ai engineer

senior data engineer

full stack engineer

data engineer

infrastructure engineer

back end engineer

TALENTMATE

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <strong>
  About Xebia
  <br/>
  <br/>
 </strong>
 <strong>
  Xebia
 </strong>
 is a trusted advisor in the modern era of digital transformation, serving hundreds of leading brands worldwide with end-to-end IT solutions. The company has experts specializing in t
 <strong>
  echnology consulting, software engineering, AI, digital products and platforms, data, cloud, intelligent automation, agile transformation, and industry digitization.
 </strong>
 In addition to providing high-quality digital consulting and state-of-the-art software development, Xebia has a host of standardized solutions that substantially reduce the time-to-market for businesses.
 <br/>
 <br/>
 Xebia also offers a diverse portfolio of training courses to help support forward-thinking organizations as they look to upskill and educate their workforce to capitalize on the latest digital capabilities. The company has a strong presence across 16 countries with development centres across the
 <strong>
  US, Latin America, Western Europe, Poland, the Nordics, the Middle East, and Asia Pacific.
  <br/>
  <br/>
 </strong>
 Senior Java Back End Engineer
 <br/>
 <br/>
 <strong>
  Description
  <br/>
  <br/>
 </strong>
 As a senior Developer you will work in a cross-functional team with the Product Owner, Designers
 <br/>
 <br/>
 and engineers to co-develop the digital products,
 <br/>
 <br/>
 Our engineers contribute across the full technology stack, from database and DevOps
 <br/>
 <br/>
 infrastructure that supports continuous deployment, over native apps, to front end development
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Use Agile engineering practices and various software and web development technologies to rapidly develop creative and efficient solutions that enhance the client customer and employee experience
  </li>
  <li>
   Work with other team members to craft clear user stories, design tests for prototypes and products,and continuously deliver product enhancements
  </li>
  <li>
   Liaise with other teams within and outside the Digital unit to negotiate timelines,deliverables and dependencies
  </li>
  <li>
   Collaborate closely with Product Owners, Designers and team members to identify and socialize product and delivery risks
  </li>
  <li>
   Drive forward and role-model best practice engineering processes and Agile behavior and ensuring teams members follow suit
  </li>
  <li>
   Communicate with business stakeholders about Agile processes to set and manage expectations about delivery methods and timelines
  </li>
  <li>
   Own and drive best practice in terms of automation such as continuous integration and deployment
   <br/>
   <br/>
  </li>
 </ul>
 TYPICAL SKILLS &amp; BACKGROUND:
 <br/>
 <br/>
 <ul>
  <li>
   At least 8 years of software development experience with experience working in Agile teams
  </li>
  <li>
   Full stack engineer with a passion for mentoring other colleagues in the team
  </li>
  <li>
   Extensive experience of Java 7/8, Java EE, Spring framework including Spring Boot, Spring Cloud, Spring Messaging, JPA,
   <br/>
   <br/>
  </li>
 </ul>
 ORM, Maven and other Java Open Source frameworks.
 <br/>
 <br/>
 <ul>
  <li>
   Expertise with developing Cloud Native Microservices, Event Driven design and Development using Java with extensive knowledge of Integration Gateway, Monitoring tools, Observability platforms like Grafana
  </li>
  <li>
   Excellent Knowledge of ElasticSearch, Redis , MongoDb, Apache Kafka
  </li>
  <li>
   Infrastructure knowledge including RESTful APIs, Single Sign On, OAuth, LDAP, Search Technologies
  </li>
  <li>
   Expertise with Docker &amp; Kubernetes
  </li>
  <li>
   Extensive experience with Git, such as branching, merging, tagging and Pull Requests.
  </li>
  <li>
   Experience with CI-CD (Jenkins or similar)
  </li>
  <li>
   Excellent knowledge of SQL and one common database technology, such as Oracle, MsSql, MySQL
  </li>
  <li>
   Experiences with code refactoring, design patterns, design-driven development, continuous deployment, highly scalable applications, application security
  </li>
  <li>
   Working knowledge and experience in designing distributed applications
  </li>
  <li>
   Working knowledge of DevOps, Docker and infrastructure as code
  </li>
  <li>
   Experience with at least one unit testing framework, such as jUnit
  </li>
  <li>
   Familiarity with the concepts of Functional Programming is a plus
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Some useful links:
  <br/>
  <br/>
 </strong>
 <strong>
  Xebia | Creating Digital Leaders.
  <br/>
  <br/>
 </strong>
 https://www.linkedin.com/company/xebia/mycompany/
 <br/>
 <br/>
 http://twitter.com/xebiaindia
 <br/>
 <br/>
 http://www.youtube.com/XebiaIndia
 <br/>
 <br/>
 Job Details
 <br/>
 <br/>
 Role Level: Not Applicable Work Type: Full-Time Country: United Arab Emirates City: Dubai Company Website: https://xebia.com Job Function: Software Development Company Industry/
 <br/>
 <br/>
 Sector: IT Services and IT Consulting
 <br/>
 <br/>
 What We Offer
 <br/>
 <br/>
 <strong>
  About The Company
  <br/>
  <br/>
 </strong>
 Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.
 <br/>
 <br/>
 Report
 <br/>
 <br/>
 Disclaimer: talentmate.com is only a platform to bring jobseekers &amp; employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@talentmate.com.
</div>


