account manager

marketing manager

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account development food industry lead Jobs in Istanbul

account development food industry lead

account development manager Jobs in Istanbul

account development manager

assistant sales manager catering

Marriott International

<div>Additional Information 
Job Number25130974 
Job CategorySales &amp; Marketing 
LocationThe Ritz-Carlton Istanbul, Suzer Plaza, Askerocagi Caddessi No 6, Istanbul, T&uuml;rkiye, T&uuml;rkiye, 34367 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Promote awareness of brand image internally and externally. Ensure that any outstanding requests or problems from the previous day receive priority and are resolved. Receive, record, and relay messages accurately, completely, and legibly. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Attend daily line-ups promptly. Open door and greet guests as they arrive in the lobby, as assigned. 
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: At least 2 years of supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world&rsquo;s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. 
<div>
 
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</div><div>
 
Your role will be to ensure that the &ldquo;Gold Standards&rdquo; of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</div><div>
 
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Assistant Sales Manager (Catering)

Beiersdorf

Contract Type: 
Unlimited / Full-Time
 
Country / City: 
Türkiye / Istanbul
 
Company: 
NIVEA Beiersdorf Turkey
 
Job Function: 
Employee Services
 
Further information can be found within our Privacy Policy.
 
YOUR BENEFITS
 BUDDY AND MENTORING
 INTERNATIONAL WORK ENVIRONMENT
 FLEXIBLE WORKING HOURS
 ATTRACTIVE SALARY
 GET TO KNOW: ROSEMARIE & ELIZABETH
 Both of us, Elizabeth and Rosemarie, work in the catering department, where we and other colleagues provide catering for the international employees of Beiersdorf AG in Hamburg. This service and many other offerings, such as the product shop, are highly appreciated and very popular with our guests. In this way, we support our employees in their work, which we do with great commitment and pleasure.
 OPPORTUNITIES FOR ENTRY LEVEL & EXPERIEN
 
As an international company with iconic brands in various segments, Beiersdorf offers a wide range of opportunities for both career starters and experienced professionals. Find out more about potential departments for your next job and how you can advance your career at Beiersdorf!
 
Find out more
 5 / 5
 Erzieher (w/m/d)
 Employee Services | Professional | Hamburg, Germany
 Erzieher (w/m/d) Elementar
 Employee Services | Professional | Hamburg, Germany
 Ausbildung zum Koch (w/m/d) 2026
 Employee Services | Apprentices | Hamburg, Germany
 HR&Admin Assistant
 Employee Services | Entry Position | Istanbul, Türkiye
 Lehre als Kauffrau/ Kaufmann EFZ (E oder M-Profil) (m/w/d)
 Administration / Assistance | Apprentices | Zürich, Switzerland
 MORE JOBS
 LEARN MORE
 CARE CHANGES EVERYTHING.
 About our employees, about society, about creating and improving iconic and global brands that care for their consumers. This unique core belief is what drives Beiersdorf in everything we do – and it’s what differentia...
 Find out more
 OUR COMMITMENT TO DIVERSITY, EQUITY & INCLUSION
 At Beiersdorf we embrace Diversity and Inclusion and are committed to providing equal opportunities to all of our applicants – regardless of race, gender, age, religion and beliefs, sexual orientation and gender identi...
 Find out more
 APPLICATION PROCESS
 
All external positions at the headquarters in Hamburg and at German subsidiaries are listed on this website. If you are interested in positions at our international subsidiaries, please visit local websites.

HR&Admin Assistant

Guess Europe Sagl

<div>
 Guess, a renowned leader in the global fashion industry, is seeking a Assistant Store Manager to join our dynamic team. The successful candidate will support their team in daily operations, ensuring the store provides exceptional service and achieves its sales goals.
 
