temizlik personeli

accounting manager

human resources manager

asst f&b manager

centre manager

housekeeping manager

Novotel Hotels

<div>
 <strong>
  Company Description
  <br/>
  <br/>
 </strong>
 "Why work for Accor?
 <br/>
 <br/>
 We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
 <br/>
 <br/>
 By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
 <br/>
 <br/>
 Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Lead and manage the housekeeping team to ensure efficient operations.
  </li>
  <li>
   Develop and implement housekeeping policies and procedures.
  </li>
  <li>
   Ensure high standards of cleanliness and guest satisfaction are maintained.
  </li>
  <li>
   Coordinate with other departments to ensure seamless service delivery.
  </li>
  <li>
   Manage inventory and order supplies as needed.
  </li>
  <li>
   Conduct regular inspections to ensure compliance with health and safety standards.
  </li>
  <li>
   Train and mentor housekeeping staff to enhance their skills and performance.
  </li>
  <li>
   Handle guest complaints and resolve issues promptly and effectively.
  </li>
  <li>
   Oversee the maintenance and repair of housekeeping equipment.
  </li>
  <li>
   Ensure compliance with company policies and procedures.
  </li>
  <li>
   Utilize skills in Housekeeping, Housekeeping Manager, and Kat Hizmetleri M&uuml;d&uuml;r&uuml; to enhance service quality.
   <br/>
   <br/>
  </li>
 </ul>
 Qualifications
 <br/>
 <br/>
 <ul>
  <li>
   Bachelor's degree in Administration of Tourism and Hotel or related fields.
  </li>
  <li>
   Minimum of 3 years and a maximum of 5 years of experience in an Executive Housekeeper position.
  </li>
  <li>
   Proficiency in English (Good).
  </li>
  <li>
   Experience in the Tourism / Hospitality sector is preferred.
  </li>
  <li>
   Strong leadership and team management skills.
  </li>
  <li>
   Excellent organizational and time management abilities.
  </li>
  <li>
   Ability to maintain high standards of cleanliness and guest satisfaction.
  </li>
  <li>
   Strong communication and interpersonal skills.
  </li>
  <li>
   Ability to work on-site.
   <br/>
   <br/>
  </li>
 </ul>
 Additional Information
 <br/>
 <br/>
 A team player
 <br/>
 <br/>
 Add diplomas/certifications required if needed. Your team and working environment:
 <br/>
 <br/>
 In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture
 <br/>
 <br/>
 Our commitment to Diversity &amp; Inclusion:
 <br/>
 <br/>
 We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
</div>


Housekeeping Manager

Accor

<div><b>Company Description</b><p><br>
&quot;Why work for Accor?<br>
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.<br>
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br>
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS&quot;</p><b><br>
Job Description</b><br>
<ul><li>
Lead and manage the housekeeping team to ensure efficient operations.</li><li>
Develop and implement housekeeping policies and procedures.</li><li>
Ensure high standards of cleanliness and guest satisfaction are maintained.</li><li>
Coordinate with other departments to ensure seamless service delivery.</li><li>
Manage inventory and order supplies as needed.</li><li>
Conduct regular inspections to ensure compliance with health and safety standards.</li><li>
Train and mentor housekeeping staff to enhance their skills and performance.</li><li>
Handle guest complaints and resolve issues promptly and effectively.</li><li>
Oversee the maintenance and repair of housekeeping equipment.</li><li>
Ensure compliance with company policies and procedures.</li><li>
Utilize skills in Housekeeping, Housekeeping Manager, and Kat Hizmetleri M&uuml;d&uuml;r&uuml; to enhance service quality.</li></ul><br>
<b>
Qualifications</b><br>
<ul><li>
Bachelor's degree in Administration of Tourism and Hotel or related fields.</li><li>
Minimum of 3 years and a maximum of 5 years of experience in an Executive Housekeeper position.</li><li>
Proficiency in English (Good).</li><li>
Experience in the Tourism / Hospitality sector is preferred.</li><li>
Strong leadership and team management skills.</li><li>
Excellent organizational and time management abilities.</li><li>
Ability to maintain high standards of cleanliness and guest satisfaction.</li><li>
Strong communication and interpersonal skills.</li><li>
Ability to work on-site.</li></ul><br>
<b>
Additional Information</b><p><br>
A team player<br>
Add diplomas/certifications required if needed. Your team and working environment:<br>
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br>
<br>
Our commitment to Diversity &amp; Inclusion:<br>
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></div>

