accounts associate

associate

associate consultant

engineering associate - plumber Jobs in Doha

engineering associate - plumber

public affairs associate

bell associate

Rosewood Doha

<div>
 
 
 
 Job Summary&nbsp;
 
 
 
 
 
 Transport guest luggage to/from guestrooms. Escort guests to rooms and inform guests of all hotel services, facilities, and features. Be responsible for attending to the immediate needs of each guest upon arrival and follow through attention throughout stay. Maintain Rosewood high standards of service and hospitality at all times. Have a thorough knowledge of all standards and procedures required at Concierge.&nbsp;
 
 
 
 
 
 
 
 
 
 
 Essential Duties and Responsibilities
 
 
 
 <ul>
 <li>
 
 Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.
 
 </li>
 <li>
 
 Ensure that standards are maintained at a superior level on a daily basis.
 
 </li>
 <li>
 
 Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
 
 </li>
 <li>
 
 Anticipate guests&rsquo; needs, respond promptly, and acknowledge all guests, however busy and whatever time of day.
 
 </li>
 <li>
 
 Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.
 
 </li>
 <li>
 
 Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
 
 </li>
 <li>
 
 Transport guest luggage from the point of arrival at the hotel to their assigned room.
 
 </li>
 <li>
 
 Transport guest luggage from current room to reassigned room for room changes.
 
 </li>
 <li>
 
 Transport guest luggage from their room to the point of departure from the hotel.
 
 </li>
 <li>
 
 Assist in locating guest's lost luggage.
 
 </li>
 <li>
 
 Correctly tag, store and retrieve luggage from luggage storage room.
 
 </li>
 <li>
 
 Identify fire exit closest to guest's room and explain safety features of assigned room.
 
 </li>
 <li>
 
 Place guest luggage inside the room.
 
 </li>
 <li>
 
 Identify and explain guest room features to include use of:
 
 </li>
 </ul>
 <ol>
 <li>
 
 Air conditioning
 
 </li>
 <li>
 
 Telephone
 
 </li>
 <li>
 
 3.Nespresso machine
 
 </li>
 <li>
 
 Guest services directory
 
 </li>
 <li>
 
 Mini-bar
 
 </li>
 <li>
 
 In room safe
 
 </li>
 </ol>
 <ul>
 <li>
 
 Explain pressing and laundry service.
 
 </li>
 <li>
 
 Maintain accurate knowledge of scheduled functions within the hotel to direct guests to correct locations.
 
 </li>
 <li>
 
 Relay accurate directions to guests on inquiries about transportation within the local area.
 
 </li>
 <li>
 
 Maintain accurate log record of guest calls for Luggage Porter Person assistance.
 
 </li>
 <li>
 
 Attend all Guest service-related tickets through Knowcross.
 
 </li>
 <li>
 
 Remain in assigned postposition, maintaining correct stance.
 
 </li>
 <li>
 
 Deliver items to guest rooms promptly to include:
 
 </li>
 </ul>
 <ol>
 <li>
 
 Messages
 
 </li>
 <li>
 
 Mail, faxes
 
 </li>
 <li>
 
 Packages
 
 </li>
 <li>
 
 Flowers
 
 </li>
 <li>
 
 Gift items
 
 </li>
 </ol>
 <ul>
 <li>
 
 Deliver newspapers to specified guestrooms when requested.
 
 </li>
 <li>
 
 Monitor and maintain appearance of lobby areas and luggage storage room.
 
 </li>
 <li>
 
 Polish brass luggage carts and maintain cleanliness of carts at all times.
 
 </li>
 <li>
 
 Attending all departmental meetings.
 
 </li>
 <li>
 
 Attending training sessions both internal and external.
 
 </li>
 <li>
 
 Ensure all luggage is scanned through a security scanning machine.
 
 </li>
 <li>
 
 Report any issue to Bell Captain or manager on Duty.
 
 </li>
 <li>
 
 Ensure wheelchairs are in good condition and accessible.
 
 </li>
 <li>
 
 Follow Forbes and LQA standards.
 
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Standard Responsibilities
 
 
 
 <ul>
 <li>
 
 Comply and adhere to the Rosewood company policies.
 
 </li>
 <li>
 
 Take on other tasks in addition to the ones stated, in a reasonable framework.
 
 </li>
 <li>
 
 Be a &ldquo;brand ambassador&rdquo; at all times and ensure brand integrity and clarity are always maintained.
 
