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Hilton

<div>Duty Manager
Hilton Istanbul Bosphorus - Making Hotel History in Istanbul Since 1955
Hilton Istanbul Bosphorus holds a special place in history as the first Hilton hotel built outside the Americas. Since 1955, we&rsquo;ve set the scene for some of the grandest moments, most exciting events, and biggest stars in modern Turkey. Learn how it all began before you make your own memories at Hilton Istanbul Bosphorus.
Historic Moments at Hilton Istanbul
<ul><li>Hilton Istanbul was the first modern hotel built in Europe after the Second World War.</li>
<li>Hilton Istanbul appears in the opening scene of 1963&rsquo;s From Russia with Love, starring Sean Connery as James Bond.</li>
<li>Istanbul&rsquo;s first discotheque, Cloud 9, opened at Hilton Istanbul in 1972.</li>
<li>Pilsen Pub, built in Hilton Istanbul in 1972, was the home of Istanbul&rsquo;s first happy hour.</li>
<li>Muhammad Ali was staying at Hilton Istanbul when he announced his retirement from boxing in 1976.</li>
<li>Hilton Istanbul has hosted royalty, politicians, and famous figures including Grace Kelly, Sophia Loren, and Louis Armstrong.</li>
</ul>Hilton Istanbul Bosphorus has been also described as the university of tourism and filling the earth with the light and warmth of hospitality since 1955.
As Hilton T&uuml;rkiye we have been awarded with the Great Place to Work Academy &ndash; Best Place to Work award many times.
THE ROLE:
We are looking for the potential candidate for Duty Manager position in our Legendary Hotel Hilton Istanbul Bosphorus.
BENEFITS
<ul><li>Competitive Salary
</li><li>Health Insurance or Private Pension after 6 months of service</li>
<li>Carpark subscription on team member rate</li>
<li>Go Hilton: Team member rate while staying in Hilton Hotels both in &amp; out of Turkey.</li>
<li>50% discount on personal food &amp; beverage consumption in the hotels.
</li><li>Social aid package</li>
<li>Free laundry and dry cleaning for business attire</li>
<li>Extended nursing hours of 1,5 hours until the baby reaches to 18 months (for new mother team members)</li>
<li>1 day paid leave on the first school day of the children (only 1st day of the 1st class) for female team members</li>
<li>Paid Paternity leave &ndash; 14 days</li>
<li>Unlimited Training and development opportunities in and out of the Hotel</li>
<li>Unlimited online courses opportunities from our own Hilton University</li>
</ul>What will I be doing?
<ul><li>As a Duty Manager, specifically, you would be responsible for performing the following tasks to the highest standards:</li>
<li>To provide consistent and superior service, and maintain high service standards</li>
<li>Actively seeking verbal feedback from customers on a regular basis.</li>
<li>Agreeing and implementing actions to improve customer service.</li>
<li>Positively dealing with and learning from customer complaints and comments.</li>
<li>Making sure all customer requests and queries are responded to promptly and effectively.</li>
<li>Welcoming personally &lsquo;special attention&rsquo; and VIP guests.</li>
<li>To be fully aware and competent in accident report procedures, maintenance fault reporting procedures, fire policy and procedure, bomb threat procedure, procedure in case of doctor assistance required and First Aid</li>
<li>To have perfect knowledge of company&rsquo;s Health &amp; Safety Policy, and to act always accordingly.</li>
<li>To have thorough knowledge of department Brand Standards.</li>
<li>Editing Duty Manager Log daily and distributing it to all related people.</li>
<li>Ensuring all comments referring to SALT and Guest Assistance are inserted in guest profile for future reference.</li>
<li>Having a detailed knowledge and daily completion of the DM checklist.</li>
<li>Ensuring daily follow up on DM reports are done by appropriate department</li>
<li>Reporting any defects and faults to appropriate department and following up on it</li>
<li>To contribute to the overall security of the hotel by reporting any unusual occurrences to security department.</li>
<li>Ensuring the shift is reviewed and hand over and briefings are carried out.</li>
<li>Maintaining in-depth technical knowledge and skills required for the job.</li>
<li>Work within all pre-set budgetary limits.</li>
</ul>What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
<ul><li>Hospitality - We're passionate about delivering exceptional guest experiences.</li>
<li>Integrity - We do the right thing, all the time.</li>
<li>Leadership - We're leaders in our industry and in our communities.</li>
<li>Teamwork - We're team players in everything we do.</li>
<li>Ownership - We're the owners of our actions and decisions.</li>
<li>Now - We operate with a sense of urgency and discipline</li>
</ul>If your values match ours, we are also looking for your ability to;
<ul><li>Comply with all Hilton International company policies.</li>
<li>Comply with all systems and procedures as laid down by the DO, GM and Hilton International.</li>
<li>Act in accordance with fire, health and safety regulations and follow the correct procedures when required</li>
<li>The management reserves the right to change/extend this statement if necessary at any point of time during her/his employment.</li>
<li>The holder of this statement can be asked to take on other tasks in addition of the ones stated, in a reasonable framework</li>
</ul>Work Location : Hilton Istanbul Bosphorus</div>

