assistant reservation manager Jobs in Istanbul

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assistant sales manager (catering)

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asstmgr-housekeeping

asstmgr restaurants

Marriott International

<div>Additional Information 
Job Number25131811 
Job CategoryFood and Beverage &amp; Culinary 
LocationJW Marriott Istanbul Bosphorus, Kemankes Karamustafa Pasa, Istanbul, T&uuml;rkiye, T&uuml;rkiye, 34425 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY 
Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</li></ul>
OR
<ul><li>2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</li></ul> 
CORE WORK ACTIVITIES 
Assisting in Management of Restaurant Team
<ul><li>Handles employee questions and concerns.</li></ul>
<ul><li>Monitors employees to ensure performance expectations are met.</li></ul>
<ul><li>Provides feedback to employees based on observation of service behaviors.</li></ul>
<ul><li>Assists in supervising daily shift operations.</li></ul>
<ul><li>Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager.</li></ul>
<ul><li>Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results.</li></ul> 
Conducting Day-to-Day Restaurant Operations
<ul><li>Ensures all employees have proper supplies, equipment and uniforms.</li></ul>
<ul><li>Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels.</li></ul>
<ul><li>Ensures compliance with all restaurant policies, standards and procedures.</li></ul>
<ul><li>Monitors alcohol beverage service in compliance with local laws.</li></ul>
<ul><li>Manages to achieve or exceed budgeted goals.</li></ul>
<ul><li>Performs all duties of restaurant employees and related departments as necessary.</li></ul>
<ul><li>Opens and closes restaurant shifts.</li></ul> 
Providing Exceptional Customer Service
<ul><li>Interacts with guests to obtain feedback on product quality and service levels.</li></ul>
<ul><li>Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.</li></ul>
<ul><li>Encourages employees to provide excellent customer service within guidelines.</li></ul>
<ul><li>Handles guest problems and complaints, seeking assistance from supervisor as necessary.</li></ul>
<ul><li>Strives to improve service performance.</li></ul>
<ul><li>Sets a positive example for guest relations.</li></ul>
<ul><li>Assists in the review of comment cards and guest satisfaction results with employees.</li></ul>
<ul><li>Meets and greets guests.</li></ul> 
Conducting Human Resource Activities
<ul><li>Supervises on-going training initiatives.</li></ul>
<ul><li>Uses all available on the job training tools for employees.</li></ul>
<ul><li>Communicates performance expectations in accordance with job descriptions for each position.</li></ul>
<ul><li>Coaches and counsels employees regarding performance on an on-going basis.</li></ul> 
Additional Responsibilities
<ul><li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li></ul>
<ul><li>Analyzes information and evaluating results to choose the best solution and solve problems.</li></ul>
<ul><li>Assists servers and hosts on the floor during meal periods and high demand times.</li></ul>
<ul><li>Recognizes good quality products and presentations.</li></ul>
<ul><li>Supervises daily shift operations in absence of Restaurant Manager.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. 
<div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