 </li>
 <li>
 
 Model the company&rsquo;s culture, vision, mission, and core values at all times.&nbsp;
 
 </li>
 </ul>
 
 
 
 
 
 Confidentiality
 
 
 
 
 Whist working for the company there will be access to a wide variety of confidential information concerning the company, guests, and associates. It is vital that all such information remains confidential and must not be disclosed to anyone outside the company, guests, and associates, unless otherwise stated.
 
 
 
 
 
 
 
 Health &amp; Safety
 
 
 <ul>
 <li>
 
 Be aware of and comply with safe working practices as laid down under the Health and Safety rules, regulations and procedures as applicable to your place of work. This will include your awareness of any specific hazards at your workplace.
 
 </li>
 <li>
 
 The wearing of appropriate protective clothing provided by or recommended by the Company will be obligatory.
 
 </li>
 <li>
 
 Report any defects in the building, plant or equipment according to hotel procedure.
 
 </li>
 <li>
 
 Ensure that any accidents to associates, guests or visitors are reported immediately in accordance with correct procedures.
 
 </li>
 <li>
 
 Attend Fire, Health &amp; Safety training and be fully conversant with and abide by all rules concerning Fire, Health &amp; Safety.
 
 </li>
 <li>
 
 Be fully conversant with:
 
 </li>
 </ul>
 <ol>
 <li>
 
 Regulations
 
 </li>
 <li>
 
 Risk Assessments for your department
 
 </li>
 <li>
 
 Hotel Fire &amp; Bomb Procedures
 
 </li>
 </ol>
 
 
 
 
 
 Other
 
 
 <ul>
 <li>
 
 The above description is not to be regarded as exhaustive. Other tasks and responsibilities of a broadly comparable nature may be added on a temporary or permanent basis, as appropriate.
 
 </li>
 <li>
 
 As the hotel&rsquo;s level of business varies considerably, there is a need for flexibility in attitude, approach and working hours.
 
 </li>
 </ul>
</div>

Bell Associate

Beverly Hills Maintenance

Bellboy job description and General duties<ul><li>Welcoming guests at the main entrance, and greeting them appropriately as per the time.</li><li>Escort guests to their rooms and explain hotel facilities.</li><li>Assist the guests to deliver all baggage, faxes, messages, and packages to guests and do several other tasks according to the guest&rsquo;s request.</li><li>Assist with valet parking during the arrival and departure of the guest.</li><li>Receive and store the guest luggage and keep a proper record of level tags</li><li>Store the guest&rsquo;s luggage in the luggage room and respond to their request.</li><li>Tie the luggage tags to the guest&rsquo;s luggage, especially for group check-in.</li><li>Guide the guests to arrive at the reception desk and to wait beside them.</li><li>Receive the room key from the front desks and escort the guest to the room.</li><li>If guest want to change the room be prepared for, transferring baggage from one room to another.</li><li>You should remember the guest by name especially;repeat guests,</li></ul>VIPS, repeat guest long-staying guests and always greet guests as saying Welcome again<ul><li>Recommend to the guest about the Food and Beverage outlets&rsquo; operational times.</li><li>Quickly check the guest room when the guests checking out to ensure that they have not forgotten any personal items.</li><li>Act like a doorman and give the first and final impression on arrival and the departure of the hotel guest.</li><li>Clean and maintain the baggage room and work area assist in maintaining</li><li>Report to the reception desk or bell captain about any malfunctioning equipment.</li><li>Maintains and upkeep the appearance of the hotel lobby and entrance.</li><li>perform other duties as per assign</li><li>Be fully aware of what functions are going on in the hotel</li><li>Able to explain relevant information relating to hotel facilities, and on all places of interest around the hotel.</li><li>Note down any request that has made from the hotel guest and act quickly without the fail.</li><li>Fully cooperate with colleagues and hotel concierge.</li><li>Appropriately dressed when on duty and to have discipline at all times.</li><li>Participate in pre-shift briefing and coordination meetings scheduled or ordered by the Bell Captain or the Front Office Manager.</li></ul>Experience required for the bellboy<ul><li>1 &ndash; 3 years of experience may require</li><li>Able to speak the English language clearly and fluently.</li><li>Ability to Provide excellent customer service and maintain a professional demeanor.</li><li>Ability to communicate effectively with others both verbally and written.</li><li>Able to move the lift, carry, push, pull, and place objects weighing less than or equal to 80 pounds.</li><li>You may require a stand or walk for a longer period of time.</li><li>You should not have any problem with overhead below the knees, bending twisting and pulling.</li><li>as Bellman,</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Do you have a valid QID/Residence Permit with NOC?</li><li>If you're selected, how soon you can join?</li><li>What is your salary expectation? (Mention Basic, Housing and Transportation)</li></ul>Experience:<ul><li>Bell Boy: 3 years (Required)</li></ul>

