional vendor partnerships that can benefit the Group.</li>
<li>To provide support to new properties in development by reviewing or contributing to spa concept briefs and architectural plans with an eye towards operational success within the context of regional competition and demographics, recruitment, and on-boarding of spa colleagues, and providing pre-opening support and training.</li>
<li>To liaise with other Spa Directors in the group to develop attractive group promotions.</li></ul></div></div></div></div><p></p>

Director of Spa and Wellness

<div><div><div><p>Assistant Reservation Manager
 </p><div></div><div><div><ul><div>543417
</div> </ul></div><div></div><div><ul><div>Sales, Marketing &amp; Communications
</div> </ul></div><div></div><div><ul><div>Full time
</div></ul></div><div></div><div><ul><div><div>Mandarin Oriental Bosphorus, Istanbul
</div></div></ul></div></div><p></p><div><h2 class="jobSectionHeader"><b>The Group</b></h2>
<p>
Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world.</p>
<p>
Increasingly recognized for creating some of the world&rsquo;s most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is renowned for creating unique hotels through distinctive design and a strong sense of place, luxury hotels right for their time and place.</p>
<h2 class="jobSectionHeader"><b>
The Hotel</b></h2>
<p>
Mandarin Oriental Bosphorus, Istanbul has become Mandarin Oriental Hotel Group's second hotel in T&uuml;rkiye. The hotel is located on the European side of Istanbul, in the luxurious residential district of Kuru&ccedil;e&#351;me, right next to the unique Bosphorus.</p>
<p>
Redefining luxury with its sophisticated design and architecture inspired by Istanbul's uniquely beautiful mansions and palaces, our hotel is located on the shores of the Bosphorus with two outdoor pools in the city center with lush and generous gardens, 100 spacious rooms and suites with large living spaces, rich Sunday brunches with Turkish and international cuisine, Novikov Restaurant, the international representative of modern Asian and Italian cuisines; Olea &amp; Bar, offering the most exclusive flavors of Italian cuisine; Hakkasan, world-renowned for its innovative interpretation of China's traditional Cantonese cuisine; and Bosphorus Lounge, home to delicious snacks and tea-time rituals. The Spa at Mandarin Oriental Bosphorus, Istanbul is the city's most comprehensive health, beauty, and wellness center with 3,500 square meters of The Spa at Mandarin Oriental Bosphorus, Istanbul.<br>
<br>
<b>Duties and Responsibilities</b></p><br>
<ul>
<li>To manage team and inventory always maximize revenues as well as guide the team to achieve goals.</li>
<li>To be responsible for maintaining and improving reservations operations to ensure a high degree of accuracy in guest reservations, maximizing revenue opportunities and satisfaction of guests and team members.</li>
<li>To ensure that audited results meet the standards required in LQE, MOQA and Forbes.</li>
<li>To supervise on daily basis with the reservation team the tracking of the no-show and cancellation reservations as well as daily arrivals for all guest requests to be carried out and communicated.</li>
<li>To check daily arrivals to ensure all necessary billing instructions are applied to reservations.</li>
<li>To ensure team members are developed effectively and generate a culture of high-quality standards for relationship building, customer service, selling techniques, billing and processing contracts and motivating the team to increase productivity and monitoring their performance.</li>
<li>To monitor same day selling procedures to maximize room revenue and control property occupancy</li>
<li>To have a full understanding of the property&rsquo;s primary target customer and service expectations; serve the customer by understanding their business, business issues and concern to offer better business solutions</li>
<li>To ensure all requests are handled by the team in a time frame set by the company</li>
<li>To ensure colleagues have current knowledge for all relevant processes, policies and promotions, as necessary, to perform their duties</li>
<li>To support customer loyalty and property brand standards by delivering service excellence throughout each customer experience</li>
<li>To build strong relationships with customers, guests and colleagues in order to gain a full understanding of their needs and work to serve them effectively</li>
<li>To set a positive example for the Reservations Department</li>
<li>To handle guest complaints and disputes</li>
<li>To develop, implement and maintain a departmental orientation program for colleagues to receive the appropriate new hire training to successfully perform their job</li>
<li>To manage team performance through developments plans, monitoring progress on a monthly basis</li>
<li>To utilize all available on the job training tools for colleagues</li>
<li>To create monthly labor scheduling for team</li>
<li>To ensure an excellent working relationship with all colleagues within the hotel</li>
<li>To carry out any other duties that may be reasonably requested by the Department Head.</li></ul><br>
<p></p>
<p><b>
Requirements</b></p>
<ul><li>Degree or Diploma in Hospitality Management or relevant education.</li><li>Minimum 4 years working experience in the luxury hotel industry; international experience preferred.</li><li>Knowledge of travel trade accounts.</li><li>Proficient in written and spoken English and Turkish.</li><li>Able to liaise effectively with corporate/government.</li><li>Excellent presentation and communication skills.</li><li>Ability to work under pressure.</li><li>Strong leadership skills and ability to develop and motivate his/her team.</li><li>Outgoing and enthusiastic personality.</li><li>Possess high degree of stamina, agility, and flexibility.</li></ul></div></div></div></div>

