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associate manager - supply chain

associate operations manager malls

Talaat Moustafa Group

<div>
 
 
 Job Overview:
 
 
 
 We are seeking a dynamic and experienced Mall Operations Manager to oversee the strategic and operational aspects of our mall. The ideal candidate will excel in fostering relationships with tenants, optimizing operational efficiency, and enhancing the overall customer experience.
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 
 Business Planning:
 
 Develop a comprehensive business plan for the mall, encompassing all critical components of mall operations to drive success and growth.
 </li>
 <li>
 
 Tenant Relations:
 
 Cultivate and maintain long-term, beneficial relationships with existing tenants and retail groups to secure ongoing and future business opportunities.
 </li>
 <li>
 
 Operational Coordination:
 
 Implement and uphold approved procedures and systems across all mall functions, ensuring seamless collaboration among internal departments to meet business objectives and enhance tenant and customer experiences.
 </li>
 <li>
 
 Maintenance Management:
 
 Collaborate with department heads to prepare and oversee plans for regular and periodic maintenance, ensuring high-quality execution and adherence to schedules.
 </li>
 <li>
 
 Financial Oversight:
 
 Manage the collection of dues from tenants, ensuring compliance with contractual terms and timely resolution of any financial issues.
 </li>
 <li>
 
 Complaint Resolution:
 
 Address tenant complaints and demands efficiently, working proactively to identify and eliminate the root causes while adhering to legal and contractual obligations.
 </li>
 <li>
 
 Legal Compliance:
 
 Ensure all mall operations and tenant interactions are conducted in accordance with applicable legal standards and regulations.
 </li>
 <li>
 
 Brand Management:
 
 Develop and maintain a strong corporate mall identity, ensuring compliance with brand guidelines and promoting a cohesive image.
 </li>
 <li>
 
 Customer Service Enhancement:
 
 Take initiative to improve customer service within the mall, implementing strategies that enhance the shopping experience.
 </li>
 <li>
 
 Additional Responsibilities:
 
 Perform other tasks as assigned to support the overall objectives of the mall.
 </li>
 </ul>
 
 
 Job Requirements:
 
 
 <ul>
 <li>
 MBA in Management or related field is preferred.
 </li>
 <li>
 Minimum of 5 years of experience in mall management or a similar role.
 </li>
 <li>
 Strong business acumen with a solid understanding of commercial facilities management.
 </li>
 <li>
 Proven experience in managing leasing contracts, negotiations, and tender management.
 </li>
 <li>
 Excellent communication and interpersonal skills, with a customer-oriented mindset.
 </li>
 </ul>
 
 
</div>

Associate Operations Manager - Malls

United Facilities Management

<div>
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Works closely with Managing director to set strategy for operations in alignment with overall objectives, allocated budgets, policies, risk guidelines and other parameters finalized by UFM Management team
 </li>
 <li>
 Identifies segments and potential customers, sets communication and operations objectives, and monitors the results
 </li>
 <li>
 Forecasts department budgets in conjunction with the organizational budget and secures subsequent approval, tracks expenses, and ensures adherence
 </li>
 <li>
 Manage all company&rsquo;s projects about studying, choosing customers and follow-up the business contracts in different sites
 </li>
 <li>
 Oversee all building operations, maintenance and major repairs in compliance with the building code and requirements. (HVAC, Roof, Irrigation, Electrical, Cameras and Plumbing)
 </li>
 <li>
 Insure all the building permits and inspections are secured in compliance with legal requirements. (fire, police, parking, elevator, irrigation systems and lighting)
 </li>
 <li>
 Insure building compliance for all facility audits, property and liability insurance audits
 </li>
 <li>
 Serve as liaison for Arts District safety patrol and Fire for all issues relating to closures, maintenance, safety and security issues
 </li>
 <li>
 Coordinate and manage activities of all facility support staff
 </li>
 <li>
 Coordinate and oversee all company staff training activities for safety, security, evacuations, building lock down, gun safety and code compliance
 </li>
 <li>
 Coordinate and schedule all facility bookings and oversee all facility use for internal staff use, board meetings, special events, external rentals and studio rentals
 </li>
 <li>
 Manage office systems, office equipment and coordinate IT support needs for company
 </li>
 <li>
 Select, engage and oversee all external contractors for building cleaning, waste disposal, catering, refurbishing interior, plumbing, exterminators, landscape maintenance and special repairs
 </li>
 <li>
 Monitor, order and procure supplies for building cleaning, maintenance and office operations
 </li>
 <li>
 Coordinate technology support with IT personnel for parking lot payment systems and handle customer use (access and payment) issues
 </li>
 <li>
 Oversee staff parking lot assignments and building access and compliance
 </li>
 <li>
 Develop budgets and track short-term and long-term facility expenses, equipment and resource needs of company and staff
 </li>
 <li>
 Handles all facility complaints and organizational customer service issues in a professional and courteous manner
 </li>
 <li>
 Primary focal point and for the coordination of all administrative activities of organization
 </li>
 <li>
 Prepare contracts and handle sensitive legal, employment or company documents
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 10-15 years of post-qualification experience in business related job
 </li>
 <li>
 </li>
 <li>
 current or previous solid experience in running operations in Facility Management service provider companies , working in the field of running facilities services in compounds , malls &hellip;&hellip;Etc .
 </li>
 <li>
 Proven track record of leading business operations with similar scope
 </li>
 <li>
 Work Location Cairo, Egypt.
 </li>
 </ul>
 