Bell Boy (Immediate Joiner)

Rixos

<div>Company Description 
Rixos Premium Qetaifan Island North
Rixos Premium Qetaifan Island North comprises a 345-key hotel, along with a souq encompassing 11,000sqm of leasing space, a beach club, a theme park, and a waterpark. The resort boasts panoramic views of the Arabian Gulf. Rixos plans to provide a platform for showcasing Qatar as a tourism destination. One of the country&rsquo;s biggest draws will be Qetaifan Island North&rsquo;s Meryal Waterpark attraction. The Rig 1938 is the world&rsquo;s highest tower of its kind, reaching 82 metres. 
Job Description 
Bell/Luggage Attendant (Seasonal)
This position is responsible to welcome and greet our guests in line with our company standards. Assist the guests with their luggage, respond to inquiries, and upsell our products and services.<ul><li>
Greet and welcome guests at the main entrance.</li><li>
Assist in driveway management.</li><li>
Assist arrivals and departing guests by opening and closing car and taxi doors.</li><li>
Maintain a clean and tidy entrance and baggage room.</li><li>
Ensure timely pick up and deliveries pertaining to baggage handling.</li><li>
Provide information and/or assistance to guests as and when required.</li><li>
Remember individual guest&rsquo;s names especially repeat and long staying guests.</li><li>
Greet guests as they pass through the lobby to extend a personalized service.</li><li>
Ensure all job assignments are properly logged in respective logbooks. Use the Duty Log to document matters of importance.</li></ul> 

Qualifications 
<ul><li>
Secondary / High school education</li><li>
Previous experience in a similar capacity</li><li>
Good reading and oral proficiency in English language</li><li>
Ability to speak Russian language is preferred</li></ul> 

Additional Information</div>

Bell/Luggage Attendant (Seasonal)

Parsons

<div>In a world of possibilities, pursue one with endless opportunities. Imagine Next! 
At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what&rsquo;s possible. 
Job Description:
Associate Highway Design Engineer
<div><div><div><div><div><div><div><div><div>Qatar
Parsons is looking for an amazingly talented Associate Highway Design Engineer to join our team! In this role you will get to work on projects that change the fabric of our community.
What You&rsquo;ll Be Doing
The Associate Highway Design Engineer will provide support to project design civil engineering services such as preparation of project study reports, project reports, geometric approval drawings, plans, specifications and estimates.
<ul><li>Design horizontal and vertical roadway alignments and super elevation diagrams.
</li><li>Perform quantity calculations project estimates.
</li><li>Managing Associate Engineers in completing project deliverables.
</li><li>Develop details to construction, detour, signing &amp; marking.
</li><li>Coordinate with project team and interdisciplinary technical personnel.
</li><li>Assists the senior staff in completing the project deliverables.
</li><li>Provide support for other engineering activities as required.
</li><li>Provides input and technical guidance to CAD Designer/Drafters, Designers and lower-level Engineers working on the same project.
</li><li>Performs other responsibilities associated with this position as may be appropriate.
</li></ul>What Required Skills You&rsquo;ll Bring
<ul><li>Degree in Civil Engineering from an accredited university and minimum of 1 year of relevant experience in the field of highway and roadway design using Autodesk Civil3D, Microstation and GeoPak design software. Fresh graduates are also open to apply.
</li><li>A thorough working knowledge of AASHTO design guidelines is required.
</li><li>Roadway &amp; Highway design experience in Qatar projects.
</li><li>Geometric alignments design
</li><li>Must be MME certified or eligible.
</li><li>Must be fluent in English, both written and verbal and have experience in composing correspondence related to his responsibilities.
</li></ul>What Desired Skills You&rsquo;ll Bring
<ul><li>The Engineer at this level is proficient in the utilization of standard engineering theories and practices and Company procedure. Some assignments involve CAE(computer aided engineering)/CAD(computer aided design) applications.
</li></ul></div></div></div></div></div></div></div></div></div>Parsons equally employs representation at all job levels no matter the race, color, religion, sex (including pregnancy), national origin, age, disability or genetic information.
We truly invest and care about our employee&rsquo;s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest&mdash;APPLY TODAY!
Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to https://www.parsons.com/fraudulent-recruitment/ .</div>

Associate Highway Design Engineer

<div>
 
 Job Summary
 
 
 Supervise the Talent &amp; Culture team to ensure that associate needs are met to the high standard required by the Company and expectations are exceeded. To ensure that the standards of the division meet and exceed the quality standards set.
 