 
 <ul>
 <li>
 Assistant Store Manager in daily operations and overall management of the store
 </li>
 <li>
 Lead and motivate the sales team to achieve store sales goals and objectives
 </li>
 <li>
 Provide exceptional customer service by addressing customer inquiries and resolving issues
 </li>
 <li>
 Ensure product displays, signage, and merchandising standards are maintained throughout the store
 </li>
 <li>
 Assist in training and onboarding new employees to ensure a knowledgeable team
 </li>
 <li>
 Monitor inventory levels and assist in managing stock replenishment and orders
 </li>
 <li>
 Conduct regular store audits to ensure compliance with company policies and procedures
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Proven experience in a retail management or supervisory role
 </li>
 <li>
 Strong leadership and team-building skills with the ability to motivate others
 </li>
 <li>
 Excellent communication and interpersonal skills
 </li>
 <li>
 Ability to analyze sales data and make informed decisions
 </li>
 <li>
 Detail-oriented with strong organizational skills
 </li>
 <li>
 Flexibility to work various shifts, including weekends and holidays
 </li>
 <li>
 Univercity diploma required; a degree in business or a related field is a plus
 </li>
 </ul>
</div>

Assistant Store Manager (Emaar)

<div>Additional Information 
Job Number25127528 
Job CategorySales &amp; Marketing 
LocationDelta Hotels Istanbul West, Fatih Caddesi, Dereboyu Sokak No 2A, Istanbul, T&uuml;rkiye, T&uuml;rkiye, 34303 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY 
Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals and makes recommendations on booking goals of direct reports. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.</li></ul>
OR
<ul><li>4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</li></ul> 
CORE WORK ACTIVITIES 
Supporting Developing &amp; Executing Sales Strategies
<ul><li>Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.</li></ul>
<ul><li>Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.</li></ul>
<ul><li>Assists with the development and implementation of promotions, both internal and external.</li></ul> 
Maximizing Revenue
<ul><li>Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).</li></ul>
<ul><li>Recommends booking goals for sales team members.</li></ul> 
Managing Sales Activities
<ul><li>Monitors all day to day activities of direct reports.</li></ul>
<ul><li>Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.</li></ul>
<ul><li>Participates in sales calls with members of sales team to acquire new business and/or close on business.</li></ul>
<ul><li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li></ul> 
Analyzing &amp; Reporting on Sales and Financial Data
<ul><li>Analyzes market information by using sales systems and implements strategy to achieve property&rsquo;s financial room and catering goals.</li></ul>
<ul><li>Assists Revenue Management with completing accurate six period projections.</li></ul>
<ul><li>Reviews sales and catering guest satisfaction results to identify areas of improvement.</li></ul> 
Ensuring Exceptional Customer Service
<ul><li>Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.</li></ul>
<ul><li>Interacts with guests to obtain feedback on product quality and service levels.</li></ul>
<ul><li>Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul>
<ul><li>Observes service behaviors of employees and provides feedback to individuals.</li></ul>
<ul><li>Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.</li></ul>
<ul><li>Executes and supports the company&rsquo;s Customer Service Standards and property&rsquo;s Brand Standards.</li></ul>
<ul><li>Participates in and practices daily service basics of the brand.</li></ul>
<ul><li>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.</li></ul>
<ul><li>Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.</li></ul>
<ul><li>Gains understanding of the property&rsquo;s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.</li></ul> 
Building Successful Relationships
<ul><li>Develops and manages relationships with key stakeholders, both internal and external.</li></ul>
<ul><li>Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.</li></ul>
<ul><li>Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.</li></ul>
<ul><li>Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.</li></ul> 
Managing and Conducting Human Resource Activities
<ul><li>Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.</li></ul>
<ul><li>Utilizes all available on the job training tools for employees.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don&rsquo;t. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what&rsquo;s most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Director of Sales