Java Backend

Parsons

<div>In a world of possibilities, pursue one with endless opportunities. Imagine Next!<br>
<p></p>
At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what&rsquo;s possible.<p></p><p><b><br>
Job Description:</b></p><div><p><b>
Civil Engineer (Roads, Infrastructure, Bridges)
</b></p><p><b>Dubai, UAE
</b></p></div><p></p><div><div><div><div><p>Parsons is looking for an amazingly talented <b>Civil Engineer </b>to join our team! In this role you will get to assist the Resident Engineer in design review and construction related to structural works of the project.
</p><p></p><p><b>What You'll Be Doing:</b></p><ul><li><p>
Assist and deputize for the Resident Engineer (RE) as required, ensuring seamless project oversight.</p></li><li><p>
Ensure construction and operations &amp; maintenance (O&amp;M) work align with the Contract Documents, meeting the required standards.</p></li><li><p>
 Actively participate in contract administration and related activities.</p></li><li><p>
Review and evaluate Contractor&rsquo;s submissions, providing clear feedback.</p></li><li><p>
Offer on-site guidance and issue site instructions to ensure work proceeds according to the plan.</p></li><li><p>
Supervise the site inspection team, ensuring thorough and effective inspections.</p></li><li><p>
Perform regular checks and measurements of completed work to confirm accuracy and compliance with specifications.</p></li><li><p>
Monitor and enforce adherence to safety standards and practices on-site.</p></li><li><p>
Oversee the quality control of materials and workmanship to maintain high standards.</p></li><li><p>
Track and record project progress against the established program, identifying any discrepancies.</p></li><li><p>
Prepare detailed progress reports to keep stakeholders informed on project status.</p></li><li><p>
Ensure the accuracy and completeness of as-built drawings and documentation</p></li></ul><p></p><p><b><br>
What Required Skills You'll Bring:</b></p><ul><li><p><b>
Bachelor's degree</b> in <b>Civil Engineering</b>.</p></li><li><p><b>
Minimum 10 years</b> of<b> work experience</b> with <b>i</b><b>nfrastructure projects </b>like <b>r</b><b>oads, </b><b>utilities </b>and<b> bridges </b>within UAE.</p></li><li><p>
Dubai experience is preferred.</p></li><li><p>
Experience in fast track prestigious projects is preferred.</p></li><li><p>
Knowledge and experience using computer software.</p></li><li><p>
Good oral and written communication skills.</p></li><li><p>
Ability to communicate logically and clearly with management and staff.</p></li><li><p>
Commitment to safe work practices.</p></li></ul></div></div></div></div><p></p>
Parsons equally employs representation at all job levels no matter the race, color, religion, sex (including pregnancy), national origin, age, disability or genetic information.<p></p><p>
We truly invest and care about our employee&rsquo;s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest&mdash;APPLY TODAY!</p><p></p><div>
Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to https://www.parsons.com/fraudulent-recruitment/.</div></div>
<br><div><div><div>COMPETITIVE BENEFIT OFFERINGS</div></div><div><div><div><br>
Financial Wellness</div><div><br>
We care about your financial wellbeing. Parsons offers competitive pay and retirement plans to help you build wealth for the future while giving you the flexibility to diversify your investments.</div></div><div><div>
Work Life Harmony</div><div><br>
Balance in life is important and time away from the office is imperative to allow you to refresh and focus your attention on the things that matter to you. Parsons supports your time away by providing paid time off and paid flexible holidays.</div></div><div><div>
Career Development</div><div><br>
We are committed to fostering the personal and professional growth of our employees. Develop and advance yourself though our comprehensive training, educational and mentorship programs.</div></div><div><div><br>
Veteran Support</div><div><br>
We provide Industry leading benefits to support veterans and active-duty members to provide security for you and your family by offering robust leave and benefits; including paid active-duty military leave and paid time off when transitioning back to civilian life.</div></div><div><div>
Mind &amp; Body</div><div><br>
At Parsons we inspire healthier habits, heathier minds, and a healthier you through our wellness program. Participate in our weekly Meditation Mondays and Wellness Wednesdays. Wellness, at Parsons, is more than just your annual checkup.</div></div><div><div>
Health</div><div><br>
Health is not a one size fits all. At Parsons, we offer a robust Employee Assistance Program as well as comprehensive medical, dental and vision plans through large, national carriers with the choice of regional PPO, HDHP, or HMO networks.</div></div></div></div><p></p>