Duty Manager

<div>
 
 
 Hilton Istanbul Bosphorus - Making Hotel History in Istanbul Since 1955
 
 
 
 
 
 Hilton Istanbul Bosphorus holds a special place in history as the first Hilton hotel built outside the Americas. Since 1955, we&rsquo;ve set the scene for some of the grandest moments, most exciting events, and biggest stars in modern Turkey. Learn how it all began before you make your own memories at Hilton Istanbul Bosphorus.
 
 
 
 
 
 Historic Moments at Hilton Istanbul
 
 
 
 
 <ul>
 <li>
 Hilton Istanbul was the first modern hotel built in Europe after the Second World War.
 </li>
 </ul>
 <ul>
 <li>
 Hilton Istanbul appears in the opening scene of 1963&rsquo;s From Russia with Love, starring Sean Connery as James Bond.
 </li>
 </ul>
 <ul>
 <li>
 Istanbul&rsquo;s first discotheque, Cloud 9, opened at Hilton Istanbul in 1972.
 </li>
 </ul>
 <ul>
 <li>
 Pilsen Pub, built in Hilton Istanbul in 1972, was the home of Istanbul&rsquo;s first happy hour.
 </li>
 </ul>
 <ul>
 <li>
 Muhammad Ali was staying at Hilton Istanbul when he announced his retirement from boxing in 1976.
 </li>
 </ul>
 <ul>
 <li>
 Hilton Istanbul has hosted royalty, politicians, and famous figures including Grace Kelly, Sophia Loren, and Louis Armstrong.
 
 
 
 </li>
 </ul>
 Hilton Istanbul Bosphorus has been also described as the university of tourism and filling the earth with the light and warmth of hospitality since 1955.
 
 
 As Hilton T&uuml;rkiye we have been awarded with the Great Place to Work Academy &ndash; Best Place to Work award many times.
 
 
 
 THE ROLE:
 
 
 
 We are looking for the potential candidate for
 
 Duty Manager
 
 position in our Legendary Hotel Hilton Istanbul Bosphorus.
 
 
 
 Benefits
 
 
 
 <ul>
 <li>
 Competitive Salary
 </li>
 <li>
 Health Insurance or Private Pension after 6 months of service
 </li>
 <li>
 Carpark subscription on team member rate
 </li>
 <li>
 Go Hilton: Team member rate while staying in Hilton Hotels both in &amp; out of Turkey.
 </li>
 <li>
 50% discount on personal food &amp; beverage consumption in the hotels.
 </li>
 <li>
 Social aid package
 </li>
 <li>
 Free laundry and dry cleaning for business attire
 </li>
 <li>
 Extended nursing hours of 1,5 hours until the baby reaches to 18 months (for new mother team members)
 </li>
 <li>
 1 day paid leave on the first school day of the children (only 1st day of the 1st class) for female team members
 </li>
 <li>
 Paid Paternity leave &ndash; 14 days
 </li>
 <li>
 Unlimited Training and development opportunities in and out of the Hotel
 </li>
 <li>
 Unlimited online courses opportunities from our own Hilton University
 
 
 
 </li>
 </ul>
 
 What will I be doing?
 
