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reservation agent

Raffles

<div>Company Description 
Raffles Hotels &amp; Resorts is a world-renowned luxury hospitality brand, known for timeless elegance, legendary service, and unforgettable guest experiences. Each Raffles hotel is more than a destination &mdash; it is a story waiting to be discovered.
At Raffles Istanbul, modern luxury meets the rich spirit of a city where continents connect. With effortless grace, contemporary design blends with traditional elegance, creating a unique sense of place that mirrors Istanbul&rsquo;s vibrant energy and deep history.Perched above the Bosphorus, within the heart of Zorlu Center &mdash; Istanbul&rsquo;s hub for art, fashion, and gastronomy &mdash; Raffles Istanbul offers sweeping views from the Black Sea to the Marmara Sea, embracing the shimmering waters and three iconic bridges between Europe and Asia. Here, every moment is transformed into an extraordinary memory, shaped by genuine warmth, sophistication, and heart.
Joining Raffles means joining a brand with a rich history, a prestigious reputation, and limitless opportunities for growth. You will be part of a global family where your talents are recognized, your individuality celebrated, and your career supported. Discover your potential and craft a rewarding future with Raffles.
At Raffles, this journey is guided by a clear philosophy:<ul><li>
Start with Respect &mdash; Respect creates a foundation for positive relationships.</li><li>
Belonging follows &mdash; When people feel respected, they are more likely to feel they belong.</li><li>
This leads to Integrity &mdash; A sense of belonging inspires trust and a deep commitment to doing what&rsquo;s right.</li><li>
Empowerment then becomes possible &mdash; With trust and integrity in place, people feel empowered to make decisions and take action.</li><li>
Finally, this journey brings us to Excellence &mdash; Empowerment fosters the motivation and confidence needed to achieve our highest standards.</li></ul> 

Job Description 
We are seeking passionate, guest-oriented team member with strong communication skills, attention to detail, and a proactive mindset to join our luxury hospitality team. Ideal candidate should have at least 1 year of experience in Reservations and PBX, proficiency in Opera, and the ability to thrive in a dynamic, positive work environment. 
Qualifications 
<ul><li>
Passion for luxury hospitality and exceptional service</li><li>
Strong interpersonal and communication skills</li><li>
Attention to detail and commitment to excellence</li><li>
Ability to work as part of a diverse, dynamic team</li><li>
Previous experience in a luxury hotel environment is an asset</li><li>
A proactive, solution-oriented approach</li><li>
Minimum of 1 year experience in Hotel or Resort, as Reservations &amp; PBX Agents.</li><li>
Strong knowledge of Opera &amp; Microsoft Office</li><li>
Proficiency in organizational planning with the ability to multi-task</li><li>
Must be guest service oriented</li><li>
Self-motivated, creative and confident, with a highly energetic personality</li><li>
Degree in Tourism Management, Hotel Management, or a related field</li><li>
A team player with a positive attitude</li></ul> 

Additional Information 
Privacy Notice for Job Applicants
Zorlu Yapı Yatırım Anonim Şirketi Zorlu Center Otelcilik Şubesi, located at Levazım Mah. Vadi Cad. Zorlu Center No:2 İ&ccedil; Kapı No: 170 Beşiktaş/İstanbul, acting as a data controller (the &quot;Company&quot; / &quot;Zorlu&quot;), places the utmost importance on the protection of your personal data.
Accordingly, our Company processes the personal data of job applicants in full compliance with the provisions of the Personal Data Protection Law No. 6698 (the &quot;Law&quot; / &quot;PDPL&quot;).
For detailed information on how your personal data is processed, please refer to our Privacy Notice for Job Candidates. 
https://rafflesistanbul.guestservice.app/blank/153/51772</div>

Reservation Agent

Marriott International

<div>Additional Information 
Job Number25205857 
Job CategorySales &amp; Marketing 
LocationSheraton Istanbul Levent, Buyukdere Caddesi No 3-4, Istanbul, T&uuml;rkiye, T&uuml;rkiye, 34330 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales &amp; Marketing (e.g., filing, sending emails, typing, faxing). 
Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
When you join the Sheraton family, you become a member of its global community. We&rsquo;ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you&rsquo;re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be &lsquo;The World&rsquo;s Gathering Place&rsquo;. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Mice Manager