Civil Engineer

<div>In a world of possibilities, pursue one with endless opportunities. Imagine Next!<br>
<p></p>
At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what&rsquo;s possible.<p></p><p><b><br>
Job Description:</b></p><p><b>
Civil / Utilities Engineer</b></p><p><b>
Dubai, UAE</b></p><p></p><p>
Parsons is looking for an amazingly talented <b>Utilities Engineer</b> to join our team! In this role you will get <b>to determine methods and solutions for complex engineering problems and selects the most efficient and economical manner in meeting the objectives</b></p><p></p><p><b>
What You'll Be Doing:</b></p><ul><li><p>
Develop conceptual and Detailed engineering design for the Utility corridors design, master planning of utilities, Utilities Cross sections, writing technical notes, and coordination of existing and new utilities infrastructure. Coordinate with other engineering sections, prepare alternative solutions to issues and problems
</p></li><li><p>Shall be conversant with local Authority regulations.</p></li><li><p>
You will prepare engineering design models in Civil3D or similar software.</p></li><li><p>
You will work with other engineering disciplines to develop coordinated multi-discipline designs.</p></li><li><p>
You will prepare presentations and reports to explain proposals and solutions to clients, Authorities and management.</p></li><li><p>
Provides support for other engineering activities as required.</p></li><li><p>
Provides input to BIMCAD Designer working on the same project.</p></li><li><p>
Review plans and profiles for technical compliance with design objectives and clarity for construction</p></li><li><p>
Develops simple workflows / Templates to enable efficient repetition of design</p></li><li><p>
Applies advanced engineering principles to complex analytical models</p></li><li><p>
Checks design deliverables from equal or less experienced Engineers</p></li><li><p>
Track progress of task assignments vs original baseline schedule.</p></li><li><p>
Contribute as a productive and efficient team member to meet project deadlines</p></li></ul><p></p><p><b>
What Required Skills You'll Bring:</b></p><ul><li><p>
Bachelor&rsquo;s Degree in Engineering.</p></li><li><p>
Minimum 5 years related experience.</p></li><li><p>
Engineer in Training (EIT) Certificate is advantage.</p></li><li><p>
Proficiency in utilizing CAD and other PC software packages typically associated with engineering is required.
</p></li><li><p>Good verbal and written communication skills.
</p></li><li><p>Understands QA/QC standard practices and procedures
</p></li></ul><p></p>Parsons equally employs representation at all job levels no matter the race, color, religion, sex (including pregnancy), national origin, age, disability or genetic information.<p></p><p>
We truly invest and care about our employee&rsquo;s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest&mdash;APPLY TODAY!</p><p></p><div>
Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to https://www.parsons.com/fraudulent-recruitment/.</div></div>
<br><div><div><div>COMPETITIVE BENEFIT OFFERINGS</div></div><div><div><div><br>
Financial Wellness</div><div><br>
We care about your financial wellbeing. Parsons offers competitive pay and retirement plans to help you build wealth for the future while giving you the flexibility to diversify your investments.</div></div><div><div>
Work Life Harmony</div><div><br>
Balance in life is important and time away from the office is imperative to allow you to refresh and focus your attention on the things that matter to you. Parsons supports your time away by providing paid time off and paid flexible holidays.</div></div><div><div>
Career Development</div><div><br>
We are committed to fostering the personal and professional growth of our employees. Develop and advance yourself though our comprehensive training, educational and mentorship programs.</div></div><div><div><br>
Veteran Support</div><div><br>
We provide Industry leading benefits to support veterans and active-duty members to provide security for you and your family by offering robust leave and benefits; including paid active-duty military leave and paid time off when transitioning back to civilian life.</div></div><div><div>
Mind &amp; Body</div><div><br>
At Parsons we inspire healthier habits, heathier minds, and a healthier you through our wellness program. Participate in our weekly Meditation Mondays and Wellness Wednesdays. Wellness, at Parsons, is more than just your annual checkup.</div></div><div><div>
Health</div><div><br>
Health is not a one size fits all. At Parsons, we offer a robust Employee Assistance Program as well as comprehensive medical, dental and vision plans through large, national carriers with the choice of regional PPO, HDHP, or HMO networks.</div></div></div></div><p></p>