 
 
 <ul>
 <li>
 As a Duty Manager, specifically, you would be responsible for performing the following tasks to the highest standards:
 </li>
 <li>
 To provide consistent and superior service, and maintain high service standards
 </li>
 <li>
 Actively seeking verbal feedback from customers on a regular basis.
 </li>
 <li>
 Agreeing and implementing actions to improve customer service.
 </li>
 <li>
 Positively dealing with and learning from customer complaints and comments.
 </li>
 <li>
 Making sure all customer requests and queries are responded to promptly and effectively.
 </li>
 <li>
 Welcoming personally &lsquo;special attention&rsquo; and VIP guests.
 </li>
 <li>
 To be fully aware and competent in accident report procedures, maintenance fault reporting procedures, fire policy and procedure, bomb threat procedure, procedure in case of doctor assistance required and First Aid
 </li>
 <li>
 To have perfect knowledge of company&rsquo;s Health &amp; Safety Policy, and to act always accordingly.
 </li>
 <li>
 To have thorough knowledge of department Brand Standards.
 </li>
 <li>
 Editing Duty Manager Log daily and distributing it to all related people.
 </li>
 <li>
 Ensuring all comments referring to SALT and Guest Assistance are inserted in guest profile for future reference.
 </li>
 <li>
 Having a detailed knowledge and daily completion of the DM checklist.
 </li>
 <li>
 Ensuring daily follow up on DM reports are done by appropriate department
 </li>
 <li>
 Reporting any defects and faults to appropriate department and following up on it
 </li>
 <li>
 To contribute to the overall security of the hotel by reporting any unusual occurrences to security department.
 </li>
 <li>
 Ensuring the shift is reviewed and hand over and briefings are carried out.
 </li>
 <li>
 Maintaining in-depth technical knowledge and skills required for the job.
 </li>
 <li>
 Work within all pre-set budgetary limits.
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
 
 
 <ul>
 <li>
 Hospitality - We're passionate about delivering exceptional guest experiences.
 </li>
 <li>
 Integrity - We do the right thing, all the time.
 </li>
 <li>
 Leadership - We're leaders in our industry and in our communities.
 </li>
 <li>
 Teamwork - We're team players in everything we do.
 </li>
 <li>
 Ownership - We're the owners of our actions and decisions.
 </li>
 <li>
 Now - We operate with a sense of urgency and discipline
 
 
 
 </li>
 </ul>
 
 If your values match ours, we are also looking for your ability to;
 
 
 
 <ul>
 <li>
 Comply with all Hilton International company policies.
 </li>
 <li>
 Comply with all systems and procedures as laid down by the DO, GM and Hilton International.
 </li>
 <li>
 Act in accordance with fire, health and safety regulations and follow the correct procedures when required
 </li>
 <li>
 The management reserves the right to change/extend this statement if necessary at any point of time during her/his employment.
 </li>
 <li>
 The holder of this statement can be asked to take on other tasks in addition of the ones stated, in a reasonable framework
 
 
 
 </li>
 </ul>
 Work Location : Hilton Istanbul Bosphorus
 
 
 
 Work Locations
 
 
 
 Hilton Istanbul Bosphorus
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Hilton Hotels &amp; Resorts
 
 
 
 Advertised Salary
 
 
 
 NA
 
 
 
 Job
 
 
 
