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associate customer success -spanish speaker Jobs in Cairo 12 Months Contract Jobs In Cairo Jobs In Alexandria Egypt

associate customer success -spanish speaker

associate, customer acquisition Jobs in Cairo 12 Months Contract Jobs In Cairo Jobs In Alexandria Egypt

associate, customer acquisition

bilingual english speaker Jobs in Cairo 12 Months Contract Jobs In Cairo Jobs In Alexandria Egypt

bilingual english speaker

associate customer success spanish speaker

Concentrix

<div>
 Job Title:
 
 
 Associate Customer success -Spanish speaker
 
 
 
 Job Description
 
 
 
 The Associate Customer Success Specialist supports an existing customer base to cultivate and build strong customer relationships over the customer lifecycle while ensuring customer satisfaction and engagement. This role is responsible for developing an excellent level of product or service knowledge to support carrying customer questions and concerns.
 
 
 <ul>
 <li>
 Manage high volume of customer contacts and communications through phone and email each day
 </li>
 <li>
 Use contact search and productivity tools to verify contact information is accurate
 </li>
 <li>
 Conduct health checks at agreed upon recurring intervals to gauge product satisfaction and value completion
 </li>
 <li>
 Develop a level of product knowledge to speak intelligently to customers and address specific objections
 </li>
 <li>
 Document and track qualitative feedback and quantifiable measurements through surveys, phone calls and emails using computer systems
 </li>
 <li>
 Capture customers' product expectations, experiences, satisfaction, and likelihood of abandonment, "Voice of the Customer"
 </li>
 <li>
 Initiate steps through appropriate communication channels to address customer concerns/roadblocks prohibiting satisfaction or product usage
 </li>
 <li>
 Work with teams and management to promote a positive customer experience
 
 
 </li>
 </ul>
 Location:
 
 
 EGY Cairo - Building F16
 
 
 Language Requirements:
 
 
 Spanish
 
 
 Time Type:
 
 
 
 If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
 
 
 
 
 R1564982
 
</div>

Associate Customer success -Spanish speaker

Tripathon Travel

<div>
 
 🌟 Join Our Team: Tourism Advisor- Spanish Speaker 🌟
 
 
 
 
 
 Are you passionate about travel and ready to kick-start your career in a dynamic multinational environment? We are seeking a highly motivated Tourism Advisor to join our team. This is an exciting opportunity to gain hands-on experience in the travel industry and grow within a global organization.
 
 
 
 
 
 🌍 Company: Tripathon&nbsp;
 
 
 📍 Location: Nasr City- Cairo
 
 
 
 
 
 🔍 Key Responsibilities:
 
 
 - Familiarize with the Tripathon system and oversee its efficient operation.
 
 
 - Verify and reconcile Tripathon system bookings with supplier websites for accuracy.
 
 
 - Identify and report discrepancies to the IT department and assist in resolving disputes.
 
 
 - Work closely with the Operations department to investigate and resolve booking differences.
 
 
 - Actively engage in team meetings and contribute to ongoing projects to support departmental goals.
 
 
 - Conduct routine data validation checks, maintain organized documentation, and ensure compliance with standards.
 
 
 - Identify opportunities for process enhancement and contribute to ongoing improvements.
 
 
 - Collaborate with suppliers to address discrepancies and establish effective communication channels.
 
 
 - Provide training and support to team members on booking reconciliation processes.
 
 
 - Generate reports on reconciliation metrics for management review, facilitating informed decision-making.
 
 
 
 
 
 🎓 Requirements:
 
 
 - 1+ years of experience in Hospitality / Hotel Industry experience
 
 
 - Excellent English speaking and writing skills
 
 
 -
 
 Excellent Spanish Speaker
 
 &nbsp;
 
 
 - Analytical mindset&nbsp;
 
 
 - Extremely organized and detail-oriented
 
 
 - Good communication skills
 
 
 - Energetic, sincere, patient, and adaptable
 
 
 - Fantastic team player
 
</div>

Travel Advisor- Spanish Speaker

Amazon

<div>
 
 Description
 
 
 
 We&rsquo;re expanding our Learning team within Amazon Operations! If you&rsquo;re interested in joining a business where you can achieve amazing results and put smiles on people&rsquo;s faces, this could be the role for you.
 
 
 The Programs Learning Specialist works with Program Managers and Operations Managers. Constantly improves the long-term capabilities of the area to which he/she is assigned.
 
