assistant manager - front office Jobs in Istanbul

assistant manager - front office

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assistant manager-reservations

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guest services representative

receptionist

Accor

<div>Company Description 
The Grand Tarabya Managed by Accor
As soon as you step inside The Grand Tarabya Managed by Accor, which holds a very special place in Istanbul's history, you will feel the charm of a 100-years-old past, the highest architectural and aesthetic standards, and the splendor inspired by the sparkle of the Bosphorus. From the 4.500 square meter spa area to the panoramic Bosphorus view of 29 residences and 248 rooms, from the magnificent 1.280 square meter ballroom to the restaurants and bars offering an unforgettable gastronomic adventure, The Grand Tarabya Managed by Accor, combines care, elegance, and comfort in every detail. With its doors opening to the Bosphorus, The Grand Tarabya Managed by Accor, will forever hold its place in your memory. 
Job Description 
We are seeking a friendly and professional Receptionist to join our team in Istanbul, T&uuml;rkiye. As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring a positive experience for everyone who enters our establishment.<ul><li>
Greet and welcome guests in a warm and professional manner</li><li>
Handle check-ins and check-outs efficiently, ensuring all bills are accurate</li><li>
Answer phone calls, respond to emails, and manage guest inquiries and requests</li><li>
Provide information about local attractions, restaurants, and events to enhance guest experiences</li><li>
Coordinate with other departments to fulfill guest needs and resolve any issues</li><li>
Manage reservations and assist with overbooking situations when necessary</li><li>
Process payments and handle cash transactions accurately</li><li>
Maintain a clean and organized reception area</li><li>
Assist with administrative tasks such as filing, data entry, and report generation</li><li>
Ensure compliance with safety and security procedures</li></ul> 

Qualifications 
<ul><li>
Excellent communication skills in English; proficiency in Turkish and additional languages is highly valuable</li><li>
Strong customer service orientation with a friendly and professional demeanor</li><li>
Previous experience in hospitality or a similar customer-facing role is preferred but not mandatory</li><li>
Proficiency in Microsoft Office Suite and ability to learn hotel management software quickly</li><li>
Experience with Opera PMS is an advantage</li><li>
Exceptional organizational skills with the ability to multitask and prioritize effectively</li><li>
Problem-solving skills and the ability to remain calm under pressure</li><li>
Flexibility to work in shifts, including weekends and holidays if required</li><li>
Basic math skills for handling financial transactions</li><li>
Excellent phone etiquette and professional appearance</li><li>
Ability to work collaboratively in a team environment</li><li>
Knowledge of the hospitality industry and local area is a plus</li></ul></div>

Receptionist

CBRE Global Workplace Solutions (GWS)

<div>
 
 
 Location : Pendik/ &Idot;stanbul
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Manage the Visitor Management system, ensuring all guests receive a memorable and professional welcome, with all badges prepared in advance of arrival for a seamless user experience for the building.
 </li>
 </ul>
 <ul>
 <li>
 Welcome all internal colleagues in a courteous and professional manner.
 </li>
 </ul>
 <ul>
 <li>
 Maintain complete ownership of the Reception area and its surrounding areas by collaborating with all colleagues and service partners to ensure it reflects a positive image of the company.
 </li>
 </ul>
 <ul>
 <li>
 Assist with issuing and delivery of lost and forgotten passes when applicable.
 </li>
 </ul>
 <ul>
 <li>
 Use the technology platform to ensure all loaned items are scanned in and out within agreed timelines.
 </li>
 </ul>
 <ul>
 <li>
 Actively and positively engage with colleagues, clients and other stakeholders to ensure a seamless service experience and coordination across departments.
 </li>
 </ul>
 <ul>
 <li>
 Provide general administrative support to various departments, including photocopying, filing, and data entry.
 </li>
 </ul>
 <ul>
 <li>
 Ensure that all matters that may impact the smooth running of the building and facilities are immediately.
 </li>
 </ul>
 <ul>
 <li>
 Reported and collaborate with the relevant stakeholders to ensure timely closure of tickets and jobs.
 </li>
 </ul>
 <ul>
 <li>
 Provide support to the Admin team by posting and assigning workplace tickets on the Helpdesk system.
 </li>
 </ul>
 <ul>
 <li>
 Assist the Admin team in the management of the Desk Booking system.
 </li>
 </ul>
 <ul>
 <li>
 Build and maintain strong working relationships with the Security Team, ensuring that the building is secure at all times.
 </li>
 </ul>
 <ul>
 <li>
 Report health and safety hazards and take proactive action to resolve the risk where appropriate.
 </li>
 </ul>
 <ul>
 <li>
 Provide information in relation to local transport links and service statuses so guests are provided with up-to-date information for their onward journeys.
 </li>
 </ul>
 <ul>
 <li>
 Hold general knowledge of local amenities and directions.
 </li>
 </ul>
 <ul>
 <li>
 Must be operationally hands on to assist wider team during peak periods and work flexible hours from time to time.
 </li>
 </ul>
</div>