 Guest Services, Operations, and Front Office
</div>

Swissotel

<div>Company Description 
Where passion drives life, join us at Accor! 
As one of the world&rsquo;s leading hospitality groups, Accor shapes the industry with more than 45 brands, over 5,700 hotels, and more than 10,000 restaurants across 110 countries. 
With a focus on innovation and excellence, Accor invites you to a world where you can develop yourself, feel at home, and make a difference through each brand. 
If you're looking to be part of a global team and set new milestones in your career, join the Accor family and let&rsquo;s shape the future together!
Pioneering the art of responsible hospitality connecting cultures, with heartfelt care.
&#10024; Hospitality is a work of heart. 
Join us and become a Heartist&reg;.
Swiss&ocirc;tel The Bosphorus, Istanbul
As one of Istanbul&rsquo;s most distinguished hotels, Swiss&ocirc;tel The Bosphorus is located in Be&#351;ikta&#351; and has been providing an exceptional five-star luxury accommodation experience since 1991.
Featuring 566 rooms and suites, 29 event venues, and 3 grand ballrooms, Swiss&ocirc;tel offers a sophisticated environment for meetings and events, accommodating groups ranging from 5 to 1,200 guests.
Besides being a luxury hotel, Swiss&ocirc;tel is also a premier gastronomic destination. You will have the opportunity to advance your career within famous restaurants and bars such as Chalet, 16 Roof, Madhu&rsquo;s and Sabrosa.
Are you ready to join this esteemed brand and take the next step in your career at Swiss&ocirc;tel?
Diversity &amp; Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration. 
Job Description<ul><li> 
Supervise and guide the Front Office team, delegating tasks across different areas when necessary.</li><li>
Monitor, check, and report on daily room status.</li><li>
Ensure effective communication and cooperation with Housekeeping regarding room discrepancies and resolve any inconsistencies.</li><li>
Oversee guest check-in and check-out procedures in line with hotel standards.</li><li>
Control guaranteed reservations, long-stay agreements, and group bookings.</li><li>
Verify prepayments, billing processes, and credit card authorizations.</li><li>
Coordinate arrivals and departures for individual and group guests, ensuring their special requests are met.</li><li>
Ensure preparation of daily reports, &ldquo;Flag Report,&rdquo; and bucket controls.</li><li>
Maintain departmental communication through memo distribution and keep the Front Office board up to date.</li><li>
Train, guide, and support the development of interns and new employees.</li><li>
Represent the Front Office Supervisor in his/her absence.</li><li>
Handle guest complaints effectively and coordinate with other departments when required.</li><li>
Be familiar with and apply hotel security and fire safety procedures.</li><li>
Conduct daily credit checks and ensure proper cash closure procedures are followed.</li><li>
Participate in recruitment processes, and support the training and professional development of the team.</li><li>
Perform any other tasks assigned by the management.</li></ul> 
Qualifications<ul><li> 
Degree in Tourism &amp; Hospitality Management or a related field.</li><li>
Previous experience in a similar role within 4- or 5-star hotels.</li><li>
Strong knowledge of Front Office operations and hotel systems (Opera PMS preferred).</li><li>
Excellent leadership, team management, and problem-solving skills.</li><li>
Guest-oriented, with strong communication and interpersonal skills.</li><li>
Flexible to work shifts, including night duty.</li><li>
Fluent in English (a second foreign language is an asset).</li><li>
Proficient in MS Office applications.</li><li>
Ability to work under pressure and adapt to a fast-paced environment.</li></ul></div>

Four Seasons

<div>About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
A timeless palace between the continents. Proudly standing on the shores of the scenic Bosphorus &ndash; the storied strait that links Europe and Asia &ndash; our lovingly restored, 19th-century Ottoman palace brings together Istanbul&rsquo;s ancient architecture, warm Turkish hospitality and contemporary accommodations. Relax in one of our traditional hammams, spend an afternoon lounging around our outdoor pool, and savour Anatolian delicacies as you admire the soaring minarets and towers of the city&rsquo;s inimitable waterfront skyline. We&rsquo;ll show you a seldom-seen side of Istanbul during your stay with us.
Four Seasons Hotel Istanbul at the Bosphorus is seeking a Bell Captain. Don't miss this unique opportunity to be part of our award winning team, while excelling your career with the world's leading luxury hotel company!
About Four Seasons
 
 
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
 
 
About the location:
 
 
A timeless palace between the continents. Proudly standing on the shores of the scenic Bosphorus &ndash; the storied strait that links Europe and Asia &ndash; our lovingly restored, 19th-century Ottoman palace brings together Istanbul&rsquo;s ancient architecture, warm Turkish hospitality and contemporary accommodations. Relax in one of our traditional hammams, spend an afternoon lounging around our outdoor pool, and savour Anatolian delicacies as you admire the soaring minarets and towers of the city&rsquo;s inimitable waterfront skyline. We&rsquo;ll show you a seldom-seen side of Istanbul during your stay with us.
 