<div>Additional Information 
Job Number25205550 
Job CategorySales &amp; Marketing 
LocationSheraton Istanbul Levent, Buyukdere Caddesi No 3-4, Istanbul, T&uuml;rkiye, T&uuml;rkiye, 34330 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales &amp; Marketing (e.g., filing, sending emails, typing, faxing). 
Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
When you join the Sheraton family, you become a member of its global community. We&rsquo;ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you&rsquo;re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be &lsquo;The World&rsquo;s Gathering Place&rsquo;. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Executive-Sales

<div>Additional Information 
Job Number25200108 
Job CategorySales &amp; Marketing 
LocationThe St. Regis Istanbul, Mim Kemal Oke Cad No 35, Istanbul, T&uuml;rkiye, T&uuml;rkiye, 34367 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales &amp; Marketing (e.g., filing, sending emails, typing, faxing). 
Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Sales Executive

FASEDİS GAYRİMENKUL YAT. VE TURİZM SAN.TİC.LTD.ŞTİ.

Beşiktaş b&ouml;lgesinde yer alan ofisimizde g&ouml;revlendirilmek &uuml;zere; misafir odaklı, hizmet kalitesi y&uuml;ksek, kurumsal değerlerimizi etkin bi&ccedil;imde temsil edecek deneyimli &ldquo;Rezervasyon Sorumlusu&rdquo; arayışımız bulunmaktadır.İŞ TANIMI<ul><li>Telefon, e-posta ve online acente (OTA) kanallarından gelen talepleri karşılamak, oda m&uuml;saitlik kontrollerini yaparak ElektraWeb sistemine girişlerini sağlamak.</li><li>Rezervasyon onayı, tarih değişikliği, iptal ve no-show işlemlerini ElektraWeb &uuml;zerinden, otel prosed&uuml;rlerine uygun şekilde y&uuml;r&uuml;tmek.</li><li>Tanımlı Rate Code (fiyat kodları), paket i&ccedil;erikleri ve kontratlı fiyatları rezervasyonlara doğru şekilde yansıtmak.</li><li>Grup rezervasyonlarını a&ccedil;mak ve takip etmek; misafir profilleri ile ge&ccedil;miş verilerini (Guest History) g&uuml;ncel ve eksiksiz tutmak.</li><li>G&uuml;nl&uuml;k, haftalık ve aylık doluluk (occupancy) ve forecast raporlarını ElektraWeb &uuml;zerinden takip ederek y&ouml;netime sunmak.</li><li>Satış, &Ouml;n B&uuml;ro ve Muhasebe departmanları ile koordineli &ccedil;alışarak &ouml;deme, &ouml;n provizyon ve fatura s&uuml;re&ccedil;lerini takip etmek.</li></ul>ARANAN NİTELİKLER<ul><li>ElektraWeb PMS sistemini operasyonel d&uuml;zeyde (Rezervasyon, raporlama, fiyatlama) yetkinlikle kullanabilen,</li><li>Otelcilik sekt&ouml;r&uuml;nde benzer bir pozisyonda deneyim sahibi,</li><li>KVKK ve veri gizliliği kurallarına azami dikkat g&ouml;steren, takip&ccedil;i ve detaylara &ouml;nem veren,</li><li>M&uuml;şteri odaklı &ccedil;alışan, &ccedil;&ouml;z&uuml;m &uuml;retme ve etkili iletişim becerileri gelişmiş,</li><li>Detaylara &ouml;nem veren; kayıt işlemlerinde tarih, oda tipi ve fiyatlama konularında hatasız &ccedil;alışmayı ilke edinmiş,</li><li>Doluluk ve talep durumuna g&ouml;re hızlı aksiyon alabilen ve ekip &ccedil;alışmasına yatkın.</li><li>Sayısal verilerle &ccedil;alışmayı seven, doluluk ve fiyat analizlerini takip edebilen.</li><li>Yoğun &ccedil;alışma temposuna ve departmanlar arası koordinasyona uyum sağlayabilecek.</li></ul>Eğer dinamik bir otel ortamında, takım ruhu i&ccedil;inde &ccedil;alışarak misafir memnuniyetine katkı sunmak istiyorsanız, sizinle tanışmaktan memnuniyet duyarız.Başvurularınız i&ccedil;in; hande@cheya.com.trİş T&uuml;r&uuml;: Tam zamanlı