Marriott International

<div>Additional Information 
Job Number25184849 
Job CategorySpa 
LocationJW Marriott Hotel Istanbul Marmara Sea, Atakoy 2-5-6 Kisim Mah Rauf Orbay Caddesi No 2/1 L B, Istanbul, T&uuml;rkiye, T&uuml;rkiye, 34158 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Our Spa Specialists play an important role in support of a number of vital Spa functions. At our hotels these associates work to build an experience that is memorable and unique &ndash; with Spa services on the side. Our Spa Specialists take the initiative and deliver a wide range of services to make sure that guests enjoy their experience. Whether promoting Spa services or retail, scheduling reservations and confirming appointments, providing answers about services, checking in guests, or processing payments, the Spa Specialist makes transactions feel like part of the experience. 
No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Spa Specialists will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing reservation software (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance and 25 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Spa Specialists &ndash; to get it right for our guests and our business each and every time. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 

</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. 
<div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Spa Receptionist - JW Marriott Istanbul Marmara Sea Hotel

Fersol

<div>
 
 
 Our client
 
 - International Trading company
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 
 Document Control:
 
 Manages all incoming/outgoing documents, including CEO approvals, PoAs, and contract tracking. Ensures compliance with document flow procedures and provides support to employees.
 </li>
 <li>
 
 Protocol &amp; Event Coordination:
 
 Handles visa applications, organizes internal events, and supports participation in external events. Maintains partner database.
 </li>
 <li>
 
 Administrative Support:
 
 Manages phone calls, provides receptionist coverage, supports safety initiatives, assists employees with administrative inquiries, manages internal communications, and handles office supplies procurement.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Completed degree.
 </li>
 <li>
 Relevant experience on the similar position.
 </li>
 <li>
 MS Office - advanced.
 </li>
 <li>
 Languages:
 
 English, Turkish,
 
 
 Russian
 
 </li>
 </ul>
</div>

Administrative Assistant

iGA Istanbul Airport

<div>
 
 
 &Idot;GA Istanbul Airport,
 
 the largest infrastructure project in the history of the Republic of T&uuml;rkiye, began operations on October 29, 2018.
 
 T&uuml;rkiye&rsquo;s gateway to the world
 
 , the airport continues its operations as a significant global hub, connecting the Asian, African, and European continents. Built on an area of 76.5 million square meters, the airport has a terminal serving 90 million passengers, with a planned total capacity of 200 million.
 
 
 &Idot;GA Istanbul Airport, honored by Skytrax as the &ldquo;Best Airport of 2023,&rdquo; &ldquo;World&rsquo;s Best Airport Shopping Experience,&rdquo; and &ldquo;Most Family-Friendly Airport,&rdquo; and by ACI as Europe&rsquo;s &ldquo;Best Airport Over 40 Million Passengers,&rdquo; &ldquo;Most Enjoyable,&rdquo; and &ldquo;Cleanest,&rdquo; continues to set global standards.
 
 
 At &Idot;GA, we believe every individual is unique, yet united by a shared vision and passion. Guided by our strategic goals and strong work ethic, we strive to move forward every day. If you aspire to be part of this proud and unique journey, we are looking for a talented
 
 &lsquo;&rsquo;Reception Specialist&rsquo;&rsquo;
 
 to join us at the
 
 &ldquo;meeting point&rdquo;
 
 of the world.
 
 
 
 
 
 
 Your Journey Begins With a Unique Role ✈️
 
 
 
 
 
 <ul>
 <li>
 Greet VVIP passengers and manage smooth check-in procedures,
 </li>
 <li>
 Verify flight details, reservations and service packages accurately,
 </li>
 <li>
 Deliver suite packages, room keys and service items with clear explanations,
 </li>
 <li>
 Coordinate baggage handling, transfers and special guest requests with relevant teams,
 </li>
 <li>
 Provide personalized, luxury-standard and guest-focused service,
 </li>
 <li>
 Analyze guest expectations and offer tailored service recommendations,
 </li>
 <li>
 Guide guests throughout the terminal, lounge and service areas,
 </li>
 <li>
 Manage suite occupancy information, package workflows and key tracking effectively,
 </li>
 <li>
 Complete system entries, documentation and operational reports,
 </li>
 </ul>
 
 
 
 
 