 Provide comprehensive, confidential Talent &amp; Culture support to all associates and managers to support the achievement of our vision and goals.&nbsp; To support the effective management and performance of the T&amp;C and Training function; to maintain and continue to develop efficient T&amp;C systems and services to support the smooth running of the department.
 
 To assist and support associates ensuring effective internal and external communications and promotion of positive associate relations whilst ensuring compliance with the hotel&rsquo;s policies and current legislation.
 
 
 
 Essential Duties and Responsibilities
 
 
 
 Supervising:
 
 <ul>
 <li>
 Carry out one to one session, performance appraisals and reviews for all relevant associates on a regular basis ensuring that the hotel&rsquo;s succession planning is upheld.
 </li>
 <li>
 Responsible for the welfare and motivation of associates making use of the information obtained through the annual Associate Engagement Surveys, appraisals and frequent one to one.
 </li>
 <li>
 Oversee the development of the T&amp;C team, Accommodation team through setting clear business objectives and expectations.
 </li>
 <li>
 Conduct regular training with the T&amp;C team &amp; Accommodation team to upskill and develop knowledge.
 </li>
 <li>
 Challenge the way things are done and identify and suggest areas for improvements- encourage others to act as change agents.
 </li>
 <li>
 Get things done with the courage of conviction- act with a sense of urgency and effectively delegate to improve efficiency.
 </li>
 <li>
 Oversee the cleanliness, and safety of associates staying in Accommodation. Liaising with Accommodation Manager to maintain all the accommodation requirements, and associate&rsquo;s satisfaction are meet with high standard.
 
 
 </li>
 </ul>
 
 Recruitment:
 
 <ul>
 <li>
 Show a sound understanding of the internal and external marketplace - keep abreast of industry trends and introduce innovative recruitment techniques including the use of overseas job boards.
 </li>
 <li>
 Remain proactive in the recruitment process ensuring all vacancies assigned are filled in a timely manner in line with Rosewood Doha&rsquo;s authorised head count and budget for associate level.
 </li>
 <li>
 Manage and oversee the recruitment of all positions up to and including management roles.
 </li>
 <li>
 Analysis of recruitment platforms including time to fill and calibre of candidates.
 </li>
 <li>
 Liaise with recruitment agencies as and when required, ensuring competitive rates are negotiated.
 </li>
 <li>
 Maintain accurate and complete records of the entire recruitment process.
 </li>
 <li>
 Assist with recruitment activities by screening candidates, arranging interviews, conducting interviews when needed, in line with Rosewood Doha&rsquo;s behavioural interview standards, and dealing with general enquiries relating to vacancies in a timely manner.
 </li>
 <li>
 Ensure recruitment paperwork is prepared and updated prior to the recruitment commencing, e.g. Authorisation to recruit, job descriptions, etc.
 </li>
 <li>
 Maintain candidate management system (Avature) ensuring candidates are responded to within the set time.
 </li>
 <li>
 Compile job advertisements ensuring maximum coverage of the vacancy, at a minimum of three days on our internal vacancy list.
 </li>
 <li>
 Oversee associate referencing procedures in line with company policy, ensuring effective administration and tracking systems are in place and highlighting any risks or anomalies.
 </li>
 <li>
 Participate in Career Fairs and College/University open days as requested to represent opportunities within Rosewood Doha and Rosewood Hotels.
 </li>
 <li>
 Provides support to the Government Relation Team and gets familiar with all government mandatory processes such as nationality quota, entry visa, residence visa, QID and visa renewal, etc&hellip;
 </li>
 <li>
 Ensure compliance with all Immigration and governmental requirements in line with Local Law. Conduct a bi-annual audit of all immigration records.
 