Marriott International

<div><b>Additional Information</b><br>
<b>Job Number</b>25163136<br>
<b>Job Category</b>Rooms &amp; Guest Services Operations<br>
<b>Location</b>Sheraton Istanbul City Center, Haci Ahmet Mah, Istanbul, T&uuml;rkiye, T&uuml;rkiye, 34440<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Management<p></p><div><div><br>
<p><b>JOB SUMMARY</b></p><p><br>
</p><p>Serves as the property Manager on Duty and oversees all property operations during the overnight shift. Ensures that the highest levels of hospitality and service are provided during the overnight shift. Represents property management in resolving any guest or property related situation. Personally assisting in resolving any issues and completing tasks.</p><p><br>
</p><p><b>CANDIDATE PROFILE</b></p><p><br>
</p><p><b>Education and Experience</b></p>
<ul><li>High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.</li></ul>
<p>OR</p>
<ul><li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.</li></ul><p><br>
</p><p><b>CORE WORK ACTIVITIES</b></p><p><br>
</p><p><b>Monitoring Property Operations</b></p>
<ul><li>Monitors and ensures compliance with all Guidelines to Operations.</li></ul>
<ul><li>Ensures all employees are in proper uniform and are properly groomed (grooming standards in employee handbook).</li></ul>
<ul><li>Ensures employees are working in a safe environment.</li></ul>
<ul><li>Manages all period-end inventories.</li></ul><p><br>
</p><p><b>Supporting Profitability and Revenue Goals</b></p>
<ul><li>Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.</li></ul>
<ul><li>Assists in the response and resolution of all guest issues received directly from guests or from Guest Relations.</li></ul>
<ul><li>Assists accounts receivable clerk in all aspects of job and in keeping all invoices due below 60 days.</li></ul>
<ul><li>Monitors that the supervisor is researching/processing all chargebacks and rebates on a timely basis.</li></ul>
<ul><li>Administers plans and actions to keep chargebacks and rebates to a minimum.</li></ul>
<ul><li>Ensures all employees are adhering to proper cash handling procedures and monitors overage/shortages.</li></ul>
<ul><li>Manages employee hours.</li></ul>
<ul><li>Works with the leadership team of the property to identify and implement action plans to prevent the reoccurrence of guest issues.</li></ul><p><br>
</p><p><b>Supporting Human Resources Activities</b></p>
<ul><li>Promotes participation in property safety-related programs.</li></ul>
<ul><li>Monitors employee attendance and records absences/tardiness.</li></ul>
<ul><li>Promotes teamwork and employee morale.</li></ul>
<ul><li>Keeps employees informed regarding new operational procedures, standards, or programs.</li></ul>
<ul><li>Assists supervisors in handling employee performance issues (e.g., performance reviews, counseling, and recommendations).</li></ul>
<ul><li>Ensures all employees have complete knowledge of emergency procedures.</li></ul>
<ul><li>Encourages employee relations through gifts, parties, outings.</li></ul>
<ul><li>Creates incentives that will promote better service and profit for the property.</li></ul>
<ul><li>Assists operations manager in processing employee payroll weekly.</li></ul></div><p></p><div><br>
</div><p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><p></p><p>
When you join the Sheraton family, you become a member of its global community. We&rsquo;ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you&rsquo;re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be &lsquo;The World&rsquo;s Gathering Place&rsquo;. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.</p></div></div>

