receptionist

operations manager

assistant demand planning manager Jobs in Istanbul

assistant demand planning manager

sales account manager

airport it systems application administrator (assistant specialist) Jobs in Istanbul

airport it systems application administrator (assistant specialist)

assistant reservation manager

Mandarin Oriental Hotel Group

<div><h2 class="jobSectionHeader"><b>The Group</b></h2>
<p>
Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world.</p>
<p>
Increasingly recognized for creating some of the world&rsquo;s most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is renowned for creating unique hotels through distinctive design and a strong sense of place, luxury hotels right for their time and place.</p>
<h2 class="jobSectionHeader"><b>
The Hotel</b></h2>
<p>
Mandarin Oriental Bosphorus, Istanbul has become Mandarin Oriental Hotel Group's second hotel in T&uuml;rkiye. The hotel is located on the European side of Istanbul, in the luxurious residential district of Kuru&ccedil;e&#351;me, right next to the unique Bosphorus.</p>
<p>
Redefining luxury with its sophisticated design and architecture inspired by Istanbul's uniquely beautiful mansions and palaces, our hotel is located on the shores of the Bosphorus with two outdoor pools in the city center with lush and generous gardens, 100 spacious rooms and suites with large living spaces, rich Sunday brunches with Turkish and international cuisine, Novikov Restaurant, the international representative of modern Asian and Italian cuisines; Olea &amp; Bar, offering the most exclusive flavors of Italian cuisine; Hakkasan, world-renowned for its innovative interpretation of China's traditional Cantonese cuisine; and Bosphorus Lounge, home to delicious snacks and tea-time rituals. The Spa at Mandarin Oriental Bosphorus, Istanbul is the city's most comprehensive health, beauty, and wellness center with 3,500 square meters of The Spa at Mandarin Oriental Bosphorus, Istanbul.<br>
<br>
<b>Duties and Responsibilities</b></p><br>
<ul>
<li>To manage team and inventory always maximize revenues as well as guide the team to achieve goals.</li>
<li>To be responsible for maintaining and improving reservations operations to ensure a high degree of accuracy in guest reservations, maximizing revenue opportunities and satisfaction of guests and team members.</li>
<li>To ensure that audited results meet the standards required in LQE, MOQA and Forbes.</li>
<li>To supervise on daily basis with the reservation team the tracking of the no-show and cancellation reservations as well as daily arrivals for all guest requests to be carried out and communicated.</li>
<li>To check daily arrivals to ensure all necessary billing instructions are applied to reservations.</li>
<li>To ensure team members are developed effectively and generate a culture of high-quality standards for relationship building, customer service, selling techniques, billing and processing contracts and motivating the team to increase productivity and monitoring their performance.</li>
<li>To monitor same day selling procedures to maximize room revenue and control property occupancy</li>
<li>To have a full understanding of the property&rsquo;s primary target customer and service expectations; serve the customer by understanding their business, business issues and concern to offer better business solutions</li>
<li>To ensure all requests are handled by the team in a time frame set by the company</li>
<li>To ensure colleagues have current knowledge for all relevant processes, policies and promotions, as necessary, to perform their duties</li>
<li>To support customer loyalty and property brand standards by delivering service excellence throughout each customer experience</li>
<li>To build strong relationships with customers, guests and colleagues in order to gain a full understanding of their needs and work to serve them effectively</li>
<li>To set a positive example for the Reservations Department</li>
<li>To handle guest complaints and disputes</li>
<li>To develop, implement and maintain a departmental orientation program for colleagues to receive the appropriate new hire training to successfully perform their job</li>
<li>To manage team performance through developments plans, monitoring progress on a monthly basis</li>
<li>To utilize all available on the job training tools for colleagues</li>
<li>To create monthly labor scheduling for team</li>
<li>To ensure an excellent working relationship with all colleagues within the hotel</li>
<li>To carry out any other duties that may be reasonably requested by the Department Head.</li></ul><br>
<p></p>
<p><b>
Requirements</b></p>
<ul><li>Degree or Diploma in Hospitality Management or relevant education.</li><li>Minimum 4 years working experience in the luxury hotel industry; international experience preferred.</li><li>Knowledge of travel trade accounts.</li><li>Proficient in written and spoken English and Turkish.</li><li>Able to liaise effectively with corporate/government.</li><li>Excellent presentation and communication skills.</li><li>Ability to work under pressure.</li><li>Strong leadership skills and ability to develop and motivate his/her team.</li><li>Outgoing and enthusiastic personality.</li><li>Possess high degree of stamina, agility, and flexibility.</li></ul></div>