 
Please note - this is a local position, only candidates with existing work permit in Turkey (either Turkish Nationals or Turkish ID holders will be considered).
 
 
Four Seasons Hotels Istanbul at the Bosphorus is seeking a Guest Services Manager. Don't miss this unique opportunity to be part of our award winning team, while excelling your career with the world's leading luxury hotel company!
 
 
Join our Team
 
 
The Guest Services Manager is responsible for providing FS quality service to hotel guests and patrons, managing the arrival and departure experiences, event activities, and in-house guest interactions with a positive attitude, hotel knowledge, and attention to detail. They work directly with the Front Office Manager.
 
 
Ideal Candidate
 
 
We are looking for individuals who possess 
 
 
<ul><li>Interviews, trains and schedules the Guest Services Staff. Supervises day-to-day performance of the staff. Coaches staff to achieve Core and Service Culture standards. Conducts performance reviews. Disciplines staff as needed.
</li><li>Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner making recommendations based on local knowledge and hotel practices.
</li><li>Participate to all operation meetings, runs departmental meetings,
</li><li>Arrival preparation, greeting, room escort, in room orientation, group arrival &amp; departure operation,
</li><li>Room inspections for VIP arrivals,
</li><li>Lobby coverage, Front desk coverage, Concierge coverage,
</li><li>Departure operation, complaint handling, daily guest interactions,
</li><li>Duty Manager responsibilities,
</li><li>Event operations, Hotel taxi operation,
</li><li>Parking Garage operation
</li></ul>The ideal candidate has a minimum of three years of experience in Hospitality Industry or Hotel operations. A degree in a related field is preferred, however, not essential if applicants have previous relevant work experience.
 
 
About Four Seasons Hotels Istanbul
 
 
A thriving metropolis that connects continents, cultures and religions, Istanbul captivates all who visit. Within this cradle of civilization, Four Seasons provides an oasis of quality and beauty in two unsurpassed locations. Four Seasons Hotel Istanbul at the Bosphorus shines with a modern, almost resort-like experience that welcomes guests with luxurious sophistication. Like staying in a friend&rsquo;s home, Four Seasons Hotel Istanbul at Sultanahmet greets guests with a warm embrace, and ushers them to a front row seat to culture, peeling back layers of history as they discover more about the world.
 
 
Sky&rsquo;s the Limit
 
 
Four Seasons Hotels and Resorts have been ranked FORTUNE magazine&rsquo;s &lsquo;100 Best Companies to Work For&rsquo; every year since 1998... Come and find out why! With over 100 hotels in 38 countries, Four Seasons is dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. The deeply instilled Four Seasons culture is personified by its employees &ndash; people who share a single focus and are inspired to offer great service. 
 
 
What To Expect
 
 
Competitive Salary &amp; Wages
 
 
Private Health Insurance
 
 
Excellent Learning and Development opportunities
 
 
Complimentary Accommodation at other Four Seasons Hotels and Resorts
 
 
Complimentary Dry Cleaning for Business Attire
 
 
Complimentary Employee Meals
 
 
Discounted Indoor Parking Privileges
 
 
&hellip; and so much more!
 
 
Learn more about what it is like to work at Four Seasons, visit us:
 
 
http://jobs.fourseasons.com/
 
 
https://www.linkedin.com/company/four-seasons-hotels-and-resorts
 
 
https://www.facebook.com/FourSeasonsJobs
 
 
https://twitter.com/FourSeasonsJobs
 
 
Legal Disclaimer
 
 
7 Nisan 2016 tarihli Resmi Gazetede y&uuml;r&uuml;rl&uuml;&#287;e giren 6698 Say&#305;l&#305; Ki&#351;isel Verileri Koruma Kanununa istinaden, &ouml;zge&ccedil;mi&#351;inizde yer alan ki&#351;isel bilgileriniz kurum b&uuml;nyesinde olu&#351;acak mevcut ve gelecek i&#351;e al&#305;m talepleri do&#287;rultusunda istihdam ama&ccedil;l&#305; kullan&#305;lacak olup, ki&#351;isel bilgileriniz veri taban&#305;m&#305;zda gizlilik i&ccedil;erisinde saklanacakt&#305;r.
 