Assistant Reservation Manager

 Guess

<div><p>Guess, a renowned leader in the global fashion industry, is seeking a Assistant Store Manager to join our dynamic team. The successful candidate will support their team in daily operations, ensuring the store provides exceptional service and achieves its sales goals.</p><br>
<p></p><ul>
<li>Assistant Store Manager in daily operations and overall management of the store.</li>
<li>Lead and motivate the sales team to achieve store sales goals and objectives.</li>
<li>Provide exceptional customer service by addressing customer inquiries and resolving issues.</li>
<li>Ensure product displays, signage, and merchandising standards are maintained throughout the store.</li>
<li>Assist in training and onboarding new employees to ensure a knowledgeable team.</li>
<li>Monitor inventory levels and assist in managing stock replenishment and orders.</li>
<li>Conduct regular store audits to ensure compliance with company policies and procedures.</li>
</ul><p><b>Requirements</b></p><ul>
<li>Proven experience in a retail management or supervisory role.</li>
<li>Strong leadership and team-building skills with the ability to motivate others.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Ability to analyze sales data and make informed decisions.</li>
<li>Detail-oriented with strong organizational skills.</li>
<li>Flexibility to work various shifts, including weekends and holidays.</li>
<li>Univercity diploma required; a degree in business or a related field is a plus.</li></ul></div>

Assistant Store Manager (Vadi İstanbul)

Guess Europe Sagl

<div>
 Guess, a renowned leader in the global fashion industry, is seeking a Assistant Store Manager to join our dynamic team. The successful candidate will support their team in daily operations, ensuring the store provides exceptional service and achieves its sales goals.
 <br/>
 <br/>
 <ul>
  <li>
   Assistant Store Manager in daily operations and overall management of the store
  </li>
  <li>
   Lead and motivate the sales team to achieve store sales goals and objectives
  </li>
  <li>
   Provide exceptional customer service by addressing customer inquiries and resolving issues
  </li>
  <li>
   Ensure product displays, signage, and merchandising standards are maintained throughout the store
  </li>
  <li>
   Assist in training and onboarding new employees to ensure a knowledgeable team
  </li>
  <li>
   Monitor inventory levels and assist in managing stock replenishment and orders
  </li>
  <li>
   Conduct regular store audits to ensure compliance with company policies and procedures
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Proven experience in a retail management or supervisory role
  </li>
  <li>
   Strong leadership and team-building skills with the ability to motivate others
  </li>
  <li>
   Excellent communication and interpersonal skills
  </li>
  <li>
   Ability to analyze sales data and make informed decisions
  </li>
  <li>
   Detail-oriented with strong organizational skills
  </li>
  <li>
   Flexibility to work various shifts, including weekends and holidays
  </li>
  <li>
   Univercity diploma required; a degree in business or a related field is a plus
  </li>
 </ul>
</div>


Assistant Store Manager (Emaar)

Samsung Electronics

<div>
 <p>
  <strong>
   Customer Service I Field Operations Support Assistant Manager
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  To be assigned in Customer Service Department, we are looking for a Field Operations Support Assistant Manager with below qualifications;
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Roles &amp; Responsibilities
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Field Operations Support Assistant Manager
  </strong>
  involves overseeing and supporting field operations of the Customer Service department, mostly for Home Appliances and AV products, ensuring that Samsung customers receive top quality support and services.
 </p>
 <ul>
  <li>
   Partner and performance management of Brand Engineer operation to ensure a smooth and efficient process, including procurements, certifications, administrative works of the related service accounts.
  </li>
  <li>
   Take ownership of improving field operation by working cooperatively with related departments and business partners. Coordinating with other departments such as HR, procurement, legal, finance, field and related departments in the customer service division to ensure that the needs of the operation is fulfilled.
  </li>
  <li>
   Creating and managing partner &amp; vendor contracts, monitoring SLA&rsquo;s, procurement processes.
  </li>
  <li>
   PnL management of the Brand Engineer operation, prepare budget plan, run variance analysis and rolling forecasts.
  </li>
  <li>
   Keep track of service income and operational costs to identify areas for improvement. Prepare regular reports and drive the implementation of actions focused on increasing field technicians productivity, service sales income and reducing costs.
  </li>
  <li>
   Manage the relationships with service B2B key accounts and make the agreements in line with providing proper administrative and financial requirements.
  </li>
  <li>
   Coordinate authorized service centers to acquire aftersales certifications of Turkish Standarts Institute (TSE) and manage certification cost, process and the operation of the partner company.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Skills And Qualifications
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   B.Sc. or Master degree from Business Administration, Engineering Departments, or Economics
  </li>
  <li>
   +5 years of experience in customer service, project management or related functions, preferably within the Consumer Electronics or related industries.
  </li>
  <li>
   Adaptive and entrepreneurial approach: demonstrates flexibility, energy, and initiative in fast-paced, unpredictable, and matrix business environment.
  </li>
  <li>
   Can work under pressure with tight deadlines and can handle escalations calmly and competently.
  </li>
  <li>
   Ability to collaborate with international teams and adapting strategies to align with global plan.
  </li>
  <li>
   Demonstrated skills at multi-tasking, planning and organization.
  </li>
  <li>
   Strong analytical and problem solving skills with result oriented mindset.
  </li>
  <li>
   Proficiency in leveraging data analytics to derive insights, identify trends to optimize after-sales processes.
  </li>
  <li>
   Strong commitment to understand operational needs and expectations, driving process optimization strategies across service center operations, Samsung departments and vendors.
  </li>
  <li>
   Advanced English skills, excellent written and verbal communication skills.
  </li>
  <li>
   Proficiency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc).
  </li>
 </ul>
 <p>
 </p>
</div>


Field Operations Support Assistant Manager

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