Assistant Reservation Manager

Rixos

<div><b>Company Description</b><p><br>
Established in 2000 in Turkey, Rixos pioneers the &lsquo;ALL Inclusive, ALL Exclusive&rsquo; concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.</p><b><br>
Job Description</b><p><br>
Rixos Hotels, with 24 years of experience in the tourism sector, continues to grow worldwide as a Turkish brand with new investments, driven by a management model based on dynamic, flexible, and proactive strategies. Currently, we operate 43 different hotels, theme parks, and special projects across 3 continents and 8 countries.</p><p>
In Turkey, we provide services to our guests in various concepts with a talented workforce of approximately 8,000 people in the Antalya, Mu&#287;la, and Istanbul regions.</p><p>
We are seeking a valuable team member for the position of &ldquo;REVENUE MANAGER&rdquo; to be considered at TERSANE &#304;STANBUL</p><p><b>
Job Description</b></p><p>
Reporting to the Director of Revenue Management, responsibilities and essential job functions include but are not limited to the following:</p><ul><li>
Lead and manage all aspects of the Reservations department and ensure all service standards are followed</li><li>
Manage and coordinate all group and individual reservations</li><li>
Assist in the management of rooms inventory to maximize rooms revenue all distribution channels</li><li>
Manage daily inventory control, balance and room assignment</li><li>
Load, maintain and manage all Business Transient rates on all distribution channels. Conduct on-going audit for accuracy and visibility on channels</li><li>
Assist with maintaining accurate hotel content on branded websites and all 3rd party websites</li><li>
Maintain accuracy of information/data and enhance automation efforts in reporting tools</li><li>
Assist in the preparation of competitive analysis and other supporting documents</li><li>
Assist in managing room authorizations, rates, and restrictions, including communicating rate restrictions and strategy to operation team</li><li>
Monitor changes in inventory and provide guidance on the impact of current strategies</li><li>
Monitor group blocks and assess risk, while making strategy recommendations</li><li>
Coordinates the implementation of selling strategies</li><li>
Assist with accurately generate and update Revenue Management reports</li><li>
Assist with system maintenance including but not limited to, inputting rates, restrictions, monitoring forecasted demand, updating group forecasting and running daily system checks</li><li>
Assist in the implementation of hotel sales strategies in the reservation and inventory systems</li><li>
Participate and contribute in all revenue related initiatives</li><li>
Perform ad-hoc tasks, analysis, and reporting on a needed basis to senior leadership</li><li>
Communicates effectively between Reservations, Sales, Event Services, Finance and Front Desk</li></ul><br>
<b>
Qualifications</b><p><br>
Qualifications</p><ul><li>
At least 3 years minimum experience in a similar role</li><li>
Previous reservation experience required</li><li>
Strong working knowledge of Opera Cloud preferred</li><li>
Previous experience within group and tour markets preferred</li><li>
Detail-oriented with strong analytical skills</li><li>
Strong oral, written, and interpersonal skills to communicate with all levels of the organization</li></ul></div><p></p>