 
 The ideal candidate will have Excellent communication skills, comfortable talking in front of a group as well as one-on-one with an individual, able to give and receive feedback effectively. Ability to follow up and meets time commitments and deadlines, is goal oriented, gives insight to Operations managers. Works hard for the success of others, constantly remains &ldquo;customer obsessed&rdquo;. Demonstrates a positive &ldquo;can do&rdquo; demeanor and has fun and gains energy from working with others. Measure Associate performance around Safety, Quality, and Productivity applies learning tools to improve operation metrics . Improves associates' job-related skills; develops, maintains and applies learning tools (methods, checklists and skill building agreements) to encourage associate development, assists in driving success of peak and non-peak training plans.
 
 
 
 The Programs Learning Specialist Will Achieve This Objective By
 
 
 
 <ul>
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 Developing and maintaining qualitative training materials.
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 Performing instructional designing duties.
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 Delivering network standard training.
 </li>
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 Partnering with Operations Leaders to Evaluate and improve training processes within work areas.
 </li>
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 Managing training compliance to ensure accurate training records are housed correctly.
 
 
 </li>
 </ul>
 A day in the life
 
 
 <ul>
 <li>
 Monitor adherence to all established training programs to ensure standard work is achieved and implement new tactical and strategic projects.
 </li>
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 Create training documents; utilize various software such as Articulate 360, Photoshop, video editing to design effective training content.
 </li>
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 Execute plans to close gaps in the developmental needs for individuals and groups.
 </li>
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 Partner with program managers and leadership teams to update training documents, implement process change and ensure site adoption of process changes.
 </li>
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 Create internal dashboards and use them to report training progress and KPIs in daily and weekly leadership calls.
 
 
 </li>
 </ul>
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 A completed Bachelor&rsquo;s Degree from an accredited university. Basic knowledge in using Software like Articulate 360 and Photoshop and video editing to create training content. Proficiency with Microsoft Office (Excel, Word, PowerPoint) and MS Outlook Excellent analytical skills with attention to details. Capacity to exercise independent judgment in resolution of administrative problems or issues Demonstrated ability to maintain energy, enthusiasm and commitment while managing change. Coordinate and facilitate all training related programs (up to but not limited to 50 members in a session) There is no scope for remote work for this role. Employee needs to be present at site locations during work hours. Candidate would be required to work 5 days a week (9hour working and 1hour break). The 2 days off will be split or together depending on business needs and rostering for the month. This will be decided and can change as per requirement of coverage in the team. Traveling to different Stations in the shift or during the week is required as per business needs. Able to handle multiple and changing projects/priorities. Ability to prioritize, manage and complete projects with tight deadlines. Arabic speaker with professional English level. Ability to converse or translate English content into Arabic
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Previous experience as a trainer, prior training, teaching or presentation experience. Willingness to work in different areas as required by training needs. Candidates must be very organized and able to handle multiple and changing projects/prioritize. Operations knowledge at Amazon is a plus Our inclusive culture empowers Amazonians to deliver the best results for our customers.
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Souq.com for E-Commerce LLC - G32
 
 
 Job ID: A3109008
</div>

Programs Learning Specialist, AMET AMZL-Transportation Field L&D

RocketDevs

<div>
 
 
 Company Description
 
 
 
 RocketDevs was founded to empower software engineers in remote and economically disadvantaged countries. Our mission is to bridge the gap between talented individuals in these regions and remote tech jobs worldwide. By connecting founders with reasonably priced, exceptional talent, we strive to create mutually beneficial opportunities and foster global collaboration. Through our work, we aim to improve lives in the Middle East and make a positive impact on communities, creating a more inclusive and prosperous future for all.
 
 
 
 
 
 
 Role Description
 
 
 
 This is a full-time remote role for a Bilingual English Speaker. The individual in this role will be responsible for communicating with clients and team members in both English and their native language, managing project documentation, attending virtual meetings, and translating written materials. Additional responsibilities include
 
 identifying and pursuing new business opportunities, developing relationships with potential clients, and managing the sales process from prospecting to closing. Daily tasks include lead generation, conducting outreach activities, holding meetings with potential clients, and maintaining customer relationships. The representative will also provide training and support to clients as needed.
 
