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associate customer success -spanish speaker Jobs in Cairo 12 Months Contract Jobs In Cairo Jobs In Alexandria Egypt

associate customer success -spanish speaker

associate product manager Jobs in Cairo 12 Months Contract Jobs In Cairo Jobs In Alexandria Egypt

associate product manager

associate customer acquisition

Concentrix

<div>
 Job Title:
 
 
 Associate, Customer Acquisition
 
 
 
 Job Description
 
 
 
 The Associate Sales Representative is responsible for demonstrating the value and benefits of our client&rsquo;s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.
 
 
 <ul>
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 Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals/services, may offer up- sell opportunities
 </li>
 <li>
 Provide accurate weekly/ monthly/ quarterly sales forecast
 </li>
 <li>
 Mastery of product knowledge and technical understanding of services to assess client requirements
 </li>
 <li>
 Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
 </li>
 <li>
 Manage external competitive pressures and handle objections to retain customers or win new customers
 </li>
 <li>
 Manage high volume of customer contacts through phone and email each day &ndash; majority of communication is outbound
 </li>
 <li>
 Work with your team and management to provide a professional experience during all interactions with customers and prospects
 </li>
 <li>
 Maintain the customer management system (CRM) to ensure all relevant data is captured
 </li>
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 Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts
 </li>
 <li>
 Work with a team and report directly to a Sales Manager
 
 
 </li>
 </ul>
 Location:
 
 
 EGY Alexandria - 5th Floor, Matajer Tower 2, 51 - 61 Fawzi Moaz Street, Smouha, Sidi Gaber
 
 
 Language Requirements:
 
 
 English (Required)
 
 
 Time Type:
 
 
 Full time
 
 
 
 If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
 
 
 
 
 R1670635
 
</div>

Associate, Customer Acquisition

Telda

<div>
 WHO IS Telda?
 
 
 Telda is a financial brand built for Millennials and GenZ to take the pain out of peer-to-peer payments. We are bringing a better way to send, spend and save to anyone who has ever sought an alternative to the traditional banking system.
 
 
 
 Overview
 
 
 We&rsquo;re looking for a CRM Specialist to join our Marketing team and help drive customer engagement, retention, and acquisition. This role will focus on building targeted campaigns, optimizing automation flows, and using data-driven insights to improve user experience. You will be responsible for executing CRM strategies that enhance customer lifecycle management through segmentation, A/B testing, and acquisition-focused initiatives.
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 A/B Testing &amp; Optimization: Conduct experiments to test different messaging, timing, and incentives to improve conversion and retention rates
 </li>
 <li>
 Segmentation &amp; Targeting: Build customer segments based on behavior, demographics, and lifecycle stages to create personalized experiences
 </li>
 <li>
 Automations &amp; Journeys: Set up and optimize automated workflows for onboarding, activation, engagement, and reactivation
 </li>
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 Acquisition &amp; Engagement Campaigns: Support user acquisition efforts by leveraging CRM tools to convert sign-ups into active users
 </li>
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 Analytical Insights: Monitor and analyze CRM performance, identifying trends and areas for improvement
 </li>
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 Multi-Channel Execution: Manage push notifications, SMS, and in-app messaging to deliver timely and relevant communication
 </li>
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 Collaboration: Work closely with Product, Growth, and Data teams to align CRM initiatives with business goals
 </li>
 <li>
 Content &amp; Copy Collaboration: Brief the copywriter on CRM campaign content and messaging.
 </li>
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 Review, refine, and ensure copy quality aligns with brand tone and objectives
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 Have a sharp eye for detail, making sure all content is engaging, accurate, and optimized for conversion
 
 
 
 
 
 </li>
 </ul>
 
 Required Qualifications:
 
 
 
 Education:
 
 
 
 <ul>
 <li>
 Bachelor of Business Administration, Marketing or any relevant field.
 
 
 
 
 
 </li>
 </ul>
 
 Skills:
 
 
 
 <ul>
 <li>
 Strong analytical mindset with the ability to interpret data and make data-driven decisions
 </li>
 <li>
 Hands-on experience with CRM platforms (e.g., Braze, MoEngage, Clevertap, Iterable, or similar)
 </li>
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 Experience running A/B tests and optimizing customer journeys
 </li>
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 Understanding of user segmentation and lifecycle marketing
 </li>
 <li>
 Familiarity with SQL or data visualization tools is a plus
 </li>
 <li>
 Strong communication skills and ability to work cross-functionally
 
 
 
 
 
 </li>
 </ul>
 
 Experience:
 
 
 
 <ul>
 <li>
 1-3 years of experience in CRM, Marketing Automation, or Growth Marketing
 
 
 
 
 </li>
 </ul>
</div>

Marketing - CRM Specialist

<div>
 Job Title:
 
 
 Associate Customer success -Spanish speaker
 
 
 
 Job Description
 
 
 
 The Associate Customer Success Specialist supports an existing customer base to cultivate and build strong customer relationships over the customer lifecycle while ensuring customer satisfaction and engagement. This role is responsible for developing an excellent level of product or service knowledge to support carrying customer questions and concerns.
 