Revenue Manager

Guess Europe Sagl

<div>
 Guess, a renowned leader in the global fashion industry, is seeking a Assistant Store Manager to join our dynamic team. The successful candidate will support their team in daily operations, ensuring the store provides exceptional service and achieves its sales goals.
 <br/>
 <br/>
 <ul>
  <li>
   Assistant Store Manager in daily operations and overall management of the store
  </li>
  <li>
   Lead and motivate the sales team to achieve store sales goals and objectives
  </li>
  <li>
   Provide exceptional customer service by addressing customer inquiries and resolving issues
  </li>
  <li>
   Ensure product displays, signage, and merchandising standards are maintained throughout the store
  </li>
  <li>
   Assist in training and onboarding new employees to ensure a knowledgeable team
  </li>
  <li>
   Monitor inventory levels and assist in managing stock replenishment and orders
  </li>
  <li>
   Conduct regular store audits to ensure compliance with company policies and procedures
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Proven experience in a retail management or supervisory role
  </li>
  <li>
   Strong leadership and team-building skills with the ability to motivate others
  </li>
  <li>
   Excellent communication and interpersonal skills
  </li>
  <li>
   Ability to analyze sales data and make informed decisions
  </li>
  <li>
   Detail-oriented with strong organizational skills
  </li>
  <li>
   Flexibility to work various shifts, including weekends and holidays
  </li>
  <li>
   Univercity diploma required; a degree in business or a related field is a plus
  </li>
 </ul>
</div>


Assistant Store Manager (Emaar)

Samsung Electronics

<div>
 <p>
  <strong>
   Customer Service I Field Operations Support Assistant Manager
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  To be assigned in Customer Service Department, we are looking for a Field Operations Support Assistant Manager with below qualifications;
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Roles &amp; Responsibilities
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Field Operations Support Assistant Manager
  </strong>
  involves overseeing and supporting field operations of the Customer Service department, mostly for Home Appliances and AV products, ensuring that Samsung customers receive top quality support and services.
 </p>
 <ul>
  <li>
   Partner and performance management of Brand Engineer operation to ensure a smooth and efficient process, including procurements, certifications, administrative works of the related service accounts.
  </li>
  <li>
   Take ownership of improving field operation by working cooperatively with related departments and business partners. Coordinating with other departments such as HR, procurement, legal, finance, field and related departments in the customer service division to ensure that the needs of the operation is fulfilled.
  </li>
  <li>
   Creating and managing partner &amp; vendor contracts, monitoring SLA&rsquo;s, procurement processes.
  </li>
  <li>
   PnL management of the Brand Engineer operation, prepare budget plan, run variance analysis and rolling forecasts.
  </li>
  <li>
   Keep track of service income and operational costs to identify areas for improvement. Prepare regular reports and drive the implementation of actions focused on increasing field technicians productivity, service sales income and reducing costs.
  </li>
  <li>
   Manage the relationships with service B2B key accounts and make the agreements in line with providing proper administrative and financial requirements.
  </li>
  <li>
   Coordinate authorized service centers to acquire aftersales certifications of Turkish Standarts Institute (TSE) and manage certification cost, process and the operation of the partner company.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Skills And Qualifications
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   B.Sc. or Master degree from Business Administration, Engineering Departments, or Economics
  </li>
  <li>
   +5 years of experience in customer service, project management or related functions, preferably within the Consumer Electronics or related industries.
  </li>
  <li>
   Adaptive and entrepreneurial approach: demonstrates flexibility, energy, and initiative in fast-paced, unpredictable, and matrix business environment.
  </li>
  <li>
   Can work under pressure with tight deadlines and can handle escalations calmly and competently.
  </li>
  <li>
   Ability to collaborate with international teams and adapting strategies to align with global plan.
  </li>
  <li>
   Demonstrated skills at multi-tasking, planning and organization.
  </li>
  <li>
   Strong analytical and problem solving skills with result oriented mindset.
  </li>
  <li>
   Proficiency in leveraging data analytics to derive insights, identify trends to optimize after-sales processes.
  </li>
  <li>
   Strong commitment to understand operational needs and expectations, driving process optimization strategies across service center operations, Samsung departments and vendors.
  </li>
  <li>
   Advanced English skills, excellent written and verbal communication skills.
  </li>
  <li>
   Proficiency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc).
  </li>
 </ul>
 <p>
 </p>
</div>