 
</div>

Director of Facilities

Abu Dhabi Islamic Bank - Egypt

<div>
 
 Job Purpose:
 
 
 Assess the continuity and conformity level of Shari&rsquo;a rules &amp; principles throughout the Shari&rsquo;a tasks assignments in order to provide a reasonable assurance to the management that Shari&rsquo;a compliance is achieved and all the Sharia risks are mitigated to an acceptable residual level.
 
 
 
 
 
 KEY ACCOUNTABILITIES:
 
 <ul>
 <li>
 Adhere to:
 </li>
 <li>
 The AAOIFI Standards.
 </li>
 <li>
 The Shari&rsquo;a Compliance objectives, mission and vision.
 </li>
 <li>
 Certification &amp; Courses In Islamic Finance Sector and| or educational Background in Islamic Economics would be an added value.
 </li>
 </ul>
 
 
 
 
 
 core Job rules and description
 
 
 
 
 
 
 <ul>
 <li>
 Assists Sharia line manager in answering the daily inquires pertains to the bank&rsquo;s overall consultations.
 </li>
 <li>
 Assists in initial drafting; review; and approve newly finance structuring, restructuring for overall Banking transactions; DSU; Micro Finance; Retail operation and Risk; Retail products; Administration; HR; It; Marketing; and associate companies like Adilease as well; within the determined timing standards; and according to approving authority matrix.
 </li>
 <li>
 Assists Sharia Manager in achieving the compliant of Shari&rsquo;s principles in Bank&rsquo;s overall transactions; activities and services.
 </li>
 <li>
 Assists Sharia Manager in Review and approve the bank&rsquo;s policy and procedures mainly for treasury products; Investment funds; financial statements; retail banking consultations; and associate companies; as he will initiate and provide them with sharia guidelines and opinions.
 </li>
 <li>
 Assists Sharia Manager in Review and approve the new amendments to bank&rsquo;s contracts weather additions or deletions according to Sharia standard s.
 </li>
 <li>
 Assists Sharia Manager in Follow up for all sharia board resolutions belong to his assigned tasks as explained above; and liaise with all related departments to ensure perfect implementations.
 </li>
 <li>
 Assists Sharia Manager in meeting with internal and external parties to explain them the approvals and solve the overall constraints and follow up to ensure perfect sharia implementation to overall sharia decisions and resolutions.
 </li>
 </ul>
 
 
 
 
 
 Basic and Gen Job requirement:
 
 
 <ul>
 <li>
 Achieves high standards of behavioural competencies according to the competencies defined by the line management (as per the Assignment Performance Appraisal related to his manager). Consult with his Line Manager on the competencies below standards.
 </li>
 <li>
 Keeps a constructive working relationship with Shari&rsquo;a team members and internal and external clients in order to achieve the overall objectives.
 </li>
 <li>
 Maintains excellent teamwork environment and team spirit.
 </li>
 <li>
 Achieves very good knowledge of ADIB Sharia processes, policy &amp; procedures and AAOIFI/F&amp;SSB standards.
 </li>
 <li>
 Understands/improves working knowledge on all automated Shari&rsquo;a Management tools.
 </li>
 <li>
 Maintain very good efficient and professional oral and written communication skills.
 </li>
 <li>
 Whenever requested by Manger of Sharia secret Board or his direct manger, review new and/or changes to bank&rsquo;s policies and procedures (related to Shari&rsquo;a) in order to evaluate the Shari&rsquo;a control adequacy and related risk mitigation.
 </li>
 <li>
 Ensures that paper-based working papers and other Shari&rsquo;a audit documents are adequately protected and secured throughout the assignment.
 </li>
 <li>
 Complies with any additional tasks which could be assigned by the Team Leader/line management.
 </li>
 <li>
 Complies with the Shari&rsquo;a Board&rsquo;s resolutions in the structuring &amp; review of documents; and providing consultations.
 </li>
 <li>
 Assist in Conducting special meeting discussion to special SB resolutions; and assist also in supporting Gen SB secretary to extend training sessions on certain SB resolutions training/workshops whenever needed.
 </li>
 <li>
 As and when requested, participate in meetings, serving/responding to internal/external queries and/or questions, consultations, other requirements.
 </li>
 <li>
 Whenever requested by line management, assist in review new and/or changes to bank&rsquo;s policies and procedures (related to Shari&rsquo;a) in order to evaluate the Shari&rsquo;a control adequacy and related risk mitigation.
 </li>
 <li>
 Assist the line management (when requested) in updating the annual Shari&rsquo;a manual.
 </li>
 </ul>
 