Night Manager I

<div><b>Additional Information</b><br>
<b>Job Number</b>25166174<br>
<b>Job Category</b>Rooms &amp; Guest Services Operations<br>
<b>Location</b>The St. Regis Istanbul, Mim Kemal Oke Cad No 35, Istanbul, T&uuml;rkiye, T&uuml;rkiye, 34367<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Management<p></p><div><div><br>
<p><b>JOB SUMMARY</b></p><p><br>
</p><p>Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.</p><p><br>
</p><p><b>CANDIDATE PROFILE</b></p><p><br>
</p><p><b>Education and Experience</b></p>
<ul><li>High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.</li></ul>
<p>OR</p>
<ul><li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.</li></ul><p><br>
</p><p><b>CORE WORK ACTIVITIES</b></p><p><br>
</p><p><b>Supporting Property Operations and Guest Relations Needs</b></p>
<ul><li>Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.</li></ul>
<ul><li>Communicates any variations to the established norms to the appropriate department in a timely manner.</li></ul>
<ul><li>Sends copy of MOD report to all departments on a daily basis.</li></ul>
<ul><li>Strives to improve service performance.</li></ul>
<ul><li>Ensures compliance with all policies, standards and procedures.</li></ul>
<ul><li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li></ul><p><br>
</p><p><b>Supporting Profitability Goals</b></p>
<ul><li>Understands and complies with loss prevention policies and procedures.</li></ul>
<ul><li>Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.</li></ul>
<ul><li>Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.</li></ul><p><br>
</p><p><b>Managing the Guest Experience</b></p>
<ul><li>Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul>
<ul><li>Provides immediate assistance to guests as requested.</li></ul>
<ul><li>Serves as a leader in displaying outstanding hospitality skills.</li></ul>
<ul><li>Sets a positive example for guest relations.</li></ul>
<ul><li>Responds to and handles guest problems and complaints.</li></ul>
<ul><li>Ensures employees understand customer service expectations and parameters.</li></ul>
<ul><li>Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction.</li></ul>
<ul><li>Participates in the development and implementation of corrective action plans to improve guest satisfaction.</li></ul>
<ul><li>Records guest issues in the guest response tracking system.</li></ul><p><br>
</p><p><b>Assisting Human Resources Activities</b></p>
<ul><li>Participates as needed in the investigation of employee and guest accidents.</li></ul>
<ul><li>Observes service behaviors of employees and providing feedback to individuals.</li></ul>
<ul><li>Conducts regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance.</li></ul>
<ul><li>Celebrates successes and publicly recognizes the contributions of team members.</li></ul>
<ul><li>Ensures employees are cross-trained to support successfully daily operations.</li></ul>
<ul><li>Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.</li></ul>
<ul><li>Understands and, if necessary, implements all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.</li></ul></div><p></p><div><br>
</div><p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><p></p><p>
Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.</p></div></div>

Duty Manager

Rixos

<div><b>Company Description</b><p><br>
Rixos Hotels, with 25 years of experience in the tourism sector, continues to grow worldwide as a Turkish brand with new investments, driven by a management model based on dynamic, flexible, and proactive strategies. Currently, we operate 43 different hotels, theme parks, and special projects across 3 continents and 8 countries.</p><p>
In Turkey, we provide services to our guests in various concepts with a talented workforce of approximately 8,000 people in the Antalya, Mu&#287;la, and Istanbul regions.</p><p>
We are seeking a valuable team member for the position of &ldquo;<b>Guest Relations Agent&quot; </b>to be considered at Rixos Tersane &#304;stanbul.</p><p></p><b><br>
Job Description</b><br>
<ul><li>
Guest Relations Agent to provide high-quality service to our hotel guests. Address complaints and go the extra mile to make sure our guests are satisfied,</li><li>
Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities,</li><li>
Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem,</li><li>
Follow up with guests to ensure their requests or problems have been met to their satisfaction,</li><li>
Receive, record, and relay messages accurately, completely, and legibly. Respond to special requests from guests with unique needs,</li><li>
Communicate VIP arrivals to designated personnel for escort and delivery of amenities,</li><li>
Review arrival lists to welcome guests,</li><li>
Attend to special guests (e.g. VIPs) and answer their inquiries,</li><li>
Help prepare welcome folders with collateral (e.g. room service menus, area descriptions),</li><li>
Provide information about amenities, area and venues and promote services,</li><li>
Anticipate guest needs and build guest loyalty,</li><li>
Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages),</li><li>
Address customer complaints and escalate to Guest Relations Manager when needed,</li><li>
Record information in the logbook daily,</li><li>
Ensure compliance with health and quality standards.</li></ul><br>
<b>
Qualifications</b><br>
<ul><li>
Diploma degree in related field,</li><li>
Experience in a similar position,</li><li>
Excellent reading, writing and oral proficiency in English Language,</li><li>
Ability to work within a team,</li><li>
Ability to focus attention on guest needs, remaining calm and courteous at all times.</li></ul></div>