 
 <ul>
 <li>
 Manage high volume of customer contacts and communications through phone and email each day
 </li>
 <li>
 Use contact search and productivity tools to verify contact information is accurate
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 Conduct health checks at agreed upon recurring intervals to gauge product satisfaction and value completion
 </li>
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 Develop a level of product knowledge to speak intelligently to customers and address specific objections
 </li>
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 Document and track qualitative feedback and quantifiable measurements through surveys, phone calls and emails using computer systems
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 Capture customers' product expectations, experiences, satisfaction, and likelihood of abandonment, "Voice of the Customer"
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 Initiate steps through appropriate communication channels to address customer concerns/roadblocks prohibiting satisfaction or product usage
 </li>
 <li>
 Work with teams and management to promote a positive customer experience
 
 
 </li>
 </ul>
 Location:
 
 
 EGY Cairo - Building F16
 
 
 Language Requirements:
 
 
 Spanish
 
 
 Time Type:
 
 
 
 If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
 
 
 
 
 R1564982
 
</div>

Associate Customer success -Spanish speaker

Komandaz

<div>
 
 Company Description
 
 
 
 Komandaz offers exclusive home design, construction, and finishing services backed by a devoted and experienced team of professionals. Our home finishing services include architecture, interior design, hard services, and exterior design, ensuring high-end quality, customization, and convenience. Our home care division provides exceptional residential and commercial cleaning services such as regular cleaning, deep cleaning, garage cleaning, outdoor area cleaning, roof cleaning, and kitchen deep cleaning, ensuring maximum sustainability, efficiency, and safety.
 
 
 
 Role Description
 
 
 
 This is a full-time on-site role located in Cairo for a Sales Associate. The Sales Associate will be responsible for engaging with customers, understanding their needs, and providing suitable solutions to their home design and care requirements. Daily tasks will include handling customer inquiries, providing detailed information about our services, sealing deals, and maintaining customer relationships.
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Strong communication and interpersonal skills
 </li>
 <li>
 Sales and negotiation abilities
 </li>
 <li>
 Understanding of home design, construction, and finishing services
 </li>
 <li>
 Customer service experience
 </li>
 <li>
 Ability to work independently and as part of a team
 </li>
 <li>
 Fluency in both English and Arabic is a plus
 </li>
 <li>
 Bachelor's degree in Business, Marketing, or related field
 </li>
 </ul>
</div>

Sales Associate

Confidential

<div>
 
 
 Job Summary:
 
 
 
 We are looking for an experienced
 
 Head of Growth
 
 to lead our overall growth strategy, drive customer acquisition, and optimize user retention. The ideal candidate will combine data-driven decision-making with creative problem-solving to deliver scalable and sustainable growth across all channels.
 
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Develop and execute the company&rsquo;s growth strategy across acquisition, activation, retention, and revenue.
 </li>
 <li>
 Lead and coordinate cross-functional teams (marketing, product, sales, and tech) to achieve growth objectives.
 </li>
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 Analyze data and performance metrics to identify opportunities for optimization and expansion.
 </li>
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 Manage and optimize paid and organic marketing channels to improve ROI.
 </li>
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 Conduct A/B testing and conversion rate optimization to enhance user journeys.
 </li>
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 Implement retention strategies to improve customer lifetime value and reduce churn.
 </li>
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 Build and manage the growth budget efficiently to maximize impact.
 </li>
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 Explore and establish new partnerships and growth opportunities.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Marketing, Business, or a related field (MBA is a plus).
 </li>
 <li>
 7+ years of experience in marketing, growth, or product management; with at least 2 years in a leadership role.
 </li>
 <li>
 Proven track record in driving measurable growth and managing cross-functional teams.
 </li>
 <li>
 Strong analytical skills and proficiency with growth analytics tools (Google Analytics, Mixpanel, etc.).
 </li>
 <li>
 Excellent communication, leadership, and strategic thinking skills.
 </li>
 <li>
 Fluent in English.
 </li>
 </ul>
 
 
</div>

Head of Growth

Chalhoub Group

<div>
 
 INSPIRE | EXHILARATE | DELIGHT
 
 
 
 For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.
 
 
 Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.
 
 
 Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work&reg;.
 
 
 To keep the innovation journey going, the Group has set up &ldquo;The Greenhouse&rdquo;, which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles.
 
 
 
 What You'll Be Doing
 
 
 
 The Sales Associate is responsible for Strengthening brand exposure in point of sale, consistently demonstrating benchmarked brand filter standards, Improving brand knowledge and sales techniques, Establishing and maintaining customer relationships and achieving his/her individual targets and contributing to the achievement of the store targets.
 
 
 <ul>
 <li>
 Demonstrate a positive attitude that sees problems as challenges to be faced and overcome
 </li>
 <li>
 Comply with all company policies &amp; procedures, including loss prevention, security and safety are adhered to
 </li>
 <li>
 Be responsible to update product knowledge on an on going basis in coordination with the Department/ Boutique or Floor Manager.
 </li>
 <li>
 Monitor and report sales results.
 </li>
 <li>
 Control of client stock assortment.
 </li>
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 Focus on sales and profitability, maintain customer focus standards, set work pace and deliver on departmental/store goals.
 </li>
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 Be a participative, helpful Associate and a willing team player. Mentor new Sales Associate if required by leading with an example.
 </li>
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 Be courteous, considerate &amp; gracious in all the dealings with customers, suppliers &amp; associates.
 </li>
 <li>
 Record and maintain all customer information and preferences.
 </li>
 <li>
 Follow grooming standards as mentioned in the Associate Handbook.
 </li>
 <li>
 Be proactive and creative by increasing sales thru cross-selling across the store.
 
 
 </li>
 </ul>
 
 What You&rsquo;ll Need To Succeed
 
 
 
 Good English
 
 
 Retail Experience preferably Duty Free
 
 
 
 What We Can Offer You
 
 
 
 With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
 
 
 We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
 
 
 
 We Invite All Applicants to Apply
 
 
 
 It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
 
 
 We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.
</div>

Consultant - Sales - Cairo Airport Duty Free

Consultant - Sales Management - Cairo Airport Duty Free

Explore 400+ Associate customer acquisition in Cairo 12 Months Contract Jobs In Cairo Jobs In Alexandria Egypt this November. Find roles across top companies and apply now to boost your career.