 
 </li>
 </ul>
 
 Employee Relations:
 
 <ul>
 <li>
 Report on the hotels&rsquo; leave balance through monthly reporting of holidays taken.
 </li>
 <li>
 Analyse sickness absence records monthly and work with HOD&rsquo;s to tackle repeat and support long term absences back to work.
 </li>
 <li>
 Assist Managers with the appraisal process as required, review appraisal output with relevant managers to assess and establish training needs and requirements.
 </li>
 <li>
 Listen to associates that may need to discuss personal issues, ensure confidentiality is maintained at all times and the Assistant DOTC is kept informed.
 </li>
 <li>
 Conduct investigations, disciplinaries and grievance hearings as directed by the Assistant DOTC.
 </li>
 <li>
 Manage and resolve complex associate relations issues, including disputes, grievances, and disciplinary actions.
 </li>
 <li>
 Advise managers on conducting and performance related issues within their departments in accordance with company policy, best practice and legislation.
 </li>
 <li>
 Ensure maternity, paternity, parental and other entitlements and rights are observed in accordance with legislation and company procedure.
 </li>
 <li>
 Manage long term incapacity through ill-health and short term/persistent sickness and absence problems.
 </li>
 <li>
 Manage the flexible working process ensuring associates and managers are aware of the rights and legislation.
 </li>
 <li>
 Ensure compliance with labor laws and regulations.
 </li>
 <li>
 Conduct exit interviews of all associates up to and including management level and communicate details to the Head of the Department/ ExCom to assist with the hotel retention strategy.
 </li>
 <li>
 Monitor and communicate three monthly probation reviews with all new associates ensuring reviews are conducted in line with our procedure ensuring alerts are given to the department head, Assistant DOTC &amp; DOTC before completion of the 3-month period.
 </li>
 <li>
 Monitor the welfare of associates and contribute to the successful operation of the Associate Restaurant to ensure appropriate standards of service and hygiene are maintained.
 </li>
 <li>
 Coordinate the planning and execution of social events ensuring maximum participation.
 </li>
 <li>
 Coordinate the organisation and delivery of the associate recognition &amp; year of service awards and Hotel Communications Meetings.
 </li>
 <li>
 Promote a positive and inclusive workplace culture.
 
 
 </li>
 </ul>
 
 T&amp;C Department / Administration:
 
 <ul>
 <li>
 Assist with the completion of the monthly turnover/Metrics report.
 </li>
 <li>
 Ensure all processes in place maximise efficiency of the T&amp;C department.
 </li>
 <li>
 Attend all relevant meetings as requested by the Assistant Director of Talent &amp; Culture, including Health and Safety and Communications Meetings.
 </li>
 <li>
 Maintain the department&rsquo;s filing system, ensuring an annual audit takes place.
 </li>
 <li>
 Encourage, motivate and support all associates with whom you work.
 </li>
 <li>
 Ensure confidentiality is maintained at all times in line with the Data Protection Act.
 </li>
 <li>
 Assist with the preparation and distribution of contracts and offer letters, including alterations such as internal transfers and promotions.
 </li>
 <li>
 Maintain T&amp;C areas, including notice boards and office areas on a daily basis.
 </li>
 <li>
 Be aware of and maintain department standards.
 </li>
 <li>
 Participate and assist in appraisal training for all division and department heads.
 </li>
 <li>
 Support the delivery of an effective communications approach across the Hotel, including the Newsletter, contribution to consultative meetings and maintenance of noticeboards.
 </li>
 <li>
 Development/update of T&amp;C and/or Training policies and procedures as required, such as contractual information, and associate guidebook.
 </li>
 <li>
 Ensure that policies are compliant with relevant laws and regulations.
 </li>
 <li>
 Communicate policies to employees and enforce adherence. Handle labor disputes and negotiations.
 </li>
 <li>
 Collect and analyze T&amp;C data to make data-driven decisions. Use data to identify trends and areas for improvement.
 </li>
 <li>
 Carry out a show round the hotel when required. Attend all training courses as and when required.
 </li>
 <li>
 Manage the T&amp;C department's budget. Ensure efficient allocation of resources.
 </li>
 <li>
 Ensure job descriptions are accurately typed and maintained for all designations at all times.
 </li>
 <li>
 Oversee the implementation and maintenance of HRIS (Human Resources Information System) and other T&amp;C technology.
 </li>
 <li>
 Oversees the implementation of annual increases and other wage adjustments.
 </li>
 <li>
 Complete and maintain current records on a competitive wage and benefit survey for all hotel positions.
 </li>
 <li>
 Oversee the payroll process to ensure accurate and timely payment of employees.
 </li>
 <li>
 Handle payroll audits and resolve payroll-related discrepancies.
 </li>
 <li>
 Collaborate with finance departments for monthly payroll reporting.
 </li>
 <li>
 At the end of the year, review employee benefits programs, including health insurance, worker compensation.
 </li>
 <li>
 Address associate inquiries and issues related to benefits and health coverage. Promote associate wellness programs and initiatives.
 </li>
 <li>
 Coordinate with occupational health and safety to ensure a safe and healthy workplace.
 </li>
 <li>
 Develop and implement health and safety policies and procedures.
 </li>
 <li>
 Respond to workplace health emergencies and incidents, ensuring compliance with applicable regulations.
 </li>
 <li>
 Ensure accommodation arrangements meet safety, quality, and budgetary standards.
 </li>
 <li>
 Handle accommodation-related concerns and requests from employees.
 </li>
 <li>
 Establish and enforce policies and guidelines for associate accommodation.
 </li>
 <li>
 Monitor compliance with local housing laws and regulations.
 </li>
 <li>
 Work closely with mobility and relocation services to facilitate smooth transitions for associates moving to new locations.
 </li>
 <li>
 Oversee review of contracts to ensure that pertinent provisions are included to protect the interests of the Hotel, prior to Director of Talent &amp; Culture&rsquo; signature.
 