 Proudly Show Your Skill to the World 🌍
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree in Tourism, Hospitality or related fields,
 </li>
 <li>
 3+ years of experience in luxury hotel reception, front office or guest relations,
 </li>
 <li>
 Preferably experience in aviation, terminal operations or private jet services,
 </li>
 <li>
 Strong knowledge of VIP/VVIP protocols, concierge processes and check-in procedures,
 </li>
 <li>
 A professional and discreet approach towards passengers throughout duties,
 </li>
 <li>
 Great attention to diction and professional appearance,
 </li>
 <li>
 Ability to perform each transfer with a customer focus,
 </li>
 <li>
 Focus on confidentiality throughout all processes and procedures,
 </li>
 <li>
 Great command of English; preferably knowledge of a second foreign language,
 </li>
 <li>
 Ability to work in a shift-based schedule,
 </li>
 </ul>
 
 
 
 
 
 What Awaits You in &Idot;GA 💎
 
 
 
 
 
 <ul>
 <li>
 You can benefit from Private Health Insurance,
 </li>
 <li>
 You can enjoy the privileges of your foreign language skills with Foreign Language Allowance!
 </li>
 <li>
 The &Idot;GA family is growing more with your inclusion, and our little &Idot;GA members can benefit from daycare support until they reach 68 months-old!
 </li>
 <li>
 You can benefit from many different stores and services provided at &Idot;GA Istanbul Airport!
 </li>
 <li>
 You can benefit from discounted prices and privileges through our collaborations with many leading brands!
 </li>
 <li>
 You can enjoy a variety of delicious meals in our cafeterias at the Airport and &Idot;GA Campus!
 </li>
 <li>
 With &Idot;GA Academy, which has won numerous awards globally, you can participate in many programs supporting your individual and career development both domestically and/or internationally!
 </li>
 <li>
 Our shuttles are waiting for you within a maximum distance of 1 km! With a total of 12,000 users and 300 service vehicles, you can benefit from our service network reaching all points of Istanbul except for the Adalar and &Scedil;ile!
 </li>
 <li>
 At &Idot;GA, you can interact with colleagues who share your passions and interests, become part of our vibrant social clubs and create memories beyond the workplace!
 </li>
 <li>
 You can win surprise gifts through various contests and draws,
 </li>
 <li>
 With the orientation program at &Idot;GA, along with the support of your Buddy, you can learn and grow to feel in a unique experience!
 </li>
 <li>
 Celebrate your new age with joy at the monthly organized birthday parties at &Idot;GA!
 </li>
 <li>
 With the privileges provided by &Idot;GA Pass, you can have a unique pre-flight experience! You can explore it beforehand by clicking here now: https://www.igapass.com/tr
 </li>
 <li>
 &Idot;GA is inclusive with all its diverse colors. Coming from different cultural backgrounds and having unique competencies; the comfort of our colleagues who stand against obstacles is more precious than anything!
 </li>
 </ul>
 
 
 
 
 Your personal data, which you will convey through LinkedIn, is processed within the scope of the Personal Data Protection Law for the purposes specified in the Information Text that can be accessed via this link : "https://www.igairport.com/tr/insan-kaynaklari/kariyer-firsatlari."
 
 
 The processed personal data is limited to the data you share only. By applying for the relevant job posting, you approve that your resume, when submitted, will be processed for the purposes stated in the Information Text, and if a suitable position opens, it may be transferred to the Company's group companies and business partners, and may also be processed by these companies for the purpose of recruitment.
 
</div>

Reception Specialist (CVIP Pre-opening)

Spa Soul

<div>
 Spa Operation Manager (IST) at Spa Soul
 
 
 Location
 
 
 Istanbul, Turkey
 
 
 Salary
 
 
 $18000 - $32000 /year
 
 
 Job Type
 
 
 Full-time
 
 
 Date Posted
 
 
 May 10th, 2022
 
 
 Apply Now
 
 
 View All Jobs
 
 
 Download File
 
 
 Objective
 
 
 To oversee spa treatment and services operations and recommend and implement strategies to achieve performance and revenue targets.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Supervise daily spa operations and liaise with department heads to ensure cleanliness, maintenance, and service standards are upheld.
 </li>
 <li>
 Ensure the spa&rsquo;s operating procedures and policies manuals are implemented as required
 </li>
 <li>
 Supervise spa therapists and receptionists, answering queries and identify training needs
 </li>
 <li>
 Develop the therapists&rsquo; roster and assist the receptionist with the appointment schedule
 </li>
 <li>
 Ensure the spa&rsquo;s operating procedures and policies manuals are implemented and updated as required
 </li>
 <li>
 Reference and abide by the spa&rsquo;s Standard Operating Procedures, Policies &amp; Forms Manuals
 </li>
 <li>
 Manage client feedback
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Well knowledge of English in business writing and speaking (Second language is preferred)
 </li>
 <li>
 Two (2) years spa supervising experience in an international standard spa
 </li>
 <li>
 Effective communication skills
 </li>
 <li>
 People person nature
 </li>
 <li>
 High school diploma or certificate in sales
 </li>
 <li>
 Willing to work shift hours, including evening and weekends
 