Field Operations Support Assistant Manager

Soho House & Co

<div>
 We are looking for
 <strong>
  "Front Office Receptionist"
 </strong>
 with the qualifications below:
 <br/>
 <br/>
 <ul>
  <li>
   A complete understanding and ability to provide the service delivery expected by guests and Soho House members
  </li>
  <li>
   Ability to work well under the pressure of coordinating many requests at any given time
  </li>
  <li>
   Being approachable and reliable
  </li>
  <li>
   Ability to be flexible as the job changes
  </li>
  <li>
   Ability to work flexible hours, including weekends, holidays if necessary
  </li>
  <li>
   Knowledge of Opera PMS System
  </li>
  <li>
   Spoken and written fluency in English and in Turkish
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Responsibility for the care of hotel guests throughout their visit
  </li>
  <li>
   To use own initiative and to personally take any action appropriate to deliver a first class service
  </li>
  <li>
   Responsibility for check-in, concierge duties and check-out
  </li>
  <li>
   To meet, greet and bid farewell to all guests &ndash; with a smile and making eye contact
  </li>
  <li>
   To escort guests to their room whenever possible and taking their luggage
  </li>
  <li>
   Take responsibility for the presentation of the front of house
  </li>
  <li>
   Fully understand and operate the telephone systems
  </li>
  <li>
   Fully understand and operate the hotel property management system
  </li>
  <li>
   Assist Reservation Team with hotel enquiries and reservations
  </li>
  <li>
   Ensure good communication with all departments with guest&rsquo;s special requests and feedback whether good or bad
  </li>
  <li>
   To be fully familiar with the hotel layout
  </li>
  <li>
   Accountable for the Reception cash handling issues
  </li>
  <li>
   To have a basic knowledge of the surrounding area in order to assist guests with their queries
  </li>
  <li>
   To have a good product knowledge in order to increase sales whenever possible
  </li>
  <li>
   To fully understand the bedrooms layout as well as their features and equipments
  </li>
 </ul>
</div>


Front Desk Receptionist - Soho House Istanbul

BNP Paribas

<div><p>We are looking for Assistant Manager/ Manager who is willing to join Innovative Companies Sales Department in Corporate &amp; Corporate Investment Banking Group in TEB.</p><p>
The ideal candidate should:</p><ul><div>
Have 2-6 years job experience in corporate banking or investment banking</div><div>
Financial analysis capacity and knowledge of corporate banking products and services is a must</div><div>
Have advanced level of spoken and written English</div><div>
Have strong communication and presentation skills (advanced Excel, Word and PowerPoint skills)</div><div>
Presentation, monitoring and reporting skills</div><div>
Analytical skills with strategic mind, proactive approach, well organizing and result orientation with strong planning capabilities</div><div>
Be problem solver and a team player</div><div>
Have interest in the start-up ecosystem and technological trends</div></ul><p><b>
JOB DESCRIPTION :</b></p><ul><div>
Contribute to the acquisition, maintaining and developing the relations with innovative clients</div><div>
Help generating global financial solutions for the innovative client portfolio and developing commercial strategies</div><div>
Coordinate innovative client financial needs with related departments across TEB and BNP Paribas entities</div><div>
Conduct financial and strategic company assessments and sector analyses for E-Commerce/ Marketplace, E-Travel, Food delivery, Fintech/PSP, Streaming, Saas/Cloud, Healthtech sectors</div><div>
Perform market analyses and follow up market developments through researches, events, publications, and announcements</div><div>
Help contribute to penetration into innovative client base and acquisition of new innovative clients</div></ul></div>