AsstMgr-Restaurants

Qlub

<div>Who are we? 
Qlub is revolutionizing the dining experience with ultra-fast, seamless payment solutions. Our technology enables customers to pay in seconds by scanning a QR code &ndash; no app download required. From Pay-at-Table QR payments and Digital Menus to Order-and-Pay tech, Payment Links, and SoftPOS terminals, Qlub streamlines the entire payment process, making it faster and more convenient for both diners and restaurants. Plus, splitting the bill with friends has never been easier!
We help restaurants focus on what they do best: providing exceptional dining experiences. By removing payment hassles, we increase table turnover and improve operational efficiency, boosting profits. Features like analytics, instant tipping and reviews, and automated accounting empower restaurants to thrive in today&rsquo;s digital-first world. 
The Role 
We're looking for a Backend Developer to support the development of panel platforms.
You'll work on payment integrations, dashboards, order flows, table management, review systems, and more. Your work will directly impact the experience of both diners and restaurant staff.
You&rsquo;ll be responsible for:<ul>
<li>Developing backend services and APIs</li>
<li>Collaborating with frontend, design, and product teams</li>
<li>Writing clean, efficient, well-documented code</li>
<li>Participating in code reviews</li>
<li>Troubleshooting, debugging, and improving system performance</li>
<li>Managing notification and email systems</li> 
</ul> 
We're looking for someone with:<ul>
<li>3&ndash;5 years of backend development experience</li>
<li>Solid TypeScript and Node.js knowledge</li>
<li>Experience with NestJS or similar frameworks (Express, Fastify)</li>
<li>Experience working with PostgreSQL</li>
<li>Working knowledge of Redis</li>
<li>Understanding of RESTful API best practices</li>
<li>Exposure to CI/CD workflows</li>
<li>Awareness of security, rate-limiting, and performance optimization</li>
Basic understanding of job/message queues (e.g., BullMQ) 
<li>
</li></ul>Why join qlub?<ul>
<li>Be part of an exciting, fast-paced environment, where you can grow the business from an early-stage start-up into a global organization;</li>
<li>Drive growth and tailoring of fast-evolving new products and features;</li>
<li>Work with highly motivated people, enthusiastic about improving the customer experience at table-service restaurants.</li> 
</ul> 
Sounds like you? Are you excited by this opportunity? If so, &ldquo;Apply now&rdquo;.</div>

Backend Developer

Accor

<div>Company Description 
The Grand Tarabya Managed by Accor
As soon as you step inside The Grand Tarabya Managed by Accor, which holds a very special place in Istanbul's history, you will feel the charm of a 100-years-old past, the highest architectural and aesthetic standards, and the splendor inspired by the sparkle of the Bosphorus. From the 4.500 square meter spa area to the panoramic Bosphorus view of 29 residences and 248 rooms, from the magnificent 1.280 square meter ballroom to the restaurants and bars offering an unforgettable gastronomic adventure, The Grand Tarabya Managed by Accor, combines care, elegance, and comfort in every detail. With its doors opening to the Bosphorus, The Grand Tarabya Managed by Accor, will forever hold its place in your memory. 
Job Description 
We are seeking a friendly and professional Receptionist to join our team in Istanbul, T&uuml;rkiye. As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring a positive experience for everyone who enters our establishment.<ul><li>
Greet and welcome guests in a warm and professional manner</li><li>
Handle check-ins and check-outs efficiently, ensuring all bills are accurate</li><li>
Answer phone calls, respond to emails, and manage guest inquiries and requests</li><li>
Provide information about local attractions, restaurants, and events to enhance guest experiences</li><li>
Coordinate with other departments to fulfill guest needs and resolve any issues</li><li>
Manage reservations and assist with overbooking situations when necessary</li><li>
Process payments and handle cash transactions accurately</li><li>
Maintain a clean and organized reception area</li><li>
Assist with administrative tasks such as filing, data entry, and report generation</li><li>
Ensure compliance with safety and security procedures</li></ul> 

Qualifications 
<ul><li>
Excellent communication skills in English; proficiency in Turkish and additional languages is highly valuable</li><li>
Strong customer service orientation with a friendly and professional demeanor</li><li>
Previous experience in hospitality or a similar customer-facing role is preferred but not mandatory</li><li>
Proficiency in Microsoft Office Suite and ability to learn hotel management software quickly</li><li>
Experience with Opera PMS is an advantage</li><li>
Exceptional organizational skills with the ability to multitask and prioritize effectively</li><li>
Problem-solving skills and the ability to remain calm under pressure</li><li>
Flexibility to work in shifts, including weekends and holidays if required</li><li>
Basic math skills for handling financial transactions</li><li>
Excellent phone etiquette and professional appearance</li><li>
Ability to work collaboratively in a team environment</li><li>
Knowledge of the hospitality industry and local area is a plus</li></ul></div>

Receptionist

Nusr-Et

<div>
 
 
 Who are we?
 