Civil / Utilities Engineer

Servtech Technical Services llc

<p><b>Job Description &ndash; Valve Testing Engineer/Technician</b></p><p><b>Job Summary</b></p><p>We are seeking an experienced Valve Testing Engineer/Technician to carry out inspection, pressure testing, functional testing, troubleshooting, and documentation of industrial valves.</p><p>The successful candidate will be responsible for ensuring that all valves are tested safely and accurately according to approved procedures, client specifications, manufacturer recommendations, and applicable industry standards.</p><p><b>Key Responsibilities</b></p><ul><li>Perform hydrostatic, pneumatic, shell, seat leakage, back-seat, and functional testing of industrial valves.</li><li>Test gate, globe, ball, butterfly, check, control, safety, relief, and pressure-reducing valves.</li><li>Review valve data sheets, drawings, pressure ratings, testing procedures, and client requirements.</li><li>Prepare, install, and secure valves on testing benches before testing.</li><li>Operate valve testing benches, hydraulic pumps, compressors, pressure gauges, manifolds, hoses, and related equipment.</li><li>Apply the required testing pressure and maintain it for the specified holding time.</li><li>Identify seat leakage, body leakage, pressure loss, operational faults, and damaged components.</li><li>Carry out basic troubleshooting and recommend repair, lapping, machining, adjustment, or component replacement.</li><li>Support valve dismantling, cleaning, inspection, assembly, refurbishment, and final testing activities.</li><li>Verify that all pressure gauges, torque tools, and testing instruments have valid calibration certificates.</li><li>Record test pressure, holding time, leakage results, valve condition, and final test status.</li><li>Prepare valve testing reports, inspection records, test certificates, and job completion documents.</li><li>Coordinate with workshop supervisors, quality personnel, clients, and third-party inspectors during witnessed testing.</li><li>Maintain proper valve identification, tagging, and traceability throughout the testing process.</li><li>Follow approved safety procedures and use the required personal protective equipment during high-pressure testing.</li><li>Immediately report unsafe conditions, equipment defects, abnormal test results, and procedural deviations.</li><li>Maintain testing equipment, tools, and the valve testing area in good working condition.</li><li>Support valve testing, commissioning, shutdown, and maintenance activities at client sites when required.</li></ul><p><b>Qualification and Experience</b></p><ul><li>Bachelor&rsquo;s degree, diploma, ITI, or technical certificate in Mechanical Engineering, Mechanical Fitting, or a related field.</li><li>Minimum 3&ndash;5 years of experience in industrial valve testing, maintenance, inspection, or refurbishment.</li><li>Experience in oil and gas, petrochemical, power, marine, water treatment, or industrial service companies.</li><li>Practical knowledge of valve pressure ratings, flange classes, valve components, and testing procedures.</li><li>Familiarity with API, ASME, ISO, or manufacturer valve testing standards.</li><li>Experience using valve testing benches, hydraulic pumps, pneumatic equipment, pressure gauges, and mechanical tools.</li></ul><p><b>Required Skills</b></p><ul><li>Good knowledge of industrial valve types and operating principles.</li><li>Strong practical knowledge of pressure testing and leakage detection.</li><li>Ability to read technical drawings, valve data sheets, and testing instructions.</li><li>Good mechanical troubleshooting and fitting skills.</li><li>Strong awareness of high-pressure testing hazards and safety requirements.</li><li>Ability to prepare basic technical reports and testing records.</li><li>Good communication and teamwork skills.</li><li>Ability to work independently in workshop and site environments.</li></ul><p><b>Preferred Requirements</b></p><ul><li>Training or certification in valve testing, valve maintenance, quality control, or pressure-testing safety.</li><li>Experience with safety and relief valve testing and calibration.</li><li>Experience attending client or third-party witnessed testing.</li><li>UAE oil and gas or industrial experience is preferred.</li><li>UAE driving licence is an advantage.</li><li>Willingness to work at client sites, during shutdowns, and outside normal working hours when required.</li></ul><p>Work Location: In person</p>