 Comply and adhere with any additional sort of asks may be assigned by Sharia line management in any time and any assigned geographical place.
 
 
 
 
 
 
 QUALIFICATIONS:
 
 
 
 
 Academic and professional qualifications
 
 
 
 
 
 The candidate must hold Bachelor of Sharia; Sharia &amp; Law; Faculty of Commerce Al Azhar University English section/MBA in Islamic Banking/ Holder of any Islamic Banking famous certificate like: AAOIFI CSAA &amp; CIPA; postgraduate in Islamic studies.
 
 
 
 
 
 
 Experience and other requirements
 
 
 
 
 
 <ul>
 <li>
 Basic Qualifications:
 </li>
 </ul>
 
 Shariaa knowledge
 
 <ul>
 <li>
 Years of experience:
 </li>
 </ul>
 
 Associate :1 to 3
 
 
 Senior Associate : 3 to 5
 
 <ul>
 <li>
 Additional Knowledge
 </li>
 </ul>
 
 Shariaa certifications
 
 
 
</div>

Shariaa Associate / Senior Associate

Majid Al Futtaim

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 
 
 
 JOB TITLE
 
 
 
 
 
 
 Detergent &amp; Personal Hygiene Commercial Associate Manager | Majid Al Futtaim Retail | Egypt Head Office
 
 
 
 
 
 
 ROLE SUMMARY
 
 
 
 
 
 
 The Associate Manager &ndash; Commercial is responsible for supporting local stores with sourcing and merchandising activities, as well as sales development through visual merchandising and brand visibility at the point of sale while setting forward estimates for the different buying groups, considering a number of variables, such as selling space, trends, feedback from stores. The role holder is responsible for ensuring the quality and efficiency of the stores while managing all suppliers.
 
 
 
 
 
 
 ROLE PROFILE
 
 
 
 
 
 <ul>
 <li>
 Collaborates with store teams to ensure planograms are executed effectively, maintaining visual consistency and optimizing product placement across all locations.
 </li>
 <li>
 Oversees merchandising strategies by managing vendor relationships, ensuring timely product deliveries, and aligning inventory plans with commercial goals.
 </li>
 <li>
 Partners with merchants to forecast trends and demand, ensuring accurate stock levels and timely availability of products in line with consumer needs.
 </li>
 <li>
 Leads the buying process by developing category budgets, monitoring order fulfillment, and ensuring alignment with brand and business objectives.
 </li>
 <li>
 Ensures in-store visual merchandising standards are consistently applied, including the safe storage and maintenance of visual equipment and branding elements.
 </li>
 <li>
 Coordinates with Operations, Replenishment, and Marketing teams to align merchandising layouts with inventory levels and promotional campaigns, enhancing store performance.
 </li>
 <li>
 Develops and delivers training materials and workshops to store teams, promoting best practices in product display and maintaining up-to-date product knowledge.
 </li>
 <li>
 Implements merchandising policies and design criteria, ensuring compliance with company values and operational standards across all assigned areas.
 </li>
 </ul>
 
 
 
 
 