REZERVASYON SORUMLUSU

AK SAGLIK GUZELLİK

AK HEALTH olarak, d&uuml;nyanın d&ouml;rt bir yanındaki hastalarımıza profesyonel sağlık turizmi hizmetleri sunuyoruz. İstanbul, Nişantaşı ofisimizde &ccedil;alışacak, b&uuml;y&uuml;yen ekibimize, dil becerileri ve satış tecr&uuml;besiyle fark yaratacak yeni takım arkadaşları arıyoruz!<ul><li>Sağlık turizmi sekt&ouml;r&uuml;nde satış pazarlama alanında en az 1-2 yıl deneyimi bulunan,</li><li>Takım &ccedil;alışmasına &ouml;nem veren,</li><li>Araştırmacı, dinamik ve sonu&ccedil; odaklı,</li><li>S&uuml;rekli gelişmeye ve &ouml;ğrenmeye a&ccedil;ık,</li><li>Yeni projeler &uuml;retmekten keyif alan,</li><li>İletişim becerileri g&uuml;&ccedil;l&uuml;,</li><li>Problem &ccedil;&ouml;zme ve analitik d&uuml;ş&uuml;nme becerilerine sahip olan,</li><li>Dinamik &ccedil;alışma ortamına ve esnek &ccedil;alışma saatlerine uyum sağlayabilecek,</li><li>MS Office programlarını etkin bir şekilde kullanabilen,</li></ul>Takım Arkadaşımızdan Ne Bekliyoruz?<ul><li>Hastalarımızın taleplerini, e-posta, telefon, anlık mesajlaşma veya &ccedil;evrimi&ccedil;i sohbet yoluyla cevaplamak,</li><li>Sunduğumuz TEDAVİ paketleriyle ilgili gerekli bilgileri hastalara net bir şekilde aktarmak ve CRM programını aktif bir şekilde kullanmak.</li><li>M&uuml;kemmel bir m&uuml;şteri hizmeti ve deneyimi sunmak,</li><li>Doktor VE Klinikle kons&uuml;ltasyon randevuları ayarlamak,</li><li>Satışı ger&ccedil;ekleşen hastaların rezervasyon &ouml;ncesi ve ameliyat sonrası takibini yapmak.</li><li>Bağlı olduğu b&ouml;lge veya pazarlar hakkında araştırmalar yaparak Dijital Pazarlama departmanına bilgi akışı sağlamak.</li><li>Tedavi paketleri i&ccedil;in hastalara fiyat teklifi vermek</li><li>Y&uuml;ksek prim ve dolgun maaş bonuslar</li></ul>İş T&uuml;r&uuml;: Tam zamanlıUlaşım/Taşınma İmkanı:<ul><li>ıstanbul: İşe ulaşım imkanı olması veya &ccedil;alışmaya başlamadan &ouml;nce taşınmayı planlıyor olması gerekir (Zorunlu)</li></ul>Eğitim:<ul><li>&Uuml;niversite (Tercih edilir)</li></ul>Deneyim:<ul><li>sağlık turizminde satış: 1 yıl (Tercih edilir)</li></ul>İş T&uuml;r&uuml;: Tam zamanlıMaaş: 25.000,00TRY - 50.000,00TRY aylık

Sağlık Turizm SATIŞ TEMSİLCİSİ RUSÇA İNGİLZİCE ARAPCA BULGARCA-CALL AGENT

Sanitas SPA & Wellness

We are looking for a friendly, well-organized, and service-oriented Spa Receptionist to join our team. You will be responsible for welcoming guests, managing appointment schedules, and ensuring the smooth operation of daily spa activities. Your role will be key to creating an exceptional wellness experience for our guests.Responsibilities<ul><li>Warmly welcome guests and provide professional assistance</li><li>Manage reservations via phone, email, and in person</li><li>Provide accurate information about spa services, packages, and promotions</li><li>Handle payments and maintain accurate records</li><li>Coordinate with therapists and spa staff for daily operations</li><li>Maintain a high level of guest satisfaction</li><li>Provide administrative support when necessary</li></ul>Qualifications<ul><li>Minimum 2 years of experience in hospitality, tourism, or wellness sector</li><li>Strong communication and problem-solving skills</li><li>Positive, patient, and guest-focused attitude</li><li>Proficiency in MS Office and reservation systems</li><li>English proficiency (additional languages are a plus)</li><li>Ability to work in shifts</li></ul>İş T&uuml;r&uuml;: Tam zamanlı

Spa & Wellness Receptionist

Explore 22+ Reservation agent in Istanbul this January. Find roles across top companies and apply now to boost your career.