Valve Testing Engineer/Technician – Mid-Level

SUREFLOW

<p><b>Please only apply if immediately available and already based in Dubai</b></p><p>We are a fast-growing technology company that designs and develops IoT hardware and software products. Our multidisciplinary team leverages cutting-edge design tools and advanced engineering technologies to bring new ideas to life. We are seeking a highly skilled Embedded Systems Engineer to join our team and play a key role in driving projects from initial concept through to full production.<br/>Responsibilities:</p><ul><li>System Design: Analyzing project requirements and designing the overall architecture of the embedded system.</li><li>Programming: Writing and debugging code using C/C++.</li><li>Hardware Integration: Interfacing microcontrollers with sensors, memory chips, and actuators.</li><li>Testing and Debugging: Conducting rigorous testing to ensure the system functions correctly and fixing any bugs.</li><li>Optimization: Improving system performance, efficiency, and power consumption.</li><li>Collaboration: Working with cross-functional teams, such as hardware and software developers.</li><li>Firmware Planning &amp; Execution: Own the firmware schedule end to end, break work into tasks, estimate effort, sequence dependencies, and track progress against milestones.</li></ul><p>Requirements:</p><ul><li>Bachelor of Science in Computer Engineering, Electrical Engineering, Computer Science, or related field.</li><li>1-3 years of experience with embedded C/C++.</li><li>Understanding of microcontroller concepts: interrupts, timers, memory, registers, and peripheral interfaces.</li><li>Experience working with ESP32 microcontrollers.</li><li>Familiarity with RTOS frameworks such as FreeRTOS or Zephyr RTOS.</li><li>Understanding of common embedded communication protocols (UART, SPI, I2C, CAN).</li><li>Experience with wireless communication protocols (BLE, LoRa, Wi-Fi, 4G).</li><li>Ability to read schematics and understand hardware&ndash;software interactions at a basic level.</li><li>Solid understanding of object oriented programming and software design patterns.</li><li>Proficiency with version control (Git) and structured development workflows.</li><li>Basic Python or scripting experience for testing and automation.</li><li>Experience with debugging tools (GDB, JTAG, logic analyzers).</li><li>Excellent written and verbal communication skills.</li><li>Strong attention to detail and analytical skills.</li><li>Experience working with nRF microcontrollers (a plus).</li><li>Must be able to join immediately and already based in Dubai.</li></ul><p>Job Type: Full-time</p><p>Pay: AED8,000.00 - AED10,000.00 per month</p><p>Work Location: In person</p>