 
 
 
 
 
 We as Nusr-Et, are a culinary empire that crafted the art of dining with its unique blend of exquisite flavors and theatrical presentation. Renowned for its mastery of fine cuts, Nusr-Et has captivated the taste buds of discerning diners worldwide.
 
 
 
 
 
 Nusr-Et boasts an extensive international presence, with around 30 restaurants strategically located in prominent cities across the globe, including New York, London, Dubai, Istanbul, and Miami. The culinary prowess of Nusr-Et is underscored by making each dining experience a celebration of taste and texture.
 
 
 
 
 
 Nusr-Et reflects a commitment and dedication to excellence. But this is what meets the eye. Do you want to know what goes on behind the scenes in creating such unforgettable culinary journeys? If your answer is yes, then get ready to get a taste of the fine dining world at Nusr-Et.
 
 
 
 
 
 Nusr-Et is actively seeking a talented and dynamic individual to join our team in the capacity of a
 
 Human Resources Business Partner.
 
 This exciting opportunity is tailor-made for a high-performing professional who possesses a passion for excellence and a penchant for driving organizational growth. As a key member of our team, the successful candidate will play a pivotal role in shaping the future of our organization.
 
 
 
 
 
 Sounds like you? Then read the job description below and apply now.
 
 
 
 
 
 
 
 
 
 
 
 
 What do we look for?
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in relevant departments
 </li>
 <li>
 Minimum 3 years of work experience in the Human Resources department
 </li>
 <li>
 Strong interpersonal and communication skills
 </li>
 <li>
 Multitasking and time-management skills with the ability to prioritize tasks
 </li>
 <li>
 Ability to handle a large volume of work and work at a fast pace in a high-pressure environment
 </li>
 <li>
 Good knowledge of MS Office programs especially MS Excel
 </li>
 <li>
 Proficiency in spoken and written English
 </li>
 </ul>
 
 
 
 
 
 
 
 
 What will you work on?
 
 
 
 
 
 <ul>
 <li>
 Carry out and support end-to-end HR activities for the branches
 </li>
 <li>
 Carry out the recruitment process
 </li>
 <li>
 Administer the disciplinary processes based on the labor laws if needed
 </li>
 <li>
 Prepare daily &amp; monthly &amp; and yearly reports to the management based on the HR metrics that should be requested
 </li>
 <li>
 Assist with the general day-to-day operation of the HR department
 </li>
 <li>
 Assist with personnel attendance control system and timesheet tracking
 </li>
 <li>
 Assist employees with employment benefits, payroll, and onboarding process
 </li>
 <li>
 Provide personnel policy and procedure guidance to employees and management
 </li>
 <li>
 Weekly filing of employee &amp; and company files to ensure confidentiality &amp; and compliance
 </li>
 </ul>
 
 
 
 
 
 
 
 
 What&rsquo;s in store for you?
 
 
 
 
 
 
 <ul>
 <li>
 A global working environment and career opportunities
 </li>
 <li>
 Private medical insurance because your health is our priority
 </li>
 <li>
 Commutation service
 
 (You will be working 3 days from the field and 2 days from the HQ office)
 
 </li>
 <li>
 Meal allowance
 </li>
 <li>
 Coffee and Tea Corner always open for your little breaks
 </li>
 <li>
 Special discounts on your favorite D.ream restaurants and retail brands
 </li>
 <li>
 Brand new technical equipment
 </li>
 <li>
 Participation in regularly-held Do&gbreve;u&scedil; corporate games
 </li>
 <li>
 Stylish office setting that promotes a positive and vibrant atmosphere
 </li>
 <li>
 Opportunity to become a part of the ever-popular Nusr-Et aka SaltBae family
 </li>
 </ul>
</div>