 REQUIREMENTS
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business administration, Marketing, or a related field, with a minimum of 5 years of experience in a similar commercial or merchandising role.
 </li>
 <li>
 Strong planning and organizational skills, with the ability to manage multiple merchandising strategies and timelines effectively.
 </li>
 <li>
 In-depth knowledge of product categories, brands, and industry trends within the detergent and personal hygiene sector.
 </li>
 <li>
 Proficiency in Microsoft Office and related tools, with the ability to analyze data and generate actionable insights.
 </li>
 <li>
 Excellent analytical skills to interpret market dynamics, forecast demand, and support strategic decision-making.
 </li>
 <li>
 Excellent analytical skills to interpret market dynamics, forecast demand, and support strategic decision-making.
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 50,000 diverse and talented colleagues, all guided by our Leadership Model
 </li>
 </ul>
</div>

Associate Manager Commercial - Detergent & Personal Hygiene

Silkhaus

<div>
 
 Job Title:
 
 Customer Service Associate
 
 
 
 Reporting to:
 
 CX Manager
 
 
 
 Location:
 
 Egypt
 
 
 
 Who are we?
 
 
 
 Silkhaus is a Dubai-headquartered end-to-end technology platform that powers short-term rentals (STRs) for guests, real estate owners, and operators. We have an all-star founding team and leading investors (Oresaya Capital, Nuwa Capital, Global Founders Capital, VentureSouq, Yuj Ventures, and several high-impact family offices and entrepreneurs) with experience in hyper-scaling proptechs and emerging markets technology businesses. In addition to running the largest portfolio of short-term rentals across the GCC, we are building the global technology stack for STR operators and real estate owners to run cutting-edge short-term rental businesses.
 
 
 
 Mission
 
 
 
 Silkhaus leverages technology to power delightful short-term rental (STR) experiences for travellers and real estate owners across Asia. Silkhaus is the global operating system for STRs.
 
 
 
 Values
 
 
 
 
 Built By Owners:
 
 We operate with an ownership mindset, driven by integrity and technology, to deliver exceptional experiences for real estate owners and guests.
 
 
 
 1+1 = 3:
 
 We achieve more together through teamwork, perseverance, and flexibility, fostering excellence and continuous innovation.
 
 
 
 Always In Service:
 
 We prioritize empathy and excellence, ensuring every guest and real estate partner receives a seamless and memorable experience.
 
 
 
 What is the role?
 
 
 
 Silkhaus is looking for a Customer Service Associate to join our operations team in Egypt. You will be the first point of contact for our guests and partners, ensuring that every interaction is handled with care, professionalism, and efficiency. The ideal candidate has a strong passion for service, excellent communication skills, and the ability to multitask in a dynamic environment.
 
 
 
 What You&rsquo;ll Do
 
 
 
 <ul>
 <li>
 Respond to guest inquiries and service requests through phone, email, and chat in a timely and professional manner.
 </li>
 <li>
 Coordinate with internal teams (operations, housekeeping, maintenance) to ensure quick issue resolution.
 </li>
 <li>
 Maintain accurate records of interactions in the CRM system.
 </li>
 <li>
 Monitor and report recurring issues to improve service delivery.
 </li>
 <li>
 Ensure a positive and seamless experience for every guest.
 </li>
 <li>
 Meet and exceed key performance indicators (response time, resolution rate, and customer satisfaction).
 </li>
 <li>
 Escalate complex cases appropriately and follow up until resolution.
 </li>
 <li>
 Identify opportunities to enhance customer experience and streamline workflows.
 </li>
 <li>
 Support implementation of new procedures and technologies to improve efficiency.
 
 
 </li>
 </ul>
 
 Who You Are
 
 
 
 <ul>
 <li>
 1&ndash;3 years of experience in customer service, hospitality, call center, or a tech-driven environment.
 </li>
 <li>
 Strong communication skills in English and Arabic (written and verbal).
 </li>
 <li>
 A positive attitude, patience, and the ability to stay calm under pressure.
 </li>
 <li>
 Proficient in using CRM or support tools (e.g., Zendesk, Freshdesk, Salesforce).
 </li>
 <li>
 Flexible, reliable, and passionate about delivering excellent service.
 
 
 </li>
 </ul>
 
 What You&rsquo;ll Get
 
 
 
 <ul>
 <li>
 Flexible working options and remote work opportunities.
 </li>
 <li>
 Generous annual leave policy, including wellness days.
 </li>
 <li>
 Competitive salary package.
 </li>
 <li>
 The opportunity to work with a fast-growing international team redefining short-term rentals.
 </li>
 </ul>
</div>

Customer Service Associate (4 month contract)

<div>
 
 
 JOB TITLE
 
 
 
 
 
 
 Record To Report Associate Manager | MAF Global Solutions | Finance
 
 
 
 
 
 
 Role Summary
 
 
 
 
 