 
 </li>
 </ul>
 
 Proven Business Skills
 
 
 
 <ul>
 <li>
 Operations management
 </li>
 <li>
 Financial reporting
 </li>
 <li>
 Human resource management
 </li>
 <li>
 Public relations and marketing
 </li>
 <li>
 Retail management
 </li>
 <li>
 Customer service
 </li>
 <li>
 Industry analysis
 </li>
 <li>
 Computer literate (mid-advanced level)
 </li>
 <li>
 Business writing
 
 
 </li>
 </ul>
 
 Language(s) Required
 
 
 
 <ul>
 <li>
 English
 </li>
 <li>
 Other
 
 
 </li>
 </ul>
 
 Personality traits
 
 
 
 <ul>
 <li>
 Articulate verbal and written communication
 </li>
 <li>
 Interpersonal skills
 </li>
 <li>
 Self-motivated
 </li>
 <li>
 Enthusiastic
 </li>
 <li>
 Empathetic
 </li>
 <li>
 Sales oriented
 </li>
 <li>
 Professional presentation
 
 
 </li>
 </ul>
 
 ⚠️ Please Read Before Applying
 
 
 
 <ul>
 <li>
 Remuneration: The displayed annual salary is an On-Target Earnings (OTE) figure, which includes estimated bonuses and commissions.
 </li>
 <li>
 Salary Structure: Our base salary structure is standardized. Progression within this structure is based on seniority, defined by tenure, and includes an annual bonus increment awarded for each completed year of service.
 </li>
 <li>
 OTE Variation: The OTE is subject to variation based on the specific branch and monthly targets due to differing bonus and commission potentials.
 </li>
 <li>
 Salary Expectations: We do not solicit salary expectations from applicants during the recruitment process.
 </li>
 <li>
 Candidate Suitability: Candidates for whom the published OTE range, considering branch-specific variable components, does not align with their financial requirements are advised not to proceed with an application.
 </li>
 <li>
 CV Requirements: Applications submitted with CVs that do not include a photograph, or that are otherwise incomplete, will not be processed and will be eliminated from consideration.
 
 
 </li>
 </ul>
 Apply Now
</div>

Spa Operation Manager (IST)

Media Group Consulting

&#304;stanbul Zeytinburnun&rsquo;da bulunan, modern ve profesyonel hizmet anlay&#305;&#351;&#305;na sahip Sac Ekim merkezimize kad&#305;n resepsiyonist ar&#305;yoruz.G&ouml;rev Tan&#305;m&#305;<ul><li>Misafirlerimizi g&uuml;ler y&uuml;zle kar&#351;&#305;lamak ve y&ouml;nlendirmek</li><li>Telefon trafi&#287;ini ve randevu sistemini y&ouml;netmek</li><li>M&uuml;&#351;teri kay&#305;tlar&#305;n&#305; d&uuml;zenli tutmak</li><li>G&uuml;nl&uuml;k operasyonlara destek olmak</li><li>Gerekli durumlarda sat&#305;&#351; ve tan&#305;t&#305;m s&uuml;re&ccedil;lerine katk&#305; sa&#287;lamak</li></ul>Aranan Nitelikler<ul><li>En az lise mezunu (tercihen &ouml;nlisans veya lisans mezunu)</li><li>D&#305;&#351; g&ouml;r&uuml;n&uuml;m&uuml;ne &ouml;zen g&ouml;steren, prezentabl</li><li>G&uuml;ler y&uuml;zl&uuml;, ileti&#351;imi g&uuml;&ccedil;l&uuml; ve &ccedil;&ouml;z&uuml;m odakl&#305;</li><li>Diksiyonu d&uuml;zg&uuml;n, zaman y&ouml;netimi becerisi y&uuml;ksek</li><li>&#350;i&#351;li ve &ccedil;evresinde ikamet eden</li></ul>&Ccedil;al&#305;&#351;ma &#350;artlar&#305;<ul><li>Tam zamanl&#305; &ccedil;al&#305;&#351;ma</li><li>Sabah 08:00/ Ak&#351;am 17:30</li><li>Pazar tatil</li><li>Konforlu &ccedil;al&#305;&#351;ma ortam&#305;, gen&ccedil; ve dinamik ekip</li></ul>&#304;&#351; T&uuml;r&uuml;: Tam zamanl&#305;Maa&#351;: 22.500,00TRY - 25.000,00TRY ayl&#305;k

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Explore 31+ Receptionist in Istanbul this December. Find roles across top companies and apply now to boost your career.

31 receptionist jobs IN Istanbul

Receptionist

Receptionist

Spa Receptionist - JW Marriott Istanbul Marmara Sea Hotel

Administrative Assistant

Reception Specialist (CVIP Pre-opening)

Spa Operation Manager (IST)

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