Human Resources Business Partner

Swissotel

<div>Company Description 
Where passion drives life, join us at Accor! 
As one of the world&rsquo;s leading hospitality groups, Accor shapes the industry with more than 45 brands, over 5,700 hotels, and more than 10,000 restaurants across 110 countries. 
With a focus on innovation and excellence, Accor invites you to a world where you can develop yourself, feel at home, and make a difference through each brand. 
If you're looking to be part of a global team and set new milestones in your career, join the Accor family and let&rsquo;s shape the future together!
Pioneering the art of responsible hospitality connecting cultures, with heartfelt care.
&#10024; Hospitality is a work of heart. 
Join us and become a Heartist&reg;.
Swiss&ocirc;tel The Bosphorus, Istanbul
As one of Istanbul&rsquo;s most distinguished hotels, Swiss&ocirc;tel The Bosphorus is located in Be&#351;ikta&#351; and has been providing an exceptional five-star luxury accommodation experience since 1991.
Featuring 566 rooms and suites, 29 event venues, and 3 grand ballrooms, Swiss&ocirc;tel offers a sophisticated environment for meetings and events, accommodating groups ranging from 5 to 1,200 guests.
Besides being a luxury hotel, Swiss&ocirc;tel is also a premier gastronomic destination. You will have the opportunity to advance your career within famous restaurants and bars such as Chalet, 16 Roof, Madhu&rsquo;s and Sabrosa.
Are you ready to join this esteemed brand and take the next step in your career at Swiss&ocirc;tel?
Diversity &amp; Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration. 
Job Description<ul><li> 
Supervise and guide the Front Office team, delegating tasks across different areas when necessary.</li><li>
Monitor, check, and report on daily room status.</li><li>
Ensure effective communication and cooperation with Housekeeping regarding room discrepancies and resolve any inconsistencies.</li><li>
Oversee guest check-in and check-out procedures in line with hotel standards.</li><li>
Control guaranteed reservations, long-stay agreements, and group bookings.</li><li>
Verify prepayments, billing processes, and credit card authorizations.</li><li>
Coordinate arrivals and departures for individual and group guests, ensuring their special requests are met.</li><li>
Ensure preparation of daily reports, &ldquo;Flag Report,&rdquo; and bucket controls.</li><li>
Maintain departmental communication through memo distribution and keep the Front Office board up to date.</li><li>
Train, guide, and support the development of interns and new employees.</li><li>
Represent the Front Office Supervisor in his/her absence.</li><li>
Handle guest complaints effectively and coordinate with other departments when required.</li><li>
Be familiar with and apply hotel security and fire safety procedures.</li><li>
Conduct daily credit checks and ensure proper cash closure procedures are followed.</li><li>
Participate in recruitment processes, and support the training and professional development of the team.</li><li>
Perform any other tasks assigned by the management.</li></ul> 
Qualifications<ul><li> 
Degree in Tourism &amp; Hospitality Management or a related field.</li><li>
Previous experience in a similar role within 4- or 5-star hotels.</li><li>
Strong knowledge of Front Office operations and hotel systems (Opera PMS preferred).</li><li>
Excellent leadership, team management, and problem-solving skills.</li><li>
Guest-oriented, with strong communication and interpersonal skills.</li><li>
Flexible to work shifts, including night duty.</li><li>
Fluent in English (a second foreign language is an asset).</li><li>
Proficient in MS Office applications.</li><li>
Ability to work under pressure and adapt to a fast-paced environment.</li></ul></div>

Duty Manager

<div>Company Description 
&quot;Why work for Accor? 
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ 
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS&quot;
Rising over the slopes of the Bosphorus, surveying centuries of history, yet silhouetted against the modern skyline of Istanbul, the Fairmont heritage of distinction and style comes to Istanbul, fusing with the city&rsquo;s storied history and traditions to bring guests an exceptional experience in the heart of one of the world&rsquo;s most talked about destinations.
Fairmont Quasar Istanbul is at once in touch with this fabulous city&rsquo;s past and part of its dynamic future, rising up from the heart of Istanbul&rsquo;s main business district. Offering sophisticated travelers 209 guest rooms with a diverse selection of restaurants and bars serving everything from elegantly crafted cocktails to exquisitely authentic Turkish cuisine. With 2,000 square meters of meeting and event space, Fairmont Quasar Istanbul is ideal for meeting and special events while the luxurious Fairmont Spa and state-of-the-art gym are the perfect places to relax and revitalize. 
Job Description 
Key Responsibilities:<ul><li>
Develop and implement marketing strategies to promote the hotel&rsquo;s F&amp;B outlets and events</li><li>
Plan and execute promotional campaigns, collaborations, and seasonal offers</li><li>
Manage social media content and online presence of all F&amp;B outlets, including real-time coverage of evening events</li><li>
Coordinate with chefs, F&amp;B managers, and external partners to ensure brand consistency</li><li>
Create and monitor marketing materials, including visuals, menus, and digital content</li><li>
Track performance of campaigns and prepare regular marketing reports</li><li>
Support in organizing and promoting F&amp;B events, tastings, and partnerships</li></ul> 