<div>Additional Information*Ankara Based 
Job Number25127530 
Job CategorySales &amp; Marketing 
LocationSheraton Istanbul Levent, Buyukdere Caddesi No 3-4, Istanbul, T&uuml;rkiye, T&uuml;rkiye, 34330 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY 
<ul><li>This position will be based in Ankara and will involve visits to hotels in Istanbul for reporting purposes.</li></ul>
<ul><li>Therefore, we kindly ask candidates who have no travel restrictions and are Turkish citizens only to apply.</li></ul> 
Leads and manages all day-to-day sales activities for the Ankara region, with a focus on building long-term, value-based customer relationships that ensure the achievement of property sales targets. Achieves personal booking goals and provides recommendations on the booking goals of direct reports. 
CANDIDATE PROFILE
Education and Experience
<ul><li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.</li></ul>
OR
<ul><li>4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</li></ul> 
CORE WORK ACTIVITIES 
Supporting Developing &amp; Executing Sales Strategies
<ul><li>Works with Istanbul Sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.</li></ul>
<ul><li>Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.</li></ul>
<ul><li>Assists with the development and implementation of promotions, both internal and external.</li></ul> 
Maximizing Revenue
<ul><li>Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).</li></ul> 
Managing Sales Activities
<ul><li>Monitors all day to day activities of direct reports.</li></ul>
<ul><li>Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.</li></ul>
<ul><li>Participates in sales calls with members of sales team to acquire new business and/or close on business.</li></ul>
<ul><li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li></ul> 
Analyzing &amp; Reporting on Sales and Financial Data
<ul><li>Analyzes market information by using sales systems and implements strategy to achieve property&rsquo;s financial room and catering goals.</li></ul>
<ul><li>Assists Revenue Management with completing accurate six period projections.</li></ul>
<ul><li>Reviews sales and catering guest satisfaction results to identify areas of improvement.</li></ul> 
Ensuring Exceptional Customer Service
<ul><li>Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.</li></ul>
<ul><li>Interacts with guests to obtain feedback on product quality and service levels.</li></ul>
<ul><li>Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul>
<ul><li>Observes service behaviors of employees and provides feedback to individuals.</li></ul>
<ul><li>Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.</li></ul>
<ul><li>Executes and supports the company&rsquo;s Customer Service Standards and property&rsquo;s Brand Standards.</li></ul>
<ul><li>Participates in and practices daily service basics of the brand.</li></ul>
<ul><li>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.</li></ul>
<ul><li>Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.</li></ul>
<ul><li>Gains understanding of the property&rsquo;s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.</li></ul> 
Building Successful Relationships
<ul><li>Develops and manages relationships with key stakeholders, both internal and external.</li></ul>
<ul><li>Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.</li></ul>
<ul><li>Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.</li></ul>
<ul><li>Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.</li></ul> 

</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
When you join the Sheraton family, you become a member of its global community. We&rsquo;ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you&rsquo;re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be &lsquo;The World&rsquo;s Gathering Place&rsquo;. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Multi-Property Regional Director of Sales

Samsung Electronics

<div>
 
 
 Customer Service I Field Operations Support Assistant Manager
 
 
 
 
 
 
 To be assigned in Customer Service Department, we are looking for a Field Operations Support Assistant Manager with below qualifications;
 
 
 
 
 
 
 Roles &amp; Responsibilities
 
 
 
 
 
 
 
 Field Operations Support Assistant Manager
 
 involves overseeing and supporting field operations of the Customer Service department, mostly for Home Appliances and AV products, ensuring that Samsung customers receive top quality support and services.
 
 <ul>
 <li>
 Partner and performance management of Brand Engineer operation to ensure a smooth and efficient process, including procurements, certifications, administrative works of the related service accounts.
 </li>
 <li>
 Take ownership of improving field operation by working cooperatively with related departments and business partners. Coordinating with other departments such as HR, procurement, legal, finance, field and related departments in the customer service division to ensure that the needs of the operation is fulfilled.
 </li>
 <li>
 Creating and managing partner &amp; vendor contracts, monitoring SLA&rsquo;s, procurement processes.
 </li>
 <li>
 PnL management of the Brand Engineer operation, prepare budget plan, run variance analysis and rolling forecasts.
 </li>
 <li>
 Keep track of service income and operational costs to identify areas for improvement. Prepare regular reports and drive the implementation of actions focused on increasing field technicians productivity, service sales income and reducing costs.
 </li>
 <li>
 Manage the relationships with service B2B key accounts and make the agreements in line with providing proper administrative and financial requirements.
 </li>
 <li>
 Coordinate authorized service centers to acquire aftersales certifications of Turkish Standarts Institute (TSE) and manage certification cost, process and the operation of the partner company.
 </li>
 </ul>
 