 
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Fluency in English and at least one other language
 </li>
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 Excellent written and verbal communication skills
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 Proven experience in sales and sales management
 </li>
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 Experience in managing project documentation and translation
 </li>
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 Strong organizational and time management skills
 </li>
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 Experience in providing training and support
 </li>
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 Ability to work independently and collaboratively in a remote environment
 </li>
 <li>
 Prior experience in a bilingual role is a plus
 </li>
 <li>
 Bachelor's degree in Communications, Linguistics,
 
 Business Administration, Marketing
 
 or a related field
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Nice to Have
 
 
 <ul>
 <li>
 Experience calling U.S.-based businesses or startups
 </li>
 <li>
 Familiarity with HR or SaaS products
 </li>
 <li>
 Prior remote work experience
 </li>
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 Working in the following areas is a plus: Customer success/support agents, Account managers, HR/recruiting coordinators (especially for offshore clients), Business development reps (BDRs) and SaaS SDRs, or Marketing specialists (digital, content, SEO).
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Why Join RocketDevs
 
 
 
 - Competitive pay + performance-based incentives
 
 
 - Rapidly growing AI startup with real clients and real traction
 
 
 - Supportive, remote-first culture with ongoing training
 
 
 
 
</div>

Bilingual English Speaker

<div>
 Job Title:
 
 
 Senior Analyst
 
 
 
 Job Description
 
 
 
 We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.
 
 
 The global technology and services leader that powers the world&rsquo;s best brands, today and into the future. We&rsquo;re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we&rsquo;re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.
 
 
 The Concentrix Catalyst team is the driving force behind Concentrix&rsquo;s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.
 
 
 Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we&rsquo;re proud to be recognized with awards such as "World's Best Workplaces," &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.
 
 
 Join us and be part of this journey towards greater opportunities and brighter futures.
 
 
 The Senior Analyst plays a crucial role in delivering strategic business analysis services to our partners. This position emphasizes understanding the context, strategy, and processes of both our organization and our clients. By leveraging in-depth insights into customer needs, services, and business roadmaps, the Senior Analyst fosters collaboration across various functions. Resourcefulness, flexibility with data approaches, tenacity, and collaboration are critical for success. The role involves processing raw data into actionable insights and proactively assessing programs to enhance operations and finances.
 
 
 
 Responsibilities:
 
 
 
 
 Strategic Insight:
 
 
 
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 Collaborate with internal and client units to understand business strategies, processes, and services.
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 Comprehend the broader business environment, including industry trends and internal dynamics.
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 Identify opportunities to overcome business challenges based on impact and value.
 </li>
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 Utilize insights and data measurement for solution feasibility.
 
 
 </li>
 </ul>
 
 Process Review and Improvement:
 
 
 
 <ul>
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 Map and review business processes from end-to-end.
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 Identify risks and provide quantified mitigation strategies.
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 Encourage continuous improvement and explore innovative solutions.
 
 
 </li>
 </ul>
 
 Analytical Project Management/Participation:
 
 
 
 <ul>
 <li>
 Manage analytical projects, including timeline creation and documentation.
 </li>
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 Partner with operations and clients to understand business problems and processes.
 </li>
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 Conduct data analysis and present actionable recommendations.
 </li>
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 Track the impact of recommendations to ensure value realization.
 
 
 </li>
 </ul>
 
 Communication and Relationship Management:
 
 
 
 <ul>
 <li>
 Maintain effective communication with stakeholders.
 </li>
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 Present analysis and findings to all organizational levels, including executives.
 
 
 </li>
 </ul>
 
 Data-Driven Decision Making:
 
 
 
 <ul>
 <li>
 Develop and manage reports contributing to action plan execution.
 </li>
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 Ensure data reliability and operationalize opportunities through statistical analysis.
 
 
 </li>
 </ul>
 
 Teamwork and Accountability:
 
 
 
 <ul>
 <li>
 Initiate improvements and own business success.
 </li>
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 Coordinate with team members to implement solutions.
 </li>
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 Follow through on initiatives and outcomes.
 
 
 </li>
 </ul>
 
 Call-Related Tasks:
 
 
 
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 <li>
 Listen to calls to generate data and identify improvement opportunities.
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 Assess customer satisfaction through sentiment analysis.
 </li>
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 Ensure process compliance in customer interactions.
 