Qualifications 
<ul><li>
Bachelor&rsquo;s degree in Marketing, Business Administration, Hospitality Management, or related field</li><li>
Minimum 2&ndash;3 years of experience in marketing, preferably in hospitality or F&amp;B industry</li><li>
Strong knowledge of digital marketing, social media platforms, and content creation</li><li>
Experience in campaign management, promotions, and event marketing for restaurants, bars, or banqueting</li><li>
Creative mindset with strong storytelling and visual communication skills</li><li>
Ability to analyze market trends, customer needs, and competitor activities</li><li>
Excellent communication and interpersonal skills</li><li>
Fluency in Turkish (written and spoken) is mandatory; proficiency in English is an asset</li><li>
Strong organizational and project management abilities</li><li>
Flexibility to work in shifts, with main focus on evening hours</li><li>
Ability to work in a fast-paced and dynamic environment</li></ul> 

Additional Information 
Your team and working environment: 
We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
Note: Customization may be included for any specific local or legislative requirements, such as work permits. 
Only Turkish or candidates which able to communicate in Turkish will be hired. 
Our commitment to Diversity &amp; Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</div>

F&B Marketing Executive

<div>Company Description 
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist&reg;, and let your heart guide you in this world where life beats faster. 
Job Description 
We are seeking a proactive Sales Manager, based in Istanbul, T&uuml;rkiye, to drive leisure sales for Swiss&ocirc;tel Living Bodrum. This role is responsible for increasing market presence in both domestic and international leisure segments, generating new business opportunities, and representing the property at key industry events. Regular travel to Bodrum is required. 
 
Key Responsibilities<ul><li>
Develop and maintain relationships with high-value leisure accounts in both domestic and international markets</li><li>
Identify, approach, and secure new business opportunities to increase market share</li><li>
Establish partnerships with luxury travel consortia and premium travel agencies</li><li>
Conduct regular sales calls, client visits, and networking activities in Istanbul and other key markets</li><li>
Represent the property at tourism fairs, travel shows, and luxury travel events</li><li>
Organize and host site inspections, familiarization trips, and special client events in Bodrum</li><li>
Work closely with the on-site Bodrum sales team to align strategies and ensure service excellence</li><li>
Monitor market trends and competitor activity to identify growth opportunities</li><li>
Maintain accurate records of sales activities and account performance in CRM systems</li><li>
Achieve assigned sales targets and contribute to overall revenue growth</li></ul> 

Qualifications 
<ul><li>
Minimum 3 years of sales experience in luxury hospitality, preferably within the leisure segment</li><li>
Strong existing network in local and/or international leisure markets</li><li>
Proven ability to proactively develop new business and close sales opportunities</li><li>
Professional level of English; additional languages are an advantage</li><li>
Strong communication, presentation, and negotiation skills</li><li>
Based in Istanbul with flexibility to travel regularly to Bodrum and other destinations</li><li>
Experience representing properties at international tourism fairs and industry events</li><li>
International work experience is highly preferred</li><li>
Bachelor&rsquo;s degree in Tourism, Business, or related field</li></ul></div>

Sales Manager - İstanbul Based

Explore 29+ Asstmgr restaurants in Istanbul this September. Find roles across top companies and apply now to boost your career.