 
&Ouml;zge&ccedil;mi&#351;inizin veri taban&#305;m&#305;zda istemedi&#287;iniz takdirde contactus.bosphorus@fourseasons.com adresi ile ileti&#351;ime ge&ccedil;menizi rica ederiz.</div>

Bell Captain

Innovance Consultancy

<div>
 
 
 Sales &amp; Business Operations Specialist
 
 
 
 
 
 
 📍 Full-time | Onsite &ndash; Maslak, Istanbul
 
 
 
 
 
 
 Role Overview
 
 
 
 As we expand our sales team, we are looking for a fast-learning, analytical, and agile
 
 Sales &amp; Business Operations Specialist
 
 who can take full ownership of key operational processes. This role will be responsible for proposal preparation, client coordination, documentation management, contract/protocol follow-up, and cross-functional alignment between internal teams.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Coordinate the preparation and version tracking of proposals and sales presentation materials, ensuring seamless communication with relevant teams
 </li>
 <li>
 Maintain and update CRM records, ensure timely data entry, and generate regular reports
 </li>
 <li>
 Support the follow-up of contract and protocol processes with clients and legal teams; assist sales and account managers as needed
 </li>
 <li>
 Manage documentation workflows end-to-end, including signatures, stamp duty, courier dispatch, and legal tracking
 </li>
 <li>
 Collaborate with sales and marketing teams to share client information and coordinate campaign processes
 </li>
 <li>
 Verify contract checkpoints before invoicing for clients with special workflows or custom agreements
 </li>
 <li>
 Track sales team responsibilities within internal quality procedures and ensure related documentation is up to date
 </li>
 <li>
 Prepare reports, analyses, and presentations for the Sales Director and senior management
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Minimum
 
 2 years of experience
 
 in sales operations, business operations, or contract management
 </li>
 <li>
 Strong attention to detail in managing documentation and legal/commercial processes
 </li>
 <li>
 Proficiency in CRM systems and Microsoft Office tools, especially Excel and PowerPoint
 </li>
 <li>
 Familiarity with legal and commercial documentation
 </li>
 <li>
 Ability to work independently in low-structure environments and create documents using previous references
 </li>
 <li>
 Excellent
 
 written and verbal communication skills
 
 in both internal and client-facing settings
 </li>
 <li>
 
 Advanced proficiency in English
 
 </li>
 <li>
 Experience in
 
 IT, consulting, or technology-driven companies
 
 is a strong plus
 </li>
 <li>
 Agile, analytical, proactive, and adaptable to fast-paced environments
 </li>
 </ul>
 
 
 
 
 If you're ready to play a key role in building and scaling sales operations, and thrive in taking initiative and creating structure, we'd love to hear from you.
 
 
 
 
 
 
 For details:
 
 
 <ul>
 <li>
 Visit:
 
 www.innovance.com.tr
 
 </li>
 <li>
 Follow us on LinkedIn:
 
 www.linkedin.com/company/innovance-consultancy
 
 </li>
 <li>
 Follow us on Instagram:
 
 www.instagram.com/innovanceconsultancy
 
 </li>
 <li>
 Follow us on Medium:
 
 www.medium.com/innovance-company-blog
 
 </li>
 <li>
 Follow us on X:
 