 
 This position is based in MAF Global Solutions (GS). This is a new department which has recently been set-up for all the wholly owned subsidiaries of MAF. GS is responsible for all the transactional accounting operations of the entities incl. General Ledger, Purchase To Pay, Order To Cash &amp; preparation of Financial Statements
 
 
 
 
 
 
 ROLE PROFILE
 
 
 
 
 
 <ul>
 <li>
 Monitor monthly closing compliance checklist to ensure compliant closing
 </li>
 <li>
 Complete Monthly recording of transactions for assigned companies in compliance with IFRS, tax law and country specific regulations
 </li>
 <li>
 Prepare and post monthly consolidation and elimination journals for group trial balance
 </li>
 <li>
 Prepare consolidated trial balance for group and its relevant analysis
 </li>
 <li>
 Ensure monthly closing is accurate and done on time
 </li>
 <li>
 Prepare monthly intercompany reconciliations and bank reconciliations
 </li>
 <li>
 Ensure adherence to Finance Shared Services Centre Service Level Agreement (SLA) with entities. Monitor and resolve customer queries/complaints
 </li>
 <li>
 Make accounting records available for review, on a timely basis, by entities, internal auditors, external auditors and other stakeholders, as required
 </li>
 <li>
 Ensure you are always up to date with IFRS, tax laws and country accounting regulations
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Finance/Accounting/Commerce
 </li>
 <li>
 5 years&rsquo; experience in a big four audit firm
 </li>
 <li>
 Additional experience working in the General Ledger function of a Finance Department will be an added advantage
 </li>
 <li>
 Extensive IFRS knowledge
 </li>
 <li>
 Good knowledge of HFM reporting tool (Hyperion Financial Management)
 </li>
 <li>
 Advance MS Excel, Word and PowerPoint skills
 </li>
 <li>
 Excellent written and oral communication skills - Fluent English
 </li>
 </ul>
 
 
</div>

Record to Report Associate Manager

<div>
 
 
 Line of Service
 
 
 Advisory
 
 
 
 
 Industry/Sector
 
 
 Technology
 
 
 
 
 Specialism
 
 
 Advisory - Other
 
 
 
 
 Management Level
 
 
 Associate
 
 
 
 
 Job Description &amp; Summary
 
 
 We are looking for a motivated and detail-oriented Associate to join our SAP Ariba team. This role is ideal for individuals with foundational knowledge of procurement systems and a keen interest in digital transformation. You&rsquo;ll work alongside experienced professionals to support procurement operations and help optimize sourcing and supplier management using SAP Ariba.
 
 
 
 
 Key Responsibilities
 
 <ul>
 <li>
 Assist in the configuration and support of SAP Ariba modules such as Sourcing, Contracts, and Procurement.
 </li>
 <li>
 Participate in requirements gathering sessions and help document business needs.
 </li>
 <li>
 Support testing activities including integration testing and user acceptance testing (UAT).
 </li>
 <li>
 Help maintain system data and ensure accuracy across procurement workflows.
 </li>
 <li>
 Provide user support and training under the guidance of senior team members.
 </li>
 <li>
 Collaborate with cross-functional teams to improve procurement processes.
 
 
 </li>
 </ul>
 Required Qualifications
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Supply Chain, Information Systems, or a related field.
 </li>
 <li>
 Familiarity with SAP Ariba or other procurement platforms (academic or internship experience is acceptable).
 </li>
 <li>
 Basic understanding of procurement and sourcing processes.
 </li>
 <li>
 Strong communication and organizational skills.
 </li>
 <li>
 Eagerness to learn and grow in a fast-paced environment.
 </li>
 </ul>
 
 
 Required Skills
 
 
 
 
 
 Optional Skills
 
 
 Accepting Feedback, Accepting Feedback, Active Listening, Analytical Reasoning, Application Software, Business Data Analytics, Business Management, Business Technology, Business Transformation, Communication, Documentation Development, Emotional Regulation, Empathy, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Intellectual Curiosity, Optimism, Performance Assessment, Performance Management Software, Problem Solving, Product Management, Product Operations, Project Delivery {+ 11 more}
 
 
 
 
 
 Desired Languages
 
 
 
 
 (If blank, desired languages not specified)
 
 
 
 
 
 
 Travel Requirements
 
 
 Not Specified
 
 
 
 
 Available for Work Visa Sponsorship?
 
 
 No
 
 
 
 
 Government Clearance Required?
 
 
 No
 
 
 
 
 Job Posting End Date
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
</div>

ETIC, SAP - Ariba - Associate

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