Guest Relations Agent

Rixos Hotels

<div>
 <strong>
  Company Description
  <br/>
  <br/>
 </strong>
 Rixos Hotels, with 25 years of experience in the tourism sector, continues to grow worldwide as a Turkish brand with new investments, driven by a management model based on dynamic, flexible, and proactive strategies. Currently, we operate 43 different hotels, theme parks, and special projects across 3 continents and 8 countries.
 <br/>
 <br/>
 In Turkey, we provide services to our guests in various concepts with a talented workforce of approximately 8,000 people in the Antalya, Mu&gbreve;la, and Istanbul regions.
 <br/>
 <br/>
 We are seeking a valuable team member for the position of &ldquo;
 <strong>
  Guest Relations Agent"
 </strong>
 to be considered at Rixos Tersane &Idot;stanbul.
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Guest Relations Agent to provide high-quality service to our hotel guests. Address complaints and go the extra mile to make sure our guests are satisfied,
  </li>
  <li>
   Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities,
  </li>
  <li>
   Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem,
  </li>
  <li>
   Follow up with guests to ensure their requests or problems have been met to their satisfaction,
  </li>
  <li>
   Receive, record, and relay messages accurately, completely, and legibly. Respond to special requests from guests with unique needs,
  </li>
  <li>
   Communicate VIP arrivals to designated personnel for escort and delivery of amenities,
  </li>
  <li>
   Review arrival lists to welcome guests,
  </li>
  <li>
   Attend to special guests (e.g. VIPs) and answer their inquiries,
  </li>
  <li>
   Help prepare welcome folders with collateral (e.g. room service menus, area descriptions),
  </li>
  <li>
   Provide information about amenities, area and venues and promote services,
  </li>
  <li>
   Anticipate guest needs and build guest loyalty,
  </li>
  <li>
   Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages),
  </li>
  <li>
   Address customer complaints and escalate to Guest Relations Manager when needed,
  </li>
  <li>
   Record information in the logbook daily,
  </li>
  <li>
   Ensure compliance with health and quality standards.
   <br/>
   <br/>
  </li>
 </ul>
 Qualifications
 <br/>
 <br/>
 <ul>
  <li>
   Diploma degree in related field,
  </li>
  <li>
   Experience in a similar position,
  </li>
  <li>
   Excellent reading, writing and oral proficiency in English Language,
  </li>
  <li>
   Ability to work within a team,
  </li>
  <li>
   Ability to focus attention on guest needs, remaining calm and courteous at all times.
  </li>
 </ul>
</div>


HSH Group (owner and operator of The Peninsula Hotels)

<div><div>Set along the dazzling Bosphorus waterfront in the historic district of Karak&ouml;y, The Peninsula Istanbul provides a showcase for both vibrant Turkish culture and superlative hospitality within Galataport, a new waterfront revitalisation project. The hotel is comprised of four exquisite buildings &ndash; three of them historic and beautifully restored &ndash; and welcomes guests arriving by land or sea.</div><br>
<div></div>
<ul>
<li><div>An exceptional opportunity to join our high-profile hotel in Istanbul.</div>
</li>
<li><div>The Peninsula Hotels espouses luxury service, dedication to our customers, and commitment to our employees.</div>
</li>
<li><div>Be a part of the highly experienced team.</div></li></ul><br>
<div>
</div><div><b>Key Accountabilities</b></div><br>
<div></div>
<ul>
<li><div>Ensure the immaculate upkeep and the resulting favourable first impression in Public Areas and toilets.</div>
</li>
<li><div>Makes routine checks of all hotel public areas, including front entrance to ensure the cleanliness and neatness at all times.</div>
</li>
<li><div>Provides discreet and courteous service in designated area and offers help to guests if necessary.</div>
</li>
<li><div>Responsible for the proper upkeep of supply baskets, supply cabinets and store rooms.</div>
</li>
<li><div>Informs Public Area Supervisor of any reoccurring problems, missing ,broken ,stained or burnt items in the public areas, corridors and back landings.</div>
</li>
<li><div>Ensure efficient operation of the Housekeeping department.</div>
</li>
<li><div>Forwards any lost and found items to Housekeeping office.</div></li></ul><br>
<div>
</div><div><b>General requirements</b></div><br>
<div></div>
<ul>
<li><div>Minimum 2-3 years&rsquo; experience in a similar role in a Luxury Hotel environment with similar standards and expectations.</div>
</li>
<li><div>Knowledge of using cleaning tools, chemicals, machinery and the ability to provide friendly services to guests.</div>
</li>
<li><div>Must be able to work in a fast paced and customer service-oriented environment; to perform under pressure and meet deadlines in a timely manner.</div>
</li>
<li><div>Must be able to work as part of a team as well as to complete assignments independently, to take instructions from supervisors, and to exercise proper problem-solving skills.</div>
</li>
<li><div>Innovative and a natural organiser, highly detailed and able to engage with guests.</div>
</li>
<li><div>Turkish communication proficiency, and English as a secondary language is preferred.</div></li></ul><br>
<div>
</div><div>We would be delighted to receive your CV and will liaise directly with suitable applicants.</div></div><div></div>

Public Area Attendant

Explore 399+ Housekeeping manager in Istanbul this October. Find roles across top companies and apply now to boost your career.

399 housekeeping manager jobs IN Istanbul

Housekeeping Manager

Housekeeping Manager

Night Manager I

Duty Manager

Guest Relations Agent

Guest Relations Agent

Public Area Attendant