 https://x.com/Innovance2017
 
 </li>
 </ul>
 
 
</div>

Sales & Business Operations Specialist

Marriott International

<div>Additional Information 
Job Number25128493 
Job CategoryRooms &amp; Guest Services Operations 
LocationLe M&eacute;ridien Istanbul Etiler, Cengiz Topel Caddesi No: 39, Istanbul, T&uuml;rkiye, T&uuml;rkiye, 34337 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY 
Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.</li></ul>
OR
<ul><li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</li></ul> 
CORE WORK ACTIVITIES 
Leading Guest Services Teams
<ul><li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li></ul>
<ul><li>Encourages and builds mutual trust, respect, and cooperation among team members.</li></ul>
<ul><li>Serves as a role model to demonstrate appropriate behaviors.</li></ul>
<ul><li>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li></ul>
<ul><li>Celebrates successes and publicly recognizes the contributions of team members.</li></ul>
<ul><li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li></ul> 
Maintaining Guest Services and Front Desk Goals
<ul><li>Develops specific goals and plans to prioritize, organize, and accomplish your work.</li></ul>
<ul><li>Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.</li></ul>
<ul><li>Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.</li></ul>
<ul><li>Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.</li></ul>
<ul><li>Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.</li></ul>
<ul><li>Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management areas of department.</li></ul> 
Ensuring Exceptional Customer Service
<ul><li>Provides services that are above and beyond for customer satisfaction and retention.</li></ul>
<ul><li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li></ul>
<ul><li>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li></ul>
<ul><li>Serves as a leader in displaying outstanding hospitality skills.</li></ul>
<ul><li>Sets a positive example for guest relations.</li></ul>
<ul><li>Responds to and handles guest problems and complaints.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul>
<ul><li>Observes service behaviors of employees and provides feedback to individuals.</li></ul>
<ul><li>Strives to improve service performance.</li></ul>
<ul><li>Provides immediate assistance to guests as requested.</li></ul>
<ul><li>Ensures employees understand customer service expectations and parameters.</li></ul>
<ul><li>Participates in the development and implementation of corrective action plans to improve guest satisfaction.</li></ul> 

Implementing Projects and Policies
<ul><li>Implements the customer recognition/service program, communicating and ensuring the process.</li></ul>
<ul><li>Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.</li></ul>
<ul><li>Manages payroll administration.</li></ul> 
Conducting Human Resource Activities
<ul><li>Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li></ul>
<ul><li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li></ul>
<ul><li>Participates in employee progressive discipline procedures.</li></ul>
<ul><li>Uses all available on the job training tools for employees.</li></ul>
<ul><li>Solicits employee feedback, utilizes an &ldquo;open door&rdquo; policy and reviews employee satisfaction results to identify and address employee problems or concerns.</li></ul>
<ul><li>Supervises on-going training initiatives and conducts training when appropriate.</li></ul>
<ul><li>Participates in the employee performance appraisal process, providing feedback as needed.</li></ul> 
Additional Responsibilities
<ul><li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li></ul>
<ul><li>Analyzes information and evaluating results to choose the best solution and solve problems.</li></ul>
<ul><li>Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.</li></ul>
<ul><li>Maintains high visibility in public areas during peak times.</li></ul>
<ul><li>Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.</li></ul>
<ul><li>Performs Front Desk duties in high demand times.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Le M&eacute;ridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We&rsquo;re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le M&eacute;ridien. In joining Le M&eacute;ridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Guest Relations Manager

Token Finansal Teknolojiler

<div>
 
 About the job
 
 
 
 
 
 
 Step into the future of fintech with us!
 
 
 
 
 
 
 We&rsquo;re not just a company; we&rsquo;re a dynamic team of innovators pushing the boundaries of what&rsquo;s possible. We're on the lookout for passionate, forward-thinking Operations Specialist/Senior Specialist to join us on this exciting journey!
 
 Finance &amp; Accounting Lead - &Ouml;dero
 
 works cross-functionally to help businesses start using Token products as and quickly as possible.
 
 
 
 
 
 
 🔍Who We Are
 
 
 
 
 
 
 At Token Financial Technologies, we lead Turkey&rsquo;s fintech revolution, empowering over 800,000 users and handling nearly 4 million transactions daily. Our flagship solutions, &Ouml;dero and TokenFlex, redefine payment systems and corporate benefits with cutting-edge technology. As part of Ko&ccedil; Holding and partnering with Beko, we&rsquo;re a team of innovators dedicated to driving progress and making a real impact in the financial world. We are looking for Operations Specialist/ Senior Operations Specialist from a banking or e-commerce background to join our Operations and Customer Support Team.
 