 
 
 
 
 Skills And Qualifications
 
 
 
 
 
 <ul>
 <li>
 B.Sc. or Master degree from Business Administration, Engineering Departments, or Economics
 </li>
 <li>
 +5 years of experience in customer service, project management or related functions, preferably within the Consumer Electronics or related industries.
 </li>
 <li>
 Adaptive and entrepreneurial approach: demonstrates flexibility, energy, and initiative in fast-paced, unpredictable, and matrix business environment.
 </li>
 <li>
 Can work under pressure with tight deadlines and can handle escalations calmly and competently.
 </li>
 <li>
 Ability to collaborate with international teams and adapting strategies to align with global plan.
 </li>
 <li>
 Demonstrated skills at multi-tasking, planning and organization.
 </li>
 <li>
 Strong analytical and problem solving skills with result oriented mindset.
 </li>
 <li>
 Proficiency in leveraging data analytics to derive insights, identify trends to optimize after-sales processes.
 </li>
 <li>
 Strong commitment to understand operational needs and expectations, driving process optimization strategies across service center operations, Samsung departments and vendors.
 </li>
 <li>
 Advanced English skills, excellent written and verbal communication skills.
 </li>
 <li>
 Proficiency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc).
 </li>
 </ul>
 
 
</div>

Field Operations Support Assistant Manager

<div>Additional Information 
Job Number25127531 
Job CategorySales &amp; Marketing 
LocationDelta Hotels Istanbul West, Fatih Caddesi, Dereboyu Sokak No 2A, Istanbul, T&uuml;rkiye, T&uuml;rkiye, 34303 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY 
Functions as the leader of the property&rsquo;s sales department for properties with bookings over 300 peak rooms and significant local catering revenue. Manages the property's reactive and proactive sales efforts. Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues. Implements the brand&rsquo;s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel&rsquo;s&rsquo; sales objectives. Evaluates the property&rsquo;s participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property. Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives. Interfaces with regional marketing communications for regional and national promotions pull through. Develops and implements property&ndash;wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand&rsquo;s target customer profile and property associates and provides a return on investment to the owner and Marriott International. 
CANDIDATE PROFILE 
Education and Experience 
Required:
<ul><li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area.</li></ul>
OR
<ul><li>4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.</li></ul> 
Preferred:
<ul><li>4 year college degree.</li></ul>
<ul><li>Demonstrated skills in supervising a team.</li></ul>
<ul><li>Lodging sales experience.</li></ul>
<ul><li>Hotel industry work experience, demonstrating progressive career growth and a pattern of exceptional performance.</li></ul> 
CORE WORK ACTIVITIES 
Managing Sales Activities
<ul><li>Manages the development of a strategic account plan for the demand generators in the market.</li></ul>
<ul><li>Manages the property's reactive and proactive sales efforts.</li></ul>
<ul><li>Determines and develops marketing communication activities, in conjunction with Regional Marketing Communications.</li></ul>
<ul><li>Provides customer intelligence in evaluating the market and economic trends that may lead to changes in sales strategy to meet or exceed customer expectations.</li></ul>
<ul><li>Reviews the Strategic Alignment Review (STAR) report, competitive shopping reports and uses other resources to maintain an awareness of the hotel&rsquo;s market position.</li></ul>
<ul><li>Researches competitor&rsquo;s sales team strategies to identify ways to grow occupancy and RevPAR and increase market share.</li></ul>
<ul><li>Attends sales strategy meetings to provide input on weekly and overall sales strategy.</li></ul>
<ul><li>Suggests innovative marketing ideas and develops deployment strategies to continue to grow market share.</li></ul>
<ul><li>Evaluates and supports participation and account deployment with Area Sales and Group Sales within the Sales Office.</li></ul>
<ul><li>Serves as the sales contact for the General Manager, property leadership team, Group Sales and Area Sales leaders.</li></ul>
<ul><li>Serves as the sales contact for customers; serves as the customer advocate.</li></ul>
<ul><li>Serves as hotel authority on sales processes and sales contracts.</li></ul>
<ul><li>Serves as the property sales liaison with Area Sales, Group Sales, Revenue Management, Event Management, Regional Marketing Communications and other hotel departments as appropriate.</li></ul>
<ul><li>Participates in sales calls with members of the Sales and Marketing team to acquire new business and/or close on business.</li></ul>