 
 </li>
 </ul>
 
 Other Standard Responsibilities
 
 <ul>
 <li>
 Complies and adheres to the Rosewood company policies.
 </li>
 <li>
 Takes on other tasks in addition of the ones stated, in a reasonable framework.
 </li>
 <li>
 Is a &ldquo;brand ambassador&rdquo; at all times and ensures brand integrity and clarity are always maintained.
 </li>
 <li>
 Models the company&rsquo;s culture, vision, mission and core values at all times.
 </li>
 <li>
 Keeps abreast of newest trends and innovations in the hospitality industry and within Talent &amp; Culture.
 </li>
 <li>
 Generally being alert for opportunities to improve the profitability of the department i.e. through controlling wastage and being responsible for the economy of all utilities and&nbsp; &nbsp;resources.
 </li>
 <li>
 Takes a proactive approach to administration, coordination of activities and recruitment, anticipating potential opportunities.
 </li>
 <li>
 Maintain effective communication within the department and ensure that the Assistant Director of Talent &amp; Culture is kept well informed of any problems/queries that have arisen.
 </li>
 <li>
 Report any problems/complaints to the Assistant Director of Talent &amp; Culture
 </li>
 <li>
 To attend any department training sessions and/or meetings required.
 </li>
 <li>
 To liaise with other departments to ensure good communication and offer support.
 </li>
 <li>
 To be fully conversant with the T&amp;C Policies &amp; Procedures.
 </li>
 <li>
 Supports the hotel operation in times of demand.
 
 
 </li>
 </ul>
 
 Confidentiality
 
 
 Whist working for the company there will be access to a wide variety of confidential information concerning the company, guests and associates.&nbsp; It is vital that all such information remains confidential and must not be disclosed to anyone outside the company, guests and employees, unless otherwise stated.
 
 
 
 Health &amp; Safety
 
 <ul>
 <li>
 Be aware of and comply with safe working practices as laid down under the Health and Safety rules, regulation and procedures as applicable to your place of work. This will include your awareness of any specific hazards at your workplace.
 </li>
 <li>
 The wearing of appropriate protective clothing provided by or recommended by the Company will be obligatory.
 </li>
 <li>
 To report any defects in the building, plant or equipment according to hotel procedure.
 </li>
 <li>
 Ensure that any accidents to associate, guests or visitors are reported immediately in accordance with correct procedures.
 </li>
 <li>
 To attend Statutory Fire, Health &amp; Safety training and to be fully conversant with and abide by all rules concerning Fire, Health &amp; Safety.
 </li>
 <li>
 Be fully conversant with:
 </li>
 <ul>
 <li>
 Rules &amp; Regulations
 </li>
 <li>
 Risk Assessments for your department
 </li>
 <li>
 Hotel Fire &amp; Bomb Procedures
 
 </li>
 </ul>
 </ul>
 
 Other
 
 <ul>
 <li>
 The above description is not to be regarded as exhaustive. Other tasks and responsibilities of a broadly comparable nature may be added on a temporary or permanent basis, as appropriate.
 </li>
 <li>
 As the hotel&rsquo;s level of business varies considerably, there is a need for flexibility in attitude, approach and working hours.
 </li>
 </ul>
</div>