 
 </li>
 </ul>
 
 Qualifications:
 
 
 
 
 Required:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in a related field with 5-8 years of experience.
 </li>
 <li>
 Strong analytical skills, ability to translate data into insights.
 </li>
 <li>
 Business proficiency in English &amp; German (C1).
 </li>
 <li>
 Adaptability to changing business needs.
 </li>
 <li>
 Proven skills in project/solution implementation.
 </li>
 <li>
 Excellent communication and collaboration skills.
 </li>
 <li>
 Advanced skills in Microsoft Office applications.
 </li>
 <li>
 Creative problem-solving abilities.
 </li>
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 Willingness to align with a North American work schedule and work onsite as needed.
 
 
 </li>
 </ul>
 
 Preferred:
 
 
 
 <ul>
 <li>
 Exposure to Python, SQL, Databricks, and AI tools.
 </li>
 <li>
 Familiarity with machine learning concepts.
 </li>
 <li>
 Knowledge of Six Sigma methodologies.
 </li>
 <li>
 Experience in the financial services industry.
 </li>
 <li>
 Proficiency in Italian, French, and Spanish.
 
 
 </li>
 </ul>
 Location:
 
 
 EGY Cairo - Plot no. 53, North Teseen st building 202
 
 
 Language Requirements:
 
 
 French, German (Required), Italian, Spanish
 
 
 Time Type:
 
 
 Full time
 
 
 
 If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
 
 
 
 
 R1634636
 
</div>

Senior Analyst

Arabian Construction Co.

<div>
 
 
 The Arabian Construction Company (ACC)
 
 
 
 
 
 
 A leading construction firm with a rich history of delivering iconic and complex projects across the Middle East and North Africa. With a commitment to quality, innovation, and client satisfaction, ACC has established itself as a trusted partner in shaping the region's infrastructure and built environment. We are currently expanding our talented team in Africa and seeking experienced Planning Engineers to contribute to our ongoing success.
 
 
 
 
 
 
 About the Role:
 
 
 
 
 
 
 As a Planning Engineer at ACC, you will play a crucial role in the successful execution of our diverse portfolio of regional projects. You will be responsible for developing, monitoring, and controlling project schedules, ensuring timely completion and adherence to project objectives.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Develop and maintain detailed project schedules using Primavera P6 or similar software.
 </li>
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 Collaborate with project managers, engineers, and other stakeholders to define project scope, milestones, and resource requirements.
 </li>
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 Monitor project progress, identify potential delays, and propose proactive mitigation strategies.
 </li>
 <li>
 Analyze critical paths and provide regular schedule updates and reports.
 </li>
 <li>
 Prepare progress reports, earned value analysis, and other relevant project control documentation.
 </li>
 <li>
 Participate in project meetings and contribute to effective communication and coordination.
 </li>
 <li>
 Identify and analyze potential risks and opportunities related to project schedules.
 </li>
 <li>
 Ensure compliance with project plans, specifications, and quality standards.
 </li>
 </ul>
 
 
 
 
 
 Qualifications and Experience:
 
 
 
 
 
 <ul>
 <li>
 Bachelor's degree in Civil Engineering, Construction Management, or a related field.
 </li>
 <li>
 
 6-10 years of proven experience
 
 as a Planning Engineer in the construction industry.
 </li>
 <li>
 Proficiency in project planning and scheduling software, particularly
 
 Primavera P6 and power BI
 
 .
 </li>
 <li>
 Preferably French Speaker
 </li>
 <li>
 Strong understanding of project management principles and methodologies.
 </li>
 <li>
 Excellent analytical, problem-solving, and time-management skills.
 </li>
 <li>
 Effective communication and interpersonal abilities.
 </li>
 <li>
 Ability to work independently and collaboratively within a team environment.
 </li>
 </ul>
 
 
</div>

Senior Planning Engineer (Africa - Projects)

Nawy

<div>
 Nawy is delighted to invite you for a career day if you are a Career Starter or Career Shifters on
 
 Sunday
 
 ,
 
 19th of October
 
 !
 
 
 As Africa's largest PropTech, we do things differently -
 
 The Nawy Way -
 
 fuelling our rapid growth and reputation as a real estate trendsetter in Egypt and beyond.
 
 
 Now, let's talk about
 
 YOU.
 
 Have you ever imagined a
 
 personally
 
 and
 
 financially rewarding
 
 real estate career? If yes, keep reading&mdash;we have an exciting opportunity for you!
 