Embedded Systems Engineer

AkzoNobel

<div>
 <strong>
  About AkzoNobel
  <br/>
  <br/>
 </strong>
 Since 1792, we&rsquo;ve been supplying the innovative paints and coatings that help to color people&rsquo;s lives and protect what matters most. Our world class portfolio of brands &ndash; including Dulux, International, Sikkens and Interpon &ndash; is trusted by customers around the globe. We&rsquo;re active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. It&rsquo;s what you&rsquo;d expect from a pioneering and long-established paints company that&rsquo;s dedicated to providing sustainable solutions and preserving the best of what we have today &ndash; while creating an even better tomorrow. Let&rsquo;s paint the future together.
 <br/>
 <br/>
 For more information please visit www.akzonobel.com
 <br/>
 <br/>
 &copy; 2024 Akzo Nobel N.V. All rights reserved.
 <br/>
 <br/>
 <strong>
  Job Purpose
  <br/>
  <br/>
 </strong>
 We are seeking a dedicated Customer Service Representative to oversee order related operations across Middle Eastern countries for Industrial Coatings (Metal) Middle East. The ideal candidate will liaise with our customers, manage end-to-end order processing, and collaborate with various internal teams to ensure exceptional service delivery
 <br/>
 <br/>
 <strong>
  Key Accountabilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Managing essential day-to-day duties and handling activities across Middle East countries for Industrial Coating Customers.
  </li>
  <li>
   Dealing with the Customers to service their orders.
  </li>
  <li>
   Processing end to end orders including delivery related, TAS (PO, GRN and invoicing).
  </li>
  <li>
   Collaborating closely with Supply/Sales/Demand and Logistic and serving as the initial point of contact for all type of customer related enquiries.
  </li>
  <li>
   To Manage and review task like OTIF, SLOB, and Back Orders.
  </li>
  <li>
   To manage order receipt eA cintly, prioritising timely order processing and good customer interactions and relationships
  </li>
  <li>
   Manages the order-to-cash process with excellence in order processing
  </li>
  <li>
   Registers and processes customer orders in the ERP system received via, electronic mail, and phone or through other contact with the customer.
  </li>
  <li>
   Ensures order processing is handled with accuracy.
  </li>
  <li>
   Raises issues in delivery, documentation and/or invoices process with Supervisor.
  </li>
  <li>
   Acts as first level contact with customer for answers to questions and in attempting to resolve complaints.
  </li>
  <li>
   Obtains adequate customer and product knowledge to find solutions for customer needs (e.g. additional and/or alternative products).
  </li>
  <li>
   Makes proposals for improvements on work processes.
  </li>
  <li>
   Completes registering / filing / archiving of customer service-related documentation.
  </li>
  <li>
   Assures cooperation between customer service and field force regarding administration of customers' orders. Closely cooperates with the Planning,
  </li>
  <li>
   Logistics functions to maintain consistency in approach towards customer service in the organization.
  </li>
  <li>
   Adheres to all applicable corporate as well as site policies/procedures with regard to personal conduct/HS&amp;E standards and acts in compliance with all regulations.
  </li>
  <li>
   Timely and accurately upload final documents to customer invoice portals,ensuring error-free transactions.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   At least 3 years customer service experience required.
  </li>
  <li>
   University graduate or equivalent.
  </li>
  <li>
   This role requires written and spoken skills in English languages
  </li>
  <li>
   Knowledge of ERP SAP systems is mandatory.
  </li>
  <li>
   Must be able to work well under pressure and adhere to strict deadlines, be able to multitask, and have good interpersonal and communication skills.
  </li>
  <li>
   Must be able to work well in a team environment
  </li>
  <li>
   MS OA ce (xcel / Word / PowerPoint).
  </li>
  <li>
   Good customer service and negotiation skills.
  </li>
  <li>
   Able to manage time and prioritize activities actively, and must be able to execute tasks quickly and efficientlySound understanding of other functional areas: sales, supply chain, marketing and logistics.
   <br/>
   <br/>
  </li>
 </ul>
 At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.
 <br/>
 <br/>
 Requisition ID: 53668
</div>