Innovative Companies Sales Assistant Manager / Manager

CALVIN KLEIN

<div><p><b>Design Your Future at PVH</b></p><p></p>
Assistant Store Manager - Calvin Klein &#304;stanbul Akasya<p></p><p><b>
Be part of an iconic story.</b></p><p>
PVH is the growth platform for Calvin Klein and TOMMY HILFIGER. Through driving brand strength and relevance, we are connecting our global, iconic brands closer to where the consumer is going than ever before, today and with future generations. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan. That&rsquo;s the Power of Us, that&rsquo;s the Power of PVH+.</p><p></p><p><b>
The Team</b></p><p>
The Team inside the stores collectively strives to create a seamless and enjoyable experience for customers. The team works together to uphold the store's reputation, achieve sales targets, and create a positive environment that reflects the values of PVH. Each member contributes uniquely to the team's success, ensuring that the store remains a destination of choice for customers seeking quality products and outstanding service.</p><p></p><p><b>
The Position</b></p><p>
Reporting to the District Manager/Store Manager, the Assistant Store Manager ensures the store performance and optimal Clients Experience through managing and supporting the Sales Team with training, coaching, and sharing feedback and the store performance and optimal Organization through managing Back Office, Visual Merchandising, Stock and Omnichannel activities.</p><p></p><ul>
<li><p>
Ensure a positive selling environment by overseeing all aspects of the selling process and creating a welcoming atmosphere for customers.</p></li>
<li><p>
Set daily goals for customer service to enhance the overall experience, emphasizing responsiveness and satisfaction.</p></li>
<li><p>
Train and coach the team on standards, including customer service, product placement, and efficient time management.</p></li>
<li><p>
Monitor key performance indicators (KPIs) for continuous improvement, using company reports to analyze trends and identify areas for enhancement.</p></li>
<li><p>
Provide recommendations for action based on the analysis of sales performance.</p></li>
<li><p>
Collaborate with In-Store Visual for effective display fittings and report on visual criteria's impact on sales.</p></li>
<li><p>
Provide continuous feedback on performance and support Store Manager in team recruitment and development.</p></li>
<li><p>
Facilitate the cascading of company content through morning briefings for the team.</p></li>
<li><p>
Coordinate Stock and Back Office teams to ensure optimal stock provision and mix.</p></li>
<li><p>
Implement measures for the safety of products in both sales floor and stockroom.</p></li>
<li><p>
Conduct regular stock checks and promptly communicate stock information to the team.</p></li>
<li><p>
Maximize sales through analytical merchandise management, utilize reports for trend analysis, and conduct daily meetings to achieve goals.</p></li>
</ul><p></p><p><b>
The Ideal Candidate</b></p><ul>
<li><p>
At least 3 years&rsquo; experience in similar role within structured environment</p></li>
<li><p>
Experience with RFID systems</p></li>
<li><p>
Proficient use of Excel</p></li>
<li><p>
Good organization and collaboration skills and abilities</p></li>
<li><p>
Detail oriented and highly organized</p></li>
<li><p>
Fluent in English and Turkish any other language is a plus</p></li>
</ul><p></p><p><b>
Be valued.</b><br>
At PVH, we recognize that our people are our greatest asset. That's why we prioritize the health, happiness, and wellbeing by offering a comprehensive benefits package that goes beyond the basics. We want to create a culture of care that fosters loyalty, commitment, and a sense of belonging, and we're proud of it.</p><ul>
<li><p><b>
Balance</b> &ndash; Work Smart, our flexible working model, is all about trust, connection, collaboration, and community. You&rsquo;ll get the freedom to choose the hybrid setup and working hours that benefit you.</p></li>
<li><p><b>
Health &amp; Wellbeing</b> &ndash; wellbeing programs, premium subscription to headspace, volunteering programs.</p></li>
<li><p><b>
Develop</b> &ndash; PVH University curates and delivers training programs for you to continuously develop your professional and personal goals.</p></li>
<li><p><b>
Be at the forefront</b> &ndash; stay closely connected to our brands, Calvin Klein and Tommy Hilfiger, and be part of market launches and receive employee discounts!</p></li>
</ul><p></p><p><b>
Be part of it.</b></p><p>
PVH Europe and our brands, TOMMY HILFIGER and CALVIN KLEIN, are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. We believe we are bettered by all forms of diversity, and take pride in working with top talent from every walk of life and corner of the world. In the spirit of inclusivity, qualified applicants will be considered without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion or sexual orientation.</p></div><p></p>

Assistant Store Manager - Calvin Klein İstanbul Akasya

Explore 286+ Assistant reservation manager in Istanbul this September. Find roles across top companies and apply now to boost your career.