 
 
 
 Nawy's Sales Associate Certification | Program Overview
 
 
 
 
 This fast-track program equips ambitious, motivated individuals with real estate knowledge, essential skills, and a strong career foundation in just 7.5 days*. Expect an intensive, expert-led learning experience designed for those ready to take on a new challenge and excel.
 
 
 <ul>
 <li>
 +1-day onboarding for certified participants offered an Associate Property Consultant role
 
 
 </li>
 </ul>
 ﻿
 
 
 
 
 3 GREAT Reasons to Join This Program:
 
 
 
 
 <ul>
 <li>
 Get Hired: Kick-start your real estate career in just 7.5 days* of intensive, hands-on training. Think of it as a real estate sales bootcamp designed to land you your first gig. *+1 day onboarding for those offered an Associate Property Consultant role.
 
 
 </li>
 </ul>
 ﻿
 
 
 <ul>
 <li>
 Experience Learning Built for YOU: We're shaping the next-gen of real estate pros with high-quality, engaging, and tech-driven education. If you're Gen Z, expect a dynamic, practical, and results-focused learning experience&mdash;zero boredom guaranteed
 
 
 </li>
 </ul>
 ﻿
 
 
 <ul>
 <li>
 Get Certified: Meet the certification criteria, ace the assessment, and earn an exclusive Nawy Associate Property Consultant Certification&mdash;a game-changer for your career
 
 
 </li>
 </ul>
 ﻿
 
 
 
 
 Your Learning Journey
 
 
 
 
 While we love keeping an element of surprise and curiosity, here's a sneak peek into what awaits you:
 
 
 <ul>
 <li>
 The Nawy Way: Discover our philosophy and proven approach to real estate success
 
 
 </li>
 </ul>
 ﻿
 
 
 <ul>
 <li>
 Real Estate Career Stories &amp; Myth Busters: Uncover untold stories&mdash;the good, the bad, and the unexpected&mdash;while debunking industry myths and stereotypes
 
 
 </li>
 </ul>
 ﻿
 
 
 <ul>
 <li>
 Nawy's Cutting-Edge Tech: Get hands-on experience with the latest real estate tech and futureproof digital work practices
 
 
 </li>
 </ul>
 ﻿
 
 
 <ul>
 <li>
 Essential (Real-Life) Soft Skills: Learn highly transferable, on-point strategies to elevate your communication, negotiation, and people skills
 
 
 </li>
 </ul>
 ﻿
 
 
 <ul>
 <li>
 Mindset Building: Throughout the program, we focus on mindset-building - call it sales or entrepreneurial mindset - as the factor that sets top professionals apart. Because let's be real&mdash; real estate sales isn't just a job; it's an entrepreneurial playground
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 Here's what makes a successful applicant for the Nawy Sales Associate Certification:
 
 
 
 
 Experience:
 
 
 
 
 <ul>
 <li>
 0-2 years of general work experience &amp; 0-6 months in real estate
 </li>
 <li>
 Thinking of shifting your career to real estate? We highly encourage you to apply!
 
 
 </li>
 </ul>
 
 
 Personal Traits
 
 
 
 
 <ul>
 <li>
 Ambitious, energetic, and eager to learn
 </li>
 <li>
 Self-driven with a go-getter mindset
 </li>
 <li>
 Passionate about real estate and sales success
 
 
 </li>
 </ul>
 ﻿
 
 
 
 
 Key Behavioral Competencies:
 
 
 
 
 <ul>
 <li>
 Digital Literacy: Tech-savvy and comfortable using digital tools
 </li>
 <li>
 Effective Communication: Clear, persuasive, and engaging
 </li>
 <li>
 Learning Agility: Quick to adapt, absorb, and apply knowledge
 </li>
 <li>
 Adaptability: Thrives in dynamic and fast-paced environments
 </li>
 <li>
 Results-Driven: Focused on achieving and exceeding goals
 
 
 </li>
 </ul>
 ﻿
 
 
 
 
 If this sounds like YOU, take the first step toward an exciting real estate career&mdash;apply now!
 
 
</div>

Sales Associate Certification Program - Career Day (19th of October)

Explore 582+ Associate customer success spanish speaker in Cairo 12 Months Contract Jobs In Cairo Jobs In Alexandria Egypt this November. Find roles across top companies and apply now to boost your career.