Customer Service Representative

Bulgari

<p></p><div><div><div><div><h3 class="jobSectionHeader"><b>Position
</b></h3><p></p><p>The CRM &amp; Client Development Associate Manager is in charge of the end-to-end client journey within the market. In alignment with the Omnichannel manager the role will participate in shaping how clients build, experience and celebrate their relationship with the Maison throughout their lifetime.
</p><p>Beyond driving CRM and Clienteling excellence, this position acts as the market's cultural ambassador, translating local client behaviors, rituals, aspirations and emotional expectations into strategic recommendations that influence the entire client ecosystem&mdash;from retail experience and architecture to merchandising, communications, events and training.
</p><p>Working cross-functionally across Retail, Marketing, Merchandising, Training, Client Relations and HQ teams, this role orchestrates a seamless omnichannel experience that strengthens client loyalty, advocacy and lifetime value.
</p></div><p></p><div><h3 class="jobSectionHeader"><b>Job responsibilities
</b></h3><p></p><p><b>Key Responsibilities
</b></p><p><b>Client Engagement Strategy &amp; Vision: </b>Define with the Omnichannel Manager and execute the market's client engagement strategy, translating global vision into locally relevant, high-impact experiences across the entire client journey (acquisition, development, loyalty, advocacy). Own critical client KPIs including NPS, Client Lifetime Value, Loyalty, Engagement rates, Omnichannel interaction, and CRM performance.
</p><p><b>Cultural Insights &amp; Advocacy: </b>Act as the voice of the local client, deeply understanding market luxury culture, client expectations, and emerging trends. Provide strategic guidance to cross-functional teams (Retail, Marketing, VM, Training, etc.) to ensure all client-facing decisions reflect local cultural nuances.
</p><p><b>CRM &amp; Clienteling Oversight: </b>Drive the market's CRM and clienteling strategy. Oversee the clienteling calendar, campaign execution, and activation plans. Monitor performance, identify improvements, and disseminate best practices to optimize boutique teams' use of CRM tools and insights for business growth and client loyalty. Serve as the primary coordination point for all CRM and client engagement initiatives between local teams and Headquarters.
</p><p><b>Client-Centric Ecosystem Development: </b>Champion client-centricity across the organization. Partner with Retail, Marketing, Merchandising, Training, and other functions to embed client insights into strategic decisions, aligning teams around the shared ambition of creating exceptional experiences and long-term client value.
</p></div><p></p><div><h3 class="jobSectionHeader"><b>Profile
</b></h3><p></p><ul><li>Senior professional with 7-10 years in luxury client engagement, CRM, and clienteling strategy development.
</li><li>Drives strategic client journey optimization, translating global brand vision into impactful local market experiences to enhance loyalty and business performance.
</li><li>Expert in leading CRM programs, optimizing omnichannel client experiences, and fostering a robust client-centric culture.
</li><li>Proven ability to leverage data analytics for performance improvement and influence cross-functional teams to achieve strategic client engagement objectives.
</li></ul></div><p></p><div><h3 class="jobSectionHeader"><b>Additional information
</b></h3><p></p><ul><li>Client Relationship Management (CRM) Strategy &amp; Execution
</li><li>Clienteling Expertise
</li><li>Omnichannel Strategy &amp; Implementation
</li><li>Market &amp; Cultural Intelligence (Luxury Sector)
</li><li>Data Analysis &amp; Performance Monitoring (KPIs: NPS, CLTV, Loyalty)
</li><li>Strategic Planning &amp; Vision Setting
</li><li>Cross-functional Leadership &amp; Influence
</li><li>Stakeholder Management
</li><li>Program &amp; Campaign Management
</li><li>Communication &amp; Presentation Skills
</li><li>Business Acumen
</li></ul></div></div></div><p></p><div><div><div><div><div><h2 class="jobSectionHeader"><b><i>BVLGARI
</i></b><br>
<b>MAISON
</b><br>
</h2><div>Bvlgari was founded in the heart of Rome in 1884. Over the decades, the Brand has established a worldwide reputation as magnificent Roman High Jeweler and icon of Italian art of living.
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Through a pioneering vision, the company&rsquo;s international success has evolved into a global and diversified luxury purveyor of products and services, ranging from fine jewels and high-end watches to accessories and perfumes, and featuring an extended network of boutiques and hotels.
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Demonstrated through its numerous philanthropic partnerships, Bvlgari deeply believes in innovating the present for a sustainable future through its commitment to Social &amp; Environmental Responsibility and giving back &ndash; to nature and to the community. In 2024 the Maison announced the creation of <i>Fondazione Bvlgari </i>, reinforcing its devotion to building a meaningful tomorrow through care, generosity and long-term dedication.</div></div></div></div></div></div></div><p></p>

CRM & Client Development Associate Manager

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