 
 
 
 
 
 ✨ What You&rsquo;ll Be Rocking
 
 
 
 
 
 <ul>
 <li>
 Ensure budget management and perform budget vs. actual comparisons on a business unit basis; analyze and report budget variances.
 </li>
 <li>
 Prepare and report financial statements in accordance with VUK (Turkish Tax Procedure Law) and IFRS standards.
 </li>
 <li>
 Manage cash flow, liquidity planning, and collection processes.
 </li>
 <li>
 Complete necessary journal entries and conduct trial balance controls during month-end closing procedures.
 </li>
 <li>
 Enter and track supplier invoices.
 </li>
 <li>
 Enter and monitor employee expense reports.
 </li>
 <li>
 Prepare income and cost analyses, evaluate data, and present to senior management.
 </li>
 <li>
 Conduct budgeting processes in line with budget calendars.
 </li>
 <li>
 Prepare, report, and analyze management reports (Budget, P&amp;L).
 </li>
 <li>
 Manage Payment Institution and Electronic Money operations, ensuring legal reserves and obligations are fulfilled.
 </li>
 <li>
 Prepare, file, and track tax declarations (VAT, Withholding Tax, Stamp Duty, Corporate Tax).
 </li>
 <li>
 Coordinate audit processes, prepare audit and annual reports.
 </li>
 <li>
 Perform daily reconciliations with merchants and banks.
 </li>
 <li>
 Manage financial relationships with banks, auditors, and regulatory authorities.
 </li>
 <li>
 Lead customer pricing processes, conduct product-based pricing and profitability analysis.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 🎯 The Perfect Fit
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree in Finance, Business Administration, or Economics.
 </li>
 <li>
 Minimum 8 years of experience in General Accounting and Finance.
 </li>
 <li>
 Proficiency in both written and spoken English.
 </li>
 <li>
 Advanced knowledge of Logo Tiger ERP and MS Office applications.
 </li>
 <li>
 Strong positive thinking skills, a good team player, and willingness to learn new things.
 </li>
 <li>
 For male candidates, military service must be completed.
 </li>
 <li>
 Open to new ideas and follows industry developments.
 </li>
 </ul>
 
 
 
 
 
 ❤️ Why You&rsquo;ll Love Working Here
 
 
 
 
 
 <ul>
 <li>
 12+4 Salary Package: Enjoy an additional 4 months' salary
 </li>
 <li>
 Learning Platforms: Gain access to top educational platforms including Ko&ccedil; Academy, Cambly, Coursera etc.
 </li>
 <li>
 Ko&ccedil; Office Free: Work flexibly from any Ko&ccedil; office
 </li>
 <li>
 Ko&ccedil; Community Sports Club: Participate in sports, social, and cultural events, and recharge in green spaces with our exclusive Ko&ccedil; Community Sports Club
 </li>
 <li>
 Ko&ccedil; Family Program : Access special advantages from Ko&ccedil; Group companies, and include two family members in this exclusive program.
 </li>
 <li>
 Flextra Benefits: Customize your benefits with Flextra, including life insurance, shopping vouchers, check-ups, and individual retirement plans etc.
 </li>
 <li>
 Special Leave Days: Enjoy flexible leave days for your birthday, your child's milestones
 </li>
 <li>
 Social Support: Receive support for significant life events such as weddings, family expansions
 </li>
 </ul>
 
 
 
 
 
 🌐 Connect with us
 
 
 
 
 
 
 Web site: https://www.tokeninc.com/
 
 
 Linkedin:https://www.linkedin.com/company/tokeninc/
 
 
 Instagram: https://www.instagram.com/tokenfintech/
 
 
 YouTube:https://www.youtube.com/channel/UCaOpoQtYzio-s3KgGHuSPLA
 
 
 
</div>

Finance & Accounting Lead

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