<ul><li>Identifies public relations opportunities and coordinates activities to augment the overall marketing communication strategy.</li></ul>
<ul><li>Supports the General Manager by coordinating crisis communications.</li></ul>
<ul><li>Executes and supports Marriott&rsquo;s Customer Service Standards and hotel&rsquo;s Brand Standards.</li></ul>
<ul><li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li></ul>
<ul><li>Participates in and practices daily service basics of the brand (e.g., , Marriott Hotels and Resorts (MHR) Spirit to Serve Daily Basics, Renaissance Hotels and Resorts (RHR) Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting).</li></ul>
<ul><li>Implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service.</li></ul>
<ul><li>Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.</li></ul>
<ul><li>Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International.</li></ul>
<ul><li>Implements the brand&rsquo;s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel&rsquo;s&rsquo; sales objectives.</li></ul>
<ul><li>Interfaces with regional marketing communications for regional and national promotions pull through.</li></ul>
<ul><li>Performs other duties, as assigned, to meet business needs.</li></ul> 
Building Successful Relationships
<ul><li>Develops strong partnerships with local organizations to further increase brand/product awareness.</li></ul>
<ul><li>Develops and manages internal key stakeholder relationships.</li></ul>
<ul><li>Develops strong community and public relations by maintaining property participation in local, regional and national tradeshows and client events.</li></ul>
<ul><li>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event.</li></ul>
<ul><li>Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott.</li></ul>
<ul><li>Gains understanding of the hotel&rsquo;s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.</li></ul> 
Leadership
<ul><li>Functions as the leader of the property&rsquo;s sales department for properties with bookings over 300 peak rooms and significant local catering revenue.</li></ul>
<ul><li>Develops sales goals and strategies and verifies alignment with the brand business strategy.</li></ul>
<ul><li>Executes the sales strategy in order to meet individual booking goals for both self and staff.</li></ul>
<ul><li>Coaches leaders of revenue generating departments in developing effective revenue strategies and setting aggressive goals that will drive the property's financial performance.</li></ul>
<ul><li>Verifies Sales team understands and is leveraging Marriott International (MI) demand engines to full potential.</li></ul>
<ul><li>Works with Human Resources, Engineering and Loss Prevention to monitor compliance with local, state and federal regulations and/or union requirements.</li></ul>
<ul><li>Partners with Human Resources to attract, develop and retain the right people in order to support the strategic priorities of the market.</li></ul>
<ul><li>Creates effective structures, processes, jobs and performance management systems are in place.</li></ul>
<ul><li>Sets goals and expectations for direct reports using the Leadership Performance Process (LPP), aligns performance and rewards, addresses performance issues and holds staff accountable for successful results.</li></ul>
<ul><li>Forecasts talent needs and manages talent acquisition strategy with Human Resources (HR) to minimize lost time due to turnover.</li></ul>
<ul><li>Maintains an active list of the competition&rsquo;s best sales people and executes a recruitment and acquisition plan with HR.</li></ul>
<ul><li>Supports tools and training resources to educate sales associates on winning catering solutions.</li></ul>
<ul><li>Champions leadership development and workforce planning priorities by assessing, selecting, retaining and developing diverse, high-caliber talent that can lead the organization today and strengthen the leadership bench for the future; continues to upgrade the sales &amp; marketing talent; works with HR to anticipate future talent needs based on business growth plans.</li></ul>
<ul><li>Identifies, trains and mentors group sales associates; utilizes all available on the job training tools for associates.</li></ul>
<ul><li>Transfers functional knowledge and develops group sales skills of other discipline managers.</li></ul>
<ul><li>Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues.</li></ul>
<ul><li>Evaluates the property&rsquo;s participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property.</li></ul>
<ul><li>Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don&rsquo;t. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what&rsquo;s most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Director of Sales & Marketing

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