Talent and Culture Manager

<div>
 
 Job Summary&nbsp;
 
 
 Ensuring that the Restaurants Bar section, Bar is managed efficiently according to the established concept statement, providing warm and genuine service delivered with passion and dedication, exceeding our guests&rsquo; expectations at all times.&nbsp;
 
 
 Essential Duties and Responsibilities
 
 
 
 Guest Satisfaction
 
 <ul>
 <li>
 Ensure the delivery of brand promise, demonstrating and reinforcing Rosewood Hotels and Resorts, Culture, and brand standard.
 </li>
 <li>
 Ensures that associates also provide excellent service to associates in other divisions as appropriate.
 </li>
 <li>
 Spends time in public areas observing associate-guest interaction and talking with guests, works through Department Heads to coach associates in guest service skills as necessary.
 </li>
 <li>
 Ensures that all guest and associate complaints are resolved in a quick and efficient manner.
 </li>
 <li>
 Maintains positive guest and associate interactions with good working relationships.
 </li>
 <li>
 Implements agreed upon beverage policy and procedures throughout the property.
 
 </li>
 </ul>
 
 Finance / Administration
 
 <ul>
 <li>
 Ensure that the bar is running efficiently, including the correct stock levels for all areas, including the front and back of the house.
 </li>
 <li>
 Communicate on the performance of the business in an ongoing fashion, including the successes, concerns, and any issues or requirements for support.
 </li>
 <li>
 Manage all areas of business and T&amp;C administration as required as assigned to you by the Bar Manager, ensuring all Rosewood policies are adhered to and upheld, including, but not restricted to; Associate reviews, return to work forms, holiday forms, stocktaking, disciplinary paperwork.
 </li>
 <li>
 To ensure that all departments within your control are operating to appropriate manpower/productivity ratios as agreed with the Bar Manager.
 </li>
 <li>
 Learn and have knowledge about the restaurant's/bar direct competitors (benchmarking).
 </li>
 <li>
 Assist the Bar Manager to achieve the monthly and annual KPO target and the outlet&rsquo;s revenue.
 
 </li>
 </ul>
 
 Operations
 
 <ul>
 <li>
 To have a full working knowledge of the bar floor plan / layout and all F&amp;B offers.
 </li>
 <li>
 To have a full knowledge of spirits, beers, wines, alcoholic, and nonalcoholic beverages.
 </li>
 <li>
 To have a full knowledge of bar OS&amp;E and drinks garnishes.
 </li>
 <li>
 To have a full knowledge of the menu, preparation methods, presentations, items characteristics and prices.
 </li>
 <li>
 Ensure that you know the daily occupancy rate of the hotel, the number of arrivals and departures, SAGs guests.
 </li>
 <li>
 Be familiar with all the services/characteristics and sites of interest/activities in the neighborhood, current or upcoming events in Doha (festivals, cultural events) to answer precisely to guest requests.
 </li>
 <li>
 Manage Micros, Open Table, Knowcross &amp; all other systems as required.
 </li>
 <li>
 Establish excellent rapport with guests in a professional manner.
 </li>
 <li>
 Ensure that all associates have a complete understanding of and adhere to associate rules and regulations.
 </li>
 <li>
 Exercise responsible managerial behavior at all times, and positively represent the management team and Rosewood Hotels &amp; Resorts.
 </li>
 <li>
 Understand and strictly adhere to Rules and Regulations established in the hotel's policies concerning fire, hygiene, health and safety. Ensure high standards of personal presentation and grooming.
 </li>
 <li>
 Have a high level of industry trend awareness and a keen interest in the local hospitality scene.
 </li>
 <li>
 Build a personal profile as the managerial face of the bar.
 </li>
 <li>
 Handle all guest enquiries and complaints in a courteous and efficient manner, following through to ensure any problems are resolved satisfactorily and in a timely fashion.
 </li>
 <li>
 Work towards a high level of guest recognition and build a full working knowledge of guest preferences.
 </li>
 <li>
 Ensure discretion and confidentiality with SAGs customers and ensure all information is added to the reservation in-house database.
 </li>
 <li>
 Ensure each associate is following the bar Order of Service and Standard Operating Procedures at all times.
 </li>
 <li>
 Mentor associates as assigned to you, following all correct training procedures and standards.
 </li>
 <li>
 Monitor associate development on the floor identifying training needs and any areas of concern.
 </li>
 <li>
 To ensure all associate are developing within the departmental training program.
 </li>
 <li>
 To ensure effective communication throughout the restaurant at all times.
 </li>
 <li>
 To take responsibility for correcting poor performance and taking disciplinary action in line with T&amp;C guidelines and regulations. Take on all other responsibilities as outlined by the Bar Manager.
 </li>
 <li>
 Prepare weekly schedules with the Bar Manager according to T&amp;C directives and workforce forecasts. Adjust schedules during the week to meet demands.
 </li>
 <li>
 Organizing monthly team meeting and Daily Calling every day with Bar Manager
 </li>
 <li>
 Ensure all bar closing tasks are completed before the bar team leaves the restaurant.
 </li>
 <li>
 Feedback the results of the Sense of Engagement Survey and ensure that the relevant changes are implemented.
 </li>
 <li>
 Monitor bar maintenance and report any issues and repairs that may need to be carried out.
 </li>
 <li>
 Participate as needed in the interviewing and hiring of bar team members.&nbsp;
 
 </li>
 </ul>
 
 Standard Responsibilities
 
 <ul>
 <li>
 Comply and adhere to the Rosewood company policies.
 </li>
 <li>
 Take on other tasks in addition of the ones stated, in a reasonable framework.
 </li>
 <li>
 Be a &ldquo;brand ambassador&rdquo; at all times and ensure brand integrity and clarity are always maintained.
 </li>
 <li>
 Model the company&rsquo;s culture, vision, mission and core values at all times.
 </li>
 <li>
 Review Forbes / Rosewood Brand standards and quality standards (LQA) on a regular basis and ensure they are maintained and delivered at all times.
 </li>
 <li>
 Ensure new technology and equipment is embraced, improving productivity whilst taking work out of the system.
 </li>
 <li>
 Establish and maintain an inclusive environment by ensuring effective two ways communication processes are set up (individual reviews, regular departmental meetings).
 </li>
 <li>
 Responsible for the recruitment, in conjunction with the Talent &amp; Culture Department, of associates.
 </li>
 <li>
 Identify training and development needs on an ongoing basis through hands-on support and frequent interaction with associates.
 </li>
 <li>
 Lead by example in terms of appearance, mannerism, etiquette, behavior conduct, principles and values. Manage by walking around at appropriate times and leads by personal example in terms of guest interaction.
 
 </li>
 </ul>
 
 Confidentiality
 
 
 Whist working for the company there will be access to a wide variety of confidential information concerning the company, guests and associates. It is vital that all such information remains confidential and must not be disclosed to anyone outside the company, guests and associates, unless otherwise stated.&nbsp;
 
 
 Health &amp; Safety
 
 <ul>
 <li>
 Be aware of and comply with safe working practices as laid down under the Health and Safety rules, regulations, procedures as applicable to your place of work. This will include your awareness of any specific hazards at your workplace.
 </li>
 <li>
 The wearing of appropriate protective clothing provided by or recommended by the Company will be obligatory.
 </li>
 <li>
 Report any defects in the building, plant or equipment according to hotel procedure.
 </li>
 <li>
 Ensure that any accidents to associates, guests or visitors are reported immediately in accordance with correct procedures.
 </li>
 <li>
 Attend Statutory Fire, Health &amp; Safety training and be fully conversant with and abide by all rules concerning Fire, Health &amp; Safety.
 </li>
 <li>
 Be fully conversant with:
 </li>
 </ul>
 <ul>
 <ul>
 <li>
 Regulations
 </li>
 <li>
 Risk Assessments for your department
 </li>
 <li>
 Hotel Fire &amp; Bomb Procedures Other
 </li>
 <li>
 The above description is not to be regarded as exhaustive. Other tasks and responsibilities of a broadly comparable nature may be added on a temporary or permanent basis, as appropriate.
 </li>
 <li>
 As the hotel&rsquo;s level of business varies considerably, there is a need for flexibility in attitude, approach and working hours.
 </li>
 </ul>
 </ul>
</div>

Assistant Bar Manager

Explore 91+ Bell associate in Doha this November. Find roles across top companies and apply now to boost your career.

91 bell associate jobs IN Doha

Bell Associate

Bell Associate

Bell Boy (Immediate Joiner)

Bell/Luggage Attendant (Seasonal)

Associate Highway Design Engineer

Talent and Culture Manager

Assistant Bar Manager